Hotel Triton

United States , San Francisco Area - CA
SAN FRANCISCO, 342 Grant Ave
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100 reviews shown

10/10

Exceptional

12 Mar 2026

Douglas

Very good hotel.

Self

10/10

Exceptional

27 Feb 2026

Young

Great location and really appreciated the checkout time being 12!

10/10

Exceptional

27 Feb 2026

Ruben

Excellent stay! The king room was exceptionally clean, and the staff was friendly, professional, and available 24/7. The location is perfect, walking distance to Powell and Montgomery BART stations, two blocks from the California & Grant trolley stop, and directly across from the Chinatown Dragon Gate. Can’t wait to visit The City and stay here again in September!

Self

10/10

Exceptional

26 Feb 2026

Ayla

Everything about this place was top tier and magical. The building smelled amazing and the staff was extremely nice. Our pets enjoyed the stay as much as we did. We appreciated the dog bowls brought to our room (:

Partner

10/10

Exceptional

23 Feb 2026

Chris

Loved it! Clean and comfortable. Quirky decor and cute rooms. Great location. Free coffee and small breakfast in the morning. Desk staff recommended House of Nanking for lunch... now one of my favorite restaurants spots in SF! Will stay here again!

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

David

Great location, super clean and comfortable

Partner

8/10

Excellent

21 Feb 2026

Rosena

The room was comfortable. The breakfast was convenient. The location was perfect.

10/10

Exceptional

17 Feb 2026

Nicole

Hotel Triton is a place to say and has the best amenities and is walking distance to many attractions!

Partner

10/10

Exceptional

16 Feb 2026

Kenia

Great Customer Service, cute cozy room

Leisure Partner

8/10

Excellent

16 Feb 2026

Shaneen

Staff was nice with the exception of the valet. When dropping off my car, he sped up so quickly and jumped the curb then parked right in front of the meter where my husband had to move the car forward so I could get into the passenger side without banging my door into the meter.
Also, during cocktail hour, it would be great if the gal checking in at the front desk spoke up a little as it’s incredibly noisy and hard to hear. I had to ask her to repeat herself several times because she spoke so softly.

Leisure

10/10

Exceptional

16 Feb 2026

Johan

Clean, quiet and easy to get around! Add super nice personal, and the mix is great :-)

Friends_and_family Friends

10/10

Exceptional

14 Feb 2026

Samantha

Spotless, comfortable bed, friendly staff

Business

10/10

Exceptional

11 Feb 2026

Daniel

Clean room. Nice staff. Welcoming presence. No fuss. No nonsense.

10/10

Exceptional

10 Feb 2026

mario

Great location love the history behind it.

Business_and_leisure Family

8/10

Excellent

07 Feb 2026

Guylene

The lobby is fresh and stylish and the front desk staff is friendly and welcoming. The rooms are small but cute and clean. Great location in the financial district. I have stayed here many times.

Business

10/10

Exceptional

07 Feb 2026

Alejandro

Beautiful experience. Juan and the other guy w the glasses longer hair and cartiledge piercing were astonishingly courteous. Don’t sleep! 10/10 would recommend and stay again.

10/10

Exceptional

05 Feb 2026

Rosmery

The staff was so welcoming and helpful.

Business_and_leisure Family_with_children

6/10

Pleasant

02 Feb 2026

Carol

The lobby is nice. The room i was booked into was beat up. The bathroom was actually very nice. The room itself left a lot to be desired. - chipped paint, bland wallpaper, mismatched furnitures. But the bedding was good.

So you can see the mismatch above. It would be really easy to make the room more desirable. But in its current state, I won't rebook.

10/10

Exceptional

01 Feb 2026

Burton

Great hotel and great staff

Business Self

10/10

Exceptional

31 Jan 2026

Lining

Clean room , staff , amenities , grab and go breakfast, happy hour drinks , modern and classy vibes

Business

10/10

Exceptional

31 Jan 2026

Sarah

Really nice room, comfortable, great service. And loved the location too!

Leisure Pet

8/10

Excellent

28 Jan 2026

Elizabeth

Great location, very clean room, cute decor.

