Name: Palihotel San Francisco
Address: 417 Stockton St, San Francisco, 94108, US

10/10

Exceptional

25 Jul 2026

Sarah

Nice stay in downtown San Francisco!

2/10

Poor

25 Jul 2026

Grecia

Wouldn’t stay again.

Partner

10/10

Exceptional

20 Jul 2026

Audrey

Location and value for price. Room size was very large.

Family

8/10

Excellent

19 Jul 2026

Benjamin

Typical of Palihotels. It’s an old building remodeled with a new vintage aesthetic. Visually very appealing, however there are usually some issues that pop-up with an old building. Plumbing is an issue and the elevator is usually slow. That being said, the staff is great as always and the bar/restaurant is top notch. The rooms all have mini-splits so climate control is better than many typical hotels in the area. Location is great with parking directly across the street. Price was very reasonable for what you get. All-in-all I would absolutely stay here again. However, if you are planning on staying at any Palihotel expect an older building that comes with some sort of very slight complication.

Partner

10/10

Exceptional

15 Jul 2026

Hany

Extremely dirty car

10/10

Exceptional

09 Jul 2026

Alexa

Nice hotel and historic building, loved the style of the rooms and the vibe of the place. Warning that public parking at the recommended lot across from the hotel will charge you $46 per night. And there is no validation from the hotel, AND you cannot take your car in and out, so you will have to use public transportation or else they will charge you an additional hourly rate. It would be nice if there was some form of parking option offered by the hotel, or at least discounted rates. You will also have to carry your bags from the lot across all the way to the hotel, not a totally long commute, but inconvenient if you are looking for something more comfortable. I’ve stayed at other Pali hotels and didn’t have this experience, but I think it’s just the location that made this the case. So future guests just be aware. The bar is super nice though! And the bartender Hannah was so kind. Also the location in the city is very convenient and right next to the bus stop, so that made getting around easy.

10/10

Exceptional

09 Jul 2026

Corey

Amazing room at a great rate. Thoroughly impressed.

Friends

10/10

Exceptional

09 Jul 2026

Chelsey

Amazing vibe in this hotel. We loved the style and the unique touches - would look forward to staying in a Palihotel again in other cities. The toiletries are high end and the room was comfortable. Our room was toward the back of the building and was quiet. We also didn't mind the slightly slow elevator - it's from 1910 (safely updated of course) and the history of that was very cool! It's older even than the elevator in Coit Tower! The location was also convenient for transit and for picking up a rental car on one day.

We were confused about some of the amenities, like whether there was coffee available in the morning or maybe a complimentary drink at the bar, and couldn't find the information online. We admittedly didn't wind up asking about it until our last day at the property, but it would have been helpful to be verbally informed of the options when we checked in.

Partner

10/10

Exceptional

08 Jul 2026

Marilyn

Clean and cute! I got a room facing a brick wall which was disappointing but no big deal as the location had us out and about. Walking distance to Chinatown which I recommend walking through. Shopping down the street! I felt safe and staff was great. Cute martini bar with amazing service and delicious drinks! I would stay here again.

10/10

Exceptional

05 Jul 2026

Hope

The hotel was nice!

Self

8/10

Excellent

01 Jul 2026

Hilary

The Pali delivers the \"cool factor\" as it does across all of their properties, and he location is ideal for navigating SF with a convenient security enhanced parking lot across the street. My only complaint were the amenities. There was no creamer for coffee, no complimentary water, and the bathroom amenities were very limited.

Self

6/10

Pleasant

01 Jul 2026

John

Manager was moody and had the team on edge they seemed to be stressed as they were doing their jobs.

Family

10/10

Exceptional

30 Jun 2026

david

I did a last minute change to this hotel and they were so helpful and kind. I would recommend and plan on staying here again in the future.

Self

10/10

Exceptional

25 Jun 2026

Rachel

We visited as part of our honeymoon and the team kindly upgraded our room and gifted us with champagne which was really special. All staff were lovely, clean rooms, bar drinks were awesome and the location was close to transport and other key neighborhoods. Definitely recommend!

