Name: Fitzgerald
Address: 620 Post Street, San Francisco, 94109, US

6/10

Pleasant

26 Jul 2026

Julie

X

8/10

Excellent

23 Jul 2026

Julie

This hotel was in a good location. The room was tiny but cozy and clean.

8/10

Excellent

20 Jul 2026

Mahmut

Great front desk workers, clean rooms

Family

4/10

Poor

14 Jul 2026

Lea

The staff is incredibly friendly and helpful. The housekeeping team was especially kind and kept everything very clean and organized.

That said, the property does feel a bit older than it appears in the photos. It also doesn’t have air conditioning, so it can get quite warm or humid depending on the weather. The rooms and common areas are on the smaller side as well.

Overall, considering the price, I think it’s a good value and a decent place to stay if you’re looking for an affordable option.

Family

6/10

Pleasant

14 Jul 2026

Helen

This hotel was quite dated but did the job. The pictures do look better than in person. Was uncomfortable having to pay a $150 deposit but got it back within a few days after we left. Continental breakfast is pretty poor and the pictures are not what you get at all. You get toast, some basic cereal and a couple of pieces of sad looking fruit. The area is convenient to union square but close to some sketchy feeling areas.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Andrea

Even though it's an older hotel, it is perfect for travel. The beds were comfortable, rooms clean and staff was friendly. We stay Everytime we come to San Francisco

Partner

6/10

Pleasant

07 Jul 2026

Ashley

The staff was friendly, but there was no air conditioning so even though I paid, ultimately I didn't stay here bc the rooms were too warm.

Self

2/10

Poor

01 Jul 2026

Khainat

There is no AC and breakfast was disappointing

Friends

8/10

Excellent

29 Jun 2026

zhishi

good location. room and bathroom are clean and nice, although the room was a bit small but acceptable. the room has a mini fridge and coffee maker , basically all you need.

4/10

Poor

27 Jun 2026

Thao

The good: walking distance to Union Sq, SF Masonic , etc. A few blocks above the Tenderloin so it was pretty safe. We were there for a show at the Masonic and it was about 4-5 blocks away.

The bad: unfriendly staff….especially the woman , the man was more helpful and courteous. The elevator did not work 95% of the time. The room was fine but very noisy as we could hear sirens and trucks and people yelling outside most of the night. Hate to say but we would not stay here again.

Breakfast was ok- downstairs in the basement and consisted of coffee/tea, toast, cereal, fruit and oatmeal packs. Kinda sad and dingy down there. We ate quickly and left for better coffee at a nearby coffeehouse.

Partner

8/10

Excellent

21 Jun 2026

Sinan

Decent stay.

Family_with_children

10/10

Exceptional

20 Jun 2026

JC

Great place to stay, fantastic location, very nice room!

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Edith

Great location near everything.

Family

8/10

Excellent

11 Jun 2026

Celia

Clean, nice room, helpful front desk assistant!

Family_with_children

4/10

Poor

08 Jun 2026

Sandra M

Estaba limpia la habitación y el baño, las camas muy incómodas y el lavabo del baño en malas condiciones, la habitación daba hacia la calle mucho ruido por las noches, el abanico no funcionaba y no podíamos cerrar la ventana, el personal fue amable. Y la ubicación muy buena y céntrica .

Family_with_children

8/10

Excellent

08 Jun 2026

Shane

This was an older but quaint hotel. The staff was extremely great. The room was small than I am normally use to, but the accommodations were very clean. Bed was very comfortable. The bathroom was small, private with pleanty of hot water. Be prepared for the one elevator thats more like a closet. Breakfast was basic toast andb cearl but free. The location was great. Union Square is 5 blocks walking, and a Lfte Pier 39 was less than $20. Great food was within a 5 to 10 minute walk from the hotel.

Self

6/10

Pleasant

05 Jun 2026

Diana

The hotel was relatively clean, but definitely had some older, worn down aspects. My room was okay, but very stuffy and did not have a fan. The window only opened a crack, and it was also barred because it was next to an alleyway. You could also hear any noises from outside, next door, down the hall pretty loudly. Overall, it was an adequate place to stay but would not rebook.

Self

8/10

Excellent

29 May 2026

Miguel

Cool old school building great staff but cereal and toast for breakfast, I prefer adult food

Family_with_children

8/10

Excellent

27 May 2026

Clemence

The location is perfect.
Now the building is clearly old and so are the rooms, you have carpet on the floor, chipped walls and decorations that is a bit outdated. However for the price I was not expecting something much different.
Toiletries were nice, you have big bottles of shampoo/bodywash/conditioner on the wall of the shower, as well as a bar of handsoap.
Towels were clean and so were the sheets. Overall the room was clean, it is just looking quite old.
You have a fan the Ceiling so it cools down the room quite quick which was nice after long days of visits.

