Name: Hotel Spero, Vignette Collection
Address: 405 Taylor Street, San Francisco, 94102, US

Hotel Spero, Vignette Collection

San Francisco Area - CA · United States

100 reviews shown

10/10

Exceptional

16 Jul 2026

emmanuel

Love staff at the front desk they were amazing and kind and made us feel welcomed

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Satavisa

We loved the hotel, our room with a city-view, spotless clean towels, bed & bathroom; the daily refreshing lemon-water, good coffee & tea in the lobby; interesting and tasteful decor in hotel lobby & our room; we walked to a great neighborhood restaurant where we had a delish breakfast during our stay. The front desk people were always helpful & friendly. They went above and beyond every time we needed anything. They added much to our stay. Thank you Ruby for your professionalism and thank you Johnny for your helpful advice on navigating SF. All of the staff were great!

Friends_and_family Friends

10/10

Exceptional

15 Jul 2026

Isaac

Clean room and nice staffs.

Partner

10/10

Exceptional

11 Jul 2026

Julie

I had a great stay at this hotel. The room was beautiful, and the entire property was clean, modern, and well maintained. The staff was friendly and welcoming throughout my stay, which made the experience even better. The hotel was quiet and peaceful, making it easy to relax after a day out. I also loved the location—it was within walking distance of restaurants and many of the city’s attractions, so getting around was easy. Overall, it was a very pleasant experience, and I would definitely stay here again.

Family

6/10

Pleasant

09 Jul 2026

Nataliya

The parking situation was not the best at this hotel and lots of homeless are around the area.

Friends

10/10

Exceptional

06 Jul 2026

Alexis

Staff was very kind and patient along with the hotel room being clean for the area it is located in. Would definitely stay here again.

Self

2/10

Poor

06 Jul 2026

Karroteh

I stayed at the hotel for one night 07/03/26
They healed 75$ for damages. They have been taken money from card the past 3 days

10/10

Exceptional

05 Jul 2026

Linfeng

Great location, cozy and quiet room. Helpful stuff.

6/10

Pleasant

30 Jun 2026

Kym

Room is cleaned. Lobby is very modern, love the decoration and the space divided that used, very good as provide privacy and intimate space, or private conversation allow within the same floor, it perfect for work/travel. Location is not bad, it just couples blocks from Turk St, where you can see homeless, poverty but it is Tenderloin character of this San Francisco's resident residential character, and it is right a few blocks at the Union Square. The hotel manager not quite polite, not friendly, like he does not want to work there as a Hotel Manager where the role should be kind, polite and genuine, when I think breakfast is included with the stay, he said \"I don't think so\"...instead of saying \"I think you could have mistaken, would you like to take a moment to check it\". Restaurant's staff are good, but never refund me for they accidently place 2 orders fruit yogurt for my daughter, they took back the order but never refund. I need to check and call to complaint about it when I have time. Little thing like that bother as I might not have time to call and ask for a refund for $12.
Technical Issue: I stayed at room 1703, the top floor, there must be a mechanical unit for air conditioning on top of my room, I could not sleep due to the noise keep running. I hope the they will fix it, terrible! As my daughter already fell as sleep otherwise I would move to a different hotel.

Family_with_children

2/10

Poor

29 Jun 2026

Jennifer

Stayed with family and not very accommodating

Family_with_children

10/10

Exceptional

26 Jun 2026

THOMAS

Pre-booked room not available when I arrived, staff made up for it next night. Very satisfied.

10/10

Exceptional

26 Jun 2026

Sanyuja

The hotel is very clean and accessible to most of the BART stations. They did have breakfast in the morning and the staff was so helpful. Definitely a good pick

Self

8/10

Excellent

16 Jun 2026

Micaela Belen

The towels were very old and with a yellowish color. Many homeless people practically at the door of the hotel. Everything else was fine.

10/10

Exceptional

15 Jun 2026

Yesenia

My family and I had a great experience staying here. Family friendly, great staff and clean room. Close to everything!

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

syed a

Nice location, easy walking, great shopping nearby

Family_with_children

2/10

Poor

06 Jun 2026

Hillary

Very old and dirty

Partner

10/10

Exceptional

05 Jun 2026

Lanham

Absolutely beautiful property! Loved the pool area. Food and drinks were fantastic.

