Name: The Bartlett Hotel And Guesthouse
Address: 240 O Farrell St, San Francisco, 94102, US

8/10

Excellent

12 Jul 2026

DAWN

I actually loved the hotel except for two issues. For me, the mattress is too firm so it's a one night only stay. The other issue I'm sure was operator error, the fan light kept coming on so I had to turn off the fan. Great things... cute room, shampoo, liquid soap, safe, iron, Direct TV, and hair dryer available. Restaurants very close by, including a Starbucks. Great location. Will definitely stay again.

Self

2/10

Poor

09 Jul 2026

Ismail Tolga

Don’t do it.
This is not my personal opinion. This was a shared value on my floor and in general visitors who stayed at the time I did.
I went there in May. It’s nice outside. The hotel is in extreme heater. Nobody knows why. You can’t control it.
You share your bathroom and toilet with the whole floor. I never saw anyone cleaning, the flush had a trick to it to work.
I had no other choice, paid 1500 bucks for three nights during AI summit and fifa happening at the same time.
First of all there is no real staff in the building.
Staff at the other building didn’t speak English but he was nice. But I don’t speak Spanish so I couldn’t get the answers I wanted.
The one shower on the entire floor had handsoap instead of shower gel.
HOT. I think I mentioned that. Nobody knows why.
A lot of regrets were shared with my fellow neighbors up and down the stairs.
We all agreed.
Don’t do it.

Self

6/10

Pleasant

04 Jul 2026

Alberto

Clean room but no pump hand soap and the towels were so old that they ripped when i was drying my back. The tub was also so clogged with hair that i was ankle deep in water by the end of my shower.

I had to check in at the sister hotel Stratford because that weekend the Bartlett didnt have a front desk team.

Parking was a nightmare too, had to pay 6 dollars just to offload my luggage in the next door valet structure and 6 dollars when checking out, but otherwise used the Spothero app to find four day parking with in n out privileges.

10/10

Exceptional

01 Jul 2026

David

Great location, easy to get around

Partner

10/10

Exceptional

29 Jun 2026

Traci

Clean. Surprisingly quiet for being downtown so close to the cable cars etc.

Self

10/10

Exceptional

28 Jun 2026

Pamela

Overall a comfortable stay. But was not informed that I would have to go to another hotel a block away to check in and get card to access the building.
Room was set up well. View was a blank wall — but it allowed daylight in and certainly was private! Convenient location with many transit options.

Self

8/10

Excellent

16 Jun 2026

Michael

Definitely minimal amenities but knew this going into the stay based on other reviews. No iron/board and no wash cloths provided. Street noise was definitely an issue for my one night but kind of have to expect this being downtown and in an older building.

Self

10/10

Exceptional

15 Jun 2026

Francois

Would stay here again

Self

10/10

Exceptional

13 Jun 2026

Aya

I had a great stay at this hotel. The room was clean, comfortable, and well kept. The staff were friendly and helpful, and the location was convenient. Overall, a smooth and enjoyable experience I’d definitely stay here again.

Partner

8/10

Excellent

10 Jun 2026

Jose Enrique

Great location.

Self

8/10

Excellent

07 Jun 2026

Mandy

Very nice and clean hotel. Great location. Staff is friendly and very helpful.

Family_with_children

10/10

Exceptional

05 Jun 2026

Abbi

Great experience. Clean hotel with nice decor in lobby. Easy check in process at sister location around the corner. Only negative was the lack of body wash, hand soap, and hand towel. However that didn’t mess up our stay at all just a slight inconvenience. Highly recommend for an affordable stay in the city!(:

Partner

10/10

Exceptional

17 May 2026

pegah

Location of the hotel is amazing — very convenient for transportation, cafes, and restaurants. If you have a car, there’s a parking garage right next to the hotel that charges about $77 per night, which was super convenient. The hotel itself is pretty good for the price, but the best part is definitely the excellent location

Friends

2/10

Poor

16 May 2026

Kumar

Cigarettes smell and bathroom was not clean

Partner

10/10

Exceptional

14 May 2026

Stella

Hotel a bit abounded but staff were nice and helpful

Friends_and_family Friends

10/10

Exceptional

24 Mar 2026

Nate

Very good location

6/10

Pleasant

14 Mar 2026

Tadhg

It’s functional but not great. You check in in another whole building, cleaning device is extra. There’s no morning coffee and no left luggage service.

