Kensington Park Hotel

United States , San Francisco Area - CA
SAN FRANCISCO, 450 Post Street
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100 reviews shown

10/10

Exceptional

15 Mar 2026

Frida

For a first trip to San Francisco this hotel is a great option. It is close to Union Square and nice areas of the city within walking distance.
The staff is kind and always willing to help. I enjoyed my stay and felt safe all the time.

Self

10/10

Exceptional

08 Mar 2026

Suzanne

I have stayed at the Kensington Park Hotel many times, and have always been pleased with the accommodations and the staff.The hotel is right on Union Square, within walking distance to shopping, Chinatown, North Beach and more. This time, I arrived approximately two hours before check-in time, and was so happy that I was able to check into my room early. It was very clean and well-appointed. The front desk staff and valet were very helpful. I enjoyed having the fancy water dispenser - with many kinds of water for water bottles - in the lobby. I will definitely stay here again!

Friends_and_family Friends

10/10

Exceptional

18 Feb 2026

Kevin

Staff was extremely courteous - and answered all of our questions with a smile!

Partner

8/10

Excellent

13 Feb 2026

Susan

Room was very clean, staff very courteous and helpful. Hotel is also part of the Elks Lodge which was interesting.

Business Self

8/10

Excellent

09 Feb 2026

Jessica

Location is fantastic. The room was clean but dated. The sinks are far from standard, about 1-2 feet shorter than they should be. Very odd to have a sing reach maybe mid thigh (I’m 6’). Room was quite warm despite it being cool outside because the heater puts a great deal of heat into the closet which poured through the door. Window opened only 6” but cooled it enough for this time of year. Breakfast is coffee and tea (in 10oz cups) and individually packaged madeleine cookies. There is an Elks lodge and a theater in the building.

Business

2/10

Poor

07 Feb 2026

dermot

This hotel is so bad. Manager is shocking, reception people are useless. Just a bad experience

Business

10/10

Exceptional

04 Feb 2026

John

Good bed, friendly and efficient staff. Old hotel but well maintained. Great location (except a bit noisy at night if window is open). Thank you.

6/10

Pleasant

01 Feb 2026

Lesa

No room temp regulation

Leisure Partner

4/10

Poor

20 Jan 2026

Yang

The shower water was cold and I repeatedly told the front desk. They told me the maintenance was going to fix it, but they never did. The lady doing the night shift at the front desk was rude, just telling me that there was nothing she could do. I will definitely avoid this hotel in the future.

Business Self

6/10

Pleasant

19 Jan 2026

Lauren

There was no air conditioning and the room was warm and very stuffy. There was a ceiling fan but it was still very warm and we traveled in January. The rooms were also very tight/small and close together.

Leisure Family

10/10

Exceptional

18 Jan 2026

Joan

There’s great restaurants in the area

Leisure Family

10/10

Exceptional

12 Jan 2026

Jay

Great location right by Union Square. San Francisco Playhouse puts on fabulous theater in the same building. Very convenient.

Leisure Family

8/10

Excellent

11 Jan 2026

Maria

Yes

Leisure Friends

10/10

Exceptional

08 Jan 2026

Majdi

Excellent

8/10

Excellent

07 Jan 2026

James

Convenient to everything.

Family

10/10

Exceptional

04 Jan 2026

Brett

Very nice hotel! Clean, well maintained. Excellent place to stay if you are seeing a show at the PlayHouse.

8/10

Excellent

26 Dec 2025

Jessica

Everything was good and nice

Leisure

10/10

Exceptional

22 Dec 2025

Jamal

Great staff

Leisure Partner

8/10

Excellent

17 Dec 2025

Eric

The main reason to stay here is for the location. It is just in a great spot right off of Union Square.

It is a pretty old hotel, but it definitely makes up for it with the inexpensive rooms.

The water temperature fluctuates a little bit, but you can get used to it.

If your window is facing the side of another building, it can actually get noisy with the howling wind.

