Name: La Luna Inn
Address: 2599 Lombard Street, San Francisco, 94123, US

10/10

Exceptional

19 Jul 2026

Kristen

We traveled with a group of friends-we all had a mixture of experiences staying here. Ours was amazing!! Thank you!!!

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Brandon

Fantastic stay in a great area. Staff was top notch! Highly recommended!

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Malcolm

Tyler and the team were great - lovely small venue on Bus routes and cheap public transport ( under 16 free)

10/10

Exceptional

17 Jul 2026

Janine

Room is spacious and excellent for the price.

Partner

8/10

Excellent

17 Jul 2026

Xiaojing

第二次来旧金山都是住这里😊环境很好

Family_with_children

8/10

Excellent

16 Jul 2026

Lisa

Our room #319 is very clean, quiet, newly renovated with simple furniture, nice firm beds, coffee maker and frige are provided.
Big screen TV, a little complicated to use but front desk Bobby saved the day.
The bathroom is clean but needs additional shelf space and upgrade the exhaust fan/ light switch. (Suggestions given to the manager at check out).
Overall great experience at La Luna Inn, perfect location to explore the Presidio, many restaurants nearby, clean and well maintained inn, staff are professional and helpful, especially front desk Bobby.

Partner

10/10

Exceptional

15 Jul 2026

ELIZABETH

La Luna is a gem. Great location & even though it's an old building they strive to keep it clean & updated. Price point is great for the value.

Self

8/10

Excellent

15 Jul 2026

Brian

Extremely nice and helpful staff. Very accommodating. Laundry service came in handy.

Feedback to improve:

TV. - Connection went in and out often. Bathrooms were clean, but some areas needed a little more cleaning, I.e. rust stains on the flooring. Beds were big but stiff. They made a lot of noise when you moved on them too. Pillows were too soft and gave no support. They didn't have any extra pillows.

Overall it was a good experience and I would book with them again.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Olivier

As advertised. Clean and well located.

4/10

Poor

13 Jul 2026

John

Really misleading compared to the pictures. Felt like a very basic motel. Very loud noises throughout all hallways throughout the night. Thin walls, terrible lighting in rooms. No irons in rooms. Booked 6 rooms for a wedding… Would not recommend this place.

Family_with_children

4/10

Poor

12 Jul 2026

Kathy

Very bare bones property. No amenities. No food. No snacks. Front desk barely speaks English. Loud hallways. Would not recommend.

Partner

4/10

Poor

11 Jul 2026

Alejandra

The location is great. That’s it.

Partner

2/10

Poor

10 Jul 2026

Tina

Not as expected at all :-(

Family_with_children

4/10

Poor

10 Jul 2026

william

HUGE hole with a tarp on the side of a building. Did a car crash into the building? No amenities, AWFUL beds. 1/5

Family_with_children

10/10

Exceptional

10 Jul 2026

Manuel

Staff is always friendly

4/10

Poor

09 Jul 2026

Bernt C

Dated location and noise

Self

10/10

Exceptional

07 Jul 2026

Maribel

Easy check in & Jay the staff member was a big help throughout my stay!

Family_with_children

8/10

Excellent

06 Jul 2026

Shiliang

location is great, room is clean, and the staffs are helpful.

Friends_and_family Family

4/10

Poor

05 Jul 2026

ivan

There were leftover dirty clothes in the drawers, the beds were uncomfortable and the pillows were flat. The employees were kind and helpful.

Family_with_children

8/10

Excellent

30 Jun 2026

Jennifer

The hotel offered excellent value for the neighborhood. The location was convenient, the staff was friendly, and the property was clean throughout our stay. While the hotel is well-maintained, there are a few upgrades that could justify a higher nightly rate.

From a hospitality and design perspective, I would recommend modernizing the lighting with warmer, layered ambient lighting (particularly in the guest rooms and bathrooms), replacing the mattresses and pillows with higher-quality options, and refreshing the bathrooms—especially the shower inserts and vanity countertops. These relatively straightforward improvements would create a more elevated guest experience and, in my opinion, allow the property to command a higher price point while remaining competitive in the neighborhood. Even at a very modest price increase these renovations could likely pay for themselves in 18-24 months. However, as is, the location is outstanding and the property suited our needs for our trip.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Pamela

The room was clean and the location was close to restaurants.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Christos

The payment policy was a little confusing but everything else was pretty good

Friends

10/10

Exceptional

21 Jun 2026

Mondo

Very helpful and nice staff.

10/10

Exceptional

18 Jun 2026

Selam

Nothing extravagant, stayed because it was close to an event I was attending. Super convenient because there is parking! The staff were friendly. The room was simple, but clean.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Steve

Great location when visiting that side of beautiful S.F. !! Marina district is awesome greens,palace of fine arts , presidio, Golden Gate Bridge and more wharf not to far !! And there is a little JOE’S right around the corner !! Always good !! Other shops and food and bars !!

