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Chapter San Francisco

San Francisco Area - CA · United States

Franklin Street, 1533View location

9.2/10Excellent481 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Amenities8.6/108.6
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Chapter San Francisco

Welcome to Chapter San Francisco - the only pod-style hostel in the heart of the city! Discover the perfect blend of comfort and simplicity in our pods at Chapter San Francisco.

Whether you’re traveling solo or with friends, our pods provide a welcoming atmosphere where you can relax, recharge, and connect with fellow travelers. Choose from a variety of pod options to suit your needs, from a Solo 2-pod bunk mixed dormitory to a Private Room or a female only floor.

Our pods are complete with free linens, towels, a personal locker, free WiFi With access to a shared bathroom and shower, you’ll have all the essentials you need for a rejuvenating stay.

A Prime location in Pacific Heights, we offer easy access to Cable Car lines, Alcatraz, Pier 39, Golden Gate Bridge, Union Square or explore the shops and eateries on Fillmore Street. Discover the best of San Francisco right at our doorstep!

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With a stay at Chapter San Francisco - Hostel, you'll be centrally located in San Francisco, within a 5-minute drive of Moscone Convention Center and San Francisco Bay. This hostel is 2.5 mi (4 km) from Golden Gate Park and 2.5 mi (4.1 km) from Oracle Park.

Make yourself at home in one of the 40 guestrooms featuring microwaves and LED televisions. Prepare your meals in the shared/communal kitchen. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have showers and hair dryers.

Featured amenities include complimentary wired internet access, express check-in, and express check-out.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 4:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Noise-free rooms not guaranteed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 17 years old and younger are not permitted at this property.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 9:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. \nGuests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Guests are recommended to download the property's WhatsApp mobile app before check-in. Quiet hours are enforced at the property from 10:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40.24 km) of the property will not be allowed to check in
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • Property Registration Number 812979298
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: USD 40 per day (1100 ft away; open 6:00 AM to midnight)
    • Early check-in fee: USD 10 (subject to availability)
    • Late check-out fee: USD 20 (subject to availability)
    • Laundry fee: USD 10
    • Towels fee: USD 2 (or guests may bring their own)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    Afrikaans

    English

    Spanish

Nearby attractions

Van Ness Avenue 0.2 km / 0.1 mi
The Regency Ballroom 0.3 km / 0.2 mi
CPMC Van Ness Campus 0.4 km / 0.3 mi
Great American Music Hall 0.8 km / 0.5 mi
California Pacific Medical Center: Pacific Campus 0.9 km / 0.5 mi
SF Masonic Auditorium 1.1 km / 0.7 mi
Grace Cathedral 1.2 km / 0.7 mi
San Francisco City Hall 1.2 km / 0.8 mi
The Fillmore 1.3 km / 0.8 mi
Union Street 1.4 km / 0.8 mi
Louise Davies Symphony Hall 1.4 km / 0.9 mi
Civic Center Plaza 1.4 km / 0.9 mi
UCSF Medical Center at Mount Zion 1.4 km / 0.9 mi
Asian Art Museum of San Francisco 1.5 km / 0.9 mi
450 Sutter Building 1.5 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1908
  • Year of most recent renovation: 2022
  • Total number of rooms: 30
  • Number of floors (main building): 4
  • hostel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Key Collection
Show 23 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Supermarket
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Restaurant
  • Non-smoking area
  • Only Adults
  • LGTBIQ friendly
  • Deposit on arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Self check-in
  • Online check-in
  • Cash Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Bed in dormitory BUNK BEDBed in dormitory • BUNK BEDBED.BK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    Bed in dormitory BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin WITH DOUBLE BEDCabin • WITH DOUBLE BEDCAB.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    Cabin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH SHARED BATHROOMQUADRUPLE • WITH SHARED BATHROOMQUA.FH