The hotel has an awesome water-filling station for your reusable water bottles in the lobby for hotel guests. You can get flavored waters or even waters with electrolytes, vitamins, etc.

Other than that, the room is cleaned pretty well.

Also, Manfred, at the front desk in the mornings, is very nice.

Business_and_leisure Partner

8/10

Excellent

12 Dec 2025

Scott

Afternoon/ evening front desk person wasn't easy to communicate with. Room itself was comfortable but could use newer windows for sound proofing and insulation. Heating system was not sufficient enough during cold weather. Bathroom needs grab bars in shower!

Partner

8/10

Excellent

08 Dec 2025

Ruby

The room was a little small as it is an antique hotel. Great location and great service. The heater in my room didn't work & maintenance engineer was gone for the day, so they brought me a space heater that worked fine.

Leisure Friends

8/10

Excellent

27 Oct 2025

Keith

All good and close to everything!

6/10

Pleasant

23 Oct 2025

Wilson Way Seng

Room services are on alternate days. Basics such as toothpastes and toothbrushes have to be requested separately. This is unusual in other parts of the world such as Asia.

Partner

10/10

Exceptional

18 Oct 2025

Jan

It’s a 100 year old hotel with great character. Room was very roomy for a downtown location and would highly recommend it. Staff were super friendly as well.

Partner

10/10

Exceptional

06 Oct 2025

Pia

Overall is good

10/10

Exceptional

05 Oct 2025

James

Outstanding Hotel and great staff

Leisure Family

10/10

Exceptional

02 Oct 2025

Remo

We really enjoyed our stay at this charming historic hotel in San Francisco. The location is perfect—just steps away from Union Square—yet the room was quiet and peaceful. We stayed on the 11th floor and had a great experience. The lobby seating area was cozy and welcoming, and the front desk staff were very professional and attentive. We especially appreciated the complimentary coffee service from 7:00 to 10:30—it was excellent! The building itself is one hundred years old and beautifully maintained, full of character and charm. We would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

lisa

I have stayed here several times and it’s always been a great experience

Friends_and_family Friends

10/10

Exceptional

27 Sep 2025

COLIN

Hotel was old and quaint. In the centre of everything and very easy to walk to most tourist places. Lots of entertainment and live shows around.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Christopher

Fantastic SF stay in the heart of union square

Really nice spot right in the heart of Union Square. Super comfortable king size bed, hotel was quiet. Free coffee in the morning and water throughout the day. Very nice gentlemen at the front desk, including Manfred, who is a gem of a man!

Business

10/10

Exceptional

25 Sep 2025

Margaret

Perfect location. Quiet and comfy room. Friendly staff

Leisure Family

2/10

Poor

21 Sep 2025

Tanya

Banging noises

We stayed on 12th floor , room 86. We checked in and heard banging nonstop. The banging slowed to nothing at night but at 7 am it was back , continuously. I think it was the elevator. It made sleeping past 7 and enjoying our stay completely impossible

Going to contact their corporate office to let them know how bad it was

Friends_and_family Family

8/10

Excellent

10 Sep 2025

EDWARD

10/10

Exceptional

03 Sep 2025

Richard

Very friendly and attentive staff.
Clean and comfortable rooms.
A perfect place to stay when attending a performance at the SF Playhouse.

Partner

10/10

Exceptional

01 Sep 2025

Anja

I absolutely adored this hotel! From the gorgeous lobby to the nostalgic elevators and the friendly staff, I would absolutely book it again if I ever visited San Francisco in the future. Our room was a little small so we couldn't get pass each other between the bed and the desk which was a little annoying, and there wasn't anywhere to put your toiletries - but the overall experience more than made up for the minor inconvenience. Thank you for the complimentary morning coffee and Sherry! We had a wonderful time.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Mark

Great stay!

Very nice stay in heart of SF... we attended a show at the SF Playhouse, which is in the same building as the hotel. Could not have been more convenient! Also had a great dinner at Fino Italian Restaurant just down the street.

