Tilden Hotel

United States , San Francisco Area - CA
SAN FRANCISCO, 345 Taylor St
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100 reviews shown

10/10

Exceptional

13 Mar 2026

Brenda

This was perfect for us since we just needed sleeping accommodation and well priced

Family_with_children

10/10

Exceptional

09 Mar 2026

Toomie

5 ⭐⭐⭐⭐⭐
We stayed at the Tilden Hotel while waiting to move into our new apartment, and the experience absolutely deserves five stars. The front desk clerk who checked us in was incredibly kind and welcoming—she truly provided exceptional customer service and made us feel right at home from the moment we arrived.
Our king room was extremely comfortable, clean, and exactly what we needed during this transitional time. After a long and stressful moving process, it was such a relief to stay somewhere that felt relaxing and well-run.
Thank you to the staff at the Tilden Hotel for making our stay so pleasant. We truly appreciated the hospitality!

Partner

10/10

Exceptional

08 Mar 2026

Toomie

Partner

10/10

Exceptional

07 Mar 2026

alex

Very cleanl establishment.

Leisure Partner

10/10

Exceptional

07 Mar 2026

alex

Great hotel. Great staff and very friendly. The bar/restaurant is perfect downstairs.

Partner

6/10

Pleasant

04 Mar 2026

Lavonda

The property is centrally located to Fisherman's Wharf, Golden Gate Bridge, China Town, Union Square and other jewels within the city.

I will say that the outside needed some attention. Trash and side walk in front of yhe property needed to be cleaned.

2/10

Poor

03 Mar 2026

Sierra

This hotel is the worst hotel. Do not ever stay here

Self

8/10

Excellent

27 Feb 2026

Dan

Overall, I’d rate my stay an 8/10.

The room was generally clean, though there were a few stains on the carpet that could use some attention. The bed was very comfortable, the sheets were clean, and the towels were soft. The chairs in the room felt a bit worn and could probably be upgraded.

The gym was solid for its size. I was pleasantly surprised to see a commercial-grade bike and rowing machine, which was a nice bonus.

The only real downside was that the WiFi in the room was out during my stay. The internet was working in the lobby, so I was able to work there, but otherwise had to rely on phone data.

That said, the staff were great, the hotel was quiet, and the bed made for a really comfortable sleep. Having a restaurant and café attached was also super convenient perfect for late-night food and an easy coffee and pastry in the morning.

Would definitely consider staying again.

Self

6/10

Pleasant

16 Feb 2026

Julia

The stairs are uneven so it was a scary climb to the higher floors. The 1 elevator is very small as well as the fitness room. However the staff was very nice.

Leisure Partner

2/10

Poor

15 Feb 2026

Francisco

Check in was terrible , took a long time to check in , card keys didn’t work . I had to ask front desk to let me into my room every time I needed access to my room.

Leisure Self

8/10

Excellent

14 Feb 2026

Samuel Lee

The room was dated, but clean. The staff is very helpful.

Leisure Self

6/10

Pleasant

11 Feb 2026

Lucas

First 2 room assignments had not been cleaned

Leisure Friends

8/10

Excellent

28 Jan 2026

Geraldine

The staff was great! Restaurant was very good; the room was ok

10/10

Exceptional

01 Jan 2026

Michelle

We went during New Year’s Eve so check in and parking was quite busy. Couldn’t find a spot in the loading for valet. But the overall stay was affordable, clean, and very nice. The hotel is super cute and looks like the photos.

Friends

8/10

Excellent

30 Dec 2025

Cailyn

Great location in the city. Clean new rooms. Hotel and room is great. Just many unhoused people in the area

10/10

Exceptional

20 Dec 2025

Rimvydas

One small lift for the entire hotel building. Pray it does not break during your stay :)

Self

10/10

Exceptional

22 Nov 2025

Shea

Great check in

10/10

Exceptional

19 Nov 2025

Maria

The staffing was great, vintage old look inside. They did had Valet but will suggest not to leave anything in the car due to homeless all around SF.

