Hotel Spero, Vignette Collection

United States , San Francisco Area - CA
SAN FRANCISCO, 405 Taylor Street
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100 reviews shown

10/10

Exceptional

13 Mar 2026

Theodore

The hotel is a great hotel very nice house keepers and there really on top of it for cleaning your room each day!!

Self

6/10

Pleasant

09 Mar 2026

AnaMaria

The hotel itself is nice and well kept. However, the noise level is an issue, you can hear almost everything from the room, including housekeeping staff talking and guests in nearby rooms. Also, the restaurant is currently closed for renovations, which should be clearly noted somewhere before booking.

Self

10/10

Exceptional

08 Mar 2026

Dawn

We had a very nice stay. Close to theaters, parking next door, helpful staff. Definitely would stay again.

Friends

10/10

Exceptional

08 Mar 2026

Joshua

Lots of shops nearby. Staff was great. Though restaurant was under construction

6/10

Pleasant

06 Mar 2026

Benay

Been coming here now a few years and it’s been steadily declining. This has typically been our go to property in the City but I feel like it may be our last. Location is great but service has really taken a dip. As a “VIP” guest(because of our status with Hotels.com) we used to be welcomed with cookies, waters, and food vouchers for the restaurant. That went away with the nice gestures but it didn’t bother me but this last trip was not a very welcoming one. I had my wife check in while I parked in a nearby parking garage. She said the front desk employee wasn’t very nice. Once I met my family in the room I immediately noticed that it was the wrong room. I had booked a specific suite and that wasn’t it. I go downstairs to ask about it and the gentleman kept telling me that it was correct(even though I had pictures of the room that I booked). I told him I wasn’t in the mood to argue with him as my family and I were hungry and on the way out to have dinner. We just went with the flow and tried to enjoy our time there but it just wasn’t the same because we were so used to the suite we always get. Unfortunate that we’ll have to find another property to stay out for our future trips to the City.

4/10

Poor

01 Mar 2026

Gamlet

The stuff that were good no problem with the stuff the rooms are old and TV doesn’t work right they couldn’t even fix it

10/10

Exceptional

01 Mar 2026

Anna

The staff was wonderful, the check-in was easy, the room was clean, the bed was very comfortable, and they were plenty of pillows. The thermostat worked well, although the fan was kind of loud. The breakfast was exceptional, the pastries were light and fresh and even the eggs were good, which is rare. I would definitely stay here again. I had a conference at the Hilton, which is just across the street, which made it so convenient to be out of the busyness of the conference and in our quiet residence next-door. I highly recommend this hotel. Plus the view was great! We had a corner room and was just lovely.

2/10

Poor

26 Feb 2026

Benjamin

I first stayed at the Spero in 2005 and had made a point of staying there when ever I visit San Francisco. Over the years it has transformed from a well kept hospitable hotel to a run down establishment which looks to only maximize revenue from their guests. The rooms are very tired, similar to a run down Hampton Inn, there are no amenities despite charging a resort fee, and staff are more akin to working at a fast food establishment than a hotel. There are many better options now in the Tenderloin or wider San Fran area.

10/10

Exceptional

20 Feb 2026

Yu-Lin

Clean room, elegant design, boutique hotel experience.

6/10

Pleasant

18 Feb 2026

Kaitlin

So small and not in the safest area

Partner

6/10

Pleasant

16 Feb 2026

Vianne

Wish we were informed that the restaurant was going to be closed. Would not have brought the breakfast package. They used powdered eggs. I room was interesting. Big however it was old.

2/10

Poor

16 Feb 2026

Muska

This place doesn't match the posted pictures. Please don't be fooled. It is an old stinky hotel. The location is literally next door to the ghetto. The lobby had this weird old building smell mixed with cheap perfume. The elevator was old and tight. The hallways were gross and reminded me of creepy motels in the movies. The room was small, dirty stinky carpets, bathroom door couldn't close. The noise from other rooms are another level. The windows were so dirty that outside view is blurry. I am sure it is comparable to a motel 8.
Pictures and fake AI reviews fooled me. Don't get fooled.

Leisure Partner

4/10

Poor

15 Feb 2026

Constance

Tolet was backed up all night zero water pressure

Business Family

10/10

Exceptional

12 Feb 2026

Shawn

The front desk staff was very courteous and helpful with local recommendations and info about the hotel! She was kind enough to fulfill my request if highest floor available and even Gabe

Business Self

10/10

Exceptional

03 Feb 2026

Michael

Everything was wonderful!!