Calling the breakfast « Continental » is a bit exaggerated. As much as it is always nice to get something to eat in the morning, cornflakes, toast, fruits and coffee/tea is all you will find. No pastries, no eggs, no bacon or meat of any sort. But again for the price, I was not that surprised.

The only « big » issue to me was the noise. Walls are far from soundproof so you hear everything, especially the elevator door.

If you don’t care much about the room I would definitely recommend this Hotel. I was out at 8AM and was coming back at 9PM just to sleep.
However if you are the kind of person who enjoys staying a lot in your Hotel room, you might want to pick a different one.

Self

10/10

Exceptional

25 May 2026

Loretta Virginia

The room was clean and staff was user friendly. My room was not cleaned on the first day.

Self

10/10

Exceptional

25 May 2026

Jocelyn

Stayed here for 3 nights and it was wonderful. View was great and the city was very walkable, it’s right outside a few cafes and a korean restaurant and we visited them both and it was really good. Overall fun and comfortable experience!

Partner

4/10

Poor

23 May 2026

Rebecca

Too cold

Self

10/10

Exceptional

18 May 2026

Paul

Old world charm and in the heart of Union Square. Old classic San Francisco architecture. Walking distance to tons of shopping, dining and cultural amenities. Public transportation including the famous cable cars just 3 blocks away. Kings size bed very comfortable. Pleasant staff too. All in all I thoroughly enjoyed my stay at the Fitzgerald.

Self

2/10

Poor

17 May 2026

Mohamed

Ok

Self

4/10

Poor

16 May 2026

Sameer

Overall experience not good.

10/10

Exceptional

14 May 2026

Amie

It was a great stay

6/10

Pleasant

20 Apr 2026

Sergii

Location is not bad but many homeless people walking around.
It’s strange and dirty around.

Breakfast it’s toast and coffee.
To simple.

Room looks to old
I will never back

Family_with_children

2/10

Poor

19 Apr 2026

Casey Daniel

Would not recommend. Staff didn’t talk to you, wouldn’t even raise their head when you walked past. The room was tiny, you walk in the door and your bed is right there. The door into the hall you could almost see the hallway. The bathroom door wouldn’t close at all. The fan wobbled so much we were afraid it was going to fall down on us, the room was very hot with no ac so the fan was our only option. There was no way to escape in the event of a fire in the hall. After the amount of walking you do we wanted to come back and relax and watch some tv. The tv kept pausing every 4 minutes and the remotes barely worked . The breakfast was very basic, brown bread with only jam no peanut butter. Two different kinds of oatmeal and some gross looking fruit. Even for the price I would not recommend staying here.

Partner

8/10

Excellent

19 Apr 2026

Catherine

Good location with access to Union Square. Small room that was fine for 1 person. Comfortable bed, clean room and linen

8/10

Excellent

14 Apr 2026

Taras

-

4/10

Poor

12 Apr 2026

Erin

The desk person I talked with was fine, and the room was clean. However, it was a particularly warm couple of days in SF, and the room only had heating, no cooling, and no ceiling fan. So we were sweating all night, even with the little desk fan we found in the closet. You can't open the window either because it has no screen, and it also opens directly out to a fire escape that is accessible from the floors above, so anyone higher than you could get into your room. The mattress was hard and the pillows were uncomfortable. Me and my friend, who had a different room, both woke up with neck pain. The worst part of the stay, however, was the crazy homeless lady in the alley right outside the window. She was screaming incoherently literally all night, loud enough that you could hear her through the closed window and with the fan on. It only stopped when the sun came up. I understand that the herbalist lady is not part of the hotel, but they had a security person, maybe they could have sent him back there, I don't know. Overall, it was an uncomfortable stay.

Friends

4/10

Poor

08 Apr 2026

Shelly

Rooms are very small and out dated. There is no AC and the complimentary breakfast is toast and cornflakes. The elevator is the old school open the door pull back the gate you are lucky if you fit in with your luggage. But the place was clean, the staff friendly and the location pretty central. Guess it depends where you want to spend your money.

Family_with_children

8/10

Excellent

08 Apr 2026

Luis

Yes

6/10

Pleasant

04 Apr 2026

James

Ok

Partner

8/10

Excellent

03 Apr 2026

Lee

A bit disappointed...had requested highest floor available..had a 2nd floor room which would have been fine but it turns out because of the street incline the 2nd floor was actually street level with barred window facing parking lot with some seedy characters hanging out...made me quite uncomfortable...u could look right into my room from sidewalk...ugh!