Partner

8/10

Excellent

21 Jun 2026

Gay

I loved the decor and the bartender Hannah in the bar went above and beyond to be helpful and made me feel welcome. There was no microwave or free water and the refrigerator was essentially unusable because it was filled with beverages for sale. The parking was also problematic. I loved the retro feel of the door on the elevator!

Partner

10/10

Exceptional

21 Jun 2026

Whitney

The front desk staff are absolute stars! They were incredibly friendly and went above and beyond to be helpful. The bar staff were also extremely friendly and helpful with providing their suggestions for restaurants and overall SF attractions. You can tell everyone is truly happy to be there and all guests felt it. Thank you!

Business

6/10

Pleasant

19 Jun 2026

Sebastian

Convenient location. Rooms are nice enough but minimalist in style - no tables/surface areas to put stuff. Room was clean but both days of our stay they didn’t refresh our room - complained both days but only on the second day they found someone to refresh. Our room faced away from the street into an internal ‘courtyard’ full of pigeons who woke us up every morning at 4am. Overall, a convenient spot if you want to be central but wouldn’t highly recommend.

Partner

10/10

Exceptional

09 Jun 2026

Brian

.

10/10

Exceptional

09 Jun 2026

Lynzy

cute, simple, clean. food was great at restaurant in hotel

Self

8/10

Excellent

04 Jun 2026

Sandra

El personal de recepción debería manejar varios idiomas

Family

6/10

Pleasant

26 May 2026

Christy

Bring a white noise machine! We had ours cranked as loud as possible so we were able to drown out the music blasting in the building next door/street level. There’s nowhere to pull up and unload luggage out front — you have to park in the garage across the street, walk everything over, and then check in. Staff is really great, property is small and old but really unique + lots of character. Worked for us as a single night stay, probably wouldn’t be comfy for longer than that

Partner

8/10

Excellent

02 May 2026

Michael

Palihotel is a great brand of hotels and this location doesn’t disappoint. Iconic Union Square is a block away and Chinatown is on the other side of Stockton tunnel. Our only feedback/wish is that the windows would be insulated for sound. The city is very noisy until the wee hours but the hotel does have earplugs in the room. Overall we enjoyed the stay.

Partner

10/10

Exceptional

30 Apr 2026

Catherine

Great value with comfy beds & pillows and rooms are we'll appointed along with nice amenities.

Self

10/10

Exceptional

25 Apr 2026

Edwin

I love staying at the Pali hotels. My room was extraordinary, big and very clean. The staff was very friendly when I checked in and helped me get accommodated. You are very close to Union square and lots of shopping nearby. By gray parking across the street or around the block

Self

4/10

Poor

17 Apr 2026

Elaiza

Very old hotel. Very loud noise by the street.. we will never stay at this place again

Family

8/10

Excellent

17 Apr 2026

Yuri

Cool decor, good location and friendly staff. The only comment is that it would be great if they provided a bottle like water or at least a water station where we can fill a bottle.

10/10

Exceptional

12 Apr 2026

Octavio

It was good next to Chinatown and close to downtown

10/10

Exceptional

11 Apr 2026

Megan

Perfect central stay with helpful staff! Great decor & lovely bar/restaurant area. Would definitely reccomend

Partner

10/10

Exceptional

05 Apr 2026

Carmen

Very nice small hotel near union square, rooms are very clean and comfortable, staff is very friendly, professional, and accommodating. The bar on the 2nd floor is a must!

Family_with_children

10/10

Exceptional

04 Apr 2026

Matthew

Clean, spacious rooms. Very aesthetic decorations, cute lobby. Really neat old style elevator. Walking distance to a lot of sights, very close to the Chinatown Dragon gate. Parking nearby, easy in/out system. Really nice 2nd floor bar & restaurant. Staff was very friendly and helpful with recommendations for the area! We enjoyed our stay!

Partner

10/10

Exceptional

29 Mar 2026

Cedar

Honestly, I think this is my favorite hotel in San Francisco and I have stayed at at least a dozen. But I love French style and character and can understand how it is not for everyone.

