Name: The Herbert Hotel
Address: 161 Powell Street 94102, San Francisco, 94102, US

10/10

Exceptional

24 Jul 2026

Ilijah

I’m

8/10

Excellent

19 Jul 2026

Senia

The property is a bit old and there is no front desk in this hotel.

Partner

6/10

Pleasant

15 Jul 2026

Jonathan

Hair in the shower from previous guest

Family_with_children

10/10

Exceptional

13 Jul 2026

Jose

Perfect

Self

8/10

Excellent

07 Jul 2026

José-Ovi

Good job but I have to walk to Stafford Hotel and make an payment. Then I have to walk to the Herbert Hotel to next block. It is so strange but it is interesting.

Self

6/10

Pleasant

06 Jul 2026

Michael

I always have a fantastic time at the HERBERT HOTEL Theres always a first for every thing. I've stayed countless times overs the years. Not one time did any room that I requested be without a mini fridge, maybe I've been lucky. I did need to have them bring one in. While the houseman was there I handed him 2 lightbulbs that needed replacing, that's is half the lighting for the room, I never did see those bulbs replaced. I found out also the blow dryer did not work, I did get another one, not only did the dryer not work , also the outlet was also not working. I also had a lot of trouble with the wifi going in and out, I had to use my hot spot from my phone it will stay for my go to hotel along with my visiting friends, I always recommend. . Ohh one more thing , I had a wrinkled shirt, and it stayed while due the brown stayed surface of the iron. Which I luckily caught the stain B4 hitting my shirt. ATTENTION TO DETAIL, IS A MUST WITH A HOTEL.

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Brian

Very good hotel with a great location.

Self

4/10

Poor

28 Jun 2026

Ekaterina

When my Uber first dropped me off, I walked over to the door, just to find it locked with a note asking those checking in to walk to another hotel, uphill. It’s admittedly not far, but having to do that with all your stuff, just to go back down, is extremely annoying, especially if there’s bad weather. It seems like these are partner hotels, so despite the fact that there is a lobby, it’s entirely empty.

The room was admittedly larger than the photos, but it wasn’t great. The window didn’t fully close, as so it was always cold and loud. The tub didn’t drain. There were purple hand prints all over the bathroom. Almost no storage space in the bathroom. Shower head leaked.

About a day into my visit, I received a message asking about my stay. I texted a brief response about the window, but it turned out to be an automated message, telling me to reach out to the front desk. I was too busy to reach out about all these details, so I can’t speak to the effectiveness of the service.

Self

6/10

Pleasant

28 Jun 2026

kevin

Okay

Partner

2/10

Poor

25 Jun 2026

Gabrielle

I was super disappointed. The rooms looked quaint on the pictures, but it was a terrible experience. There was blood on the ironing board, the shower curtains had holes which means that every time you shower there is water everywhere, the sheets were too short and did not cover the full bed which is not hygienic at all and the shampoo/soap/conditioner bottles were so hold that there was phase séparation and looked moldy. Additionally, the staff at the other hotel that checks you in were rude and it looked like I was annoying them by being there. The only good thing is the entrance is safe and you need your card to go in the elevator so at least that felt safe.

Self

10/10

Exceptional

24 Jun 2026

Ernesto

It was perfect! Cozy, clean, safe! Great area near everything!

Family

10/10

Exceptional

19 Jun 2026

Terralyn

New experience for me and it was nice. I think my adult children and I will try this type of lodging at our next adventure.

8/10

Excellent

13 Jun 2026

charles

It was convenient to Powell St. BART station

Partner

10/10

Exceptional

10 Jun 2026

Kevin

Good location near the metro. Ramen restaurant in the corner is open late and is a must!! Overall, good experience

Friends

10/10

Exceptional

06 Jun 2026

Nicola

This was such a great value for money! The location was perfect and the beds were suuuuuper comfortable with great pillows. The hotel was also VERY quiet. I will definitely be staying here again.

Partner

8/10

Excellent

06 Jun 2026

aaron

Location, location, location! Just know that the closest and bestest garage to park in is one block back on the NW corner of Ofarrel and Mason. There is a rental car agency on the ground floor. Another BIG note, check is kitty corner and 1/2 block up Powell at the Hotel Stratford. You must check in there before you will be able to get into the Herbert!!! Id suggest, dropping someone in your party at the herbert, park, check in, then help each other up. If alone, you can walk 60yards with your bags after checking in so, drop you bags quickly at the stratford Hotel, park, check in, then walk back to the Herbert.

