Staypineapple, An Elegant Hotel, Union Square

United States , San Francisco Area - CA
SAN FRANCISCO, 580 Geary Street
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100 reviews shown

4/10

Poor

25 Feb 2026

Cameron

The location is extremely sketchy and dangerous. It’s very sad, but there were people injecting needles right next door. From our window we could see it happening. Felt incredibly unsafe every time we left the hotel room. Unsure how this hotel has so many good reviews.
The hotel itself is cute. However, we also received a noise complaint even though we were sleeping. The phone call woke us up, after we had traveled 18 hours. Elevator is also extremely slow.

Partner

2/10

Poor

24 Feb 2026

steven

We could not check in to that hotel there were homeless people all around the hotel sleeping on the sidewalks we did not feel safe!

8/10

Excellent

16 Feb 2026

Toni

Nice hotel. Liked the bottle refill station. Close to public transportation.

Business Self

10/10

Exceptional

14 Feb 2026

Kyle

Easily one of the best gems in SF. Highly recommended for anyone coming to SF. The staff was amazingly kind and helpful, the rooms were spotless and very comfortable. The staff went above and beyond to celebrate my birthday, greatly appreciated. Great walking distance to anything around union square. And to everyone making reviews about the noise and the homeless, they are everywhere in SF, you can’t escape it. Yesha, at the front desk, was awesome!

Leisure Partner

8/10

Excellent

12 Feb 2026

Sheldon

The room was small but okay. Area around hotel scary

Partner

10/10

Exceptional

12 Feb 2026

Stephanie

Animal friendly and animal loving

Business Self

10/10

Exceptional

05 Feb 2026

Rachel

Super nice staff! Room
Was cute and cozy.

Leisure Family

10/10

Exceptional

01 Feb 2026

Roshan

Courteous staff, clean rooms

Leisure Partner

4/10

Poor

31 Jan 2026

Elijah

It was loud outside during the night.

Business

10/10

Exceptional

27 Jan 2026

clarence

ABSOLUTELY STUNNING HOTEL!!! THIS IS WHERE YOU WANT TO STAY IN DOWNTOWN SAN FRANCISCO! THE VALUE YOU RECEIVE FOR THE PRICE IS UNMATCHED. There are so many details & amenities to enjoy and the location is wonderful! We were able to walk to several restaurants, bars, and places to shop. The best part of this hotel is their top-notch hospitality, luxurious decor, and customer service (especially from our favorite front desk attendant BRIAN!!) We will definitely be staying here again, since we cant afford the $7M real estate!!!

Leisure Partner

10/10

Exceptional

24 Jan 2026

David

The pictures didn’t lie. This place is awesome and beautiful inside. Would definitely stay again. The front staff was welcoming and very helpful.

Partner

10/10

Exceptional

20 Jan 2026

Xiaojun

Clean room. Kindly staff

10/10

Exceptional

13 Jan 2026

Cynthia

You gotta love the pineapple! They carried the female out well, was very charming

10/10

Exceptional

12 Jan 2026

Cindy

Wow, staff outside themselves - from reservation desk Ryan to hotel supervisor Yesha to front desk Arnold, each were friendly and helpful, making our anniversary stay memorable. The Drama Queen room was the perfect size and shape for us -- beautifully appointed. Though they had no room package for our celebration, they set up all the fixins' I brought -- roses, champagne, chocolates, and strawberries. They made a special heart out of towels on the bed and scattered rose petals around the room. Thank you, loved it all!

6/10

Pleasant

08 Jan 2026

Armin

Good

4/10

Poor

02 Jan 2026

Kaitlyn

We have stayed at this hotel several times and have always enjoyed our stay so we weren’t hesitant to book it again. Unfortunately our stay was not very enjoyable this time. We always choose the room with a wheelchair accessible shower. The shower strip that should keep the water in the was not in working order and the bathroom floor flooded from the shower water spilling over. The floors remained wet and dangerously slippery the remainder of our stay.
The water itself was lukewarm and barely tolerable enough to rinse off before freezing. To make our stay even more unpleasant the heater/AC made a loud noise all night keeping us from sleeping. Even with it being turned off. We had no tissues and half a roll of toilet paper. We were frustrated and disappointed with our stay.

