Ram's Hotel

2/10

Poor

04 Aug 2026

Johnson

This rundown hotel locked me out when I arrived for check in on July20, 2026. The shabby wooden door was locked and there was nobody there to answer. It looked like this rundown hotel is not in active operation. I demanded for a full refund but was denied. I am going to take Expedia.ca to court to recover my hard-earn money.

10/10

Exceptional

06 Jul 2026

Natalia

Very sweet staff and nice atmosphere!

Partner

10/10

Exceptional

14 Jan 2026

Aundrea

The staff was really wonderful, I lost my room key and they were so nice about creating a new one late at night. Location was close to the civic center. Room was clean and had everything we needed.

6/10

Pleasant

26 Oct 2025

Jason

Did not have a breakfast at hotel.

Friends_and_family Family

2/10

Poor

23 Oct 2025

Reza

I had to wait 10 minutes in the shady neighbourhood until the hotel opens the door

Business Self

8/10

Excellent

04 Oct 2025

Christopher

Excellent place to stay if you need something affordable in the area. The store across the street does run loud music untill around 10PM, but it quiets down after that. The cafe downstairs has great breakfast food at reasonable prices. Property was quite clean.

Leisure Self

10/10

Exceptional

30 Sep 2025

Mark

Walking distance to Out of the Closet!!!

8/10

Excellent

29 Sep 2025

jonathan

Front desk was great but wish they would be around earlier, maybe by 9am. Area has gotten better, street can be noisy at night.

Leisure Partner

2/10

Poor

20 Sep 2025

Erin

The reservation said the lobby wasn’t staffed after 5. I showed up at 4:10p and the place is locked up. I called the number on the door and the lady had me open the lockbox to get the key. There is no key in the lockbox. She offers me a room in another part of town. I decline. She says they are charging my card anyway because I declined the room on a totally different property. Meanwhile I’m out on the street alone surrounded by a very sketchy crowd of people so I quickly ended the call and left. Ugh.

Business Self

10/10

Exceptional

03 Aug 2025

Brandon

The family that owns this hotel is adorable. Everything is very clean, beds are super comfortable. We really enjoyed our stay.

Leisure Family_with_children

10/10

Exceptional

17 May 2025

Junghwan

Overall satisfactory. Loved the cardkey system.

10/10

Exceptional

01 May 2025

Craig

SF delight

The hotel was well cared for and the staff were very responsive. The room and shared bathrooms were very clean.

Self

6/10

Pleasant

24 Apr 2025

Patrice D

The staff was very nice. Very friendly, however there is a bit of police action and activity with unhoused persons. It's not the safest for a female solo traveler.

Self

8/10

Excellent

04 Apr 2025

Kamal

Amazing

10/10

Exceptional

21 Feb 2025

Gelleck

Clean, Quiet, & Close to a lot in SF. I know everyone was worried about the area but regardless of whatever city you go there’s unhoused people.The staff were super nice and kind. No parking but I was using Ubers and public transport. In general it’s better to have your wits about you and whether in Europe, LA, Seattle, etc. Super clean but if you get cold at night use the heater ofr ask for more blankets.

10/10

Exceptional

10 Feb 2025

Nicholas

There’s a family who lives there so it smells like cooked food plus there’s a kitchen and a restaurant next-door so it always smells like food but that didn’t bother me. They do have rooms without bathrooms so make sure to book a room with a personal bathroom otherwise there’s a community bathroom in the hallway. The donut shop and food next-door is delicious and slaps. It’s walking distance to the Bill Graham.

Partner

10/10

Exceptional

10 Feb 2025

Jeffrey

The property is very good. Staff very friendly. Lack of elevators is a bummer, but not insurmountable. The area around is LOUD randomly. Bring earplugs

Leisure Self

2/10

Poor

04 Feb 2025

Biviana

Did not specify what “breakfast included” meant. Random knocking on our door, possibly from other guests.

Leisure Friends

10/10

Exceptional

29 Dec 2024

Jacky

Friendly staff

Business

8/10

Excellent

16 Oct 2024

Betty

Great Staff, friendly and prompt. Check in was great - one of the toilets did not flush and not crazy about the shared bathroom with the low water flow. I understand the hotel building is pretty old but it was clean.