8/10

Excellent

16 Nov 2025

Scott

Great experience with very attentive staff. I highly recommend this hotel

Leisure

10/10

Exceptional

12 Nov 2025

joshua

Nicely kept

Self

8/10

Excellent

12 Nov 2025

Tyler

Front desk was nice, rooms were clean for the most part, AC unit did it’s job, beds were pretty comfortable for the one night we were there, decent location for food and drinks, would recommend for one or two night trips for the price

Business

8/10

Excellent

11 Nov 2025

Joseph

Staff were very nice and helpful

Friends_and_family Friends

8/10

Excellent

04 Nov 2025

Neat old hotel, right downtown near Union Square. Clean but very small rooms, lots of street noise and homeless.

Leisure Family

8/10

Excellent

28 Oct 2025

Caryl

The room was unexpectedly spacious, spotlessly clean and with all the usual features. The staff were very helpful and hospitable.

Business Self

4/10

Poor

27 Oct 2025

Matthew

A rather bad stay

Pros:
- Comfortable bed, for the most part.
- Staff were nice and worked to resolve issues as best they could.

Cons:
- The bathroom has seen better days.
- Noisy. I was woken up by garbage trucks knocking out the contents of dumpsters at probably 100 dB (as heard inside the room) at 30 minutes past midnight. Also, my room had shared door to the adjoining room which was not soundproofed at all. I could hear the conversations happening in the next room clearly, and what seemed to be the husband's nasty cough was distracting at times.
- There were 2 ice machines in total, on different floors. The 3rd floor ice machine did not dispense ice, and leaked water onto the ground when it tried (see picture). Though I reported this to the staff at the start of my stay, it was not fixed by the time I checked out.
- The front of the side table's drawer was falling off when I checked in (see picture). I complained to the staff and they sent a handyman to fix it fairly promptly, though the smell of the resin that he used kept me out of the room for the rest of the day.
- The \"refrigerator\" in the room is really just a cooler. It did not seem to actively cool the contents, and anything cold I put in there was close to room temperature within 12 hours. It's not suitable for food, and in my mind, false advertising.

Self

2/10

Poor

26 Oct 2025

Kari

Not the best area. Staff was new and not very helpful. Elevator was broken. Our room didn’t have hot water and the room they wanted to move us to had mold.

Leisure Partner

4/10

Poor

21 Oct 2025

Elisa

There was only 1 staff member so we had to check ourselves in. Also Valet was a separate company so we had to wait for our vehicle to be called up and picked up which wouldn't have been a big deal but you are talking about SF traffic. The elevator was out of service when we got there. My deposit was held for over a week from our check out date and the staff member said it should be released on check out

4/10

Poor

17 Oct 2025

Prasanna N

Nothing

Business

8/10

Excellent

10 Oct 2025

Eli

Stayed at hotel during remodeling. So there was a dumpster out front and the bar and coffee area where out of service. The internet was out so the TV wasnt working. However the room and atmosphere where great. I will return when all.amenities are open.

Leisure Family

4/10

Poor

10 Oct 2025

Victoria

The property was still under construction. Nothing was open yet like it looks on the pictures. The rooms were okay but did have a weird smell. The disappointment comes from all the homeless there is around that area.

Business

4/10

Poor

06 Oct 2025

Wade

Doing construction on hotel so a lot of problems

6/10

Pleasant

05 Oct 2025

Fernando

Be sure you know that you’re staying in the Tenderloin. Pictures look much nicer than the hotel actually was. Restaurant, bar and coffee shop were all closed and not operating. Building is old, so they have a window AC instead of central air. Rug smelled musty when first came into the room. WiFi was not working at all, and it had very bad reception.

Friends_and_family Friends

6/10

Pleasant

30 Sep 2025

Roberto

The elevators were out dated and the room was not leveled.

Self

8/10

Excellent

28 Sep 2025

Rimvydas

There was only one tiny elevator, which was out of service, so guests had to take multiple flights of stairs with their luggage.

Self

8/10

Excellent

28 Sep 2025

Chelsi

Staff was nice. Room was pretty clean! Outside was gross but not the hotels fault

Friends_and_family Family

2/10

Poor

19 Sep 2025

Michael

Very dirty

Business Self

6/10

Pleasant

11 Sep 2025

Alejandra

Tilden was an ok stay if you just need somewhere to sleep. The hotel was under construction/ renovations while I was there so there was a lot of clutter and construction workers walking in and out of the entrance. Not a big issue check in was simple. The elevator is TINY and barely fits 3 people. You can hear your neighbors through the walls pretty easily and the rooms are simple and seem to be getting updated? Idk it kinda felt somewhere in between new and old. I didn’t like that I could see other rooms across the courtyard through my windows. The room was clean though, that’s always important. But the bathroom was tiny and I’m 5,2 so I don’t like when the mirrors are high above the sink I couldn’t really see myself lol. The area in front of the hotel was clean enough but once you turn the corner you are bombarded with rows of homeless people. Which can be pretty scary, I wouldn’t suggest a nighttime stroll. The employees were very nice and helpful! Especially considering all that’s going on. It was a bit of a chaotic stay and I probably wouldn’t stay here again unless it was the last option. Maybe after the renovations….

