Hotel Triton

United States , San Francisco Area - CA
SAN FRANCISCO, 342 Grant Ave
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100 reviews shown

8/10

Excellent

27 Jun 2026

Rowan

Great hotel. I wasn't expecting much based on past reviews; however, this place was nice. The bathroom was big, the room was average-sized, and the amenities were decent. It's also in a great location next to the Chinatown entrance, which was cool. It's also easy to get to the bus and train from there, and there are lots of food spots nearby.

Family

8/10

Excellent

25 Jun 2026

Ben

The staff was awesome. Our stay was clean and comfortable. For an old San Fran building they cleaned it up nice. Would stay here again 100%.

Partner

10/10

Exceptional

24 Jun 2026

Marcus

Everything was great breakfast cleaning and parking was very convenient

Partner

10/10

Exceptional

22 Jun 2026

Dnyanesh Yashwant

Great experience except breakfast, it is minimal. But otherwise best place to stay.

Self

6/10

Pleasant

20 Jun 2026

Jordan Taylor

I have come to sf many times within the past 6 years and have stayed multiple places , I’ve never had an issue with cards not working or staff not being helpful but this hotel was different , before my stay I received 3 messages stating my card on file wasn’t working , I called to update it and yet still received these messages even up until the day I got there and after I checked in , I spoke to a gentleman on the phone who was very unprofessional and couldn’t keep his attention onto to one customer , I was quoted 3 different prices for valet as well as 2 different prices for what my overall stay would be , now that I’ve left the supervisor Saba was amazing at the end and truly showed customer service caring for my concerns , even waiving half of some of my fees . She truly is amazing at her job and took my concerns seriously . I will return just because of her !

Family

8/10

Excellent

19 Jun 2026

Paul

Good location and really pleased with the hotel. Room was quiet, bed was comfortable. A/C was a little noisy so turned it off once the room was cool enough to sleep in. Completely satisfied with stay.

Self

6/10

Pleasant

19 Jun 2026

PIERRE ANDRE

L’hôtel en lui même est correct mais sans plus. À côté de la porte d’entrée de Chinatown.
Par contre si vous avez besoin d’aide avec l’équipe du soir (composée d’une jeune fille et de son apprenti) pour appeler ma compagnie aérienne… passez votre chemin. Il ne veulent même pas essayer.

Self

10/10

Exceptional

19 Jun 2026

Elizabeth

Beautiful boutique hotel and across from china town and walking distance to shopping.

Friends

10/10

Exceptional

18 Jun 2026

VENKATSAMPATH RAJA

Loved the stay, great location

Self

10/10

Exceptional

18 Jun 2026

Cynthia

We loved it

Partner

10/10

Exceptional

16 Jun 2026

Julie

The location of this hotel was PERFECT. We traveled on a road trip from LA with two small kids and couldn't have asked for a better location. We were able to walk to China Town and throughout Union Square without any children complaining! We used the White House Garage parking structure as well which helped tremendously for when we wanted to drive somewhere.

The room was super small/cramped and not terribly modern or updated, but that didn't bother us as we were basically only in the room to sleep. I agree with other reviewers that the hotel shouldn't call their morning offering \"breakfast\", as each morning we were there they simply offered croissants, mini muffins and donuts along with apples and oranges. But I still think it is helpful to have a little something to kick start the day.

I especially appreciated the filtered water dispenser on the 6th floor as we go through water quickly and it was nice to not have to purchase a jug of water for our stay.

Overall it was a great spot for our little family and we would definitely stay again!

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

OLIVER JAMES

It's an old building so the amenities are worn out already. I was particular about the AC in my room turning off every 5-10 minutes. Called Guest Services and they sent out a maintenance guy to check the AC which he only just turned off then back on. Called Guest Services twice about the same issue but they just called and let the maintenance guy recheck the unit. The lady I spoke to didn't let me finish my sentence and just abruptly said she was going to send someone. The maintenance guy was very cold, and didn't even talk when greeted. Check-in was good. Rey was kind enough to offer me late check-out.

