Beresford Arms

United States , San Francisco Area - CA
SAN FRANCISCO, 701 Post Street
Show on Google | Website | Map

100 reviews shown

6/10

Pleasant

12 Mar 2026

Joanna

Hotel overall okay we loved the wine and cheese night but the homelessness ruins the hotel for sure and my kids seeing crack being smokes and peeing right outside the building was beyond me but the staff were very attentive and room was outdated gave very much haunted vibes

Family_with_children

10/10

Exceptional

23 Feb 2026

Samuel

Great

Partner

10/10

Exceptional

19 Feb 2026

suzanne

YES

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Carlis

Hotel is in a great location. The hotel is historic with limited availability for restoration. The staff is very friendly. They offer wine and cheese, continental breakfast, around the clock coffee and tea.

6/10

Pleasant

09 Feb 2026

Vidhyarati

The only reason this hotel is still around is because of its staff! They all need raises

The single elevator is so dated... and only allow 2 people at a time and very very slow - I get that its an old building, but it makes me wonder how its still to code. The lights in the elevator are so dim you need a flashlight at all hours to see what you are pushing.

The breakfast was decent - definitely can fill up on the items there and the gentleman manning the stations was very attentive - again.. the only reason this hotel is even operating...

The kitchen is not stocked properly with the right utensils.. I think this is being done on purpose though.

The area is pretty gross as well.. not as bad as being on Geary itself, but you just have to round the corner and it becomes hard to even walk - so much feces everywhere.

The rooms definitely could use some sound proofing.. sirens and people screaming all night

Leisure Family

10/10

Exceptional

09 Feb 2026

Gianna

Clean room, cute vibes, and incredibly friendly staff! I’d absolutely stay again!

Leisure Friends

10/10

Exceptional

06 Feb 2026

Candace

It was perfect! Nice staff, rooms were great and perfect location walking distance to everything!

6/10

Pleasant

03 Feb 2026

Sarah

Corner Suite top floor was okay. Rug needs new padding. Windows needs a good cleaning. Some screens would be nice to keep the bugs out otherwise keep it closed. Some protein like hard boiled eggs would be also be noce
For breakfast. The street going towards Geary has a few homeless people and dog so watch your step! Sketchy at night!

Friends_and_family Family

6/10

Pleasant

02 Feb 2026

Navah C.

Public spaces are plush but my room was plain with old furniture. The bed and pillows were comfortable. The amenities in room are bare bones. The continental breakfast was mostly inedible consisting of bad pastries. The yogurt was OK but full of sugar. The coffee is good. With all that, I do keep in mind I paid very little for the room compared to other hotels, and the location was convenient to many places of interest. The staff are friendly and helpful. I feel I got what I paid for, a three star hotel that lived up to its status.

Business

8/10

Excellent

29 Jan 2026

Nita

Room and bath were very clean. The bed was really comfy. The hotel is charming and the staff were great. It is only a couple of blocks from Union Square and there were great breakfast places within a short walk. They do offer a nice continental breakfast in the hotel. The only thing we missed was a coffee pot in the room. They had coffee in the lobby, but we enjoy having coffee before we get dressed. Overall a great hotel with a lot of character.

Business_and_leisure Partner

2/10

Poor

28 Jan 2026

Anthony Michael

The hotel lacks basic in room amenities. There is no microwave, the ice machine is located only on the first floor, and what is advertised as breakfast does not reasonably qualify as one. There is no individual climate control. The hotel relies on radiators, and staff explained while we were very cold that heat must be turned on for the entire building rather than adjusted per room.

The hotel is significantly overpriced for what is offered. Street noise is constant and extremely loud throughout the night, making it difficult to sleep. Guests should also exercise caution due to the presence of homeless individuals near the front door.

Partner

8/10

Excellent

26 Jan 2026

VANESSA

The room was clean, the staff was friendly. Just alot of outside noise

Partner

10/10

Exceptional

18 Jan 2026

Patricia (Patti)

Great old place~ close to lots of options to eat and shop. Great staff

Leisure Pet

8/10

Excellent

03 Jan 2026

mohit

Tv needed streaming

Leisure Family

8/10

Excellent

02 Jan 2026

Brian

People at check in were great. Room was small but nice.