Partner

10/10

Exceptional

29 Aug 2025

Teresa

Great staff perfect location

Partner

8/10

Excellent

22 Aug 2025

Michael

Well located in Union Square. The rooms are nice and both the bed and bedding are very comfortable. The room smells a bit musty, but other than that we had a nice stay.

Business_and_leisure Partner

6/10

Pleasant

19 Aug 2025

Harris

No AC, not in description.

10/10

Exceptional

16 Aug 2025

Zenta

Business Self

4/10

Poor

13 Aug 2025

alison

Run away - this hotel is a nightmare

The rooms are run down/outdated and our bath tub had hair in it when we arrived.

The key cards kept demagnetizing multiple times every day even though they were alone in my pocket so we were always locked out. There are no public lobby restrooms, so one time the attendant was helping me get rekeyed and then stopped to answer the phone and left me there for over 10 minutes. I had to leave to use the restroom in the restaurant next door.

The 2 elevators are wildly slow, and service people also ride in them with giant towel bins and mops, so you wait.

On our last day, I had to extend our stay due to plan changes. Checkout was at 11, our keys shut off at 10. When we asked to rekey AGAIN, the attendant insisted on checking us out, then checking us back in, and us paying immediately. He said, \"You pay now or no key.\" My husband had to use the restroom so I asked if I could pay after he got the key first, and he said no. This is INSANE. So you wait for the elevator for 5-10 minutes, you get to your room, key doesn't work, wait for the elevator for another 5-10 minutes, then go wait in line to rekey....unbelievable. At this point you are better off going anywhere else. We used the bathroom in the room only a few times because we were always locked out.

Also, I didn't appreciate the insinuation that we were somehow going to skip out on paying - you have my credit card on file!!!

Overall, the service was poor and lacked any human kindness or professionalism.

Partner

4/10

Poor

06 Aug 2025

SYLVIA

This place appealed to me because of the antique look . I did not like the valet service , very slow ! And check in staff also not knowledgeable and slow .

Leisure Friends

8/10

Excellent

04 Aug 2025

Todd

Cool older hotel. 100 years old in fact. The rooms are in good shape and the property is clean. Location is very good and adjacent to Union Square ample shopping and plenty of good resturants.

8/10

Excellent

30 Jul 2025

Katia

It is a lovely old hotel, very well maintained, just the rooms are small but very clean. The area around the hotel is great, shops, coffee shops, china town is near. We enjoy very much our stay there

Leisure Friends

8/10

Excellent

29 Jul 2025

Mary

The rooms were a bit dated but beds were comfy. Coffee was not palatable . Ula Mediterranean restaurant is next door and has delicious food and drink offerings, even offering a discount to hotel guests!

Leisure Family

10/10

Exceptional

27 Jul 2025

Shiguang

Friendly staff, nice r

10/10

Exceptional

23 Jul 2025

KEVIN B

Very welcoming staff.
Classic Lobby

Business

10/10

Exceptional

20 Jul 2025

Nia

Lovely stay. Super convenient location. Comfy beds!! Thanks for a great stay

Leisure Partner

10/10

Exceptional

16 Jul 2025

Jeannie

The hotel is a charming 1920’s vintage. The room was very clean and the mattress and bedding very comfortable. The shower was strong with lots of hot water and good washing products. Staff was accommodating. Breakfast is cookies and weak coffee.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Sauncey

Wonderful hotel loved the architecture beautiful wood comfortable bed !

Leisure Family

10/10

Exceptional

13 Jul 2025

Abigail

Great service! Nice staff clean rooms. Will be back.

Leisure

10/10

Exceptional

12 Jul 2025

Neil

Very friendly staff, small but clean rooms. Always a delight staying at the KP hotel.

Leisure Partner

8/10

Excellent

24 Jun 2025

Christina

Enjoyed the water cooler in the lobby!

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Joseph

Enjoyed our stay. Older property but room was clean and comfortable. Staff was friendly and made our stay delightful!