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    QUADRUPLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE THREE BEDROOMTWIN • DELUXE THREE BEDROOMTWN.B3-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE THREE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    TWIN DELUXE THREE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE THREE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.B3-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin PREMIUMCabin • PREMIUMCAB.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    Cabin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin DELUXE ONE BEDCabin • DELUXE ONE BEDCAB.1B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    Cabin DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH SHARED BATHROOMDOUBLE • WITH SHARED BATHROOMDBL.FH

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    DOUBLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH SHARED BATHROOMTRIPLE • WITH SHARED BATHROOMTPL.FH

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    TRIPLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOMBed in dormitory • FEMALE ROOMBED.FA

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    Bed in dormitory FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin DELUXECabin • DELUXECAB.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    Cabin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory MALE ROOMBed in dormitory • MALE ROOMBED.MQ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    MALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Chapter San Francisco

    Bed in dormitory MALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    MALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.MQ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Chapter San Francisco

9.2
Excellent
481 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
20 Jul 2026
Moe
The water pressure in the shower is so weak I don't feel like I'm getting clean.
Self
10/10
Exceptional
18 Jul 2026
David
Very recommended !!! 5 stars ⭐️⭐️⭐️⭐️⭐️

Good location near public transportation, restaurants, shops , etc .

VERY Friendly staff , they really make you feel welcomed and at home . These guys definitely care about guests.

Hostel is really clean and well organized.

Thank you so much Guys .❤️
Self
10/10
Exceptional
04 Jul 2026
Kevin
Clean, well maintained, great staff, everything good.
Self
10/10
Exceptional
23 Jun 2026
Nadeep
Quiet and clean
Self
10/10
Exceptional
15 Jun 2026
Marc
Excellent accommodations! This hostel is truly a 'little habitat of humanity' with a very nice common area. Everything is well-organized for guest comfort at Chapter, and I especially enjoyed spending time in the community room; which has a well equipped kitchen. The entire place is clean and accommodating. The shared bathrooms are always spotless, and the shower rooms are modern and clean with plenty of hot water!
Self
10/10
Exceptional
11 Jun 2026
Shannon
Everyone was so nice at the hostel and knowledgeable about the City and Really were helping out a lot when I needed any questions answered. I would definitely tell my friends and family to stay here. Thanks a lot lot chapter.
10/10
Exceptional
10 Jun 2026
Luciana
I loved my stay at the Chapter. It was clean, organized, not crowded, quiet. I would stay again. The room was so cozy, the bed was comfortable, the kitchen was clean and organized. I also loved the location. Very safe area, close to public transportation. Price was great.
Friends
10/10
Exceptional
08 Jun 2026
Yeseul
good
Self
10/10
Exceptional
01 Jun 2026
Xavier
This place is what I call a hostel :)
Self
10/10
Exceptional
01 Jun 2026
Alexa
Thank you for a great stay!!! I really loved all of the employees as well as guests. Such a great location to be able to get anywhere in the city. This is very centrally located!!
Self
10/10
Exceptional
28 May 2026
David
Very recommended !!!

Good location near public transportation

Friendly staff

Hostel is really clean and well organized.

