Hotel 32one

8/10

Excellent

29 Jul 2026

Ivan

Clean with no air conditioning. The doors were strange with see through but blurred panels. The shower didn't have a curtain or full sliding door.

10/10

Exceptional

26 Jul 2026

Yuanyuan

Appreciated the little bag of snacks and water and $10 Starbucks gift card at check in. ceiling fan and windows that actually open both also very nice. Good location.

10/10

Exceptional

26 Jul 2026

Deborah

Convenient area, near Chinatown Gate and Union Square shopping. Lots of food nearby, quiet hotel. Lounge area with complimentary coffee/tea/sparkling water. Comfortable rooms. Reasonable rates.

10/10

Exceptional

26 Jul 2026

Henry

Nice play
Very clean
Only down side is their TV is not a smart tv

10/10

Exceptional

25 Jul 2026

Dipanjan

Amazing, I am repeat guest for all SFO meetings and events, and would appreciate a repeat user discount if possible

10/10

Exceptional

22 Jul 2026

Lindsay

great location, safe area, close to China town and Union Square, Parking garages across street. I parked in Union street Garage and walked very easy.

10/10

Exceptional

14 Jul 2026

Iris

Loved my stay here! Perfect location, and very easy to find parking. The room itself was lovely and very clean.

10/10

Exceptional

13 Jul 2026

Adriana

Clean and friendly staff. Would use again! Parking structure around the corner

8/10

Excellent

13 Jul 2026

Lawrel

Clean room, great location, helpful staff.

10/10

Exceptional

12 Jul 2026

Jaebeom

staffs clean

Partner

10/10

Exceptional

09 Jul 2026

Lilianna

Parking on site would be so helpful and better

Friends_and_family Friends

10/10

Exceptional

09 Jul 2026

Alyssa

The staff was amazing and so accommodating. They helped with every need. As a single mom traveling with a toddler, they made us feel completely safe and special. Especially thankful for the wonderful lady that checked us in and out!

Family_with_children

8/10

Excellent

05 Jul 2026

Roisin

Great location, lots of food options nearby and close to public transport options. The staff were friendly. Late check out is helpful. Be aware there is a surcharge if you wish to leave your bags at the hotel after 5pm.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Sashreek

Really Kind Staff and Clean room

Self

10/10

Exceptional

28 Jun 2026

brandon

Amazing great wonderful perfect

Partner

10/10

Exceptional

24 Jun 2026

William

I stayed for a night here for a concert and it’s close to Muni and Bart, definitely would stay here again and recommend!

Self

2/10

Poor

22 Jun 2026

Anthony

First off there is no parking for this hotel. When myself my wife and mother in law arrived we were not greeted the front person was a male at the time younger and had an attitude and was on the phone fighting with who I assume to be his GF. The next issue was the elevator was not working and my mother in law in disabled. They did not want to accommodate due to them giving us a room on the 4th floor is was a struggle having to walk up the stairs for my mother in law I asked several times to get a room switch which I was denied

Partner

4/10

Poor

22 Jun 2026

Alejandro

Room had no microwave and rooms shower also did not work

Partner

6/10

Pleasant

20 Jun 2026

Sergio

Clean room, close to a lot. Pretty small including a small and only elevator, but that’s why it’s very affordable. They DONT have their own PARKING and make it your own problem which makes it a pain. Most parking is $50 a day and street parking is confusing and a gamble. But all in all solid, just make sure to figure out parking.

Family_with_children

8/10

Excellent

16 Jun 2026

Michael

Hotel 32One offers an excellent value in a convenient location just a short walk from Union Square. The room was clean, the bed was very comfortable, and the overall stay was pleasant for the price.

One thing to note is that the hotel does not have air conditioning. Fortunately, temperatures were mild during my visit, so it wasn’t an issue. However, I was assigned a room on the second floor facing the street, and the noise level outside was significant. I live in a city and am accustomed to typical urban noise, but it was still too loud to comfortably sleep with the windows open. Colleagues staying on higher floors reported much less street noise, so room location appears to make a noticeable difference.

Overall, I would stay here again for the location, cleanliness, comfort, and value, but I would recommend requesting a higher-floor room if possible.

Business

8/10

Excellent

16 Jun 2026

Giovanny

The beds were comfortable, the place was clean. The bathroom was a bit small for my liking but it did the job. The location of the hotel is great if you’re planning to explore the city as everything is close by.

Family

10/10

Exceptional

14 Jun 2026

William

We’ll be back. Really nice, small, European style. Rooms fully updated, clean modern feel. Staff were consistently friendly and attentive. Area is highly walkable and, like any big city, must see areas and also areas to avoid. Only negatives are small, very slow, single elevator and shower faucets which were over-engineered.

