Grand Hotel Parco del Sole

Italy , Sorrento
SORRENTO, Via Dei Gerani, 1
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75 reviews shown

2/10

Poor

09 Nov 2025

Marcos

The bed was old the mattress was sinking in the middle breakfast not greatt

6/10

Pleasant

16 Oct 2025

John

Our stay was the same as what I indicated on previous screen. One additional observation: The food looked nothing like that shown on Hotels.com.

However, the most disappointing part of this booking had to do with Hotels.com directly. When I cancelled and rebooked this stay with a different credit card, Hotels.com still charged me for the cancelled reservation despite the fact that they sent me a confirmation email that the original reservation was cancelled. When I challenged the charge with my credit card company, Hotels.com told the credit card company that the charge was legitimate. Why? Incompetent at best, unethical at worst.

6/10

Pleasant

02 Oct 2025

Christine

We were upgraded to this hotel, having booked the sister hotel . It's half way up a steep hill so not for the unfit or physically disabled. Having said that, there is a regular shuttle bus (free) into Sorrento. The hotel looks nice from the outside, and the reception area is very large and spacious, and looks to have been fairly recently refurbished. The friendly and helpful reception staff directed us to our room. What a disappointment. It looked like something out of a James Bond 1970s movie. It was very big and spacious with a huge bed but all very dated and dark. It was clean .We had a view of an iron staircase from the terrace outside the window. The bathroom was clean but old fashioned and the shower was good.
Wed been upgraded to AI so we went for the evening meal. The dining room was pleasant and the staff were lovely. The food was, ok . Nothing unpleasant but not very inspiring. The bar downstairs was old fashioned, and the entertainment was the sort you were glad when it finished. We met some really nice people to chat with.
The pool was upstairs and was nice, there was a bar up there and lunch was served there.
Overall it was ok but i don't think we would stay there again.

Leisure

10/10

Exceptional

14 Jun 2025

Roberto

Todo muy bien.

4/10

Poor

09 May 2025

Cathie

When we checked in, we were allocated one room which was musty with a double bed and a single bed when we had booked two separate rooms. We eventually were given 2 separate rooms and my friend was changed next day from the musty and healthy bedroom to a different bedroom, but it was not a good welcome. But I was polite and took it in good stead and the lady was helpful in sorting it out. The food for breakfast was very disappointing and unhealthy in today’s standards and considering it was Italy but perhaps a typical requirement for the brick.

10/10

Exceptional

07 May 2025

Avery

This hotel was perfect for a weekend trip. It's a bit outside of Sorrento, so you can either walk 20 minutes to the city center or take a shuttle provided by the hotel. The staff were excellent, and the rooms and pool were wonderful

Leisure Partner

10/10

Exceptional

13 Jul 2024

Mike

Absolutely fantastic hotel , the staff were helpful and friendly, will definitely stay again.

Leisure Partner

6/10

Pleasant

10 Jun 2024

Amanda Jayne

Very dated and tired property. Staff helpful and friendly - however we spent very little time here as there is a lot to do in the area and we didn't want to sit around the cramped pool area for long.

Leisure Family

8/10

Excellent

24 May 2024

Olivia

We did not originally book this hotel, we were relocated here by Expedia as our original accommodation fell through upon arrival.

We had some issues checking in, as we arrived at his hotel at 3:30am. However, despite this, our stay was great. The staff were lovely, specifically the female manager. She was extremely apologetic and accommodating. We had breakfast there for 3 mornings, there is a good selection of pastries, pancakes and hot food to which you can help yourself.
Our room had a small balcony overlooking the pool which was a nice addition.

The only downside was that this hotel was a 25 minute walk, up hill from the main square, and a 40 minute walk, up hill from the marina.
Was not a problem for us, as we are a young couple in our early 20s, but would not recommend for anyone who struggles with hills or cobbled streets.
Overall, a pleasant stay.

Leisure Partner

2/10

Poor

03 May 2024

Kamoy

For work and my birthday, I booked a trip to Italy. It was my first time in the country. 17 hours and hauling my luggage to the resort in the rain, I was so happy to arrive to the hotel. Then it all goes left.
FABIANO…the short male at the concierge desk is absolutely rude. After I was given the key to my room, I always do a security check with windows and doors especially b/c I’m a solo female traveler. The Juliette balcony door would not stay closed. I told the front desk. The maintenance man came. I didn’t feel comfortable and asked for a different room. They brought me to a room in what felt like a basement (from the window, I can see that we were below street level). I told FABIANO I didn’t like that room either. He got upset, raised his voice at me, berated me, and asked “what’s my problem?!” Keep in mind, I’ve only been there about 15 minutes at this point. I was in disbelief in how he spoke to me. I asked him why is he upset and getting loud with me. I told the manager Antonella (who is fantastic), and she asked him about his behavior and he said he never spoke to me in a raised voice or disrespectfully. He lied right in front of my face. He made my stay so uncomfortable, I would never return. I’ve never been treated so badly in all my years of traveling. Idk if he’s racist, misogynist, or just a terrible person, but if you’re a solo woman or a minority, take heed.
Aside from that, Ants greeted me my first morning. Found blonde hair all over the white sheets.