Partner

8/10

Excellent

02 Jan 2026

Nicole

The room was perfect for our family of 5. The kitchen was great, the beds super comfy and the location was super central.
However the noise at night was really bad. Even with ear plugs the riff raff was a lot. We’d stay here again but would definitely insist on a higher level room away from the street.

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Sukhjit

Room was clean. Staff very courteous and responsive to needs.

2/10

Poor

31 Dec 2025

Adan

We had such a bad time here. The valet takes forever! Our car was not taken in for hours

6/10

Pleasant

30 Dec 2025

Veronica Lynn

This property borders the tenderloin neighborhood which is know for homelessness, drugs & crime. I didn't see this in any of the reviews I read. The valet service is subpar. The hotel contracts with a local garage but at busy times with traffic you may have to wait well over 30 min. We ended up finding a lot near by, negotiating a lower rate for the week & did self park.

Leisure Family

8/10

Excellent

29 Dec 2025

Galadriel

Friendly staff, clean room, lobby was beautiful. Wine service in the evening.

Leisure Family

10/10

Exceptional

28 Dec 2025

Sophia

Clean room Great staff. Great Cheese and wine hour! Had such a great time in hotel never made it out to Santa con. Vintage like hotel. Area outside of hotel not so nice but that’s what to expect of any hotel in union square area. Would recommend and stay here again

Leisure Family

10/10

Exceptional

15 Dec 2025

Lea

This ended up being one of our favorite stays in SF ever. We loved the cozy historic atmosphere of the hotel. The staff customer service was truly exceptional from the front desk to the sweet house keepers. We were amazed by how kind all the staff was. Hotel is greatly located right down from Union square and surrounded by local restaurants to enjoy. Our suite was HUGE with a separate bedroom 2 Queen beds along with a Murphy bed in the living room. The full kitchen was a huge plus with bringing kids. We will definitely stay here again.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Wyndell

I really enjoyed my stay at the Beresford Arms. I liked the ambiance & architecture of the place, the staff was efficient & nice, and all of the items that I expected from my stay was met.

Leisure Friends

8/10

Excellent

13 Dec 2025

Julie

Staff was courteous and helpful. Rooms were adequate and we appreciated the daily housekeeping. The continental breakfast and wine and cheese in the afternoon are a nice treat in a comfortable setting.

Leisure Family

4/10

Poor

12 Dec 2025

Beth

No heat! Had to leave and find another hotel

10/10

Exceptional

11 Dec 2025

Kathleen

Wonderful historic property! Giant rooms, clean, convenient. Lobby is a mini history tour. Staff are friendly and helpful.

Leisure Family

10/10

Exceptional

01 Dec 2025

John

Friendly staff and a good continental breakfast.

8/10

Excellent

29 Nov 2025

Nina-Marie

I gave it a good rating as it is clean and affordable. They offer a wine and cheese reception in the afternoon and a continental breakfast in the am. The lobby is beautiful. Valet parking is reasonable- for SF ($45) with in and out privileges. The rooms are clean (but dated), and the beds and pillows comfy. We had a kitchen unit with stove -frig-micro wave- kerig coffee & kitchen table separated from the room. The TV was a challenge as it came with no directions and then I noticed there was no phone to call the front desk-although phone instructions were on the desk.?? Found a wall phone in the bathroom later- but heard a dial tone dialed 0 to get the front desk and nothing happens. Used my cell to call the front desk only to find out she was the only one there and could not help. She suggested trying a few different channels to get the cable working. Channel 26 was the first one to give us a clear picture, you could not use the up & down arrows to go to another channel, had to enter each channel manually & there was no guide to let you know what channels were available. The rooms have no thermostats, but the temperature tolerable. The windows in the kitchen & the room actually open so we were able to get some fresh air as well. If you have never tried a bidet- this is your chance - bathroom had a nice size jetted tub &shower, double sinks, toilet & a bidet. There is a small market across the street and if you want a good Italian dinner I recommend Fino one block away.

