Name: Residence L'Incanto Sorrento
Address: Via Cermenna, 37/45, Piano Di Sorrento, 80063, IT

8/10

Excellent

10 Jun 2026

MAXLAY

The location is satisfactory, offering a beautiful view outside of the city. However, please be aware that the journey to reach it involves navigating very narrow and challenging streets. The most significant concern was the communication experience with the host.

Family_with_children

8/10

Excellent

21 Sep 2025

Stéfanie

Hôtel pas cher avec vue sur la mer

Petit appartement très propre, lit comfortable. Que dire de la terrassetsur le toit qui offre une vue splendide. Près en voiture du centre de Sorrento. Le prix était également juste à mon avis.
Petit point négatif, la douche. Le pommeau ne tient pas en place et l'eau s'écoule très mal du drain. Aussi, vaisselle très de base, un seul verre disponible.

Partner

10/10

Exceptional

13 Sep 2025

cliff

We liked location in the mountains.

(May we kindly advise the shower and shower-head needs attention with thanks.)

Leisure Partner

10/10

Exceptional

10 Aug 2025

claudia

Love it

Leisure Family

10/10

Exceptional

04 Aug 2025

Lina

This property exceeded expectations. There was no mention about the incredible view of the entire Sorrento that you have from a beautiful terrace. We enjoyed our morning breakfast and sunset with a glass of Prosecco. The apartment was well appointed with plenty of space and for a family of five. My only wish list would be that that there would be a washing machine as we had already been travelling for five days and needed to wash clothes. The hosts were so lovely, very helpful and accommodating. Overall and impressive property.

Leisure Family

10/10

Exceptional

04 Jul 2025

Jiri

Wonderfull place.

Wonderful place. Great views of the ocean over Sorrento from the room and the building terrace. The owner recommended the restaurant next door for dinner and that was fantastic. Would highly recommend! Also, only 15 minute by car or Sita bus to Positano or Sorrento depending on which way you decide to go.

Friends_and_family Family

6/10

Pleasant

19 May 2025

Mully

Ok fur a last minute choice

Average. Clean. Friendly staff

Partner

6/10

Pleasant

29 Oct 2024

Anna

Spacious room & view

Leisure

8/10

Excellent

07 Sep 2024

Christa

Challenge to find & check-in

Not for the faint at heart. A challenge to find and everything was done by text (no one on site), and the car in the middle of a twisty narrow road while trying to get the keys, understand the parking and find the room.

Partner

4/10

Poor

04 Sep 2024

Lydia

we were expecting a double bed with 4 twin beds; instead we found a queen bed, a full up twin bed and a couch/sofa bed. no paper towels. bath towels, shampoo, hair conditioner & bath soap not enough for 6 adults. inconvenient if not arriving early since we were asked to send copy of our passports via online or WhatsApp

Leisure Friends

10/10

Exceptional

31 Aug 2024

Bethany

Brilliant stay as described.

Leisure Partner

2/10

Poor

05 Aug 2024

Joseph

The road to access the property is extremely narrow to the point you will need to stop to let oncoming vehicles pass or risk a collision. It is typical for the area. Parking is not on the premises. You need to park in a lot a 150-200 metres away. It’s a steep walk and at night very dark. Shower stall is barely 24”x24” which is typical for the area however makes it difficult for taller adults.

Leisure Family

8/10

Excellent

28 Jul 2024

Shae

Relaxing stay in the countryside

The location was clean and the air conditioning was a blessing. We enjoyed the view and the pool across the street. The shower did not drain properly and the toilet was dripping the whole stay. Some small maintenance like this would make the property better.

Friends_and_family Family

2/10

Poor

21 Jun 2024

Daniel

I was prompted to pay the council taxes on arrival even before taking a shower. The electric burners didn't work at all and when asked to fix it, it was done just one of them. When I asked for the washing machine, I was required to pay extra money for it. The public transport to move around is very confusing as is managed for different companies. The location is very inconvenient, since it is very hilly and exhausting to get to the closest restaurant and grocery shop. The grocery shop usually open at 6.00 pm every day, but some days even doesn't open.

