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Calista Organic Hotel

San Francisco Area - CA · United States

1485 Bush StreetView location

6.4/10Good197 Reviews
Cleanliness6.2/106.2
Service6.2/106.2
Comfort6.6/106.6
Condition5.6/105.6
Amenities5.6/105.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Calista Organic Hotel

The Calista Organic Hotel, located in the vibrant Nob Hill neighborhood, offers 28 comfortable rooms with complimentary Wi-Fi. The hotel provides 24-hour reception service and is committed to accessibility, featuring wheelchair-accessible accommodations. Some hotel services may incur additional charges.

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A stay at Calista Organic Hotel places you in the heart of San Francisco, a short 4-minute drive from Ferry Building. This hotel is 1.6 mi (2.6 km) from Moscone Convention Center and 1.9 mi (3.1 km) from San Francisco Bay.

Make yourself at home in one of the 28 guestrooms, featuring kitchenettes with refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and an elevator.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 5:30 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a smoke detector
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: USD 36 per night (600 ft away)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Van Ness Avenue 0.1 km / 0.1 mi
The Regency Ballroom 0.1 km / 0.1 mi
CPMC Van Ness Campus 0.4 km / 0.2 mi
Great American Music Hall 0.6 km / 0.4 mi
San Francisco City Hall 1 km / 0.6 mi
SF Masonic Auditorium 1 km / 0.6 mi
California Pacific Medical Center: Pacific Campus 1.1 km / 0.7 mi
Grace Cathedral 1.1 km / 0.7 mi
Civic Center Plaza 1.2 km / 0.7 mi
Louise Davies Symphony Hall 1.2 km / 0.8 mi
Asian Art Museum of San Francisco 1.3 km / 0.8 mi
450 Sutter Building 1.3 km / 0.8 mi
Bill Graham Civic Auditorium 1.3 km / 0.8 mi
Union Street 1.3 km / 0.8 mi
The Fillmore 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 28
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • 24-hour securityExtra charge
  • Luggage room
  • Towels and bed linenExtra charge
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Calista Organic Hotel

6.4
Good
197 Reviews
Cleanliness
6.2 /10
Service
6.2 /10
Comfort
6.6 /10
Condition
5.6 /10
Amenities
5.6 /10
75 reviews shown
2/10
Poor
06 Jun 2025
Megan
Terrible! Elevator was broken, stairs were super narrow and we walked up 4 flights. Waited outside for over an hour for an access code when we were told it would be 5 minutes. There was a TV in the room, but no remote and no buttons to turn it in manually. Also lots of open light fixtures. Worst place I’ve ever stayed!
Leisure Partner
2/10
Poor
31 May 2025
Jessie
Please don’t stay here, the photos are catfishing. I feel scammed the place was so dirty there was blood stains on the bathroom wall and bed. The door didn’t lock, the handle was broken, and the room had a horrible stench.
Leisure Family
2/10
Poor
20 May 2025
Andreas
Hotel night from hell

The hotel has no sign outside of the building so it's impossible to find
In order to get into the hotel you have to wait and talk to the front desk manager who asks you million unnecessary questions like why are you staying at the hotel here.

Right before I was entering the elevator to go up to the 1st floor to the room another guest arrived and was trying to get into the hotel as well but couldn't manage to since he di due make happen since he did not have AUS phone number to call the front desk. I stayed on the phone and let the other guest use my phone to communicate with the front desk manager and was able to manage that he also could finally enter his hotel room. Never have I ever stayed at a hotel which made it so insanely difficult to enter your Hotel room.

After approximately 35 minutes of trying to get into the hotel room I finally arrived. After opening the door the entire room smells mustyThe room is dirty, footsteps on the floor.... The chair in the room is completely rotten.... After trying to switch on the TV it didn't work so I opened the closet only to find that all cables we're detached and I had to plug them all in including the antenna cable... TV is still not working.
I reset the cable box myself and ended up making it work. I put in my shoes every time I went to the bathroom because the floor and little carpet are disgustingly dirty.
Business_and_leisure Self
2/10
Poor
20 May 2025
Lydia

No housekeeping, no front desk, don’t book here.

