Name: Tilden Hotel
Address: 345 Taylor St, San Francisco, 94102, US

10/10

Exceptional

24 Jul 2026

Aaman

Nice property, well-maintained and better quality than most in the area. Convenient location

10/10

Exceptional

24 Jul 2026

Jennie Lane

Can’t beat what it comes with

6/10

Pleasant

22 Jul 2026

Donna

I loved the hotel itself: the staff were great, the room was great.

What I didn't like was that there wasn't a parking garage. There is a valet option but we had to use the cart to bring our own luggage in and to our rooms and only one person could be in the elevator with the cart so the remaining 3 had to wait for that one to go up to her floor and send the elevator back down to us.

I didn't like that although the 2 rooms were booked together, we were put on the 6th floor and the 8th floor instead of together.

I especially didn't like that there was only 1 elevator. And as luck would have it, it broke down right before we were about to go to our room on the 8th floor. I have limited mobility due to a bad car wreck and was using a cane. I'm lucky to do one flight of stairs and even that takes work and 8 (128 steps per the sign next to the elevator about being heart conscious and how many steps there were to each floor) flights took a lot of perseverance, determination and time. I could barely walk when I finally reached the 8th floor. And then, when we got up to leave the next morning...surprise...it still was down so my granddaughter and I headed back down the stairs with our luggage.

Staff was great at apologizing

8/10

Excellent

21 Jul 2026

Lydia

Hotel itself was good even though it’s in a little bit of a sketchy neighborhood. Would recommend otherwise.

8/10

Excellent

20 Jul 2026

Cali

Had a great stay very cozy and a great option for when on a budget. The bathroom is a little smaller than anticipated and not much counter space but it gets the job done. The cafe and restaurant are very conveniently placed on the first floor and the microwave and water refill is downstairs. Very great room for a small week trip.

Friends

10/10

Exceptional

20 Jul 2026

John Larsen

The people here were outstanding the hotel was clean nice quiet and peace thank you Johnny Larsen

Self

4/10

Poor

15 Jul 2026

Kari

Room was small, but fit us. Elevator was broken on arrival which made getting luggage up several floors difficult. No A/C so warm during the day, but there was a ceiling fan.

Family_with_children

6/10

Pleasant

15 Jul 2026

Francisco

No parking, heater did not work in the room, but overall clean and great staff.

Family_with_children

6/10

Pleasant

14 Jul 2026

Robert

Elevator was not working for 2 days. Got a ton of extra steps going up 5 floors.

Family

6/10

Pleasant

13 Jul 2026

Carolina

El aseo muy regular, los empleados muy buenos, y la ubicación perfecta el bar Mariachi excelente comida y atención muy muy bueno

10/10

Exceptional

12 Jul 2026

Lindsey

Super cute hotel. Staff was super helpful and kind. Very clean. Def a few things that could be easily updated, but nothing was a deal-breaker. Location is a bit sketchy, but it’s easy to adjust your plans to accommodate that- just be thoughtful about it.
Will stay again for sure!

Friends_and_family Family

4/10

Poor

09 Jul 2026

Daniel

When we first go there, the room that was given to us had not been cleaned at all! I mean like feces still in the toilet dirty. But they did end up upgrading us. THE GUY WITH THE PONYTAIL THAT WORKS AT THE FRONT DESK IS A G.O.A.T. We stayed for two nights & the second night was the worst. While my girlfriend & I were asleep, somebody next door to us kept shaking the door that connected both the rooms. It was not small shake either. I mean this shake sounded like somebody was trying to break in. Was the room nice? It was above average, but all those things added up & it was quite unpleasant.

Partner

6/10

Pleasant

06 Jul 2026

Vanessa

There was a super long wait for check in because they were short staffed. Parking/valet is a nightmare but it’s San Francisco. Room keys didn’t work but we were able to talk to someone to help.