Business_and_leisure Self

2/10

Poor

10 Sep 2025

Andre

The hotel was not really as it was pictured. Significantly older and did not really give a “boutique” feel. Minor upgrades would make a major impact here.
Check in was tough as I waited outside for 10 minutes. The front desk attendant was sitting on the couches with his feet up in the dark and didn’t see me trying to get in.
The elevator was is very slow and small.
The last night of my stay, my TV did not work.
Also, they should consider giving their guests water…

The daytime staff members were nice upon entering and exiting the lobby. The housekeeping staff did great with room refreshing.

Self

8/10

Excellent

06 Sep 2025

Christian

Central hotel

Impulsive staying over in SF with family and friends.

Friends_and_family Friends

6/10

Pleasant

30 Jul 2020

Verified traveler

Elevators are uncomfortably small. Room was nice but everything felt cheap, it felt like you had to be extra careful. Staff isn’t friendly.

Friends_and_family Friends

6/10

Pleasant

23 Mar 2020

Steve

Small space

Room is very small, especially the bathroom. The pictures on hotels.com and online are deceiving. The bathroom and the sink are much smaller than shown. The hotel elevator only fits 4 people with luggage. It's a very small elevator and hotel, as well as room.

Friends_and_family Family

10/10

Exceptional

16 Mar 2020

Svetlana Sulimani

Very friendly and helpful staff, good location

It was not good time to stay in hotel because of Covid-19, but the staff did everything to make our stay better. Very friendly and helpful staff

Partner

10/10

Exceptional

10 Mar 2020

Verified traveler

Modern, clean, nice restaurant & cafe. Lovely, helpful staff.

Leisure

10/10

Exceptional

04 Mar 2020

Maria

The property is clean, cozy and centrally located. Everybody was very nice and helpful. I enjoyed the complimentary coffee and the afternoon cookies :) Would definitely recommend this place.

Leisure Friends

8/10

Excellent

28 Feb 2020

Verified traveler

Nice room. Very,very noisy had trouble sleeping last night

Leisure Family

10/10

Exceptional

25 Feb 2020

Verified traveler

Great staff. Ping pong table. Unexpected restaurant credit.

Leisure

10/10

Exceptional

24 Feb 2020

Verified traveler

Hip little hotel conveniently located. Front desk was awesome and super friendly. Thanks

Leisure Partner

6/10

Pleasant

18 Feb 2020

Sydelle

Hotel was cute, and modern. Room looked a lot different than what was in the pictures. Also disgusting dirty area as soon as you walk out of the hotel. Homeless urinating in the streets, etc.

Leisure Partner

10/10

Exceptional

17 Feb 2020

Abigail

The hotel is great! It was convenient

Business

6/10

Pleasant

14 Feb 2020

Verified traveler

I had adjoining room. I can hear everything even a whisper. I was trying to keep the volume down but the next door had TV on all night. I couldn’t sleep. I could hear candy unwrapping. Not sure if different room would be different. Good location & reasonably clean. Tiny sink in bathroom. U could hit ur head on glass shelf over the sink if u are not careful.

Business

6/10

Pleasant

13 Feb 2020

Verified traveler

The $29 resort fee is a joke. It covers a $10 credit at the bar plus a weight room they should be embarrassed about (tiny and barely equipped). Room was a decent size but could have used a dresser and comfortable chair to sit in

Business Self

8/10

Excellent

12 Feb 2020

JimL

Reception staff were very helpful and friendly.
Breakfast and bar good.
The rooms were a bit dark and old fashioned, but very clean and comfortable.
Location close to Union Square, althoughTaylor St is a bit rough - many vagrants on the street.