Family

2/10

Poor

17 Jun 2026

Salim

Not good at all

6/10

Pleasant

16 Jun 2026

Daniele

The room had no remote to the A/C, the Television was not working. And the view was terrible. The Television had to be reprogrammed.

Family_with_children

8/10

Excellent

15 Jun 2026

Carrie

This is a great affordable Inn within walking distance to great shopping and restaurants and only 20 minutes to SFSU!

Family

6/10

Pleasant

15 Jun 2026

Jennifer

The room I stayed in felt claustrophobic and dingy. Would not stay there again.

Partner

10/10

Exceptional

14 Jun 2026

Jean

Great value and location. Room was clean (no yucky carpeting), staff friendly and helpful, and easy parking.

Family

6/10

Pleasant

11 Jun 2026

Patricia

The hotel staff were friendly and helpful, rooms were clean and spacious. Located on the main road it had excellent access to the Presidio and public transport to Downtown and the water front. There was a large selection of eating places within easy walking distance on Chestnut. Unfortunately, the hotel’s proximity to the main road meant a constant loud traffic noise which extended through the night. Sleep was very interrupted despite purchasing ear plugs.
Our room was next to the elevator- noisy
No carpets deadened the sounds coming through the floor from the rooms above or the rooms next door -noisy. The bedroom balcony was automatically lit at night which shone through the inadequate curtains and the access door did not prevent any traffic noise.
Altogether a disappointing stay which was a shame as the staff, location and parking were excellent.

Partner

10/10

Exceptional

11 Jun 2026

Ramiro

Muy atentos todos, en especial Antoine que estaba atendiendo en lobby. Muy bien servicio

Self

10/10

Exceptional

07 Jun 2026

Nathan

Clean room convenient close to amenities

10/10

Exceptional

03 Jun 2026

Norben

Clean, quiet, outstanding staff were very helpful and attentive. Great location, food and groceries were a few minutes away.

Self

10/10

Exceptional

31 May 2026

Leonardo

Clean room and friendly staff, checking in was easy as well as checking out. Great safe location.

Self

8/10

Excellent

31 May 2026

Raymond

I enjoyed it but I wished it had an iron and microwave.

Family_with_children

8/10

Excellent

29 May 2026

KATHLEEN

Great location. View of the bridge at the third floor

Friends_and_family Family

10/10

Exceptional

24 May 2026

Ellen

Great central location in Cow Hollow. Clean. Comfortable bed. Parking on site. Walkable neighborhood with great restaurants nearby. Will stay here again.

Partner

10/10

Exceptional

22 May 2026

Pagnapech

2-star hotel with a clean room, nice and kind staff member, and available to purchase parking.

Family

10/10

Exceptional

17 May 2026

Catherine

Great stay. Close to deli’s and coffee shops. Almost next door to the Presidio with wonderful views and walking paths.

10/10

Exceptional

16 May 2026

Daniel

Great accommodations, great local, I would recommend

Partner

4/10

Poor

12 May 2026

Johanna

The photos of this place look completely different. I paid for a king standard thats suppose to be bigger but the staff gave me a smaller room. He claimed that there was some conference going on and thats why he couldn't give me the bigger room that i purchased. Also THERE IS NO FREE PARKING. Kinda felt like a prison. There were also ants. I dont think i will be coming back.

Family_with_children

6/10

Pleasant

11 May 2026

JOHN

Location was excellent for us, but we were charged for parking, which did Not use to be the case. Their was not a phone in the room for assistance from the front desk....and the television was very complicated to operate.

Partner

8/10

Excellent

11 May 2026

Eleanor

Very convenient location if going to UCSF, hospital and checking out some tourist spots. If you're not used to city driving making a left turn to the property can cause a congestion or people honking at you. Other than that, it was convenient, perfect place to \"crash\" but not ideal for a romantic getaway. My AC/Heater & Fridge made a lot of noise.

Family

8/10

Excellent

10 May 2026

Linda

Nice place, clean, good air conditioning. Excellent hot water and towels. Staff helpful. Good safe parking.
Tiny dark stall shower. Could use a lighter curtain behind the heavy window curtains to let more light into the room and still maintain privacy.
I was surprised by the $150 cleaning deposit at check-in (which the parking fee is deducted from). I hope the remainder is refunded to my card as promised.

Self

4/10

Poor

08 May 2026

Alain

Staff was great. Location was great.
But, I could hear other guests walking around late at night (woke me up). The room needed a deep clean and they should start by cleaning the walls in the shower (those were beyond description gross.)

10/10

Exceptional

07 May 2026

Francisco

Staff was very helpful.