8/10

Excellent

25 Jan 2026

Alessandra

Old hotel but completely remodel. Carpet and beds extremely clean, walls panted and modern shower and bathroom. Very convenient location, close to all main downtown attractions, cable car and bus stops. Area seemed safe enough (it’s still downtown SF). I’m 4 stars because the rooms and bathrooms are really really small. The bathroom sink was in the room itself, to say how small was the bathroom. It was not a problem for us as we were out most of the day, but if you have 2+ people with different habits, get ready to have not much personal space and privacy. Overall a good experience!

8/10

Excellent

18 Jan 2026

abraham nunez

It was just OK.
But it was balanced with what we payed.
Don’t understand the “resort fee” in this hotel, it is obvious in Resorts but not in this type of properties.

10/10

Exceptional

17 Jan 2026

Gabriel

Everyone was kind and courteous. Staff all around were great and very helpful and easy to talk to. I think everyone deserves a raise. Especially front desk Seba and Jay were amazing.

Business Self

10/10

Exceptional

13 Jan 2026

Jacqueline

Absolutely loved the feel and vibe, walking out side and having so much to choose from. The staff was great and welcoming. The room was small but clean, my dogs loved their trip. Definitely will stay here again, the per friendly is a huge plus for us! The gelato place next door is a must!!!!

Leisure Pet

8/10

Excellent

11 Jan 2026

PAUL

Clean room, bad breakfast, regular staff at front desk, excellent area for turists

Leisure Family

6/10

Pleasant

08 Jan 2026

Donald

Place was nice, though the room did have a faint mildew smell. $37 resort fee is absurd and totally not worth it. Worse was that Expedia didn’t disclose the resort fee when I booked (it did for another hotel nearby that I passed on)… I would have chosen a different hotel. Disappointed by both Expedia and the hotel for that.

8/10

Excellent

07 Jan 2026

Astrid

Room was clean and comfortable.
We were there in January and the heat worked great.
Breakfast wasn't much and we decided to eat at the French bistro next door, but only because we wanted to spoil ourselves.
Parking in the nearby garage was $48 for 24 hours. Probably the going rate in a big city like San Francisco.

Business_and_leisure Partner

8/10

Excellent

04 Jan 2026

Tara

Great location! Hotel is clean and comfortable.

Partner

10/10

Exceptional

01 Jan 2026

Emma

super cute, boutique hotel in a fantastic location. really great for a quick trip to the city. 10/10

Leisure Partner

10/10

Exceptional

31 Dec 2025

Karin

The guy was so nice and welcoming I like him

Family_with_children

6/10

Pleasant

27 Dec 2025

Phillip

Staff was rude on check in. AC was not working properly in room. Hotel was very clean and eco friendly.

Partner

10/10

Exceptional

22 Dec 2025

Jane

I had such a great one-night staycation at the Hotel Triton with my dog Tigger! I had to be in town early the next morning and I'd always wanted to stay here, and I got an awesome rate here on Expedia. The room was nice and the bed was super comfortable. Pets stay free and Tigger even got her own food and water bowls in the room! Great location right near Chinatown and Union Square, and the lobby is retro and cool. I love the history of rock & roll bands staying here over the years. Shout out to front deskers Alice, Esmeralda and Jay for their great hospitality! Highly recommended!

Business_and_leisure Pet

6/10

Pleasant

19 Dec 2025

Timothy

Stay was fine, the staff did not clearly explain their

10/10

Exceptional

19 Dec 2025

Sargis

Yes. Everything was clean.

Friends_and_family Family

6/10

Pleasant

17 Dec 2025

Timothy

Room clean. Staff courteous. Room itself dated and scuffed up. Breakfast minimal at best.

10/10

Exceptional

15 Dec 2025

Jeremy

We had a great stay!

Leisure Partner

10/10

Exceptional

14 Dec 2025

river

The hotel was in a great location next to Chinatown's dragon gate entrance, a short walk to Union Square and I felt it was a safe area. Restaurants, shopping, tour pick up were close by. The hotel staff members were so sweet and helpful. The room was easy to find and clean... I can't say enough great things about this hotel and would absolutely recommend! Thank you for making my stay in SF so perfect!🙏

Self

6/10

Pleasant

07 Dec 2025

Patrick

The shower head was loose and I couldn’t connect to streaming. Otherwise. Great

Business Self

6/10

Pleasant

06 Dec 2025

Philip

It's cold in SF right now. low 50s. Didn't get to my bed till' 1:30AM.... decided to turn on the heater... and it was broken. Was already unpacked and tired from a long day & didn't want to bother trying to complain and relocate to another room. So I bundled up in extra sweats for the night. But the room got so freaking'cold. Also the water wasn't that hot when I took a shower this round. I'll stay here again, but this trip wasn't so comfy. Woke up with some sneezing and runny nose. Hope this doesn't turn into a cold. Greeting personnel was great. Person at check-out not so nice.