10/10

Exceptional

14 Jun 2025

Luis

Clean attentive

8/10

Excellent

12 Jun 2025

Tim

Great location

Partner

10/10

Exceptional

09 Jun 2025

Judith

Very quaint hotel, clean, friendly & helpful employees. Great location

Partner

10/10

Exceptional

26 May 2025

Richard

Convenient, charming older hotel

We had an excellent stay. It’s an older, charming hotel, a block from Union Square and 4 blocks from Powell Street BART station. Staff were very pleasant and helpful. There’s free coffee in the lobby in the morning, a free glass of sherry in the evening, and a machine that dispenses free cold water (sparkling or still, flavored or plain) to fill your water bottle.

Partner

10/10

Exceptional

23 May 2025

Arthur

Relatively Affordable basic hotel in an old moderately maintained architecturally interesting building very close to Union square. Staff and room were good but not fancy.

Business Self

6/10

Pleasant

23 May 2025

Rhonda

Very old and quaint hotel. Great bed and sheets!!!! USB ports didn’t all work. Vaket returning car took an hour and there was an altercation right at desk with staff. Refund was minimal. Great location and normally okay place for eventing

Leisure

6/10

Pleasant

20 May 2025

Edmund

May stay at the Kensington

The hotel was fine but what I found outrageous is that they wanted to charge me $50 for early check in. I’ve stayed at many hotels and usually they just say we don’t have any room ready but if one is available we’ll text you and let you know.

Friends_and_family Family

8/10

Excellent

19 May 2025

David

Union Square a few steps away

Wonderful staff.
Older historic Hotel with an amazing central location on Union Square
Easy walk to China Town and transportation

Partner

10/10

Exceptional

19 May 2025

Jesus

Great place to stay, walking distance from a lot of places and easy access to public transportation, also super clean and all the staff super nice, if you have time for to the theater in the second floor, they have great plays! Vi will definitely stay here again!

Business_and_leisure Family

10/10

Exceptional

18 May 2025

Danielle

Nicely decorated cozy room. Surprisingly quiet. Beautiful entry and historic architectural design details.

Leisure Friends

10/10

Exceptional

17 May 2025

Matias

Amazing stay! Would recommend to anyone visiting SFO. Must stay here!

Leisure Partner

10/10

Exceptional

17 May 2025

Marc

Travel stay

Very accommodating area for stores, food transportation. Ease of access to all surrounding area.

Friends_and_family Friends

8/10

Excellent

15 May 2025

Karter

Location was good, elks lodge was nice, good food & cheap drinks. The first room we had the heater wouldn’t shut off so we had to sleep with the window open and a fan on to blow out the hot air.We moved to another room which wasn’t as nice but the heater was OK.

Leisure Partner

8/10

Excellent

14 May 2025

Dawn

A grand old hotel with its own theater

The Kensington Park Hotel is a well-kept-up older hotel. It has a theater for live performances, especially plays, on its second floor by one of the area's most-awarded groups of actors. I went to a performance, and the acting quality was excellent. The hotel has not installed air conditioning in its rooms, but the ceiling fan kept my room comfortable, if a bit breezy. The hotel is across the street from an early morning bus pick-up for tours to Yosemite Park which is why I stayed there. The nearby luxury hotels were all booked-up and expensive. This hotel is quite near downtown San Francisco's main square so there is good shopping and nearby restaurants. The area seemed safe and nice when I was there.

Self

10/10

Exceptional

12 May 2025

Natalia

Nice hotel in a great area. Perfect for a comfortable and well located stay.

Leisure

10/10

Exceptional

10 May 2025

Daniel

Very nice! Great staff.

2/10

Poor

06 May 2025

Verified traveler

Incredibly poor and insensitive customer service.

This trip was booked for an employee who ended up having a heart condition leading to a procedure which required him to miss the trip. We reached out to the hotel 5 days prior to the reservation through hotels.com and the hotel directly regarding a partial or full refund. The hotel management we spoke to were rude, dismissive, and kept repeating the same incorrect information. They would tell us to contact someone else who would return our calls. We have stayed here for years, and that did not matter to them. We will not be using their hotel again.