Technically the shower floor was very slippery and the sink was very small, so I would not recommend for elderly.

Self

10/10

Exceptional

16 Mar 2026

Serena

The staff (the bartender, the nigh receptionist and their manager, Will) made my week long stay great! They were friendly and went above and beyond. The only thing that business travelers need to know is that the rooms DO NOT have a table so you can't actually work in the room - though they did bring me a small table I was able to pull up to the sofa to use. This is NOT a business friendly hotel - I had to hunt for an outlet for my laptop. And strangely my room was not serviced for 5 days - I had to ask the front desk twice for someone to take out the trash and to provide more toilet paper and fresh towels.

Self

8/10

Excellent

13 Mar 2026

Michael

Clean and well appointed rooms - always a solid option

Self

8/10

Excellent

02 Mar 2026

Ella

Really nice hotel, clean rooms, and super kind staff! Would recommend and stay again! Wifi was a bit slow, and the surrounding neighborhood wasn’t the best, but besides that everything else was great!

Partner

6/10

Pleasant

24 Feb 2026

Robert

The hotel was very clean, the staff extremely helpful, and the hotel is very convenient to meals and shopping. Reasonable price. It’s kind of dark and dingy—it’s a very old building and could use some lighter color interior paint. The bathroom was very modern, although the shower a bit weak, and the sink tiny. You can tell they really have done the best they can with an old building, and some off-white paint would go a long way to brightening it up.

Partner

2/10

Poor

22 Feb 2026

Brian

Apparently, this hotel thought it was ethically excusable to charge double their average rate per night (at two days, this quickly eclipsed the asking cost of 5 star hotels) because it happened to fall on Valentine's Day. The problem is it had no working toilet in that time. Worse still, we weren't even trying to celebrate Valentines Day. Further, this hotel had no basic amenities that you'd see with far cheaper hotels, e.g. smart tv, usb ports for modern devices, etc.

To compound these issues, within 5 minutes of arriving, someone from a conjoined room knocked on our door to complain he could hear our entire conversation, which wasnt loud. This tracks with the setting, as we were routinely woken up by clamorous racket of every stripe for the duration of our stay, and later heard similar from another guest, who said \"paper thin walls\" were apparently \"a thing here.\"

This would have been semi-excusable with a refund of any appreciable amount, but the desk clerk said he wasnt authorized to refund more than $50, and offered his condolences.

This hotel is apparently guilty of leaning hard on its historic landmark status for upselling during holidays, when it would do better to issue renovations to keep them out of flophouse designation.

The one redeeming feature was their midnight hotel clerk, who was able to check us in at a very late hour. But given the cost, and general experience, that hardly justifies a starry review. Unless you're here for the ghosts, steer clear.

Partner

10/10

Exceptional

16 Feb 2026

Karyn

good location

Leisure Family

8/10

Excellent

11 Feb 2026

Micah

Clean room, friendly staff

Leisure Family

10/10

Exceptional

21 Jan 2026

Michael

Great staff, fun and warm atmosphere

Leisure Partner

8/10

Excellent

04 Jan 2026

Jordi

The room always clean on arrival, but there was no housekeeping for a four night stay.

10/10

Exceptional

28 Dec 2025

Kevin

Ok

10/10

Exceptional

24 Dec 2025

Brian

Great quality and cleanliness for the price. Was great for my short stay in SF.

8/10

Excellent

23 Dec 2025

Sarah

The Pali was great value for money for our short trip in San Francisco. The hotel was walkable to lots of places - just a 25 or so minute walk down to the Ferry Building and walking distance to areas like North Beach. Just a few minutes from Union Square and lots of shopping. The room was small but comfortable and nicely designed. Not much of a view, but we weren't expecting one. The decor throughout is chic but cosy and a mix of old school glam and modern touches. The bar upstairs was very nice with friendly staff and good selection of drinks and food. We were really impressed by how good value the place was for being in central SF! We would definitely recommend it to others looking for an affordable option in the city.

Leisure Partner

10/10

Exceptional

09 Dec 2025

GENARO JR

Room was excellent.