Leisure Family

4/10

Poor

07 Jun 2024

Christopher

Noisy. Dogs barking ALL NIGHT LONG! The balcony of the unit above is directly over our bedroom and chairs moving creates an awful loud noise that kept us awake all into the night. The owner made us pay him an extra 24€ cash for some city tax, which was not advertised on the Expedia page (not sure if it’s legit or not but we paid him to avoid confrontation on our vacation). Not enough coffee pods. Place was remote and a big hike up the hill.

Leisure Partner

6/10

Pleasant

26 May 2024

Anna

Beautiful property and location, however there are local dogs barking ALL NIGHT LONG, right outside the room. sleep quality was terrible. Bus route stop in theiddle of the Sorrento - Positano lone, so very difficult to find a spot on the bus. 3 full buses passed by. Not the best location if depending on bus for travel.

Leisure Family

8/10

Excellent

14 Apr 2024

Richard

My husband and I enjoyed our stay at Residence L'Incanto Sorrento.The location was quiet and the views from the upper terraces were beautiful. The bed was the most comfortable we have slept in during our travels, and the pillows were great too. The heat worked well and was appreciated because we had some cold nights. Off-street parking was available for free - the small lot is located across the street and a short uphill walk from the accommodations. It was about 20 minutes to drive into the main area of Sorrento, and Antonino recommended a good place to park in town. Antonino was very personable and allowed us to check in early, however instructions for finding the accommodations and parking before we arrived would have been helpful. We also appreciated that complementary laundry was offered, although there was some confusion about that process. The staff washed our clothes, and we assumed they would also be line dried. However, the clothes were delivered back to us wet, and we needed to hang them on a rack in our room to dry. They were not drying well in our room, so we took the clothes and the drying rack up to the terrace, which worked well since we had a nice day.

Leisure Partner

10/10

Exceptional

10 Apr 2024

Hing Leung

A clean and quiet stay with adequate facilities

Located in a beautiful location, with ample living space and equipment, free private parking is provided.

Partner

10/10

Exceptional

25 Nov 2023

Luis

The overall stay was great.

8/10

Excellent

10 Oct 2023

iman

Great stay

4/10

Poor

31 Jul 2023

Jennifer

This property is very noisy. The air conditioner stopped working after being there for a few hours and it was very hot and uncomfortable. The cars beep to alert coming around the corner all night long. Very hard to sleep. I would not recommend.

Leisure Friends

10/10

Exceptional

21 Jun 2023

Srinivas

Clean

Leisure Family

10/10

Exceptional

13 Oct 2022

Scott

Awesome spot! The owner Antonino was very friendly and extremely helpful in suggesting restaurants and amenities in the area. He even arranged for us to be picked up from the train station and we absolutely loved the driver Giovanni- he’s a great guy!
L’Incanto is in a charming little part of town but it is a little far from shops and such, which was nice but I would recommend renting a scooter or car to get around- Antonino has a parking spot close by you can use.
We would recommend L’Incanto and would stay here again.

Leisure Partner

4/10

Poor

27 Sep 2022

Diane

Beautiful view from the roof top terrace. And the rooms were clean. But it was too remote without your own transportation. If you like a strenuous uphill hike ( both ways) there was a minimal convenience store and a restaurant 450 metres away. At least that’s what they said… it seemed further due to the climb. And the restaurant next door opened at 730 pm and that’s it for food. Bring your own groceries if you’re staying here.

Leisure Friends

10/10

Exceptional

25 Sep 2022

Ashley

Antonio and staff were extremely friendly. My partner and I got lost and Antonio was very kind to wait for us despite being delayed about 1-2 hours. We definitely recommend a taxi or having your own car. Location wasn’t too far from surrounding areas- 20-30 minutes from Positano with the bus located about a 6 minute walk away. The room was spacious and clean. Although it did get a little cold but there was a heater. Cute local area with amazing views of the sea and an even more amazing restaurant next door. We hope to come back soon!