Friends

10/10

Exceptional

28 May 2026

SHAHRAM

great staff great location great service

10/10

Exceptional

26 May 2026

Carmela

We were impressed with the cleanliness of the room.. the location was also great. Over-all, we will definitely come back here.

Family

10/10

Exceptional

25 May 2026

Robert

Just a great hotel and staff, rooms be pillows just a little too fluffy for me though.

10/10

Exceptional

24 May 2026

Julie

Stayed 1 night on the 17th floor. No problems, bed was comfy. Clean room. Coffee in the morning lobby was nice. The only thing is Experian/ booking .com/ etc say there is parking. There is no parking. You need to go online and find a public garage nearby. We use \"Spothero\" to find parking, and it was 1.5 blocks around the corner. We unloaded our stuff at the hotel. Drove a nice garage, self-parking cost me around $45 for a 24-hour stay.

Partner

8/10

Excellent

22 May 2026

Michele

It turned out it's not in a great part of town but that is not the hotels fault. We were not happy with the bed it wasn't comfortable at all but everything else was good. The restaurant next door was really good and we got free breakfast there. It was still a nice trip

Partner

4/10

Poor

15 May 2026

Erika

The heater in the room did not work. The water was not hot (insane). There were glass stains on my nightstand when I walked in. The housekeeping was not available after 3PM. The noise level from next door room was atrocious. And the check in person couldn’t answer a single question I had and kept telling me to come back the next morning because she was new. I mean gosh I hated my stay there.

Self

10/10

Exceptional

06 May 2026

ALEJANDRA

The breakfast was delicious ,

10/10

Exceptional

02 May 2026

David

Great location and lovely rooms

Business

10/10

Exceptional

24 Apr 2026

Jesus

Clean everything just a lil outdated but friendly staff

Partner

8/10

Excellent

23 Apr 2026

Dwayne

It is nice lobby, but it is not a 4 or 5 hotel. Restaurant and bar are closed for renovations and not communicated in the information. Great location and staff were great. Rooms are small--reminded me of NYC

Business

10/10

Exceptional

19 Apr 2026

William

Lovely hotel with loads of character, the staff were very friendly and the housekeeping team was awesome
Would stay again!

Self

6/10

Pleasant

19 Apr 2026

Nina

it was nice that the coffee and tea was served in the lobby. I would add just milk or half and half, normally I add it to the tea.

Friends

10/10

Exceptional

16 Apr 2026

Victoria

Clean room. Beautiful boutique like lobby. Close to everything. There is homelessness on the surrounding blocks of this hotel.

Friends

2/10

Poor

13 Apr 2026

Yaniv

AC was broken hotel was a total disaster

10/10

Exceptional

13 Apr 2026

Prabhjot

Nice place

8/10

Excellent

01 Apr 2026

Patrick

Okay

Partner

10/10

Exceptional

31 Mar 2026

Vanessa

Clean room, AC, nice stay

Self

10/10

Exceptional

31 Mar 2026

Mary

The breakfast was delicious, the staff was friendly and accommodating, and the location was top notch!

Partner

10/10

Exceptional

24 Mar 2026

Peter

Nice clean hotel with good size rooms in an excellent location near Union Square.
The staff were very helpful and friendly. The only down side was the breakfast - the hotel kitchen and dining area are being refurbished and hence the usual full breakfast could not be offered.

Partner

2/10

Poor

22 Mar 2026

Yingkui

Air conditioning was down all night; room is too small; amenities are too old

Family_with_children

4/10

Poor

21 Mar 2026

Shannon

Room looked as described, however, upon check in we were informed the air conditioning was out, the restaurant and bar were both closed, and they were not sure when the a/c would be restored. It was not fixed during our stay. Additionally we received a notice on our last night that we would have no hot water. Very disappointing from such a nice looking property.

10/10

Exceptional

18 Mar 2026

Sandesh

great firendly staff

Self

10/10

Exceptional

13 Mar 2026

Theodore

The hotel is a great hotel very nice house keepers and there really on top of it for cleaning your room each day!!