Self

10/10

Exceptional

25 Feb 2026

Mariano

Everything. Had a perfect stay.

Partner

8/10

Excellent

08 Feb 2026

Amanda

Clean room, super friendly front desk person.

Self

2/10

Poor

17 Jan 2026

Hulya

Rooms were cold.
You go to another hotel for amenities
No reliable front office receptionist
No concierge to hold your luggage after check out
Will not come again

Business_and_leisure Partner

4/10

Poor

14 Jan 2026

David

Radiator was very loud all night. You hear strret noise as windows are old. No place to store luggage and noone at all in hotel since no front desk. A total dissapointment

8/10

Excellent

08 Dec 2025

Dylan

Room was good for a couple nights, no real complaints and very close to a lot of great food and drink options.

8/10

Excellent

23 Nov 2025

Nicholas

If you a place that is conveniently located, clean, a bathroom, shower, and internet, and nothing else. This place is perfect.

Business Self

8/10

Excellent

21 Nov 2025

Matt

I loved the place and it's location but because you need to leave the windows open. (otherwise I'd boil) The outside noise it loud. Normally I'm cool with trash being taken out at 12am but the place across the street was doing construction all night and also served until 3:30am on the weekends. I'm stoked for the energy in the neighborhood, but I didn't sleep well.

Business_and_leisure Self

8/10

Excellent

13 Nov 2025

Matt

I love this area of SF - it's the city for sure. The only problem was the ramen restaurant across the street, which, while lively and awesome, was doing construction work all night long during a couple of nights of my stay. Since there's no AC, you have to keep the windows open (which I usually love), and it was so loud I couldn't sleep. Additionally, the same restaurant is open until 3:30 AM on weekends, which is great for late-night crawls but not ideal for people trying to sleep across the street.

Business_and_leisure Self

10/10

Exceptional

10 Nov 2025

Chandra

Yes

6/10

Pleasant

09 Nov 2025

Jose Antonio

The room was fine- the bed was a bit uncomfortable.

Business Self

6/10

Pleasant

03 Nov 2025

Anil

Customer care needs to be imporved.The room was good.The hallway leading to room was scary. The carpet needs to be replaced.
Checkin was a bit painful as the cleaning lady at Bartlett said the check was on the other side(she could not speak english) so walked all the way across to the other side and came back and then realized there is a small sign which says check is it at a different hotel. The staff at checkin and checkout is absolutely not interested in talking to their guest. The way they responded to questions was a scene to watch, as if someone has put a ton of weight on their heads.

Leisure Self

8/10

Excellent

28 Oct 2025

Akbota

Overall, the room was clean and well-appointed, with complimentary toiletries that made the stay comfortable. The water in the bath and shower worked very well, with good pressure and a full range of hot, warm, and cold options. However, the toilet flush was weak, and there was no bath mat provided. It felt quite unpleasant after taking a shower, so having a towel or mat for the feet would have been much appreciated.

And please parking deals for the clients…it is very hard to find one

Business_and_leisure Family_with_children

6/10

Pleasant

26 Oct 2025

YINYIN

Clean room, only one bath white tower, no tooth brush, no tooth paste, no coffee or tea.
The part time receptionist did not follow the guest request such as no amenities.

Leisure Family

6/10

Pleasant

25 Oct 2025

teran

Good location

Business_and_leisure Partner

6/10

Pleasant

19 Oct 2025

James

I’ve been coming to San Francisco for over 30 years and always stay in the small boutique hotels. This is the first one EVER that didn’t offer basic luggage storage for an early arrival or late departure. Will not stay again.