Business_and_leisure Self

8/10

Excellent

26 May 2023

Carly

Property was in a great location walkable to lots of great restaurants and attractions.

Cons:
Food at the property included for the meals was not great.

Leisure Partner

10/10

Exceptional

09 Oct 2022

Alhassan

Nice staff, great property, nice rooms

Leisure Self

4/10

Poor

19 Sep 2022

Ian Francis Gerard

Property very shabby. Food okay but poorly presented. Staff seemed slighty bored by it all. Location fine, short walk to trains. Free shuttle bus into Sorrento city.

Leisure Partner

10/10

Exceptional

15 Aug 2022

John

Great staff, friendly and very efficient. Great food and excellent value.

Leisure Partner

8/10

Excellent

18 Jul 2022

Craig

Staff great has great potential to be a really good hotel.
-Food very dull needs more choice specially desserts and mains !
-lift very dirty
-needs modernising and money spent on it .
-rooms okay outdated

Overall great staff and they go along way not a bad hotel indeed just needs some tlc

Business_and_leisure Self

8/10

Excellent

23 Sep 2020

Christopher

Staying in Sorento

The hotel is nice and in great location. Close to everything. Breakfast was ok and plenty.
On a dowside the towels in our room were shabby. One has to pay 5€ to get a beach towel for the pool area.
Chris & Chris from Toronto, Ontario
September 23, 2020

Partner

10/10

Exceptional

23 Sep 2019

Verified traveler

We would like to thank all the staff at the hotel especially the head concierge can’t remember his name at the front desk. He made our experience and stay at the hotel extremely a super pleasant one. Definitely will be recommending this hotel to all my friends

6/10

Pleasant

07 Sep 2019

Verified traveler

Good location, walkable to Sorrento city center.
Grounds are lovely and extremely helpful staff.

Hotel needs an update badly.

Leisure Family

10/10

Exceptional

11 Oct 2016

Harsimran

Good property with convenient shuttle service

The hotel has a great resort feeling to it. Good value for money. Breakfast was very basic for the reputation of a 4* hotel. It could have been much better. Pool area was good though.

4/10

Poor

15 Sep 2016

Mike

An experience.....

Cannot say we had a good experience at the hotel. Our bed seemed broken so we had to cuddle ok one side, our balcony was shared with a staff break area and our stuff was moved around and covered in cigarette ashes. We didn't have hot water most of the time. But more importantly when this was all brought up to the hotel staff, nothing was done about it. Other guests seemed to be having a good experience, maybe we were just having bad luck.

6/10

Pleasant

09 Aug 2016

Verified traveler

Needs improvement

The room was very very small and dull. Wifi in communal areas was very poor.

Partner

6/10

Pleasant

02 Aug 2016

Good for a short stay

We stayed at the hotel for 3 nights, mainly because they offered free parking and Sant'Agnello was easier to navigate with our giant luggage. The hotel is located about a 5 minute drive from sorrento, but they offer a free shuttle bus to get you there.

The room was suitable, but slightly dated. There's no fridge, iron or kettle.

The wifi offered was less than average. We were told it was only available in the pool & bar areas but in most cases it was only available at the bar downstairs (if it actually worked!). You're better off going to the cafe around the corner if you need decent wifi.

The breakfast buffet consisted of bacon & eggs, myself, cereals and pastries.

The hotel has a large pool, but most chairs are gone quite early as people claim them before the pool opens.

Overall, we'd recommend if you're looking for somewhere away from the hustle and bustle of most of the other locations on the amalfi coast.

2/10

Poor

22 Jul 2016

Jennifer

Not What We Expected. Would NOT recommend.

We could not have been more disappointed. We were greeted by the hotel staff and lead to a room which did not fit the hotel photos or descriptions. It reeked of cheap cleaning product and we both got nauseous from the smell. The room felt dirty, uncomfortable and like the Shining. We had to leave and ended up booking a room at a different hotel.