Thank you so much Guys .
Self
10/10
Exceptional
27 May 2026
Brad
Excellent overall. Great maid svc.
Self
10/10
Exceptional
26 May 2026
Nico
It was good
Self
8/10
Excellent
26 May 2026
Carlos
Por el precio y las condiciones, una de las mejores opciones en San Francisco
10/10
Exceptional
10 May 2026
Regina
Very clean
6/10
Pleasant
09 May 2026
Jiwon
Its alright, it's well compartmentalized but there's no kitchen and everything is digital so for someone who doesn't want to install apps, you won't see everything about this place.
I liked that they keep your bags until 10pm even after 10pm.
I think my soap pick up mice dung, though. I might be wrong, but it looked like it so I had to throw it away.
Self
10/10
Exceptional
07 May 2026
Aidan
This hostel isn’t as homey as some I’ve stayed at. They have a lounge with a couple of little private work pods and bare bones kitchen. You can store and microwave food, but you can’t cook a meal. The bath facility was good but only one per floor. I slept in one of their “deluxe pods”. It was just a bed inside of a box, enclosed by a curtain over the entry. Not that it felt cramped, but I was kind of expecting a little desk or storage or something. It was in a mixed gender room. They have secure lockers- bring your own lock.
10/10
Exceptional
05 May 2026
David
100 % recommended !!! Very clean and affordable. Thanks a lot guys.
Self
6/10
Pleasant
26 Apr 2026
Jessica
The general areas were not clean, the other travellers left the kitchen and washrooms dirty and male hair in the bathroom drain. The water pressure is not ideal if you’re looking to get a nice shower. There is an odour in the hallways. The redeeming quality is the bed that was cozy.
10/10
Exceptional
23 Apr 2026
Blissana
Overall okay, the main issue was that one of the other members throughout the night would just pass gas and talk in their sleep. Another person just changed right in the open. Place is clean though.
Self
6/10
Pleasant
18 Apr 2026
Alisha
1 night stay and since I arrived late, I like the ability to still be able to access the building. The room was a good size. I wasn’t that pleased about the shower room. I feel like you shouldn’t be able to see under the shower doors (privacy).
Self
8/10
Excellent
11 Apr 2026
Ryan
Nice neighbors.
Self
10/10
Exceptional
29 Mar 2026
Madiha
The staff and even guests was very nice. The rooms and other amenities were also clean. I would reccomend for solo travelers.
10/10
Exceptional
26 Mar 2026
Aajay
Kind friendly staff, really clean and easy to chick into.
2/10
Poor
11 Mar 2026
Amalia
I asked to change the dates of stay days before check in and they didn’t allow it. They’re also extremely difficult to get a hold of. Just a warning.
10/10
Exceptional
26 Feb 2026
Jessica
Clean space, the communication with staff was great when I needed it. Quiet, plenty of storage and room . I felt comfortable in the environment and the bus is close by , good location and close to stores and food places. As a female solo traveller I would stay here again in a heartbeat thank you :)
Self
10/10
Exceptional
20 Feb 2026
Danny
It was perfect cot what we needed which was very basic
10/10
Exceptional
18 Feb 2026
IVY
The room, shared bathrooms, and kitchen are spotless. I’m very impressed. The hallway is a little bit smelly. And room temperatures were lower than I like. Other than that, I will come back again perhaps when it’s not raining and cold.
Self
10/10
Exceptional
10 Feb 2026
Nicholas
Better than expected. Small and cozy. Didn't feel like I was living in an overcrowded space. Very good idea how they parcel out the rooms.
10/10
Exceptional
30 Jan 2026
Psalms
Everything was perfect, quiet, and courteous.
10/10
Exceptional
26 Jan 2026
Mary
Me and my partner were in a pod here. It was both our first time staying in a hostel, which went great. First, it was easy to communicate with my personal phone by text message for codes and inquiries with staff. Second, this hostel may not be in the best of areas in SF, but me and my partner felt safe, as we avoided venturing out too late at night. Otherwise, our stay was comfortable and the communal bathrooms/showers stayed consistently clean thanks to housekeeping staff. Furthermore, our pod seemed quite soundproof, so any roommates in the pod next to us were unbothered and vice versa. Additionally, there was a storage room to put in our rental bikes, which was nice. Overall, it was a clean and very affordable stay for me and my partner. Thank you!
Leisure Partner
10/10
Exceptional
22 Jan 2026
Joseph
Clean room, great staff. Wonderful stay
Business Self
10/10
Exceptional
07 Jan 2026
SiuKi
Clean and well maintained. Sufficient amenities.
Business Self
6/10
Pleasant
26 Dec 2025
Minoru
Check in directions were inadequate.
Leisure Self
10/10
Exceptional
21 Dec 2025
Syed
Wonderful place to stay and relax.
Professional staff and services.
Leisure Self
10/10
Exceptional
14 Dec 2025
Sami
I like staying there , everything is close to me. The hostel is clean and affordable
Self
10/10
Exceptional
14 Dec 2025
Stephanie
Staff is great and convenient location!
Business
6/10
Pleasant
23 Nov 2025
Ca
Clean and easy access. Although I would never do the bunk bed again.
4/10
Poor
14 Nov 2025
Savannah
Pros: close to the bart and lots of food. Kind staff. Cleaner than most hostels. Good wifi.