Business Self

4/10

Poor

07 Dec 2025

Keith

The bathroom was poorly designed ( no shower door, a floating shelf that blocks the sink) but overall the room was serviceable. We were frustrated however that they threw on an undisclosed 30 dollar charge for booking with Expedia.

Leisure Partner

4/10

Poor

28 Nov 2025

Kelli

charged an extra 50$ for the elevator to be broken and water not hot in the shower

Leisure Partner

10/10

Exceptional

23 Nov 2025

Catherine

Staff was great, bed was comfy, nice amenities

Business

10/10

Exceptional

19 Nov 2025

Sydney

Great location! Great room, we stayed in the king suite and it was above my expectations!!! I would stay here again.

Leisure Friends

4/10

Poor

10 Nov 2025

Craig

After staying at other well ran and located Pali’s this one was a bit shocking.
The area it is in isn’t very safe after dark and sketchy at best during the day. ( pic attached of the area directly next to the hotel front door).
I arrived to my room and within 5 mins the toilet backed up and it took them about 2 hours to handle the issue with little to no communication of what was happening and ETA on work etc.
The hallway area directly next to my room (514) is a temp linen closet with workers constantly going in and out making noise. ( pic attached).
The last straw for me though was when I ordered a lovely glass of red wine at the 2nd floor resto to take to my room and the bartender poured it in to a white paper cup saying they can’t let glasses leave the resto. I travel for work all the time and have never had that happen before. Insane.
This hotel was a major bummer in all areas and has made me reconsider the Pali brand as a whole. I would avoid this property in S.F at all costs!

Leisure Friends

4/10

Poor

08 Nov 2025

Natazsa

Our room was smaller than the pictures showed. Our tv didn’t work we let front desk know and no one came up to even take a look at. It was our anniversary and I’m 8 months pregnant, it was a little inconvenient.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Reed

Yes

Leisure Partner

10/10

Exceptional

03 Nov 2025

Leticia

I just stayed for three days and had such a great time not only is the entire atmosphere so beautiful and the bed so incredibly comfy but the staff there is amazing. They were all so friendly and accommodating I loved them! Bar area is also SO pretty. The location is great also! Plenty of parking garages around and great walking distance for shopping and dining.

Self

10/10

Exceptional

27 Oct 2025

Jasmine

everyone was so kind & the rooms were beautiful. bed was super cozy and the location is prime

Business Self

8/10

Excellent

27 Oct 2025

Tim

Nice Stay (For the most part)

We love the location and the staff is very friendly. I will have to say though, I am not sure if the waste management trash service is on Saturday mornings for this location. It was very noisy early Saturday morning with the sounds of bottles being broken in the alley closest to our room.

Partner

10/10

Exceptional

26 Oct 2025

Lana

Great vibe here and the rooms and so cute . Excellent bar and bar staff .

4/10

Poor

23 Oct 2025

Benjamin

Once charming now just sad!

I am a frequent booker on behalf of a corporate team. This little hotel chain used to be charming and I have used them in Culver City, Hollywood and San Francisco because we have an office nearby. the vibe is \"historic\"with very small rooms, but it was generally liked by our team.

The Hotel used to commandeer high rates which is why I had to seek alternatives and replaced this SF property as our mainstay because the city simply had better value propositions.

When they recently dropped the rates significantly I gave it another try with 3 bookings and I have had nothing but complaints from our travelers.
- Non functioning AC on multiple occasions with no option to change rooms because the \"entire floor had no AC\",
- Windows painted shut,
-water spots from leaks everywhere,
-electric outlets dangerously violating safety codes.

When problems are brought to the attention of the Front Desk it is at best met with a shoulder shrug, if not with an almost mouthy attitude and the most compensation a traveler can expect is to have the \"destination fee\" refunded. Pretty daring to ask for one to begin with when not even the basic expectations can be met.

Sorry to see this once cute hotel fall into disrepair like this. We will be taking our business elsewhere.

Business

4/10

Poor

18 Oct 2025

Justice

The hotel doesn’t room service and didn’t do well with house keeping requests. I had to go down multiple times to request towels and eventually had to go up with the towels myself.

