Name: The Marker Union Square San Francisco
Address: 501 Geary Street, San Francisco, 94102, US

The Marker Union Square San Francisco

San Francisco Area - CA · United States

100 reviews shown

6/10

Pleasant

06 Aug 2026

Ian

The hotels general areas are well kept but the room was showing signs of wear and tear. The hotel location is not in the best area.

10/10

Exceptional

05 Aug 2026

Stephanie

I had such a great stay here and will definitely be coming back! The lobby is extremely beautiful with a unique fireplace you can sit in. Lots of cute areas for photo ops! The staff was sooo friendly, they upgraded my room for me and gave me a complimentary little bottle of bubbly to celebrate my birthday! The room was clean and the bed was also very comfortable!

10/10

Exceptional

04 Aug 2026

Jaida

The location is convenient to shopping places, the train station and a variety or restaurant/coffee shops,
Staff was friendly and rooms were clean, over a great stay

10/10

Exceptional

04 Aug 2026

Wendy

Staff was amazing

10/10

Exceptional

03 Aug 2026

gary

Property is in a great location to Union Square and other attrasctions.

10/10

Exceptional

02 Aug 2026

Mikhail

Beautiful 😍

10/10

Exceptional

02 Aug 2026

Kareem

I didn’t know what hotel I was getting into and I most definitely picked the right hotel. Everything was perfect and the staff members I absolutely love. I am greatful for all of them. Charles was amazing as well as the other. The assistant manager was very wonder and I appreciate every single one. The cleaning crew was lovely and I would 1000% stay another whole week at the hotel. Thank you all so kindly!

8/10

Excellent

02 Aug 2026

Trevor

The restaurant was lovely. The staff was accommodating. The room was okay. The neighborhood was definitely a little more rough than we expected. It’s listed as Union Square, but this is more Tenderloin - not somewhere I’d want to walk alone at night.

8/10

Excellent

01 Aug 2026

Jeremy

Nice old hotel

10/10

Exceptional

01 Aug 2026

John P

Beautiful lobby and room and a friendly and helpful staff. Would definitely recommend and stay again!

10/10

Exceptional

31 Jul 2026

Alfred

The hotel is in a prime location, close to many attractions and great places to eat. It was very clean, and the entire staff was incredibly friendly, including the front desk team, the bell staff, and the housekeeping staff. I would definitely recommend this hotel.

8/10

Excellent

30 Jul 2026

Siimo

Decent place for the price

8/10

Excellent

30 Jul 2026

Ayoub

A lovely and quiet oasis in busy San Francisco, an affordable place close to union square -

8/10

Excellent

30 Jul 2026

Gwendolyn

Location is excellent close to Train Stations and many coffee shops and restaurants!

10/10

Exceptional

29 Jul 2026

cathrine

The hotel was beautiful and conveniently located within walking distance of many downtown attractions. One thing to note is that there were quite a few homeless individuals in the surrounding area, which may be a concern for some guests. However, we never felt unsafe and did not experience any issues during our stay.

What really made this hotel stand out was the exceptional staff. They were incredibly accommodating, allowing us to check in early and check out a little later than the standard times, which made our trip much more enjoyable.

It was also very convenient to have the restaurant located right downstairs. The restaurant manager was friendly, welcoming, and very helpful, adding to the overall positive experience. We would definitely stay here again.

4/10

Poor

29 Jul 2026

Emelyn

The staff was nice and welcoming. The room was small. The bathroom in the room was not the same as the website picture. The hotel is in the “Tenderloin district” meaning it’s where the homeless people stay. We did get free breakfast for our stay but it was for one specific meal.

10/10

Exceptional

28 Jul 2026

Justin

The staff is very friendly

10/10

Exceptional

28 Jul 2026

Kyra

Thank you for our nice stay, Marker!

10/10

Exceptional

27 Jul 2026

Tina

Great location, large rooms, great ambience in the lobbies with grand fire places.

6/10

Pleasant

27 Jul 2026

Drew

This is a tired hotel with a thin cosmetic makeover. The room was fine but sort of old feeling and tacky and the bathroom needs a full redo. None of the outlets in our room worked properly and several sparked, as did the non stop flickering lights in our bathroom, even after they replaced the bulb. Restaurant was pretty excellent food and everyone was very nice and helpful, however. The area of town is beyond gross - the streets are about 50-70% wandering methheads.

