Handlery Union Square

United States , San Francisco Area - CA
SAN FRANCISCO, 351 Geary Street
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100 reviews shown

6/10

Pleasant

27 Jun 2026

Costas

Good location but hotel is dated! Relatively clean throughout!

Friends

8/10

Excellent

27 Jun 2026

John

Great central location to get to all the sights of San Fran

Family_with_children

10/10

Exceptional

27 Jun 2026

Rylee-Ann

Very helpful staff

Self

10/10

Exceptional

26 Jun 2026

Patricia

Nice place for the price

Family_with_children

10/10

Exceptional

26 Jun 2026

Carla

Good place

2/10

Poor

26 Jun 2026

Heather

Do not stay here if yiu want a comfortable bed. This hotel is old and the beds are rock hard, pillows small and cheap and there is no comfort at all staying here. The rooms also smell musty and there are no elevators for certain rooms. I was in town for work and I would never stay here again. This is the worst hotel I have stayed in working in San francisco for the last 4 years.

Business Self

10/10

Exceptional

25 Jun 2026

Alexander

Love the heated pool in the middle of SF

Partner

8/10

Excellent

25 Jun 2026

Joanne

Great location and the team there were great. If you want a reasonably priced hotel within walking distance to cable cars and buses, with lots of shops and restaurant options this is it.
My only comment would be it’s a bit dated but spotlessly clean. We arrived with big cases and the lift situation is a nuisance but doable!
All together a great stay and San Francisco was amazing!

Family

10/10

Exceptional

25 Jun 2026

Lillith

Quiet and clean rooms. You can walk to a bunch of different shops and restaurants.

Partner

4/10

Poor

25 Jun 2026

Dustin

Smells like a great great grandmas house. The smell still lingers on my cloths. Air conditioning is ancient and doesn’t work.
Only plus is the location. Also parking overnight is right at $70

Partner

8/10

Excellent

24 Jun 2026

Anna

We enjoyed our visit, nice location.

Family_with_children

8/10

Excellent

24 Jun 2026

Mohamed

Rooms are perfect clean and well maintained the only issue I had is the parking with the price I booked parking should’ve been included had to pay and extra $200 just for parking

Family_with_children

10/10

Exceptional

24 Jun 2026

George

Fantastic location.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Monique

Clean room, needs some maintenance. Parking fee is ridiculous.

Partner

6/10

Pleasant

24 Jun 2026

Laura

This hotel has zero amenities. You cannot even use a cart to take your luggage upstairs without calling a bellhop. When the room was cleaned, the sheets were not changed just pulled two. There was black mold around the counter of the sink and along where the caulking should be in the bathtub.
It was very quiet with a fairly good location.
I would not stay there again

Friends

6/10

Pleasant

22 Jun 2026

Stahle

Good staff outdated

Partner

10/10

Exceptional

22 Jun 2026

Araceli

Hotel was clean, and the staff was very nice and helpful. The hotel is in the middle of San Francisco and everything is a walkable distance which we loved. Would definitely stay here again!

Family_with_children

10/10

Exceptional

22 Jun 2026

Dana

Loved this hotel! Arrived early and was able to check in. Room very spacious and had extras like toothbrush and mouthwash. Really enjoyed our stay here!

Family_with_children

10/10

Exceptional

22 Jun 2026

Ria

I enjoyed my stay beyond my expectations. Very good location, staff are very pleasant and rates are reasonable.

Self

10/10

Exceptional

22 Jun 2026

Gillian

great spot. Convenient for everything. Lovely pool and gym

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

oswaldo

Clean

Friends

10/10

Exceptional

21 Jun 2026

Chrissy

Older style hotel with friendly staff and a perfect central location for an SF visit. If you are a walker, you can walk to Embarcadero, Chinatown, North Beach and more.
I will return!

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Peter

clean, excellant staff, a block from union square

Self

10/10

Exceptional

20 Jun 2026

Kimberly

Muy atentos, limpio y buena ubicación. Gracias!