Business Self

10/10

Exceptional

31 Jan 2020

Verified traveler

This is an older building that has been renovated. Some of the interiors feel their age, and there is a single elevator which may lead to a wait to get to a high floor.

What makes the Tilden Hotel feel special is exactly the fact that it is comfortable in the Hygge sense with exceptionally good service. The lobby has ample space for relaxing, working, and playing board games. The morning coffee shop is excellent, serving great complementary coffee and tea, as well as fruit and pastires, including Kouign Aman, a delightful baked good that is often hard to find! The attached restaurant, the Douglas Room, is both hip and delicious, and is also a good place to get plated breakfast items like avocado or salmon toast and vegetable hash with eggs.

The rooms have comfortable beds and Malin Goetz amenities. There are also in room K-cups (the compostable kind) and a Keurig, but the guys at the lobby desk were always nice enough to give us cups of hot water from the coffee shop to take up to our room when we wanted to make tea. We stopped by the Hilton lobby bar and rooftop bar next door, but always preferred hanging out in the Tilden hotel because we felt much more at home!

Business Family

8/10

Excellent

31 Jan 2020

The hotel is located in union square so it is close various shopping centers. Ideal for business or pleasure.

Business Self

4/10

Poor

26 Jan 2020

Miya

No temperature control in room. Ceiling fan instead of air conditioning. Heat is regulated and only comes on from 6pm-6am. Was offered a space heater. Rooms appear larger on website then actuality. Neighborhood is dirty.

Leisure Family

4/10

Poor

26 Jan 2020

Verified traveler

Room quality was poor, needs updating to be accommodating and worth the price. Very much like a super 8 than upscale it represents. Will not stay there again on business or personal.

Business Friends

6/10

Pleasant

21 Jan 2020

Frank

The room was very small and not well sound proofed , the rate os 1000$ per night was ridiculous but the entire city is practicing price gouging during JPMorgan week for hotel room.
The staff at the Tilden is great.

Business Self

10/10

Exceptional

19 Jan 2020

Andy

Great location and price!

Friends_and_family Friends

8/10

Excellent

13 Jan 2020

Verified traveler

Tilden Hotel is very user friendly; comfy beds, great staff, good location. The rooms are small but the lobby has a comfortable lounging area.

Leisure Friends

4/10

Poor

10 Jan 2020

Dean

Hotel Pictures are deceiving. In a convenient place of the town. Parking is $50 per night.

Business

10/10

Exceptional

07 Jan 2020

Mary Jane

It’s a great hotel with wonderful service!

Partner

10/10

Exceptional

05 Jan 2020

Susan

Excellent

It was a last minute hotel change but it ended up being a great stay! Staff is very accommodating and the GM made our stay even more comfortable by his hospitality!!

Friends_and_family Family

10/10

Exceptional

01 Jan 2020

Verified traveler

The staff was so accommodating. There was a rainy day and the staff provided umbrellas for us to use. Tasty pastries in the evening. Free coffee and tea in the mornings. They stored our luggage for us until we left for the airport. The only negative thing I have to say about this place is their location. We went through streets with a heavier homeless population and didn’t feel safe, especially since there had been a stabbing at a nearby Walgreens just a few days prior. However, it was still very convenient for public transportation and walkable to delicious restaurants.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2019

Thanh

Great Hotel Reasonable Price

Fun staycation for the family to see the festivities in SF. Love the location and convenience of this hotel.

Friends_and_family Family

10/10

Exceptional

23 Dec 2019

i liked room condition but valet service was taking little longer than usual

Friends_and_family Family

8/10

Excellent

16 Dec 2019

Verified traveler

Great location, easy walk to Union Square, decent walk to China Town. Close to trolley line. Loved the Douglas Room restaurant, great cocktails and amazing happy hour appetizers. Staff was super friendly and very helpful. Rooms were comfortable and the windows opened!

Leisure Friends

6/10

Pleasant

06 Dec 2019

Amy

Super comfortable bed. Tiny bathroom and sink. No AC. Front desk staff unhelpful and disengaged, BUT the doorman was super nice and helpful.