Partner

6/10

Pleasant

13 Jun 2026

Raymond

Clean rooms, missing some basic amenities which we had to pick up from the lobby. Overall ok.

Family

10/10

Exceptional

13 Jun 2026

Daniela

Very nice place only down fall is that there isn’t parking or valet

Friends

10/10

Exceptional

13 Jun 2026

Jose

The service was very professional

Partner

8/10

Excellent

13 Jun 2026

robert

Great location, clean, great staff friendly and helpful.
No AC but it’s SF and operable windows and efficient fan. Rooms sized for single or double occupancy.
Bar affiliated with Hotel in adjacent property

Business

8/10

Excellent

10 Jun 2026

Christine

Great hotel in the heart of Union Square and at a reasonable price. Next door is a bar that had music and karaoke. The hotel gave us x2 vouchers to use for a free drink to use there. Amazing bagel shop for breakfast and a Gelato shop across the street for a late-night treat. Everything in walking distance. China town was less than a block away. There is no parking however there is The White House Garage that is a block away and conveniently located for less than $50 a day.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Valentina

Solid hotel close to Moscone and well locatet

8/10

Excellent

06 Jun 2026

Amber

Staff was friendly, close proximity to everything in SF

Friends

10/10

Exceptional

04 Jun 2026

Neil

It was really nice. Good location.

Partner

8/10

Excellent

04 Jun 2026

Esmeralda

Clean room

10/10

Exceptional

02 Jun 2026

Paul

Great location and easy to take transit anywhere in SF. Room was nice, clean, and the bed was comfortable. Highly recommend!

Partner

8/10

Excellent

02 Jun 2026

Esmeralda

Convenient and easy to use. Staff was helpful.

Self

10/10

Exceptional

01 Jun 2026

Thomas

Extremely convenient and clean hotel!
Steps from Chinatown and other great bars & restaurants!

Self

10/10

Exceptional

01 Jun 2026

Steve

Very good experience at this hotel. Good location and clean rooms. Bathroom was updated. Love the happy hour perk and Hotels,com perk as well. I'll probably stay here again.

Friends_and_family Friends

10/10

Exceptional

31 May 2026

Francisco

staff very kind and professional

Partner

10/10

Exceptional

30 May 2026

Leslie

The room was perfect. The bed was very comfortable, and everything was super clean. The location was excellent, with parking very close by.

Partner

8/10

Excellent

28 May 2026

Heather

Nice location; no frills but the staff were friendly.

Family

10/10

Exceptional

27 May 2026

Teneka

I am a frequent visitor and hotel32 one never falls short. They are consistent with there services, the staff is very friendly and helpful, the space is always clean. The area is so convenient for me to get around throughout the city. Highly recommend and will continue coming back here for my stays.

Self

10/10

Exceptional

27 May 2026

Jorge Romel

The room was very clean, spacious, and comfortable, with high-quality sheets and towels. I really liked it! The hotel is just a few meters away from the portal entrance to Chinatown and close to the financial district, making the location pretty convenient.

Self

8/10

Excellent

25 May 2026

Margaret

Smaller rooms for the double and glass door to separate the bathroom from the bedroom was a little strange but the beds were comfortable and it was a good place to rest your head after a long day in the city. Not many amenities available but the staff was friendly and helpful.

Friends

8/10

Excellent

25 May 2026

Bernice

Great location, good room, great thank you service

10/10

Exceptional

23 May 2026

Kaitlyn

Really surprised by this hotel. Booked this last minute and loved it. Enjoyed the 2 glasses of wine per guest at the bar next door, how clean it was, and how nice the staff was

Partner

8/10

Excellent

23 May 2026

Rosana

There is no A/C in the room. The radiator heater is controlled on a timer - so gusts have no ability to control the temp. In the room. Overall - great location, great price, comfy bed & very clean!

10/10

Exceptional

22 May 2026

Silvia

All the comforts of modern hotels in a charming older building with beautiful views!

Self

10/10

Exceptional

20 May 2026

Jonathan

Clean and friendly just a little dated and no AC.

Self

4/10

Poor

14 May 2026

Anneudy

Mi habitación olía mucho a pintura, se escucha el ruido de la calle y algunos de sus trabajadores fueron groseros en varias ocasiones, no fueron servicial ni amables conmigo.

8/10

Excellent

11 May 2026

Bill

The room was nice and the beds and line were good The handle on the drapes broke but we were still able to open and close them. Having to open the front door with the room car 24/7 was a bit of a pain. The room was right on an ally where they picked up garbage several times and it was loud.

Partner

10/10

Exceptional

11 May 2026

Earl

Great location. Quiet at night. Good hotel over all.

10/10

Exceptional

08 May 2026

UNCHISA

Clean and have all amenities that needed.