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Steve

The room was nice. The staff was very accommodating and had a pleasant stay over the Thanksgiving weekend

Business_and_leisure Family

10/10

Exceptional

02 Feb 2026

Vicky

Jay at front desk is wonderful! He's very friendly and accommodating.

10/10

Exceptional

01 Feb 2026

Richard

room was more than adequate

Leisure Friends

10/10

Exceptional

25 Jan 2026

Camille

The room was clean and had a lot of space. The bathroom was nice as well, it had a cool lil setup.

10/10

Exceptional

23 Jan 2026

Jan

All good

6/10

Pleasant

22 Jan 2026

Keigo

Tooth brash was missing

Business Self

8/10

Excellent

22 Jan 2026

Jason

The hotel is very nice, the area around the hotel is not.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Catalina

Very clean very quiet just very unhappy about being charged again on accident.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Olga

Cozy and clean 👍

6/10

Pleasant

02 Jan 2026

James

Room water pipes shook in the shower, lobby was cold

6/10

Pleasant

01 Jan 2026

Jade

Room in good condition. staff just ok

6/10

Pleasant

30 Dec 2025

Christie

The staff and breakfast were fantastic, but the hotel itself could use some investment. The air conditioning was very noisy, the TV was difficult to use, and the shower pipes were extremely loud. Special thanks to Bryan and Jonny, who were very helpful.

Leisure Family

10/10

Exceptional

21 Dec 2025

Martha M

Clean room!

8/10

Excellent

07 Dec 2025

Brienne

Good location and great price.

Leisure Partner

8/10

Excellent

30 Nov 2025

Gail

Wonderful manager.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Elaine

Very nice hotel, clean and comfortable, standout in a dodgy area of San Francisco

Partner

10/10

Exceptional

23 Nov 2025

ZACHARY

Clean room

8/10

Excellent

19 Nov 2025

George

Plus: Staff, clean, convenient location.

Minus: The Room was warm, and the thermostat could not go lower than 68 degrees. Had to leave the window open; noisy most of the night and early morning. The room was still hot.

Tiny bathroom, but the shower was adequate.

The bed was too hard, but it was a minor inconvenience.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Ashley

Staff was very helpful. Clean room.

Friends_and_family Friends

6/10

Pleasant

15 Nov 2025

Vanessa

Hotel is fine. Just fine. Lobby is nice and well kept. My room was also fine. I didn’t have heat in my room , the only option was a “cool” option. Brought it up to staff and they said it was an old system. They were kind and offered to bring maintenance in BUT I opted out as it was just a 1 night stay. If you come in the warm months, that’s obviously not an issue but cooler months may be. I was cold at night.

Self

8/10

Excellent

11 Nov 2025

TARSHI

Good

4/10

Poor

10 Nov 2025

Robert

Staff was great. Hotel rooms tiny. Elevator broke down. Hotel needs a refresh.

6/10

Pleasant

07 Nov 2025

Abeer Jawad A

the room was in good condition, smaller than expected and hotel was old. The staff were nice and accommodated my request

Business Self

10/10

Exceptional

05 Nov 2025

Payam

Great location, nice staff

10/10

Exceptional

24 Oct 2025

Christopher

Clean room

6/10

Pleasant

23 Oct 2025

Alexandre

Business

4/10

Poor

21 Oct 2025

Sabrina

Worst bed, outdated, sketchy neighborhood.

Business

10/10

Exceptional

21 Oct 2025

Allan

Excellent property and service.

Leisure

6/10

Pleasant

17 Oct 2025

Brook

It was a beautiful hotel. The only thing I would suggest is maybe different beds I was there from Monday through Friday and their beds were just so uncomfortable. One more thing they’re AC. It was hot couple days we were there and I just felt like I couldn’t get it cold.

10/10

Exceptional

16 Oct 2025

Shannon

This was a cute and stylish hotel in downtown San Francisco. There were some sketchy characters hanging around the neighborhood as it’s right on the edge of the tenderloin which is not a great part of San Francisco. However, I felt safe at the hotel and had no trouble getting transportation like an Waymo and taxis. The staff was very nice. There was parking right next-door for $50 for 24 hours that was not affiliated with the hotel. I liked that we had a room on a high floor to be able to take in the incredible San Francisco views.