Business

10/10

Exceptional

13 Oct 2025

Ana

Not very varied but the hotel design and Stay was beuatiful

4/10

Poor

10 Oct 2025

John

Trash pickup at 10pm and 5:30am was incredibly loud and not short in duration. Walls of the hotel were so thin that I heard every conversation and TV show as if it were in my room. Brutal

4/10

Poor

10 Oct 2025

fred

No free parking

Friends_and_family Friends

10/10

Exceptional

05 Oct 2025

Laura

Pretty small room but quality design and finishings. We really liked the local bar too, great cocktail. We had a room at the back which was so quiet, between that and the comfortable bed, we slept great.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Miguel Angel

It was all good, the only thing is that only 2 nights out of 4 we got housekeeping service even when letting the front desk know we were out of the room .

Leisure Partner

8/10

Excellent

25 Sep 2025

Laurence

Lovely staff

8/10

Excellent

24 Sep 2025

Matt

The hotel is old and cool. Aesthetic is hip. A bit of a sketchy area of town but close to some stuff. Service is just ok. Price was great. So feel like the value balances out.

Business

10/10

Exceptional

18 Sep 2025

Michele

Clean rooms, didn't have desk in my room and bathroom space is small. But good value for price

10/10

Exceptional

11 Sep 2025

Yesenia

The staff was amazing!

Leisure Partner

8/10

Excellent

08 Sep 2025

Enrique

Very nice boutique hotel with excellent staff. My only complaint was the Wifi — could barely get any work done even after they switched me to their Admin network. Great otherwise.

Self

4/10

Poor

07 Sep 2025

Jennifer

Aesthetics - 7/10. Chic lobby. Cute rooms but tiny and feel old, in need of some TLC.

Service - 9/10. Staff were all so kind and accommodating. Love the text-centric front desk service. Fairly quick to respond.

Location - 9/10. Hard to beat. If it wasn’t for the overall experience, esp for sleep, I would consider coming back bc of the location.

Experience - 4/10. It was SO LOUD. Zero insulation from the outside and hallway noises. You can hear trucks, beeping, yelling, etc as clear as day. Didn’t sleep well.

Leisure Self

10/10

Exceptional

03 Sep 2025

Stephanie

Great location and beautiful historic building.

Leisure Family

6/10

Pleasant

30 Aug 2025

Latoya

FYI the available parking is the surrounding parking lots. There is one across the street. There is no dedicated hotel parking or valet.
Also there is no room service since the restaurant is not a part of the hotel.

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Aryn

We couldn't have asked for a better place to stay! The staff were extremely helpful and our room was beyond perfect. Clean, cozy and spacious. We were able to walk a short distance to shopping, various dining options and transportaion inlcuding the cable cars and a stop on the train from the aiport. If you like to walk and explore like we do, then this is perfect. We walked to Fishermans Wharf, Chinatown, the Financial District, The baseball stadium the list can go on... We stayed 8 nights and we will definitely be staying here again.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Felicia

Lovely historical hotel. Staff on site around the clock. Great location.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Cristian

It was a nice budget friendly and welcoming

8/10

Excellent

20 Aug 2025

Diane

An older property at the Stockton Tunnel. Convenient to China Town and Union Swuare. Hotel has a parking garage around the corner and a public garage right across the street.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Sihan

Cozy place

Leisure Family

10/10

Exceptional

12 Aug 2025

Robin

Charming Comfort in the Heart of San Francisco

Our recent stay at the Palihotel San Francisco was everything we hoped for in a home away from home. The hotel’s unique charm and stylish decor gave it real character, and its location made exploring the city effortless. It was easy to grab a rideshare, and we were within walking distance of several popular spots for food and drinks. One standout feature was the vintage elevator—one of the oldest in the city—which added a nostalgic touch to our stay. Check-in was seamless, thanks to Rachel, who made us feel instantly welcome. We’ll absolutely be back!