Leisure

10/10

Exceptional

19 Oct 2025

Diego

Pretty good for what you pay for

8/10

Excellent

14 Oct 2025

Cherie

Room looks like pics. No AC but has a ceiling fan. No coffee pot, cups, or microwave but has a mini fridge. No wash cloths or hand towels. Keyed entry through all doors and elevator access. Spacious clean room though I could feel the springs in the bed. Overall nice weekend place to stay in the heart of Union Square

Leisure Friends

10/10

Exceptional

12 Oct 2025

Showva

Room was the perfect size as we only used it for sleeping and showering. Location was excellent and well worth the price. Room was clean and staff was friendly

Leisure Partner

8/10

Excellent

09 Oct 2025

Karthigai

Location is big plus. Clean, decent size etc.,

But No AC. Front desk is available 9 - 5 or 6pm only. No water facility. They close water/kitchen/laundry service after work hours. No phone.

Leisure Self

6/10

Pleasant

03 Oct 2025

Wanda

The room was very clean, but face cloths and hand towels were not provided. Texts and emails went unanswered.

Business Self

8/10

Excellent

01 Oct 2025

Stuart

The hotel room was actually nice. Clean, simple, modern. There was no one at the front desk that i saw during my 2.5 day stay. Instead, there was a sign directing you to another hotel across the street where you would go to check in. It was a little inconvenient to not know that ahead of time, but overall it was fine.

6/10

Pleasant

01 Oct 2025

Joseph

No housekeeping. The window in my room was painted shut, no air conditioning. No dresser. No plastic cups or cups of any kind.

Leisure Self

8/10

Excellent

25 Sep 2025

David

Close to Marcone Center and Powell Street cable cars and Powell Caltrain station. No A/C. Unable to leave my windows open unless I was on premise and awake, due to the fire escape platform and stairs immediately outside my window. Front desk has very limited staffing hours, but even those hours were often not staffed. For any assistance I had to call or visit a nearby sister hotel.

Business Self

6/10

Pleasant

25 Sep 2025

IVAN

All okay

10/10

Exceptional

23 Sep 2025

cody

Grea

10/10

Exceptional

17 Sep 2025

Ioana

Very clean, convenient

8/10

Excellent

14 Sep 2025

Mauricio

Comfortable stay

Confortable and clean room. There is an efficiency area with laundry and kitchen on the 2nd floor, very convenient for guests. Great location, near of everything.

Partner

8/10

Excellent

11 Sep 2025

Kristine

No frills, decent option right by Union Square

Self

8/10

Excellent

09 Sep 2025

Zoem

Simple accommodations

This is a very basic hotel, but clean and pleasant. The front desk was available when I arrived near check in (3:00PM). My room was small, but I've had smaller for more money.

This is not a great room to hang out in (a desk chair, but no where really but the bed to lounge around), but definitely comfy for getting ready & being out and about for the day and coming back for sleep! The restaurant downstairs has great beer, too.

2 blocks from BART which makes the city and surrounds very easy to reach.

If you're a simple traveler like me, this is worth it!
Very satisfied for what I paid.

Friends_and_family Family

10/10

Exceptional

08 Sep 2025

Danny

Expectations exceeded!

This place exceeded my expectations! Booked this hotel to stay after my business trip was over, and was looking for a place that wasn’t too extravagant so I wouldn’t be tempted to stay in the room, and go out in the city. It was honestly a very comfortable place, and secure. Highly recommend!

Self

10/10

Exceptional

05 Sep 2025

Rahul

Ok

8/10

Excellent

05 Sep 2025

Rachel

Overall decent, ok for a quick stay. No mini fridges in room. Bring extra towels or make sure to ask the staff when you see them!

Leisure Self

8/10

Excellent

05 Sep 2025

Rachel E

This location was very noisy but that didn’t bother me. Honestly for the price and location I thought it was a decent deal. Only big downside for me was no fridge in room. I need to keep my meds cold and didn’t realize no mini fridge. Otherwise would recommend for short stays or budget people. Just don’t expect the ritz and bring ear plugs if a light sleeper.