Leisure Family

8/10

Excellent

22 Nov 2025

Adrienne

Our room was clean, however the sheets on the fold out bed looked soiled so we did not use it.

Business_and_leisure Family_with_children

10/10

Exceptional

21 Nov 2025

Ian

Lovely hotel with extremely friendly service in all regards. Can’t wait to stay there again!

10/10

Exceptional

20 Nov 2025

Christopher R.

The staff were the best! Very helpful and kind! Lots of good info about the neighborhood and which streets to walk to be safe!

Business_and_leisure Partner

6/10

Pleasant

16 Nov 2025

Naur

Very old and not in great shape. Shower wouldn't turn off fully, no microwave, fridge didn't work. The Asian lady who works evening reception is not in the right mind any longer: very slow and frail, but also very bad attitude. Checking in took 20 minutes because she did everything so slowly and rechecked everything 3 times, including doing unnecessary things like counting price for each night by hand (3 times) when I already told her the total looks fine and exactly what I booked. The following night my key card stopped working, so I had to ask to reauthorise it. Took so long again with her and she couldn't hear my room number properly but when she finally heard it she tried to blame it on me saying that's what she said and that I didn't hear her say it because some people come in with headphones or something.

10/10

Exceptional

15 Nov 2025

robert

Continental breakfast and afternoon wine

Leisure

10/10

Exceptional

14 Nov 2025

Gloria

Really surprised by this hotel, really lovely historic lobby, same with the hallways, chandeliers and nice pictures. The room are a good size; the bed was comfortable with a nice duvet and pillows. Bathroom nice, historic bathroom cabinet. Everything was very clean.
Wine and cheese in the evening and you can sit in the lobby and enjoy. Generous continental breakfast, yogurt, croissants, muffin. Staff were very nice. You can tell by this review, the hotel was a great value and will definitely go back, you should too!

10/10

Exceptional

13 Nov 2025

Robert

Victorian charm, hospitality that is always welcoming, and service that just isnt found elsewhere these days!

Business

10/10

Exceptional

12 Nov 2025

James

Both, this is a wonderful hotel!

10/10

Exceptional

09 Nov 2025

TATYANA

Great service, very friendly

10/10

Exceptional

09 Nov 2025

Sheryl

Helpful kind staff regarding everything. They were very helpful storing our luggage before we had to leave on an international flight. Called a taxi for us.
Great coffee and continental breakfast.
Room clean, quiet and everything we needed.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Debbie

Manager was especially helpful, twice. Staff nice and fruit was good. Thanks.

Friends_and_family Friends

10/10

Exceptional

06 Nov 2025

Damara

front desk was very helpful and room was very clean.

Friends_and_family Friends

10/10

Exceptional

05 Nov 2025

Debora

The room was old (which I enjoyed) and great. Very spacious and comfy beds.

Leisure Family

8/10

Excellent

04 Nov 2025

Lisette

I had a great stay at the Beresford. The hotel had gone down hill until the new ownership -it's back to the good Beresford. The missing gem is the White Horse that made the hotel even that much more special.
Staff was great and the room was clean. I will stay again for my next SF visit - mine was business related and they did a great job at valet with my rental.

Self

8/10

Excellent

03 Nov 2025

Stephanie

Housekeeping staff was great. Front desk was kibda of a mix bag but nice.

6/10

Pleasant

03 Nov 2025

Michael

A little rundown could us a refresh

10/10

Exceptional

01 Nov 2025

Estefania

Clean room, near union square.

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Jane

Very nice old hotel with lots of charm and friendly staff. Very clean. Breakfast was great.

10/10

Exceptional

26 Oct 2025

Karen

I have stayed at the Beresford Arms on several occassions and I am always very happy with the accommodations. The rooms are bright, clean, and comfortable. It is my favorite place to stay when visiting San Francisco.