Business

2/10

Poor

05 May 2025

Michelle

I checked in a bit early because I had an early evening wedding to get ready for. When I checked in they said it would be a \"small fee\" for early check-in even though my room was already ready. I didn't really have a choice so I agreed (but I did not ask for the cost). I took a shower in the afternoon and the water was cold but I had to shower to get ready. I was running late so didn't say anything. I tried to take a shower the next morning and it was too cold to even get in. I reported that to the front desk when I checked out. That did not seem at all surprising to the front desk person. I asked if there was anything they could do to compensate for the lack of hot water and was told the manager does not make approve adjustments for those types of complaints. They did not even waive the early check-in fee which ended up being $50! I don't consider that a small fee. Overall, quite disappointed that there was no attempt to compensate me for what should have been a non-negotiable in a hotel room.

Leisure Self

6/10

Pleasant

01 May 2025

Keith

I thought it was highly overpriced for what was supplied, not even a bottle of water in the room. The position was good and it was clean but that is about all that was positive. I would not stay there again at that price.

Leisure Family

6/10

Pleasant

28 Apr 2025

Lana

We saw a play inside the hotel at the SF Playhouse and it was fun to stay over night in the same venue as the play. The lobby is vintage SF and pleasant. There was only one working elevator and it was old and slow, so there were lines that took awhile to get up and own from our floor. Our room was clean but very small. There was nobody else on our floor, so it was quiet. But we wondered why we were given such a small room considering no other guests were up there. It was in a separate little nook, and seemed like half a room. Even the sink in our bathroom was oddly short (it would be good for someone less than 5ft tall). When we went down to the lobby for complementary coffee/tea and madeleines, almost nothing remained at 0915am. I did get a trickle of coffee, but no more hot water for tea and no madeleines remained. Empty containers. Overall a \"meh\" experience. We will not stay there again, but we will keep seeing plays there.

Leisure Friends

10/10

Exceptional

25 Apr 2025

Martha

This property its very good

Family

8/10

Excellent

22 Apr 2025

lynsey

Great stay

Hotel was good, staff weren’t very knowledgeable of local area and would have been good to get ideas of local places to eat or pick up groceries.

room was small but clean.

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Randall

Included a theater (stage production), intricate etchings in lobby ceiling.

Leisure Friends

10/10

Exceptional

12 Apr 2025

Ngan

Great location. Excellent service. Clean.

10/10

Exceptional

12 Apr 2025

Kevin

This hotel has the feeling of a throwback in time, something like a murder mystery setting mixed with old-time charm.

Business

10/10

Exceptional

07 Apr 2025

Sandra

An ideal location .. close to Union Square, Chinatown, Embarcadero, restaurants, block from Powell cable car. The room was comfortable and staff responsive to queries. This is an older hotel and some areas are showing their age. We considered it part of the charm. Immediate area was relatively safe but, as in any big city, stay vigilant and know the areas to stay clear of. We would stay again!

6/10

Pleasant

22 Mar 2025

Andrew

I like the old world charm, but the property is a bit dated and it’s amenities

Leisure Partner

10/10

Exceptional

21 Mar 2025

Dee M

I am pretty sure the very nice young lady working the swing shift was Amy. Amy was very pleasant & professional. Amy was efficient and very helpful in tracking something down for me.
The young man check out was not friendly I asked a few questions and he just looked at me and never said a word. Maybe he is not a morning person. Didn’t catch his name. I do enjoy the room size and super comfy bed I fall and stay asleep like the summer of third grade.
Ms.D

Business_and_leisure Self

10/10

Exceptional

18 Mar 2025

Laura Kathleen

Relaxing music in the lobby to enjoy a hot drink before heading out in the morning was a nice touch. The old-time decor was charming. I've never spent any time in hotel lobbies, but this was a comfortable place to gather with our group in the mornings. The concierge was very polite, friendly and responsive.