8/10

Excellent

27 Jul 2026

Lynda

The hotel itself was very nice. The rooms were clean, comfortable, and well maintained, and the staff were friendly and helpful.

The only downside was the location. While it’s close to Union Square, it’s also very close to the Tenderloin. We frequently encountered people openly using drugs and a large number of homeless individuals, especially when walking to and from the hotel. At times, it made us feel uncomfortable and less safe than we would have liked.

If you’re planning to stay here, I’d recommend using Uber in the evenings rather than walking. Overall, the hotel was great, but the surrounding area definitely affected our experience.

8/10

Excellent

27 Jul 2026

Mia

Very clean hotel. Front desk staff helpful and nice. Hotel itself outdated but comfortable. Overall decent stay.

10/10

Exceptional

27 Jul 2026

Olivia

Very comfortable rooms. Check in staff was very kind and helpful. Would definitely stay there again

10/10

Exceptional

27 Jul 2026

Jaymi

This hotel was absolutely fantastic. The decor was stunning, the lobby and lounging spaces were lovely, the staff was helpful, our room was spacious, clean, quiet, and beautifully decorated.... 1000% would recommend. Zero complaints. Thank you for an amazing stay....we will definitely be back!

8/10

Excellent

27 Jul 2026

Rudi Breanne Ortiz

The hotel itself was clean, comfortable, and the staff was friendly. My only downside was the surrounding area. Overall, it was still a good stay.

8/10

Excellent

26 Jul 2026

Debbie

Nice staff,, convenient location, comfortable bed. Shower pressure was mediocre. Room had numerous power outlets - so helpful when we had cellphones, EarPods, battery packs and laptops to charge. Room also had desk chair, club chair and an ottoman - so that more than 1 person can sit. Powell St station is just a 5 min walk away; catch the BART or Caltrain. Many great food options nearby - including GF options which is what we needed. Note - hotel’s location, though convenient, is in a sketchy part of SF, known as “the tenderloin”. Our Uber driver cautioned us not to walk around in certain streets.

10/10

Exceptional

25 Jul 2026

Jose P.

good

10/10

Exceptional

24 Jul 2026

Geoffrey

Worth the stay ver well kept hotel with a lot of history

10/10

Exceptional

23 Jul 2026

Charles

The staff was exceptionally kind and courteous. 2 blocks from union square made it convenient. Room was quite clean, and a decently sized suite.

10/10

Exceptional

22 Jul 2026

Andrew

Great location, and some of the friendliest staff I have encountered in the recent past.

10/10

Exceptional

22 Jul 2026

Ramone

This was a great place for atmosphere and cleanliness. We found the staff most helpful and kind. The area was central to several premier area locations.

10/10

Exceptional

22 Jul 2026

Emma

From the moment we walked in we felt at home in this lovely hotel. The check-in staff were amazing, offering us wine and our daughter popcorn after a long journey. Thank you also to the kind people in the restaurant and the excellent door staff for keeping us well fed and taking care of our luggage. It was a brilliant end to our California trip - thank you!

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Amy

Clean room, great lobby, good lication

Partner

10/10

Exceptional

21 Jul 2026

Victoria

Lovely hotel, great location, staff were fab and free coffee and tea down in reception from 7am - 10am !!

Partner

10/10

Exceptional

21 Jul 2026

Byron

Would definitely stay here again

Partner

10/10

Exceptional

20 Jul 2026

Arlynn

Wonderful stay!

8/10

Excellent

20 Jul 2026

Louis

We enjoy staying at this hotel for the location. Staff is nice and attentive.

Family_with_children

10/10

Exceptional

20 Jul 2026

Jason

Nice room at a great price

Partner

10/10

Exceptional

19 Jul 2026

Sherilynne

Wonderful 2 night stay here for Valentine's day. The room was so nice and the jet tub was huge. Very clean. The rest of the property was beautiful. The staff were very welcoming and helpful. I left a bag on one of there couches before leaving to go home and didn't realize until we'd gotten to the ferry building. We called to let them know and they shipped it back to us no charge. Great hotel, would stay here again for sure.

Partner

10/10

Exceptional

19 Jul 2026

Carol

A nice hotel near Union Square. Great staff!

Partner

8/10

Excellent

19 Jul 2026

allyson

This hotel is on a main street where it does tend to get quite noisy at night. We heard a lot of cars go by, ambulances as well. We were on the other side however we had a problem with our room and we moved to a room next to the elevator facing the street. So it was much noisier than expected.