Leisure Self

6/10

Pleasant

24 Oct 2025

Sal

The hotel is very old but it has charm. It’s not in the best of areas however it’s very close to Union Square, the BART, and the trams. The staff we lovely and courteous. It’s very basic but it worked well for us as we were out all day, everyday. The only we had was the noise on one night but that is out of the control of the hotel. I would stay here again.

Partner

10/10

Exceptional

23 Oct 2025

Maria

Personel was very friendly and helpful. We asked for an hour late check out and they accommodated us with that. We arrived very later on Tuesday because of a situation with another hotel. We felt immediately welcome with the entrance and personal at this late arrival hour.

Business Family

8/10

Excellent

20 Oct 2025

Amy

The room was surprisingly spacious, and the property was well maintained. The neighborhood is a little rough, but we appreciated only having to walk a few blocks for dinner and a few blocks to the Great American Music Hall for a concert. Bring your ear plugs...noise from the street might be tough for light sleepers. Also, no A/C...so check the weather if you're traveling in the summer.

Leisure Friends

8/10

Excellent

13 Oct 2025

Karen

Our bedroom is clean. The breakfast was ok. We know that it’s an old hotel so we understand that it’s a bit rundown.. that was ok with us. What we don’t like is there are lots of homeless people around the area and they were so noisy at night. We barely slept because of that.

Leisure Family

6/10

Pleasant

13 Oct 2025

Justin

Just okay

10/10

Exceptional

11 Oct 2025

David

This is a great classic hotel.

10/10

Exceptional

10 Oct 2025

brian

Charming old world hotel- simple breakfasts. If from out of town or otherwise on foot, avoid walking Jones/Eddy St to access!

Leisure Family

10/10

Exceptional

10 Oct 2025

TRUC

Excellent. Location can be noisy at night for being close to streets for those sensitive to sounds.

Partner

8/10

Excellent

08 Oct 2025

Timothy

Spacious old fashioned hotel convenient walking to Union Square, friendly staff.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Kathleen

Lovely heritage site hotel, offers historic atmosphere, wonderful lobby, great dining nearby, valet parking option, lovely staff, good continental breakfast and afternoon wine/cheese.

Leisure Family

10/10

Exceptional

04 Oct 2025

Madeleine

Close to Japantown,

4/10

Poor

03 Oct 2025

Susanne

Hotel is described as historic and it is sadly in need of a makeover. Water pressure was poor, no AC, bathrooms are so old with rust. Very noisy area as well as lots of homeless who loiter in doorways. The staff do their best to accommodate although the day we arrived the City was repaving street in front so there was no where to pull up and unload. They directed us to the parking garage 3 blocks away to self park and carry our luggage back. Their breakfast buffet was uninviting with yogurt, apple, and store bought pastry. Dont bother staying here!

Leisure Partner

10/10

Exceptional

03 Oct 2025

Laura

Lots of local options to eat at. And they are open late too! It may get a little noisy outside the hotel but you can ask for earplugs if you want them. It's a historical building so beds might be a little creaky but otherwise, staff were friendly and the place was clean. We also did valet parking for 2 nights and no problems.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Melissa

This was a very nice property! Loved the rooms and bedding. Very comfortable. SFO is noisy city so it's not hotels fault. It's the city life. Management and staff was very attentive and the continental breakfast and coffee was just right. I will definitely come back again. Thanks to manager Victor.

Leisure Friends

10/10

Exceptional

30 Sep 2025

Jackie

Great old lady

Great location. Spacious rooms. Nice touches like free cheese and wine and basic breakfast make up for spotty WiFi

Partner

10/10

Exceptional

29 Sep 2025

Sabrina

Such nice staff!

8/10

Excellent

29 Sep 2025

Katherine

Hotel was good, clean, spacious and accommodating. However the neighbourhood noise was disturbing to sleep and peace of mind. Litterally had to dodge feces on streets and visible drug use of street people. Unfortunate. Great theatre and excellent restaurants one block over.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Jeffrey

Great stay, will stay here again. Liked the valet parking option. Lovely large comfortable clean room and amenities including complimentary wine and cheese upon evening arrival. The only negative was the shower controls were difficult to manage a good temperature setting.

