Name: Villa Emanuel
Address: Via Iommella Grande 52, Sant'agnello, 80065, IT

10/10

Exceptional

05 Oct 2025

Diane jean

Helpful staff! Attentive to opening gate to get us on property, and checking us into room. Good breakfast! Nice veranda to the room.

Leisure Friends

10/10

Exceptional

14 Jul 2025

ciara

very helpful staff, beautiful property and the staff is very helpful giving directions or helping find transportation. would recommend this place to anyone loved my stay!

Leisure Friends

10/10

Exceptional

26 Aug 2024

Kaitlin

Great stay, very friendly staff, big room, nice private pool and decent breakfast. Short walk from the bus stop, a supermarket and food options. All around pleseant stay.

Leisure Friends

10/10

Exceptional

18 Aug 2024

elton

Very accommodating and helpful host. The rooms are large. The only downsize is there was no safe storage room for luggage. A

Self

10/10

Exceptional

21 Jul 2023

John

Quiet stay

Nice little three story hotel with large rooms, located in some orange groves in a residential neighborhood. Can't see it from the road. Buzz gate.Walk down a narrow gravel road to get to the main gate. Suitcases with wheels will sink into the gravel.Has a pool and continental breakfast is included. Very friendly and helpful staff. Some walking uphill in the road is required to get to the bus stop in the center of town. Three buses stop there so its convenient. Near train station. Bakery. Laundromat. Supermarket nearby. Very quiet at night.

Partner

2/10

Poor

19 Jul 2023

Verified traveler

AVOID THIS PLACE!

When we turned up, we thought okay, this will do. The location was alright, and the place looked nice. The room was spacious and cool, but that is as far as the compliments will go.

We were given a room with a broken door and then when we brought this to the attention of the staff, they tried to blame it on us! Very similar story to a previous review I have read, so it could have been that we were given this same room and they were trying to swindle more money out of new guests. We could not lock the door and the room was not secure. As two girls in their 20’s on holiday and on the ground floor, we did not feel safe for obvious reasons. We asked for a different room but apparently the place was fully booked (I think we saw about 4 other people the whole time we were there so not sure about that). We then asked for a refund to which their response was ‘not possible’. So so rude and unhelpful. Then when we went to check out, the two members of staff just stared at us and said ‘keys’, nothing else. Absolutely horrid place with awful staff.

Also, if you do book, apparently the green pool is normal??? Definitely is not normal for a swimming pool to be green!!

Wi-Fi did not work at all so I hope you have a good data plan.

Honestly, just pay a bit extra and go somewhere else. Absolutely shocking experience and we felt very uncomfortable the whole time we were there.

Friends_and_family Friends

10/10

Exceptional

26 Sep 2022

David

Super Service and Great place to stay would come back!

Partner

8/10

Excellent

12 Sep 2022

Verified traveler

Viva le Villa Emanuel! Che bravo!

We had a really good stay with you! Our room was as described and was very modern and contemporary looking in an impeccable state of repair. A small maintenance issue with the door was fixed immediately and the host was always on hand to solve any queries about taxis and showing me a map of the key points of interests in the vicinity. Overall, I would recommend this accommodation

Friends_and_family Friends

6/10

Pleasant

26 Aug 2022

Nasrin

For the room and service was overpriced compare to other hotels. It’s only worth the price if you like to stay in the property all day and use the private garden in front of your room.

Leisure Family

4/10

Poor

11 Jul 2022

Lendol

The one staff that ran the hotel during the day was very helpful. But it was more like a Homeawayand the fact that after 4 no one was available for anything except by text

The hotel was far away from most restaurants in mass transportation. One had to go down a somewhat dangerous narrow street for several hundred yards to get the main street. Therefore I would not recommend this for a family for someone that wasn’t alert in fast moving traffic a narrow street with walkways are approximately 1 foot on either side

Breakfast was not that great and only served two hours a day. The person doing the breakfast was also doing all the cleaning so they were not responsive to any variation I would accommodate other schedule.

Leisure

8/10

Excellent

29 Jun 2022

Philip

Great week in Sant'Agnello

The hotel was in a lovely location down a private and secure gated driveway, and was a very quiet spot. The room was clean and the service, especially from the young lady in charge of the site, was very good. We had a problem with the safe on the first night that we were there (the previous occupants had locked it), but the problem was soon solved.

The range of items available for breakfast was somewhat limited, especially at the beginning of our stay (the site did not appear to be heavily occupied at that time), but things did improve a little as the week passed. That said, the range of options was limited to croissants, various cakes, some meusli and packets of biscuits, with some yoghurt on some days. Some days there were packets of preserves were available. Tea, coffee (of varying types) and fruit juice (between one and three flavours depending on the day) completed the offering. Some fruit, and bread and a toaster would have been appreciated, as would tea and coffee making facilities in the room.

As we had to leave early on our final morning the lady manager organised a packed breakfast for us (cake, biscuits and a packet drink), which was appreciated.

Overall, it was a very pleasant stay in what appeared to be a relatively recently renovated property, and for which we would have given the highest recommendation if not for the less than excellent breakfasts and absence of tea and coffee making facilities.

Partner

10/10

Exceptional

30 Sep 2019

Stella

A hidden gem! The room with private patio was phenomenal. Perfect for our stay. The staff were friendly and extremely helpful. They were willing to help us plan tours and trips around the area.

Friends

8/10

Excellent

25 Sep 2024

REGINE

Etablissement calme. Chambre confortable. Petit déjeuner superbe. Encore quelques aménagement nécessaires à l'intérieur de la cour pour le rendre magnifique.

Leisure Family

10/10

Exceptional

15 Jun 2024

Live

Clean and pretty room

This place was very clean and nice! It looks just like the pictures and the pool was amazing! The place is quiet and we had an amazing stay! Will come back here!!

Partner

8/10

Excellent

09 Feb 2024

Dirk

Sehr freundliche Damen im Empfang und bei der Frühstücksvorbereitung.

Haben wohl unter dem schlechten Ruf des ehemaligen Managers zu leiden. Der Aufenthalt war kurz (2 Nächte) aber die Erfahrung im kleinen Hotel war sehr gut.

Kann ich gerne weiter empfehlen.

Business

10/10

Exceptional

26 Jun 2023

Verified traveler

Le séjour s’est très bien passé, le personnel est super agréable et à l’écoute. La chambre est propre, bien rangée et bien équipée. Le seul problème ce serait le petit dej qui n’est pas assez diversifié et qui finit assez tôt a 9h30 et la piscine qui ferme à 17h ☹️ mais sinon tout était parfait !! Je recommande !!
Et pour l’emplacement c’est à 15 min a pied du centre de sorrento donc faudrait prendre ca en compte.

Friends_and_family Friends