Taj Campton Place

United States , San Francisco Area - CA
SAN FRANCISCO, 340 Stockton Street Union Square
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100 reviews shown

10/10

Exceptional

01 Mar 2026

Paul

We booked the hotel for its location, but for a fraction of the price of a room at the Hyatt across the street, we got so much more. Free coffee and pastries every morning was a much-appreciated perk after our red-eye flight. Central location, convenient to just about everywhere in town. Lots of great dining options within walking distance. The staff were very friendly and helpful. The room was very nice, very clean, and the shower was great. Not much of a view, but that would be the only complaint and it really isn't that important. We would definitely stay there again.

Family

10/10

Exceptional

22 Feb 2026

Walter

Quiet room, well appointed, bedtime service, wonderful breakfast (with muesli), pleasant staff, and convenient location close to Bart and bus routs. Couldn't be better.

Self

10/10

Exceptional

22 Feb 2026

Thomas

The room was very comfortable and spacious. The staff was courteous and helpful. Prime location near Union Square. I definitely recommend and will stay here again.

8/10

Excellent

15 Feb 2026

Charu

Very courteous staff.

Partner

8/10

Excellent

15 Feb 2026

Gilbert

Staff was amazing clean

Leisure Partner

10/10

Exceptional

14 Feb 2026

Jose

Staff waa Amazing!! Breakfast was delicious.

10/10

Exceptional

10 Feb 2026

Shawntay

Great!

8/10

Excellent

07 Feb 2026

Elizabeth

Clean, elegant rooms.

10/10

Exceptional

06 Feb 2026

Marina

Clean, good location and friendly staff

Partner

10/10

Exceptional

04 Feb 2026

Ashish

its becoming my goto for sf trips

10/10

Exceptional

04 Feb 2026

Travel To Explore

It was a perfect stay

Leisure Friends

8/10

Excellent

02 Feb 2026

Jose

Nice rooms nice upgrade attentive staff bathtub shower not safe for the elderly needs upgrading and a new menu for the restaurant

Leisure Self

10/10

Exceptional

23 Jan 2026

Wendy

Yes. Almost as soon as we called to replace a burnt out lightbulb, someone was there to change it.

Friends_and_family Friends

8/10

Excellent

23 Jan 2026

FREDERIC

Great location. Good room. Breakfast and room service started at 7am which quite late

Business

10/10

Exceptional

18 Jan 2026

Nikhil

Authentic Indian cuisine at the Bombay Brasseries restaurant - the chefs are from South India and Nepal, one can't find better Indian food anywhere in the San Francisco Bay Area!

Business

10/10

Exceptional

15 Jan 2026

Rick M

Home away from home. Cozy bar , great front desk staff.

10/10

Exceptional

09 Jan 2026

marc

The best hotel staff in San Francisco! Bar none!

Partner

10/10

Exceptional

02 Jan 2026

Ajay

Good combination of Continental and Indian breakfast. The breakfast was very well made. The staff was very respectful of dietary issues.

Room had all the appropriate amenities. Loved the tub in the bathroom. Closet had enough space. Good view of Union square.

Leisure Family

4/10

Poor

01 Jan 2026

Jignesh

Smaller rooms
Looks old

10/10

Exceptional

20 Dec 2025

Ellen

the taj is the best. the staff (Soukaina - Soraya - Sierra- Gurusharn- Roy- Tuan) are the best. I was in town for what was supposed to be a few days but turned into most of the month as my mother spiraled and died.
They took incredible care of me.

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Ellen

i love the Taj. My mom was dying and they took the most amazing care of me. From guest services (Soukaina, Soraya, Sierra, Gurusharn, Roy, Tuan thank you so much) to housekeeping nothing could have been better or more comforting during an awful time.
They were so kind, they even sent me flowers and a condolence card.
When I return to SF, there is nowhere else I would consider staying.

Friends_and_family Family

6/10

Pleasant

15 Dec 2025

Julie

The lighting in the room was not great, charging options were limited and out dated. Staff was great. Room service and menu were limited and it took house keeping took too long to clear try’s and carts from corridors. This was such a gem in the day but a facelift is due.

Leisure Family

10/10

Exceptional

14 Dec 2025

edmund

Great hotel and staff

10/10

Exceptional

11 Dec 2025

Barbara M

It was a wonderful stay. The room was clean and quiet, with lots of amenities. All the staff was exceptionally kind and courteous.

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

james

Love this place. Have stayed for over 20 years. A bit old school now, but still great

10/10

Exceptional

05 Dec 2025

Ellen

this is a fabulous hotel. top to bottom. the staff is amazing. the rooms are wonderful. the amenities top shelf. just a real, old fashioned great hotel.

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Rachel

Wonderful Staff and hospitality.

Leisure Family

8/10

Excellent

03 Dec 2025

Russell

No ability to eat at the hotel restaurant.