Partner

10/10

Exceptional

28 Sep 2025

Mauro

Everything perfect but the room miss the coffee machine.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Megan

Our family of 6 had a lovely stay at the Beresford Arms! Our room was very spacious, just what we needed for 3 adults & 3 kids. The bathroom was large, beds comfortable & kitchen was super handy. Staff were friendly & very helpful when organising activities. Housekeeping always kept up a lovely supply of clean fresh towels & bins were emptied daily. Wine & cheese hour was super delightful. Yes its an old building, but we very much enjoyed our stay here & would stay again.Thankyou

Leisure Family_with_children

10/10

Exceptional

22 Sep 2025

Daria

The hotel was super clean and convinient, there is a delishious izakuya restraurant right across the street. Our room had two beds with vaulted ceiling and separated kitchen with fridge, stovetop and oven, toaster, kettle, mugs, plates, utensils and glasses.They are serving breakfast(loved the croissants) and snacks in the evening with wine, crackers and cheese. The hotel is super clean, but plumbing needs updating. Dirty around the hotel and riads had constructions.

Leisure Family

10/10

Exceptional

22 Sep 2025

Kenneth

Staff was very kind and courteous. Enjoyed the old Victorian atyle. Only downside was a lack of air conditioning.

6/10

Pleasant

17 Sep 2025

Tim

When we arrived there were several emergency vehicles blocking the unloading areas so we had to drive around and find a place to park to go in and check-in and see about valet parking. The room we were given (rm205) was on the first floor where a group of people were outside smoking and playing loud music until after 2am cursing and shouting. I went to the front desk to raise concern and was given ear plugs to deal with the nuisance. Knowing the floor has many levels to place a guest on street level where smoke seeps in the \"sealed\" windows from the outside is concerning. I would recommend the first floor rooms on that side of the building not to be used unless overflow is needed.

Business Partner

8/10

Excellent

15 Sep 2025

Jaime L

El vecindario donde está el hotel no es el más inspirador. Muchos deambulabantes y suciedad dos o tres bloques alrededor. El hotel no tiene acondicionador de aire!

Friends_and_family Friends

8/10

Excellent

14 Sep 2025

Mary Ellen

It is too bad the hotel borders on the homeless population. Some do not keep to themselves. Lots of screaming & loud music. I had an inside room so I thought it would be quieter. The elevator lights were so dim I could not see the buttons. The vanity needs a makeover it is child height. Otherwise, it was great.

10/10

Exceptional

14 Sep 2025

Elizabeth

Beatiful and Spacious clean fast check in,homie, kid friendly. breakfast needs improvement and parking takes to long with valet waited 45mins

Leisure Family_with_children

8/10

Excellent

07 Sep 2025

Merin

Hotel is good but not a walking area

Hotel was very charming and room once we switched rooms was wonderful. (They had not given us a room that I had booked and it was very small and cramped and not like the picture, but they did make it right by switching us.) People were very nice at the hotel. Breakfast was OK. Hotel hallways were clean and rooms were clean. Hotel was very charming. Bed was super comfortable. Only challenge is the area is kind of sketchy with lots of homeless people outside. I brought my dog with me and I was a little nervous to walk around in the evening and also there was nowhere that had grass. The other challenge is you can only do valet parking (we were told our car was going to get broken into if left on street) but valet parking took a super long time to get car. If you’re going to use the valet parking, I recommend you give them at least 30 minutes and then plan on waiting even longer. I did like this hotel and would recommend it to others just be aware of the location.

Friends_and_family Friends

10/10

Exceptional

05 Sep 2025

James

Lovely charming historic hotel in an excellent location with comfortable and complete accommodations and friendly helpful staff.