Partner

10/10

Exceptional

18 Jul 2026

Cathleen

Fabulous place to stay in San Diego. In a good area of town and close to most things. Hotel was beautiful and room very clean and comfortable. Front desk staff was very helpful.

Friends_and_family Friends

6/10

Pleasant

18 Jul 2026

Fares

This balanced feedback would have been invaluable if I’d known it before booking this hotel. I’ll outline all the pros and cons I encountered.

Pros:

Location: This is the biggest plus. You’re right in the heart of everything, with short walks to wherever you need to go or a quick Uber/Lyft ride.

Staff: They’re incredibly friendly and helpful. The check-in and check-out were smooth and welcoming, with big smiles and lots of recommendations.

Confectionary: Free coffee and tea, plus water machines with cold filtered water. This is amazing because I didn’t have to buy water, saving money and being kinder to the environment. All hotels should follow suit!

Cons:

Rooms: The rooms are incredibly old and worn down. They need serious refurbishment and renewing. The furniture is damaged, the carpets are worn out and the tech is super old and dated. The bed isn’t the most comfortable and would dive down when you sleep on it. The steam iron doesn’t work see video. The safe is broken, I had to take my valuables with me all the time which is super inconvenient.

Cleanliness: The room was incredibly dusty. Every night I had to take an allergy pill to sleep because of the amount of dust and dust mites everywhere, including the sheets and bed. The carpet was disgusting dirty – just one look at it could give you that straightaway.

Noise: This is by far the noisiest room I’ve ever slept in. First, my room was next to a building with a generator that was operating all day and night.

Self

10/10

Exceptional

18 Jul 2026

Pam

Good location near Union square, spacious room. Breakfast was really lovely and staff are friendly and very helpful

Family

8/10

Excellent

17 Jul 2026

raymond

Esthetically pleasing, spacious suite, creatively eclectic(love the overall look), very attentive staff, great tea/coffee station set up in their tea room. Lastly...love the fresh water fillup machine.

10/10

Exceptional

16 Jul 2026

Brian

Nice and cozy hotel. Upgraded to a suite and had comfortable sleep on sofa bed. Quiet and convenient location.

Family_with_children

10/10

Exceptional

16 Jul 2026

Ricky

Rooms were excellent. Didn't like the $50 self parking or $65 valet parking fee though.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Nick

Friendly staff, good room and facilities. Location on the border of Tenderloin rather than Union Square and has many undesirables in the neighborhood

10/10

Exceptional

15 Jul 2026

Javier A.

All great

Friends

10/10

Exceptional

14 Jul 2026

Tara

What a great spot! Great access to everything in the city. The rooms were nice with great amenities. The front desk staff were all wonderful and very kind.

Family_with_children

10/10

Exceptional

14 Jul 2026

Demetrio

I highly recommend this hotel

Partner

10/10

Exceptional

14 Jul 2026

LEO

The staff here was very professional and helpful. My room was always nice and clean. And I want to thank Dhali Robinson for his excellent help. He made my stay so amazing.

Self

10/10

Exceptional

13 Jul 2026

Ana

Staff is friendly! Great amenities like a 24/7 fitness room. Hotel in a great location downtown where you can walk and catch local transit. Recommend the stay!

Family

10/10

Exceptional

13 Jul 2026

Yekaterina

Friendly staff

Family_with_children

10/10

Exceptional

13 Jul 2026

Robert

Beautiful hotel. We’ll be staying there again.

Partner

10/10

Exceptional

13 Jul 2026

Teresa

We absolutely loved our stay at The Marker. It was so pretty and comfortable! Walking distance to many things also. We will definitely stay here next time.

Family

10/10

Exceptional

12 Jul 2026

Andrew

Great location, truly San Fran historical hotel, perfect for city visit/short stay.

Family_with_children

10/10

Exceptional

12 Jul 2026

Bobby

Clean and quite with friendly staff

Partner

8/10

Excellent

12 Jul 2026

Claudia

Love the space, smells great, great location to many things and love the complimentary coffee/tea in the morning - some guests were smoking cannibas in the lobby and it was addressed right away, happy to have a great response team in place - signs of no smoking in public spaces should be made bigger though so that other guests’ experience are not spoiled indoors

10/10

Exceptional

12 Jul 2026

Noha

I liked everything about it. The staff the clean room the location. It’s a great hotel.

