Embassy Hotel

United States , San Francisco Area - CA
SAN FRANCISCO, 610 Polk St
Show on Google | Map

100 reviews shown

6/10

Pleasant

24 Apr 2026

Niphawan

Save parking

6/10

Pleasant

22 Apr 2026

Margarita

The toilet not working well, no heating and some dirty like a curtain. Really different of the picture.

Partner

8/10

Excellent

21 Apr 2026

Lucille

Hotel lovely staff really nice unfortunately a lot of homeless people and litter on the streets outside

Family

6/10

Pleasant

20 Apr 2026

Robert

Parking was on premises gated with cameras. Looks to be not for just customers. Room was clean, but out dated. Staff was polite and helpful.

Self

2/10

Poor

19 Apr 2026

Eduardo

This was a disaster, please do not stay at this location.

Self

8/10

Excellent

18 Apr 2026

Audrey

I was able to park easily snd safely. Didnt like there was no restaurant in the hotel. Sandwich bar was closed at 3pm after checking into my room. Thus should've never happened!

Self

10/10

Exceptional

18 Apr 2026

Adrian

Bill, the front desk guy was awesome and friendly. My wife and I enjoyed the stay. Quiet and had easy parking around back.

Partner

2/10

Poor

17 Apr 2026

Paul

Parking appears secure at first but it appears there is a guy living there with his dog in car , the room was ice cold when we arrived I assume it would heat up but after freezing all night when we were going out to explore I told the desk attendant we had no heat and he said it’s off during the day but on at night I said no we had nothing and needed an extra blanket . When we returned in the afternoon 4:00 pm I asked again about heat he said he was working on it so asked about Blankets again he is working on it??? So at six pm asking again about heat and blankets, now others are asking too because they are freezing his reply it will be fixed in a couple days, still no blankets so we booked a different Hotel to stay in and packed up as we are leaving at 8:30 pm he gave us a blanket I said no I want a refund he said he couldn’t do that the Owner who won’t be back till 10:00 am !! This place is and absolute dump don’t no how Hotels. Com would even list it !!! Outside crack heads sleeping on the streets!!

Partner

6/10

Pleasant

15 Apr 2026

Cameron

Black mold. Like everywhere. Elevator also doesn't seem to have been inspected since 2013. Broken level 4 button. Location is phenomenal, the staff was super kind and helpful, but the room itself (which, for the price, is what it is) was stinky and exceptionally moldy. The floor had this strange waxy residue on it, almost requiring you to wear socks lest you track something into the bed. Surprisingly the bed was fine, didn't seem to have any stains or smells. Shower/sink did their jobs, water was hot, soap and shampoo was provided as were linens, which were clean(?, had little black spots on the main large towels but otherwise fine enough).

Main point: if you need quick and cheap access to the Tenderloin and some fun areas of SF, it is a reasonable price. No A/C, which is fine. Windows open with no screen and let some cool air in when needed. Don't expect anything super nice. It is a place to lay your head during a quick stay.

Partner

2/10

Poor

14 Apr 2026

Jazmin

Do not stay here. It’s ghetto. Beds are terrible. Dirty. Old. Not comfortable. Super small.

Family_with_children

2/10

Poor

13 Apr 2026

Regina Renee

I had an extremely disappointing experience. Upon entering the room, I immediately noticed what appeared to be blood on multiple surfaces, including the curtains, the TV remote, and the TV stand. This was not only unacceptable from a cleanliness standpoint, but also deeply concerning.

In addition, the restroom window was broken, which raised serious safety and maintenance concerns. These conditions made it impossible to feel comfortable or secure during my stay.

This experience fell far below basic hospitality standards. I strongly urge management to address these serious cleanliness and safety issues immediately to ensure future guests are not subjected to the same conditions.

8/10

Excellent

13 Apr 2026

Renee

This was a perfect location for a weekend visit. Clean and reasonably priced.

Family

8/10

Excellent

12 Apr 2026

Jorge

Short stay. Place doesn’t offer water inside building they said “drink water from the faucet”
Big room, no ac, looks pretty run down, areas around it don’t feel safe entirely

Partner

6/10

Pleasant

11 Apr 2026

Connor

Overall you get what you pay for. It’s decent for the price.

Pros: convenient location, as it was quite central to SF for exploring. TV worked, had DirectTV. Staff was nice. Elevator worked. I felt safe as a solo traveler.

