Name: Casa Madrona Hotel & Spa
Address: 801 Bridgeway, Sausalito, 94965, US

10/10

Exceptional

05 Aug 2026

Jose Guadalupe

Thank you

10/10

Exceptional

03 Aug 2026

Susan

My husband and I really enjoyed our 4 night stay. The staff were wonderful and one day we borrowed the hotel's well-kept e-bikes and rode to the Golden Gate bridge and then the other way along the bay past all the house boats. Everything was great including the attached restaurant.

10/10

Exceptional

02 Aug 2026

Clarissa

I had a delightful stay at Casa Madrona Hotel & Spa! The property is clean, beautiful, and in a perfect location walking distance from great restaurants, the ferry ride and shopping. The staff was exceptional!

10/10

Exceptional

02 Aug 2026

armen

Clean rooms, helpful staff, great location, fantastic ocean view, great bell captain and valet service. Fantastic we will be back again.

10/10

Exceptional

02 Aug 2026

Alyssa

The view is unforgettable.
The morning light, window breeze and clean room to enjoy.
Balcony was beautiful.
Will be back!

10/10

Exceptional

29 Jul 2026

Sharon

Everything was beautiful! Great location. Staff was super friendly. Didn’t really use the amenities but what they had looked great if we had stayed another day. Parking sucks but the valet was good and reasonably priced for the area.

8/10

Excellent

28 Jul 2026

Jun

The location is great, nice staffs, but the facilities are well outdated.

10/10

Exceptional

28 Jul 2026

Tony

Great location and charming boutique property. Great views of Sausalito!!

6/10

Pleasant

27 Jul 2026

Susan

Love the history of Casa Madrona & it could be a 5 star experience however for the cost, I would expect more in the way of a high performing staff and the spa experience left a lot to be desired. My masseuse was male & I requested a female & it seems they were hired on the fly and didn't know their way around the property. He left the room before the massage began to allow me to prepare & locked himself out of the room! He had to go find someone to unlock the room cutting time off my session! When we checked out & they brought the car no one offered to assist with the luggage. After we left, the front desk called to see if there were a set of keys inadvertently left in our car they had lost! For my very expensive anniversary weekend I had hoped for more from one of my favorite locations:(

10/10

Exceptional

26 Jul 2026

Anna

The hotel is centrally located in Sausalito making for an easy walk to the many local shops and restaurants. The staff were wonderful and had great recommendations for dinner. The room was exactly as advertised, clean and modern. We will definitely stay again!

10/10

Exceptional

26 Jul 2026

Tammy

The location is PERFECT!!! Absolutely loved it. The grounds and rooms are just lovely. We had a suite with amazing views of the marina and downtown San Fransico. We were so sad to leave. I will return and stay even longer. Worth every penny!

10/10

Exceptional

26 Jul 2026

Theodore

We really liked this hotel. It was very clean, the staff was very helpful and the valet parking system is excellent. The hotel sits on a hill (it's Sausalito :) ) but they can drive your car up to very close to where you are staying or you have the option to have it delivered at the front doors. Poggio is the restaurant on site and we really enjoyed that as well. Everything is within walking distance. The staff was very friendly and turned down tips for valet/front desk etc. They were very accommodating.

Nice Work Staff!
Thank you,

10/10

Exceptional

25 Jul 2026

Shiela

Loved it and would stay again

10/10

Exceptional

25 Jul 2026

Stephen

My wife and I went here for 15th anniversary and had an absolutely wonderful time. The staff was welcoming, the property was beautiful, and the room was spectacular, highlighted by an amazing view. We look forward to going back for our next anniversary.

10/10

Exceptional

20 Jul 2026

Wesley

Very convenient location

Self

10/10

Exceptional

19 Jul 2026

George

Awesome location with quieter town compared to SF. We had an amazing view of the water and loved coffee on our balcony as the sun rose. Convenient parking across the street, but can be full (we stayed Fri-Mon so understandable). Keep in mind the ferry service times might not accomodate early tours in SF so book tours accordingly. Staff was polite. Plenty of great restaurants within walking distance.

Partner

10/10

Exceptional

18 Jul 2026

Ramon

The room that we booked was spacious and overlooking the warf. It was a beutiful scenery day and night time. We had a complimentary bottle of wine. We wanted to come back again.