Self

6/10

Pleasant

09 Mar 2026

AnaMaria

The hotel itself is nice and well kept. However, the noise level is an issue, you can hear almost everything from the room, including housekeeping staff talking and guests in nearby rooms. Also, the restaurant is currently closed for renovations, which should be clearly noted somewhere before booking.

Self

10/10

Exceptional

08 Mar 2026

Dawn

We had a very nice stay. Close to theaters, parking next door, helpful staff. Definitely would stay again.

Friends

10/10

Exceptional

08 Mar 2026

Joshua

Lots of shops nearby. Staff was great. Though restaurant was under construction

6/10

Pleasant

06 Mar 2026

Benay

Been coming here now a few years and it’s been steadily declining. This has typically been our go to property in the City but I feel like it may be our last. Location is great but service has really taken a dip. As a “VIP” guest(because of our status with Hotels.com) we used to be welcomed with cookies, waters, and food vouchers for the restaurant. That went away with the nice gestures but it didn’t bother me but this last trip was not a very welcoming one. I had my wife check in while I parked in a nearby parking garage. She said the front desk employee wasn’t very nice. Once I met my family in the room I immediately noticed that it was the wrong room. I had booked a specific suite and that wasn’t it. I go downstairs to ask about it and the gentleman kept telling me that it was correct(even though I had pictures of the room that I booked). I told him I wasn’t in the mood to argue with him as my family and I were hungry and on the way out to have dinner. We just went with the flow and tried to enjoy our time there but it just wasn’t the same because we were so used to the suite we always get. Unfortunate that we’ll have to find another property to stay out for our future trips to the City.

4/10

Poor

01 Mar 2026

Gamlet

The stuff that were good no problem with the stuff the rooms are old and TV doesn’t work right they couldn’t even fix it

10/10

Exceptional

01 Mar 2026

Anna

The staff was wonderful, the check-in was easy, the room was clean, the bed was very comfortable, and they were plenty of pillows. The thermostat worked well, although the fan was kind of loud. The breakfast was exceptional, the pastries were light and fresh and even the eggs were good, which is rare. I would definitely stay here again. I had a conference at the Hilton, which is just across the street, which made it so convenient to be out of the busyness of the conference and in our quiet residence next-door. I highly recommend this hotel. Plus the view was great! We had a corner room and was just lovely.

2/10

Poor

26 Feb 2026

Benjamin

I first stayed at the Spero in 2005 and had made a point of staying there when ever I visit San Francisco. Over the years it has transformed from a well kept hospitable hotel to a run down establishment which looks to only maximize revenue from their guests. The rooms are very tired, similar to a run down Hampton Inn, there are no amenities despite charging a resort fee, and staff are more akin to working at a fast food establishment than a hotel. There are many better options now in the Tenderloin or wider San Fran area.

10/10

Exceptional

20 Feb 2026

Yu-Lin

Clean room, elegant design, boutique hotel experience.

6/10

Pleasant

18 Feb 2026

Kaitlin

So small and not in the safest area

Partner

6/10

Pleasant

16 Feb 2026

Vianne

Wish we were informed that the restaurant was going to be closed. Would not have brought the breakfast package. They used powdered eggs. I room was interesting. Big however it was old.

2/10

Poor

16 Feb 2026

Muska

This place doesn't match the posted pictures. Please don't be fooled. It is an old stinky hotel. The location is literally next door to the ghetto. The lobby had this weird old building smell mixed with cheap perfume. The elevator was old and tight. The hallways were gross and reminded me of creepy motels in the movies. The room was small, dirty stinky carpets, bathroom door couldn't close. The noise from other rooms are another level. The windows were so dirty that outside view is blurry. I am sure it is comparable to a motel 8.
Pictures and fake AI reviews fooled me. Don't get fooled.

Leisure Partner

4/10

Poor

15 Feb 2026

Constance

Tolet was backed up all night zero water pressure

Business Family

10/10

Exceptional

12 Feb 2026

Shawn

The front desk staff was very courteous and helpful with local recommendations and info about the hotel! She was kind enough to fulfill my request if highest floor available and even Gabe

Business Self

10/10

Exceptional

03 Feb 2026

Michael

Everything was wonderful!!