Cons: The room was…stuffy/musty/dingy. I spent several nights here. Consistently, after being in my room for at least an hour, I would develop a headache, sore throat, and irritated sinuses (while initially I thought I was coming down with something, my symptoms would clear up after 30 minutes of being outside the hotel). Each morning I woke up feeling like I had just gone through the worst pollen season of my life. Perhaps I am more sensitive to the dust collected in this old hotel or whatever is going on in these rooms (mold maybe), but this made for an unpleasant experience while staying at this hotel. I have never before experienced such an allergic reaction while traveling, which I do a lot of, so something is afoot at the Embassy.

Also the basement was actively flooding when I was checking out due to some heavy rain

Self

2/10

Poor

11 Apr 2026

Thomas C

I checked in than left it smelled bad the bathroom was scary I have seen better bathrooms in abandoned homes. I left than checked in a Marriott I would not suggest this hotel to anyone.

Partner

8/10

Excellent

11 Apr 2026

Melinda

Staff was less than helpful and also charged me three times, I had to call my bank at the front desk for two of the charges to be voided. Otherwise it was clean but no amenities. Parking was $30 a night, which I was not aware of in advance. Reasonable place to stay in SF on a budget.

Self

2/10

Poor

11 Apr 2026

Airy

The lobby was deceiving because of how nice it looked but the hotel itself definitely needs remodeling.

2/10

Poor

11 Apr 2026

Amani

10/10

Exceptional

10 Apr 2026

Anthony

Perfect

Partner

8/10

Excellent

09 Apr 2026

Helen

Pool was closed. Man at check-in wasn’t warm and friendly (but was polite). Room was dated. Great location. Overall was an ok place.

Friends

8/10

Excellent

08 Apr 2026

Eskander

O thing

10/10

Exceptional

07 Apr 2026

Eloise

What a gem in the heart of SF. Mind you, the neighborhood is a place to keep your head on a swivel but once you get in the doors, the staff has got your back. The room are eclectic and super clean. The bathrooms have the feeling of little apartment living right in the middle of it all. We used Waymo, the self-driving cars to get around, I highly recommend will get you in and out of the sketchy hood :) Will return anytime I’m in SF for sure👍

Family_with_children

10/10

Exceptional

07 Apr 2026

Gricelda

Clean room | Staff | Shops nearby | Location

Business Friends

6/10

Pleasant

07 Apr 2026

William

Rooms were clean, housekeeping only comes on request, building is definitely older. No AC or fans in room, typical of west coast. Floors creak and bathroom was in desperate need of remodel

Partner

2/10

Poor

05 Apr 2026

Hugo Alejandro

Misleading pictures and descriptions for this horrible hotel. Rooms with filthy walls, bathrooms, super dirty stained and sticky carpets and everything in it was super bad. When checking one of the beds a bug run from under the pillow. High odor of marihuana in hallway plus no A/C nor fans in rooms. Let me assume high scores are form owners, employees or friends. Should not be recommended by Expedia nor any other site.

Family_with_children

2/10

Poor

05 Apr 2026

Johanna

Travel with our three kids. We check in and out in 30 minutes. It is a terrible and no safe hotel. No what pictures shows. Hotel is very old, dirty carpets, no a/c, smelly and dirty rooms. You would never have your kids to sleep in those dirty and stinky beds. A lot of homeless people around the area. I will put zero starts but it’s not option for that.

Family_with_children

8/10

Excellent

05 Apr 2026

Brian

Very clean room.

10/10

Exceptional

02 Apr 2026

kingsley

brilliant location , friendly and helpful staff

Self

2/10

Poor

31 Mar 2026

Robert

Old, dirty, there was hair in the bathroom, eyelashes on the table, room smelled

2/10

Poor

30 Mar 2026

Daniel

NO AIR CONDITION. Bad service . I asked every day at the front desk for a room cleaning and they never did. TV never worked and they never sent someone to fix it even when asked repeatedly. DO NOT SAY HERE!!

Family

6/10

Pleasant

30 Mar 2026

Ralph

Positive remarks: easy on-site parking for reasonable price, cool decorative elements in lobby and vintage furniture. The front desk staff and cleaning staff were nice. Negative remarks: the elevator was super scary and has not been inspected or certified by the city in 10+ years, broken buttons, rickety sounds, we mostly took the stairs. The bed linens seemed very old, just a sheet and paper-thin comforter. The photos online make the place look fancy, and it probably was 40 years ago, but it is now quite worn and shabby.

10/10

Exceptional

30 Mar 2026

Jeremy

Clean & quiet. Good value.