Partner

10/10

Exceptional

11 Jul 2026

Susan

Beautiful view, great location. Staff were welcoming and helpful.

Family

10/10

Exceptional

07 Jul 2026

Sally

Lovely stay with everything I needed. The toiletries were great, room was clean and just as advertised, and I appreciated the spa and slippers. Went with my dog and everything went smoothly!

Pet

10/10

Exceptional

07 Jul 2026

Lisa

The hotel was a magnificent place to begin our vacation to SFO. Highly recommend.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Simone

Gym is great! Walking distance to beach and restaurants

10/10

Exceptional

05 Jul 2026

Fallon

This place has historic charm, it is well taken care of and clean, which in this area is hard to come by. It is walkable to everything and safe! We will be back.

Partner

10/10

Exceptional

03 Jul 2026

Katherine

Lovely view, great location, overall a great stay!

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Allison

Always a treat to stay at this amazing hotel! It is hands-down, the best place to stay in Sausalito!

Self

10/10

Exceptional

01 Jul 2026

Jennifer

Hands down one of the most amazing hotels I have ever stayed

Partner

10/10

Exceptional

29 Jun 2026

Lelia

Yes

10/10

Exceptional

29 Jun 2026

Lay Eng

Wonderful!!!!!!!!!!!!!!!!

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Jeffrey

Amazing experience. Wonderful place to be

Partner

10/10

Exceptional

28 Jun 2026

Jennifer

This was a great place to stay in town! Walkable to everything and the view was great. All kinds of shopping and dining-will stay again when in town for sure!

Partner

10/10

Exceptional

28 Jun 2026

Karen

Excellent, excellent! Love it!

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Lori

Always easy to stay. Wish waters were out in room daily not just first night. Get Poggio to do room service again like they used to!

8/10

Excellent

25 Jun 2026

Henry

Very clean property. The sheer number of stairs required to get to your room will be an issue for some. Overall a very nice place to stay.

Family_with_children

10/10

Exceptional

23 Jun 2026

veralyn

when we checked in the
reception was most helpful . we went to
a great local restaurant angelenos and enjoyed our evening .

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Farhad

Location, also the staff, all good

Partner

10/10

Exceptional

16 Jun 2026

Rhea

A unique and beautiful place to visit. They allowed us to check in early, which was wonderful as we had been traveling early. Great location with exquisite views. Lots to do near hotel. If looking at other locations in town, I would recommend this hotels for location, views, and privacy.

10/10

Exceptional

16 Jun 2026

Kelly Jo

Location great, easy reach of Ferry terminal to the city, easy reach of bars, cafes, restaurants, hotel rooms were big with air conditioning. Comfy beds, Sausalito is a beautiful place to spend a few days

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

ARIEL

access to amenities and shops

Family

10/10

Exceptional

10 Jun 2026

Kellie

Excellent experience with very helpful staff

Friends_and_family Friends

10/10

Exceptional

09 Jun 2026

Derek

Great location and the staff were very helpful and friendly

Partner

10/10

Exceptional

04 Jun 2026

JEFFREY

Enjoyed it

Family_with_children

10/10

Exceptional

04 Jun 2026

Rose

A wonderful location within walking distance to restaurants, shopping, and galleries

The room was spacious, equipped with a mini fridge and in room coffee. We especially enjoyed the private balcony off our room with view of the harbor .

The hotel staff were polite and helpful, I would definitely stay here again

Partner

10/10

Exceptional

01 Jun 2026

David

Great couples stay…Glen at the Valet deserves special mention. Love this
Hotel, will be back.

Partner

10/10

Exceptional

01 Jun 2026

David

Convenient location, clean room (asked for room to be tidied up on second evening as we left for dinner as was done right away) and a charming staff at the front desk and valet station.

We stayed in main complex and daughter and son-in-law stayed on the hillside in a lovely room.
If you have plans to go to Sausalito make plans to stay here. Casa Madrona Hotel & Spa.
For sure…and the attached restaurant, Poggio Trattoria, was outstanding,..for a meal, cocktails in the afternoon and coffee early in the morning. (Try the panini breakfast sandwich!)
The bay is right across the street…a great stroll.

Family

10/10

Exceptional

30 May 2026

Kelly

Loved our stay at the lower cottages with a great view to the marina and very few stairs to get up to our own little private oasis.