Self

6/10

Pleasant

02 Apr 2026

Barry Stuart

Decent, budget hotel in a good location, minutes walk from Union Square and about 15 minutes walk from Chinatown. Plenty of shops, bars and dining options close by. This review might have been stronger but for the condition of the property in the online photos compared to reality.

8/10

Excellent

02 Apr 2026

Paul

Breakfast is self-service: white bread with jelly or cream cheese, three kinds of cereal, oatmeal, and coffee or juice. However, the dining area is drab and uninviting.
The hotel is near the Powell cable car turntable and the BART station, as well as major retail stores and restaurants.

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Betty man-ki

Good location, the room with microwave and fridge.

Self

10/10

Exceptional

23 Mar 2026

Axel

Clean and orderly

2/10

Poor

18 Mar 2026

Gregory

Rooms were old, worn, broken the list is endless

Friends_and_family Friends

2/10

Poor

13 Mar 2026

Jose

Honestly not a place I will ever stay again !!!

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Jeffrey

Yes shops no laundry

2/10

Poor

11 Mar 2026

Mike

Look on Expedia for a room on 3/8 and Booked the room. Went to check in and was told I couldn't check it tll 14 hours later! They refused to give a refund. WORST customer service ever

Self

10/10

Exceptional

09 Mar 2026

Catherine

Vintage hotel, good upgrades to room

Self

2/10

Poor

05 Mar 2026

Grzegorz

Terrible stay! Bed sheets were not changed from a previous guests, when asked at reception to change the sheets, I was told that housekeeping finished work and they can do it for me the next day!
The whole condition of the room was really bad, everything was falling apart.
TV didn’t work, window didn’t close fully, carpet stank of wee and many many more…
Breakfast is not a breakfast as advertised on their website. It’s literally just bread, butter and stale cereal.
I wish I never wasted my money on this hotel. Avoid at all cost.

Self

8/10

Excellent

27 Feb 2026

Scott

Older hotel, good price

10/10

Exceptional

16 Feb 2026

Jason

Great value

10/10

Exceptional

10 Feb 2026

jeff and mike

Room was clean and staff was accommodating. Thank you.

Leisure Family

4/10

Poor

01 Feb 2026

Madison

Staff was amazing but the room did not have an AC and we had a hard time sleeping because people were loud into the night.

Business_and_leisure Partner

10/10

Exceptional

31 Jan 2026

Kelsey

Clean quiet comfortable basic and very affordable. A short walk to Union Square and the theater district. Recommended for solo travelers or couples.

Leisure Family

4/10

Poor

22 Jan 2026

Frank

The breakfast was very limited and other than the most basic that I remember seeing at a breakfast buffet. The elevator is always not functioning correctly. The door in the lobby does not close properly leaving the entire system down. I was on the 6th floor and being 67 years old, did not appreciate having to walk down for the past two days. Not a place that I would recommend.

Business Self

6/10

Pleasant

21 Jan 2026

Cecilia

The price for the room was excellent and the location great. The bed and bathroom were clean but just know that the hotel is very dated. The walls were dirty and I had to wonder about the carpet. All that said, service was friendly and I appreciated the affordability.

Self

8/10

Excellent

18 Jan 2026

Robyn

Comfortable room, great for the price, great location, nice to have breakfast and water/ tea! Friendly staff and a really cool old building. Would stay there again.

8/10

Excellent

17 Jan 2026

Roman

-

8/10

Excellent

14 Jan 2026

Sam

great stay. nothing fancy, met all the basic needs. room was clean staff was friendly.

Business Self

10/10

Exceptional

13 Jan 2026

Daniel

Clean room. Great location with lots of food and entertainment options close by.

10/10

Exceptional

04 Jan 2026

Tajana

The hotel is in an excellent location.
Great value for money.

8/10

Excellent

03 Jan 2026

Maria Guadalupe Garcia

The only thing I would suggest is that they should warn at check in that we need to request the room to be cleaned in advance. We didn't know to put hand the card on the door and when we requested it from a housekeeper who was cleaning a room in the same floor, she told us she couldn't do it, because she had already cleaned all the ones they told her about. Other than that, the hotel is very conveniently located and the rooms are alright.

6/10

Pleasant

03 Jan 2026

Raul

The bed was comfortable, the decor is outdated, when people from the streets would scream/fight you could hear the noise. The location is excellent, very close to Union Square, and there are plenty of restaurants in the area.