Leisure Family

6/10

Pleasant

01 Dec 2025

michelle Wright

It was a fine stay however the hotel is a bit dated.

10/10

Exceptional

26 Nov 2025

Jennie

The room was beautifully appointed. But the courteous staff stood out above everything. From the front desk to the valet that greeting us at the door, the service was excellent and much appreciated.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Jacklyn

Well appointed, quiet, and clean room. Beautiful building. Our reservation came with a complimentary meal that was superb. Far more food than we’d have thought and delicious. The hotel staff were friendly, professional, and accommodating. We would definitely stay here again.

Leisure Partner

4/10

Poor

25 Nov 2025

Sid

We were not informed with the time of booking that type of room that we booked did not face union Square. We did not get high floors as requested although we booked several months ago. The bed and pillows were very uncomfortable. They have the old spring beds in these hotel rooms. The furniture is dated. The rooms need serious renovation. Water backs up in the shower stall. The restaurants on property have terrible service.

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Hedieh

Staff were amazing! Edwin was great & friendly.

Leisure Partner

10/10

Exceptional

20 Nov 2025

yijun

Love it

4/10

Poor

18 Nov 2025

Caroline

The room felt old, the staff was unhelpful

10/10

Exceptional

17 Nov 2025

Simion

Clean room and great staff, along with a fantastic location in Union Square. Just a heads-up: if you want a quieter room, avoid those close to the elevator — in my case, it didn’t let me sleep in.

Business_and_leisure

10/10

Exceptional

15 Nov 2025

Elizabeth

Gorgeous property but the tub was slippery and i fell even though i was holding the grab bard

Self

10/10

Exceptional

13 Nov 2025

martin w

Top!!

Business Partner

10/10

Exceptional

13 Nov 2025

Christian

This is a great hotel, really good value too. Top notch customer service all around, great location etc. it’s a little bit corky due to it being such an old historic building but the room has lots of well placed thought out little amenities. Overall I highly recommend!

Leisure

10/10

Exceptional

13 Nov 2025

Azmir

Very friendly and attentive staff

Leisure Partner

10/10

Exceptional

30 Oct 2025

Heather

Everything about it was great. We plan to return in the future.

Partner

10/10

Exceptional

24 Oct 2025

Ashley

A wonderful stay!

Front desk and sales staff so accommodating and thoughtful. Housekeeping is excellent. Just a warm and comfortable place to stay in the City.

Self

10/10

Exceptional

21 Oct 2025

Michael

Very nice property and location, with friendly staff and wonderful bath products. The bed was truly exceptional and very comfortable. My only fault is the hotel is feeling very 2000s luxe and dated (but the price is reflective of this to be fair)

Leisure Partner

2/10

Poor

17 Oct 2025

Nagesh

Check in takes like about 2-3 hours. There’s 1 person checking in for about 50 people in the line.
web check in was present. I completed the process but never received the text/email. Wow!!!

Business_and_leisure Family

10/10

Exceptional

16 Oct 2025

Tyrone

My happy place.

Business Self

4/10

Poor

14 Oct 2025

Sarah

Smells like curry through out the entire property. They charged me $136.00 for valet and parked my car around the corner in the open street. And the room in general was old, mini fridge didn’t work and mattress was old and very uncomfortable

Leisure Friends

8/10

Excellent

09 Oct 2025

James

super staff

10/10

Exceptional

08 Oct 2025

Richard

I would stay here again.

Leisure Partner

4/10

Poor

08 Oct 2025

Nigel

Brilliant hotel, disgusting welcome

My stay at the Taj was a part of a longer birthday vacation I had taken. I had traveled from Philadelphia and completed my check in. A quick signature on the forms and my keys were handed over. Unaware of the rules of the state of California, and with a complete lack of signage or warnings in the room (and believe me I did look), I lit a cigarette in the bathroom. Within 5 minutes there was a bang on my door from the GM, who was very very rude. I was told that I am being fined immediately and that I will be evicted if this happens again. He did not want to listen or engage in any discussion. Now within 30 minutes of arriving in my room I am given a strict warning that I will be thrown out, and slapped with a $500 fine. No warning, no anything. Mind you, the hotel was not hosting me for free, I paid handsomely for the comfort of the Taj. There is nothing to fault with the hotel and the room. Staff (Gurshan, Sierra, Steve, Rich) were amazing. But to welcome a guest into your hotel with a scolding like I was is definitely not the way to go. I was on vacation, not a company paid for business trip.

Self

10/10

Exceptional

04 Oct 2025

Lisa

The staff was wonderful and helpful and friendly!!!

Leisure Partner

10/10

Exceptional

04 Oct 2025

Allison

Excellent service, clean, comfortable and spacious room!