Leisure Family

10/10

Exceptional

12 Mar 2025

Susannah

Enjoyable stay

I enjoyed my brief stay at the Kensington Park Hotel. The location close to Union Square is very nice and convenient. The hotel is in a historic building that I found charming.

Self

8/10

Excellent

07 Mar 2025

Verified traveler

Convenient location. Old world charm, room was quiet and comfortable. Front desk staff were courteous and professional. Appreciated the Bevi water options.

Partner

10/10

Exceptional

01 Mar 2025

mike

Nearby so many things. Shops, transportation and restaurants

Business_and_leisure

10/10

Exceptional

23 Feb 2025

Latonya

Thank you for the Hospitality 😊

6/10

Pleasant

16 Feb 2025

Kevin

Great location with a helpful staff.

Friends_and_family Family

10/10

Exceptional

15 Feb 2025

Jordan

Excellent staff, Adam and the rest of the staff were super attentive, helpful and absolutely a pleasure to interact with. The people from the Elks Lodge are a great group as well. Definitely staying again.

Business_and_leisure Partner

8/10

Excellent

11 Feb 2025

Gerald

The hotel is primarily an Elks Club facility with several floors of commercial hotel. It is an old building, and the rooms are small or at least feel cramped, with very limited drawer space for your clothes. No ice machines on the floors (\"for safety\"), so you have to take your ice bucket to the front desk and then they insist that it be delivered to your room (for a tip). The staff is excellent and helpful. The management strongly recommends that you not ask for maid service (\"for the environment\"). Biggest drawback for me was the weak water pressure and burning or lukewarm water in the showers (plenty of cold water!). Great location; however, just steps off of Union Square. Close to Powell Street and public transportation. For all of my whining about minor issues, I would stay here again as it is well-located, quiet and affordable.

Leisure Self

6/10

Pleasant

02 Feb 2025

Raul

They tried to charge me 2x

I booked thru hotels.com. I booked Friday thru Sunday I paid the amount on there for the e days. No where do the promote that you have to pay 60 to 80 to park a day. So I checked out Saturday due to an emergency during check out they wanted my card so I can pay the valet which is fine. I get my car setting up navigation and I get a notification that is was charged an extra $300. After I already paid before arriving just a bad exp

Friends_and_family Family

10/10

Exceptional

29 Jan 2025

Patricia

Its very quirky we loved its decor and the staff were wonderful location was brill too

Leisure Partner

10/10

Exceptional

24 Jan 2025

Patrick

I booked this property because i was attending an event at the August Hall, one block away from hotel. Hotel has a nice look to it, most definitely will stay here again.

Leisure Self

10/10

Exceptional

23 Jan 2025

Linda

The Flavor of San Francisco!!

Adorable place!!! So much history!!! Love it!! Close to everything!! Don’t miss this flavor of San Francisco!!

10/10

Exceptional

20 Jan 2025

Laura

The room was clean. The service was very good. It was reasonably priced and in a great location.

Friends_and_family Family

6/10

Pleasant

05 Jan 2025

Victor

Shame, could’ve been a very nice stay

They are so strict with the check out time, and only one elevator working, had to wait for more than 5 minutes twice that morning, I requested 20 minutes for check out, after a 4 day stay!!!!

Friends_and_family Family

10/10

Exceptional

15 Dec 2024

Jaime

Was in a perfect spot from union square

Leisure Partner

10/10

Exceptional

02 Dec 2024

Renee

This was the most amazing property. All of the staff were really great - especially Amy!! Would stay here again for sure.

Leisure Partner

2/10

Poor

28 Nov 2024

Verified traveler

It was by far different as shown in the listing. Old, dirty and noisy.

Leisure Family

8/10

Excellent

18 Nov 2024

Jason

The hotel was good, happy with it mostly. Pretty old and dated room, climate control needs to be better. Protesters outside very early each morning. Not the motels fault but not great. Generally a good motel I would stay again.

Friends_and_family Friends