Leisure Self

6/10

Pleasant

26 Dec 2025

Dayna

The room was quite small and didn't have any storage space. There also wasn't much soundproofing, so it could be quite loud at night hearing the other guests. Staff were friendly and helpful though :)

Leisure Partner

4/10

Poor

23 Dec 2025

Crizette

When we entered the building and chec

8/10

Excellent

17 Dec 2025

claudy

The hotel was clean. It’s in a nice location. Small room but perfect for me.

6/10

Pleasant

12 Dec 2025

Paul

Clean room, courteous staff, but the overall condition of the hotel is less than good; the dining room evoked lack of care- it is dark, its furnitures are worn out, its walls need deep cleaning.

Self

8/10

Excellent

08 Dec 2025

Trong Anh

Clean, friendly staff and cheap price where the hotel location is in the centre of the city

Leisure Family

8/10

Excellent

07 Dec 2025

michael

Location. Very near to transport links.

Leisure Self

2/10

Poor

29 Nov 2025

Iftikhar

Lots of homeless people around. The room was in a severely run-down state, evidenced by extensive stains and a badly worn/run-down carpet.
The room size was similar to a \"prison cell\" and did not match the images provided or expectations of standard hotel accommodation.
The complete lack of a wardrobe or closet, combined with broken furniture, confirms the room was not fit for purpose.

Business_and_leisure Self

10/10

Exceptional

28 Nov 2025

Robin

Was extremely nice older hotel. My room had a king bed and was lots around it. I enjoyed the old school elevator.

Leisure Self

6/10

Pleasant

26 Nov 2025

vanessa

The breakfast could definitely be improved.

Leisure Family

10/10

Exceptional

25 Nov 2025

Patricia

Lovely stay! Will definately stay there next time we're in town. Clean, ALL the staff were extremely friendly and helpful. Our favorite part is the large seat at the window. Just lovely!!

Leisure Family

8/10

Excellent

23 Nov 2025

Andrea

I enjoyed my stay at The Fitzgerald. Its located at a very convenient area in Union Square and there are a wide variety of restaurants near by. Im aware this is an old building; however, the staff does a great job in cleaning, you can chose to have housekeeping every day. Had a mini fridge and a full bathroom (with tub), which was very convenient. There's also free continental breakfast from.7am to 10am.

Leisure Self

10/10

Exceptional

20 Nov 2025

Raquel

Spotless room.

Business

8/10

Excellent

16 Nov 2025

Charanjit

Room was clean and the staff was friendly.

Leisure Self

10/10

Exceptional

12 Nov 2025

Carlos Alberto

Staff was helpful. It’s an older building, so no AC, but it’s San Francisco so the climate is mild. Elevator is turn off the century.

Leisure Partner

2/10

Poor

12 Nov 2025

NiNo

Room was hot with no AC. The ceiling fan didn't even had a speed. Surroundings are very sketchy.

Business Friends

8/10

Excellent

09 Nov 2025

Oliver

Friendly staff

Leisure Family

2/10

Poor

05 Nov 2025

Sean

We were placed on the 5th floor facing the street which we thought would be ok until we entered the room. It was an oven inside with the heat turned off so we opened the windows to cool it down. After our first night being that we needed the windows open, we could hardly sleep with all the sirens and people yelling through the night. We checked out the next day and moved hotels for the rest of our trip.

Leisure Family

6/10

Pleasant

02 Nov 2025

Phillip

The staff was great, but the hotel is very aged and not worth the price.

Self

4/10

Poor

30 Oct 2025

Tyler

Trash pick up every night around 5 am yelling bums and drama outside. Sheets feel like canvas and no desk or chair or table to eat or work. Bfast was all carbs or sugar heavy yogurt. Coffee was good tho. It was cheap so i guess you get that

Business Self

10/10

Exceptional

29 Oct 2025

fatma hulya guller

The room was very clean. Hotel is in a convenient location to access downtown, airport and tourist attractions. Staff was friendly. I would stay there again if I go back to San Francisco.

Leisure Family

10/10

Exceptional

24 Oct 2025

brian

very nice place

8/10

Excellent

24 Oct 2025

Adeline

There's some sort of a club behind the hotel so the back rooms are quite noisy at night. The breakfast is very basic (toast, cereal, fruit, yogurt. coffee) but still, it's a nice convenience which gives this hotel an advantage over similar hotels because you don't have to waste time going out in search of coffee and breakfast. The room and bathroom are clean, no complaints at all. The elevator is really old, the type where you have to hold the door open with one hand while pushing the accordian gate aside with another hand, so try to get a lower floor if you can and just use the stairs. Overall, if you can accept these quirks, the hotel is a good value

10/10

Exceptional

20 Oct 2025

Michelle

It was great breakfast dont know about lsundry room

Leisure Self

4/10

Poor

20 Oct 2025

Fawwad

Very tinny beds, just 3 or 4 option for breakfast

Friends_and_family Friends

4/10

Poor

14 Oct 2025

Abdul

Old Aera

Leisure Family

4/10

Poor

12 Oct 2025

glen Joseph

1. The front desk staff were very pleasant & helpful
2. The mattress was good quality & very comfortable
3. There was a leak in my bathroom ceiling & dirty water dripped onto my toilet & flooded the floor. I let the front desk staff know 4 days in a row but nothing was done to fix this situation.