4/10

Poor

01 Jul 2026

Alex

There was trash on my bathroom floor when I arrived to my room. The entire system “was down” so they couldn’t create keys, so I had to go down and get staff to let me back into my room each time I left the room. There was no wifi the entire duration of my stay, and I was on a work trip.

Self

2/10

Poor

30 Jun 2026

Jason

This hotel was the worst experience I have ever had. The staff were rude and the hotel was filthy and stunk of cigarettes. The elevator was tiny and unsafe feeling. They gave out keys that could open any door which felt very unsafe in such a sketchy neighborhood. I would never stay here again. We left and got a new hotel after the first day because it was so bad. I hope I get a refund for the remaining 2 nights through my trip insurance

Partner

6/10

Pleasant

30 Jun 2026

Greg

The television in our room did not work the entire weekend. We called maintenance but they could not get it to work either.

Partner

2/10

Poor

29 Jun 2026

SAM

First of all, there was no on-site valet parking as advertised. Second, when I attempted to call the hotel to inquire about the parking, I was unable to get through. I was forced to use a separate parking garage a block away. Tempurpedic bed was not in my room as advertised. My room had a standard spring mattress. Many hotels will keep their best rooms for direct bookings and give their lower quality rooms to guests who book through travel sites. Based on my accommodations, this certainly seems to have been one such case. Made to order breakfast did not exist as advertised. The restaurant was mediocre, at best. My shower did not work at all. My toilet seat was detached and falling off. When I contacted the front desk agent, I was told that maintenance has too much to do and cannot attend to my issues, therefore I could not shower before leaving. The desk agent was completely unempathetic and did nothing to show concern for or resolve my issue. When I stay in San Francisco, I always select hotels with on-site parking, so I expect that the website descriptions accurately provide the property information. This is not the case with the Tilden Hotel. My money should be refunded in full, as nothing about this hotel was as described.

Self

4/10

Poor

27 Jun 2026

Mairilin

I only stayed here for one night while attending a concert. The room honestly felt more like a motel than a hotel. It was clean, and the staff was very friendly and welcoming, which I appreciated. However, the property is very outdated, and the room didn’t have air conditioning. only a ceiling fan The price also felt much higher than what the room was worth. I’m guessing rates were increased because of the concert, but even so, I don’t think it offered good value. Overall, it was fine for a single night, but I wouldn’t choose to stay here again.

Friends

8/10

Excellent

27 Jun 2026

Albena

Clean room, friendly staff.

Partner

2/10

Poor

23 Jun 2026

Susan

No hot water the trash can right by the elevator Stunk really badly like it never got cleaned we only got clean towels no wash clothes came on 5hrs plane ride don't go here.

Family_with_children

2/10

Poor

22 Jun 2026

Simona

Horrible location and horrible environment. First thing I see/hear when I walk in is a whole nightclub with loud music and people yelling. Front desk staff was rude and seemed irritated with my questions. Answers were vague about how the valet worked. Was told it would be a substantially higher price to valet my vehicle than what was originally quoted on the app. We did not feel comfortable handing out keys over to a stranger who would park our car at an undisclosed location. The location in which this hotel is in is just awful. Smelled like pure liquor and smoke and was dirty beyond means and did not feel safe. The description of this hotel is 100% inaccurate.

Friends_and_family Family

4/10

Poor

21 Jun 2026

Parminder

Only good thing was the bed was comfortable. The walls are thin and we could hear our neighbors until 2am so I didn’t sleep good . The bathroom very small just a sink with no counter space to put toiletries. The carpet is old and the room and hotel just didn’t feel clean.. the guy at the front desk was not very friendly we got there at 2pm to see if we could check in hour early, he said no rooms were available. He had us wait until 3:30 several people arrived after me he instead of taking order of arrival he starting checking people in and a lined formed and it was 4pm by the time I got a room. The hotel lobby is dirty and stains on the chairs and couch. Also, the elevator is small and stinks and is not clean. I would not stay there again. None of the staff are nice.