Partner

8/10

Excellent

22 Dec 2025

Narriman

Room was spacious and clean. Staff was friendly and professional.

10/10

Exceptional

21 Dec 2025

Marley

Excellent!!!

Leisure Pet

4/10

Poor

13 Dec 2025

Ana

Room was dusty and air conditioner not working.

Business Self

10/10

Exceptional

09 Dec 2025

Jennifer

Everything was so amazing staff it was so clean everyone was so friendly. We only had one problem the location i wish someone would have warned us about the homeless i get it everyone goes thu something we helped a few folks but staff should have told us or someone should have. Just a heads up don't walk outside after midnight just protect yourself and to be honest keep ur head on a swivel at night.

Leisure Partner

8/10

Excellent

09 Dec 2025

Michael

I had a 1 night stay for a business trip. Facility is clean and bed is comfortable. There were some homelessness but it didn’t bother me since the front doors are securely lock with buzz entrance. I will definitely come back.

Business Self

10/10

Exceptional

06 Dec 2025

Valerie

Stayed for two night and had an Amazing experience with staff. Loved that the hotel was dog friendly and provided what I needed for my pups stay! Overall had a wonderful experience and a plus was there amazing bedding with European duvets which provided extra comfort with my stay !

Leisure Pet

2/10

Poor

10 Nov 2025

jonathon

Expedia claims \"what see is what you pay\" this is not true. they changed me an additional $41 a day for the opportunity to ride the hotels bikes and get 1 bottle of water that I could refill. Expedia should not say things that are untrue and hotel should not a fee for things that are a joke.

Business

10/10

Exceptional

07 Nov 2025

Travis

Yes

10/10

Exceptional

04 Nov 2025

Patricia

Gorgeous corner room, very comfy bed, and a super old hotel to explore *inside*. Outside... well... it's the Tenderloin district, so beware.

The free drink was a nice touch after a busy day

Partner

8/10

Excellent

02 Nov 2025

Janet

Hotel is beautiful, clean and in a great location. Room was small even though we had a king bed. There was no place to put our 2 suitcases. Even just to open them up to unpack, which we didn’t need to do since we were staying only 2 nights was impossible & annoying! You couldn’t even walk around the bed..there was no room!
space was very limited in the whole room, but the bed was very comfy. Linens were beautiful.

4/10

Poor

29 Oct 2025

Jennifer

The carpet in the hotel hallways and rooms smells... and it was not pleasant. I aired out the room the best I could and it was tolerable but I wouldn't want to stay again. The staff were pleasant, no issues there. Also, the area surrounding the hotel is really not nice.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Dmitry

Breakfast was unavailable. Staff is amazing! Super friendly and professional. Rooms are clean and well and unique decorated. We loved our stay! Family friendly!

Business_and_leisure Family_with_children

8/10

Excellent

26 Oct 2025

John

I think the staff was great and were as helpful as they could be. A cloth chair in the room looks like they had tried to get as much stains out of it as they could, but it was still visible. The cabinet door that hid the refrigerator looked like the hinges were about to fall off.
The advertise bistro serves no food at all. There was no complementary breakfast. I did not look into parking since I did not drive there.
I will not be returning to this facility. I think I’ll stick to the name brands.

Leisure Self

10/10

Exceptional

22 Oct 2025

Dwayne

Staff were extremely helpful (Brian and Nixxy). Helped provide ideas of how to get to the San Fran game. Great customer service.

10/10

Exceptional

22 Oct 2025

Noelle

Great service, very comfortable room. Neighborhood was safe. Small but cozy!

Friends_and_family Family

8/10

Excellent

22 Oct 2025

cathi

Room was nice. Comfortable bed. Staff was friendly but had no common knowledge of the area. Couldn't tell us where coffee places were, other than \"a couple blocks from here\" Same with rental car places. Only had room service once in 4 days. Had to ask for clean towels daily. Check out was noon, however when we came back at 11:10a after returning the car, we were locked out of our room. Overall it was ok, not as upscale as we thought it would be.