Cons: Hot. Noisy dorm mates with the squeaky beds and gear cages under the bed that need wd40. No mirror in bathrooms mean people have to get ready in the room and turn on the lights and make noise. Not fun.
Self
2/10
Poor
06 Nov 2025
James L
I was rejected because my san francisco residency! This should have been mentioned and advertised clearly by Chapter and by Hotels.com.
Self
10/10
Exceptional
29 Oct 2025
Sue
Single female - first time in San Francisco
Hostel was perfect. I was in a female only room dorm which slept 4
Room was clean, showers and toilets clean. Kitchen was small but I didn’t actually use for cooking as was out all day. This place was ideal as central to what was needed
Leisure Self
10/10
Exceptional
28 Oct 2025
Morgan
Loved my stay here! Guests were super friendly and respectful, loved the locker space. Bed was comfortable too and I loved the shelf and outlets inside the pod. Kitchen area was awesome as well. A few things I’d fix: on my first morning, the housekeeping man opened the blackout curtain of my pod. A huge hit of bright light and a random person looking at me was not the best wake up call, lol. Another thing was that despite paying $80 extra to move to an “all girls floor”, they never specified that it would be just my room. The shower room is shared with male/female no matter what floor you’re on which can be difficult when you can hear a male enjoying himself in the stall next to you.
Leisure
8/10
Excellent
24 Oct 2025
Grace
Clean and 2 blocks from Whole Foods grocery stor.
Leisure Self
8/10
Excellent
20 Oct 2025
Irwin
While I understand the concerns about homelessness in San Francisco, it's important to differentiate between individuals who are experiencing homelessness due to circumstances like eviction or high rent, and those who may have other issues. Many of us are employed, do not use drugs or alcohol, and simply lack stable housing.

I was grateful that the front desk allowed me to stay for the one night I had already booked, but it's disheartening to know that longer-term options are not available to residents like myself. I believe that establishments should consider opening their doors to San Francisco residents, especially those who are struggling to find a place to stay despite having jobs and being responsible members of the community.
But all in all it’s a good place and I will recommend it to non-local people.
Leisure Self
2/10
Poor
19 Oct 2025
Chad
False advertising
8/10
Excellent
16 Oct 2025
Applejane
My very first time staying at a hostel as a woman and I can’t explain enough how impress I am with it. I usually come to San Francisco for work and don’t need much besides the basic amenities. Which they provided greatly and the staff were amazing. Everything was clean and very much to the instruction. I do have minor complains about my fellow room mates who did not respect the quiet hours. The constant slamming of the doors and the disregard of the late hours, which I would greatly appreciate some sleep. I understand it’s a shared space but I was hoping just a little consideration for other people and too be quieter inside the rooms past 10pm. Overall, I would definitely come back again and maybe upgrade my room. Thank you so much!
Business Self
8/10
Excellent
16 Oct 2025
K'von
Lounge space is pretty small, but clean and efficient. Associate on ring bell was very helpful getting me set in. Bed space was nice and private. My best hostel experience yet.
Business_and_leisure Self
10/10
Exceptional
15 Oct 2025
Jenny
Clean room, washrooms, showers, and lounge! Great location for exploring San Francisco. Street parking is free as long as you look carefully at the signs because cars get towed for not obeying the times allowed for parking.
Leisure Partner
10/10
Exceptional
15 Oct 2025
Catherine
Well located near downtown. Having a semi private room made a big difference.
Leisure Self
10/10
Exceptional
13 Oct 2025
James