Family

8/10

Excellent

20 Jun 2026

Carrie Ann

Parking is VERY expensive

Partner

10/10

Exceptional

20 Jun 2026

Luis

Buena atención del personal.

Self

6/10

Pleasant

19 Jun 2026

Michelle

The room with 2 bedrooms was large but felt very old. And a large fly was in our room for the entire stay.
The front desk staff was friendly.

Family_with_children

8/10

Excellent

19 Jun 2026

Renee

The stay at the Handlery was nice. I hadn't stayed there before so it was ok. Check in was quick, as well as check out. Parking was $77 a night, but it is the city. The location of the hotel was walking distance to a lot of places to eat late at night, as well as it being walking distance to the Orpheum Theatre.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Tracey

This hotel doesn't look particularly inviting from the outside. It is an old building but inside the rooms are really good and a reasonable size. The rooms are cleaned daily.
There is a nice outdoor pool area which is rare for hotels in the city.
The staff are all very helpful.
The one thing that is lacking is a bar area. Such a shame as the hotel has one but they use it for baggage storage. Would definately recommend this hotel though.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2026

Pamela

Clean hotel and friendly staff.

Self

10/10

Exceptional

18 Jun 2026

Morgan Lee

Hotel was very clean and all the staff was very friendly. Check in was a breeze. The room was good with plenty of charger points in room. Some finishes were old but function. The water pressure was very good. I would stay agian for the location.

8/10

Excellent

17 Jun 2026

Dana

The room and hotel were very clean. All staff were wonderful. We had a lot of trouble with the bathroom shower and the room was very loud.

Family_with_children

6/10

Pleasant

16 Jun 2026

Kay

The location was good for us.

Partner

10/10

Exceptional

16 Jun 2026

Julio

Great location, clean and quiet property at union Square, helpful and kind staff. Parking in the property $ 78 per day. HERTZ car rental with overnight parking at $ 38 across the street. Highly recommend property.

Family_with_children

8/10

Excellent

15 Jun 2026

Alexandra

Hotel is centrally located with plenty of food and activities options around. Rooms are specious and well maintained. We did see some garbage left between the bed and nightstand, so it was probably not cleaned very well. Coffee and water in the room was much appreciated. Outdoor pool looked lovely although we didn’t get a chance to use it. The staff was very helpful and friendly.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Anne

Great location, lovely,vintage rooms, helpful staff

Self

2/10

Poor

15 Jun 2026

Arianna

Our bathroom wasn’t clean, the pool was very small and miss leading, and our ac was messing up middle of the night me and my boyfriend were burning up. And for one night $239? And a $50 deposit which wasn’t stated ever… and $67 for a day of parking is wild to me. I don’t recommend .. and we got a queen suite looked small

Partner

8/10

Excellent

15 Jun 2026

Wayne

Clean and ideally located. The room faced the pool and so it was occasionally noisy. We did not use the pool or fitness centre or spa or parking. The fitness centre equipment, however, looked rudimentary. Likewise the breakfast box- there is no bar or meal activity here but the area is replete with cafes and restaurants, some offering 10% discounts to patrons of the hotel.
It is a basic hotel with helpful staff.

Friends

6/10

Pleasant

14 Jun 2026

Audrey Mary

Good location and great staff. Room could have been cleaner--terrible smell in the closet (\"pet friendly\" consequence?).

Self

10/10

Exceptional

14 Jun 2026

Gary

Staff ….Very Friendly and had a warm welcome. Location was a plus. Rooms were great for the price and felt safe with surroundings. Will be staying again.

Partner

8/10

Excellent

14 Jun 2026

Pamala

The hotel is in a great location
Union square.. lots of nearby things to do. You can pick up thr hop on hop off buss..5 minute walk. The cable car stop at the same location..it was a very maintained hotel. However no restaurant or bar or food of any kind. I would definitely stay there again and would recommend it to anyone.

Partner

8/10

Excellent

14 Jun 2026

Gonzalo

Good hotel in good location.