Self

10/10

Exceptional

01 Jun 2026

Alexandria

One of my favorite properties in San Francisco! The update theyve done to the hotel is great, the rooms are a good size for the city and i appreciate that they have a small fridge and coffee maker. Each morning they put out a continental breakfast for grab and go. The location is the best part. So many food options and easy to get around from here. The gelato spot next door is to die for as well

10/10

Exceptional

30 May 2026

Joleen

Wonderful staff, clean rooms, affordable price. Will definitely book here again!

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Phyllip

This hotel was super comfortable. Super clean and so well maintained . Staff were helpful and friendly. We love how easy it was for us to be so central to walk everywhere. Especially how we can literally access Chinatown, little Italy, the Pier, parks and to so many restaurants by literally just walking out from the front lobby. Will definitely book here again.

Partner

10/10

Exceptional

29 May 2026

Kathleen

Small but clean room, and they are pet friendly! Perfect location for our trip!

Partner

10/10

Exceptional

27 May 2026

Nicholas

Hotel Triton is a must when considering centrally located San Francisco hospitality. Rey took great care of us as we had a couple of audibles during our time. The grab and go breakfast was great to energize anyone to hit the city running on more than hope. The rooms were vintage chic but with modern amenities, like the matcha-based toiletries that were among the freshest I’ve had to date. The straightforward expectations with the simple charm of everyone at Hotel Triton made us feel welcome throughout our time.

Partner

2/10

Poor

26 May 2026

Camille

I wanted to love this hotel. Great location, walkable to Chinatown and North Beach, minimal street noise, and charming older architecture. Real potential here.
Unfortunately, the front desk experience overshadowed everything.
From check-in, the interaction felt off. Our reservation name was confused with another guest's and rather than checking the system, she became argumentative. When it came to our pets — clearly noted on our reservation — we were placed in a non-pet room. She insisted our pets were never noted. They were. We were then asked to haul luggage from the 7th floor back down with two dogs in tow.
She warmly informed another guest about a 10% gelato discount and hotel amenities — never mentioning it to us. When my husband asked, he was dismissed mid-conversation without so much as an 'excuse me.'
We paid for a late checkout, only to return and find our key cards deactivated — with our dog still inside the room. Completely unacceptable.
When asked her name, she said 'Kamille with a K' — strange, given my name is Camille. Another employee confirmed the next day that wasn't her name at all. She is a red-headed woman whose unapproachable demeanor was apparent from the start.
Staff can make or break a hotel. In this case, it broke it entirely.

Partner

10/10

Exceptional

26 May 2026

Huy

Great location, amazinf staff!

Family_with_children

6/10

Pleasant

26 May 2026

Keith

Breakfast consisted of danishes, fruit, juice and coffee. All were tasty and fresh, but lobby is small which made access to breakfast items a chore. Staff was nice but I am not a fan of the self-check in. Once I arrived, I was directed to the self-check in screen. A staff member walked me through the process, but I prefer to have a more direct interaction with staff upon entry. Hotel seemed safe but anyone can walk in and go up to rooms floors since the elevator doesn't need a room key to activate. I would feel safer if the room doors had an additional lock from the inside. They do provide a nice feature of filtered water from a machine located on the 6th floor and a carafe is provided in the room. I would have liked if they had an additional water feature on a lower floor.

Self

10/10

Exceptional

26 May 2026

Emma

We loved our stay here! Super funky and fun hotel and staff were very friendly and the vibe was just great. Our room was very comfortable and we slept great! Convenient location to walk downtown and in north beach

Pet

10/10

Exceptional

25 May 2026

Kathy

Perfect location pet friendly

10/10

Exceptional

24 May 2026

Armando

Clean room, friendly staf

Family_with_children

10/10

Exceptional

23 May 2026

LOUIS

Great location. Helpful staff. Not a lot of drawer space but just lived out of suitcases. We’ll certainly stay again.

Partner

10/10

Exceptional

23 May 2026

Kimberly

Hotel Triton was a wonderful place to stay! The staff was very friendly and the room/entire hotel was very clean. It's in a great location as well, highly recommend!