Business Self

8/10

Excellent

23 Aug 2024

Sean

Fine

10/10

Exceptional

26 Mar 2024

April

The location is close to my school and still close to a grocery store and several restaurants. The staff is friendly and helpful.

Business Self

10/10

Exceptional

11 Mar 2024

Uyenchi

Terrific Hotel

While the hotel was not in a great location and it could get loud outside (Ironically, I chose this hotel because I needed to be at that location), the hotel itself was fantastic. Jay at the front desk was friendly and helpful. The room was extremely clean, tidy, and comfortable. If I need to come back to this location, I will definitely stay here again.

Partner

10/10

Exceptional

11 Mar 2024

Verified traveler

Wonderful stay for Travelling

It was a wonderful stay! I went with three girls in total, and we felt safe the entire time. We were greeted by a very nice receptionist that took care of us the entire trip, and the breakfast staff were incredibly friendly as well. The room and lobby was clean, and the dining area was incredibly cute. I reccomend staying at this hotel to anyone visiting, for the price it cannot be beat. It was super close to various stores like Walgreens and public transportation, perfect for travelling.

Friends_and_family Friends

10/10

Exceptional

06 Feb 2024

April

Ram’s is located a block and a half from my school and has a cafe on the corner that has good lattes and food. The hotel has wood shutters that take away a good deal of downtown noise and the fan and heater are perfect for any adjustments I need to handle with SF weather. The staff is friendly and the beds are comfortable. I stay here every time I come to town.

Business Self

10/10

Exceptional

13 Jan 2024

Darcie

It was clean and comfortable. The staff was friendly.

Partner

10/10

Exceptional

26 Sep 2023

jonathan

I enjoyed my stay here, great corner room. A bit noisy but I expected that being in a metro city. Would stay again.

Leisure Partner

6/10

Pleasant

16 Jun 2023

Antonio

My biggest complain is that the neighborhood is very unsafe. I literally saw drug deals going on in broad daylight. Room was great, had its own shower and clean, but the hallways smell really bad, I assume it’s because it’s old. I just can’t look past how dirty the neighborhood is, it smells of urine, trash everywhere and there are homeless/unstable people walking everywhere.

Leisure Partner

6/10

Pleasant

23 Sep 2022

Theodore

Solid Hotel - Tough Neighborhood

Great for budget travel, just in a very bad part of town. Loud street noise and not safe to walk around at night.

Business

4/10

Poor

20 Sep 2022

Jasmine

It was very difficult to find Parking. On the website it says available parking for $30 off site. This IS FALSE. We called the hotel to give us more information on this $30 parking. when we arrived at that parking structure they told us there was no overnight parking. We had to go to 3 different parking structures just for them to tell us no overnight parking is available. We had to pay $80 for one night at parking away from the hotel. Hotel has NO AC. Very compact.

Partner

10/10

Exceptional

21 Jul 2022

Daniel

Care for customers

My train arrived 5 hours late, so by the time I got there all places to eat were closed. They did not let me go to bed hungry and provided something to eat.

Self

8/10

Excellent

23 Jul 2021

Verified traveler

I love the cafe downstairs. Only downside is the noise outside unless you’re a heavy sleeper. Other than that it was pretty great!

Leisure Self

4/10

Poor

18 Jul 2021

Verified traveler

The room smelt like poop even though the window was open and they claimed that with their COVID protocols, the room had been vacant for 48 hours.

When I brought this to their attention, I was ignored.

There was no coffee, just cream and sugar.

Leisure Self

2/10

Poor

21 Jun 2021

Verified traveler

My husband and I arrived within checking in hours. We drove around for 40 minutes looking for a parking spot and the front door was locked upon our arrival. We spent a total of 30 minutes knowing on the door/ringing the bell trying to get in. NO ONE EVER CAME TO LET US IN AND WE HAD TO FIND ACCOMMODATION ELSEWHERE. The neighborhood is also super sketchy and we watched a man looking in all the car windows looking doe valubles.

Leisure Partner

10/10

Exceptional

06 Feb 2020

Verified traveler

The location of this place is great. Close to Market St shops, Civic Center, Bill Graham Auditorium, SOMA with easy access to Muni and Bart.