Leisure Partner

2/10

Poor

02 Sep 2025

Cyril

Firstly the property Bereford Arms is in the unsafest and dirty neighborhood of San Francisco. Don't be fooled by the name of the Hotel Beresford Arms or the photos shown in Expedia or any websites. This hotel is in the notoriousTenderloin area of San Francisco (please look up for more details). Once you get to the hotel you are aware you're not in the safest neigbouthood and when you enter the hotel you get the smell of a budget hotel. Since it's an old property the rooms are big but absolutely minimal maintenance. The rooms very smelling, dirty and the bathroom had been clogged one day after use. Since the day was a Sunday no manitenance staff (even otherwise I dint think there is one). Some front desk staff are rude when asked a question or need help. No basic hotel amenities are provided. So once the night falls when you feel asleep and woken shocking at around 12 Midnight with loud sounds of music, pitfall/dogs barking, people talking loudly swearing etc. THESE DISTURBANCES GO ON TILL MORNING absolutely unacceptable. To make it worse these disturbance are right under the window of the rooms #304/305 and I think it will be heard all over the property. Then after the first night of scarce sleep we took a walk around the property and noticed that the property is sandwiched between two homeless Shelters whose residents some of them prefer to stay outside near the Bereford Hotel all night with their music, dogs and god only knows what else goes around there. SO BEWARE.

Leisure Family

6/10

Pleasant

01 Sep 2025

Joseph

So ... The room was small ... the widows opened but are single pain. The roll up blinds don't roll up all the way. We held to window open by p[utting the fan into the window opening - and turned it on for air circulation which worked fine. Staf were friendly. Place is just old. We tried food across the street and to the right. The corner place was fine. The one just further was not fresh tasting. I had to go to the corner place for tea in the evening. No tea or coffee making in the room. Morning tea and coffee as advertised. Just not anything special. ... Just ok/good place. Staff were gracious.

Leisure Partner

8/10

Excellent

01 Sep 2025

Lisa

Lovely hotel, great location, beds were very comfy. Staff friendly

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Jade

Friendly staff ,nice well maintain place

8/10

Excellent

30 Aug 2025

Melissa Monzerrat

The hotel is nice and rooms are big and clean. But the staff in reception is unhelpful and one lady thre is rude. The staff that serves breakfast in the morning is nice. The hotel is next to the ugly area of San Francisco, but i felt safe there.

Leisure Pet

8/10

Excellent

30 Aug 2025

yasmin

Wish had better breakfast facilities, even bread and jam would be good for me.

Leisure Family

10/10

Exceptional

25 Aug 2025

Fine

Its time to do some renovations, especially in the kitchen and bathroom

Leisure Partner

8/10

Excellent

23 Aug 2025

Bryan

Decent hotel with nice views and decor. It could use a facelift. The fixtures are tired looking and there are some cracks in the ceiling.

Leisure Family

2/10

Poor

22 Aug 2025

Sherry

Very Unhappy

I have marked everything as terrible. The outside of this hotel looked nothing like the photos. The area was so dirty, people eating out of garbage cans, drinking on the sidewalk, sleeping on the slidewalk, etc.. When we drove up to the hotel, we took one look at the area, the fact that parking was 2 blocks away (yes they had valet but that would have cost me about $100 each way), and I didn't feel safe stepping out of my car. I am not unfamiliar with big cities having traveling to NYCity, Seattle, Vancouver and felt safe there. We did not stay and ended up having to pay $200 to stay at a Doubletree Inn outside this terrible area.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Charles

Ive stayed at the Beresford Arms for 100 nights!

10/10

Exceptional

22 Aug 2025

Hyunri

Staff was very kind. Room was clean . Location is good as well

Leisure Family

10/10

Exceptional

20 Aug 2025

Edgar

Staff was always eager to help, very nice, hotel was very clean.

6/10

Pleasant

20 Aug 2025

Verified traveler

Not the best

This hotel is clean for its age. The staff is professional and helpful. The room was okay. The biggest issues are location and parking. The location is near the tenderloin. It’s okay within the general vicinity of the hotel but, as you go south, it gets pretty dirty and seedy. All night there are sirens and people talking loudly outside. It never really quiets down. Parking is a nightmare. You can try to get valet but there are only 2 spots to park and wait for them and they never seem to be around - we were told it would be an hour wait to get our car back at times and it is pretty pricey. You can try for street parking but it’s sketchy at best and you’re likely to have your car broken into, according to people in the area. It’s basically a hassle to stay at this place. It’s not horrible overall, but a logistical nightmare.