Self

10/10

Exceptional

23 May 2026

Sharon

The room was clean and the location worked well with what we wanted to see and do.

Partner

8/10

Excellent

19 May 2026

johan

We stayed at Hotel Triton during our time in San Francisco and overall we are very happy with our choice. The absolute best part about this hotel is the location! It is situated right at the dragon gate entrance to Chinatown, and you are within easy walking distance to Union Square, the Financial District, and the cable cars. The area felt very safe and convenient for exploring the city.The hotel itself is beautiful, modern, and has a unique, artistic vibe that we really enjoyed. The front desk staff was incredibly friendly and helpful throughout our entire stay.Our only complaint was the room. While it was beautifully decorated, spotless, and the bed was very comfortable, it was incredibly small and cramped. If you are traveling with large suitcases for a road trip, it quickly becomes difficult to find space to move around. The bathroom was also on the smaller side.If you are looking for a stylish hotel in a prime location and don't plan on spending too much time inside your room, Hotel Triton is a perfect choice. We would definitely stay here again, but we would probably book an upgraded, slightly larger room next time!

Partner

10/10

Exceptional

17 May 2026

Cyndy

Quick check in and friendly staff. Room was clean and bed comfortable. Great location! Nice to have a continental breakfast and wine in the evening. Easy checkout.

Partner

10/10

Exceptional

15 May 2026

Jennifer

Charming, pretty, lovely, safe, clean are all ways of describing this sweet boutique hotel. Staff was lovely, room was pretty and felt warm and inviting. Lobby is very pretty. The neighborhood felt safe and close to all of the things we wanted to see in San Francisco. We stayed on the fourth floor and only occasionally heard any street noise, never bothered us. It is at the entrance to Chinatown and within a 20 minute car ride to most everything else. There are plenty of restaurants and stores within walking distance. Breakfast was a delicious choice of pastry, coffee was very good. Loved the happy hour wine in the afternoon. The staff was very helpful and always greeted us with a smile and a kind word.
This was our first stay at this hotel and we can’t wait to go back!

Family

4/10

Poor

12 May 2026

Kevin

In a word : misleading Both the hotel and the staff.

Partner

2/10

Poor

11 May 2026

OmmeLeila

It was my first time staying here. The pictures & review shows a great place but when you get there, it's not like that! The bed bugs have been there and hurt me and my son. My son's leg was hurting so bad and he couldn't walk for half a day due to the pain. We have the pictures of the bed bugs and the spots on our body that got hurt. On the other hand, the sink smells terrible.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Michael

Hotel Triton is a quaint, cozy hotel at the start to Chinatown. Easy access to Union Square many shopping outlets. I’ve stayed here several times. A great place to stay and easy access.

Self

6/10

Pleasant

10 May 2026

Daisy

water on sink & shower were clogged up. parking overnight is $85+tax on mini van, breakfast could be better.

Family_with_children

6/10

Pleasant

10 May 2026

Julia

For the price and cleanliness it can’t be beaten. Dogs stay free and there’s a few nibbles in the morning, but I wouldn’t call it breakfast. The rooms are very small, the bathroom is smaller. They’ve done a good job making it pleasant and comfortable.

Family

10/10

Exceptional

10 May 2026

Mee

The room was clean though the AC kept cutting off and was annoying at night when it would get warmer. The breakfast was good with pastries and fruit. The location was convenient was accessible to all the places we wanted to see. I would recommend and would stay here again.

Partner

10/10

Exceptional

08 May 2026

Daniel

I did have breakfast and I'm glad I didn't drive at $80 per night.

10/10

Exceptional

08 May 2026

Catherine

I was hoping breakfast is a little bit better than just a pastries

Family

10/10

Exceptional

06 May 2026

Aashay Jayprakash

Nice character. Good location. Courteous staff

Self

8/10

Excellent

06 May 2026

Rosalina

Need new carpet. Smelled dirty.

Pet

10/10

Exceptional

30 Apr 2026

jose

My stay was great.

10/10

Exceptional

29 Apr 2026

Sofiane

The location, the taste wine and the stuff ae excellent.