Family

6/10

Pleasant

31 May 2026

Logan

Not the best, not the worst. Pros, great location very walkable, large room, secure building, quiet, great view, our room had a shower/toilet, not all rooms do. Cons, no actual staff on the premises, no bathroom soap, no body wash, cleanliness could have been better, no mini fridge, no ac. Also, not sure why there was a shower cap on the smoke detector..kind of a safety hazard.

Partner

6/10

Pleasant

24 May 2026

Michael

It was with okay spot if you’re just looking for a place to crash. If you want comfort and the standard hotel experience, look elsewhere

Friends_and_family Friends

10/10

Exceptional

24 May 2026

Alex

Near by most places

Self

10/10

Exceptional

21 May 2026

Kevin

Great price and location. I went during mild spring weather so the fact there is no Air conditioning wasn’t a problem but it could be for sure if it was hot!

Self

2/10

Poor

21 May 2026

Onyedikachi

Honestly get a different hotel, there wasn’t even a receptionist at the hotel. There were flies around abd the hotel had a weird smell

Self

8/10

Excellent

19 May 2026

Jimmy Chih-Hsien

Great location. On Powell street and near Cable car, Bart, and Muni states. The hotel is small and not staff on site. Will need to check in at another hotel (Strafford). The room is simple but clean. No A/C which can be problematic during the summer. I stayed for 4 nights and didn't spend much time in the room which is fine. But I asked the staff (via text) for more coffee supply and got no response.

Self

8/10

Excellent

16 May 2026

Suzanne

Good clean room.

Family

6/10

Pleasant

08 May 2026

Maya

You must definitely get what you pay for but either way the room is still cute almost like a boutique hotel. Well it pretty much is the shower was definitely the worst thing about the room floor seemed like it was gonna cave in and the water sprayed everywhere except for where it was supposed to the room is hot. The fan does not work good enough. But it’s in a great spot. It was definitely worth it to me.

Friends

8/10

Excellent

03 May 2026

Eduardo

Decent room

6/10

Pleasant

03 May 2026

Steve

Everything was good. I knew I was going to have to walk a block from this hotel to check in at another hotel. This was not a problem. (there is no staff located on this property but I knew that) When I got to my hotel room, there was no towels. So I had to walk back up to the other hotel to get some towels. Was not a big issue. Room was clean. Bed was comfortable. Bathroom was clean. Refrigerator in room. Water was Hot. Nice location. Near Bart.

Self

10/10

Exceptional

14 Apr 2026

Daniel

Clean room. Lots of shops nearby. Easy access to Public transport

Self

4/10

Poor

06 Apr 2026

Mayumi Rose

Where do I even start. At first glance, the hotel looked fine. Check-in, although done at the sister hotel, was easy, and the woman at the front desk was very kind and accommodating.

The room had no air conditioning, only ceiling fans. In April it was barely manageable, but I cannot imagine how unbearable this room would be in the summer.

The biggest issue was the bathroom. I specifically paid more for a room with a private bathroom because most of the rooms in this hotel use a communal shower. The private bathroom was disgusting. There was visible grime on the white tile floor that looked like it had not been scrubbed in a very long time. The lights flickered every time we turned them on, which made the bathroom feel even less clean and safe.

The shower was practically unusable. The water pressure coming out of the showerhead was no better than a leaking faucet. The water coming from the bathtub spout was much stronger, so for the entire trip I had to fill up a water bottle and pour it over myself just to wash off. That is absolutely unacceptable for a hotel room with a “private bathroom.”

Because the shower in my room was unusable, I tried to use the communal hallway shower instead. Before I even stepped inside, I saw something moving in the dark. When I turned on the light, there was a huge cockroach crawling around inside the shower. Needless to say, I did not use it. We called the front desk, and they said they would

Friends

2/10

Poor

04 Apr 2026

Nathan

There is no staff on site. You have to check in at a hotel down the block and nobody is at the actual hotel. It is very small and the rooms are bare, one small table and chair. The rooms get very hot and only have a fan. They only have us two towels and no hand towels. The toilet also stopped working halfway through our trip and would only flush sometimes. Do not recommend.

