Name: Parc 55 San Francisco - a Hilton Hotel
Address: 55 Cyril Magnin Street, San Francisco, 94102, US

Parc 55 San Francisco - a Hilton Hotel

San Francisco Area - CA · United States

55 Cyril Magnin StreetView location

100 reviews shown

10/10

Exceptional

30 Jul 2026

Lidya Jazmid

Everything even thou the area at night was a little scary.

6/10

Pleasant

30 Jul 2026

Amanda

Very large hotel right on the edge of a not so great part of town. Parking was a nightmare. Took us 20 mins just to get to a spot in the street to unload our bags and then told the parking was full. They recommended another garage that took my husband 45 mins to park then told that they were full. He had to park in a not great area. There was no green space nearby for your pet to potty. Very chaotic busy area and a fair amount of homeless traffic. We requested a cot and were told it was coming, waited for 20 mins, called back to check on the status and they said they couldn’t bring us a cot because of fire code even though our room was huge. No water bottles in the room. They did grant us a slightly later checkout which was nice. I will mention this was the night before the SF Marathon so a very busy time.

8/10

Excellent

30 Jul 2026

Thomas

Clean layout in a good location to travel on-foot to a variety of nearby areas of interest or easily board the public transit along Market Street. No issues with the room or service, would book again.

10/10

Exceptional

30 Jul 2026

Joshua

Enjoyed my stay. Thank you!

10/10

Exceptional

29 Jul 2026

Tao

great place

10/10

Exceptional

29 Jul 2026

Pierre-Olivier

Bien situé

10/10

Exceptional

29 Jul 2026

Clifford

Quality room with good bedding. Clean and everything working. Great location for my purposes.

10/10

Exceptional

29 Jul 2026

Tiffany

The hotel itself was pretty nice. The rooms seems little old but the property itself is well maintained. The staff was very friendly especially to person who checked us in (Carlton). The hotel was also centrally located, so not far from the airport or tourists attractions.
The only downside was there was a lot of homeless people in the area so we didn’t feel safe venturing out at night on foot.

10/10

Exceptional

28 Jul 2026

Sanaz

The hotel located in downtown and close to every thing that's so nice cause it's near to every thing

10/10

Exceptional

28 Jul 2026

Harold

The stay at this hotel was second to none in every category. The staff was very friendly and very professional and they went above and beyond to make sure our stay was as good as possible. Maria was very kind and friendly and I highly recommend that someone recognize her as the best agent on the staff. The concierge was very helpful and she was extremely nice handling all of our concerns and information about the city. The hotel restaurant was excellent and the hostess was a very kind person. I’m very grateful for their hospitality and attitude towards the guests who are staying in their hotel.

10/10

Exceptional

27 Jul 2026

Carla

We had an excellent stay! The customer service was outstanding—everyone was friendly, welcoming, and helpful. The rooms were clean and comfortable, and we had no complaints at all.

Our kids especially enjoyed the gym, and we also had a great time using the pool. The vending machines were convenient and well stocked, which was a nice bonus. Overall, it was a wonderful experience, and we would definitely stay here again. Highly recommend!

10/10

Exceptional

27 Jul 2026

David E

Perfect place

10/10

Exceptional

27 Jul 2026

Julio

Everything was, clean. Staff was helpful anytime we needed anything and were extremely polite

8/10

Excellent

27 Jul 2026

Katherine

Room was clean. Hotel had a great location, close to Union Square and many restaurants. Hotel bar and restaurant were nice and convenient to have as an option. Food was not bad, but definitely not worth the prices they charge.

6/10

Pleasant

27 Jul 2026

Jason J

Beds are small and really hard.

10/10

Exceptional

27 Jul 2026

Cole

Love the view. Was a really good stay

2/10

Poor

26 Jul 2026

Davit

Molds in the sink
Staff is not friendly

2/10

Poor

26 Jul 2026

Elkin Alfonso Jimenez

Even though they advertise pool, the pool is at nearby hotel. Even though I did call to confirm and ask questions customer service hid that fact from until I arrived, and it was too late!

Will never book again.

Business

10/10

Exceptional

25 Jul 2026

Michael

Room was clean and spacious

8/10

Excellent

24 Jul 2026

EDIK

We had stayed 2 night. Originally we just booked one room for 4 adults.But quickly realized that the beds were full size ,so we had to get a second room.