Family_with_children

8/10

Excellent

28 Apr 2026

Devon

Lots of chatacter. Not much space being an older hotel.

Family

10/10

Exceptional

26 Apr 2026

Kristof

Breakfast was basic crab and go items. Sufficient, but not the freshest. The hotel is amazing, staff was super friendly and the room was in excellent condition! Be prepared for tiny bathrooms though, but very well kept. Would definitely visit again!

Partner

10/10

Exceptional

24 Apr 2026

Raquel

Favorite spot. Literally in front of Chinatown. Lovely French Cafe in front to hotel and sorbet shop. Hotel beds are comfy and offers refill water stations

Partner

10/10

Exceptional

21 Apr 2026

Tiffany

A lovely pet friendly hotel with wonderful staff.

Pet

10/10

Exceptional

20 Apr 2026

Judith

The location was great. Alice, the evening desk customer service representative was exceptional with recommendations, looking up and even calling restaurants to answer my questions. She also helped me get my first Waymo. She was exceptional. Thanks!!

Friends

10/10

Exceptional

20 Apr 2026

Shawn

The room was beautiful, comfortable and clean. Located was great and the customer service was amazing at the front desk. Don’t remember their names but the were all always smiling and willing to help me out with any questions.

Self

4/10

Poor

20 Apr 2026

Margaret

Contrary to the what the hotels.com listing says:
•There is NO restaurant or bar in this hotel!
•The breakfast absolutely sucks. Stale carbs and sorry fruit. Nothing looked appealing.

Other items you might miss:
•no coffee maker, fridge, or desk in the room.

Room is very small - not unusual for older SF hotels

Security lax - no card required for elevator. No physical door restraint other than deadbolt.

Location is good - close to so much of downtown. Unfortunately close to street people as well, who screamed through the night, making sleep impossible.

Value for the price is barely ok. Would appall many tourists, but be meh for those used to downtown SF hotels and prices. Nothing about it to tempt me back.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Theresa

Clean room and pleasant staff.
Grab and Go breakfast - only cold juices and pastries; no hot drinks.
No parking in facility but public parking in adjacent blocks for $46-$48/day.

Partner

10/10

Exceptional

19 Apr 2026

Leslie

It was right next to China town and lots of good eats. Not a lot of night life, which cannot be either good or bad

Partner

4/10

Poor

19 Apr 2026

Margaret

Breakfast was stale looking donuts and mig

10/10

Exceptional

18 Apr 2026

Eric

Good location; way walk to convention center and downtown. Quieter; good value. Older hotel. If you need everything bright and shiny, pay more and stay somewhere else. This place is clean, pleasant and comfortable.

Self

8/10

Excellent

18 Apr 2026

victor

Nice breakfast

Self

10/10

Exceptional

15 Apr 2026

James

Clean room and good location

8/10

Excellent

12 Apr 2026

Eva

The room size was decent. It fit a queen bed, chair, small round table, two night stands, a small stand to hold a TV and small frig. The decor resembled a twist of modern transformation of 1950’s ornamental moldings throughout the walls to stunning quartz bathroom tranquility. The walls and ceiling were paper thin with noise one can hear from other rooms and the hallway. Man the doors were loud when opened or shut (stuck doors). On the upside, the bed and lining lent a refuge to relax throughout the night. They did provide free drinks including wine in the reception/lounge area for a short time frame. The free breakfast was almost a continental breakfast with old croissants, powdered donuts, bagels, bruised apples, and juice (what a let down). Parking is not included. It cost me $22 overnight, as long as I parked from 6pm-9am. And be ready to pay a resort fee (the irony). I will not return.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Alla

The location of this hotel is very convenient, making it easy to get around. Breakfast is simple—just coffee and a croissant—but everything else about the stay was excellent. The staff were friendly, and I would definitely recommend this hotel!

Family_with_children

6/10

Pleasant

05 Apr 2026

Jasdip

Pets stay for free, however no proper relief area in or around the hotel. 3 minute walk to nearby park for dog restroom. Rooms are very small, but clean. Staff was very nice. Breakfast is just simple such as donuts, croissants, muffins; nothing exceptional.