10/10

Exceptional

05 May 2026

Wendy

Great place. Good location and close to Chinatown.

Partner

10/10

Exceptional

01 May 2026

Janet

Staff was friendly and room looked updated.

10/10

Exceptional

27 Apr 2026

Bryan

The entire staff was accommodating and extremely kind.

Self

8/10

Excellent

26 Apr 2026

Jennifer

Attentive, they have someone there 24/7. Rooms are modern and clean, it’s a bit small but works for short stays like a quick trip into town or a weekend. Very convenient.

Friends

10/10

Exceptional

24 Apr 2026

Elisa

Clean

10/10

Exceptional

22 Apr 2026

James

Loved it here - great location, lovely staff

Family

10/10

Exceptional

21 Apr 2026

Daeny

I hig

6/10

Pleasant

21 Apr 2026

Evan

Cheaper hotel in the SF area. At the edge of ChinaTown and walking distance to downtown core and 15 mins to Marina. If you're looking for a more affordable place in SF this hotel is okay.

Self

10/10

Exceptional

16 Apr 2026

Noah J

Location is great! Staff is so nice

Family_with_children

10/10

Exceptional

03 Apr 2026

Trisha

Great location for walking to many places, especially Chinatown and Union Square. Older building, but well maintained. Super friendly staff. Caution if traveling with co-workers, the bathroom door is frosted glass.

Friends

10/10

Exceptional

03 Apr 2026

Tritia

Clean room, perfect

10/10

Exceptional

02 Apr 2026

Thuy

The check in staff was wonderful. She was very nice to let me check in early so I can make it to my appointment close by. The gift bag was a very nice touch as well.

Self

10/10

Exceptional

02 Apr 2026

Selene

Nice place to stay… staff was very friendly .

Family

10/10

Exceptional

31 Mar 2026

Jennifer L

Pretty good spot
Very clean
Fast check in and check out
Convenient location
Over all great even the price

10/10

Exceptional

26 Mar 2026

Matthew

I travelled to San Francisco for a conference. This was the perfect place to stay: excellent location, all the amenities you need for a simple trip, and a great price. The staff were friendly and very helpful. I will say that it could use a little TLC for example the shower tub in my room looked a little worse for wear and could use replacing. The fan in my room was also not working but open windows created enough of a breeze. Still I had a great and would highly recommend this hotel if you're travelling to SF for business!

Business

10/10

Exceptional

24 Mar 2026

Alondra

Beautiful room and the bed were very comfortable. Great stay overall :)

Family_with_children

6/10

Pleasant

23 Mar 2026

Jason

This is a small, independently-owned hotel in an older building. The updated rooms are small, but nicely designed and stylish. As with many properties older properties in SF, there is no Air Conditioning so you'll need to open the windows for air flow - a consideration if you have a room facing the street. My friend was in a room adjacent to the next-door karaoke bar and could hear everything late into the night. There is also only one, small elevator for both staff and guests - and it can be slow. The lobby area is also incredibly small, but there is coffee/tea available. The price is fair considering these drawbacks to a traditional chain hotel.

My primary frustration and disappointment was that there was a significant maintenance issue with the room I was assigned. While the person at the front desk was able to reassign me, the new room was a downgrade from the rate I paid and there was no follow-up from the staff regarding the original issue with my initial room - or even an offer to compensate the difference in rate with downgraded room.

Friends

8/10

Excellent

17 Mar 2026

Jongho

reasonable cost in union square but a quite of noise

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Olga

Great location! Small but really nice for what you pay.

8/10

Excellent

15 Mar 2026

Darly

Hace falta personal que hablen español

Partner

10/10

Exceptional

14 Mar 2026

YI

Great place to stay for a business trip

8/10

Excellent

13 Mar 2026

Lori

Convenient for work, clean room with desk.

Self

10/10

Exceptional

10 Mar 2026

Johnnie

the best 10/10

8/10

Excellent

10 Mar 2026

Stephen

The hotel is older but has been tastefully renovated. It is very close to Chinatown with parking garages nearby. A nice value hotel.

6/10

Pleasant

26 Feb 2026

Nataliia

I have stayed at this hotel before, and my previous experience was excellent, which is why I chose to return. Unfortunately, this stay was very disappointing.

The room was extremely cold - so cold that it was nearly impossible to sleep. The radiator was completely cold and not functioning, even after I tried adjusting it. There was no alternative heating source in the room - no heater, no climate control system - nothing that could make the temperature comfortable. I ended up sleeping almost fully dressed, as it actually felt warmer outside than inside the room.

In addition, there was a repetitive metallic noise coming from outside of my room throughout the entire night. It sounded like something was repeatedly hitting metal right outside the window - possibly part of the building itself. The noise occurred every few minutes and made it very difficult to rest.