Self

10/10

Exceptional

13 Jun 2026

Manon

Très beau séjour de 8 nuits à cet hôtel, personnel courtois et très poli. Chambre très propre, proche de tous les transports en commun. Dommage qu’il n’y avait pas de déjeuner inclus car il n’y a plus de restaurant. Je recommande fortement.

Partner

10/10

Exceptional

13 Jun 2026

Valentin

Clean and amazing staff!

Family_with_children

10/10

Exceptional

13 Jun 2026

Christina

This is the best hotel in SF. CLASSIC - thick solid walls, staircases, casement windows yet all the modern conveniences - wifi, smart tv, mini-fridge, etc. Family-owned since 1920’s and you can tell it’s lovingly-maintained. Friendly, efficient staff and enough of them! “Old-fashioned” service like bellpersons to fetch bags. Prime location 600 ft from Union Square and 250 feet from theatres. Easy valet parking and access to O’Farrell St without walking around the block. (I recommend Cafe Mason, around the corner, for breakfast or lunch). And it has an outdoor swimming pool!! Booking through Expedia, we not only got a much lower price, we got to-go breakfast boxes AND 20% off parking. The Handlery is my go-to spot for fun in SF!

Partner

10/10

Exceptional

13 Jun 2026

Vernelle

Friendly professional staff. Will definitely stay there on my next visit

Partner

10/10

Exceptional

12 Jun 2026

Vaishali

Awesome property at the heart of the city with tons of shops and restaurants around.

Family

10/10

Exceptional

12 Jun 2026

Wanita

This hotel was perfect for us. It was in great proximity to everything we needed. Super close to Union Square. The cable car is right there. And BART etc. It is an old building but well kept. Clean. Nice friendly staff.

Partner

8/10

Excellent

12 Jun 2026

Andrew

The place is nice enough. The lobby and the rooms look great. The hallways on the floors feel a little dark and dated, but they were clean. Staff is friendly. I had someone at the front desk give me some good advice on how to ride the cable cars and get close to Alcatraz. The hotel is ideally situated if you plan to ride the cable car by the way. Just go to the edge of the block and walk a couple blocks down Powell St to the main station there. The parking valet staff is friendly and efficient too. They do charge $65 a day to park, which may be reasonable in SF but seems high to someone from the East coast. The gym could use some investment. It's a few treadmills and some handweights, not much else. The pool looked nice, but it is wedged in between the two sides of the hotel and must be shaded nearly 100% of the time. I would stay here again though. It was a solid value.

Family_with_children

10/10

Exceptional

12 Jun 2026

Vaughn

Stayed on the premier side of the building. Room was nice and spacious. Very convenient location a 2 minute walk to the BART and there's plenty of food options close by as well as shopping.The only issue is that the pool looked bigger in the pictures haha. I'd do it again for sure!

Self

6/10

Pleasant

11 Jun 2026

Francisco

Rooms were to small. Hallways are too dim. There were dirty towels and bedsheets left outside of tbe hallway in front of the room next to mine and was never cleared by Housekeeping.

Self

6/10

Pleasant

11 Jun 2026

Vanessa

Great location to tourist attractions. The room itself was blah. It is an older hotel that’s been renovated by slapping an extra coat of paint on everything. Our room was in a very dark ominous hallway. It smelled musty and like stale cigarettes. Someone was always smoking pot and the smell lingered. The beds are super uncomfortable. Might as well sleep in the ground. Bring your own pillows unless you want to sleep on lumpy squares.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Daniel

Nice pool area. Friendly staff.

10/10

Exceptional

11 Jun 2026

Kaylee

The property was very beautiful! The staff were helpful and friendly. My sisters and I really loved our time there

Family

10/10

Exceptional

10 Jun 2026

Gregory

Location is very desirable. Our room was in the original tower but very functional and clean. All staff was very friendly and helpful. We used the valet parking and felt the car was safe and secure during our stay. We would stay again.

10/10

Exceptional

10 Jun 2026

brandy

Room was very clean

Self

10/10

Exceptional

09 Jun 2026

Victoria

The room is clean beds comfy. It is an older hotel but very good. I would stay here again.