Partner

6/10

Pleasant

11 Aug 2025

Verified traveler

Terrible

We checked in Friday night and realized our AC in the room was not working. We were given a fan for the night and was told an engineer would take a look at the thermostat in the morning. The next day, on our way out for breakfast, we checked with the front desk and were told there are no engineers on weekends. The lady working told us to come back at 12 when a new room would be available. At this point, 3 front desk staff know about the broken AC in our room and when we came back to the hotel to switch rooms, we were told we needed to bring all of our stuff to the lobby and go through the check in process again but we had plans we needed to get ready for and couldn’t waste more time.
We felt like we weren’t taken care of properly or being prioritized and the situation could have gone more smoothly if it was handled that Friday night. Or handled while we were gone for 2 hours at breakfast.

Not only was the room hot especially after our showers and getting ready, we had to open the door wide open to the hallway to let hot air out, the beds are uncomfortable (not soft, at all) and every single pillow was flat.
Overall, I would never come back to this hotel ever again and would never recommend it. Look elsewhere or good luck!

Partner

4/10

Poor

11 Aug 2025

Stephen

It is a reasonably pleasant hotel. I did not sleep a wink. Despite the double glazing, a construction site started up outside. The soundproofing internally is below par. The bed and sheets were brilliant, however, if you like pillows like enormous marshmallows, and I don’t, you will have a swell time. I don’t think I will come back.

Business Self

6/10

Pleasant

06 Aug 2025

Jennifer

The elevator had issues, but worked. My problem was the plumbing. Our toilet clogged twice. The 2nd time the maintenance person told us not to flush toilet paper! At least that happened the morning we were leaving. The rooms are fine but small.

Leisure Family

4/10

Poor

02 Aug 2025

Noah

A chaotic check in followed by non-functioning AC left for an uncomfortable stay and I would not come back. Some cute design elements but this place has a long way to go on the hospitality front. They gave me a room by the trash areas so waking up to large trash bins moving around was not fun.

6/10

Pleasant

01 Aug 2025

Jess

so cute & aesthetic. decent location (right around is like a city center, maybe not the nicest vibe in my opinion) but then 2 minute walk to china town which is amazing!!! very central!! The biggest thing was the noise, you could hear EVERYTHING. If you are a light sleeper, I do not recommend. It took me hours to fall asleep every night since it was so noisy. Other than that, I recommend!

Leisure Friends

10/10

Exceptional

31 Jul 2025

Stewart

A wonderful old hotel that they have made very nice and comfortable The staff is quick about service and so friendly it's a great little place to stay especially for the nostalgia One of the oldest hotels in San Francisco.

Leisure Family

10/10

Exceptional

30 Jul 2025

Kayleigh

Thank you, Pali! My Stay was excellent.

Business_and_leisure Self

8/10

Excellent

29 Jul 2025

Savannah

We stayed at the Seattle Palihotel and loved it so we wanted to try the San Francisco one since they give vintage vibes.

I love that the interior of the hotel does make you feel retro while it is aesthetically pleasing and clean. The lobby is very neat though small which we expected. This is an older hotel so don’t have the mindset that it is going to be like any other hotel chains. They have an elevator that is from 1910 and was really fun to experience. It was tiny but I am just grateful we didn’t have to climb 7 flights of stairs. The room was again very tiny but worked perfect for my husband and I. The bed and room was clean. Our room looked back at the building where we could just see pipes but honestly it was fine when the blinds were closed.

Now for some things that put us off. We arrived at 1pm and couldn’t check in til 3pm. We had them hold our bags behind their magic curtain door. I needed to change so I asked to use a restroom. The front desk allowed me in through a door at the back of the hallway of the lobby, which lead to the hotels storage room, employee room I assumed as a few men were laying on couches back there, and a bathroom. The bathroom smelled strongly of urine and I was honestly afraid to touch anything back there. My recommendation is to just not use the lobby bathroom as it was a bit sketchy. The rooms AC was essentially non existent, so be prepared for the room to be hot. I couldn’t get the windows to open either which I assume for safety.

Leisure Partner

8/10

Excellent

28 Jul 2025

Theresa

Staff were wonderful. Hotel neighbor was ok; we woke up one night to police sirens and the cops saying hands up.