Leisure Friends

10/10

Exceptional

13 Oct 2025

Madeline

Great. Appreciated the coffee/tea and water in lobby

Business Family

10/10

Exceptional

12 Oct 2025

JOHN

Clean rooms and very friendly staff

Leisure Partner

4/10

Poor

11 Oct 2025

Yashwant Rao

The lady at the reception didn't give us the complimentary water bottles that she was giving to everyone else. When we went back to collect the same later, she said she was running out of the stock for water. We asked one of the staff members to know nearest store where we could go and buy water, that kind soul asked me to wait and brought us two water bottles from the stack right behind the reception lady. To our horror, that reception lady got upset and angry with that nice junior staff over this. At that point I told her that she is being rude and also that she lied that she is running out of stock when there clearly was stack of water right behind her desk. She simply said \"okay\" and went normally about her work. No apologies, no remorse whatsoever.

We also realized next day that the same lady at reception didn't give us the 'breakfast coupons' while checking in. I was sent back from the restaurant to collect them at the reception and come back again. The normal practice of telling your room number and having your breakfast didn't apply to this place.

When one ends up paying almost 300 usd per night (yes, I totally understand that taxes and real estate costs in SFO are high) the least one expects is a courteous staff which doesn't differentiate between customers looking at \"brown\" skin color, simply because the color of the dollar bill that we pay is still same \"green\".

Friends_and_family Friends

10/10

Exceptional

09 Oct 2025

Jarvis

Clean and cozy

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Michelle

I have been staying there when i visit San Francisco for about 2 years. They definitely have improved their customer service. I felt welcomed and a very diverse hotel clientele

Leisure Family

10/10

Exceptional

05 Oct 2025

Debbie

Safe inside the building,safe walking during the day, i wouldn't walk out side at night.

Leisure Family

4/10

Poor

28 Sep 2025

Roman

Ignored by staff when trying to get compensation for the constant fixing of my keycard. The property was extremely noisy (especially the AC, you could hear everyones’s AC and TVs), the staff interrogated me during one of the times I needed to get my keycard reprogrammed, the room smelled the moment I entered it for the first time, no coffee machine in room despite it being on the listing/website, and the bathroom door + the table were very dirty/scratched up like a dog was in there.

Leisure Self

10/10

Exceptional

26 Sep 2025

Shelley

Good location Attentive staff

Leisure Family

6/10

Pleasant

25 Sep 2025

Emily

Overall, our stay was ok. AC was not working and SF was unusually warm the nights we stayed and our room was around 80 degrees. The area around hotel is so-so, I don't advise walking around, just grab a ride! The hotel is nicely remodeled though. The restaurant/bar attached to hotel had a great happy hour and breakfast.
We did escalate the issue with AC and it being uncomfortable in the room at night. The first night we were offered to move rooms, but quickly realized it was clearly the hotel having issues. We messaged hotel for partial refund and have yet to hear back. If the AC was working, this would have been a great stay overall!

Partner

4/10

Poor

24 Sep 2025

John

The room was very dark for my wife who has limited eyesight and needs good lighting. The sink plug in the bathroom was broken. The staff were very helpful

Leisure Family

10/10

Exceptional

22 Sep 2025

Lynn

Renevated older building, easy walk to Union Square

Leisure Family

8/10

Excellent

21 Sep 2025

Aimee

Great hotel, pretty good location. I just wish they had a pet relief area within the hotel. Walking a night with a small in the city was not the best choice

Friends_and_family Friends

10/10

Exceptional

20 Sep 2025

Theresa

Nice place

Customer service was great. Rooms were cleaned and tidy everyday.

8/10

Excellent

19 Sep 2025

Trisha

The hotel & staff were great. The place was very clean only problem was the neighborhood.

Leisure Self

10/10

Exceptional

15 Sep 2025

Kevin

Great

It was great

Business

8/10

Excellent

15 Sep 2025

Jannine

Stayed for one night parking next door in parking structure was the only parking available and they charged $70 for the night
There were quite a few homeless in the area
As far as hotel goes it was clean for the most part beds were comfortable and staff was friendly but they do not answer the phones when you call aside from that it was an ok stay for one night.