Partner

8/10

Excellent

04 Apr 2026

Willette

Good value. Nice room. Smelled mold in bathroom.

Friends_and_family Friends

10/10

Exceptional

30 Mar 2026

Montserrat

More than expected. Great room. Big.

Friends

6/10

Pleasant

29 Mar 2026

Diana

I recently had a trip to SF over the weekend and decided to stay at The Herbert hotel for two nights. I find it a little inconvenient when I had walked to a different hotel for check in, I assumed it owned by the same company. Fast forward to when I got into the hotel room, the room is overall clean, but what makes me disappointed is there's NO REFRIGERATOR and AC. The morning before I checked out, the room was really hot. Overall, I wouldn't recommend it to anyone looking for a place to stay around Union Square area.

2/10

Poor

27 Mar 2026

Timothy

The hotel is a huge disappointment. Terrible experience. There is no staff on property and I never saw one hotel employee in four days at the hotel. You have to check in at a separate hotel across the street and carry your towels across the street with you. My shower had hair and a woman’s eye lashes in it. The hotel is filled with creepy pictures of old men because it used to be a men’s club back in the old days. My hotel room had an awkward adjoining bathroom where I could hear the person next to me the entire trip. Bed and pillows are uncomfortable, there are no amenities. I couldn’t even find an ice machine, or a water refill station. I hope this review helps someone avoid such a disappointing stay where I feel like I experienced false advertising.

Self

6/10

Pleasant

26 Mar 2026

Jason

To Check into this property you have to walk to another hotel. There is no actual staff at the front desk. There was only one light in the room, no lamps. There was also no Kleenex in the room. The bathroom light was flashing like a strobe light and would give most people a seizure. The location was great, but that’s about it. Also no ice at all. Walls are paper thin.

Self

4/10

Poor

22 Mar 2026

Jennifer

The room was a standard clean but it was so HOT we had to change rooms which caused an issue because there's NO front desk person in the hotel. It's entirely run by the Hotel Stratford across the street. Our sheets were clean but we had no washcloths, no fridge, and half of the lamps didn't work and the phone line was disconnected. Whenever we had an issue we had to call the phone for Hotel Stratford because no one ever picked up when we called the number for The Herbert, despite being told otherwise by the concierge at the stratford.

Partner

6/10

Pleasant

22 Mar 2026

Diaminique

Great location. No AC & wash rags not provided

Friends

8/10

Excellent

22 Mar 2026

Brian

The room was fine, but there were a few things that stood out about this visit. First was that the check-in desk was at a different hotel across the street. After checking in, I got the key card which opened the actual hotel's front door. The other thing was that there was no refrigerator in the room; not a deal-breaker but missing a fridge was a bit of an inconvenience.

On a positive note, the hotel was nicely located in the city as there were many options for transportation (BART, cablecar, streetcar, etc.). Along those lines, there are stores and restaurants all around the area.

Partner

2/10

Poor

21 Mar 2026

Akmaral

OMG worst hotel I ever stayed IN SF
old stinky room hallway and the building itself very old room floor uneven ugly old dirty phone in the room just everything this place disaster no reception u have to go different hotel cross the street check in.

Self

10/10

Exceptional

15 Mar 2026

Kevin

Excellent hotel very well priced for the excellent location
Rooms large and clean and quiet
Bed comfortable
Staff very helpful and polite,would highly recommend

Self

10/10

Exceptional

07 Mar 2026

Ashley

Location is perfect and super walkable. The bathroom wasn't the cleanest, there were several spots where I found hair in the tub, bathroom, floor etc, but not awful. We just cleaned it ourselves and went on about our trip.

There originally wasn't a fan or mirror in our room despite the fan being included in our amenities and a mirror in all the photos. They immediately, without struggle, corrected the error and put us in the proper room.

There was a fridge and coffee pot which was nice, as well as a desk and TV. Towels were only given upon request and you do have to go across the street, where you check in, to get them.

Otherwise, there really wasn't much else. For the price we were able to book during a huge time of the year, I would 100% stay again. The staff was nice, the room was quiet and pleasant to stay in. We felt very very safe with the building and elevator only operating with a room key.

Overall a great choice!

Partner

2/10

Poor

27 Feb 2026

RodrIgo

Horrible! Fire alarm went off at 6am on a Sunday!

10/10

Exceptional

25 Feb 2026

Diana

Clean room, secure, and location.