Pet

4/10

Poor

03 Apr 2026

Chandra Bose

Breakfast included when we booked the hotel, when we stayed, its grap and go, why false info. Parking rate is too high.

Family_with_children

10/10

Exceptional

03 Apr 2026

Serhii

Great hotel and amazing staff! We got a complimentary upgrade and water on arrival. The team was very friendly, helped us find food late at night, and even printed important documents in the morning. Highly recommend — will definitely come back!

Family

10/10

Exceptional

02 Apr 2026

Lauren

Honestly one of the cutest places I've stayed when looking for something reasonably priced but still safe and clean!

Self

10/10

Exceptional

30 Mar 2026

Ashanti

I was there for the weekend in March. Dao was helpful and friendly, very well spoken and welcoming. I will definitely come back here in Future. Great Stay, Close to everything!!

Family

10/10

Exceptional

29 Mar 2026

Vangelina

Hotel was clean and staff was friendly

Partner

6/10

Pleasant

29 Mar 2026

Alberto

I recommend it for any business traveler.

Self

4/10

Poor

26 Mar 2026

Eran J.

The breakfast is pretty stale.
The shower had a funny smell but it was in general in the hotel. The shower had mold in it. The AC didn't really work.

Business

10/10

Exceptional

23 Mar 2026

Chaka

Great stay

10/10

Exceptional

22 Mar 2026

Ana

Really nice hotel

Partner

10/10

Exceptional

22 Mar 2026

Raquel

Wonderful spot to stay

8/10

Excellent

17 Mar 2026

Tisa

Had a few issues checking in, but the stay was nice after that.

Family

10/10

Exceptional

13 Mar 2026

Salvador

Friendly staff, clean rooms

Partner

10/10

Exceptional

12 Mar 2026

Douglas

Very good hotel.

Self

10/10

Exceptional

27 Feb 2026

Young

Great location and really appreciated the checkout time being 12!

10/10

Exceptional

27 Feb 2026

Ruben

Excellent stay! The king room was exceptionally clean, and the staff was friendly, professional, and available 24/7. The location is perfect, walking distance to Powell and Montgomery BART stations, two blocks from the California & Grant trolley stop, and directly across from the Chinatown Dragon Gate. Can’t wait to visit The City and stay here again in September!

Self

10/10

Exceptional

26 Feb 2026

Ayla

Everything about this place was top tier and magical. The building smelled amazing and the staff was extremely nice. Our pets enjoyed the stay as much as we did. We appreciated the dog bowls brought to our room (:

Partner

10/10

Exceptional

23 Feb 2026

Chris

Loved it! Clean and comfortable. Quirky decor and cute rooms. Great location. Free coffee and small breakfast in the morning. Desk staff recommended House of Nanking for lunch... now one of my favorite restaurants spots in SF! Will stay here again!

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

David

Great location, super clean and comfortable

Partner

8/10

Excellent

21 Feb 2026

Rosena

The room was comfortable. The breakfast was convenient. The location was perfect.

10/10

Exceptional

17 Feb 2026

Nicole

Hotel Triton is a place to say and has the best amenities and is walking distance to many attractions!

Partner

10/10

Exceptional

16 Feb 2026

Kenia

Great Customer Service, cute cozy room

Leisure Partner

8/10

Excellent

16 Feb 2026

Shaneen

Staff was nice with the exception of the valet. When dropping off my car, he sped up so quickly and jumped the curb then parked right in front of the meter where my husband had to move the car forward so I could get into the passenger side without banging my door into the meter.
Also, during cocktail hour, it would be great if the gal checking in at the front desk spoke up a little as it’s incredibly noisy and hard to hear. I had to ask her to repeat herself several times because she spoke so softly.

Leisure

10/10

Exceptional

16 Feb 2026

Johan

Clean, quiet and easy to get around! Add super nice personal, and the mix is great :-)

Friends_and_family Friends

10/10

Exceptional

14 Feb 2026

Samantha

Spotless, comfortable bed, friendly staff

Business

10/10

Exceptional

11 Feb 2026

Daniel

Clean room. Nice staff. Welcoming presence. No fuss. No nonsense.