Leisure Partner

10/10

Exceptional

07 Oct 2025

adrianne

We had a lovely stay! Great location! Comfortable bed!

Leisure Partner

10/10

Exceptional

05 Oct 2025

Sam

Nice room. Was very clean upon entry and staff did not enter when dnd sign was up

10/10

Exceptional

27 Sep 2025

Joseph

Hotel was wonderful, rooms were quiet, beds very comfortable.

Leisure

8/10

Excellent

24 Sep 2025

Raja

I was in the 2nd floor and it was extremely noisy. Awesome staff who was apologetic to the noise and the experience was great.

Business Self

8/10

Excellent

20 Sep 2025

Gabriel

The hotel itself is very comfortable and has a nice lobby area but the area around it has an issue with homeless people hanging around- a couple of times, we saw homeless men drop their pants around their ankles to pee onto walls! 😖

The hotel can't help what happens in the surrounding area but I doubt I'll be making another reservation here or nearby, based upon my experience.

Leisure Friends

6/10

Pleasant

19 Sep 2025

Steven

Recently stayed at the Pineapple, and it was ok. The hotel and rooms are very clean and look new. Rooms are nice but small and it is a little noisy. They are pet friendly which is good for some. There is a bar in the lobby but it isn’t staffed during the week. Also no breakfast or food available. They do have a pot of coffee. This is a nice boutique hotel with new additional amenities.

Business Self

8/10

Excellent

12 Sep 2025

Sidney

Pros: cute concept and theme
Bed and duvet covers
Use of space in the room
Updated rooms
Fairly quiet in the hotel

Cons: no breakfast or dinner
No parking - the closest lot is not recommended and the one that I used was $38 a day and had to walk a two blocks away
Not enough food options (imo)
Many homeless wandering around

Overall, I enjoyed the room itself but everything else was a miss for me. I do not think the price reflects what you get. I was drawn to the theming and didn’t do proper research before booking. Geary street is not as bad as the other streets around but there were many homeless wandering around every where you looked. They typically did stick to themselves but as a solo female traveler, I was uncomfortable having to walk that far to my car every day. I was always back in my room by 7PM each day (on purpose). I was surprised that there were absolutely food options in the hotel. The diner closest was $30 for French toast, sausage links, and OJ leaving me to have Starbucks every day. I wish I would’ve booked something further away from downtown with at least some food option and on site parking.

Leisure Self

6/10

Pleasant

12 Sep 2025

akshay

VIP on my reservation but received nothing

Business Self

4/10

Poor

10 Sep 2025

Saureen

Pros:
Bed, pillows and bedding are super comfortable!
Lobby is beautiful and stylish

Cons:
Not very business friendly-
Iron doesn't work, second iron still didn't work
They don't offer I laundry or pressing
Phone in room doesn't work to call downstairs
Elevator extremely slow
Shower water is warm not hot
Room very small
Area is surrounded by homeless, doesn't feel unsafe but certainly sketchy walking even 1 block

Business Self

6/10

Pleasant

09 Sep 2025

Robert

Rooms themselves were nice but area around the hotel was filthy and dangerous

Leisure Partner

8/10

Excellent

04 Sep 2025

Martin

Nice hotel and great staff

Our stay was overall fine. The day before check in we received an email from the hotel letting us know that the elevator was down with no ETA and they gave as the option to cancel the booking without penalties.
We decided to stay there and we did not regret it.

Upon early check in they waived the resort fee and accommodated us in a lower floor. Check in was smooth and front desk agent was very nice.

Rooms are small but comfortable.

Area is a little rough but we did not have any issues and did not feel unsafe at any time.

We would definitely stay there again.

Partner

4/10

Poor

03 Sep 2025

Yan Juan

Seems like a decent hotel before arrival, but we got very disappointed after we walked into our room. There's a strong weird unpleasant smell (likely mold) as soon as we opened the door. Our room is facing Geary St and the window is not soundproof at all, can hear cars go by when sleeping. The TV doesn't work neither, said they will send a maintenance person to fix it the next day and when we got back, it still doesn't work. We've stayed at lots 4 star hotels, this is definitely a disappointed one.