Friends_and_family Friends

6/10

Pleasant

19 Jun 2026

Jennifer

No air conditioning in the room and the WiFi didn’t work.

Self

6/10

Pleasant

18 Jun 2026

Geoffrey

Staff was slow to greet me at the front door during arrival and departure. They also don't staff their phones much, so you might have to call several times to get them.

The neighborhood is really trashy (ie. The hotel is next to a mission house), so you'll regularly see and smell homeless folks (and their evidence) in the streets.

Overall see if you can find a better hotel in a better neighborhood.

Self

10/10

Exceptional

15 Jun 2026

Crystal

great restaurant and bar as well as cafe located on the property. staff was helpful and kind & the room was extremely clean!

Partner

6/10

Pleasant

15 Jun 2026

Karyn

Didn’t have breakfast. Very old hotel. Elevator very dirty. Bathroom small

10/10

Exceptional

12 Jun 2026

David

Very clean and stay was pleasant.

4/10

Poor

09 Jun 2026

Morgan

Run down hotel that attempts to have a few modern upgrades. My room had a light/ wiring issue where the lights didn’t turn off. The bathtub was soft or mushy under your feet in the shower. The shower head was broken off the wall and at chest height. Furniture was stained. It was disgusting and I was offered a new room. The second room was maintained a bit better.

Cleaning staff are wonderful however and the bedding was clean and well kept.

Important to note that the Hotel is also in a terrible location. Candidly, not an area any tourists should be walking solo, or after hours. I wouldn’t stay again.

Business

8/10

Excellent

08 Jun 2026

Scherane

Enjoyed the 8th floor room! Rooms and bathrooms were much bigger. Appreciated the location and price of the hotel. The French bakery was closed which was a huge bummer but my son a I enjoyed the mariachi restaurant dinner and breakfast.

Family_with_children

8/10

Excellent

07 Jun 2026

ZHAN ZHI

Great location. Building is bit old and the lift broke down during my stay and I had to carry my luggage down the stairs. The sound proofing is also rather poor and I can hear people talking in the other rooms and luggage being dragged along the walkway outside my room. The room rate is much cheaper than other hotels in the same location, so it is still value for money overall.

Self

6/10

Pleasant

04 Jun 2026

Michelle

Older building, I understand no amenities but well worn carpeting and couches look dirty. The most creepy thing is the humidity sensors in showers if there were other rooms available in city, I would have moved. The light on my fan just turned on intermittently, 4 ‘0clock in morning. The walls are thin I heard housekeeping at 5 am talking through the walls might have been my location. It’s not ideal, especially with the A/c unit. Have to keep shutters open for good ventilation.

Self

10/10

Exceptional

04 Jun 2026

Zhanna

Nice and well maintained

Self

10/10

Exceptional

04 Jun 2026

Eric

The room was clean and the staff was great

Partner

4/10

Poor

04 Jun 2026

Aditi

We were on the 7th floor and halfway through our stay the lift broke down. It remained broken for two days. The staff was incredibly friendly but barely helpful. At any given time, only one guy knew what was going on and the others would just tell us to wait for his shift to ask any questions as they didn't know anything.

The bathroom in our room did not have an exhaust fan or had a malfunctioning one. When we asked for either a replacement room or to send someone over, we were told the problem would be taken care of. However, no one showed up ever and we (three people) had to use the bathroom as is for 3 days.

We also wanted to book a meeting room for a couple hours and despite this facility listed on their site, neither the staff or the management (who we mailed multiple times) would help us with this.

Overall, we were excited when we got here but left deeply disappointed. I would not recommend this place, even though the location is ideal. I appreciate the staff but the property just isn't it.

Family

2/10

Poor

03 Jun 2026

Vishal

I would waste my time if I wrote anything more about this place. Stay away all the way.