Friends

10/10

Exceptional

23 Feb 2026

Christina

The room was nice & the veiw. staff was super friendly

Partner

4/10

Poor

16 Feb 2026

Edny

Not clean. Loud and could hear other guests.

10/10

Exceptional

15 Feb 2026

Josh

This is a great place to stay if you’re visiting SF. The room is perfect if you’re just looking for somewhere to sleep when exploring the city. The location is perfect! I definitely recommend staying here!

Partner

4/10

Poor

13 Feb 2026

Wilson

not great. but survivable. staff is lacking in manners and the most important thing at a hotel, hospitality. there is no front desk, you have to check in at a sister property a block away (this wasn't disclosed anywhere at any time or in any emails, I only found out bc I called ahead of check in). This was inconvenient as I had multiple heavy bags. The beds had large sink holes in them from heavy use. The fan lights turned on sporadically by themselves. The floors were unlevel/warped. Aside from that the room was fine, and quiet. Wi-fi was good. A positive note, early check-in! I was able to check in at 10am without any extra fee. The staff was the biggest disappointment, just unfriendly and unhelpful. I used to stay in this hotel years ago and it was great, I loved the rooms and the location, being able to look out onto Powell Street from the fire escape. Sadly, I won't be staying here anymore.

Business Friends

8/10

Excellent

12 Feb 2026

Derek

It's a three-star hotel in terms of the place itself, but I'm giving it four because it was what I expected it to be -- for the most part.

This is a no-frills hotel. You check in at a sister property one block over, and check-in was easy enough. There is no one at the front desk of The Herbert itself, and you need to pay for cleaning service

The room itself is fine, a bed, a desk, small fridge and a chair. What was disappointing is the lack of even a hook to even hang a hand towel on. There's literally nothing in the bathroom to place anything on other than the sink. And our toilet constantly stopped flushing because the water unit wouldn't trigger. I told the front desk at the sister hotel, but nothing was done. We had to take the top of the toilet off and manually press to get the toilet to work -- for a full week. Kinda annoying.

Also nowhere to sit in the room other than one desk chair. Beds are fine, but not the comfiest.

What this hotel has going for it is it's really close to Union Square and I heard almost no street noise for a week, although we were tucked in a corner unit.

This is a fine hotel for a business traveler or someone whose just looking for the location and doesn't plan to spend much time in the room. So I don't want to be overly critical since that's pretty much what I expected. But they could do a few small, easy things to make it a more pleasant stay.

Business

10/10

Exceptional

05 Feb 2026

Zachary

It's a good clean non-frills hotel for business trips.

8/10

Excellent

02 Feb 2026

Richard

Room was clean and hotel was in a central location. Easy check-in & check out. Room was a little warm, but keeping the window open and the fan on made it comfortable. I would stay again.

Leisure Friends

8/10

Excellent

31 Jan 2026

Kerry

Dated but well maintained property with clean, comfortable no-frills rooms.

The staff was first-rate, going above and beyond. They offered us a room away from Powell Street so we didn’t hear the cable cars going by, and accommodated all of our needs.

Conveniently located equidistantly between Union Square and the Powell Street Muni station, there is an abundance of shopping, dining, and entertainment opportunities close by.

We would definitely stay there again.

Leisure Partner

8/10

Excellent

26 Jan 2026

Elizabeth

Bed and pillows could use a refresh, but things were clean and decent for the price. Annoying that you have to check in on the next block. And you have to be careful to shut the door tightly or you may get followed in by an unsavory character.

4/10

Poor

25 Jan 2026

Ivan

We used to come to this hotel all the time before Covid. It used to be well taken care of and we always loved that it was quiet and you couldn’t hear anyone in the halls or the next rooms over. The last two time were quite terrible. Basic things like hand soap was not there, no body wash, no wash cloth, no hand towel. The fire smoke detector base had bleeding noise the whole night which made it hard to sleep. The curtain shade was all torn up. There was only one light that worked, had to get out of bed to turn it of and no side bed lights. Not sure what happened to this place.

Leisure Family_with_children

8/10

Excellent

22 Jan 2026

Jason

Quiet, large room. Good value
Water pressure in shower was pathetic.

6/10

Pleasant

17 Jan 2026

Theodore

It would be helpful to have a luggage room to store my bag for a few hours after check out.