Leisure

10/10

Exceptional

31 Aug 2025

Chantelle

The TV was difficult to get going. It uses TV mirroring and wouldn't connect.

2/10

Poor

19 Aug 2025

María

Terrible! The elevador was broken and didn’t get fix during our 3 days stay, so we had to get up and down our luggage through the narrow stairs. The noise was terrible outside the hotel and in the hallways.
The shower handle was broken and the shower door was out of its place so the water went all over the bathroom’s floor.
The AC turn on and off all the time specially during the night. They sent someone and couldn’t do anything.
They have to do so a serious maintenance to this place.
I wouldn’t recommend to stay there.

Leisure Partner

8/10

Excellent

18 Aug 2025

Steven

Disappointing noted that there are no food and bar options anymore but still a lovely hotel with great staff.

Leisure Partner

6/10

Pleasant

16 Aug 2025

Marisa

Minimal amenities but clean

My stay here was fine, but a little disappointing. Hotels.com shows that breakfast is served daily at the property, but this is absolutely false. It looks like the hotel used to have an active restaurant, but it doesn't anymore. There is coffee available. I stayed here so I could get breakfast included, so this was very disappointing and misleading.

The daily amenity fee also seemed steep because the amenities were a bottle fill station, coffee, afternoon cookies, and wifi. Halfway through my trip the wifi died.

The area is not great, you're almost in the tenderloin so watch where you walk. No one bothered me and I was able to find nice food nearby.

The hotel was clean and the staff were friendly. If you can get a good price then you might enjoy your stay here. I would not stay here again.

Business

4/10

Poor

09 Aug 2025

Teri

Just Not the Same

Since our pervious stay at this site quite a few years ago, it was sad to see the location has declined, riddled with unhoused people, and filthy sidewalks. Inside the hotel, the cute little bistro has been shut down, the elevator was broken with our room on the 6th floor and very disturbing loud foul fights and yelling coming from the streets severally times during the night.

The room was still cute and clean and staff friendly. While hotel waived the amenities fee for the inconveniences of the broken elevator it was challenging for 2 people in our party to have to climb the stairs. With all of the prestay welcome emails that were sent prior to our stay, there should have been one letting us know about the elevator since we were told it had been broken for 3 weeks.

A little sad and disappointing compared to our last stay.

Friends_and_family Family

4/10

Poor

29 Jul 2025

Bush

Hell

Elevator wasn’t working, lights in the bathroom wouldn’t turn on and the A/C wasn’t working.
I complained and got no where, I stayed here before and it was good but climbing 6 flights of stairs with luggage was an extreme nightmare and once we got back to the room we stayed in because the stairs were torture. TORTURE oh and the club next door, booming bass and loud music, good luck sleeping.

Partner

8/10

Excellent

29 Jul 2025

Verified traveler

A little haven in central San Francisco.

Our room was so comfortable and very clean.
Unfortunately, the elevator wasn't working which was a struggle on arrival and departure days with climbing to floor 6/approx 106 steps with luggage. We were however, given a discount on our room rate when we checked out which, we thought was fair. Unfortunately the hotel bar wasn't in operation but a selection of chilled drinks were available. Complimentary coffee and biscuits were available in the afternoon.

Partner

10/10

Exceptional

25 Jul 2025

Linda

We have enjoyed both stays at Stay pineapple. We especially live the pet friendly aspect.

Leisure Family

10/10

Exceptional

20 Jul 2025

Robert

Would start again!

Nice comfy room & bed. Park Nextdoor is very convenient.

Friends_and_family Friends

10/10

Exceptional

20 Jul 2025

Leydi

Friendly staff

Family

10/10

Exceptional

14 Jul 2025

Yuri

It was a really nice hotel! Super clean, smelled good! the bed was super comfy, and the curtains were blackout! the bathroom was also really nice, amazing lighting! Over all 10/10 hotel!