Business

10/10

Exceptional

06 Dec 2025

KATHLEEN

All around amazing

Leisure Self

10/10

Exceptional

04 Dec 2025

Aleesa

Really good hotel considering such a busy area would definitely book there if your wanting to stay in Union Square area

Leisure Partner

8/10

Excellent

02 Dec 2025

Julia

Great place, location and staff

10/10

Exceptional

26 Nov 2025

Lani

Spotless room, fun atmosphere and incredibly helpful, welcoming staff.

Business Self

8/10

Excellent

18 Nov 2025

Sami

Once I managed to switch to an inward-facing room, noise was virtually non-existent

10/10

Exceptional

15 Nov 2025

Lorraine

Did not have a car. Nice hotel. Great staff

Leisure Partner

10/10

Exceptional

15 Nov 2025

Andrii

Very good.))

Business_and_leisure Family

10/10

Exceptional

13 Nov 2025

Jennifer

Clean room, staff was great, location was amazing

Business

10/10

Exceptional

06 Nov 2025

Joan

Fun hotel

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Corinna

The check-in person was so friendly. It was very quick -( there is a self check in option we didn’t use). She gave us great suggestions about what to see and where to eat. The wine happy hour was a nice amenity. The room was very clean and comfortable. Great location, literally next to Chinatown in one side and the super high end shopping on the other.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Nicole J

All was perfect. Quiet, nice location, clean, friendly staff great coffee with grab and go breakfast great lil French cafes next door and other neighbor fabulous gealto spot.

Leisure Self

8/10

Excellent

30 Oct 2025

keo

Excellent location, staff are nice, the breakfast croissants are huge, and a fun happy hour. Gym was decent appointed as well.

Bed comfort was 4/5, nice pillows, but the AC was a bit odd (needs servicing) and a slight smell to the room. Nothing that I couldn’t overcome but that is what prevented it from being 5 stars.

I would still recommend staying here and everything was so convenient.

Business Self

10/10

Exceptional

30 Oct 2025

Sheila

Great little hotel. Close to union square, Chinatown, etc. . Although they say they provide breakfast, it’s really just coffee and some muffins. Nonetheless, will stay again and have a 10%off breakfast next door at a great French place😊

Partner

10/10

Exceptional

26 Oct 2025

Gian Maria

Valet is at fair price (just $15 more than self parking), room was clean, nice shower.

Leisure Self

10/10

Exceptional

25 Oct 2025

Arian

Awesome hotel overall

Business Self

4/10

Poor

23 Oct 2025

Dan

Had a cockroach in my room. Super disappointing.

Business Self

8/10

Excellent

21 Oct 2025

Jacqueline

Business Traveler

Everything was great, except the internet outage for 2-3 days. The staff was helpful and I would stay here again! Great location, bed, bathroom and room!

Business

8/10

Excellent

20 Oct 2025

Alain

Great ambience y well spotted

Leisure Family

2/10

Poor

19 Oct 2025

Ambreen

Was expecting a much better stay

Leisure Family

10/10

Exceptional

16 Oct 2025

Vyacheslav

All was great, the coffee, juices, croissants, muffins. We loved everything there.

4/10

Poor

15 Oct 2025

William

If you’re looking for a memorable hotel experience in San Francisco, you . How this place got an 8.8 rating I’ll never understand. While their pricing resembles that of their branded cohorts around Union Square, the property feels more like an Airbnb than a luxury hotel. The rooms are tiny, the fixtures are miniaturized, and the amenities nonexistent. There’s no provisioning for parking and one lonely desk agent whose spirited response to every question is, “Perfect”. This place has views, no ambience, and no service but what it lacks in of pretense. I liken it to an Airbnb with the added bonus of a hidden $50 destination fee.