10/10

Exceptional

09 Jun 2026

Stephen

Great location by Union Square and very nice rooms and hospitality

Self

8/10

Excellent

09 Jun 2026

Rashidi

Loved the balcony and clean rooms

Partner

10/10

Exceptional

09 Jun 2026

Peter

Great location in downtown SF. Footsteps away from many shops and restaurants. The staff was great and the beds were comfortable.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Carlos

I have been staying here for years and over all been very happy but on this visit the cable was out on my particular room and no one to fix it at that time of night so they did take my resort fee off as compensation so over all very happy as usual.

Family_with_children

10/10

Exceptional

08 Jun 2026

richard

Dated property but very clean and perfect location. Staff were very friendly and helpful.

Partner

10/10

Exceptional

08 Jun 2026

David

All good. Wonderful location.

Self

8/10

Excellent

07 Jun 2026

Gael

Check in was quick and easy. Rooms were clean but bathrooms need some work maintenance wise. Fridge was useful and bed linens were clean. They held our baggage after check out without any issue.

Friends

10/10

Exceptional

06 Jun 2026

Amanda

Beautiful hotel, classy with great rooms and amenities.

Family_with_children

4/10

Poor

04 Jun 2026

Leslie

If you charge for valet then typically this
Means you park in front of hotel and they take your vehicle . You have to park around the corner and the lady gave the worst instructions and I couldn’t find the parking garage. there’s hardly any room in the bathroom as wel

Self

4/10

Poor

04 Jun 2026

Kyle

Keep in mind I stayed in the old section of the hotel.

It’s loud. Extremely loud. Not just outside but also inside. After hearing the noise from upstairs I decided to try and tip toe around my room since the floors creak. Also the outside noise…4am wake up call from pressure washing sidewalks and cars blasting music and honking. The windows would vibrate from the wind and shake. The temp control fell off the wall the first time I pressed a button. There’s a line between historical and needs maintenance…

Also during peak shower hours expect cold water. If you are looking for a cheap place and don’t care about amenities, noise, and functionality, this might make sense. Try getting deals at other hotels nearby.

Self

10/10

Exceptional

04 Jun 2026

Merika

Had a great few days here! It was easy for us to get around from this location, plus lots of food/shops near by if needed. We didn’t really get to use the pool but we used the sauna and that was nice! The hot/cold water readily available was great as well. One note, it was really dark in the hallways for some reason?! Not a huge thing, but was just odd!

Friends

10/10

Exceptional

04 Jun 2026

Ryan

I had a great stay, and a friendly staff. I’ll be back again.

Self

8/10

Excellent

03 Jun 2026

Analy

Good
But smell weird all the time

Friends

10/10

Exceptional

02 Jun 2026

Jairo

It was great!

Partner

10/10

Exceptional

01 Jun 2026

Maureen

I have stayed at the Handlery before and like the staff and the accommodations. This stay I booked a Premier room and it was more spacious and included bathrobes which was nice. I will definitely book the Premier room when I stay again. Nice heated pool.
Location downtown is convenient to all transport. And just a short walk to the Embarcadero

Family

8/10

Excellent

01 Jun 2026

Jabir

N/A

Partner

6/10

Pleasant

01 Jun 2026

Vicki

This was a decent place to stay. The staff was wonderful. The hotel is aged and just ok. It is a few blocks from a pretty bad neighborhood and also very close to the cable car line. Pool looks nice but weather wasn’t agreeable to try it out. Close to lots of food options.

Family

6/10

Pleasant

31 May 2026

ZAHER

The staff were great every single one of them! However the property is very old, squeaky floors, low dimmed lighting. The AC (thermostat) is extremely old and not the most efficient. The shower pressure was very weak. Room was clean and comfortable however, not much views even from the 7th floor. The pool area is in a courtyard so very shady until 11am-1pm. It is a heated pool however. Location was amazing and extremely convenient. Overall 3.5/5.

Friends_and_family Friends

8/10

Excellent

31 May 2026

Zhulieta

Good location. Expensive parking. Don’t use. Small bathroom and room, but they were clean. Old TV, coffee maker and carpet. The hotel is not bad, but definitely needs a refresh in the rooms and hallways.