8/10

Excellent

01 Jun 2026

Claudia

Thin walls but great service. Bathroom may have had some items/hooks that were older or rusting

10/10

Exceptional

31 May 2026

Richard

Everything

Family_with_children

6/10

Pleasant

29 May 2026

Reagan

Okay for the price point. Wifi didn’t work in room, but was fine in lobby. Overhead lights were controlled by a remote and turned off and on randomly, maybe due to the remotes in other rooms. Super annoying in the middle of the night. Room was clean and staff was helpful, great bar and cafe. Fine if you’re on a budget but wouldn’t stay here again

Friends

10/10

Exceptional

29 May 2026

FNU

Almost very Good

2/10

Poor

26 May 2026

Adeel

Not sure where to start. No early check in, it has to be 3pm or they will charge you early check in fee, even rooms are ready.
Front desk clerk went on a break right before 3pm, which delay the check in.
Elevator stinks. Room was horrible and stinks. Bed was uncomfortable. Found moth in our room.
Bathroom was ok but no exhaust fan.
Exposed conduit and wire.
Hotel website said room comes with a fridge, but it only had a wine cooler, which doesn't even work.
Portable old school heater.
Room carpet has stains.
Elevator was broken for about more than half a time of our stay.
Only good thing about this hotel was a friendly staff, other than that hotel layout, rooms, bathroom, carpet is old and tacky.

Partner

10/10

Exceptional

26 May 2026

Stuart

This property is clean, comfortable, and conveniently located. Staff are friendly and helpful. I also liked that stairs are a carpeted option to the elevator, rather than just an emergency exit stairwell.

Partner

6/10

Pleasant

24 May 2026

Jonathan

The place just needs some refurbishment. Homeless outside of the front entrance set the tone. Staff was good though, super nice and helpful.

Self

4/10

Poor

22 May 2026

Jonathan

Hotel is located in a dirty area.
Room didn't have blinds.
Very noisy.
Will not come back.

Business

4/10

Poor

22 May 2026

Spencer

Room was dark and not that clean. It was fine.

Partner

10/10

Exceptional

22 May 2026

BIN

Wonderful hospitality and a spotless interior!

The staff at the Tilden Hotel are incredibly friendly and welcoming, and they do an amazing job maintaining the property. The rooms and lobby are kept exceptionally clean and feel like a safe, comfortable haven.

The bathroom is on the smaller side, but having your own private space is still much better than certain alternative hotels in this immediate area that rely on shared bathrooms. There was a bit of noise at night—possibly coming from the bar—but it stopped a bit past midnight.

It is important for travelers to know that the hotel is located in an intense urban neighborhood with a highly visible unhoused population right outside. While the street dynamics can be challenging, the hotel team works incredibly hard to ensure your stay inside is pleasant and well-kept. If you are comfortable navigating a gritty city environment, the excellent service, private amenities, and cleanliness here make it a great value.

6/10

Pleasant

20 May 2026

Jody

The room was clean and staff is nice. Just an old building the needs some proper TLC. Price was great, the issues were the plywood in the window was kind of ghetto, but not a big deal. The shower fixture was cracked and spraying water out of the sides and well as the shower head which left little to no water pressure. Also, there wasn’t any soap. I asked for hand soap, but they absolutely had hand sanitizer in there. Additionally, the same goes for the shower gel. Bring your own toiletries.

Friends_and_family Friends

4/10

Poor

17 May 2026

Jamie Marie

The staff were great! The hotel room were checked into had large dust bunnies on the fan. The light and fan would turn itself on in the middle of the night. The sink wouldn’t drain. We had to change rooms in the middle of the night due to noise and were transferred to a room that was advertised to us upon booking. The coffee in the patisserie shop and Mexican restaurant was excellent. I wouldn’t advise staying there.

Friends

6/10

Pleasant

16 May 2026

Don

poor wifi; very noisey; minimum coffee, etc.