Leisure Family_with_children

10/10

Exceptional

11 Sep 2025

Robert

Was very good… just wasn’t pleased with the environment outside the hotel… otherwise the stay was great…

Partner

10/10

Exceptional

11 Sep 2025

Lijiuan

The hotel itself is nice and clean. Staff are helpful. The daily cleaning service did a great job every day during my stay for 6 days.

However, I am not so sure about the neighborhood. Many homeless people are hanging around on the right side of the block. It's not a hotel issue, but a city issue.

Business Self

6/10

Pleasant

10 Sep 2025

Maria

Front desk are not knowledgeable about area for dining.

Business_and_leisure Partner

10/10

Exceptional

07 Sep 2025

John

Great stay

10/10

Exceptional

06 Sep 2025

Ying

Friendly staff, awesome breakfast and good locatio

The staff are friendly and helpful. It's so nice to have warm breakfast with three choices every morning: waffle with berries, a huge burrito with side fruits, eggs and bacon. I tried different one every day and all three are great, especially waffle. The location of the hotel is great as it's walking distance to Moscone center and China town. Tederoin is a neighbor that is a couple of blocks away, which you want to avoid. I always went to the other directions away from that area. Hotel is clean and modern. My only complaint is the shower head. I lived on the 15th floor. The water pressure was low.

Business

10/10

Exceptional

06 Sep 2025

Darlene

We met our family of four and the staff made a great effort to accommodate us for dinner and and a leisurely service attitude that allowed us to have a lovely visit.

Friends_and_family Family

4/10

Poor

01 Sep 2025

Gerardo

The room is way too small for the price. No hotel parking available.. hotel does not provide parking voucher
Terrible smell in the room and the carpet

10/10

Exceptional

31 Aug 2025

Choca Lee

Friendly

10/10

Exceptional

27 Aug 2025

Verified traveler

Great place to stay on work trips

Location is great for my work trips as my office is downtown, and it's an easy walk from BART, to the office, and/or ride from the airport.

It's on the edge of the Tenderloin, so the street life and activity can feel a little edgy at times, but I've never felt unsafe.

Love the lobby decor and the rooms are modern but warm and comfortable. Beds are comfy, black out blinds. Sometimes you hear some street sounds, but I travel with ear plugs, so it's never been too much of an issue.

The staff are super friendly, the coffee is strong and solid and flowing at 6am - 10am, and really appreciate the gym (basement, but clean and the equipment works). The adjoining restaurant is also convenient and reasonably priced - especially during HH.

Business Self

6/10

Pleasant

26 Aug 2025

Cyrus

Bed not very comfortable and water pressure inconsistent

10/10

Exceptional

18 Aug 2025

James

Great location clean

10/10

Exceptional

17 Aug 2025

Tanya

The hotel was very nice! Staff was excellent! Would definitely stay again!

Leisure Friends

8/10

Excellent

15 Aug 2025

Kris

Hotel good neighborhood not good

Nice hotel. Room was nice. Restaurant onsite was so so. Neighborhood was not great, too close to tenderloin

Friends_and_family Family

4/10

Poor

15 Aug 2025

Laarni Marie

I liked that this hotel was close to Union Square and close to rideshare to Bill Graham Civic. I didn’t like that many of us who checked in had to wait an indefinite amount of time for our room to be cleaned and available. I ended up changing rooms for one that’s not city view that was available because we were running late to an event. I was not the only one with this issue. On top of that the pipes would make such a loud sound when using hot water in the shower. I’m not sure if this was on my floor specifically, but it was not just when we used our shower. We could hear the pipes when other people would use the hot water in the shower. The beds are also not true queen beds. We noticed they were full size beds and the linens were done in a hurry. I saw the fitted sheet was placed upside down. I probably won’t stay here in the future unless they have improvements.

Leisure Friends

10/10

Exceptional

12 Aug 2025

Cristal

Everything was great!!

Business_and_leisure Friends

10/10

Exceptional

11 Aug 2025

Abby

This hotel was terrific - from the friendly staff, clean updated rooms, to the architecture and history.

Friends_and_family Family

8/10

Excellent

11 Aug 2025

Cristina

The building was beautiful inside and unique; however, there was a destination charge, and they also did not provide parking, which was another fee out of pocket. Of course, the parking surrounding the hotel was costly, up to $60 a day, and there’s no way around it.

Leisure Family

8/10

Excellent

10 Aug 2025

Dimitrios

Nice hotel, clean up the streets around it.