Leisure Partner

10/10

Exceptional

07 Jul 2025

Johana

Great

10/10

Exceptional

03 Jul 2025

Annabelle

Such a nice Hotel, we would definitely visit again♥️

10/10

Exceptional

02 Jul 2025

Robert

Was a very nice property. We will be staying there the next time we are in SF

Leisure Partner

10/10

Exceptional

26 Jun 2025

Verified traveler

StayPineapple is our hotel

The people are amazing, the property is clean and it has an old timey feel to it that makes us come back. Love the animal friendly atmosphere too.

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Sabrina

Loved our stay! Beautiful lobby and room. The pineapple 🍍 cookies are delicious 😋 Recommend Pineapple hotel highly!!

Leisure Friends

6/10

Pleasant

19 Jun 2025

Sunil

Staff friendly and helpful. This was the best part. Rooms were too small.Felt cramped up. Bed was comfortable. No room service. Location is in the heart of city which has its benefits and pitfalls. Too many homeless people living in very sad conditions impact your mood. Sights and smells of squalor and filth remind you of the magnitude of the misery.

Leisure Partner

6/10

Pleasant

16 Jun 2025

William

I love the idea that stayPineapple represents. Fun, funky, good vibes. It met most of those but was a bit disappointing as the neighborhood was noisy and has a challenge with aggressive homeless population right outside. A 24 hour grocery right in the same corner seems to attract a group of loud people all through the night. Our second night there we had to move to a different room at 1am to escape the shouting and fighting.
The property itself was lovely (room finishes/bed/comfort were all great) except none of the lobby amenities were available as the “Bistro” was never staffed or open.
The front desk staff were AMAZING and super friendly.
Hard to recommend a stay at this property but we had a lovely time in San Francisco.

Leisure Family

10/10

Exceptional

15 Jun 2025

Ioanna

The hotel itself is beautiful, very thoughtful touches of the hotel branding and really enjoyable stay. The location is good because you are in the cuty center but there are SO MANY homeless people around.

Leisure Friends

10/10

Exceptional

14 Jun 2025

carmina

We had an AMAZING time! The staff was so great, hotel was down and Marcela’s taqueria across the street is so good! We can’t wait to stay here again!

Partner

10/10

Exceptional

13 Jun 2025

William

Excellent communication before our stay and very helpful staff. Great location. Unique and fun decor

10/10

Exceptional

03 Jun 2025

Ryan

Check-in was smooth and thanks to Yesha for making our check in experience exceptional. Hotel is location near a lot of restaurant. Will definitely come back

Business_and_leisure Partner

10/10

Exceptional

02 Jun 2025

Giandelio Alberto

The hotel is nice, but the surroundings and the city itself is in a decadent state, with lot of homeless and drug addicts littering and sleeping on the streets. You never feel a 100% safe. But once again the hotel is great, beds were comfy, and staff was nice. Good position to explore the city, really central.

Leisure Partner

8/10

Excellent

27 May 2025

Louise Jane

The room was lovely and a bit quirky with the pineapple theme. Had a really good shower .It was small though that's typical for a city centre room. We had some issues with the WiFi (worked fine on an iPhone but was really poor connecting to an Android phone) and with the TV which weren't resolved during our 3 night stay. The lobby area is really nice. I've rated this based on the hotel itself, but just a warning that there are a lot of homeless people in this area and that the Fisherman's wharf area feels safer.

Leisure Partner

6/10

Pleasant

23 May 2025

Yvette

Staff was nice. The timeframes outlined for available coffee were delayed. Rooms are small, too.

Leisure

6/10

Pleasant

22 May 2025

Tammie

Noisy but Charming

On its face, we really liked this hotel. However, we had to switch rooms due to excessive noise off of Geary Street and air conditioning that did not work. We were quite satisfied with the room they moved us to. The most annoying part of the bedding were the clunky European duvets – not one, but two, one for each occupant of the bed. I understand the green measures taken by the hotel and appreciate the effort, but one duvet would've been better.

Partner

10/10

Exceptional

16 May 2025

Elena

The staff was delightful. Everyone was helpful and cheerful. The property was comfortable and clean. The rooms were small but elegant. The internet was a problem. I could not get online in my room; I had to use the lobby. They were having issues with parts of the hotel system. I changed rooms, but I still could not connect. They were very apologetic but could not fix it. Perhaps that was a temporary problem.