Self

10/10

Exceptional

30 Apr 2026

Eduardo

Thank you. Will come again

8/10

Excellent

30 Apr 2026

Charles

.

Friends

8/10

Excellent

29 Apr 2026

Julie

Excellent stay for our family! Safe, walkable neighborhood with great restaurants, close to the marina and Golden Gate. Parking was easy, rooms were spacious and clean, and the staff was very friendly.

Family_with_children

6/10

Pleasant

27 Apr 2026

Yuritzi

Small parking

Family_with_children

10/10

Exceptional

27 Apr 2026

Monica

Nice clean and friendly

Self

10/10

Exceptional

18 Apr 2026

Jim

Yes

Business

10/10

Exceptional

16 Apr 2026

Chai

Nice and clean staff are nice

Partner

6/10

Pleasant

13 Apr 2026

Shereen

Place is cute in a great location. Walls are thin though as older building. So you will hear everything from every room.
Staff very kind and helpful. Rooms big and clean. But older. More retro

Family_with_children

10/10

Exceptional

12 Apr 2026

Fabien

Excellent hotel and very good location , close to the quiet presidio park and marina .
Favorite spot since years.

Family

8/10

Excellent

11 Apr 2026

Chantal

Good location for the price

10/10

Exceptional

10 Apr 2026

Ryan

Friendly staff and close to everything..buy souvenirs on tourist spot coz you wont find any at the residential area :)

Partner

8/10

Excellent

09 Apr 2026

KIM

Plenty of hot water and great shower head and they provide soap, shampoo and conditioner. Ample off street parking in front of room for $12.50 per night. Beware, big vehs might have a challenge. Updated place, no frills with typical, noisy in wall heater (ear plugs fixed that!). And (as with any big city) street noise. Building is on Lomard with view of golden gate bridge from street! Walkable to some food, gg bridge and palace of fine arts. Provide Keurig inroom coffee with costco kcups. Checkin and out with staff was unexciting. Good enough for $136.

8/10

Excellent

06 Apr 2026

Thomas

In the grand scheme, this is a 3 star hotel at most. However, for our needs, it is 4 star +. It is located near our kids' apartments and has free parking. Very clean room and friendly front desk. It is noisy on a busy street, but fine overnight.

Partner

10/10

Exceptional

05 Apr 2026

Luz

Very good.

Family_with_children

6/10

Pleasant

02 Apr 2026

Maria

Parking was easy and secure. It’s a safe area. Bed was sooo firm I thought I was sleeping on a piece of wood. Property was clean but on a budget.

8/10

Excellent

31 Mar 2026

Darlene

Parking was easy and no ac was necessary. Traffic on street was loud but died down the later it got. Early morning traffic was loud too

Family_with_children

8/10

Excellent

31 Mar 2026

Nhi

Appreciated the parking, great location for families, clean property, and water in lobby. Our room was run down, but clean. The night staff was not helpful at all. We asked for some accommodations due to daughter's allergies when we checked in, but staff was dismissive and lied about not having any other rooms available. We saw a ton of vacant rooms. The morning staff was very kind. Overall nice property, but disappointed with the staff that checked us in.

8/10

Excellent

30 Mar 2026

Mitchel

Yes

10/10

Exceptional

27 Mar 2026

fabian

I stayed here for about five nights. My room was big and spacious and clean. It does seem a little old but it was right off Lombard Street near a lot of places to eat. This place is definitely good for a quick stay.

Partner

8/10

Excellent

26 Mar 2026

Manjit

Parking was easy.

10/10

Exceptional

25 Mar 2026

Karen

Very attentive and helpful when I left some belongings behind.

Friends

6/10

Pleasant

21 Mar 2026

Gilberto

I loved the fact that this Hotel has free Parking. In San Francisco that is a big plus. I did not like the fact that I was given a room right next to Lombard Street. I should have taken ear plugs but I did not. I could only fall to sleep when the traffic subsided. Love the Location. Close to dining and the Marina

Partner

4/10

Poor

19 Mar 2026

kirby

pros: comfy bed, strong shower, location, parking

cons: very weathered and worn, excessive traffic noise, urine smell outside room and around building, small room

summary: i usually get good rooms through hotels.com. not this time. photos (and reviews) seemed deceptively nicer looking. would not stay there again. may also consider using another booking site

Partner

10/10

Exceptional

19 Mar 2026

Jaqueline

Great location with parking onsite. Clean rooms and friendly staff. Coffee machine at the lobby, cold and hot water dispenser. Walking distance to many restaurants and bars. Safe and cute neighborhood. Really close to the Palace of fine Arts (a beautiful place to visit). We enjoy our stay, and definitely recommend it.

Friends

10/10

Exceptional

16 Mar 2026

Ivan

Yes

10/10

Exceptional

15 Mar 2026

Nicole

Clean room and safe area! Would definitely book this hotel again!