2/10

Poor

29 Mar 2026

Tadeo

The pics are deceiving the hotel n rooms are old n worn , they don’t clean rooms not in best of area wouldn’t stay there again

Family_with_children

2/10

Poor

28 Mar 2026

Leo

Avoid if staying in sanfransico location wasn’t brilliant - parking attendants were incredibly rude and it was hard to park despite paying 30 dollars per day. Had to drive around multiple times as gate was shut, had to get my friend to go in to open the gate. One unsafe derelict elevator which sometimes took 20 minutes to get down. Bathroom was moldy and dirty and dark toilet seat fell off - no ac no heating. Would stay away at all costs.

Friends

10/10

Exceptional

28 Mar 2026

Torri

Unique room, comfortable, staff is polite.

Partner

10/10

Exceptional

28 Mar 2026

Isabel

We enjoyed our stay many amenities close by but would have been nice to have an area map workers were helpful and friendly check out is at 11am but theres a sitting area on 2nd floor where we sat and waited till 7pm for our scheduled train

Friends_and_family Family

8/10

Excellent

27 Mar 2026

Moses

I like the rooms they're spacious the only thing that would be better is if there was a breakfast of some sort

Self

2/10

Poor

26 Mar 2026

Raphaela

We checked out faster than we checked in!!

6/10

Pleasant

26 Mar 2026

Alexander

neighbour hood had homeless near by you need to watch where you walk

Business

8/10

Excellent

24 Mar 2026

Dominique

The carpets were dirty, black mold in the showers, the mattresses were cheap and uncomfortable, the elevator is slow, small and usually occupied. Took the stairs to the 5th floor and down most of the time. Aside from that, its good place to stay for a night or two on a budget. Parking is secured in a gated lot next to the hotel for $32-40 per night. Walking distance to good eateries. Recommend food within walking distance: Cafe Buenos Aires on Polk st. for their variety of fresh empanadas and desserts, fruit fruit smoothies and hot mushroom drinks and matcha. Then to have the stews/soups and other chinese foods at Hai Ki Mi Gia on Ellis. Both eateries keep a very clean place and presentation of food, on top of the food tasting delicious.

Partner

6/10

Pleasant

23 Mar 2026

Valerie

Yes kinda

Partner

10/10

Exceptional

22 Mar 2026

graham

Great

8/10

Excellent

22 Mar 2026

Emily

The hotel itself is a bit old, but good condition I’d say so. some reviews say it’s in the “hood” or not good area, yes there are some homeless but none of them bothered me or asked for anything. I recommend the pronto pizza, there is also a taco bell/KFC near by and a snack shop incase you get hungry. The room I stayed in was clean, there was really only a stain on the curtain but it didn’t bother me, it is loud at nice but that’s city life in san francisco, the king bed was comfortable and the shower was nice expect the water pressure was kind of rough haha and the staff is okay, we asked for more toilet paper in the morning but we didn’t get any, we had to ask the front desk when we came back at night so i think that’s one thing they need to work on is the staff and room service. overall, nice stay for 3 nights

Partner

6/10

Pleasant

21 Mar 2026

Laura Martin

The staff was really nice, but the room wasn’t the best. The closet had a really weird smell that got on our clothes and some of the towels were not clean. The location was good, next to city hall but also to some sketchy neighborhoods.

Friends

2/10

Poor

21 Mar 2026

Lindsay

This hotel needs a major overhaul. Creaky floors, wafer thin walls, no AC, smelly, outdated and more than anything, unsafe. Situated in such a sketchy area with people passed out near the doorstep, needles in the sidewalk and at one point a guy on a bicycle wielding a pocket knife! My family of 4 left at 3am because of the noise, heat and smell. Just don’t stay here. Trust me. This place is awful

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Julia

We had repeated technical issues with key cards, but otherwise no problems. Good experience.

8/10

Excellent

21 Mar 2026

Larry

Some

8/10

Excellent

20 Mar 2026

Daniel

Yes

Self

10/10

Exceptional

20 Mar 2026

Daniel

Yes. 5-15 minutes multiple shops nearby.

8/10

Excellent

19 Mar 2026

John

This is definitely well worth the money. The restrooms are a bit. Small showers are a bit small but they’re clean their neat. The staff was great.