6/10

Pleasant

14 Oct 2025

Adnan

The receptionist at check out was extremely rude. She needs to be trained

Business Self

6/10

Pleasant

14 Oct 2025

Kavitha

The AC in the room kept tripping AB’s had to keep calling. The did provide a fan eventually

Business

10/10

Exceptional

14 Oct 2025

Dion

I stay at many of the lower end Union Square Hotels meaning under $250 per night and Triton is the best of them. One minor nit, the bathroom door was loud when opening or closing. Very minor but worth fixing.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Alfredo

The HEART 💞of San Francisco!

Great place and space around the hotel! I enjoyed exploring … “ the streets of San Francisco”!

I attended the HSB festival in the GG park. Amazing weekend in a world class city. ☮️💞😍🎶🇺🇸🎉

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Felipe

Great hotel

Leisure

10/10

Exceptional

12 Oct 2025

dyan

Great location, nice staff, perks!

Partner

10/10

Exceptional

12 Oct 2025

Harrison

The location of the hotel was perfect for us and kept us one quick uber/lyft ride away from all of our stops. The hotel staff were professional and check in/check out was seamless. The complementary wine happy hour was an added bonus we didn’t know about. The room was clean and had great working AC/heat. We will be back and definitely recommend. Great for the price and very receptive staff/customer service.

Partner

10/10

Exceptional

09 Oct 2025

Krutika

The property smells soo good !

2/10

Poor

08 Oct 2025

Nataliia

I am extremely dissatisfied with my stay at this hotel. The room had dirty sheets, and when I requested to have them changed, I had to ask three times before someone finally came to replace them. The room smelled terrible, the air conditioning didn’t work, and the Wi-Fi was down for two days. In the morning, we even woke up to find a cockroach near our bed — absolutely unacceptable!

Considering how expensive this hotel is, the overall experience was shocking. The so-called breakfast was not a real breakfast — just a croissant and juice — and we were even charged for it.
Only positive thing- front desk were nice.

Business_and_leisure Family

10/10

Exceptional

06 Oct 2025

charles

Right in the heart of whatever you needed

Leisure Partner

2/10

Poor

03 Oct 2025

Zixiang

Breakfast is a joke, used to be better

Business Self

6/10

Pleasant

28 Sep 2025

Sze Ting Michelle

Its ok

2nd time staying - it's ok. Room smells a little. Location is great. A little pricey for what you get. Grab and Go breakfast is basically just 2 types of pastries and instant coffee / juice. Don't have your hopes up.

Self

4/10

Poor

28 Sep 2025

Jaye

There were not that many options for eating and for someone that is not in shape it was challenging to walk around because if I made a left out of the hotel it was a downhill walk which isn't an issue but to get back to the hotel it was a steep uphill climb. The hotel rooms have a wine cooler instead of a refrigerator which made it impossible for me to bring leftovers home when I did manage to find someplace to eat. The bed was rock hard which added to my chronic pain even though I was in one of the accessible hotel rooms. The room also did not have a desk where I could have used my computer and there is not a space downstairs that I could see that would let me do any kind of work. The rooms also do not have a closet.

Business

10/10

Exceptional

27 Sep 2025

Vic

We stayed at the Triton for about three evenings. The location is great! It is right across the street from Chinatown. It was also easy to get to Fisherman's Wharf, the Golden Gate Bridge, the Ferry terminals, and Japantown via Waymo.
The staff were very friendly and helpful.
The only heads-up I'd give is that you shouldn't expect a room with a view.

4/10

Poor

25 Sep 2025

Nora

Horrible room, great location

The room was tiny, which wouldn't have been such an issue if there'd been any kind of window with a view of something other than the backside of other rooms. The location rocks, but I won't stay here again unless they guarantee I'll have a much better room.

Partner

10/10

Exceptional

22 Sep 2025

Janet

Very convenient location and walkable to most areas for a weekend stay. Lobby a bit small for a “to go” breakfast …. Not enough seats but like the idea. HH glass of wine when I arrived was perfect

Leisure Self

10/10

Exceptional

15 Sep 2025

robert

Business_and_leisure Self

10/10

Exceptional

13 Sep 2025

John

Very quaint and enjoyable place to stay.

4/10

Poor

08 Sep 2025

Amod

Very less space in room, congested bathroom and breakfast was just for name sake

Leisure Family

10/10

Exceptional

08 Sep 2025

Dorothy

Great location, friendly staff, clean and comfortable,. Loved the decor.