Leisure Self

8/10

Excellent

03 Sep 2025

Donavan

Clean rooms great staff area can be a little crazy at night .

10/10

Exceptional

02 Sep 2025

Carlet

Ideal location.

10/10

Exceptional

02 Sep 2025

Dairim

Not bad.

Absolutely great location. Used to sleep and shower and it was plenty. We would leave for the day and come back.

The fan is the only real AC there is so we also had the windows open since it was not hot while we were there.

We could've checked out at 7am but they do not have a bell service unless you pay additionally at another location for this around the corner. We went back to our room around 10:45am since checkout was at 11am and when we got up to our room our key did not work so we had to call the hotel and wait for a housekeeper to unlock our room. They said it was close to check out time so the card must've deactivated.

Something to think about is that the front desk is not always staffed. We walked around to Hotel Stafford to check in and 90% of the time we did not see anyone at the front desk at the Bartlett. Basically if you are a needy person be prepared to put in some steps. There were two of us staying so we had two towels and the one for the floor when showering and that was it. NO additional towels. No hand towels or wash cloths were provided either so we lived with a bit of regret on not bringing wash cloths.

Overall not bad at all. The nights felt very safe as well. We did not feel there was a vast amount of homeless people around the area unless you go off of that street.

Friends_and_family Friends

10/10

Exceptional

17 Aug 2025

Sri Divya

Stay was very comfortable and area is safe and convenient

10/10

Exceptional

17 Aug 2025

Pat

❤️ The Bartlett

Great great stay the only complaint I would have is that the WiFi is kind of spotty.

10/10

Exceptional

16 Aug 2025

JoAnne

It was a little odd checking it at another hotel front desk getting my keys and walking over there but it's really a great hotel If you're not looking for much across the street is a Irish pub But there is an Asian restaurant place across the street open late but it's pretty loud. I would stay here again though if I was in San Francisco.

Leisure

10/10

Exceptional

15 Aug 2025

Gary

Excellent place to stay. Clean, secure, plenty of hot water, walkable to everywhere. I recommend it.

Leisure Self

4/10

Poor

15 Aug 2025

Amirhossein

I did not liked it, smell was terrible.

Business_and_leisure

10/10

Exceptional

15 Aug 2025

Braedon

The Bartlett was perfect for my stay in San Francisco. It was conveniently located near shopping, restaurants and transit. The hotel itself has been aged by time, but was perfect for my needs. The room was clean and welcoming with large windows for natural lighting. Although the check in hours were short, I found no concern and the staff were very helpful. Wifi was fast and reliable. Would gladly stay again!

Business_and_leisure Self

6/10

Pleasant

14 Aug 2025

Integra

No air conditioning, tiny elevator sounds like its breaking down, pretty dirty, cigarette butt/joint butts and used bandaids on the stairs the entire two days i was there. Intoxicated couples from florida arguing in the halls and outside the building, people screaming outside shared toilets in the halls. (thankfully my room had a private bathroom although water pressure was terrible) The give drink vouchers to the bar next door which has staff that refuses to serve people, or just ignores them. The area is trashy, literally trash all over the street and houseless folks passed out or screaming everywhere. Irish pub across the street is nice though. Only parking available is in overpriced over crowded parking garages.

Business_and_leisure Self

8/10

Excellent

10 Aug 2025

Peter

Good deal if all you need is a place to stay

Business Self

10/10

Exceptional

10 Aug 2025

Tanya

Loved it!

Great location and price. Quiet and never heard any neighbors not once.

Friends_and_family Family

6/10

Pleasant

07 Aug 2025

eli

no comment

Business

10/10

Exceptional

03 Aug 2025

Wenpei

Good experience

Leisure

10/10

Exceptional

01 Aug 2025

Hailey

Cute rooms, cleanliness and staff was nice. Area not too ideal, homeless around the area. Otherwise I had a great stay!