Leisure Self

2/10

Poor

10 Oct 2025

Boris

Never ordered this hotel - typical froud. I did not stay this \"hotel\" and will try to get my money back from Expedia.

Family

8/10

Excellent

06 Oct 2025

Rechelle Dela Cruz

The hotel is easy access to all tourist spots

6/10

Pleasant

06 Oct 2025

Dan Kristoffer

Very basic hotel. The included breakfast was extremely basic. Simple room without AC. Good Wifi. Good central location. Friendly staff.

Business Self

2/10

Poor

02 Oct 2025

yun

Bathroom was dirty with flys around and the housekeeping left my window open. Gerry unsafe. Rooms super hot
. So Old hotel. Housekeeping rude. Breakfast only had breads

8/10

Excellent

29 Sep 2025

Noor

Very loud neighborhood. Trouble to fall asleep.

Leisure Friends

10/10

Exceptional

28 Sep 2025

Kimberly

Friendly staff

8/10

Excellent

24 Sep 2025

Kevin

Great staff, I did not get the room I reserved ( I reserved a queen deluxe, but got a 2 doubles room. It didn't really bother me, it was fine and the beds were comfortable. The room was old but very clean. The bathroom was spotless and had great hot water and pressure . The location was perfect. My only complaint is the electrical outlets need to be replaced as my phone charger kept falling out of the sockets. I would stay here again , but I would ask for a rear room. The street noise can be pretty loud , not a fault of the hotel, it's in a busy neighborhood. Thanks for a nice stay .

Leisure Self

10/10

Exceptional

24 Sep 2025

Zumra

More option for breakfast

8/10

Excellent

23 Sep 2025

Jason

Good but not as the pictures.

Good:
The receptionist greeted me politely and I was able to check in fast. I arrived a little earlier hoping to sit at the lobby but there was a room available.
The bed is comfortable, the sheets are good, has good bath wash, shampoo and everything is clean.

Bad:
- No bathtub (as advertised).
- no insulated/quiet rooms. there is an inch of space under the door. You can hear people in the corridor.
- breakfast is useless. I was expecting more than a glass of orange juice and a toast.
- Sheets are cotton but not Egyptian cotton.

Friends_and_family Family

4/10

Poor

18 Sep 2025

Nina

Hotel needs to be refurbished

6/10

Pleasant

16 Sep 2025

Kenneth

It was cheap and cheerful. good restaurants nearby. central. beds ok, room small pillows poor and breakfast pretty basic.

Leisure Family

4/10

Poor

15 Aug 2025

Kurt

The staff were very helpful. The area was very unsafe and paying to have your car garaged is very expensive per 24hour.

We booked the accommodation because the pictures looked great but it was nothing like the room. It was a tiny, old box. No bathroom space and water goes everywhere when showering. Wouldn’t stay again.

Leisure Partner

6/10

Pleasant

04 Aug 2025

Verified traveler

Fitzgerald Hotel SF

Structurally it’s an old hotel so rooms are small, but it really needs an upgrade of carpet, room paint and decor. Just because the building is old the premises don’t have to look poor and dumpy. The lobby is small and has one chair, which is old, dirty looking and cracked. Given the conditions this is probably a one star hotel. Rooms were clean and staff was helpful.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Clarissa

Staff is so polite and very helpful. The beds were firm-great for anyone who has a challenged back. Elevator is vintage and really neat but, not made for modern luggage and wheelchairs. Super clean-I always check! Lovely, convenient stay.

Leisure Friends

10/10

Exceptional

02 Aug 2025

Michelle

This is an older hotel and we were concerned that there was no a/c because it was warmer when we were visiting. We worried for nothing because all of our rooms had ceiling fans and windows that actually open to allow a breeze to come in. We were quite comfortable! The area was perfect for us and what we were there for, walking to restaurants, stores, and bus stops was quite simple. The breakfast was basic and didn't work for our group, but that was ok with us. The staff were phenomenal and helped us out anyway they could. Would definitly stay here again.

Leisure Family