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Steve

The room was nice. The staff was very accommodating and had a pleasant stay over the Thanksgiving weekend

Business_and_leisure Family

10/10

Exceptional

02 Feb 2026

Vicky

Jay at front desk is wonderful! He's very friendly and accommodating.

10/10

Exceptional

01 Feb 2026

Richard

room was more than adequate

Leisure Friends

10/10

Exceptional

25 Jan 2026

Camille

The room was clean and had a lot of space. The bathroom was nice as well, it had a cool lil setup.

10/10

Exceptional

23 Jan 2026

Jan

All good

6/10

Pleasant

22 Jan 2026

Keigo

Tooth brash was missing

Business Self

8/10

Excellent

22 Jan 2026

Jason

The hotel is very nice, the area around the hotel is not.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Catalina

Very clean very quiet just very unhappy about being charged again on accident.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Olga

Cozy and clean 👍

6/10

Pleasant

02 Jan 2026

James

Room water pipes shook in the shower, lobby was cold

6/10

Pleasant

01 Jan 2026

Jade

Room in good condition. staff just ok

6/10

Pleasant

30 Dec 2025

Christie

The staff and breakfast were fantastic, but the hotel itself could use some investment. The air conditioning was very noisy, the TV was difficult to use, and the shower pipes were extremely loud. Special thanks to Bryan and Jonny, who were very helpful.

Leisure Family

10/10

Exceptional

21 Dec 2025

Martha M

Clean room!

8/10

Excellent

07 Dec 2025

Brienne

Good location and great price.

Leisure Partner

8/10

Excellent

30 Nov 2025

Gail

Wonderful manager.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Elaine

Very nice hotel, clean and comfortable, standout in a dodgy area of San Francisco

Partner

10/10

Exceptional

23 Nov 2025

ZACHARY

Clean room

8/10

Excellent

19 Nov 2025

George

Plus: Staff, clean, convenient location.

Minus: The Room was warm, and the thermostat could not go lower than 68 degrees. Had to leave the window open; noisy most of the night and early morning. The room was still hot.

Tiny bathroom, but the shower was adequate.

The bed was too hard, but it was a minor inconvenience.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Ashley

Staff was very helpful. Clean room.

Friends_and_family Friends

6/10

Pleasant

15 Nov 2025

Vanessa

Hotel is fine. Just fine. Lobby is nice and well kept. My room was also fine. I didn’t have heat in my room , the only option was a “cool” option. Brought it up to staff and they said it was an old system. They were kind and offered to bring maintenance in BUT I opted out as it was just a 1 night stay. If you come in the warm months, that’s obviously not an issue but cooler months may be. I was cold at night.

Self

8/10

Excellent

11 Nov 2025

TARSHI

Good

4/10

Poor

10 Nov 2025

Robert

Staff was great. Hotel rooms tiny. Elevator broke down. Hotel needs a refresh.

6/10

Pleasant

07 Nov 2025

Abeer Jawad A

the room was in good condition, smaller than expected and hotel was old. The staff were nice and accommodated my request

Business Self

10/10

Exceptional

05 Nov 2025

Payam

Great location, nice staff

10/10

Exceptional

24 Oct 2025

Christopher

Clean room

6/10

Pleasant

23 Oct 2025

Alexandre

Business

4/10

Poor

21 Oct 2025

Sabrina

Worst bed, outdated, sketchy neighborhood.

Business

10/10

Exceptional

21 Oct 2025

Allan

Excellent property and service.

Leisure

6/10

Pleasant

17 Oct 2025

Brook

It was a beautiful hotel. The only thing I would suggest is maybe different beds I was there from Monday through Friday and their beds were just so uncomfortable. One more thing they’re AC. It was hot couple days we were there and I just felt like I couldn’t get it cold.

10/10

Exceptional

16 Oct 2025

Shannon

This was a cute and stylish hotel in downtown San Francisco. There were some sketchy characters hanging around the neighborhood as it’s right on the edge of the tenderloin which is not a great part of San Francisco. However, I felt safe at the hotel and had no trouble getting transportation like an Waymo and taxis. The staff was very nice. There was parking right next-door for $50 for 24 hours that was not affiliated with the hotel. I liked that we had a room on a high floor to be able to take in the incredible San Francisco views.