2/10

Poor

01 Aug 2025

Tania

I arrived at around 11 pm just to find a sign at the door saying that in order to check in I had to go over to another hotel around the street. Walked over to the other hotel with my luggage in the middle of the night just to meet the person at the lobby of the other hotel who was a rude, senseless, heartless, and mean individual! I had left my identification in my work back at home and at my departure airport TSA verified my identity and let me fly, I got to my hotel and this man would not let me check in even with a picture of my ID in my phone, my boarding pass approved by TSA for flying, my medical insurance card, credit card and reservation confirmation all with my name on it! He refused and said there was nothing he could do and let me to walk alone at night in the streets which was unsafe at that time at night and with nowhere to go stay! Definitely will never book there again even with my id at hand and someone like him should never be allowed to work in customer service!

Leisure Self

10/10

Exceptional

31 Jul 2025

Tanya

Can't say enough about the location

Partner

8/10

Excellent

30 Jul 2025

Edward

San Francisco is making a comeback

Great value, Great location, Front desk isn't always manned.

Self

8/10

Excellent

29 Jul 2025

Tamara

basic accommodations, pretty minimalist. though ADA compliant, not easy for disabled or short persons, as there are no grab bars in the standard bathroom and the towel bars are placed super high. but the beds are comfy, the location is good and the building feels secure. the staff are helpful and kind (although there are simply not enough of them.) also, getting a minifridge in the room is a huge hassle. the front of the building is very loud with street noise, but has nice big windows. the back of the building is quieter but many windows look onto a bare concrete wall. i have stayed here twice this month and actually really enjoyed my visit, it's a great value for the price. just be aware, it's not a standard hotel with daily housekeeping and amenities. but there is a kitchen, laundry room and guests get a voucher for onefree beer at the in-house brewpub!

Business_and_leisure Self

8/10

Excellent

28 Jul 2025

Todd

Rooms are basic, but totally fine! Clean! All was good!!

Leisure Partner

10/10

Exceptional

26 Jul 2025

Manuel

Easy access, bar in hotel!

10/10

Exceptional

26 Jul 2025

Tanya

Loved staying here

Loved the experience although the only complaint I have is the shampoo/body wash products in the shower. I didn't like the fragrance or consistency.

10/10

Exceptional

26 Jul 2025

Tanya

Great location and very quiet..

10/10

Exceptional

25 Jul 2025

wendy

I had a great experience with this property. When I got there Yulia was able to check me in 40 mins before check in. When I got to the room it was really clean and cozy.

Business_and_leisure Self

10/10

Exceptional

25 Jul 2025

Jai

My review is very much related to the price that I paid. I only paid a little bit more than sharing a room in hostel and for that price I was not expecting much. Instead, my room was generous and very clean. Spartan, yet comfortable. It was a very good deal indeed I will keep them at the top of my list of options in San Francisco. If the price available is similar, I will not hesitate to come back here.

Leisure Self

8/10

Excellent

24 Jul 2025

Bryan

Good property

10/10

Exceptional

24 Jul 2025

Tanya

Excellent location and very accommodating. Love staying here ❤️

Friends_and_family Family

8/10

Excellent

21 Jul 2025

January

I loved the overall vibe of the hotel. My view was a wall for three nights but it was otherwise an alright stay! Good location and cheap parking right next to the hotel

Leisure Partner

10/10

Exceptional

21 Jul 2025

Onofre

It was very pleasant and is in a convenient location!

8/10

Excellent

20 Jul 2025

mary

It is central to everything I needed in the City.

10/10

Exceptional

13 Jul 2025

Antonio

Great place to stay

Leisure Partner

10/10

Exceptional

10 Jul 2025

Onofre

It was amazing! I will return.

4/10

Poor

05 Jul 2025

erica

Hot room

The room was very hot and my window would not open, was broken which is a fire hazard. No staff on site, had to walk to the otger hotel for seevice snd i didn't have the time to do that with my schedule.