10/10

Exceptional

19 Jul 2016

Sean

The Perfect Hotel For Sorrento and Surrounding Are

I was in Sorrento 4 years earlier for a wedding at the Cocumella (10 minute walk away), and was thourghouly impressed / taken back by the Grand Hotel Parco Del Sole. The grounds are immaculate, the pool is a welcome bonus, the staff were incredibly friendly and by the 2nd day were treating us like we were family. It's nicely situated about a 20-minute walk outside of the main square and easily accessible to the Marina/Port & subway (take the Express train vs. the local option) if you're doing say trips to Capri or Pompeii. Great value for money and when we'd left we really wished we'd been able to afford more time here. Wouldn't consider staying anywhere else in Sorrento in future if we're ever back in the region.

Partner

4/10

Poor

17 Jul 2016

Matthew

refurbishment required.

Hotel is not a 4 star, we stayed in room 127 on the way to our room the carpet was in very bad and dirty condition 1 star quality, we complained and did not get ant where. Breakfast was a 2 star quality, many complaints.

Partner

8/10

Excellent

12 Jul 2016

Natalie

Awesome stay!

We had an awesome stay at Parco del sole. The pool was an added bonus along with its proximity to Sorrento. It would have been great to have had a mini fridge in the room though.

Partner

8/10

Excellent

04 Jul 2016

Stephen

Great place to get away.

We truly enjoyed our 3-night stay at this hotel. It is very nicely maintained and all of the staff were great. The rooms are clean and fresh and we enjoyed having a patio. The breakfast buffet was very good. Choices of hot and cold items plus most any coffee drinks we wanted. We spent many hours relaxing around the pool area and every day we ate lunch at the pool side buffet restaurant. At 6:00 PM, when the temperatures wold start dropping, we would take their complimentary bus into the heart of Sorrento and spend the evening seeing the sights. They also offered a free return bus as late as 10:45 PM.

Partner

10/10

Exceptional

27 Apr 2016

Aubry

Beautiful Hotel

Nice and comfortable hotel. We had a great room with a beautiful view. The staff was friendly and helpful. However, the wifi only works at the pool and the downstairs lobby area. That was disappointing after a long day of travel wanting to unwind in my room...I had to go elsewhere to get on wifi.

8/10

Excellent

31 Aug 2015

Verified traveler

Great hotel for the rate!

Nice stay.

Family

6/10

Pleasant

21 Nov 2012

Stephen

Nice for the price

First of all, don't follow the GPS for this address. The entrance is right off the main street, but the address isn't. We didn't know that and spent a while figuring that out. The location is great and free breakfast and free parking almost made the stay worth it from the start. Be warned however that the beds are very European... meaning stiff. Still, overall... very pleased.

8/10

Excellent

12 Nov 2012

Lilliam

close to metro station

Enzo was very helpful. we stayed just one night on our way to Capri.

Partner

10/10

Exceptional

15 Oct 2012

david

italy hotel

hotel close to train station and about 20 mins walk into sorrento.nice pool area roomare a bit dated but overall very clean and tidy

10/10

Exceptional

13 Oct 2012

John

A great find and a pleasant stay

A super hotel with friendly staff such as Valentina and a great breakfast, its located just outside of Sorrento and with the shuttle service to the town square directed by friendly bus driver Pino made our stay very pleasant. Our room had a balcony in which we had a great view.

10/10

Exceptional

12 Oct 2012

Verified traveler

This was my third visit to this hotel in the last six months and all I can give are compliments - no complaints. I hope to return early next year.

8/10

Excellent

16 Sep 2012

Very nice pool!

We stayed here for one night after a wedding because we'd stayed 2 nights at Cocumella and needed a cheap alternative! The staff were great, pool was fantastic and room was large and clean. Nothing too fancy but just what we needed! Carpet in hallway was all rucked up on first floor on way to room and hallways could have done with a spruce up!

8/10

Excellent

08 Sep 2012

Dave

Great pool, great staff, worth a visit

We (myself, sister and mum) stayed at Grand Hotel Parco del Sole as a base with a pool while exploring Sorrento and the Amalfi Coast, and it didn't disappoint - in particular, the pool is fantastic, with plenty of loungers and towels, and random sharing of ice cold watermelon... the hotel is a 20 minute walk from Sorrento but there's also a regular (if not greatly frequent - on the hour roughly) bus service, but it is also located very close to sant'agnello train station, which provides a service to pompeii, naples, into sorrento etc, so I wouldn't worry about the distance out of the city! The staff are very polite and helpful, especially the waiters at the buffet breakfast. Our only gripe was a slightly odd smell in our room, which didn't go away even when well ventilated, but we hardly spent any time in there anyway...in summary, the friendliness of the staff and quality of the poolside area mean I wouldn't hesitate to recommend this hotel, and would also recommend Sorrento as a fine place to base yourself for exploring the wider region.