Partner

10/10

Exceptional

31 May 2026

Lyra

nice hotel
like the old section

Friends_and_family Friends

8/10

Excellent

30 May 2026

Elizabeth

It would have been nice to be told ahead of time not to go to the parking garage before checking in. We had to take our suitcase down 2 sets of stairs to get to the lobby, then back up those stairs to get to the elevator to get to our room. The bed was very firm. Not my favorite, but it was okay. The AC smelled musty and by the morning, my husband was sneezing and congested.

Partner

10/10

Exceptional

30 May 2026

Sina

The staff was awesome. Check in was a breeze and the room was immaculate. The front help desk folks were knowledgeable and eager to help us find the right places to go.

Partner

8/10

Excellent

29 May 2026

MARCELA

Clean room
Furniture somewhat old
Good location

Family

10/10

Exceptional

28 May 2026

Paula

Clean room, great, helpful, friendly staff.

Family

10/10

Exceptional

27 May 2026

Ken

It is an older property but is clean and well maintained. The staff was very helpful in holding our large amount of luggage.

Family

8/10

Excellent

27 May 2026

Henry

Centrally located, clean, friendly staff.
Hotel is dated but fair price

Family

10/10

Exceptional

26 May 2026

Amitabh

Great location very near to seven eleven Starbucks Burger King main area good location

8/10

Excellent

26 May 2026

David

The $67 daily parking fee is outrageous. Parking should be included with the stay, or at least at a much lower price for staying at the hotel.

Partner

10/10

Exceptional

26 May 2026

Bryan

Nice staff and everything was close enough to do stuff

Partner

6/10

Pleasant

25 May 2026

Tyrone Zire

Hotel design was nice, but the room and bathroom felt small.

Self

10/10

Exceptional

25 May 2026

Felipe

helpful staff, easy to check in, rooms were clean

Family

10/10

Exceptional

25 May 2026

Crystal

Great location! Heater outdoor pool and air conditioning. Love this place!!

Partner

6/10

Pleasant

25 May 2026

Xhileta

It was just ok for me. Location is great

Self

10/10

Exceptional

24 May 2026

Scott

Great location, helpful and friendly staff and the room was super comfortable and quiet!
The only thing missing - update the TV experience by having an on screen programming guide. Also allow to Chromecast your your own entertainment.

Partner

10/10

Exceptional

24 May 2026

Viktoriya

Great location, in the heart of Union Square. A lot shopping and restaurants around. Safe and walkable. Great pool. Helpful staff.

Family

10/10

Exceptional

24 May 2026

Iqbal Mahmud

Its excellent.

6/10

Pleasant

24 May 2026

Carrie

Room smelled of old man and moth balls. Was clean but the smell was overwhelming. Room was very small. No fridge.

10/10

Exceptional

23 May 2026

Yvonne

This is a lovely hotel and I will definitely stay here again. Staff is very courteous and helpful. My only issue was that I have a disability that keeps my from using stairs and our room was only accessible by going up stairs or using a weird freight elevator which was constantly not working. I also wish I had been told I could access more areas by going out through the garage. Other than that, the room and staff were lovely, I highly recommend.

Family

10/10

Exceptional

23 May 2026

Patrick

The staff was courteous and professional. Excellent location to things. Loved the ice machine with the filtered water. This was my second time staying there and I highly recommend it.

Partner

10/10

Exceptional

23 May 2026

richard

Great location nice to have swimming pool

10/10

Exceptional

22 May 2026

Howard

I liked how clean the room was, how quiet it was at night. I recommend this hotel.

Partner

8/10

Excellent

20 May 2026

Mariya

Had an appointment in SF. Had good stay and customer service was good!

Friends

8/10

Excellent

19 May 2026

Aateqa

There was dirt on tables. There was no microwave in the room. House cleaning staff was very disruptive and used to come knock at the door every morning yelling despite do not disturb hanging outside our door. Overall 7/10 experience! location is very ideal in downtown. Union Square is on one minute walk.

Friends