Happy traveling

My stay was clean, comfortable, quiet, with nice thick white towels, and a convenient location, with a nice lounge and friendly smiling staff. For me, it was ideal for my solo traveling purposes at a great price point
Business
8/10
Excellent
07 Oct 2025
denise
Different concept ..apartment 3 part buildings with shared rooms, lounge, kitchen, basic prices, rare find on Expedia ..fun
Business Family_with_children
10/10
Exceptional
05 Oct 2025
Steve
Megan was awesome
Friends_and_family Family
8/10
Excellent
26 Sep 2025
Naomi
Mostly clean - there was no lock provided for the locker; i had to buy it. Waste of money and of resources. The ceiling in the shower was cracked and falling apart, shower curtains were pink at the bottom like they hadn't been bleached ever and there was hair in the shower. No recycling facilities or place to leave extra food for people to use.
10/10
Exceptional
24 Sep 2025
Lisa
Very clean and quiet
Leisure Self
10/10
Exceptional
14 Sep 2025
Aichatou
Value for money is unbeatable.
Breakfast nextdoor at Pistachio was delicious!
Business_and_leisure Self
10/10
Exceptional
09 Sep 2025
Bryan
My first hostile. Very clean very nice very well maintained and safe. I like that you need codes for everything.
Leisure Self
10/10
Exceptional
07 Sep 2025
David
Everything was great and perfect , Highly recommended!!! - Easy check - in and check out . - Everything is well organized. - All guests were very respectful. - Room , bed , sheets , locker and bathroom were extremely clean . - Near public transportation. This was amazing !!! Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Leisure Self
10/10
Exceptional
07 Sep 2025
David
Everything was great and perfect , Highly recommended!!! - Easy check - in and check out . - Everything is well organized. - All guests were very respectful. - Room , bed , sheets , locker and bathroom were extremely clean . - Near public transportation. This was amazing !!! Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Leisure Self
10/10
Exceptional
29 Aug 2025
David

Everything was great and perfect , Highly recommended!!!

- Easy check - in and check out .
- Everything is well organized.
- All guests were very respectful.
- Room , bed , sheets , locker and bathroom were extremely clean .
- Near public transportation.

This was amazing !!!

Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Leisure Self
10/10
Exceptional
29 Aug 2025
David

Everything was great and perfect , Highly recommended!!!

- Easy check - in and check out .
- Everything is well organized.
- All guests were very respectful.
- Room , bed , sheets , locker and bathroom were extremely clean .
- Near public transportation.

This was amazing !!!

Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Leisure Self
10/10
Exceptional
29 Aug 2025
Avishek
Loved this hostel
Business_and_leisure Self
8/10
Excellent
26 Aug 2025
Verified traveler

Clean but impersonal stay

Hostel was clean and amenities were comfortable and well maintained. Great and safe location. Guests were respectful and followed house rules.
Hostel is impersonal only using text communication with no face to face contact. Only 4 restrooms for the entire floor with over 20 guests. No sense of community or friendliness within the hostel. Cleaning staff was rude and evicted guests from restrooms and showers while it was being used in order to stick to a cleaning schedule.
Self
10/10
Exceptional
23 Aug 2025
Verified traveler

Great place, highly recommended!

I really love the curtains in my shared room, offering me some privacy. The curtains also to offer a darker and more comfortable sleep environment. People there are also very friendly. It is cool and worth mentioning that there are 2 pods in the common area, allowing me to call and do some personal work without much noise.
Self
10/10
Exceptional
23 Aug 2025
Jeffrey
Love the rooms. Sound boxes are fantastic. Great stay! Thx to the staff. I highly recommend chapter to any traveller!
Leisure Self
6/10
Pleasant
18 Aug 2025
TY
Location was good
Leisure Self
10/10
Exceptional
17 Aug 2025
chris
Bed was very comfortably and clean
Leisure Self
10/10
Exceptional
16 Aug 2025
Michelle

Awesome hostel, clean and great bunk beds

Hostel was awesome. The directions for access were great and easy to follow. Hostel was very clean. The set-up for the bunk beds was great. The bunk beds were blacked out so it provided darkness and privacy for each bed. I would 100% stay here again.
Self
10/10
Exceptional
14 Aug 2025
Earl

Good Value

Everything was as expected.
Friends_and_family Friends
10/10
Exceptional
11 Aug 2025
John
Worry frer
Leisure Self
10/10
Exceptional
11 Aug 2025
David
Everything was great and perfect , Highly recommended!!!