Family

2/10

Poor

02 Sep 2012

Disappointed tourist

\"not all that shines is gold\"

Disappointed!,,,,,arrogant and very rude staff, no pool towels, and once you go past the beautiful gardens it stops there! Very far from 4 stars.....!

Family

10/10

Exceptional

31 Jul 2012

Verified traveler

Courtesy coach great help to get into Sorrento

This has been my fifth time to stay at this hotel and as usual I have only good things to say about it - I have no complaints. I will be going back very soon.

8/10

Excellent

02 Jul 2012

Mr Lee

A good base to visit the local area.

We have stayed at the hotel several times, we find it to be a friendly hotel with helpful staff and will answer any questions asked. The pool area is recentely re-furbished and is a relaxing place to spend time. The bar staff are friendly , helpful and knowledgeable about the local area. This would also apply to the night porter, and the other staff, who speak good English as well as other laungauges. The decor of the hotel is of a tradtional style, it has alot of rooms but you are unaware of the amount of people staying there.Sorrento town center is about a 25 minute walk, but the hotel does provide a bus shuttle service. The station for the local tube like train is a 10 minute walk, this is in Sant Ag'nello, this train will go to Pompai and Naples. From this area you can access trips to Capri and the Amalfi coast. There are some bars, shops and resturants a short distance away, and within a 5 minute walk from the hotel you can visit The Tourist Bar, which is a family run cafe/bar which serves a range of food and drinks. This is a good hotel to base yourself to visit the many sights to see in this area, with a relaxing re-treat to return each night.

6/10

Pleasant

01 Jul 2012

Verified traveler

Great hotel, terrible service

We found a great rate for Parco del Sole through hotels.com but when we arrived, the receptionist told us he wouldnt let the room go for that cheap, it must have been a mistake. Being out of the country, we couldn't easily call hotels.com to see what happened, I only had the confirmation email. I had to text a friend back home to contact this site and they called the hotel manager to straighten things out. Additionally, other staff at the pool bar basically ignored me, even when I went up to get a towel or drinks they would assist other customers behind me first. Maybe it's because I am in my twenties, everyone else at the hotel was older. The rest of the hotel was great though, very clean and a nice pool.

Partner

10/10

Exceptional

26 Jun 2012

Yuval

Great hotel

We spent 3 nights at the hotel. It is a convenient hotel. Nice, clean and quite. The pool was great. Two minor issues: The room was a bit small for all of us (2 adults, 2 kids and a baby) and the frequency of shuttles to nearby Sorrento is very low. It is possible to walk to Sorrento if the weather permits (about 15m walk). Overall, a great experience.

Family

6/10

Pleasant

11 Jun 2012

Billie

It was OK. You get what you pay for.

Overall I had a nice stay but in the entire 6 nights, our bedding wasn't changed at all.
The air conditioning was noisy, so overnight there were 2 options - swelter in the heat or put up with the noise.
The food was terrible and the staff seemed personally offended when we had tried the stale, murky coffee they'd brought us and asked for tea instead.
I left my car keys at reception desk at check in, and 2 days into our holiday when we needed the car, the concierge denied he had the keys to my car. It took 2 mornings and 2 visits to reception desk for someone else to interrupt - and find them! They ended up being misplaced in another room's cubby hole. I understand mistakes happen and don't mind that they were misplaced, however his attitude that I \"definitely did not leave them with him\" and his arrogance and complete refusal to help me, or even LOOK, does bother me.
On the positive note, the hotel was clean, the poolside was lovely, the location was good and it was a quiet, relaxing place to stay in. It was a charming old hotel with almost retro decor that has been well maintained, the other holiday goers were really happy and friendly and the hotel was also very affordable. Overall I did enjoy my stay, but the little things I've mentioned above means I won't be recommending this hotel.

10/10

Exceptional

28 May 2012

JLA

The hotel was extremely good value for what we paid. The staff were very friendly and helpful, particularly the waiters. We were half board and the food was very good, particularly in the evening and on gala night. Nice pool area. Location a bit out of Sorrento, but given access to free hotel transfer, local buses and train station for very close then this was no problem for our party of 9.

10/10

Exceptional

27 Apr 2012

Frances Nolan

Everything was great

This was my second time to stay at Grand Hotel Parco del Sole and it was perfect in every way (as was the last) - I will return there within the next few months. The gentleman at Reception was extremely helpful (he made a telephone call to a particular Restaurant we wanted to visit - using his native Italian and we really appreciated it) Only good comments about this hotel.