Leisure Friends

10/10

Exceptional

13 Oct 2025

Madeline

Great. Appreciated the coffee/tea and water in lobby

Business Family

10/10

Exceptional

12 Oct 2025

JOHN

Clean rooms and very friendly staff

Leisure Partner

4/10

Poor

11 Oct 2025

Yashwant Rao

The lady at the reception didn't give us the complimentary water bottles that she was giving to everyone else. When we went back to collect the same later, she said she was running out of the stock for water. We asked one of the staff members to know nearest store where we could go and buy water, that kind soul asked me to wait and brought us two water bottles from the stack right behind the reception lady. To our horror, that reception lady got upset and angry with that nice junior staff over this. At that point I told her that she is being rude and also that she lied that she is running out of stock when there clearly was stack of water right behind her desk. She simply said \"okay\" and went normally about her work. No apologies, no remorse whatsoever.

We also realized next day that the same lady at reception didn't give us the 'breakfast coupons' while checking in. I was sent back from the restaurant to collect them at the reception and come back again. The normal practice of telling your room number and having your breakfast didn't apply to this place.

When one ends up paying almost 300 usd per night (yes, I totally understand that taxes and real estate costs in SFO are high) the least one expects is a courteous staff which doesn't differentiate between customers looking at \"brown\" skin color, simply because the color of the dollar bill that we pay is still same \"green\".

Friends_and_family Friends

10/10

Exceptional

09 Oct 2025

Jarvis

Clean and cozy

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Michelle

I have been staying there when i visit San Francisco for about 2 years. They definitely have improved their customer service. I felt welcomed and a very diverse hotel clientele

Leisure Family

10/10

Exceptional

05 Oct 2025

Debbie

Safe inside the building,safe walking during the day, i wouldn't walk out side at night.

Leisure Family

4/10

Poor

28 Sep 2025

Roman

Ignored by staff when trying to get compensation for the constant fixing of my keycard. The property was extremely noisy (especially the AC, you could hear everyones’s AC and TVs), the staff interrogated me during one of the times I needed to get my keycard reprogrammed, the room smelled the moment I entered it for the first time, no coffee machine in room despite it being on the listing/website, and the bathroom door + the table were very dirty/scratched up like a dog was in there.

Leisure Self

10/10

Exceptional

26 Sep 2025

Shelley

Good location Attentive staff

Leisure Family

6/10

Pleasant

25 Sep 2025

Emily

Overall, our stay was ok. AC was not working and SF was unusually warm the nights we stayed and our room was around 80 degrees. The area around hotel is so-so, I don't advise walking around, just grab a ride! The hotel is nicely remodeled though. The restaurant/bar attached to hotel had a great happy hour and breakfast.
We did escalate the issue with AC and it being uncomfortable in the room at night. The first night we were offered to move rooms, but quickly realized it was clearly the hotel having issues. We messaged hotel for partial refund and have yet to hear back. If the AC was working, this would have been a great stay overall!

Partner

4/10

Poor

24 Sep 2025

John

The room was very dark for my wife who has limited eyesight and needs good lighting. The sink plug in the bathroom was broken. The staff were very helpful

Leisure Family

10/10

Exceptional

22 Sep 2025

Lynn

Renevated older building, easy walk to Union Square

Leisure Family

8/10

Excellent

21 Sep 2025

Aimee

Great hotel, pretty good location. I just wish they had a pet relief area within the hotel. Walking a night with a small in the city was not the best choice

Friends_and_family Friends

10/10

Exceptional

20 Sep 2025

Theresa

Nice place

Customer service was great. Rooms were cleaned and tidy everyday.

8/10

Excellent

19 Sep 2025

Trisha

The hotel & staff were great. The place was very clean only problem was the neighborhood.

Leisure Self

10/10

Exceptional

15 Sep 2025

Kevin

Great

It was great

Business

8/10

Excellent

15 Sep 2025

Jannine

Stayed for one night parking next door in parking structure was the only parking available and they charged $70 for the night
There were quite a few homeless in the area
As far as hotel goes it was clean for the most part beds were comfortable and staff was friendly but they do not answer the phones when you call aside from that it was an ok stay for one night.

Leisure Family_with_children