Family

10/10

Exceptional

11 Jul 2026

Michelle

Beautiful property and centrally located to everything we planned to explore.

Partner

10/10

Exceptional

11 Jul 2026

Maria

The hotel staff were exceptional—friendly, welcoming, and always eager to help. I was grateful to receive both an early check-in and a late check-out, which made my stay even more enjoyable. The property itself is beautiful, with a stunning lobby that creates a great first impression. While the rooms were comfortable, they felt a bit dated and could benefit from some updates. The location is also convenient, just a short two-block walk from Union Square. There’s a bus stop right across the street as well.

Partner

10/10

Exceptional

11 Jul 2026

Cheri

The staff was so amazing! Over the top customer service from check-in to check-out. Loved the restaurant attached to the hotel. Wonderful service there as well. Already have plans to return next year!

Family

10/10

Exceptional

10 Jul 2026

Candace

We love staying here during the pride festival. The Italian restaurant has absolutely delicious. We love having dinner there as well. Thank you for a wonderful experience as always.

10/10

Exceptional

08 Jul 2026

Aran

Only issue was that the area right around the hotel was a little rough (very close to the Tenderloin) …but a block away, things greatly improved! Highly recommend staying here !

Family

10/10

Exceptional

07 Jul 2026

Lisa

Stag was very friendly and the room was comfortable and very clean!

Partner

10/10

Exceptional

06 Jul 2026

Elizabeth

Everything was excellent!

Partner

10/10

Exceptional

06 Jul 2026

Christina and Michael

I can’t say enough good things about the kind human Dolly that checked us in. They also said hello and made us feel special when they saw us! We had a great stay and made many memories from your wonderful location!

10/10

Exceptional

06 Jul 2026

Audrey

My stay at the Marker was just what I needed. My room was small but modern, clean and beautifully decorated. The staff were very friendly, professional and helpful. I needed some hot water to make tea at night and the staff gave me a kettle to keep in my room. The location is close to restaurants, shopping and transportation. I would definitely stay at this hotel again!!

Self

10/10

Exceptional

06 Jul 2026

James

Very nice! Enjoyed my stay.

Self

10/10

Exceptional

06 Jul 2026

Villy

Clean, well maintained place. Convenient location. Friendly, helpful staff.

Self

10/10

Exceptional

06 Jul 2026

The service and feel was 5 star. The gym was LifeFitness and worked with Apple tech. The dumbells were excellent and I got a great workout. Then the wine by the fireplace was very romantic. Easy access to 7-11 and Ross and downtown and to the trolley. So easy to walk if you love walking but compare all forms of transportation including Waymo before selecting they compete. The hotel colors light the sky and it feels good. The refreshments and outdoor drinks were outstanding. The recommendations were stellar. The staff was culturally responsive and humorous. The place would be a place “I prefer.” Once you have been you will understand.

Partner

10/10

Exceptional

05 Jul 2026

Kalinda

Location is the BEST, & friendly staff ⭐️⭐️⭐️⭐️⭐️

Self

10/10

Exceptional

05 Jul 2026

Omar D

Everything was great at this property and all of the staff I encountered was helpful and friendly!

Self

10/10

Exceptional

03 Jul 2026

Orlando

This hotel was amazing from our host Charles that treated like family to the staff. The rooms super clean and spacious and super close to the main stores and restaurants.

Partner

10/10

Exceptional

02 Jul 2026

Rajesh

Beautiful room and nice bar

10/10

Exceptional

02 Jul 2026

Mary

Convenient clean
And welcoming

Partner

10/10

Exceptional

02 Jul 2026

William

Great location. Nicer and better value than many hotels in the union square area.

Friends

10/10

Exceptional

30 Jun 2026

Kemi

I had a great stay at The Marker. It exceeded my expectations. The room was a great size, comfortable bed and pillows. Staff were very friendly and helpful. The communal space - lounge and seating areas are great. Enjoyed having access to hot beverages in the mornings and access to good quality drinking water. The complimentary glass of wine was also a very nice touch.

Add to this the location, very easy to access airport, and all the main tourist destinations from the hotel by either public transit, walking or Uber. I would definitely stay there when I visit SF again.

Self

10/10

Exceptional

29 Jun 2026

Eva

Super nice little hotel! Great price for location

Partner

10/10

Exceptional

29 Jun 2026

Jagmeet

Staff was helpful and pleasant.