8/10

Excellent

20 Aug 2011

Stuart

Grand Hotel Parco del Sole - A little Special

We stopped at Grand Hotel Parco del Sole as a break while driving from Rome to Sicily, we found an extremely comfortable & relaxing hotel with lovely pool area & stunning back drop. Free coach transfer is provided by the Hotel to & from Sorento's beautiful town center. A perfect base from which to discover the Amalfi Coast.

10/10

Exceptional

05 Aug 2011

alison

parco del sol

Extremely clean all respects. Room very good size, lovely terrace. Food excellent. Location convenient for various excursions.

8/10

Excellent

13 Jun 2011

Elaine

Most friendly hotel I have ever stayed in.

Most friendly hotel I have ever stayed in, staff wonderful nothing was too much trouble. Although we were bed & breakfast we ate in the restuarant one evenig and by the pool bar both very good value for money. The hotel has a lived in feel but is very clean and has a certain charm about it. Even though the location is a little way out from Sorrento it is still one that I would be happy to reccomend. Station is just a 5 min walk away and there is a shuttle bus from the hotel. There is a great wine bar in the centre of town near the church sorry can't think of the name, if you are eating out then sorrento is best place. Dont miss going over to Capri. Enjoy

6/10

Pleasant

03 Sep 2010

Carl

sole not again

Initial impressions were good, nice entrance and drive with fountain (only saw it working once all week). We were given a room overlooking a bar, the road and petrol stations, then had to wait until the next morning to change rooms after a noisy and poor nights sleep. They claim this room was \"sort after\" they were welcome to it.........we were then given a room overlooking the pool which was quieter.
Generally the hotel is tired and probably not suited to younger people or just don't expect mod cons. No papers etc, room tv reception terrible, we didn't use the facilities, oh yes there were none, the pool was clean but again tired looking. Breakfast was ok but got boring after a few days. We did not eat at the hotel, there are some good places within a stroll and reasonable too, pizza shop on main road behind Tonys bar and the jolly blu bar. A good 20 mins walk from sorrento but there was a courtesy bus that ran at various times.
Heard that there is to be a makeover coming up but at this cost you could do better.

Partner

4/10

Poor

17 Aug 2010

Amy

Thoroughly disappointed.

Hotel is thoroughly average. Not your usual 4* Hotel. Breakfast is a strange affair, not much to fill you up. Some mornings we debated skipping it altogether. The pool area is nice however the water was very very cold, at times too cold to stay in there for more than 30 seconds. The staff however were all very helpful and friendly.
Sant'agnello is extremely busy, with the hotel being situated just off the main access route to Sorrento. A dangerous 15 minute walk will get you to Sorrento if you want to risk your life. The shuttle bus provided by the hotel runs at irregular times and is very very busy on its return from Sorrento. We often walked to Sant'agnello train station to get to and from Sorrento.
The hotel is an ideal base to explore Pompei, Capri and Vesuvius. Again easy access via the 'Circumvesuviana' trains that run frequently.
Sorrento is very very very busy, it's not for people looking to have a relaxing hoilday. It felt more like a city break.
We will not be returning to this part of Italy.

Partner

8/10

Excellent

15 Aug 2010

Verified traveler

Grand Hotel Parco del Sole - Review

Hotel is set back from the main road, so it's relativley quiet.
Beautiful Pool area with deep water (not heated!) and nice bar and food area.
Bar food was cheaply priced and prices clearly displayed for food, but not so for beer.

Our Room was a dissapointment, no balcony, tiny TV (with only 1 English TV Channel), and the style of the room was quite old, we also had ants in the bathroom!.
And worse of all they had no iron or ironing board, which I find unbelievable for a 4 star hotel, but this seems to be the norm for Italian hotels.

The complex was nice and reasonably priced, situated close to the local train station, handy for direct access to Pompeii & Naples and only 1 train stop from Sorrento.

Overall I would consider staying in the hotel again, if we got a better quality room.

8/10

Excellent

12 Aug 2010

Verified traveler

Not bad for the price.

Hotel was ok. 15 minute walk to downtown Sorrento. Reasonable price. Room was clean. Shower head in the middle of the tub caused water to go everywhere since there was no shower curtain and only had a small glass door. Very few English channels on TV. Breakfast had good selection. Internet was free in the lobby area. Pool closes at 7pm which is very early and should be open later for when you get back from downtown. Free parking.