Business Self

10/10

Exceptional

07 Sep 2025

CHRISTOPHER

Beautiful decor in a traditional building that has been updated. Perfect central area, friendly staff and great perks like included social got wine and breakfast.

Business Self

8/10

Excellent

07 Sep 2025

Emily

This is a great location and staff are friendly. Only issue is very small and old shower and timer lights so light turns off mid shower. Some furniture is outdated and drawers don’t stay closed. Otherwise, decent place to stay while touring area!

Leisure Self

6/10

Pleasant

06 Sep 2025

Verified traveler

Good Location!

Loved the location of this hotel, very close to everything! The hotel itself was fine, not terrible but not great. Old, little bit of a funky smell, and very small rooms. Nothing fancy but we would probably stay there again.

10/10

Exceptional

01 Sep 2025

Carmen

The hotel is nice and friendly and it ha an excellent position

Business_and_leisure Family

10/10

Exceptional

31 Aug 2025

Juan

They had water and breakfast for free

2/10

Poor

14 Aug 2025

Hugo

Great location. BUT: Very small dated room, badly chipped bath tub. No shower curtain provided. Only 2 towels for 4 people. TV needs to be paid for. Breakfast only until 9am! Gym room uninvited. Overall hotel felt like a 2 stars hotel.

Leisure Family

8/10

Excellent

11 Aug 2025

Verified traveler

Solid Option in Downtown

This is a solid option in San Fran, with a nice and easily walkable location. Quirky old building that they've redone nicely. We found a great local coffee shop, the cafe next door, while pricey, has a good brunch, bagel shop around the block good for to-go eats. We were in town for a music festival, so were gone most of the day until later at night, and as such did not get to partake in the evening happy hour. There is a daily resort fee added - be aware. The room was small, but doable for two, we found it a little dusty, but otherwise clean. And ladies of a certain age - the AC does not work, it's really just a fan, so if like me, you run a little hot, I suggest cracking the window and sleeping on that side of the bed!

Partner

8/10

Excellent

10 Aug 2025

Verified traveler

Great location and fairly quiet. Rooms were clean. Note that if you have a larger family, you may find rooms small. Breakfast was very basic but included.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

John

Excellent Stay

This is my second stay at the Hotel and I’m impressed again. Very comfortable and clean. I will definitely stay here again.

Business

6/10

Pleasant

09 Aug 2025

Derek

The staff were so friendly & the hotel is beautiful. The air conditioning sucked though & if was so hot in our room — hard to sleep. Pillows were also hard.

Partner

2/10

Poor

09 Aug 2025

Arathi

The hotel over charged me and would not refund.for the amount they charged I should have gotten a 5 star suite but instead it was not at all worth it

8/10

Excellent

07 Aug 2025

Melissa

The Hotel Triton’s location is stellar. Rooms are very small and the beds are not as lush/comfortable as a Westin or W, but for a city hotel it is fine. Bathrooms are tiny with basic amenities. Rooms have basic coffee makers and should be upgraded to Nespressos asap! Plenty of food and coffee options close by, though. Front desk staff is attentive, helpful, and friendly.

Leisure Family

8/10

Excellent

06 Aug 2025

Nicholas

The fisrt romm was interior facing and claustrophobic. For $20 i moved to a nicer corenr room, which was OK. It's an old building. THe areaw is very nice. staff was nice.

Leisure Self

10/10

Exceptional

28 Jul 2025

Donga

Loved everyone here! Everyone was extremely helpful and very friendly. I would definitely stay here again!

Leisure Pet

10/10

Exceptional

27 Jul 2025

Asher

Great time

6/10

Pleasant

24 Jul 2025

Javier

Very very poor breakfast. Rest is ok

Leisure Family

6/10

Pleasant

22 Jul 2025

Daniel

Thx-will exercise other options next time to SF

Room had an “in window” old school ac unit that didn’t work. Room was overly warm and not comfortable. Had to open the window to the street (noisy).

Business

4/10

Poor

20 Jul 2025

Kailyn

The staff member at the front desk was rude and combative when we were trying to check in. Also, the shower would drip at night while also having the metal sleeve falling off. Urban amenity fee is ridiculous and should be included in the cost of the stay and not a separate fee especially since the “amenities” it covered are standard hotel accommodations. Getting over $100 in fees upon arrival is the reason I won’t be coming back to experience.

Leisure Partner