Family

10/10

Exceptional

23 Jul 2026

Michelle

Mable the front desk Clerk was amazing she checked us in very quickly, and she also gave us points and tips as to where to go. If we were looking for a location she was able to give us directions as to how to get there the place smelled amazing as I live in Las Vegas with a lot of hotels

10/10

Exceptional

22 Jul 2026

Padmavathi

Very friendly staff and good locations

Family_with_children

10/10

Exceptional

21 Jul 2026

LaQuinta

Clean room, phenomenal staff, strong drinks at bar and good basic buffet service

Family_with_children

10/10

Exceptional

20 Jul 2026

JOSE LUIS

Valet parking usually takes 10 minutes but sometimes takes more than 45 minutes. They are short on staff

Family_with_children

10/10

Exceptional

20 Jul 2026

Ruben

The room was great but the supply of crockery very limited. A few more dishes would have been nice

Family_with_children

6/10

Pleasant

20 Jul 2026

Amy

Hotel lobby lacks warmth or personality; there is no room service and the food options here are meager, complete with vending machines if you need a snack or a toothbrush. However- the Parc 55 allows you to access the Union Square Hilton, which is lively and has all of the food and drink options you would expect from a large Hilton. It is also right next to the Hotel Nikko, with a fabulous restaurant. It is also close to Union Square as well as the financial district so there is tons to do within walking distance. Room was extremely noisy at night however and as a single woman, I was too scared to venture out alone in the area after dark. The tenderloin is as bad as ever unfortunately.

Self

8/10

Excellent

20 Jul 2026

Krishna

Everything from the beginning to the end was wonderful. We stayed for two nights. We were here for my sister-in-laws wedding. We booked three Suites and two standard rooms. Rooms were great, view was breathtaking. House keeping was wonderful. Service was on point. The only issue we ran into was the greeter near the front entrance. He was a tall bald guy. I did not get his name. He was very sarcastic and rude to my guest and I. He was there late in the evening. Overall the our experience here was wonderful. Thank you all for your services and making our stay wonderful.

Family_with_children

10/10

Exceptional

19 Jul 2026

Keyanti

I like everything. Clean rooms beautiful views. Dinner was sloppy at Cable 55. But overall great experience

Partner

10/10

Exceptional

19 Jul 2026

Danielle

Very nice

8/10

Excellent

18 Jul 2026

Juliana

Dated hotel but comfortable .

Friends

4/10

Poor

18 Jul 2026

Carmella

Smells so horrible and we don't like it
It's not clean

Family

8/10

Excellent

17 Jul 2026

Troia

Great area

10/10

Exceptional

15 Jul 2026

Fenni

It was beautiful and clean inside! The rooms was amazing too!

Family

10/10

Exceptional

15 Jul 2026

Christine

Staff was helpful

Family_with_children

10/10

Exceptional

14 Jul 2026

Byron

Lo limpio de los cuartos

Partner

10/10

Exceptional

14 Jul 2026

Brittany Renea

Location was very convenient. The staff and site were great. With Pride going on right in the front we were able to still get around easily.

Friends

10/10

Exceptional

13 Jul 2026

Joaquin

Great location in Union Square - easy walking distance to shopping, food, BART, and other transportation options. Also had good restaurant on-site, pricing probably appropriate for the area - seemed a smidge high for both parking and on-site restaurant but hotel registration staff were outstanding. Room was perfect.

Business

2/10

Poor

13 Jul 2026

Muhammad

One of the worst Hilton hotels, find another place. Listing a few things;

No free internet in 2026.
Terrible parking situation.
No water in the rooms on check in.
Staff didn’t want to work, ignored folks waiting in the line and kept helping out of order.
Rude valet workers, no wait and de-board easily. Horrible city views.
Shower leaked.
Paper thin towels.
Horrible prices for snacks and water, scam overall.

Family_with_children

2/10

Poor

13 Jul 2026

Muhammad

Family_with_children

8/10

Excellent

13 Jul 2026

Ana

Clean

Friends

10/10

Exceptional

13 Jul 2026

Ryan

All was good

Partner

10/10

Exceptional

12 Jul 2026

Vitaliy

Great hotel.

Family

4/10

Poor

12 Jul 2026

PRASANTH

Had to pay extra for the early checkin to a different room that has a fridge but no microwave

10/10

Exceptional

11 Jul 2026

Virginia

Arrived early at 9:00 am and for a fee we were able to check in early. Good location.