6/10

Pleasant

12 Aug 2010

maria

Grand HOtel Parco del Sol

We were disappointed by this hotel becasue of its location to the main tourist attractions. The site misleads you to believe it's in Sorrento but its actualy in a community on the outscurts of town. As a result, the shuttle which came too infrequently and at inconvenient times, was useless to us. The cab fair with a menial tip, was always 20 Euros for the short distance. The hotel has a very dated Cuban feel to it and was the only hotel we experienced during our trip to have carpeting. This made the musty smell more noticeable. Hallways were narrow and twisting making it difficult to get our luggage to our rooms. We booked two rooms and ended up on opposite sides of the hotel which made our single party feel isolated. Overall, the hotel was just \"okay\".

10/10

Exceptional

06 Aug 2010

Elizabeth

Great place to relax after a busy

Great place to relax after a busy week exploring Rome. Hotel shuttle bus was great for getting in and out of Sorrento and also bus stop just outside hotel. Lovely pool plus bar area for getting drinks and lunches. We arrived early but were allowed to store our luggage and use the pool for a couple of hours which was most welcome. Really miss it now back in chilly UK. Turn right out of hotel then first left and keep walking gets you to the coast where there is a lovely bar/restaurant. Glass of wine whilst watching sun set over Capri - lovely. Walk into Sorrento this way too, less than a mile I think.

10/10

Exceptional

02 Aug 2010

Juliusz

Excellent Hotel in Sorrento

I stayed at this hotel in 2009, and really enjoyed my stay so I decided to return in July 2010. The experience did not disappoint me. I booked on expedia and asked the hotel direct how much it would cost for me to upgrade my room. They did that for free, so I had a lovely room with a balcony. I ate dinnner in the restaurant which was excellent, and good value. I will visit again in 2011.

Partner

8/10

Excellent

25 Jul 2010

Verified traveler

Good location. Very close to curare bus line and train. It is still about 3 block worth of walk. It could be hard with a heavy luggage.
Poo quality of ac in the room. It is hard to feel comfortable on ho days.
It is otherwise good Value for money.

8/10

Excellent

11 Jul 2010

PAUL

Hotel Parco Del Sole Sorrento

All hotel staff particularly at reception were extremely helpful. Hotel is well placed in St Agnello, room was spacious for the three of us with no noise from outside. Pool was clean with lovely bar area and good food at a reasonable price. Breakfast was very good continental style with excellent staff. St Agnello has many good restaurants within 15-20 mins walk, Peppino's being extremely good. Coppano, Moonlight and Caio Toto also good. Bars at the square friendly, The Terrrace Restaurant and Bar good for a drink with clifftop view of Sorrento. 10 mins walk to Circumvesuviana to get trains to Ercolano, Pompeii and Naples at good prices with frequent service. Positano well worth a visit, used local bus but had no aircon so was very hot. Hotel provides free shuttle bus to Sorrento each morning and evening, it takes 20-30 minutes to walk at a leisurely pace, roads can be busy taxi's are expensive 15 euro from town to the hotel. Train to Sorrento every 30 mins for 1 euro 10 cents. Overall a great holiday Sorrento is lovely and St Agnello is fine for a drink and good for food if you walk about a bit. I would not visit Naples again a bit too gritty!! I booked this hotel myself, not as a package for three of us and would definately use this hotel again. Only minor complaint was occasional lack of good cold water pressure in room 39.

10/10

Exceptional

05 Jul 2010

K.C.

Grand Hotel Parco del Sole

Awesome pool and really nice bathroom. Well located right down the street from Sorrento. The area itself is a little limited in restaurants and bars but Sorrento is easy to get to.

8/10

Excellent

22 Jun 2010

Verified traveler

Nice Hotel

Nice hotel. Shuttle bus times did not suit us though so we ended up walking in and out of Sorrento every day. I would advise not to have dinner in the hotel restaurant though. Overall a good experience and only about a 10min walk from Sant Agnello train station and 10 to15 min walk from Sorrento.

8/10

Excellent

14 May 2010

Rob

Good value!!

I thought the hotel was pretty good. It was clean and in an okay location. It's a bit of a walk to Sorrento although they do offer a free shuttle 3x a day to the city center. The hotel is a short walk from the Sant Agnello train stop (the stop before Sorrento). I didn't think some of the restaurant staff was very friendly. One time we walked into the restaurant and everyone ignored us. Very strange. But overall a good value and a good, clean place to stay.

2/10

Poor

14 Oct 2009

Catherine

Very disappointed in the hotel

The hotel merely catered to British Package Deal Tourists to the detriment of other guests. We were not allowed to eat in the dining room at a time we wanted to because of some gala for those package deal British tourists. Everything was catered to those on package deal tours. We would not stay there again. Very disappointed.