Family

2/10

Poor

17 Mar 2026

Adriel

location is convenient but not in a safe area. walls are really thin, can hear everything from the next door room. called front desk about noise complaint, they did nothing. amenities are really old, carpet smells. NO AC. radiator heater seems to go off automatically but cannot be adjusted in room. keys to enter room would frequently not work and had to go to the front desk multiple times to fix . overall would not stay again, doable for maybe one night only though.

Family

10/10

Exceptional

16 Mar 2026

Melissa May

One of the worst areas to stay in San Francisco.
But the hotel was safe and staff were very friendly

10/10

Exceptional

15 Mar 2026

Chai

Yes, Liquor stores and food.

Friends_and_family Friends

2/10

Poor

14 Mar 2026

Reese C

This is one of the worst hotels I've ever stayed in, hands down. Don't believe the gleaming reviews as they are likely left by people working for the hotel.

Lets start with the fact that the hotel is in the hood and its not safe. Drunk and high people amble around the hallways and the elevator is not key-accessed, so they can come right up to your floor. The building is also not locked during the day so anyone can waltz right in. My first impression upon arrival and check-in was being accosted by a drunken homeless man who could barely stand, asking for cigarettes and/or money.

When you get in your room, you'll likely be missing necessary items and things will be broken. In my case, I had no shower curtain and my TV remote didnt work. The hotel did NOTHING to fix this despite several requests, so I had to shower without a curtain and spill water everywhere. My TV was also stuck on the QVC channel for the entire trip, so it was useless.

In terms of amenities, this hotel is ancient. There is no air conditioning. Theres an old-school iron space heater you have no control over. Be ready to open your window (and jump out) to cool down and hear the sounds of the homeless screaming and ambulences roaring down the street all night long. The linens are rough, stained, and old. The bed is hard as a rock. Everything creaks under your feet. The walls are paper-thin so expect to hear every conversation, scream, vomit sound, and sex sound.

TLDR; This place should be condemned.

Business Self

2/10

Poor

14 Mar 2026

Kirk

Location is sketchy, old hotel vibe. Bed was surprisingly comfortable. No temp control in room

8/10

Excellent

13 Mar 2026

Montserrat

Room was clean, good space, the only downside was room was a bit hot. It was near a good amount of food places and at walking distance.

Friends

8/10

Excellent

13 Mar 2026

Seth

Clean room, friendly helpful staff, not a great part of San Francisco.

Self

2/10

Poor

12 Mar 2026

FERNANDO

It's nothing like you see on line when you are booking on this hotel our room had blood stains on the bed covers the carpet looked like someone was murdered in there smelled like urine throughout the hotel this location is in the worst place of the city junkies throughout the streets trash as well so you better be careful booking this hotel

Family_with_children

6/10

Pleasant

12 Mar 2026

carlos

Location and affordability are the best reason to stay at Embassy - you are in the middle of it all and can walk or ride within minutes of most of the best Downtown has. The location is gritty by some standards but the community around the Embassy pretty much stays to themselves - you are next to some great schools and great local restaurants - the Embassy is very clean, it is an older building and its age shows, but the staff keep things in great order. We had a double room which was very spacious there is no a/c but the window fully opened and let cooler air into the room. The floors and walls are thin - depending who your neighbors are you will hear conversations and know when they are walking around their rooms. The restroom is a great size good amenities and the shower/tub worked well. The room had an iron and board and hair dryer television is DirecTV and familiar to operate. Overall - if you're in town and need a safe comfortable affordable place to be your starting point in the city and your resting place in the evening your won't go wrong with the Embassy.

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Stephanie

I’m hoping someone reads this review because I wish I had read reviews before booking. First, this hotel is not affiliated with Embassy Suites. That’s what I assumed when I booked, but it’s actually a completely separate hotel called The Embassy.
It’s located in the Tenderloin District, one of the rougher areas of San Francisco. The location was not clearly advertised when booking, and if you’re a solo female traveler, I would strongly recommend avoiding this area. They even lock the front entrance door, so at times you have to ring a bell to be let in. That alone should tell you how rough the neighborhood can be.
To be fair, the towels and linens were clean and the staff was friendly, but the hotel itself is very dated and worn. The building has an old charm, but the moment we walked into our room it smelled like cigarette smoke, even though it’s supposed to be smoke-free. We had to notify management.There is no air conditioning, only an old furnace system that may or may not work. Luckily San Francisco weather is cool, so opening the window helped, but the street noise is loud, which may bother some guests.
Also, the photos on Expedia are heavily filtered and misleading compared to the actual condition of the hotel.Amenities are minimal, only a small fridge, no real extras, and the TV isn’t Bluetooth enabled.
If you just need a cheap place to sleep, it may be fine. But if you prefer cleaner, more modern accommodations or are traveling alone, I’d recommend staying elsewhere.