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Jennifer

Good atmosphere European vibe

Business_and_leisure Family

8/10

Excellent

16 Aug 2025

Geoffrey

Good hotel, good value.

We had a nice stay. Good room, excellent and spacious bathroom with bidet, 2 sinks, full bathtub and shower, with a terrific kitchette featuring full-size refrigerator, stove with cooktop, sink, and microwave. Breakfast was a tad uninspired - bland, cold pastries were the main feature. Overall, very satisfactory stay.

Friends_and_family Friends

8/10

Excellent

15 Aug 2025

Becky

Rooms were big, clean. Very comfortable beds. Lobby area had unique look. Downside was it smelled like urine in halls and lobby. Staff was excellent. Took a bit to get valet for cars.

Leisure Friends

10/10

Exceptional

11 Aug 2025

Swapna

Overall we had a great experience. Lots of homeless and drug use around the area but overall the hotel felt safe, clean and very unique with its history. Though it is an older hotel the suite was large and spacious for our family of five. Nice kitchenette to heat up food and enjoy meal without getting in the sleeping areas. We would stay again as this location was very close to union square and other attractions.

Leisure Family

10/10

Exceptional

07 Aug 2025

Misty

This charming hotel was a joy to stay in. The room was spacious for our family for 5 and the staff was wonderful!

Leisure Family_with_children

8/10

Excellent

04 Aug 2025

Francisco

Clean roomy rooms. I had no issues with the room, they were clean, and plenty roomy for us for our luggage, our vacation whine down. We could easily walk about the room without being on top of each other as some older hotel rooms can be a bit cramped. we had 2 queen beds and we still had space for our stuff without any issues, nice drawers, closet and plenty of space for backpacks and laptops.

Yes the wifi worked fine, and it was a bit slow but usable, we did not have any issues watching the programming we loved via the wifi.

Our stay was part of a vacation trip. The location of this hotel is within a short walk to Union Square, which made shopping, and transportation very accessible. It was also super easy to grab an uber here so I did not feel that was an issue.

Continental breakfast is minimal but ok, they did have fruit and oatmeal available as vegan options which was more than enough for me on those days i decided to grab a small bite in the morning. I did not have a chance to participate in the afternoon wine and tea time from 4-6pm but that was because we were out sight seeing

Vallet parking simplified the parking, however there is not enough space in front of the building and many guests, us included, had to double park which caused me some anxiety, but luckily I did not get a ticket.

It's an older building, so YES there is noise from street, consider earplugs if you need quiet. Noise depends on what is happening in the city, we had 1 noisy night and quiet after.

Leisure Family

8/10

Excellent

03 Aug 2025

Timothy

Comfortable bed. Appreciate the Continental breakfast.

Friends_and_family Family

4/10

Poor

01 Aug 2025

Kuongsim

Not a helpful stuffs.

Leisure Family_with_children

8/10

Excellent

29 Jul 2025

Jessica

The hotel is clean, comfortable, and well-maintained, with friendly and professional staff. It also offers excellent value for the price. As it’s located in the heart of San Francisco, the surroundings can be a bit noisy and busy, which is part of the city’s vibrant atmosphere. That said, upgraded windows could make the rooms even more comfortable by reducing outside noise. Overall, a great stay for those who want good service and value in a central location.

Leisure Pet

10/10

Exceptional

25 Jul 2025

Ngoc

A good stay. Would come again!

The room was clean and spacious for my family (2 adults and 2 kids). There was also an equipped kitchen. The front desk staffs were polite and helpful. A big thanks to Sophia who found my lost camera and contacted her manager to return it to me.

Friends_and_family Family

8/10

Excellent

25 Jul 2025

Jin

Good experience there

10/10

Exceptional

21 Jul 2025

Alexis

Loved it

Leisure Pet