Leisure Family

10/10

Exceptional

27 Jul 2025

Andy

In the heart of everything. That's cool.

Leisure Partner

10/10

Exceptional

26 Jul 2025

Grace

Quaint and peaceful stay. The staff are very accommodating and friendly! In terms of proximity, this area is very close to nearby neighborhoods (Chinatown, SoMA) so most of the main areas we visited were very walkable. If not, the bus and MUNI stations were close by. The building itself is old, but they keep it well-maintained (the elevator is unique; I never been in one like it! ) and the inside is decorated nicely. Didn't get the chance to check out the bar + restaurant during my stay but I most certainly will be returning in the future. Thank you Palihotel!

10/10

Exceptional

23 Jul 2025

Jake

Comfortable, easy and very friendly staff.

Business Self

6/10

Pleasant

22 Jul 2025

Alexandra

Adequate but Very Noisy

The hotel is clean and nicely decorated with friendly staff, however it is LOUD. You can hear every noise on the street and rooms are positioned with the bed right up to the wall facing the main road. We could also hear everything in the adjoining room, including the person staying in that room blasting music and singing at 6:30 am. It was as if he was in our room with us, the door provided no sound barrier. It is fine for a basic hotel, but ear plugs are a necessity, and even then you will likely hear noise.

6/10

Pleasant

20 Jul 2025

Mimi

The original room when we check in AC does not work. They don't have phone in the room, and I call front desk from my phone but no answer. we have to go back to lobby. they have 1 Elevator was old style took times to go up and down. The front desk changes our room right away but did not apologies or offer any service. We move luggage by ourselves. The new room was fine. Feel dusty on carpet and visible dust on furniture. Overnight the AC buzzing loud noise throughout the night. Around 6 am very loud construction noise however, we didn't report. Only thing I like is the bathroom is high ceiling have rainfall shower and didn't feel too cramp. Overall, you get what you pay for. It is alright for a hotel this price.

Leisure Partner

10/10

Exceptional

19 Jul 2025

Clarice

Wonderful

10/10

Exceptional

16 Jul 2025

manilyn

Intimate

Leisure Friends

10/10

Exceptional

14 Jul 2025

Maria

I like the hotel and the location

10/10

Exceptional

13 Jul 2025

smrithi

So cute!! And such a great price. Everything about the hotel is so perfect and high quality! The rooms are adorable and bathrooms have diptyque products. The bar/lounge had really interesting drinks and also a live jazz performance in the evenings. Perfect location too! Right in the middle of union square. Public transport was super accessible from here. Highly recommend to anyone just trying to explore SF and wants to stay at a place that fits the vibe and elevates the experience.

Leisure Friends

10/10

Exceptional

13 Jul 2025

Bogdan

Great place!!

Leisure Partner

8/10

Excellent

11 Jul 2025

Britni

This property was so cute, and I adored it. The property does not provide coffee cream, and I had to move the coffee maker to the floor, but I'm a die-hard coffee drinker. Overall, the property and staff were terrific.

Leisure Partner

6/10

Pleasant

09 Jul 2025

Ryan

The ceiling between rooms is not sound dampened. Can hear everyone come ago all night.

The trash gets collected around 3:45am. That will be a strong wake up call. It is very noisy.

It’s an older building that has some upgrades. Too bad they did not add any sound dampening to the windows or walls when they remodeled.

Business Partner

10/10

Exceptional

07 Jul 2025

Noah

Great check in. It had been brought up that on our last visit there was a big storm/tornado warning and it was a fun experience but our ceiling had a tiny leak. (Not a huge deal at all) He decided to make our stay extra comfortable this time by giving us a free upgrade. Super friendly great staff. Prompt responses via the txt communication as well.

Leisure Partner

10/10

Exceptional

05 Jul 2025

Tiya

Fantastic stay & wonderful staff. Super quaint & decor was perfectly curated.

10/10

Exceptional

30 Jun 2025

Joanne

Donnie at the front desk went out of his way to make us feel welcome and help us when anything came up! He made our visit memorable!

Business Friends