Family

2/10

Poor

09 Mar 2026

Sarah Tess

This hotel was absolutely filthy and not up to code in my view. The elevator did not work, there were pipes showing everywhere. The room was unclean. Sheets, bedding, and carpet were so old they were tattered.

8/10

Excellent

09 Mar 2026

Jasmine

Hotel is very fancy and clean but no air conditioning which sucked. Radiator was making noise all night which made it hard to sleep. Staff is very friendly.

10/10

Exceptional

08 Mar 2026

Maricela

Location, perfect.
Need more power outlets to connect devices. And a door mirror.

Self

10/10

Exceptional

07 Mar 2026

Margarita

Clean room

Self

2/10

Poor

06 Mar 2026

Alyssa

Was not what we were expecting had people yelling in the middle of the night arguing slamming doors

Friends

10/10

Exceptional

06 Mar 2026

christian

Ein tolles Hotelim Zentrum der Stadt

2/10

Poor

05 Mar 2026

Sathya

Disgusting

2/10

Poor

04 Mar 2026

Katrin

No water, no coffee, no coffee maker in the room or in the hotel! Very old bathroom! Holes in bed sheets, holes in the bathroom curtain, rust on the bathtub hole, ugly aisles, very vey old and damaged plugs . I don’t recommend it at all!

Family_with_children

6/10

Pleasant

03 Mar 2026

Kimberly

The place was pleasant and clean, but the room was incredibly hot. Bring a fan! Also no fridge and no coffee provided in the room. Overall, for the area it is in, it felt safe and clean. Parking was nice to have, although pricey.

Partner

2/10

Poor

02 Mar 2026

Jesus Vasquez Jr

The hotel is so old. No air conditioning. The room smells. Bathroom tiles re-painted, so ugly. Just want to check out after we checked-in.

Partner

2/10

Poor

02 Mar 2026

Jamie

Checking in and it smelled bad of cigarette smoke, the outside is not safe. I had to walk by people doing meth and a bunch of homeless just to get into the hotel We ended up not staying and cancelling our reservations

Family_with_children

2/10

Poor

01 Mar 2026

Karennina S

Our experience at this hotel was unacceptable from the moment we arrived. The description on Expedia was completely inaccurate compared to what we encountered in reality.
First, the location felt extremely unsafe. The surrounding area did not feel secure at all, especially arriving with luggage.
The building itself was in poor condition. They charged us the $100 dollar deposit . The elevator felt unsafe and unstable, and the flooring was uneven. In the hallway carpet, there was a large dark stain (approximately 30 cm in diameter) with a strong odor. We could not tell if it was blood or something else, but it was deeply concerning.
When we entered the room, the situation got worse. The beds and sheets were visibly stained. Again, we could not determine what the stains were, but they were large and clearly noticeable. The room had a strong unpleasant odor and there was no air conditioning. The key cards did not work properly
After 30 minutes, we decided we could not stay there. We felt uncomfortable and unsafe. We had to urgently book another hotel at the last minute ($559 per night).
To make matters worse, when we were leaving, the staff member locked the building behind us, not allowing us to go back inside to wait for our Uber despite the unsafe surroundings.
This property does not match its online description, and we would strongly caution future travelers. We expect Expedia to review the accuracy of this listing and return our money as soon as possible.

2/10

Poor

28 Feb 2026

Kayana

The room was disgusting. No full sized towels. Furnace was from 1940 and was extremely loud every 20-30 minutes. Smelled like sewer. Bed was not comfortable. Whole building was weird vibes.

2/10

Poor

27 Feb 2026

Zachary Logan

We left after one day it was absolutely awful. way too hot with no room control as well as it was extremely dirty and unsanitary and the radiator was broken

Partner

10/10

Exceptional

24 Feb 2026

Steven

Great place to stay in the Ternderloin! Staff was very friendly, room was clean and suitable, area's not the nicest but the location couldn't be beat given where I was going. The price was right too. I would stay here again in a heartbeat.

8/10

Excellent

24 Feb 2026

Ramon

Decent hotel looks better in pictures. You can hear everything through the walls

6/10

Pleasant

24 Feb 2026

Thomas

Seems like the room needs care

Partner

2/10

Poor

24 Feb 2026

Lynnet

Horrid stay left hotel same night

Self

4/10

Poor

23 Feb 2026

Luanna

The room was dirty and I found somebody else's underwear under the bed.