I arrived after 4PM & there was no front desk/worker, my room was not cleaned, I call customer service & they said housekeeping would come, I waited an hour and no one came so I looked on all stories of the building & seen no housekeeping whatsoever. The fridge was leaking, dirty towels from previous guest in the bathroom, needles on floor, dirty floor, dirty walls. I had to get a refund and stay somewhere else.
Partner
2/10
Poor
18 May 2025
Monicaa
DO NOT STAY HERE. Genuinely spend the extra money and go somewhere else. We got to our hotel at 6 and our room wasn’t even cleaned. We got to our new room and it smelled like urine, the floors weren’t clean, the bed smelled, ac/heating did not work, and there was no hot water. We called the customer service line and he was essentially no help (and talks over you- super unprofessional) the whole place was dirty and I’m convinced the elevator is about to break. Also there were bugs all over the room. Do not stay here I’m begging you like- they should be paying you to stay here.
Business_and_leisure Partner
2/10
Poor
03 May 2025
Kenia
Please do not book here, it is not safe and room was dirty. We had to book somewhere else
2/10
Poor
02 May 2025
Lawrence
Roach infested place an if i could just show you how they set me in a room qith a broken T.V... roaches Crawling on the Sink Next To the Bed.... I didn't even Sleep in there.... But Had to Return Cause I Left My Bag.... So i went Back an Fumigated the Place..... Hope they buy more of that roach spray i left Them.... Take Home Some Roaches if you want to with this one‼️
Business_and_leisure Self
2/10
Poor
01 May 2025
D

do not book here

Terrible conditions and nobody on site for service or checkin during entire stay.

No linen, no staff, elevator out of service, painters tape on doors, no smoke detectors, no response.
Business
2/10
Poor
19 Apr 2025
Betzaida
The service was poor, and facilities differed from advertise. The room had multiple broken items such as the shower lever, desk leg, tilted/stained chair. Bathroom door did not close, room entrance door was missing the strike plate and did not seem to close properly. A roach was found in the kitchenette counter, closet was dirty, room window did not block any sound. The loud noises from the street could be heard in the room and bathroom. No personal in the front desk, when calling no one answered and had to wait until they decided to return the call. Would not classify as hotel, since it felt more like a dingy motel or hostel. We slept the first night and left early next morning, we could not stay there anymore, did not feel safe. The only elevator was broken and looked ancient, like the hunchback of Notre Dame had to pull it up. The area around the hotel was full of homeless people and felt very unsafe, which fit the ambiance in the hotel. The only reason to stay there is to not sleep outdoors.
Partner
8/10
Excellent
14 Apr 2025
Scott
Inexpensive, no frills or services, room was comportable and clean, shower hot, but cramped, convenient to where I wanted to be in San Francisco, lots of shops and restaurants nearby.
Friends_and_family Family
2/10
Poor
07 Apr 2025
Nikki
First impression was a total scam!
Partner
10/10
Exceptional
05 Apr 2025
Francis
Customer service is amazing
Leisure Partner
10/10
Exceptional
02 Apr 2025
Lawrence
Great place... I wouldn't Wanna Go Anywhere Else‼️
Business_and_leisure Self
8/10
Excellent
31 Mar 2025
Alex