Family

8/10

Excellent

11 Jul 2026

Humaid

Thank you

Family_with_children

8/10

Excellent

11 Jul 2026

Christian

Clean hotel at a convenient central location. This is a great location if you are planning to visit San Francisco's many popular locations via public transportation and/or Uber. Things to consider: Parking is pricey and can fill up as its first come first serve. The area one to two blocks west of the hotel is not a great area (Tenderloin) and I recommend avoiding walking through the area for your safety. This wasn't an issue for my wife and I as we were aware to avoid the area. Security at the hotel was good and we never didn't feel safe once we were at the hotel. If we were visiting with our children, we would most likely try to find another location a bit more north and/or east from the Tenderloin area. Overall great experience!

Partner

10/10

Exceptional

11 Jul 2026

Carmen

Friendly staff. Very hospitable

Family_with_children

2/10

Poor

10 Jul 2026

Eric

Gay pride parade weekend, very noisy in the hallways could not get good sleep from the people partying next-door and across the hall that experience

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

Krisie

Loved staying here! Everything was outstanding!!

Partner

10/10

Exceptional

10 Jul 2026

marvin

Excelente servicio

Friends

4/10

Poor

09 Jul 2026

Armando

Stayed over from 7/5 to 7/9. The hotel was clean and the service ok. Rooms not ready at 3 pm... had to wait till 3:30 for one and 3:45 for the other, I did not like that after we arrived before 12pm. I checked in right away at 12 and for sure they took my $300 deposit for each room right away but rooms not ready at 3pm. Margarita at the bar restaurant Cable 55 were horrible! Food was mediocre at best. Too expensive and didn't go back. After that everything went well. Don't know if I'll be back but maybe if things get better. No Breakfast included with your stay....

10/10

Exceptional

09 Jul 2026

Briana

I could just cry! At first we were like ooooo this is a rough area. We almost cancelled our reservation. But I’m so glad we didn’t! The sunset suite had beautiful views! Nothing weird went on it was actually a pleasant stay. The staff was friendly and welcoming. I’m sure if I had a need they would have made sure I was ok. I definitely had a trip of a lifetime and the hotel contributed to that. Don’t judge a book by its cover because boy we had a TIME! Can’t wait for our next trip out there we will be back! :)

8/10

Excellent

09 Jul 2026

Denise

I liked the location and hotel was clean
Rooms need updating
Bellman could be friendlier- seemed like they were inconvenienced

Front desk friendly but slow

Family_with_children

8/10

Excellent

09 Jul 2026

Rebecca

Great location, overall clean hotel but rooms were kinda small.

4/10

Poor

08 Jul 2026

Bruce

Positives: Nice hotel in a convenient downtown location, excellent breakfast, friendly staff, centrally located, very walkable.

Negatives: we pre-paid for parking in the hotel garage, but the lot was completely full when we arrived and the hotel annoyingly refused to refund the parking fee. Do NOT pre-pay to park at this hotel. Just find parking in a garage when you arrive and avoid dealing with their parking scheme, which will steal your money if you already paid and they claim the lot is full.

Family_with_children

10/10

Exceptional

08 Jul 2026

Rita

Great experience. Windows were filthy.

Family_with_children

10/10

Exceptional

08 Jul 2026

Perla

6/10

Pleasant

07 Jul 2026

Wayne

Convenient downtown location but the surrounding area wasn’t the cleanest and there was a lot of drug use and unhoused wondering around.

Partner

10/10

Exceptional

07 Jul 2026

don

Great location, rooftop pool, great service.

Family_with_children

10/10

Exceptional

07 Jul 2026

Kassandra

It’s a very peaceful hotel and kept extremely clean. Wonderful stay

Partner

10/10

Exceptional

06 Jul 2026

Sirisha

Overall a great experience

10/10

Exceptional

06 Jul 2026

Anita M

I have used this hotel for over 10 years same room and it’s never disappointed. It’s top-notch and I will continue to be staying at Hilton hotels. They are the best.

Partner

10/10

Exceptional

06 Jul 2026

James

Shower head in bathroom had very little pressure. Bed was terribly hard and firm! Not comfortable at all. Otherwise the hotel was very nice.