Leisure Partner

6/10

Pleasant

19 Sep 2022

Carrie

Be aware of location

If this is your first time in sorrento, I do not recommend. Very far from downtown area. Bus stop is a 30 minute walk and taxis typically do not go up this far. Antonio was very accommodating to allow us to find another place with a refund. Place was very clean and nice if you like to be isolated from the crowds.

Friends_and_family Family

10/10

Exceptional

03 Aug 2022

Jonathan

My stay here was wonderful! The staff was super nice and I truly enjoyed the view from the terrace.

Leisure Self

8/10

Excellent

20 May 2022

Abhishek

Very clean apartment and Antonio is super helpful.

Friends_and_family Family

10/10

Exceptional

15 Oct 2021

Heather Rose

I didn’t read the information about the hotel and that is my own fault. You have to let Antonino know when you’re coming in, otherwise you have to wait for him to arrive. I also didn’t realize Piano di Sorrento and Sorrento were two different towns so we had a two mile walk up some steep hills or a 25 euro cab ride if we wanted to go from our hotel to the train station. Antonino was very nice and helpful though, and the accommodations were adequate.

Leisure Friends

10/10

Exceptional

10 Aug 2019

Luis Guillermo

Always come back

Excellent
Very convenient to explore amalfi coast
Antonino nice person
Good tips fo traveling
The parking very close
Very good room

Family

10/10

Exceptional

25 Feb 2019

Verified traveler

The view is amazing. It had everything we needed. Parking was an additional cost and was a few doors up but it was gated and off-street which we appreciated. Ensure you contact the place with your arrival time beforehand.

Friends_and_family Family_with_children

8/10

Excellent

23 Feb 2019

andrew

Great location for price and place I really enjoyed my time and gated parking with is good if you have a car no hassle would come back

10/10

Exceptional

10 Oct 2018

Melissa

Little gem

This is a great little hotel with an amazing view. We booked the two bedroom with a private terrace and loved it. Antonio was very helpful and accommodating. For the price, it is hard to beat. It is a little hard to find, but we were able to find it on our second attempt (the roads are narrow and a little tricky to navigate). It is not in the middle of town, so having your own transportation is a good idea.

Family

10/10

Exceptional

23 Jun 2018

Tushalini

family vacation to Sorrento, Positano and Amalfi

Location was excellent..close to Sorrento, Positano and Amalfi!! we loved the terrace where we ate dinner and enjoyed the sunset every night of our stay. I would recommend this place to families and couples.
wifi was not the strongest but I felt like it forced us not to be on phone for long periods of time :)

Family

10/10

Exceptional

06 Jun 2018

Matt

Superb

Lovely people, lovely accommodation with stunning views. A little way from anything but that’s not always a bad thing. Loved it.

Family

10/10

Exceptional

04 Jun 2018

Luis

Antonino is great! Always in touch with us, place is really comfortable , quiet and has a beautiful view. Will definitely stay here again and will recommend to friends.
Sorrento is definitely my favorite place!

10/10

Exceptional

29 May 2018

Jacques

Quiet Retreat in hectic Alamalfi

Stayed 2 nights.
Room comes with a handy kitchenette.
Very clean and a good base to visit Sorrento and the other villages/towns on the Amalfi coast.
Nice mountain views.

Partner

10/10

Exceptional

28 May 2018

maria

Beautiful setting beautiful place.

Family

10/10

Exceptional

03 Aug 2017

Susan

Recommend

Antonio and his sister were very hospitable and kind. Rooftop view was amazing and we spent a good amount of time there. No problems checking in. Shower great. Thank you! A little distance from town but worth it as we housed a family of five adults under one roof. Worked out very well for far less than staying in town

Family

10/10

Exceptional

24 May 2016

Verified traveler

The view from the terrace area was amazing

We had an amazing stay. Everyone was very helpful! We made our own appetizers and had them with wine from the rooftop terrace at sunset which is a memory that will be hard to beat.

10/10

Exceptional

01 Oct 2015

Alison

Very spacious, helpful staff.
Beautiful views.
Free Transport to local restaurants arranged for us. Great service.