Good place for independent young travelers

Traveled here for a week in April with my girlfriend. Awesome place, would stay again. This is no-frills, hostel style housing. You're getting what you pay for, and they are not going to hold your hand or pamper you. However, the property is in a good location with plenty of locks, so we felt safe. The room was clean and comfortable. There is no customer service on site, so you have to call a number to request things like extra towels, and they won't clean your room every day. But most of the negative reviews on here are a little dramatic. It's a cheap place, yes, but I felt like I got my moneys worth and had a good stay with them. Customer service rep was always polite and honest, never rude. This place is great for younger people who want to save money and are okay looking out for themselves. 3.5/5.
Partner
2/10
Poor
30 Mar 2025
Antonio
Their was nothing unique about this hotel, it was in an unsafe place next to a loud street, when I called to get more supplies like pillows and toilet paper no one answered and the customer service person that would answer was always really rude. You walk into hotel and their is no one their to check you in or help you. We walked into the room and it smelt like fire the bed was horrible there were Nats as well it was overall not a good hotel
Leisure Family
2/10
Poor
19 Mar 2025
Jian
Place is disgusting. The apartment is dirty with unclean carpets.
The staircase had puke all over it and not cleaned up for days. When I went into the room I was assigned someone was asleep in it and clearly drunk or on drugs. I complained to management and they kept using cookie cutter language vs offering real solutions. Finally contacted Expedia and got a different room upstairs. There's no wifi. Complained and ignored. They stopped responding to me after I checked into the room because they refused to give me a refund. Will never come back and won't recommend anyone going there.
6/10
Pleasant
18 Mar 2025
Austin
The location was amazing and parking was really easy once we figured out the parking laws. I would recommend fixing the shower so that it doesnt leak on the floor and toilet when showering. Also, if you arent going to rehang the towel hooks, toilet paper holder etc. that have been ripped off of the wall then at least fill in the holes and paint. It makes it feel really trashy. I would say that this was less like a hotel and more of a private room at a hostel considering the condition of the room.
Leisure Partner
10/10
Exceptional
16 Mar 2025
Samantha
I liked the room
10/10
Exceptional
11 Mar 2025
Lawrence

MAGICAL ‼️

Feet down ..hands up...This is the best place ever. I'm Never going anywhere else ‼️ the staff is great the whole experience all the way around was magical ‼️
Self
2/10
Poor
10 Mar 2025
Verified traveler

Shockingly bad

We arrived at 5pm for our 4pm check-in using the door codes provided. Not a single staff member in sight. No sheets on our bed, mattress torn open, hinges and deadbolt on door broken off. After futile attempts to contact someone, we were finally promised the room within 30 minutes. At 7pm, we were finally transferred to a different room. Throughout the stay, there were multiple incidents of people screaming in the hallways, dogs barking and scratching at doors (directly beneath us), constant cigarette smell coming from other rooms, and a stench of urine in the staircase. The elevator was inoperable most of the time because people would forget to “close its door,” per the instructions. We can understand a certain level of this being a “historic boutique hotel” but it honestly felt like a some sort of halfway home. The pictures online are VERY misleading.
Friends_and_family Family
10/10
Exceptional
08 Mar 2025
Kathryn
As far as hotels near the tenderloin go, this place was awesome. Definitely could use some work and maintenance overall, but it was perfect for what we needed. The private code for hotel and room entry is nice. No staff on site as far as I could tell, which is nice for private and convenient check in. Amazing location, right off of the bus stop and close to a ton of shopping and restaurants. Overall, it was a bit musty but clean and the location was amazing.
Leisure Friends
6/10
Pleasant
08 Mar 2025
Mariah

Not a typical hotel stay

You kinda get what you pay for in this SF stay, but the listing is kind of misleading. This is not a “normal hotel”. On the outside of the building they advertise rooms for rent nightly, weekly, monthly. There isn’t really a front desk. There appears to be a desk area through the doors under the stairs. We were sent a front door code and room door code to left ourselves in. We were only given two towels and two wash cloths. This became an issue when we discovered that the shower overflows and leaks all over the bathroom floor. The shower has a large crack at the door that lets water out; the door doesn’t stay shut; the drain doesn’t drain as quick as the flow comes out, so we could only keep the water on in minute-long increments to not completely overflow the bathroom. The smoke detector was missing from the holder in the ceiling. The mattress was kinda old and springy, but comfortable enough. Pillows were nice. Overall seemed clean.
Partner
2/10
Poor
06 Mar 2025
Dylan
There were people staying in our room when we got there and they did nothing about it
Friends_and_family Friends
4/10
Poor
05 Mar 2025
ted
noisy area, tired property
Leisure Family
4/10
Poor
03 Mar 2025
Matthew

Ghost hotel with lots of routers but no staff

The place was generally clean but there were hairs and random pieces of rubbish still in the room. The toilet is extremely temperamental and does not always flush, it also refills during the night so needs to be turned off at the valve to get any sleep.