Business_and_leisure Self

10/10

Exceptional

11 May 2025

Franchone

The hotel is really nice. The staff was professional, knowledgeable and accommodating to what ever you needed. Kudos to Heather and Nixxy.

I just didn't care for the area surrounding the property.

Leisure Self

10/10

Exceptional

11 May 2025

Charles

Hotel is beautiful streets are dirty

Leisure Family

10/10

Exceptional

10 May 2025

Shea

Stay Pineapple has always been one of our favorites! Dog friendly as can be

10/10

Exceptional

10 May 2025

Kurt

Amazing

Leisure Partner

10/10

Exceptional

07 May 2025

Jonathan

Staff was cool. I forgot the gentleman’s name. Samil or Sumil was great.

Partner

6/10

Pleasant

04 May 2025

Brianna

The property offered no/ very limited food or drinks. The rooms were very small and you could hear EVERYTHING.
Staff was unhelpful.

Leisure Family

2/10

Poor

03 May 2025

Jarad

Avoid this property - here’s our experience

I had a business party with 7 rooms. On check-in, 3 of the party were told their rooms had been downgraded by Hotels.com, but the room charges would remain the same as the more expensive room.
Additionally they were told that to get to rooms that were reserved, there would have to pay an additional $10 per night. The members of my party had to push hard to get the hotel staff to do the right thing, but let's call this what it was, an illegal bait and switch! Upon my check-in after 20:00 on a Friday, I was forced to wait for housekeeping to perform a quality check before I was issued a room key, begging the question why a QA check is being performed after 20:00 in the evening!

All the rooms had winter bedding, leading my entire team to wake up nightly in a pool of sweat. One of my team had a nonfunctional safe in the room, reported it, and 3 days later nobody had been sent to fix it.
The cafe downstairs was perpetually closed, so you could never get a decent coffee (the coffee in the rooms is
unacceptable unless you are used to drinking nearly flavour less brown water. Directly next door is a restaurant bar that plays music so loud that the walls and windows of the hotel vibrate, making it impossible for some team members with jet lag to rest prior to the RSAC at Moscone Center. My advice is to look elsewhere.

This was the 2nd year I booked rooms at this hotel for my group business travel and I cannot in good conscience subject my team to this property again.

Business

2/10

Poor

03 May 2025

Jarad

Bad hotel - read about it here

Business

2/10

Poor

03 May 2025

Jarad

The bait and switch hotel - read about it

Business

2/10

Poor

03 May 2025

Jarad

Don’t stay here - read all about it…

Business

2/10

Poor

03 May 2025

Jarad

Hotel has lost sight of its mission

I had a business party with 7 rooms. On check-in, 3 of the party were told their rooms had been downgraded by Hotels.com, but the room charges would remain the same as the more expensive room. Additionally they were told that to get to rooms that were reserved, there would have to pay an additional $10 per night. The members of my party had to push hard to get the hotel staff to do the right thing, but let's call this what it was, an illegal bait and switch! Upon my check-in after 20:00 on a Friday, I was forced to wait for housekeeping to perform a quality check before I was issued a room key, begging the question why a QA check is being performed after 20:00 in the evening!

All the rooms had winter bedding, leading my entire team to wake up nightly in a pool of sweat. One of my team had a nonfunctional safe in the room, reported it, and 3 days later nobody had been sent to fix it. The cafe downstairs was perpetually closed, so you could never get a decent coffee (the coffee in the rooms is unacceptable unless you are used to drinking nearly flavour less brown water. Directly next door is a restaurant bar that plays music so loud that the walls and windows of the hotel vibrate, making it impossible for some team members with jet lag to rest prior to the RSAC at Moscone Center. My advice is to look elsewhere.

This was the 2nd year I booked rooms at this hotel for my group business travel and I cannot in good conscience subject my team to this property again.

Business

10/10

Exceptional

01 May 2025

Chauncy

I absolutely loved the pineapple theme!! The hospitality team was amazing!!! Very friendly and attentive to our needs. I would definitely stay at Staypineapple again.