8/10

Excellent

07 Oct 2009

Peter

Peaceful Spot Away from the Mayhem

The hotel manages to maintain a peaceful charm in its own picturesque grounds considering the proximity of the main road. The hotel itself is a little run down in places but we had a comfortable air conditioned room with a very large bathroom and two balconies. The pool area is very quiet with a poolside snack bar which serves good food. The breakfasts were ok, the hot food was never very hot but there was a good continental selection. The hotel is located well out of Sorrento centre and as mentioned in other reviews the main road is constantly rammed with traffic and it is not a very pleasant 20 minute walk with all the fumes and muck. The hotel runs a shuttle in/out of Sorrento with 4 trips each way with a good spread of timings. Alternatively there is a bus stop just down the road at 1 euro each way, taxis are very expensive. Sant'Agnello doesnt have much to offer but there is a nice cafe/bar just to the right of the hotel entrance called the Tourism Bar (not a great name).

8/10

Excellent

07 Oct 2009

Ana Luisa

Good Hotel

A traditional family hotel

4/10

Poor

19 Sep 2009

Andy

They can't wait to get you out!

We were promised when we paid for a superior room that it would have a balcony. That was by email before our trip. What a superior room meant was we got a window and weren't in the basement. I complained about the lack of balcony and the concierge/manager(both titles are a joke!) couldn't have been more abrupt and unhelpful. That it seems is there attitude on the desk generally. The pool was fine and the breakfast good but seeing as you have a long 20 minute walk along a very busy road to get to the centre of what is a very average destination it's not worth putting up with sub standard service. They are barely 3 star. The only 4 star thing about them is their driveway and fountain. I wouldn't go back to Sorrento but if I did it certainly wouldn't be to this sorry excuse for a hotel.

6/10

Pleasant

06 Sep 2009

Garynp11

Disappointing did not live up to hopes but satisfactory

I did not expect a 4* Hotel not to have any sort of room service. We arrived at 9pm on the first day which should have included dinner and was extreemely disappointed to find that there was no food available only drinks from the bar. After a long day travelling and the need for rest I found this most unsatisfactory. Nadine on reception was workshy and could not be bothered but the others were extreemely helpful and made up for the odd one out Nadine. Hotel was clean at all times and dinner had a few choices but was agian not of a 4* standard and more like a high class self service canteen Table cloths were not changed etc Although the service was very friendly once you got over the maitre d being a tad hitlanic..lol quiet area not many restuarants or much night entertainment except bars. entertainment in the hotel was on one night only Overall its what you make it yourself but do not have the expectations of 4*. It is a good 20 minutes to Sorrento or a 10 minute bus ride which is most regular.

10/10

Exceptional

26 Aug 2009

Brilliant Location

This hotel was located close to the Circumvesuviana (local train) station just one stop away from Sorrento. This meant that we were away from the hustle and bustle of the resort, but could get there very easily whenever we wished. It also made it very easy to take trips to Pompeii, Vesuvius, Amalfi, Caprii etc. The hotel was kept really well, with a lovely pool area and a good value poolside bar and restaurant. The rooms were spotlessly clean- the cleaning staff even tidied our toiletries each day!! There were also several nice restaurants in the area.

10/10

Exceptional

14 Aug 2009

Nigel

Relaxing Hotel

We found the hotel extremely comfortable and relaxing - outside of Sorrento itself but easily accessible by foot (15 minute walk) or public bus or courtesy bus from the hotel. The room was cleaned every day (sometimes twice a day) and staff were friendly. The pool was in a lovely setting.

10/10

Exceptional

26 Jun 2009

Ann

Hotel Parco Del Sole June 2009

Really liked this hotel. It is in a lovely setting just slightly away from the hustle and bustle of central Sorrrento but within easy reach by train, public bus and courtesy bus. We actually walked into Sorrento and the harbour one day. the pool is large and is set in the grounds where there are plenty of sunbeds. the bar is near the pool and there is lots of shady areas for those who want to be outdoors but not in full sunshine. The food was excellent with good choice of menu and the dining staff were really friendly. there was a singer by the pool each night but the entertainment was quite low key. There was a welcome bottle of champaigne- ish in the room when we arrived which was very much appreciated. We booked superior rooms with friends and were pleased to find that we were next door to each other. Rooms were ultra clean with fluffy white towels, toiletries were also included as well as a hairdrier & complementary safe. Pool towels were also provided - something I wish i had known before packing. All in all this hotel was the right choice for us and we hope to return next year.

8/10

Excellent

20 Jun 2009

Claire

Nice hotel and ejoyed stay but wouldn't go back.