We couldn't connect to any of the multitude of routers that we were given passwords to (or did connect but to be told that the service was suspended for unpaid bills). Not having broadband was an annoying issue as being tourists, we don't have local phone contracts with unlimited data to use.

Staff were unseen and uncontactable, we tried messaging and calling several times. Despite recieving a lot of automated emails, there seemed to be no actual humans available throughout our stay, physically or virtually. If anything goes wrong, good luck finding someone to talk to.

Fine if you need somewhere to crash and sleep that's cheap.
Partner
10/10
Exceptional
02 Mar 2025
Jennifer
I stayed 2 nites as a solo female. The location is great, Polk Street is a block away & there are a myriad of bars, shopping & dining options, for a range of budgets. I just needed lodging with private bath & 24-hr front desk, as i was in town to attend an event that went late into the night & wanted to be able to access my room any time. My room was clean, linens were crisp, i barely heard any other guests but - if this is an issue for you, it wasn't for me- normal city traffic sounds can inevitably be heard (bc you ARE in a city). The water pressure in the shower was excellent, although the glass shower door wouldnt close shut all the way, causing shower water to spill out onto the bathroom floor. Checking in was simple & overall i would definitely stay again. Highly recommended for solo travelers.
Leisure Self
10/10
Exceptional
25 Feb 2025
Michael J
Every thing was fine cant beat the price helped me to enjoy San Francisco
10/10
Exceptional
25 Feb 2025
Carlos
Very quiet and secure. Rooms are clea .
10/10
Exceptional
24 Feb 2025
Deyner
Calista hotel is always my best option to stay in SFO quiet, sparkle, clean , affordable and close to everything. Highly recommend it.
Business Self
2/10
Poor
23 Feb 2025
Mya Pwint
The hotel is very dirty and it doesnt look like whats in the ad AT ALL
10/10
Exceptional
23 Feb 2025
Francis
Customer care is excellent
Leisure Partner
6/10
Pleasant
18 Feb 2025
Jose
Room was very small and no dresser to put away clothes, however served its purposes.
Business Partner
2/10
Poor
17 Feb 2025
Gerard
I won't be coming back to the Calista Organic Hotel. I recommend that you don't either.

Customer Service is virtually nonexistent. There is manager at the property. I had a number of problems while at the property. When I tried to contact the manager, I got no response until i mentioned that I would reference his lack of response in my review.

I needed Wi-Fi for my work. When I asked about the Wi-Fi I was told that they would have a technician check the server. This never happened. There was no Wi-Fi in my room for the duration of my stay

I had planned on cooking in my room as the hotel claims to have a kitchenette. This was not possible as the hotel provides nothing by way of dishes, cutlery or pots and pans. There wasn't as much as a plastic cup with which to brush my teeth.

The hotel does not provide maid service as they claim. I spilled coffee on my sheets on day 1. I slept on dirty sheets for a week before I eventually found a maid. They claimed that you have to ask for maid service but there was no one to ask.
Business_and_leisure Self
2/10
Poor
17 Feb 2025
Raul
This was the worse experience I have ever had the place was dirty and could not stay it was unsafe and just felt like I was going to get robbed. I tried to call the hotel and they did not answer once in said the room was dirty. The bed broken the bathroom was discussing
Leisure Partner
10/10
Exceptional
17 Feb 2025
Harvey
No comment
2/10
Poor
16 Feb 2025
Luke
This place is a joke. The rooms leak when it rains and the elevator is a death trap
Leisure Pet
2/10
Poor
16 Feb 2025
Luke
This place should be shut down .
Leisure Pet
10/10
Exceptional
15 Feb 2025
Gary

I’d stay there again.