Family

2/10

Poor

15 Mar 2026

Nadia

Our room had black mold on the ceiling. This was very disgusting and I feel unhealthy having stayed there with my family. Our belongings were damp in the morning when we woke up. The heater is incredibly loud, the shower felt dirty and industrial. The windows don’t open, and there were random pills on the floor by the bed. I would not recommend this place to anyone, and I wish I could get a refund.

Family_with_children

4/10

Poor

15 Mar 2026

Breanna

First off - there are two different buildings to this property, the main multi-story that is more renovated and then there is the side building, which resembles a rundown old motel. We were put in a room in the back corner (of the \"motel\" side) that had an overwhelming mold smell, two rat traps right outside our door, and the \"maintenance\" room door a foot from our room. After 5 min in the room I got a horrible migraine from the smell. Lucky we were able to switch rooms to the main building, migraine in tow. This room was a bit better, a smell, but not as overwhelming. The curtains don't close all the way, and the bed/pillows are awful. The bathrooms of both rooms resemble a gas station restroom. Ok, onto the benefits - accommodating front desk employee and free parking. If your are in need of parking for your stay, this is an option - only problem is that it is open to the street, and anyone can walk up to guest's cars at any time.

Partner

10/10

Exceptional

10 Mar 2026

Karissa

Friendly front desk staff!

10/10

Exceptional

10 Mar 2026

Angel

Good

10/10

Exceptional

27 Feb 2026

Christine

Clean basic room and great customer service. Ask for a room on the back side if you want a quiet sleep experience. Easy to find, parking lot, and walking distance to a lot of cool places to eat and shop in the Marina district.

Friends_and_family Friends

10/10

Exceptional

26 Feb 2026

Deborah

Nice firm bed, spacious room, close to many nice restaurants and the palace of fine arts

10/10

Exceptional

23 Feb 2026

Rochelle

The room was very clean. The beds were very comfortable. The location was peaceful.
The staff was extremely friendly and very helpful.
We appreciated his helpfulness.
Thank you

Family

4/10

Poor

19 Feb 2026

Cindy

The room smelled disgusting
No food or bar at the facility
There was water on the floor of the bathroom
Staff could have cared less about my concerns

Self

10/10

Exceptional

16 Feb 2026

Nancy

Clean room

Family

8/10

Excellent

11 Feb 2026

Mathieu

Propreté

Leisure Friends

10/10

Exceptional

08 Feb 2026

melody

Antwoine was great with us!

8/10

Excellent

05 Feb 2026

Dion

Room was great, hotel is convenient. There is a little bit of street noise from Van Ness which is to be expected. Parking was plentiful which in SF is a huge bonus.

10/10

Exceptional

01 Feb 2026

Darlene

Wonderful stay . Great location , friendly staff . Great for a one night stay .

10/10

Exceptional

28 Jan 2026

Michael

Single pane windows looked like painted over issues.

Self

10/10

Exceptional

24 Jan 2026

Efren

Yes.

Partner

10/10

Exceptional

23 Jan 2026

Ricardo

Everything was great

8/10

Excellent

21 Jan 2026

Sunny

The room was clean, cozy and fairly quiet. Having the parking was a plus however I’d say the spaces are comically small. If you have a large vehicle like a midsize SUV or larger it will be a very tight squeeze. Still I’d happily return and stay again.

Leisure Family

10/10

Exceptional

16 Jan 2026

Edward

Nice

10/10

Exceptional

14 Jan 2026

Rosa

The parking was easy, very important in sfo, place quiet and clean, friendly staff.

Leisure Family

6/10

Pleasant

11 Jan 2026

Rowan

My room unfortunately had a significant ant problem, light flickered on and off, and the sheets did not quite fit the bed. On the flip side the water pressure was great and heat/cooling system worked well.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Ngan

Good

8/10

Excellent

31 Dec 2025

Umayr

Parking was easy

10/10

Exceptional

28 Dec 2025

Patricia

Very clean room, had everything we needed. The free parking is a huge plus as the area is very popular and finding a parking space is tough. Would definitely stay again.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

mohamed

Well located, Safe, Clean !!

10/10

Exceptional

19 Dec 2025

Edwin

Staff was nice and helpful. Room is very clean.

Leisure Family

10/10

Exceptional

17 Dec 2025

beatriz

PARKING WAS SAFE. WE WERE ABLE TO PARK OUR CAR BEFORE WE CHECK IN TO THE HOTEL TO GO ON THE ALCATRAZ TOUR

Leisure Family

8/10

Excellent

13 Dec 2025

Regence

Clean room. Great location. Helpful courteous staff.
There was a misunderstanding about breakfast included that stated online. Great place for the area and price.

Leisure Self