Self

10/10

Exceptional

13 May 2026

Benny

A great quiet spot

Friends_and_family Family

10/10

Exceptional

12 May 2026

Sandra

Yes

8/10

Excellent

10 May 2026

Scherane

Great location and great price. Staff were very helpful, patient,and kind.

Family_with_children

8/10

Excellent

08 May 2026

Maria

Cute hotel with very friendly and helpful staff. There were a few minor snafus (they ran out of caffeinated coffee!) but other wise great place for a great price.
The Mexican restaurant inside was great and the French patisserie was amazing!

Partner

10/10

Exceptional

06 May 2026

Sabrina

It was a cute room and amazing for the price. Easy to check in

8/10

Excellent

04 May 2026

Yessica

Great staff! Hotel
Is very outdated.

Partner

6/10

Pleasant

04 May 2026

Troy

The bed was good, its an old hotel, bit noisy, small bathroom but reasonably priced.

Family

2/10

Poor

03 May 2026

Michael

Not worth the money. Should pay me to stay here.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

jason

Everything was great

10/10

Exceptional

27 Apr 2026

Catherine

I had a great experience during my stay. The hotel was very clean, well-maintained, and the rooms were comfortable. The staff were consistently friendly, welcoming, and went out of their way to be helpful, which made the stay even more enjoyable. The coffee shop in the lobby had some of the best coffee, which was a great bonus. Overall, a really pleasant experience and I would definitely stay here again.

Partner

8/10

Excellent

27 Apr 2026

Edward

The room was cold

Self

10/10

Exceptional

24 Apr 2026

YOLANDA

I can’t express my sincere gratitude for the service my cousin and I received. The Tilden is a quaint Boutique hotel is convenient to practically everything

6/10

Pleasant

23 Apr 2026

Veena

Room was nice and clean with a fan and air conditioning. Bedding was nice and they had extra blankets which made the room feel cozy.

Staff was friendly but the checkin was awkward for late night. As they have a self checkin that did not work very well, as it caused
some billing issues in their software and confused the receptionist.

The cart to carry your bags upstairs was too big for the elevator.

The walls are very thin. Can hear people arguing and fussing about. Tub was nice, but the drainage didn’t allow for a deep soak. Products were nice.

The food was decent for room service. Wish they had a bigger fridge with shelves in it and perhaps a mini freezer too. Other than this it was a pleasant stay.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Alex

Came for 2 nights was a little iffy at first but tue

10/10

Exceptional

20 Apr 2026

Claribel

Clean and very friendly and helpful staff

2/10

Poor

18 Apr 2026

Cassandre

Nothing

6/10

Pleasant

18 Apr 2026

HILARY

Room great inside, very well stocked( free water x2, mini fridge),
Area fine by day very sketchy at night near Tenderloin district. Problem with inexperienced front desk at check out trying to store 3 pieces of luggage, large shopping bag, was told managers office was \" locked\", he tried to call manager 3-4x, took over 30min arguing with front desk employee that storing luggage is standard service in most hotels I have ever been to in 40 countries, he told me theres only front desk area but if he goes to bathroom there are \" cameras\" but theft cant be prevented! I was told to take my heavy luggage with me or just leave them for \"20min\"! Finally manager arrived and was able to store my items. This shouldn't have taken 40min to resolve and causes me to be very late on my vacation last day.

Self

8/10

Excellent

17 Apr 2026

Elizabeth

Everything was very good. I like the hotel very clean!!! And everything worked well!

Partner

10/10

Exceptional

13 Apr 2026

marco

Clean room staff was great

Partner

2/10

Poor

10 Apr 2026

Kevin

Room was tiny. Parking was expensive. Not a family hotel. Alarms went off early in the morning waking up my family. There were numerous times we heard people screaming and yelling. We checked out early and when leaving there was human feces outside the door.
I would not recommend this hotel to anyone.