Wi fi was a little tricky at first, but reliable thereafter. Staff was helpful, but this was only my second stay at a “non-contact” hotel. Takes a little getting used to, but well wait for the price, good location and best low cost hotel I’ve had in San Francisco.
10/10
Exceptional
15 Feb 2025
Andrey
Liked it just as much this time around. The place is solid with many travelers agreeing that this model works, especially in certain situations.
Business Self
10/10
Exceptional
15 Feb 2025
Andrey
Great place, great location. It’s a bit non-traditional- there’s no door person or a lobby… but the property is well managed and maintained. The cleaning crew is efficient and friendly, but also very quick. There’s no silverware or glasses, but the fridge and BevMo across the street provide just fine. Also, its hot water and water pressure are great!
Business Self
2/10
Poor
15 Feb 2025
IRIS
Do not stay here. We arrived at the hotel, there was nobody there to greet us and the hotel immediately did not look like it did on the ad. We then went up to the room on a very old and unsafe elevator and the room did not have light for the bathroom or lock for the main door and the door trim looked like someone had opened the door forcefully. The doors were dirty and the sheets had stains. We had to leave. I booked a hotel elsewhere. I’d like a refund.
Leisure Partner
6/10
Pleasant
12 Feb 2025
Harvey
Place is a comfy and pretty fair price for what you get.
Self
8/10
Excellent
11 Feb 2025
Ryan
It wasnt bad compared to old owners they upgraded the rooms for sure but still lots of work to be done.
Partner
2/10
Poor
09 Feb 2025
Vanessa
To be fair it was worth about $75 but no heat no AC there was graffiti in the room. there is no front desk staff and the phone number provided was answered 1/4 times i tried and the one time i was patronized and treated disrespectfully. Dont go number two as the toulet clogs almost everytime and the hot water runs out fairly quickly
8/10
Excellent
09 Feb 2025
Stephen
Nice little spot to get away
Leisure Self
8/10
Excellent
08 Feb 2025
Luke
Nice place
Leisure Pet
8/10
Excellent
08 Feb 2025
Luke
Unsafe outside
Leisure Pet
8/10
Excellent
08 Feb 2025
Luke
My bike got stolen out of the hallway in front of my room
Leisure Pet
2/10
Poor
07 Feb 2025
Carlos
There was dog feces on the stairwell of the third floor. Also, I had to wait 30 min for two days to take a shower since there was no hot water. I relayed both concerns to management and I was told that the other guests may have used up all the hot water. Plus, the shower is extremely narrow.
Business_and_leisure Self
4/10
Poor
07 Feb 2025
Jose Edgar
The stay would have been okay had the room not had so many German roaches. Consider pest control.
Business_and_leisure Self
10/10
Exceptional
05 Feb 2025
Gabriela
it was a really nice hotel, clean and comfortable
Leisure Self
2/10
Poor
05 Feb 2025
April

Save yourself, book some other hotel!

There is an elevator, BUT! If the gate is open on another floor, it will not operate. DO NOT STAY HERE if you need the elevator for mobility like I do!!

All guests I spoke to were missing smoke detectors just like my room was. I had missing lighting fixtures without covering the 4\" hole in the ceiling and other miscellaneous holes in the ceiling. Installed shelves in the bathroom were visibly missing. The door to the bathroom is clearly made of particle board and had been water damaged inside and out all the way up past the handle. The middle hinge was completely missing. There were blinds in the bathroom, but no way to close them. The \"kitchenette\" was missing the following: A door on the largest cabinet, any kind of plates, bowls, cups, cutlery, or ANYTHING to boil water in for coffee or tea. The closet was missing doors of any kind and had 3 plastic coat hangers. The windows have ZERO soundproofing, so I heard the man yelling in the street from 3 am to 3:30 am along with every siren and never ending road noise. There were no less than 5 different colors of paint on the walls and unpainted drywall repairs in the room.