We stayed at the hotel for 10 nights. The reception area and staff are lovely. Breakfast was a fairly typical european buffet with cereals, bread, rolls, pastries, cheese, cold meat, fruit and boiled eggs with bacon, hot dog type sausages and scrambled egg. We didn't eat in the hotel except for breakfast and chose instead eat outside for lunch or dinner as any food or drink bought in the hotel has to be charged to your room rather than paid for at the time. Hotel is about 5 mins walk from centre of San't Agnello. Come out the hotel and turn left and a 20 minute walk along the main road will take you into the town of Sorrento. There's also a 4 x daily shuttle bus from the hotel to Sorrento. Room was a decent size with AC, in room safe and large bathroom and small balcony. It has a small TV but only English channel is BBC world News. There's a twice daily maid service and towel service for the pool. The pool area was quite small. It was fine when we were there with pleanty space and sun loungers but I imagine it would get very busy in the height of summer. Overall no complaints about the hotel but if I went back to this part of Italy I would stay in Sorrento as we like to try different places rather than eat in the hotel all the time and you are a bit limited with San't Agnello. Would probably also get an appartment rather than hotel to ake the most of the fantastic local produce!

8/10

Excellent

22 Oct 2025

Odair

Boa experiencis.

Não usamos a piscina porem área parecia convidativa. A limpeza em geral pode e deve ser melhorada. Os aptos indicam renovação recente e de bom aspecto. Porem falha na questão acustica entre quartos e corredor. Ducha Rain Shower de bom gosto, porem com vazamento generalizado nas unidades 059 e 408.
Localização muito boa alem do transfer ao centro.

Partner

6/10

Pleasant

24 May 2025

Léa

Pas d’insonorisation, qualité de la nourriture en deçà de nos attentes pour un hôtel 4 étoiles. À part ça, bien situé, cadre très sympathique, personnel au top. La literie laisse également à désirer

Leisure Partner

8/10

Excellent

11 Apr 2024

IOANA

Très bon emplacement le personnel très bien petit déjeuner diversifié les croissants au chocolat une tuerie , très propre. La piscine très bien , le jardin magnifique avec une odeur démentielle grâce aux citronniers et aux orangers. Navette très pratique qui t’emmène de l’hôtel au centre ville de sorrento

Le seul bémol les matelas pas confortables vieilles et une odeur de moisissures dans la chambre malgré le fait qu’elle était super propre et joliment décoré. À la télé juste les chaînes italiens.

Leisure Family_with_children

8/10

Excellent

01 May 2023

Verified traveler

Solo me he quedado una noche. Limpieza muy bien. Un poco alejado del centro y del puerto.

Partner

8/10

Excellent

13 Nov 2022

Hlíf

ágætis hótel

Höfðum góðan tím aá þessu hótel, göngufæri frá miðbæ fyrir fótalipra - sundlaugarsvæði gott- kaffibarinn við laug en morgunverðakaffið síðra, herbergin nokkuð góð, gott hótel fyrir nokkra daga en rúmin kannski ekki nógu þægileg

Friends_and_family Friends

10/10

Exceptional

31 Aug 2021

Antonella

Accoglienza e

8/10

Excellent

30 Aug 2021

GIORGIO

OTTIMO RAPPORTO QUALITA'/PREZZO

Il nostro soggiorno è durato circa una settimana nel corso del quale abbiamo potuto riscontrare sia aspetti molto positivi che altri un po' meno.
Fiore all'occhiello della struttura direi senz'altro la piscina ben tenuta, dotata di un numero adeguato di lettini; un po' meno gli ombrelloni la cui mancanza era però compensata da zone di ombra nelle immediate vicinanze.
Abbiamo scelto la formula \"ALL INCLUSIVE\" e ne siamo stati contenti vista la varietà di piatti proposta.
Tuttavia la pecca principale riguarda proprio il cibo. E' inconcepibile che un Hotel a 4 stelle abbia come frutta quasi sempre solo mele e arance per i 3 pasti principali.
A volte compariva l'anguria e certe sere melone e ananas per accaparrarsi i quali però bisognava arrivare per primi visto che difficilmente venivano rimpiazzati una volta esaurito il primo vassoio.
Ed essendo sul mare ci aspettavamo una maggior proposta di piatti di pesce magari anche fresco invece di quello surgelato.
Apprezzato anche il servizio di parcheggio vista la carenza di quelli pubblici nell'intera città di Sorrento: quello interno all'hotel spesso risultava esaurito ma grazie all'appoggio ad una struttura esterna si poteva lasciare tranquillamente l'auto all'interno dell'hotel per poi ritrovarla nello stesso al momento del bisogno (richiesto solo un preavviso di almeno mezz'ora).
Grazie anche allo sconto di Hotels.com il prezzo pagato per le 6 notti è da considerare veramente vantaggioso ecco perché il titolo della mia recensione

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