Business

10/10

Exceptional

03 Oct 2025

Moises

Clean room and excellent service

Leisure Partner

10/10

Exceptional

29 Sep 2025

Elizabeth

I’ve always wanted to try this hotel on my SF trips, and now I’ll probably never stay anywhere else. A peaceful hotel with many elegant touches and professional staff.

Business_and_leisure Self

10/10

Exceptional

29 Sep 2025

Joshua

Beautiful hotel, great large feeling room, view etc.

10/10

Exceptional

27 Sep 2025

Carolyn

Great hotel

Business Self

10/10

Exceptional

25 Sep 2025

Christina

It’s been years since I last visited Campton Place (now Taj Campton Place). I have fond memories of birthdays and luncheons here, so I booked a one-night stay while in town for a friend’s birthday. Sadly, the experience was underwhelming.

The lobby felt outdated, not refreshed. I was “upgraded” to an accessible room, which only meant a bigger bathroom. The room itself was dark, dreary, and had no view. The shower was broken (quickly fixed after we reported it), but the sinks drained poorly. Noise insulation was nonexistent — we were woken by slamming doors in the hallway.

The saving grace was the service. Every staff member we encountered was excellent — warm, engaging, and helpful. Late checkout was granted easily, and the doorman even walked us around the corner while giving local advice.

Walking around San Francisco was bittersweet. The city has changed; while there are visible improvements with police presence and street cleaning, the charm has faded. I went inside Neiman Marcus, once my favorite stop, and while the building is still stunning, the store no longer had its old glamour. Many nearby buildings were vacant, adding to the sense of decline.

Overall: service shines, but the hotel feels neglected, with outdated rooms and poor soundproofing. I’d consider returning only if Taj invests in upgrades. For now, it’s a shadow of what it used to be.

Partner

8/10

Excellent

25 Sep 2025

peter

This is not a 5 star property any longer…no concierge for example

Place looks a little dated

10/10

Exceptional

24 Sep 2025

James

We enjoyed oit time at Taj Campton. It's a beautiful place.

10/10

Exceptional

23 Sep 2025

Emerson

Loved the thoughtfulness with extra water and Nespresso. I might add more vegetarian options to the bar menu like mezze or even hummous with pita. Some light nibbles with drinks.

Leisure Partner

10/10

Exceptional

22 Sep 2025

ANAND

The staff and manager were all very receptive to all our requests. We are most impressed and look forward to staying at The Taj on our next visit.

Partner

10/10

Exceptional

17 Sep 2025

Ronald

My only and favorite Hotel in San Francisco.
I love this place.

Business_and_leisure

10/10

Exceptional

11 Sep 2025

Sameer

Excellent hotel-great staff and amazing breakfast

Excellent hotel with great staff and amazing breakfast

Business

10/10

Exceptional

10 Sep 2025

Suzy Locke

This is a beautiful, tasteful, quiet hotel. As soon as you walk through the door, you are welcomed by the staff. The decor and ambience is a welcome relief from the busy Union Square. It is my goto hotel, when I want to have a staycation in the Bay Area.

2/10

Poor

06 Sep 2025

Bion

I stayed at the Taj Campton Place for three nights. I chose the hotel because it was a 5 star hotel within easy walking distance of the Moscone center (I was in San Francisco for a conference). The location is good, but sadly the hotel is not worthy of 5 stars — it’s more like a 3 star hotel. I’ve stayed at other Taj hotels, and this one pales in comparison. The facilities were run down, the room I stayed in was extremely noisy with loud mechanical noises all night long (many rooms are adjacent to the elevator shaft, since it’s a tall building with a small footprint). All in all, there are much better options to choose from in San Francisco.

Business Self

8/10

Excellent

06 Sep 2025

Kristen

This hotel was fine. I’ve stayed in nicer. The shower was small and the door set up was a bit weird. It could use an interior refresh but it did the job. The bed was nice though - I was impressed with that. It was very comfortable.

Leisure Family

8/10

Excellent

06 Sep 2025

Richard

Very nice staff

Leisure Partner

6/10

Pleasant

02 Sep 2025

LYNDA

The hotel wasn’t special it was ok

Leisure

10/10

Exceptional

01 Sep 2025

Joely

Beautiful hotel 10/10 recommend

Leisure Partner

10/10

Exceptional

31 Aug 2025

Michael

Very comfortable room. Great staff.

Leisure Self

10/10

Exceptional

29 Aug 2025

Kate

Very nice decor. Room is spacious and first class amenities. Very clean room with many nice touches. Professional and courteous staff.

Leisure Self

8/10

Excellent

28 Aug 2025

James

The rooms need to be upgraded, but the rest of the hotel is fine. The shower in 601 e.g., is difficult to maneuver. The hotel is not what what it used to be.