I paid for a deluxe room and received the standard room. All messages and phone calls went unanswered including when hotels.com attempted to reach the owner about my stay and our powwow's head dancer's stay. Hotels.com made an exception to the refund policy and refunded my remaining nights. I stayed happily in another hotel.
Self
2/10
Poor
05 Feb 2025
Briana
There was no one onsite to talk to about any of the issues I had. I arrived early (12pm) simply to leave my bags, with the understanding that the room may not be ready to actually check in yet. Right as I was about to use the code, I heard noises from inside the room. The previous hotel stayers (I’m assuming) were still there, and a man stepped out while I was in the hallway trying to figure out what to do, in no rush only to take out his trash (which was in the hallway floor). The entire building reeked of disturbing smells, there were strange noises, and no one to fix it. Please do NOT stay here!!! I had to go to a different hotel last minute because I felt so unsafe. I didn’t confront the man because I am a female traveler and I wasn’t going to put myself in that situation. This place should be shut down. The pictures are NOTHING like what is advertised, I genuinely feel scammed. No clue where any good reviews are coming from because there’s no way anyone thinks this place is good in any way. Have yet to contact management for a refund and explanation for what I experienced, but many Google reviews suggest it won’t matter and I likely will not get my money back. Lesson learned, READ the reviews, don’t just rely on the stars.
Leisure Friends
2/10
Poor
04 Feb 2025
Michelle
Nobody told me that this hotel was a converted SRO building. I didn’t like my stay there. My forest night there, I had people knocking on my door. I didn’t answer it. I read in previous reviews that some people have gotten their rooms broken into on the first night. On the floor above me, some guy was also abusing his girlfriend. I called 911. I was supposed to stay Friday night through Monday morning, but I only stayed Friday night and left for another hotel Saturday morning. DO NOT BOOK HERE. The rooms were falsely advertised. The steps going from the basement to the 2nd floor smell like piss, not to mention people smoked inside their rooms. If I could give this 0 stars I would. This place was not what I had imagined it to be.
8/10
Excellent
02 Feb 2025
Erika
Nice room! Would have been better if customer service responded faster and if staff were present.
Leisure Self
10/10
Exceptional
02 Feb 2025
Sashanaz
It was walking distance to our destination. The keyless entry was easy with no hassle. The room was clean and everything worked as it should. All in all great experience. Would definitely stay here again.
Business Family
4/10
Poor
31 Jan 2025
Verified traveler
No cleaner to provide room service.
Business
10/10
Exceptional
26 Jan 2025
Luis
The area. Other than that great experience!! :)
Business Partner
2/10
Poor
26 Jan 2025
David
Extremely dirty, bathroom didn’t have functional lights. No towels/linens provided. No toilet paper provided. Almost felt like this was an extended stay homeless center and not necessarily a hotel.
Leisure Family_with_children
4/10
Poor
22 Jan 2025
Rolyn Jan
I was one of those people that didn’t bother to read the reviews. And of course that put me in the wrong place. PLEASE READ THE REVIEWS. I will also be uploading videos and pictures on google reviews for ya’ll to know. I planned to extend my stay but when I called customer service the guy I talked to was extremely rude. No matter how I tried to change the mood by politely saying “sir” he kept answering me in a rude and as if he was mad ‘tone’. That was my biggest red flag before even knowing what this place holds.

Thankfully no homeless people were there when I went in. The security code they have seem to be fine and modern. Going in, luckily they probably fixed the piss odor problem in the other reviews so I wasnt hit by it. But there was definitely a smell of musk. Tried using the elevator but there was unknown fluid inside so I didnt bother. Stairs are pretty old looking and the building itself looks like it was a rundown apt. turned into a “hotel”.

Walls are thin and when somebody uses the bathroom on the other-side (other room) ud hear it. Thankfully the room I got in was relatively clean. But I definitely felt unsafe being there and the air definitely didn’t feel clean to breathe either. Would I book again over here? Maybe if I really NEEDED a place to crash with a microwave and fridge. BUT PLEASE if you can find somewhere else that’s better, do so. There are more places and hotels out there.
10/10
Exceptional
20 Jan 2025
Francis
The customer service is excellent
10/10
Exceptional
20 Jan 2025
Milosh
All was great...
10/10
Exceptional
19 Jan 2025
Francis
Customer service is excellent
10/10
Exceptional
18 Jan 2025
Aki
Amazing
2/10
Poor
17 Jan 2025
Devon
This is not a hotel. This is a converted apartment building. There is no staff. The internet did not work. No one answered the phone and there was no one onsite. My room was so loud I could not sleep. The windows are single pane and have not weatherstripping so it sounds like you are outside. Someone ran up and down the stairs many times and was knocking on doors. Van Ness street was very loud, Policy sirens back and forth until 3 am and People playing music on the street and very loud argument was happening outside my window. The sheets were not clean. The pillows were barely 2 inches thick and the bed was uncomfortable. The 30 inch TV was mounted on the ceiling and you cannot really see it from anywhere in the room. The remote was covered in sticky goo and was disgusting to touch. Once again staff never responded or returned any calls. I had meetings for business all week so I had to leave and stay somewhere else. Avoid this place to stay at all costs.
Business Self
10/10
Exceptional
06 Jan 2025
Linda G.
Sometimes it was very noisy due to the outside traffic.0therwise it was fine. The entry was clean and well-kept. There are a few dining options and a great cafe in the neighborhood
Leisure Self
10/10
Exceptional
06 Jan 2025
Xingyuan
Close to my destination
Business Friends
10/10
Exceptional
05 Jan 2025
Younghyun
This place was great. The management made sure I had everything I needed. The old school elevator was certainly a new experience. All in all, I’d definitely recommend.
2/10
Poor
04 Jan 2025
Richard