Friends_and_family Friends

8/10

Excellent

05 Dec 2019

Kristan

Overnight trip

Friends_and_family Family

4/10

Poor

01 Dec 2019

Verified traveler

Very small 2 person elevator, be prepared to take multiple trips up and doen if you have children or extra baggage. Restroom is terribly small. It was windy in San Fran and the windows whistled like crazy all might because theyre pld and didnt completely seal the wind current

Leisure Family_with_children

2/10

Poor

18 Nov 2019

Verified traveler

The property was very dirty. Rude staff. Very thin valls. Was cold in the rooms. Be prepared for unexpected charges on your check out

Business Self

8/10

Excellent

15 Nov 2019

Danie

Good location. Friendly staff. Comfortable beds. Building is a bit older.

Business

4/10

Poor

14 Nov 2019

Verified traveler

Look elsewhere

Poor location Feels more like a youth hostel

Partner

2/10

Poor

11 Nov 2019

Totally disappointing. Will never go back again. Property is too old. Looks a lot worse than what the website shows

Business Friends

6/10

Pleasant

31 Oct 2019

It’s just a block from a Hilton we have stayed at, but that block made a difference. The area around the hotel was not ideal. Also, the fitness room was lacking equipment, super tiny, and disappointing.

Business Partner

6/10

Pleasant

30 Oct 2019

Verified traveler

Service and staff were great. Rooms were clean and good value. The only problem was the room did not have AC so was difficult to cool down.

Business Self

2/10

Poor

30 Oct 2019

Michelle

My Airpods were stolen from my car. Horrible freaking experience. No one was willing to do anything about it. I can guarantee you 100% it was stolen because my gym key was disconnected from my airpods and hooked back onto my house key ring. Who in the hell does that? Then the night manager told me the parking garage manager said no one claim they stole anything. WHO WOULD EVER CLAIM THEY STOLE BELONGINGS FROM A GUEST?? DON'T EVER COME HERE. If you want to get your things stolen and have no A/C, sure. Worst experience ever.

Friends_and_family Friends

6/10

Pleasant

30 Oct 2019

Anna

My only complaint was there was no AC. Sf gets hit nowadays so ac is needed.

Business

4/10

Poor

27 Oct 2019

NoName

The pictures online are misleading to say the least. My bedroom door was unlocked upon entering, which had me alarmed at first. There is also no air conditioning, and it was 80+ degrees in SF the days I stayed. Do not stay here.

Business Self

6/10

Pleasant

25 Oct 2019

This is definitely not a 4 start hotel by any means, definition a 3 star. The room was simple and everything felt refurbished. I was really disappointed with the mattress and pillow quality. While the Douglas room and front desk staff were great I doubt I’d recommend this hotel to anyone.

Business Partner

6/10

Pleasant

24 Oct 2019

Verified traveler

Avg hotel conditions, expected more for the price. No air conditioning was a put off. The wifi did not work the entire trip, and they were doing loud construction/renovations/fixing in the hall during my stay on one of the days.

Business_and_leisure Self

10/10

Exceptional

17 Oct 2019

Verified traveler

I liked that this hotel was clean, comfortable and quiet, the staff was friendly and helpful. The location , walked everywhere! They accepted pets and the price was great for this area!!

Leisure Pet

6/10

Pleasant

13 Oct 2019

Christy

The staff was helpful and friendly, but the hotel
Is older and a bit run down.

Partner

10/10

Exceptional

13 Oct 2019

Danielle

Five stars

Rooms were spacious and clean. The hotel was clean and the bar/restaurant had a surprisingly great menu and drinks. The area was walkable and felt safe.

Partner

8/10

Excellent

13 Oct 2019

Verified traveler

IT WAS VERY CONVIENT TO TRAVEL DOWN TOWN BY WALKING AND STAFF WAS FRIENDLY

Friends_and_family Family

8/10

Excellent

13 Oct 2019

Nice hotel in San Fran. Rooms are average but clean with comfy beds. No air conditioning so windows were open the whole time looking out onto a loud and busy street but thats to be expected in this area. Staff were great and very friendly and helpful.

Leisure Friends

4/10

Poor

13 Oct 2019

Bazzi

I booked the first 2 days on line via expedia and i stayed more than 2 days and they told me at the reception that each day will cost 146$ and when I checked out they send me the bill that it was 199$ the last day and the day before was 146$ but before booking they told me 146$ the third and fourth day

Leisure Family

4/10

Poor

11 Oct 2019

Verified traveler

Nothing special. Ridiculous resort fee

Hotel was nothing to write home about. The room was ok. There was no AC only a ceiling fan so I would think twice booking in the summer time. The most annoying part was they charge a $33 a night per room “resort” fee. This was ridiculous as the hotel was not even close to resort.