Partner

8/10

Excellent

20 Aug 2015

Verified traveler

Pretty but not practical without a car

It's firstly not a hotel It's 100% self catering apartment. situated in a village setting. If you have no car be ready to walk miles to anywhere. The place was very pretty however they were never serviced in the 4 days we were there. Towels weren't changed dustbins were not emptied out. floorspace were not cleaned etc. As people who are on holiday these things should be taken care of by the owner.

Family

10/10

Exceptional

21 Jul 2015

Monica

My Incanto

This is really an \"incanto\" a gem in the Sorrento coast. 15 minutes away from sorrento and 10 minutes from positano. The view is spectacular. The service is excellent. In a word...a dream. I'll back for sure.

Partner

10/10

Exceptional

01 Feb 2015

Verified traveler

January Sun in Piano di Sorrento.

A winter break with almost no tourists in the region. Comfortable apartment & beautiful scenery.
Fabulous deli + eatery in S Agnello - Corso Italia.

Partner

10/10

Exceptional

25 Mar 2013

Verified traveler

hillside retreat lived up to expectations

This is an apartment within 15 mins drive of Sorrento set high in the hills overlooking the Amalfi coast, a wonderful setting. Probably 5 mins drive from civilisation, but we enjoyed the serenity of it, and didnt actually eat out during our stay, Rooms are spacious and comfortable, with parking on the road (it is on a hill). It is not really within walking distance of much, so make sure you have a car.

8/10

Excellent

07 Oct 2012

Verified traveler

great hotel for families

the hotel is lovely, the house owner is a nice lady who's willing to help to any request! the location is good and the view is spectacular!
we enjoyed!

4/10

Poor

09 Apr 2012

dissapopinted

remote prison

Apartment about 11km from sea and Sorrento. Remote difficult to get to and then a walk.
Five minutes drive away from the one restaurants (which we never saw open. Only one shop ~ a clothes shop ,bars etc.
Our small terrace areas and balcony overlooked by the locals except if you could climb lots of stairs. Too many stairs and awkward to get suitcases up them.
Dogs kept us wake howling at night.
shower door stuck.
Very isolated.Needed to have own transport. Last bus back at night was at 7.30 . taxi back ~ 24 euros. Buses crowded and noisy ~ needed to change twice for Sorrento. Piano Sorrento dingy .

10/10

Exceptional

05 Apr 2026

Ana Paula

Lugar bem aconchegante, me senti em casa.

Friends_and_family Friends

10/10

Exceptional

03 Apr 2026

Laionel

Amei o local, a vista é maravilhosa. Quarto confortável. Só longe do centro. Fomos super bem atendidos com respostas rápidas através do app.

Partner

10/10

Exceptional

04 Oct 2025

joségraciano

Antonino foi um grande anfitrião. Como estava com carro locado, a localização era perfeita para conhecer a Costa Amalfitana e Sorrento. Região tranquila, silenciosa e segura. Ótima

Partner

10/10

Exceptional

02 Oct 2025

Sophie

Magnifique endroit, tres bien entretenu.
Belle terasse pour la sieste.
Parking tres pratique.
Informations efficaces.
Le restaurant en face est tres bon et tres agreable avec bon rapport qualité prix.

Friends_and_family Family

6/10

Pleasant

06 Sep 2025

Verified traveler

Ganska nyligen renoverat, bra badrum.
Minus för lite märkliga lukter t.ex. från avloppet i badrummet.

Saknades en del köksredskap och vi behövde be om vinglas.

Mindre fläckar på handukar

Partner

2/10

Poor

14 Jul 2025

Arnd

Die bezahlte Wohnung haben wir nicht erhalten! Die uns zugeteilte Wohnung war katastrophal
-große Käfer im Bad
-schmutzig
-Toilettenbrille kaputt
-Nachttischlampe nicht mehr richtig befestigt
-nur ein benutzbarer Stuhl
-Balkon zu klein
-keine Balkonbestuhlung
-Balkontüre kaputt, ließ sich zeitweise nicht öffnen
-Durchgang zwischen Bett und Schreibtisch zum Balkon minimal
-Plastik-Duschhalterung kaputt
-Nachttischschubladen waren herausgenommen/fehlten
-TV-Programm nicht ohne Anmeldung nutzbar
-Blick auf den Hof der Nachbarn anstatt aufs Meer
-Küchenzeile war nicht vorhanden
-Wasser in der Dusche lief sehr schlecht ab
-Zuleitung zur Toilette mit tiefen Wandöffnungen

und vielen mehr

Leisure Partner

8/10

Excellent

05 Jul 2025

Monia

Positif:Proche de la ville de sorento. Négatif: Accueil et communication pas satisfaisants. Aucune info pour le check out.
Pas à 100% tel que décrit.
Bien en général.