Family

8/10

Excellent

06 Jul 2026

Sheryll

Centrally located

Family

8/10

Excellent

05 Jul 2026

Javier

Staff was very Helpful.
Isabel was great.
Great customer service.

Partner

10/10

Exceptional

05 Jul 2026

Sissy

Nice stay! Clean and friendly staff.

Partner

8/10

Excellent

04 Jul 2026

Rodney

Nice property,could use some small changes,drapes,carpeting

Family

10/10

Exceptional

04 Jul 2026

Khairul

Downtown area, too many homeless around , many Resturents are around but little expense.
Hotel is excellent.

Family

10/10

Exceptional

03 Jul 2026

Sarah

This was a great place to stay when we came I to town for a show at 1015 Folsom. The room was clean and comfortable.

Family

10/10

Exceptional

02 Jul 2026

Johnny

Staff available around the clock to answer questions and provide service

Self

2/10

Poor

01 Jul 2026

Elias

I was disappointed with my stay at Parc 55. The check-in experience got things off to a poor start. I had requested a room on the 9th floor, but instead I was assigned an accessible room, even though there were clearly other standard rooms available. My friends checked in right after me around 3:00 p.m. and were given better rooms, which made the situation even more frustrating.

Unfortunately, the problems continued throughout my stay. My room wasn’t thoroughly cleaned when I checked in, and housekeeping never serviced it during my stay. I had to argue with the housekeeping staff before the issue was finally addressed.

The room itself also had several maintenance issues. The refrigerator wasn’t cold when I arrived and never maintained a proper temperature. The air vents wouldn’t stay open, and the air conditioning struggled to cool the room, making it uncomfortable.

Overall, this stay did not meet my expectations. Between the poor room assignment, lack of housekeeping, cleanliness concerns, and maintenance issues, I expected a much better experience from this hotel.

Friends

10/10

Exceptional

30 Jun 2026

Makayla Sharee

Clean rooms and nice staff

Friends

6/10

Pleasant

30 Jun 2026

Hsun Chia

I liked how the hotel is within walking distance from a lot of shops and places to visit. The parking was horrible with my car rental that I had to go off to another property to find parking would I had to pay out of pocket. Parc 55 offered parking at $90 per night for parking. Room was clean and the city view was nice but it was nothing special. We had the breakfast buffet that they offered for the 2 of us at $36 each person. While food is good we feel the selection was incredibly limited and I could not recommend it at all. Staff was helpful but they could not provide us an additional ice bucket for our room. The overall experience was just alright but I expected more.

Partner

8/10

Excellent

30 Jun 2026

Trenton

The hotel makes a lot of money, especially with how much they charge per day, as well as their $80 per day parking.
*Most* of the staff was friendly, except for the host at check in who made me feel stupid for not knowing that the pool was across the street, and not even in our hotel, which I overlooked. Who knew that one of the hotel’s amenities wasn’t even in the hotel? What? When I come up really nice and sweet I don’t need a stuck up snob telling me what to do. Especially when I only asked a simple question. Cheers to him though. But yeah, I’m not about to be in swim attire crossing the street in San Fran to a different hotel.
The rooms were clean but nothing fancy. They were out of conditioner :( my fault I should’ve just brought my own. But the rooms were clean at least.

The nicest person was the Asian lady custodian on level 6. She was really friendly and curteous. And all she said was hello but I could tell by her tone that she meant respect with great customer service, unlike the guy downstairs.

Anyway, probably won’t stay here again anytime soon, nothing really around the hotel except for old businesses and closed up shops. The surrounding areas are dirty and full of homeless people. Almost stepped in human waste.

Tip: find parking elsewhere.

Also I try not to be bitter and have been in customer service, but I spent so much money on this so I expected better in return. $16 for a breakfast sandwich.

No thanks.

Friends

10/10

Exceptional

30 Jun 2026

Matthew

The check in and out was an ease. The front desk was very helpful!

Self

8/10

Excellent

29 Jun 2026

Michael

Parc 55 is a great place to stay if you like a convenient location. I was there 4 days, 3 nights and liked being close to the city centre, the train is really close so getting around was not hard. I would give this a 5, but my room was not cleaned during my stay. Other than that, you will enjoy it here.