10/10

Exceptional

30 May 2026

Eva

I had an incredible view of the water over to Tiburon and the skyline of San Francisco but I don’t think many rooms have both of those views.

Self

8/10

Excellent

27 May 2026

Carlos

Falta un lugar donde comprar un café o un té. El restaurante está bien a secas. Puede mejorar el servicio es muy bueno. La pasta no era fresca.

Partner

10/10

Exceptional

26 May 2026

Tanya

It was our anniversary and they upgraded us to a balcony view room and a bottle of wine in the room. The staff were amazing. We will definitely stay here next time.

Partner

10/10

Exceptional

21 May 2026

Curtis

Great hotel, and staff! The location is centrally located, and walking distance from everything. There is a restaurant right next door- Poggio - which will not let you down, and you can charge your food to the room. The grounds are well maintained and rooms are kept clean. Negatives? Parking is across the street and there is no room service. Yes, the hotel is located on a main street, but honestly, not a busy street

Pet

10/10

Exceptional

18 May 2026

Chloe

Great spacious room, clean and well presented. Reception staff and bellboy were so polite and friendly. Very accommodating. Parking was close. Great location.

10/10

Exceptional

16 May 2026

Charlene

Parking was great!!

10/10

Exceptional

10 May 2026

Steve

Great location and views. The front desk was friendly and helpful but didn't give me a rundown on the property when I arrived, so I had no idea how to find the spa or fitness center.

Partner

4/10

Poor

09 May 2026

Natalie

Room was dingy and loud. Badly in need of an update, new furniture and floors. Especially in need of new windows and doors with soundproofing.

Self

8/10

Excellent

07 May 2026

Kfir

Our stay was extremely frustrating from the moment we arrived. There were far too many stairs and level changes to navigate in order to reach the room, and very little assistance was offered to my wife and me. We were told to “take the elevator, and it’s only a few steps to your room,” but that was completely inaccurate. In reality, we had to navigate what felt like five different flights of stairs — going down and back up multiple staircases — all while carrying two large suitcases.

To make matters worse, the room keys did not work on three separate occasions, forcing us to repeatedly make the long trip back down to the lobby to have them reprogrammed. The entire experience was exhausting, inconvenient, and far below expectations.

Partner

10/10

Exceptional

07 May 2026

Keith

Hotel elevator was out so had to walk up and down flights of stairs to room-not cool. No room service. Everything in town closes as at. Only gave me water in my room 1 day out of 3. Bathroom was dirty someone else’s contacts were on the floor. I have stayed at this hotel for 10 years and this trip was really disappointing. Considering the price there are much better places to stay that offer their guests way more amenities and convenience. The ambivalence of the staff this trip made me write a negative review.

Offer breakfast, partner with someone local. Take a page from your competition it’s not hard.

Business

10/10

Exceptional

07 May 2026

Mary

Wuality hotel in central location. Very happy with stay.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Susan

This property is in the center of Sausalito. It’s beautiful and th rooms are outstanding. Restaurants are all around you. Wine tastings, excellent food, gorgeous shops of high quality artistic goods. We loved this hotel.

Partner

6/10

Pleasant

04 May 2026

Maegan

Great location, friendly staff, but the elevator was down multiple times throughout our stay and the hotel is difficult to navigate otherwise. Fitness center is extremely small also.

Friends_and_family Family

6/10

Pleasant

03 May 2026

peter

Excellent location, great views, but a bit outdated and noisy. The noise is not from the street but the hotel amenities.

Family

10/10

Exceptional

03 May 2026

Tina

Excellent location and services. The room is clean and with nice ocean views

Partner

6/10

Pleasant

24 Apr 2026

Michelle

Bed comfy, bathtub amazing, staff friendly, the area itself was fun to wander around with the family. Room was very small, sent a message through Hotels.com before arrival that no one responded to, called hotel and nobody answered. Was disspointed for the price how tiny it was. View was ok, but not worth the price. Hotel room very noisy during early mornings from the street traffic. GPS took me to the back of property down a extremely steep windy road to a parking lot and had no idea how to get to lobby.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

christina

Very clean, parking is across the street which is a minor inconvenience, but rooms were excellent!

Self

10/10

Exceptional

21 Apr 2026

SUSAN

Excellent and friendly staff.