2/10

Poor

23 Aug 2019

Verified traveler

No parking... not just none available, they don’t have a parking lot.
After discovering this, I had to stay elsewhere and they would not refund my money .... even though THEY provide no parking

Business Self

10/10

Exceptional

19 Aug 2019

Verified traveler

Good location! Will be coming back in the future!!

Leisure Partner

10/10

Exceptional

13 Aug 2019

Edmelinda

Staff was amazing and helpful. They were considerate

Leisure Partner

10/10

Exceptional

01 Jul 2019

Verified traveler

Ram's hotel is a well run property.
Nice room and bed w/ wifi and TV. Don't need much else.

Business Self

8/10

Excellent

08 Jun 2019

Verified traveler

The bathroom was recently remodelled and for the location, the room was a good size. Downsides were having to walk up a large flight of stairs from street level with luggage, and having to buzz staff to get in, which wasn’t an issue as they were very responsive but a minor concern when arriving back late at night.

Friends_and_family Family

8/10

Excellent

17 May 2019

Verified traveler

Right downtown and Cozy

It was really cozy, and it was really close to Market street and the beds are super comfortable

8/10

Excellent

17 Mar 2019

Verified traveler

The hotel is a great value for the SF area. Its very close to Tenderloin though (a sketchy area)

2/10

Poor

10 Mar 2019

Verified traveler

BED BUGS

I knew this wasn't going to be a 5 star hotel but wow...I felt like I was in a European hostel. On top of the community bathroom/showers, I woke up to being eaten up by BED BUGS. Do not stay at this hotel. It was disgusting and I left immediately.

10/10

Exceptional

04 Mar 2019

Verified traveler

This was an absolute gem for me. I was prepared to stay anywhere in the city and when I found an affordable spot near a transportation hub (five minute walk from the Civic Center BART stop), I was booking it, even if not expecting it to be nice at all. But clearly, they’ve done a wonderful job renovating the space and the room and adjacent bathrooms were immaculate, and even stocked with an iron and coffee maker. The staff were lovely people.

The area had been a rough area and is not far from remaining rough areas, but Twitter and Uber headquarters are now within a block or two from Ram’s Hotel, and with that comes new amenities, like the Market on Market, which is the most perfect clone of a Whole Foods Market I’ve ever seen. Of course, that market is fairly expensive, but it’s a three minute walk from your room at Ram’s Hotel.

The only two things I would change about Ram’s Hotel would be the sign (it doesn’t hint how nice this place really is), and I would make it so that rather than buzzing the front desk to enter the building, the room key could open the front door.

Regardless, I will be staying there again the next time I visit SF.

Business_and_leisure Self

8/10

Excellent

09 Feb 2019

Verified traveler

Really nice hotel if you're looking quality price.

8/10

Excellent

22 Jan 2019

Verified traveler

Room was a little dirty as when I looked under the bed there was trash and stuff not from me. Couple amenities missing from a typical hotel experience but nothing to me that made it problematic. It was still a nice stay for the price and area. I would stay again.

6/10

Pleasant

31 Dec 2018

Verified traveler

I saw a mouse in my room my boyfriend pointed it out to me plus we wake up and our noses are stuffy

4/10

Poor

28 Nov 2018

Robert

I was going to give the Ram's Hotel 4 of 5 stars because it had safe, secure accommodations, that is in an otherwise sketchy neighborhood. The TV, bathroom and shower, and sink in the room were nice. The bed was comfortable, and the clean towels were plentiful.There was no elevator, but I knew that before I booked the property. I was there for 7 nights. I was having a lovely time until the sixth night when I was bitten by a bed bug. It got me good because when I squished him my blood came out of his nasty little ugly body. I didn't sleep well the seventh night because I kept thinking of bed bugs. I think I only encountered one bed bug, but one is too many. So I reduced my overall score to the equivalent of 1 out of 5 stars. Bed bugs affect cleanliness. All week I had been thinking I found my new favorite budget hotel in San Francisco, but now I know I will never book it again.

Friends_and_family Family

6/10

Pleasant

15 Oct 2018

Aldo

Fairly good

The place is clean and comfortable, I had a room with a private bathroom, so I was more private. Overall ok for the price, the only issue is the street is really sketchy at night.