Leisure Family

8/10

Excellent

30 Apr 2025

Greg

overall a very good stay

Overall nice hotel, great location, would likely stay there again. Minor negative, no on site restaurant or bar, they did offer a complimentary glass of wine to be fair, but no where to hang out after dinner for a night cap. again, not a big deal, plenty of spots near by, more of an FYI rooms were typically small but clean and comfy staff was friendly

Self

10/10

Exceptional

28 Apr 2025

Catherine

Super service. Comfortable bed!

Front desk staff was very helpful. Very helpful. Nice lobby area where people sat to drink the complimentary drinks. Room was excellent. I’m researching where they source their bedclothes. Loved ‘em.
Only down side was loud music next door but that quieted down after 9pm. Definitely recommend.

Partner

8/10

Excellent

21 Apr 2025

Christina

I was disappointed you could no longer get a latte there. And the shower floor was super dangerous, way too slippery.

Leisure Family

10/10

Exceptional

20 Apr 2025

Yash Karan

This is our second time stay here and we loved so much every single time. Warm welcome by Sunil as usual and it was good to see Heather as well.

Leisure Partner

8/10

Excellent

19 Apr 2025

Verified traveler

Great hotel fir any occasion

We stayed for our anniversary and to go to the Cherry Blossom Festival. I must say that Yesha & Angel at the front desk were very nice! Once we got to our room, Yesha brought up a bottle of champagne & champagne glasses with a Happy Anniversary card signed by her. That was so very nice of her. The hotel was beautiful with all the yellow and gold colors. The theme of the hotel is pineapples. They even had bathrobes in the room. The bed was comfortable. The room & bathroom were a little small but it was still very nice. They don’t have their own parking lot so we parked elsewhere & took an uber to the hotel. The neighborhood it’s in isn’t the greatest but it’s not the worse either.

Partner

10/10

Exceptional

14 Apr 2025

Mayra

Great needs parking

Leisure Partner

10/10

Exceptional

11 Apr 2025

Melinda

It was nice and comfortable

Partner

10/10

Exceptional

05 Apr 2025

Alexis

Very clean and luxury stay, would definitely come again.

Business Self

8/10

Excellent

04 Apr 2025

dawei

I like the bedding and the reusable water bottle arrangement. Inside the hotel, it is clean and feels safe. The neighborhood is still full of marijuana smell after 9pm, bunch of zombi walking around.

Business Self

8/10

Excellent

31 Mar 2025

Howard

Nice hotel but area felt pretty sketchy at night

Leisure Partner

6/10

Pleasant

28 Mar 2025

Glenn

Okay

Comfy bed, comfy room.
Not great soundproofing and area isn’t the nicest. They put pineapple in the water which I didn’t enjoy.

Business

10/10

Exceptional

28 Mar 2025

Jherus

This hotel is a hidden gem! It was absolutely beautiful, clean, and perfect! I loved the details with all the pineapple decor! The rooms are small, but if all you need is a clean, beautiful, place to stay, then this is perfect. I would definitely stay here again.

Leisure Friends

10/10

Exceptional

28 Mar 2025

Raquel

Excellent stay. Staff so friendly, the ambiance wasnso welcoming and the amenities were enjoyable.

Partner

10/10

Exceptional

27 Mar 2025

Eddy

Great

6/10

Pleasant

25 Mar 2025

wayne

Privacy? Nope.

The room and hotel were fine. The price was reasonable. Staff was quite friendly. The issue we had was that the maid came into our room when we were out when we had the \"do not disturb\" sign up. We have nothing to hide and do not travel with valuables, but we do not need and do not want anyone in our room. It was disappointing to return after a few hours out to discover our wishes in this area were not followed although clearly communicated.

Partner

10/10

Exceptional

24 Mar 2025

Kailyn

Great place, I enjoyed my stay very much. Thank you guys!

Leisure Self

8/10

Excellent

23 Mar 2025

John

I like pineapple

Sal and Heather at reception are wonderful. Rooms are very luxuriously decorated with ultra comfortable beds and linens. The corner room can be noisy but the back room s are peaceful.

Partner