Hotel was fine. Location was rough because of the outside surroundings. Terrible streets surrounding the hotel, but the hotel was nice enough.

Partner

10/10

Exceptional

06 Aug 2025

samuel

Grateful Dead 60th

Found a last-minute reservation for the Grateful Dead 60th checked me in at 11:00 a.m. Very Grateful! Great room.

Friends_and_family Friends

10/10

Exceptional

06 Aug 2025

Rachel

Excellent service , charm and food!

Business_and_leisure Family

10/10

Exceptional

05 Aug 2025

Jamie

The immediate area seems pretty safe. However, a block or 2 over is very sketchy. I do not recommend walking around at night. During the day it’s not so bad, take rideshare if you can. The hotel property itself is very nice and clean.

Business_and_leisure Partner

10/10

Exceptional

05 Aug 2025

Ricardo De

8/10

Excellent

02 Aug 2025

Wesley

The Hotel Spero- Family Trip

We stayed at The Spero Hotel for a family trip and overall had a pleasant experience. The room was clean, spacious, and comfortable for our needs. One of the highlights was the front desk staff's willingness to accommodate an early arrival by securely holding our bags until check-in, which we really appreciated.

However, there were a few issues that took away from the experience. Some of the provided toiletries, like the shampoo and body wash, were not functioning properly, and a few items in the room were unplugged when we arrived, which caused some initial confusion. Additionally, we requested an extra blanket during our stay, but it never arrived despite following up.

With a bit more attention to detail, especially in guest requests and room readiness, this could have been a five-star stay. That said, the location and cleanliness make it worth considering for a future visit.

Friends_and_family Family

8/10

Excellent

29 Jul 2025

Nikki

Nice property. Loved our suite. Got a voucher for $20 off at Jasper's next door, but only for one person. No water in the room for a suite? Strange.
Enjoyed our stay.

Leisure Friends

10/10

Exceptional

28 Jul 2025

Lavelle

Friendly staff,Great experiences, conventional

Partner

4/10

Poor

27 Jul 2025

Verified traveler

Room not clean, service is very slow

Friends_and_family Family

8/10

Excellent

24 Jul 2025

NEELESH

Great people and hotel was decent but the area is filled with homeless people .

Business Self

6/10

Pleasant

24 Jul 2025

Laila

Jankies close to hotel

Location is very bad and very kids not friendly!! Too bad it’s not mentioned. Walking around junkies feels really bad

Friends_and_family Family

8/10

Excellent

23 Jul 2025

Megan

The room is generously sized and great price. My specific room 1206 has the oddest bathroom so anyone who is not petite will have difficulty.

Business Self

10/10

Exceptional

23 Jul 2025

Robert

Nice and clean, newly renovated.

Leisure Family

10/10

Exceptional

20 Jul 2025

Albert

It was okay

Everything was pretty good service except we got a room next to the elevator and that was pretty noisy. We would have changed but there was no more rooms available to change too. They should tell you that our room was next to the elevator.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

CHAD

Nothing I can say bad about this hotel. Jaspers is an amazing place to eat. Great service, great people.

Business Self

10/10

Exceptional

19 Jul 2025

Juan Carlos

Location, we will definitely be back

Leisure Partner

10/10

Exceptional

16 Jul 2025

Jane Lu

Excellent! Cozy and big room.

Business_and_leisure Self

10/10

Exceptional

12 Jul 2025

Sachin

Great location, nice and clean rooms equipped with the usual facilities. There was no coffee machine in my room (not sure about other rooms), but the main lobby has coffee and tea in the morning.
I needed hot water, and when I asked for it, they promptly sent a kettle to my room.
Location is great, close to lots of restaurants, Market St. and BART.
Will definitely come back again.

Business_and_leisure Self

10/10

Exceptional

11 Jul 2025

Wally

Staff is always friendly and accommodating

Business Self

10/10

Exceptional

11 Jul 2025

Ricardo

Great hotel to stay in but it's one block in the bad area
That's how SF is one block is great the next block isn't , hotel does have great security

Leisure Partner

8/10

Excellent

09 Jul 2025

mukesh kumar

Good front desk

10/10

Exceptional

07 Jul 2025

Tedd

Nice Offering

Quality and comfort from start to finish. Lovely lobby and desk services. Great spacious rooms and easy access to restaurant on the ground floor. I'll be returning for sure.

Business