8/10

Excellent

14 Jan 2026

Christian

Na

Business

8/10

Excellent

14 Jan 2026

Travis

You get what you pay for. The value was good because this hotel was comparatively cheap but you dont get much.

The location was great, just two blocks south of Union Sq. Also two blocks north of BART station. Lots of restaurants nearby and very centrally located.

The room was also very clean, and the walls just gotten a new fresh layer of paint, which helped offset some negatives in other areas. It made the unit appear very clean and kinda new-ish. The sheets and pillows were also very new and clean. The bathroom tiles seemed new too.

However, the desk, fridge, etc were kinda old. There also was no dresser and the closer wasn't even deep enough to fit clotheshangers so if you need to hang clothes for a business meeting this place could be tricky. The safe was also planted right in the middle of the closet, making the closet almost entirely useless. I was there for a healthcare conference and really had nowhere to hang my suit/shirts because not only was the closet not deep enough such that you couldnt hang shirts (the edge of the clotheshanger hit the wall) but the safe made things even worse.

Also, the rooms are connected and there was a door between my neighbors room and mine with nearly a full inch between the bottom of the door and the floor so I could hear everything going on in the next room.

So, the value here is good if youre simply looking for a cheap place that is clean and centrally located. But if youre staying for business .......

Business

10/10

Exceptional

11 Jan 2026

Joshua

very great spot and easy to get to!was only there for one night

10/10

Exceptional

28 Dec 2025

Felicia

Rarely sW the staff as i was on the go, but an excellent lication and room was nice.601. Laundry was great and reasonable as well as nice there were microwaves. Just missing some paper towels or napkins.

Self

2/10

Poor

26 Dec 2025

Robert

Only thing good about this Motel is the location. When you first arrive, there is a sign at the door instructing you to turn around and go to another hotel down the street to check in. There you are told that there is no staff on-site at the Herbert, no cleaning and no concierge. I walked back to the hotel and headed to my room. There was no fitted sheet on the bed, the mattress itself was dirty and covered in stains. The floors were uneven and the radiator leaked water out the bottom every time I used it.

This Motel deserves 0 stars and potential guests should avoid unless you have a thing for staying in dumps like this one.

Business

10/10

Exceptional

11 Dec 2025

Gilbert

Great hotel! A block away from union square and also Powell St. Bart and muni trains stations. Coffee, restaurants, and bars just steps away.

Partner

8/10

Excellent

09 Dec 2025

ALY

Price is so reasonable

Business_and_leisure

2/10

Poor

08 Dec 2025

Jennifer

The staff was lacking in support. They couldn’t answer the simplest question such as where we can find a luggage rack. Negelcts

10/10

Exceptional

03 Dec 2025

Carlet

I rate it excellent because it is a great location and a great value if you have the right price. Very comfortable stay.

2/10

Poor

02 Dec 2025

ESHAAN

Bathroom windows had a plan glass exposing yourself to outside world, there is no way a lady can have a bath in this room without someone noticing from adjoining apartment buildings, No cleaning facilities for 5 days, if you ask, they will charge extra they said. Not worth for money at all.

Business Self

10/10

Exceptional

01 Dec 2025

Owen

Clean

10/10

Exceptional

29 Nov 2025

Joran

Good stay

10/10

Exceptional

26 Nov 2025

Shahid

Clean comfortable room with all the basic amenities.

Self

4/10

Poor

23 Nov 2025

Christopher

Bed is not a queen like advertised. It is a full mattress; skinnier & shorter than a queen. The floors were quite dirty and the sink leaked so much that we had to put a towel on the floor to sop up the dirty water. Speaker in the TV is blown, too, making watching tv painful.

Leisure

10/10

Exceptional

22 Nov 2025

Wynton

Good staff. The room was clean. The bathroom was a little rough. But it was it was overall good stay.

Business Self

10/10

Exceptional

12 Nov 2025

Victoria

Nice and clean thank you

2/10

Poor

08 Nov 2025

cesare

Property is outdated and not clean

Self

4/10

Poor

03 Nov 2025

Daniel

Towels had yellow and green staining. There was no soap or body wash in the room. Sheets were turning yellow as well.