Self

2/10

Poor

23 Feb 2026

Ofelia

The room and restroom were not up the standard.

10/10

Exceptional

23 Feb 2026

Nathan Christopher Malwah

Everything was great

4/10

Poor

22 Feb 2026

Carl

Minimal staff support, unkept rooms and old broken amenities. Cheap price and quality overall.

Business_and_leisure Partner

2/10

Poor

22 Feb 2026

Ozgur

The entire hotel smelled stale and dusty. The room they first put us in had a ladder and tools strewn about. Told the front desk who had no idea this room was not available. They changed our rooms to the next room so now we could hear the construction from the first room. The dust made it impossible to stay. We ended up filing a claim and finding another hotel.

8/10

Excellent

22 Feb 2026

Philip

It was a lot closer to a sketchy neighborhood than I remember that location being. LOL not the hotel's fault but still it would be good to know. Turc, Eddy, Ellis between Polk and Taylor was sketchy af and if I were a single woman I'd have felt very unsafe. But at the same time, City Hall and Market St are super close and that is a very safe neighborhood.

The hotel was fine, clean sheets, and clean rooms but its glory days were certainly behind it - everything was a touch dingy. The radiator gurgled all night very loudly, for example. The price was great and staff was very pleasant.

Self

10/10

Exceptional

21 Feb 2026

Bill

The staff were all courteous and helpful. I loved hearing that until last year a single family had owned the hotel since 1929.

Self

2/10

Poor

21 Feb 2026

Sanjiv

Yes

10/10

Exceptional

21 Feb 2026

Daniel

great !

2/10

Poor

20 Feb 2026

Olga

Looks absolutely nothing like the pictures. This place is filthy, it looks like there’s no housekeeping. There was mold all over the walls. I left, could not stay there after seeing how disgusting this place was. Do not stay here, it’s a health hazard!! Not sure how it’s still open

10/10

Exceptional

19 Feb 2026

Eileen

This was a pretty cool hotel, very convenient to where I had to go for my trip and was not a high traffic area so it was enjoyable very close to the scooters that I rented over the weekend. A good distance from the pier and Golden Gate Bridge, but very good place to stay if staying in the city.

Friends_and_family Friends

2/10

Poor

19 Feb 2026

Patrick

The room looked neglected the furniture was from the 1950's and looked falling apart. The hallways had a musty smell its was terrible.

Business

6/10

Pleasant

16 Feb 2026

Debra

Rooms where ok considering it's a old hotel, only complaint there was no mini fridge to store our drinks and snacks, hotel could definitely use an upgrade but it did its job .... thanks

6/10

Pleasant

14 Feb 2026

Louis

Better than last ti.me.

6/10

Pleasant

13 Feb 2026

david

Okay condition.

4/10

Poor

11 Feb 2026

sumit

Not very happy

2/10

Poor

10 Feb 2026

Kathy

Lobby was nice. Front desk staff was nice. Got to our room and it was disgusting. Very dirty. No A/C. Top blankets on bed looked like they had never been washed. Elevator was sketchy too. Did not feel safe in the room. Went back down to lobby and canceled our week stay. We got all but one night refunded but we checked out and didn't stay there.

Business

8/10

Excellent

09 Feb 2026

Leslie

Nice staff.

8/10

Excellent

09 Feb 2026

Carlos

Room was good! And Bill was a great host

Leisure Self

10/10

Exceptional

08 Feb 2026

Daniel

Had a great stay here. The room was clean, comfortable, and well taken care of, and the staff was friendly and helpful throughout our visit. The location was convenient and made getting around really easy. Everything felt smooth and stress-free, which is exactly what you want when staying at a hotel. Would definitely stay here again and recommend it to others.

2/10

Poor

08 Feb 2026

Josue

Hotel keys weren’t working had to get 4 different pairs from front desk. Shower head worked horribly and only had a small curtain to block water. Requested for a fridge and they gave us one that was dirty af legit had residue all over the bottom. Walls are also super thin so you can hear everything…and I mean everything. Only good experience I had was with house keeping that were always happy to help us open our room because our room keys never worked.

Leisure Partner

4/10

Poor

06 Feb 2026

Claudia

No clean, the bathroom was dirty smelly and liquid water from the roof outside the bathroom’s door, and enter door too they are next to each other, the enter door was so hard to open.

Business_and_leisure