Partner

10/10

Exceptional

27 Aug 2025

Sridhar

This is our 3rd stay at the Taj. It’s a gem for the price and location. Don’t expect Ritz Carlton amenities. But you’re not paying $1000/night. Most of the rooms are around $250-300. At that price, it’s a stone cold bargain.

10/10

Exceptional

23 Aug 2025

Gregory

A fantastic stay at the Taj. Clean and nicely appointed room. Friendly staff. Excellent pastries and coffee in the morning. Within in walking distance to many San Fran attractions. We will be back :)

Leisure Partner

10/10

Exceptional

23 Aug 2025

samantha

It is an elegant and cozy hotel. The bed is very comfortable. The room is nicely decorated with every details taken care of. Breakfast is delicious.

Business Self

6/10

Pleasant

21 Aug 2025

Rhyzan

The restaurant and bartender were beyond PHENOMENAL, food delicious and such amazing energy and care at the bar!! The hotel room, however, had a horrible smell. I woke up to the worst sewer smell coming out of my bathroom. So overall decent stay- I will definitely come back to visit the bar but probably wouldn’t stay in the rooms.

Business

10/10

Exceptional

21 Aug 2025

Ashok

Best hotel in best location

Great hotel, great location and awesome hospitality. You cannot ask for more for a hotel next to Union Sq. san Fran!

Partner

10/10

Exceptional

19 Aug 2025

robert

Great boutique

Rooms were decent sized and very well appointed. Not much in terms of views but that was fine. Staff was excellent and the cafe / lounge is very good.

Any concerns about the neighborhood are long gone. Was great to walk around. Good to see SF bouncing back!

Self

10/10

Exceptional

18 Aug 2025

Anita

Great hotel wonderful restaurant and fantastic staff!

Business

10/10

Exceptional

14 Aug 2025

Alejandro

Professional and friendly customer service from all staff. Great breakfast options.

10/10

Exceptional

14 Aug 2025

Erick

Nice

Business Self

10/10

Exceptional

11 Aug 2025

Anita

Great experience! Great staff and I feel really taken care of!

Business

10/10

Exceptional

11 Aug 2025

Maneka

Great hotel, very friendly staff and walkable to shopping area

Leisure Friends

10/10

Exceptional

10 Aug 2025

Anita

Great hotel great staff I have been well taken care of

Business

10/10

Exceptional

10 Aug 2025

Chris

Great hotel and great staff

Comfy bed, great check in and friendly valet. What a great hotel!

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Barbara

They need to change card system for elevator use. My card did not work nor did it work for several other guests.

Leisure Self

8/10

Excellent

03 Aug 2025

Jing

old and outdated furniture and interior design

Leisure Partner

8/10

Excellent

01 Aug 2025

Benjamin

It was fine, nothing bad but nothing spectacular either.

Business Self

8/10

Excellent

31 Jul 2025

Dr. Rafael

Nice hotel. Room was SF small, but well kept. Nice touches like slippers at bedside. Lobby bar small but good service

Business Self

6/10

Pleasant

29 Jul 2025

Sarah

I had charges to my card for items never purchased. I hope in the future they have a better system with ensuring guests are asked to verify their room to charge there.

10/10

Exceptional

26 Jul 2025

Michelle

Wonderful hotel. Great staff. Cushy bed. Will definitely stay here again

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

The staff were all unbelievably kind, on another level. I worked at Disney and know a think or two about good guest service, but these folks felt genuine. Dan at the door helped us with everything we needed. We didn’t look like the other clientele. We were scrappy little punk emos taking up space in a refined lobby and they still treated us with the upmost kindness and respect. We wanted an early check in and it wasn’t available. As soon as they could they got us in 30 minutes before check in and upgraded our view for our patience. I will be staying here again no questions asked.

Business_and_leisure Friends

10/10

Exceptional

20 Jul 2025

sandra Yoshida

I don’t like carpet in the room

Leisure Family

10/10

Exceptional

13 Jul 2025

Hind Mirza

Great customer service

10/10

Exceptional

11 Jul 2025

Chrystal

Excellent customer service

Leisure Pet

10/10

Exceptional

08 Jul 2025

Ronald

I love this property, only stay here when in San Francisco. The staff complete the perfection in a perfectway. Thank you

Business_and_leisure Friends

8/10

Excellent

07 Jul 2025

Alisa

The staff were very nice and welcoming. The room was generally quiet, with the exception of some noise from the elevator. There was a bathtub in the room, but the water only came from the showerhead, so I wasn’t able to use it for a bath. The pillows were a bit flat for my preference. The internet connection was slow at times, with occasional difficulty connecting and an inconsistent signal. Overall, the stay was comfortable and met my needs.

10/10

Exceptional

06 Jul 2025

Vikas

Comfortable beds, great location. Rooms feel a little dated though

Leisure Partner

10/10

Exceptional

05 Jul 2025

Gagandeep

Very very good n amazing staff

Leisure Family