Leisure Partner

8/10

Excellent

19 Jun 2025

Rune

Avslappende område

Veldig bra standard på leiligheten. Nydelig og avslappende område. Rett ved siden av verdens herligste resturant med god mat. Eneste jeg ville klage på at, resepsjon er ikke i bruk. Kontakt eieren før dere kommer så slipper du å komme til stengt bygg. Transport muligheter frem og tilbake er få, planlegg godt.

Friends_and_family Family

8/10

Excellent

09 Jun 2025

Maria Estela

Lugar encantador con linda vista. Necesario tener auto! No teniamos informacion sobre horario de llegada y nadie nos abria. Hay que llamar antes!!
Cocina muy pequeña.

Friends_and_family Friends

4/10

Poor

30 May 2025

Sophie

Bruyant à toute heure du jour.

Leisure Partner

10/10

Exceptional

13 May 2025

chloe

Top !

Très belle chambre, avec accès à la terrasse vue panoramique sur la mer, idéal pour l'apéro. très propre et confortable.
parking sur un terrain vague juste à côté donc parfait!

Partner

10/10

Exceptional

14 Oct 2024

braulio

Solo el baño tiene un olor desagradable

10/10

Exceptional

23 Jul 2024

Verified traveler

Best view 🎑

Hello ! the hotel was very net and clean and was enougg for 6 persons . it had a very good view , we enjoyed the sun at the private terrase and Antonio was very cooperative , whatever we needed, i just had to whastapp him and it was done in a minut .
For the familie who have children juat notice one thing that it was very up and down atreet like its hard to walk, if you have car with you then ita totally fine otherwise , it was too manay steps (15) walk down to the minimarket and cafebar and the bus which goes to sorrento main walking atreet and the bus which goes towards positano and amalfi. i prefer you all to take a bus to positano its for only 2 euro per person and ita wirth it . even if you wanna go to walking street of sorrento take a bus ..
i 100% recommand to book this hotel specially the youngster who has no problem in walking ..
Thanks you antonio for the great hospitality . 🇮🇹👌

Friends_and_family Family

10/10

Exceptional

16 Jul 2024

Rasmus

Magisk udsigt

Fantastisk oplevelse !! Helt magisk udsigt. Meget charmerende indrettet. Værten meget hjælpsom.

Friends_and_family Family

8/10

Excellent

17 Jun 2024

Elisangela

Acomodacao muito boa

Anfitriao muito solicito, tivemos um problema com a agua quente e ele prontamente foi resolver… a acomodacao tem um lindo terraço! Tem estacionamento e fica a aproximadamente 15 minutos do centro de sorrento… gostei bastante, precisaria melhorar somente o segundo quarto com 1 cama de casal e um arcondicionado

Friends_and_family Family

8/10

Excellent

14 Jun 2024

Boris

Joya. Si no andan en vehiculo queda lejos de todo pero preciosas vistas

Partner

10/10

Exceptional

14 Jun 2024

GEORGIA

Το κατάλυμα ηταν καθαρο και ομορφο με πολυ ωραιο στρωμα στο κρεββάτι και ανετο. Το υπνοδωματιο δεν ειχε πολυ φως γιατι ηταν ημιυπόγειο. Η επικοινωνια με τον ιδιοκτήτη ηταν παντα άμεση.

Partner

10/10

Exceptional

25 May 2024

Jose luis

Bonita casa completa con aparcamiento gratis

Leisure Partner

10/10

Exceptional

26 Aug 2023

Cristiana Laura

Ospiti molto gentili posto molto bello, pulito con un affaccio meraviglioso. Lontano dal caos.
Parcheggio dedicato.