Family

8/10

Excellent

29 Jun 2026

Muhammad khalil

Front desk staff was helpful

Self

8/10

Excellent

29 Jun 2026

Fazreena

Good location, clean rooms. There are some homeless people around nearby, therefore be mindful, but they do leave you alone. Overall, it is a good hotel and fit our budget

Family_with_children

10/10

Exceptional

29 Jun 2026

Hector

Great place to stay.

Self

10/10

Exceptional

28 Jun 2026

Charde

We had a wonderful one-night stay and couldn’t have been happier with our experience. From the moment we arrived, the hotel felt warm, welcoming, and beautifully maintained. The lobby and common areas have an elegant yet inviting atmosphere, and our suite was spotless, comfortable, and well-appointed. It was the perfect place to unwind after a busy day in the city.

The staff truly made this stay exceptional. Every employee we encountered was friendly, professional, and eager to help. A special thank you to Dhali, whose kindness and hospitality stood out. He greeted us with such warmth and even anticipated our family’s needs by bringing extra blankets for our children sleeping on the pull-out sofa before we had to ask. Those thoughtful touches made us feel genuinely cared for.

The restaurant connected to the hotel was another highlight. It was beautiful, convenient, and a great place to relax without having to leave the property.

The location is fantastic. There are plenty of restaurants, cafés, bars, and shopping within easy walking distance. We were in town for the Giants game and enjoyed the approximately 30-minute walk to Oracle Park, which gave us the chance to take in the city.

Excellent service, a beautiful and clean hotel, and an outstanding location made this an easy five-star stay. We would happily return and highly recommend it to anyone visiting San Francisco.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

LIPING

入住感觉很好！

8/10

Excellent

28 Jun 2026

John

Very nice hotel - super clean and the Italian restaurant was excellent. The neighborhood is terrible though - when I booked “Union Square” I was innocently unaware of how bad the neighborhood is with bums everywhere. No place to dine except in the hotel and luckily it was excellent. Didn’t even feel safe walking 3 blocks to my Tour bus pick up spot on Post St. Pictures and images of Union Square are way out of date and misleading!

Partner

10/10

Exceptional

28 Jun 2026

Rachel

Gorgeous property and great value

10/10

Exceptional

27 Jun 2026

Cynthia

Great location, and quiet. A vintage and well maintained treasure.

Self

8/10

Excellent

27 Jun 2026

Juanita

We really enjoyed our stay! The hotel is in a great location, and we loved the nearby Mexican restaurant. Upon arrival, we were welcomed with a small bottle of wine and a bag of caramel popcorn, which was a nice touch.

The complimentary continental breakfast on our first morning was exceptional. The food was well served, and the service was outstanding. The bartender that evening was also very friendly and conversational. We ordered a coffee nightcap, and they went above and beyond to make it just right.

The only downside was breakfast service the following morning. The waitress seemed pleasant at first, but after we mentioned that we were using the complimentary continental breakfast, her attitude changed. The service felt rushed, we weren't offered refills on our coffee, and the overall experience wasn't nearly as welcoming as the day before.

Overall, we loved the hotel, its location, and the excellent service from most of the staff. Aside from that one breakfast experience, we had a wonderful stay and would gladly return.

Partner

10/10

Exceptional

25 Jun 2026

Mary

Excellent customer service. Wish the bar stayed open later than 10pm.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Shwetha

Great service, beautiful hotel

Family

10/10

Exceptional

24 Jun 2026

Mario

Muy bien ubicado

Partner

10/10

Exceptional

21 Jun 2026

Juanqing

spacious room. air condition was quite. The only little thing that could use some improvement is the shower stall water drainage is on the slow side.

Partner

10/10

Exceptional

21 Jun 2026

Jason

Excellent stay! Very very clean!

Partner

10/10

Exceptional

20 Jun 2026

Ricardo

Great location friendly staff crean rooms good restaurante

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Carol

Beautiful hotel!

Self

2/10

Poor

19 Jun 2026

Ahmed

Bad

Business

10/10

Exceptional

19 Jun 2026

carnie

Amazing unique historical hotel in downtown San Fran just steps from Union Square and trains to anywhere. Staff provided amazing restaurant recommendations

Family

10/10

Exceptional

18 Jun 2026

Patrick

Great, attentive staff, above average gym, bar, restaurant, and lobby space,