10/10

Exceptional

21 Apr 2026

Jacquelynn

Nice location. Friendly staff

10/10

Exceptional

20 Apr 2026

Sandra

Parking was secure. Staff were fantastic.
Our room was clean, comfortable and lovely with a great view of the Bay.

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Dymytrii

Great staff vip treatment

10/10

Exceptional

13 Apr 2026

Tiffany

Great property. FYI no restaurant on property but next door. The staff was amazing.

10/10

Exceptional

09 Apr 2026

Gayle

We stayed in the suite which had its own balcony. Amazing views of the Bay. And it is in the heart of Sausalito walking distance to all shops and restaurants. Public transportation is available right away.

Family_with_children

10/10

Exceptional

29 Mar 2026

Sandra

Beautiful place with a great view of Sausalito. We stayed in a cottage and it was perfect! Convenient location near great restaurants and shops and the ferry to SF and other Bay Area locations. Highly recommend. We will be back!

10/10

Exceptional

28 Mar 2026

Maya

Absolutely loved our stay at this Hotel will be definitely back

Partner

10/10

Exceptional

26 Mar 2026

Juliet

The staff were great.

10/10

Exceptional

23 Mar 2026

Minati

See previous detailed note

Friends

10/10

Exceptional

22 Mar 2026

Angela

Lovely hotel, great view , love the location

Friends

6/10

Pleasant

21 Mar 2026

Imai

I was expecting to use spa but couldn’t
- at arrival I went upstairs in person and
apparently the ONLY spa worker was busy
and no one was there to take an appointment.
I asked a hotel worker to hunt someone down for help and later was told they were all busy. I left a phone message which was not returned for an appointment. THEN FINALLY a WORKER PHONED MY HOTEL ROOM - SHE SPENT 8 MINUTES YELLING AT ME THAT I WAS NOT UNDERSTANDABLE. Ok I am Japanese - so my Husband from Chicago got on the phone and SHE told HIM HE WAS NOT COMMUNICATING Correctly. This is a Racist, Mean, Lazy, nasty SPA! I will never return to CASA MADRONA

10/10

Exceptional

18 Mar 2026

Bob

My wife and I enjoyed our visit so much that we extended it. The restaurant, Poggio, is the best we've found in Sausalito, our two-level room was exceptionally comfortable, the front desk (Jim) went out of their way to assist with our extended stay, and the location couldn't be better. Simply walking across the street to the ferry terminal gave us 30-minute access to San Francisco and cable cars--as well as a beautiful trip across the bay. We will certainly stay there again anytime we're in the Bay Area.

Partner

10/10

Exceptional

17 Mar 2026

Amardeep

beautiful facility. great to be able to have a hotel that can accomodate our four legged family member

Pet

10/10

Exceptional

16 Mar 2026

Hyungsuk

This place is more than a hotel. It’s a resort; an experience. Our stay was just perfect. We will be back.

Partner

10/10

Exceptional

08 Mar 2026

Zachary

great room, excellent staff.

10/10

Exceptional

07 Mar 2026

cheryl

All marble bathroom, balcony, great view, free electric bike, classy joint! I did enjoy the steam room but no time for a massage. Too bad no room service

Partner

10/10

Exceptional

06 Mar 2026

Michelle

Generally very clean but there was a “swarm” of dead ants in the shower on the ledge and floor.

Business

10/10

Exceptional

02 Mar 2026

Elsa

Gorgeous room with a balcony overlooking the water. I wish I knew about the spa amenities before arriving - they sounded lovely, and they offer free Pilates, yoga, and sound baths. Perfect location to walk throughout the whole town.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Elizabeth

Kind and professional

10/10

Exceptional

02 Mar 2026

Marisa

The guest experience was great from the moment we arrived.

10/10

Exceptional

02 Mar 2026

ramaswamy

Great hosts made the stay pleasant

Partner

10/10

Exceptional

01 Mar 2026

Alison

Beautiful views of harbor, spacious room, central location

Self

10/10

Exceptional

27 Feb 2026

Faye

The staff was very helpful. My room was spotless. The view was tremendous. Privacy was great. I only wished the spa services were available since that was the main reason for choosing the hotel. Also, I had read somewhere that room service would be available, but it was not. Overall, I enjoyed my stay.

Self

10/10

Exceptional

26 Feb 2026

Gail

Staff was friendly
Room was clean and view spectacular

10/10

Exceptional

23 Feb 2026

Justin

Great stay, clean.

10/10