10/10

Exceptional

10 Feb 2026

mario

Great location love the history behind it.

Business_and_leisure Family

8/10

Excellent

07 Feb 2026

Guylene

The lobby is fresh and stylish and the front desk staff is friendly and welcoming. The rooms are small but cute and clean. Great location in the financial district. I have stayed here many times.

Business

10/10

Exceptional

07 Feb 2026

Alejandro

Beautiful experience. Juan and the other guy w the glasses longer hair and cartiledge piercing were astonishingly courteous. Don’t sleep! 10/10 would recommend and stay again.

10/10

Exceptional

05 Feb 2026

Rosmery

The staff was so welcoming and helpful.

Business_and_leisure Family_with_children

6/10

Pleasant

02 Feb 2026

Carol

The lobby is nice. The room i was booked into was beat up. The bathroom was actually very nice. The room itself left a lot to be desired. - chipped paint, bland wallpaper, mismatched furnitures. But the bedding was good.

So you can see the mismatch above. It would be really easy to make the room more desirable. But in its current state, I won't rebook.

10/10

Exceptional

01 Feb 2026

Burton

Great hotel and great staff

Business Self

10/10

Exceptional

31 Jan 2026

Lining

Clean room , staff , amenities , grab and go breakfast, happy hour drinks , modern and classy vibes

Business

10/10

Exceptional

31 Jan 2026

Sarah

Really nice room, comfortable, great service. And loved the location too!

Leisure Pet

8/10

Excellent

28 Jan 2026

Elizabeth

Great location, very clean room, cute decor.

8/10

Excellent

25 Jan 2026

Alessandra

Old hotel but completely remodel. Carpet and beds extremely clean, walls panted and modern shower and bathroom. Very convenient location, close to all main downtown attractions, cable car and bus stops. Area seemed safe enough (it’s still downtown SF). I’m 4 stars because the rooms and bathrooms are really really small. The bathroom sink was in the room itself, to say how small was the bathroom. It was not a problem for us as we were out most of the day, but if you have 2+ people with different habits, get ready to have not much personal space and privacy. Overall a good experience!

8/10

Excellent

18 Jan 2026

abraham nunez

It was just OK.
But it was balanced with what we payed.
Don’t understand the “resort fee” in this hotel, it is obvious in Resorts but not in this type of properties.

10/10

Exceptional

17 Jan 2026

Gabriel

Everyone was kind and courteous. Staff all around were great and very helpful and easy to talk to. I think everyone deserves a raise. Especially front desk Seba and Jay were amazing.

Business Self

10/10

Exceptional

13 Jan 2026

Jacqueline

Absolutely loved the feel and vibe, walking out side and having so much to choose from. The staff was great and welcoming. The room was small but clean, my dogs loved their trip. Definitely will stay here again, the per friendly is a huge plus for us! The gelato place next door is a must!!!!

Leisure Pet

8/10

Excellent

11 Jan 2026

PAUL

Clean room, bad breakfast, regular staff at front desk, excellent area for turists

Leisure Family

6/10

Pleasant

08 Jan 2026

Donald

Place was nice, though the room did have a faint mildew smell. $37 resort fee is absurd and totally not worth it. Worse was that Expedia didn’t disclose the resort fee when I booked (it did for another hotel nearby that I passed on)… I would have chosen a different hotel. Disappointed by both Expedia and the hotel for that.

8/10

Excellent

07 Jan 2026

Astrid

Room was clean and comfortable.
We were there in January and the heat worked great.
Breakfast wasn't much and we decided to eat at the French bistro next door, but only because we wanted to spoil ourselves.
Parking in the nearby garage was $48 for 24 hours. Probably the going rate in a big city like San Francisco.

Business_and_leisure Partner

8/10

Excellent

04 Jan 2026

Tara

Great location! Hotel is clean and comfortable.

Partner

10/10

Exceptional

01 Jan 2026

Emma

super cute, boutique hotel in a fantastic location. really great for a quick trip to the city. 10/10