Friends

8/10

Excellent

29 Jun 2026

Juby

The staff was exceptional. From the valet to the front desk. In terms of cleanliness, there was some hair in the bathroom and some black specs on the bedding and towels. Parking lot was full the first night but the overflow garage at the next door Hilton was close enough. The breakfast staff was quick and polite. The breakfast buffet was overpriced for a standard continental breakfast. No special items that would equal $36. Between myself and family we spent $80 for 2 people. Pretty expensive for an underwhelming spread. The seats in the room need updating, cushions were lacking in support. Otherwise, location is central and convenient.

Family_with_children

10/10

Exceptional

29 Jun 2026

Christopher

$25/day for incidentals was a bit much.

10/10

Exceptional

29 Jun 2026

Stephanie

We would stay here again!

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Erica

Very clean room and staff was very helpful

Partner

8/10

Excellent

28 Jun 2026

Hajnal

The proximity to the civic center

Family

10/10

Exceptional

28 Jun 2026

Anthony Aurelio

Great place to stay

Partner

10/10

Exceptional

28 Jun 2026

Isabella

Nice hotel on union square

Partner

10/10

Exceptional

28 Jun 2026

Aaron

Clean room, quiet.

Friends

10/10

Exceptional

28 Jun 2026

Brittany

Great

10/10

Exceptional

28 Jun 2026

Parth

The property is right in the heart of the city. Very clean rooms and professional staff. They kept our luggage in secured storage as were early thn the check in time which allowed us to roam around in the morning.

Partner

10/10

Exceptional

28 Jun 2026

Gabriela

Es un hotel muy lindo limpio y buen servicio

Partner

2/10

Poor

24 Jun 2026

Soroush

I would never go back. It was horrible. Disgusting everything in the room was disgusting and dirty. That whole hotel needs to be sanitize. Smells like piss everywhere. It’s horrible horrible horrible experience. It was my first time in San Francisco. Specially at the Hilton in San Francisco and it’s going to be my last time ever in San Francisco or at the Hilton.

Business

10/10

Exceptional

22 Jun 2026

Daniel

The fact that the room was clean, they do have a restaurant around check in in case you want to start the festivities early as well as the staff is always friendly!

Partner

10/10

Exceptional

22 Jun 2026

Martin

Never stayed here, first time. Amazing!

6/10

Pleasant

22 Jun 2026

Edgar

Overall, everything was very good and I enjoyed my stay. However, I was expecting to receive the complimentary breakfast benefit as a Hilton Honors Gold member. When I asked about it, I was informed that because my reservation was made through Expedia, that benefit did not apply.

I understand that these are the program’s policies, but from a guest’s perspective, it is difficult to see the real advantage of booking through Expedia if any savings are ultimately offset by the loss of loyalty benefits upon arrival.

This experience has made me reconsider future bookings through Expedia, and I will most likely book directly with Hilton in order to take full advantage of the benefits offered through the Hilton Honors program. That said, I appreciate the staff’s professionalism and the clear explanation they provided regarding the situation.

Family

4/10

Poor

21 Jun 2026

Christina

This place is not truly pet friendly. They charge you $100 to bring your pet but they will not allow you to leave your pet in your room alone. If you do, they will charge you an absurd amount of money. The restaurants in the hotel do not allow you to bring your pet. There is no place for your pet to “use the restroom”. The closest park is at least a mile away. I would not stay here again with my pet.

Also, parking is over $90 per day and there is no other option nearby. The carpets are old and kinda gross in the rooms and hallways.

Family_with_children

8/10

Excellent

21 Jun 2026

Devin

Staff is nice, rooms are ok, location is near public transit but isn't the best area. Overall, it was a good spot for a quick weekend trip

Partner

8/10

Excellent

21 Jun 2026

Damien

All very high standard, helpful staff & incredibly central location.

Friends_and_family Friends

4/10

Poor

21 Jun 2026

Angelica

We arrived at the hotel and were disappointed to find that there was no parking available. As a result, we had to park quite a distance away and ended up spending an additional $100 on parking alone. When we reached our floor, there was a strong smell of marijuana and cigarette smoke throughout the hallway, which made the environment unpleasant. Additionally, the bathroom lacked a ventilation fan, which was inconvenient. Overall, these issues negatively impacted our stay. Worst hotel we’ve ever stayed at!

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Jorge

Clean and comfortable

10/10

Exceptional

21 Jun 2026

Prajna

Suppplies were running on short side, otherwise everything else was excellent.

Family