Leisure Partner

10/10

Exceptional

04 Oct 2022

mariluska eugeny

Super nice rustgevend locatie.
Eigenaar is erg aardig en behulpzaam.

Leisure Partner

2/10

Poor

02 Oct 2022

Søren

Vi ventede i 1,5 time og ejeren kom aldrig og låste os ind. Så vi kørte igen efter 1,5 time. Vi kunne ikke ringe og skrive, da der intet signal var til hverken telefon eller mail. Lejligheden lå langt uden for alting.

Friends_and_family Family

2/10

Poor

30 Jul 2022

Jeanette

Falsk markedsføring

I følge annoncen både gennem billede og tekst skulle lejligheden være placeret ved stranden, der skulle være en privat strand, en pool, transfer til stranden osv.
Lejligheden var placeret på et bjerg med 7 kilometer til de nærmeste strande.
I det med småt stod der, at der på stranden ville være 2 solsenge og en parasol med i gebyret. Det var der ikke, og det kendte værten ikke noget til, da vi spurgte, da vi ankom. En solseng på stranden kostede mellem 25-35 euro pr person. Og de skulle reserveres.
Der stod desuden i det med småt, at der mod et tillægsgebyr ville være transport til stranden. Her fik vi tilbudt at købe en busbillet. Det gjorde vi. Vi prøvede at tage med bussen, vi ventede over 1 time, hvor busserne bare kørte forbi, fuldstændig overfyldte. Vi kom ikke med.
I forhold til poolen, var der en pool i nærheden, men det var en offentlig pool. I det med småt stod der at mod et gebyr på 20 euro pr dag kunne man benytte poolen, da vi spurgte om det, fik jeg bare et link til poolens hjemmeside.
Yderlig ønskede værten ikke at imødekomme vores forespørgsel på kompensation efter kontakt til Hotels.com, som ellers var villige til at give en kompensation.

Friends_and_family Family

2/10

Poor

29 Jun 2022

Gabriella

Propaganda enganosa

No anúncio diz ter piscina e praia particular. No entanto, não existe nenhuma dessas coisas na acomodação. Trata-se de um apartamento, bastante simples e que é necessário ligar para o anfitrião quando chega e esperar 30 minutos para que ele venha abrir a acomodação. Nada disso está claro na descrição, por isso ficamos bastante decepcionados.

Friends_and_family Family

10/10

Exceptional

04 Jun 2022

Alex

Perfect

Partner

10/10

Exceptional

25 Sep 2019

Simona

Tolles Appartement mit super Therasse

Wunderschöner Ort mit traumhafter Aussicht! Kinderbett war bereit und auch sonst alles vorhanden was man braucht.
Das Elternbett krachte bei jeder Bewegung gegen die Wand. Mit einem Frottetuch dahinter war das Problem gelöst ;-)

Family

10/10

Exceptional

27 May 2019

In

I love to stay Residence el Incanto

Residence el Incanto has a wonderful view over the see. I could reach to Sorrento & Positano easily. Facilities were very clean and convenient. The owner is very friendly and provides useful information for traveling around the area. I would definitely like to stay here again.

Family

8/10

Excellent

10 Feb 2019

Deborah

Tranquillo e pulito ma poca cura per i clienti

Pulizia impeccabile, ma non abbiamo trovato la carta igienica. Nessuna informazione in anticipo sulla strada da percorrere, ma solo dopo che siamo arrivati ci è stato consigliato di fare la strada alternativa, credo sia più giusto informare prima la scelta di un percorso migliore. Informato il responsabile che avremmo lasciato la stanza nella modalità concordata il giorno prima non ho ricevuto neanche un cenno che abbia ricevuto il messaggio, non un ringraziamento.

Partner

10/10

Exceptional

02 Oct 2018

lam pauling

信价比高的酒店

酒店在山上，景观非常好，房间大，还可以自己煮点东西，老板非常好，帮我叫的士，服务非常好，下次还会再入住....

Friends