- Easy check - in and check out .
- Everything is well organized
- All guests were very respectful
- Room , bed , sheets , locker and bathroom were extremely clean .
- Near public transportation.

This was amazing !!! Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Business_and_leisure Self
10/10
Exceptional
11 Aug 2025
David
Everything was great and perfect , Highly recommended!!!

- Easy check - in and check out .
- Everything is well organized
- All guests were very respectful
- Room , bed , sheets , locker and bathroom were extremely clean .
- Near public transportation.

This was amazing !!! Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Leisure Self
10/10
Exceptional
11 Aug 2025
Michele
Check in was super easy as I was arriving late
10/10
Exceptional
07 Aug 2025
Jennifer
Had a great stay minus one of the doors going to the bathroom got stuck and I had to get rescued by the staff lol but it was no big deal. Very convenient place to stay and I was able to walk to get food and back. I’m from Seattle and it felt like I was in Seattle still. Staff was very helpful through text and responded back in a timely manner. I slept like a baby, put on my headphones and was gone with the wind.

In the shower area there’s a changing section when you step into your shower, I wish it had like an extra bench so I can put my clean clothes instead I had to hang it over the door. Other than that I would stay here again definitely.
Business_and_leisure Self
4/10
Poor
07 Aug 2025
Chienchien
Bed is comfort, Internet is ok, free tea.
Poor management and maintenance.
Leisure Self
4/10
Poor
07 Aug 2025
Chienchien
Poor maintenance.

I was assigned to a room that I did not book. When I inquired about the change, the staff told me it was likely due to their effort to group guests traveling together, and I was mistakenly moved to another room. Unfortunately, all they could offer was a verbal apology, with no actual resolution.

The room I was given—a 6-mix dorm—was not what I reserved, and had I known I would be placed there, I would not have booked this property at all. By the time I found out, it was already too late to find another place to stay, so I had no choice but to spend uncomfortable nights in a room I didn’t choose.

This wasn’t my first time staying here, but this experience was drastically worse than previous visits. Half of the bathrooms were under maintenance, and the toilets constantly smelled of urine. I’ve stayed at almost every hostel in this area, and it’s really disappointing to see that the management here no longer lives up to its former standard.

Poor management.
It was clear that the staff was overwhelmed—there was only one person handling the “front desk” (well… it’s not even a desk, literally just a small table 😂), trying to manage all bookings and guest issues alone.


6/10
Pleasant
05 Aug 2025
Javier
It was a good place
Business_and_leisure Friends
10/10
Exceptional
04 Aug 2025
Christine
It was a great first experience
10/10
Exceptional
03 Aug 2025
Aniket
It was my first hostel experience and it could not be better!
Leisure Self
6/10
Pleasant
30 Jul 2025
Verified traveler
Small
Self
10/10
Exceptional
28 Jul 2025
Edgardo
I had to go for brunch with family until 2pm, so past the checkout time of 10am, but there was a storage option available until *10pm* the same day for no added fee, which was an incredible help. If that sounds like something you need, then I guess this would be the right place.
Leisure Self
8/10
Excellent
28 Jul 2025
Aaron