Friends_and_family Friends

6/10

Pleasant

30 Jun 2025

Joseph

Central SF is

Leisure Self

8/10

Excellent

27 Jun 2025

Verified traveler

Clean. Nice style. Great value and location.

The shared bathrooms are in good shape. Rooms facing the road can be pretty noisy.

Don't expect to be hanging out in the rooms much, but a nice enough place to sleep.

10/10

Exceptional

24 Jun 2025

Chinita

Great place to stay in the City prices are reasonable and rooms are clean I enjoyed my stay and felt safe…

Partner

8/10

Excellent

05 Jun 2025

Jitse

Very good

Friends_and_family Family

8/10

Excellent

02 Jun 2025

Gwendolyn

It was a good hotel, located in a really convenient place for my trip. The only downside I had was that there was hair in the bed. But they moved me to a different room and it was great besides that.
Comfy beds, secure, cheap.

Self

8/10

Excellent

28 May 2025

Courtney Lynnae

Had to walk to a whole another hotel for anything we needed, including towels. We couldn’t even get a crib for our son either even when they post about free cribs being available.

Leisure Family_with_children

10/10

Exceptional

28 May 2025

Zoe

Great area, nice accommodation, affordable, would definitely stay again..

Leisure Partner

10/10

Exceptional

27 May 2025

Sylvia

We stayed for 4 nights in the queen long stay room. It is just down the street from Bart, cable car, bus stops and Union Station plaza. There was no staff on site. You check in around the corner at Hotel Stratford. If you need extra towels etc. you just call them and they bring it. Room had full size toiletries and was simple and clean. Good value for the price if you don't need anything fancy. We spend most of our time out of room so just need a place to sleep and shower. This served the purpose. It was not too noisy inside hotel just a little street noise outside. We were on 2nd floor. Would stay here again.

Leisure Partner

10/10

Exceptional

23 May 2025

Zoe

Very friendly, nice room, were accommodating.. Enjoyed the area and had a great stay!!

Leisure Partner

8/10

Excellent

23 May 2025

Verified traveler

Couple visiting

Great location, nice hotel.

Partner

6/10

Pleasant

21 May 2025

Dino

You get what you pay for.

Very basic. Not even plastic cups for water and didn’t offer baggage storage aside from paying $8 per bag across the street of the Stratford. No air conditioning.

Self

4/10

Poor

19 May 2025

Eli

My partner and I stayed here for 4 nights. Both of us hardly slept either of the nights due to the heater making extremely loud banging sounds all throughout the night. It was so loud we thought someone was breaking in the first night it happened and we were quite shaken up and scared. Will never stay here again. The room itself was clean though so I’ll give it that. Otherwise; terrible experience.

Leisure Partner

6/10

Pleasant

18 May 2025

AngeliQue

I came to SF for business trip overnight stay and I gotta say the check-in location is in a whole different checking lobby at the Straton hotel. Instructions are subpar and god forbid your car does not get towed

Business Self

4/10

Poor

14 May 2025

Karen

Knew that there wasn't going to be somebody at the front desk during certain hours but nobody was there during the duration of my stay, even though it was stated on the website that there would be people avail during certain hours.

Building has a bit of a smell. Elevator is a little clunky.

But it's an ok cheap spot. Happy that I got my own washroom

Business Self

10/10

Exceptional

13 May 2025

luke hansford

It was easy to get to from the airport using the Bart transportation

Leisure Self

4/10

Poor

08 May 2025

Lita

The room was screaming noise on and off every 20 minutes through the night/early morning. Not sure if it is piping, heating, or what, but literally unbearable to get rest to and be happy about.

Leisure Self

10/10

Exceptional

07 May 2025

John

Great hotel at a great price right in the heart of the city. Ross, Target, Traderjoes and the bart all just a short walk away. Perfect for people on an extended stay. The beef stew at The king of Thai noodle restaurant is outstanding.

Business_and_leisure Self