Family_with_children

10/10

Exceptional

10 Apr 2026

Toni

Clean

Friends_and_family Friends

2/10

Poor

07 Apr 2026

Amber

Will never stay at hotel again find somewhere else to have a visiting stay

Partner

8/10

Excellent

07 Apr 2026

Rosa

It was close to union square walking distance to restaurants cafes bars stores !

Partner

2/10

Poor

06 Apr 2026

Kayla

Room is nothing like pictured horrible area and they had sanitizer in the bodywash dispenser never again …

2/10

Poor

06 Apr 2026

Michael ll

Front guest receptionist guy on Sunday and Monday morning and he’s rude and very bad attitude

Friends

8/10

Excellent

05 Apr 2026

Aaron

Overall it wasn't THAT bad for a quick low cost option. However, it wasn't as close to Union Square as I thought and def some scary folks hanging out side at night in the area (but thats more of an SF thing now a days). Staff was friendly and room itself was clean. hallways and walls looked dated but again, this is what I paid for.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Snezhana

Love

8/10

Excellent

04 Apr 2026

Andrew

Not the cleanest but safe, affordable nothing that really made me go ew! But stains on everything lol. Hit room I turned on the little swamp cooler and it was fine.probably the best bang for your buck, I will definitely come back when I am traveling solo again

Self

8/10

Excellent

02 Apr 2026

Debra

The room was clean with good air conditioning. The bathroom fixtures are older and maintained, but it is a historical hotel and they have maintained everything the best they can.

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Paul

The hotel has one lift, and they put me on the 7th floor. When the lift broke down they kindly moved me to the 2nd floor and offered me a discount back on the night's accommodation for the frustrating inconvenience. I'm still waiting for that refund to turn up, so I am hoping it will happen.

Some of the staff are terrible, while others are amazing. I would stay there again, but I would ask for a lower floor so I can walk down the stairs rather than wait for the lift.

The coffee shop at the front is worth a look in; they make good-quality coffee and have very nice French pastries. The guys who run it are French.

In my room, 206, the light and fan would randomly come on during the day or night, so at 2 am, when I had a bright light in my face, it wasn't so nice. Maybe avoid that room.

Self

10/10

Exceptional

29 Mar 2026

Jesse

Charmer of a front desk clerk, the room was very comfortable and I got my deposit back very quickly. Would stay again for sure.

Partner

6/10

Pleasant

28 Mar 2026

Emily

The window in the bathroom didn’t properly close. The towel was stained, the pillow cover was stained, the soaps bottle wouldn’t open, and the bottles of shampoo and conditioners looked a bit old.
I guess you get what you pay for.

Family

10/10

Exceptional

27 Mar 2026

Marielle

Everything was awesome and amazing

Friends_and_family Family

8/10

Excellent

26 Mar 2026

Eric

Small room but all I needed was a bed.

2/10

Poor

25 Mar 2026

Cesario

It took forever to get checked in the room was not the greatest sadly, I would not stay here again

Self

6/10

Pleasant

21 Mar 2026

Charles

The Tilden is a good place to stay, nice rooms and good location. The only problem is that they had loud music playing one night, from 10 pm until after 2 am and again the next morning. Not sure why, but it made what was an otherwise pleasant stay quite the opposite.

Self

2/10

Poor

21 Mar 2026

Hugh

This is a very cheap place to stay and its quality is absolutely reflected in the price. It is in the heart of the tenderloin so expect open air drug use and human excrement on the front steps. Fine if you’re an adult but no place for kids. The walls are paper thin so expect to hear EVERYTHING going on in the rooms around you at all hours of the day. There is no climate control in the room so be ready to be hot at night. Rooms are clean enough. Photos are prettt missleading and everything is deffinately older than you might think from looking at the pics. What you pay is what you get with this one.