4 Stars

Overall nice, simple, clean facility. Shared bathroom/shower and kitchen area was tidy.
I would like more than one towel and bed linen change per week as a standard practice. The comforter provided for the bed was more blanket-like.
Self
10/10
Exceptional
28 Jul 2025
Colleen
I stayed on the private rooms floor, everything is new and super clean. There are 2 private rooms that are next to each other. They have a shared area for seats, storage. The room is just big enough for a bed. No windows, feels a bit like a space age pod. Very quiet, no noise from neighbors or street. It’s really for getting good sleep. Eat and socialize in the lounge or out the door!
Business_and_leisure Self
8/10
Excellent
25 Jul 2025
Edgardo
The check-in process felt confusing and I had an issue with things falling from my bed on top down into the bed below / beneath the bunk bed where housekeeping cleans (including both my earbuds and my DMV learner's permit), but everything else was perfect. The rooms are very clean, the showers come complete with soap/shampoo dispensers, there's a very nice cafe right downstairs (as well as another one basically a block away, a coin laundry one block away, and a gourmet Chinese food place that's right on the same block as the cafe downstairs), and I never had any issues with anything else. I had accidentally made two reservations, and luckily enough I didn't have to swap beds or move everything out to check out and check in again.
Business_and_leisure Self
10/10
Exceptional
24 Jul 2025
David
This was my third time staying at this property and loved it .

Thanks a lot guys !!!
Business_and_leisure
10/10
Exceptional
24 Jul 2025
David
This was my third time staying at this property and loved it .

Thanks a lot guys !!!
Business_and_leisure Self
8/10
Excellent
24 Jul 2025
Pius
It was ok
6/10
Pleasant
23 Jul 2025
Amanda
Check in is weird, common area wars very small and cramped and unkept. Garbages and fridge overflowing.
Friends_and_family Family
8/10
Excellent
16 Jul 2025
Li Pin
Everything is good. But
Self
8/10
Excellent
12 Jul 2025
Kiem duc
no air conditioning- kitchen without stove- free cafe, tea and hot water 24/7 plus- noisy 24 hour from busy traffic in front. Room is not sound block. New toilet and bathroom: nice
Leisure Self
8/10
Excellent
10 Jul 2025
Greg
Good stuff
Leisure Self
10/10
Exceptional
08 Jul 2025
David
First time staying at this property and everything was great and perfect . Highly recommended!!!

- Easy check - in and check out .
- Everything is well organized
- All guests were very respectful
- Room , bed , sheets , locker and bathroom were extremely clean .
- near public transportation.

This was amazing !!!

Thank you so much guys . God bless you . Your amazing and hard work is appreciated!

Leisure Self
10/10
Exceptional
07 Jul 2025
Fatima
Best hostel I’ve been to so far. Clean, private (for a hostel) and budget friendly.
Business Self
2/10
Poor
02 Jul 2025
Imad
The rooms come with boxes inside it look like coffin to sleep in it no air no nothing no privacy at all I left. I didn’t even stay there cause they did advertise it wrong.
Leisure
10/10
Exceptional
01 Jul 2025
DUY KHUONG
Awesome place for the price
Leisure Self
2/10
Poor
01 Jul 2025
JOSE
.
8/10
Excellent
29 Jun 2025
Mmesoma
Loved it, everyone did their own thing and was respectful. Nice place to sleep in
Leisure Self
10/10
Exceptional
28 Jun 2025
Cativa

Very comfy.

It was easy to check-in and out. Each dorm had unique codes. The beds have black wall covers, a light, shelf, and 2 plug-in sockets. You also get a locker. The showers are in one room, but all divided. There is a fridge/freezer and microwave. Food gets crowded. It's clean and functional. In nice area and very close to grocery stores and transport.
Self
10/10
Exceptional
27 Jun 2025
Mehran
Great modern hostle at a very reasonable price and providing all the basics. Good atmosphere and safe. Definitely recommend!
Leisure Self
10/10
Exceptional
25 Jun 2025
GERLE
It’s clean, quiet and safe. Thanks lot
Leisure Self
10/10
Exceptional
19 Jun 2025
Autumn
I won’t be staying anywhere else when I visit SF. This place is wonderful.

Location & surroundings

Chapter San Francisco
Franklin Street, 1533, San Francisco, United States

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Chapter San Francisco

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