8/10

Excellent

02 Nov 2025

calvin

All was good basic room clean and comfortable for the price

Self

8/10

Excellent

31 Oct 2025

Ana Carolina

Check-in is done at another hotel on the same street. The first room I was given was not clean — there was hair in the bathroom, the bathtub was black with dirt, and there was mold on the curtains. I went to the reception to request a room change, and they were very helpful and immediately gave me another one. The second room was clean and comfortable.

Friends_and_family Friends

2/10

Poor

29 Oct 2025

Stephanie

No staff onsite, you have to check in a block away. Housekeeping costs extra. 2 towels total provided for 2 adults, no hand towels. Room was filthy. No fitted sheet, just a loose sheet placed over a hair-covered and mystery-stained mattress pad. Comforter was full of burn holes and filthy, covered up with a top sheet that had small stains that appeared to be blood stains. Tub was dirty and full of hair. No overhead lights in the room and one of the “reading lights” at the side of the bed shorted out the first night.

Leisure Partner

2/10

Poor

16 Oct 2025

Josiah

There is no air conditioning in the rooms. I repeat no AC. Even worse, the windows did not open, the rooms were incredibly hot, like 75° or 80°. So hot that when I walked in I was immediately uncomfortable and took off my jacket and was still sweating. The suggestion was made to get maintenance to come up and open the window. Which was counterintuitive....because the street outside is quite noisy

So the option is either enjoy a 75 or 80° room at night or have an open window with noisy street outside to cool the room down.

Sadly not a workable option in either one. I had to check out within an hour of checking in because there was no way I could survive even a single night there. Thankfully the staff was very gracious and refunded everything.

Oh, and I forgot to mention, you can't even check in at the hotel itself. You have to walk down a block and a half to another hotel and check in at their front desk and they give you a key for that hotel. It's really a weird situation, there's not even a person at the front desk at this hotel. In short, book any hotel but this hotel. Go book a hostel stay, which I did the night before, it was lovely.

Just don't stay at The Herbert. Don't waste your money. Don't waste your time. And most importantly, don't waste an hour of your life that you can't get back and the stressful time it would be for you to go through what I had to go through. Save yourself LOL

Business_and_leisure Self

8/10

Excellent

15 Oct 2025

Valerie

Fantastic Location. Very, very clean. Good value for money.

Self

2/10

Poor

12 Oct 2025

Yang

Hair in the bath,floor and toilet . Wrong word in the notice of front desk.' one block away' write in 'One black away'
I check in late at night, there is no any notice either on the door, nor the welcome message( what's the use of 'welcome'!!!!!!, or the link. So terrible. The gate were locked, I have to wait almost half an hour with coldlessnand tireness . so I have to wait and follow other guest enter.

Leisure Self

2/10

Poor

10 Oct 2025

Dion

No fridge - no service - bad bad bad

Business Self

8/10

Excellent

05 Oct 2025

John

The hotel was a great value. It was near the cable car line and the BART station. The room was perfect not too small. The only issue is the shower is very slippery. It would be easy to break your hip there but that’s an easy fix. Otherwise we enjoyed our stay very much.

Leisure Partner

8/10

Excellent

04 Oct 2025

Jorge

Rooms were comfortable, cleanliness could have been slightly better in the bathroom (upon arrival it seemed it needed a little more work, nothing major just small details) Staff was nice, nice building, great area close to public transportation, Union Square, lots of eating and shopping options. Overall a nice stay. Rooms were basic, but offer everything you could want. I would stay there again.

Self

4/10

Poor

02 Oct 2025

JACKSON

There was no screen on the window, the safe didn't work (dead batteries possibly), there was no seal or weatherstripping on the door to the adjoining room so when the person in the room next door uses the bathroom, the room floods with light (and noise from the bathroom).

No AC so it was balmy in the room. No rod in the closet for the (only 3) hangers to actually use. Had to find ways to hang clothes from the dusty door hinges, doorknobs (ew) or light fixtures (unsafe).

There are outlets in the room with no coverplate (unsafe), the door sticks so you have to make sure to pull it into the jamb so that it locks.

And most of all, there was no fitted sheet on the bed so when it comes loose, the icky raw mattress is exposed, which is gross.

There was no way to dim the lights, so either the room is 100% bright or 100% dark.

Maybe the room was cheap by San Francisco standards, but there are junkies shambling around the door, no hotel staff in the lobby, and human feces on the sidewalk outside, sad sights really. Would not recommend.