Business

4/10

Poor

10 Oct 2019

Lisa

Tilden Hotel Bomb

The room was dirty..like gross stuff in the shower....corners of floors were dirty..hadn't been cleaned in a long time. Hotel claimed to have room service; however, there was no room service menu anywhere in the room, and when I asked for one they said there is one in the room...and took 10 minutes to find one for me. Elevator was so small, that it really could only hold two adults with their luggage, which already stressed me out because it was so small. As we were going to our room, the elevator stopped and an employee tried to get in with us..I kept saying no, please wait, I Can't because it's too small and I'm having a panic attack but she insisited on pushing her way in anyway. I actually broke down when I finally got out of the elevator. I have NEVER been upset in any elevator..this is an Extremely small one. For the rest of our stay we had to walk up and down 3 flights of really steep stairs. Online said parking was available, but failed to mention that it costs $49 per day and that it takes 20-25 minutes to get your car each time you park it. The hotel is I'm a very gross part of town but didn't look like it online. We drove to Fisherman's Wharf and when we got back, my husband stepped out of the car and into a huge pile of feces. We tried to get someone from the hotel to help us because he couldn't walk into the hotel like that..he needed to clean his shoe. A hotel employee couldn't find any kind of spray cleaner or anything for us to use, it was ridiculous.

Partner

8/10

Excellent

07 Oct 2019

julia

Very clean room

Partner

10/10

Exceptional

06 Oct 2019

Great location! Friendly staff.

6/10

Pleasant

05 Oct 2019

Verified traveler

The property is really old and seems really run-down compared to the hotels nearby. I was expecting average but this didnt come anywhere close to my expectations

Business

6/10

Pleasant

02 Oct 2019

Leah

Hot...and not in a good way

No air conditioning and the rooms are so hot we couldn’t sleep. Was in a good spot and nice enough rooms but definitely wouldn’t stay there again.

Partner

6/10

Pleasant

30 Sep 2019

Verified traveler

Front desk staff were friendly. Maid service only made bed and changed bath towels. Nothing else in the room was touched.

Leisure Partner

6/10

Pleasant

29 Sep 2019

Verified traveler

OK location. Don't turn right outside of hotel.
No AC, bathroom small but functional and clean. Good cealing fan...very necessary. Not worth the price, but good for San Fran.

Partner

6/10

Pleasant

29 Sep 2019

David

Expensive but good location

The hotel is well located for Market Street, a 10min walk away, however it is also surrounded by numerous homeless camps. This could be said of a lot of hotels in the centre of San Francisco however. The hotel itself is somewhat dated and the price high. This is exaggerated further by the compulsory service/amenity charge that effectively tries to force you to eat at the hotel every night.
Overall the hotel was ok, but if revisiting I would look to stay elsewhere.

6/10

Pleasant

28 Sep 2019

Verified traveler

Reasonable cost for central San Francisco - but area just SWAMPED with homeless and down and outs, fighting in street and playing music loudly at all hours. San Francisco is DROWNING under this sh*t - but not the Hotel's fault.

Business Self

8/10

Excellent

21 Sep 2019

Verified traveler

AC? It was warm and could only open windows slightly. Or additional fans would work as well

Leisure Partner

4/10

Poor

18 Sep 2019

Marlys

Street very noisy...

Friends_and_family Family

10/10

Exceptional

16 Sep 2019

dena

Good Value

I had a great stay here recently. The staff was very friendly and helpful. The lobby is well designed with a bar and small coffee shop (only open until 1pm tho). The room I was in (612) was quiet. There is a doorman/bouncer person at night. The area has a lot of homeless however I did not find them to be at all aggressive or hostile.

The only downside is that their gym could hardly be called a gym. It is literally a closet that contains some free weights, medicine balls, a rowing machine, and peloton bike. There is no treadmill. You could not have more than 2 people in the gym at a time.

Friends_and_family Family

10/10

Exceptional

16 Sep 2019

Verified traveler

My flight from New York was delayed by 4 hours and I arrived at the Tilden at 3am. The hotel was very accomodating and friendly notwithstanding my arrival after the normal check-in window.

Friends_and_family Family