The worst place ever!!!!

This place is dire! NO front desk attendance ever, and when you ring, both numbers, they don't answer!

The room was dirty, the windows had not witnessed cleaning for months!

There is NO heating, I mean, NONE - in the middle of winter.

My floor, 3rd, had no internet access!

It's actually not a hotel, it's a run-down boarding house that should be demolished, it's filthy, the carpets in the halls are beyond disgusting. Rooms NEVER get serviced, I was there 8 days, worst stay of my life - will be liaising with hotels.com, this place is beyond disgusting.

AVOID!!!!!!!!!!!!!!!!!!!!!
Self
6/10
Pleasant
03 Jan 2025
Miko
Couldn’t check in at 4pm because room wasn’t ready and the hallway smells really musty since it’s an old building.
Room was small but had a street view window and comfy bed with nice shower.
Would stay again if listed under seventy dollars.
Leisure Self
4/10
Poor
29 Dec 2024
Verified traveler
It is not as shown in the images not even close, there cockroaches all over the room as well as bathroom. The bathroom door is broken. Very terrible experience.
Friends_and_family Friends
10/10
Exceptional
23 Dec 2024
Marica
We always love coming to this hotel till last night someone smashed my car window right infront of the hotel,parked
Business Partner
6/10
Pleasant
21 Dec 2024
Christian
The keyless system was nice. I didn't like the lack of amenities (TV not working, no toilet paper) and the elevator was difficult to use.
Leisure Self
10/10
Exceptional
15 Dec 2024
Sofolonia
PROS-Affordability. Convenience. Staff are very helpful.
CONS-Upstairs above me, Room #203 very noisy & chaotic especially past 12 am: dragging of furnitures, play loud music, took a shower upstairs & water overflowed & started coming down the ac vault into my bathroom wet floor & toilet. Had to use all my towels to contain water.

From the very first day, I got off the elevator to go to my room (#103) and heavy cloud of smoke (weed & cigarettes) hits you. This goes on every single day. Im in #103 but it came from the one of the room by the elevator next to me.
NOISE-
1).Dog barking from one of the rooms during sleep hours. Dont know which room.
2). Someone keeps knocking constantly at the front entrance door (after 12am) to be let in. My room is right above the entrance.
3). One evening I opened up the front entrance to go outside & a tall black guy on a bicycle (look like he was high) brushed past me & said, \"CALISTO HOTEL, oh thank god\". I told him that he need to call the office to get a code for the door. He said as he was walking past me, \"Yes. Let me put down my bike so I can call them\". As I was waiting for my delivery, I looked through the glass door & it looked like he was sleeping in the lobby chair. He saw me peeking through the door so he got up & went into the elevator. That night there were unusual loud noise coming from the room above me, Room #203.
4). Street Noise past 12am: Pedestrians/homeless screaming at the top of their lungs, yelling, fighting
Leisure Self
10/10
Exceptional
13 Dec 2024
Dave
Good value
Business_and_leisure Family

Location & surroundings

Calista Organic Hotel
1485 Bush Street, San Francisco, United States

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Calista Organic Hotel

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