Business Family_with_children

10/10

Exceptional

01 Oct 2025

Carlet

No fuss just simple and great

This hotel offers a nice, clean,comfortable stay with option for private bathroom. It is a great location.

Business

2/10

Poor

01 Oct 2025

Harry

Hotel room smell and not clean . Not recommended it .

Leisure Self

6/10

Pleasant

30 Sep 2025

Andrea Paulina

I liked the hotel and room, just wish they had left more towels, provided toothpaste, and had a water dispensor at least in the hallway.

Business_and_leisure Self

10/10

Exceptional

29 Sep 2025

David

Clean rooms in great shape. Close to food and stuff. Will stay whenever I come to San Francisco.

Leisure Self

10/10

Exceptional

29 Sep 2025

Manuel

Restaurant and coffee and Bart and buss

8/10

Excellent

27 Sep 2025

Thyra

The room was fine, no frills like face cloths 😉. Surfaces seemed clean except the floor was dirty.

Leisure Self

4/10

Poor

27 Sep 2025

Willie

This hotel is centrally located, which was very nice. Walking distance to many different activities. But was saying that there is no air-conditioning. There were no ice machines or vending machines at all. And there were generally old men that stayed there which was kind of odd. It would be nice to at least have an ice machine to make a drink or two in the evening to relax. And you must keep your windows open all the time otherwise it is uncomfortable. I would definitely consider other options.

Leisure Friends

6/10

Pleasant

24 Sep 2025

David

No one at the front desk I had to register and check in at another hotel up the street,kinda weird.
I was told that the company ran other hotel's in the c
Surrounding area. Check in was painless except for having to give them a copy of my physical credit card. Anyway the hotel was ok nothing outstanding. Room was small but ok,sheets were short fitted. Room had no amenities except a coffee pot. It was very close to restaurants and public transportation.

Self

10/10

Exceptional

22 Sep 2025

Scot

Great stay…

Business Self

10/10

Exceptional

21 Sep 2025

Samantha

Second time staying here!! Great great great!!! We had to share bathrooms in the hals

4/10

Poor

21 Sep 2025

George

The check-in procedure was terrible. I had to walk uphill one block to another hotel with three items of luggage. There were no cups in the room for water, no Kleenex, no replacement towel service, no coffee maker. The staff I spoke to at the Stratford were lovely, but informed me if I wanted the trash removed or other attention, there would be an extra charge. I was told to take the trash to a receptacle near the elevator.

Business Self

8/10

Excellent

19 Sep 2025

Isabelle

Big Room

Business Friends

4/10

Poor

19 Sep 2025

Tony

Bath tub has rust stain. Window in bathroom has no curtains for privacy.

6/10

Pleasant

18 Sep 2025

Carol

There is no staff at the front desk which is inconvenient bc you have to walk a block (with luggage in tow) to another hotel to check in. Then, when you check out, there is no place to store your luggage for the rest of the day. There is no air conditioning in the room. Very basic room. The things it has going for it: clean, good location

Leisure Partner

10/10

Exceptional

16 Sep 2025

Samantha

Absolutely LOVED IT! Got one queen bed and the room was cozy. It wasn’t huge but trust me it had everything you need for you and another person. You have to check in at another hotel which was kinda odd at first BUT it ended up being really good because you use the key to open the door into the building, elevator, you need the key to go up to the floor on the elevator… which is GREAT if you think safety!!!! It was quiet, clean and didn’t have to talk too much to people which is amazing in my opinion! A very nice parking garage is nearby (walking distance) as well as a lot of options for food, transportation, and night life! Overall great experience! 10/10 recommended and I will be booking again when I visit San Francisco in the future! Love to be in the middle of all the fun while feeling safe!

Leisure Partner

10/10

Exceptional

15 Sep 2025

Robert

I liked being right at the beginning of the cable car line, it made the location very convenient for travelling around downtown and seeing all the touristy sights. The room was very clean, i had a top floor corner unit and enjoyed the 5 night stay, would reccomend for the price.

Leisure Self

10/10

Exceptional

14 Sep 2025

Devashish

Rooms Smells like piss!

Leisure Self

10/10

Exceptional

08 Sep 2025

RyAnn

It was inconvenient to have to walk to another location to check in. Thought the staff was on a break or something because we didnt see their sign to go to the other place to checkin at first.

Leisure Partner