Self

10/10

Exceptional

13 Mar 2026

Brenda

This was perfect for us since we just needed sleeping accommodation and well priced

Family_with_children

10/10

Exceptional

09 Mar 2026

Toomie

5 ⭐⭐⭐⭐⭐
We stayed at the Tilden Hotel while waiting to move into our new apartment, and the experience absolutely deserves five stars. The front desk clerk who checked us in was incredibly kind and welcoming—she truly provided exceptional customer service and made us feel right at home from the moment we arrived.
Our king room was extremely comfortable, clean, and exactly what we needed during this transitional time. After a long and stressful moving process, it was such a relief to stay somewhere that felt relaxing and well-run.
Thank you to the staff at the Tilden Hotel for making our stay so pleasant. We truly appreciated the hospitality!

Partner

10/10

Exceptional

08 Mar 2026

Toomie

5 ⭐⭐⭐⭐⭐
We stayed at the Tilden Hotel while waiting to move into our new apartment, and the experience absolutely deserves five stars. The front desk clerk who checked us in was incredibly kind and welcoming—she truly provided exceptional customer service and made us feel right at home from the moment we arrived.
Our king room was extremely comfortable, clean, and exactly what we needed during this transitional time. After a long and stressful moving process, it was such a relief to stay somewhere that felt relaxing and well-run.
Thank you to the staff at the Tilden Hotel for making our stay so pleasant. We truly appreciated the hospitality!

Partner

10/10

Exceptional

07 Mar 2026

alex

Very cleanl establishment.

Leisure Partner

10/10

Exceptional

07 Mar 2026

alex

Great hotel. Great staff and very friendly. The bar/restaurant is perfect downstairs.

Partner

6/10

Pleasant

04 Mar 2026

Lavonda

The property is centrally located to Fisherman's Wharf, Golden Gate Bridge, China Town, Union Square and other jewels within the city.

I will say that the outside needed some attention. Trash and side walk in front of yhe property needed to be cleaned.

2/10

Poor

03 Mar 2026

Sierra

This hotel is the worst hotel. Do not ever stay here

Self

8/10

Excellent

27 Feb 2026

Dan

Overall, I’d rate my stay an 8/10.

The room was generally clean, though there were a few stains on the carpet that could use some attention. The bed was very comfortable, the sheets were clean, and the towels were soft. The chairs in the room felt a bit worn and could probably be upgraded.

The gym was solid for its size. I was pleasantly surprised to see a commercial-grade bike and rowing machine, which was a nice bonus.

The only real downside was that the WiFi in the room was out during my stay. The internet was working in the lobby, so I was able to work there, but otherwise had to rely on phone data.

That said, the staff were great, the hotel was quiet, and the bed made for a really comfortable sleep. Having a restaurant and café attached was also super convenient perfect for late-night food and an easy coffee and pastry in the morning.

Would definitely consider staying again.

Self

6/10

Pleasant

16 Feb 2026

Julia

The stairs are uneven so it was a scary climb to the higher floors. The 1 elevator is very small as well as the fitness room. However the staff was very nice.

Leisure Partner

2/10

Poor

15 Feb 2026

Francisco

Check in was terrible , took a long time to check in , card keys didn’t work . I had to ask front desk to let me into my room every time I needed access to my room.

Leisure Self

8/10

Excellent

14 Feb 2026

Samuel Lee

The room was dated, but clean. The staff is very helpful.

Leisure Self

6/10

Pleasant

11 Feb 2026

Lucas

First 2 room assignments had not been cleaned

Leisure Friends

8/10

Excellent

28 Jan 2026

Geraldine

The staff was great! Restaurant was very good; the room was ok

10/10

Exceptional

01 Jan 2026

Michelle

We went during New Year’s Eve so check in and parking was quite busy. Couldn’t find a spot in the loading for valet. But the overall stay was affordable, clean, and very nice. The hotel is super cute and looks like the photos.

Leisure Friends

8/10

Excellent

30 Dec 2025

Cailyn

Great location in the city. Clean new rooms. Hotel and room is great. Just many unhoused people in the area