The next morning, I mentioned the issue to a staff member in the elevator. I was told that “it’s cold in San Francisco” and that I could have called the maintenance team. However, a guest room should be properly prepared and heated before check-in, especially when temperatures are low. At midnight, when I was already trying to sleep, calling maintenance did not seem like a practical solution.

It’s unfortunate that this stay was such a contrast to my previous visit. I hope management addresses these issues to prevent similar experiences in the future.

8/10

Excellent

25 Feb 2026

Sandra

Good

10/10

Exceptional

24 Feb 2026

Elliott

I had an extra long stay because of the NYC Blizzard '26, and they really took great care of me. Especially front desk Lita, who was so friendly and helpful. I've been here many times and I'll definitely be back again.

10/10

Exceptional

24 Feb 2026

Gracie

I loved the hotel for my short stay. Lita was very helpful and kind at the front desk and she checked me quick and the hotel was clean and comfortable.

10/10

Exceptional

20 Feb 2026

Sandra

😃

10/10

Exceptional

19 Feb 2026

Gary

Clean room. Nice upgrade. Space heater provided to deal with cold temperatures.

Partner

10/10

Exceptional

18 Feb 2026

Brynn

Staff was amazing!

Partner

10/10

Exceptional

17 Feb 2026

Amanda

Friendly staff, clean room, excellent location!

8/10

Excellent

14 Feb 2026

Emanuel

Cool

10/10

Exceptional

13 Feb 2026

Nate

Great stay!

10/10

Exceptional

11 Feb 2026

Andenew

Great stay, clean and comfy.

10/10

Exceptional

01 Feb 2026

ANDREA

Perfect

8/10

Excellent

21 Jan 2026

Bonnie

Generally speaking the hotel and the room were wonderful. The staff is very responsive and very professional. There’s free coffee and tea (very, very nice teas) and the room and the rest of the hotel are very clean. People have said things about the elevator and yes, it is a bit slow, and while the permit is expired, there’s also a post from the inspection office that it is not because of the hotel, but because of a backlog.

The hotel location is great. Also the robot cars and Uber/lyft had no problem picking up or dropping off right in front of the hotel..

However, the Internet is pretty bad, very slow and impossible to do any business meetings. The coffee maker was not working, but it was OK because the lobby has coffee and tea. There was a cockroach in my room, but the staff was very responsive. I only mention it because some people would find that a dealbreaker; I do not unless I see more than one (bedbugs would be another story! but absolutely no evidence of bedbugs).

So while I wanted to give the hotel five stars, I gave it four for these for the reasons already listed.

Business

6/10

Pleasant

18 Jan 2026

Sandra

Hotel room was nice but when going to go shower there was little to no hot water. Shower was a bit complicated to start. Overall receptionist were nice and it’s very close to Chinatown

10/10

Exceptional

13 Jan 2026

Kevin

Everything was Great.. the Room.. very Clean. The Staff was Very Courteous and Professional. One person at the Front Desk really Stood out. Mrs. LITA. She was Very Kimd and Helpful During my Sta

Business

10/10

Exceptional

09 Jan 2026

Stacey

Best place! Definitely coming here again!

Leisure Partner

10/10

Exceptional

05 Jan 2026

Lorenzo

Great room and courteous staff.

2/10

Poor

04 Jan 2026

Zeynab

This is a very poor accommodation should be 2 star or less . Rooms very small and infront of bathroom. Bathrooms door dont close. No chairs . Staff are rude. The only ok thing about this place is the location.should not classify as hotel rather than motel.

Leisure

2/10

Poor

02 Jan 2026

David

We kept having to ask the staff for more towels…..EVERY DAY!!!!

Leisure

8/10

Excellent

02 Jan 2026

Derick

Nice little boutique hotel walking distance from shopping and Salesforce HQ. The room is small, but enough for 1-2 people. Only complaint is you can hear everything in the halls and some people constantly going between rooms were very disruptive.

Business Self

10/10

Exceptional

30 Dec 2025

Cynthia

Parking is a block away, $48 per day. Room was nice, clean, comfortable bed

10/10

Exceptional

30 Dec 2025

Fatima

Great room for a weekend getaway!

Leisure Family

10/10

Exceptional

29 Dec 2025

Celine

The room was super clean; the staff was friendly and made checking feel unlike a chore, making check and out super simple

Leisure Partner

8/10

Excellent

28 Dec 2025

Sondra

Very clean room and very nice staff

Leisure Self

10/10

Exceptional

27 Dec 2025

Adela

Great service, clean rooms! Friendly staff

10/10

Exceptional

25 Dec 2025

Mitch

Unknown