8/10

Excellent

11 Oct 2018

Elizabeth

Don’t be us: we forgot shower shoes for the shared shower. (We didn’t worry about cleanliness; just a worry about what other people might bring in on their feet.) The room did its job. It was in great condition. Nice to have a sink in the room to wash up before bed. Managers were all very helpful. Neighborhood was a little close to the tenderloin. No one was outright rude or threatening but did see someone shooting up on a walk home one night. Thank you for being accommodating.

Partner

2/10

Poor

11 Oct 2018

David

NO PRIVACY NOR HYGIENE IS VERY CONCERNING

It's very bad condition especially you have to share bathroom with all homeless.

10/10

Exceptional

08 Oct 2018

Michael

Nice place not best area for kids.

It’s fun place but the area can be bad for kids.
The man that works there is very nice and pleasant he remembered me from a previous stay like 2 months before. Place is well taken care of.

Partner

6/10

Pleasant

26 Sep 2018

Verified traveler

Too noisy to sleep at night

The room was extremely noisy, with traffic constantly waking us up throughout the night. The bed was comfortable and room adequate, if only some double glazing or better sound proofing has been installed. The staff were friendly.

Partner

8/10

Excellent

24 Sep 2018

Lora

Very clean, well kept. Nice staff. Renovated. Loud

We were reluctant to book this hotel based on the ratings, but it was within our price range and we really wanted to stay close to Fisherman's Wharf, so we took a leap of faith. I was very pleasantly surprised! We enjoyed our stay very much. There is not an elevator, so you must carry your luggage up the stairs, but that wasn't a huge deal. We had to pay a $15 early check in fee to get our room at 1pm instead of 3. The entire building was very clean, as was the room. You can tell they have done a lot of renovations to make this hotel very nice and they were done very well. The bed and pillows were comfortable. It had nice towels, a luggage rack, a dresser and night side table with drawers, DirecTV including HBO, a couch, extra pillows and blankets in an ottoman, a space heater, fan, blow dryer, and mini toiletries. Here's the only downside. And while it didn't bother us, this could be a deal breaker for some. The hotel is on a very loud, noisy street. At night, it was insanely loud outside. We sleep through all noises, so we put a fan on to distract the noise and we were fine. But you will hear loud traffic, people yelling and screaming, and loud music blaring. We felt really safe in the hotel. They lock the main door and you must buzz to get in after certain hours. All in all, we really liked this hotel and will absolutely consider staying here again next time we visit. NOTE: Not all rooms have a private bathroom in the room, so look out for that when booking.

Partner

8/10

Excellent

23 Sep 2018

Lisa

Great location for walking to must see tourist locations. Very good service. Location is on a busy street, San Francisco rarely sleeps at night. Excellent parking recommendations.

Partner

8/10

Excellent

09 Sep 2018

Verified traveler

There is no elevator, but overall hotel is ok. OK for downtown. It means: not so many homeless people and rats near the hotel.

10/10

Exceptional

04 Sep 2018

Jessica

Affordable, Convenient, Very Comfortable

Ram's Hotel is a great deal in a city full of expensive hotels. The location is very convenient - near BART and several bus and train options, and some really good, affordable restaurants. It is right on the edge of the Tenderloin but the general vicinity of the hotel is fine- a bit of street noise but not overly disruptive. The room was very comfortable, clean and modern looking. Shared bathroom was clean at all times- a bit busy in the mornings but we were able to get a turn at the shower pretty quickly. The bed was very comfortable. I would definitely stay here again if I come back to San Francisco.

Partner

10/10

Exceptional

29 Aug 2018

David

Enjoyed our stay. It was only for one night but it was pleasant. Our room had a bathroom in the room. The bed was very comfortable.

10/10

Exceptional

22 Aug 2018

Michael

Nice place not best area.

The place is located in mission close to shopping. But the area around is a little sketchy.

Partner

10/10

Exceptional

30 Jul 2018

Javier Li

I found my haven in SanFo

I found my haven in San Francisco! The hotel is clean, the room and share bathroom (hopefully, they will maintain it!). Vic, the reception guy is very accommodating. KUDOS!

Located at busy streets of 9th and Mission St. and it is near the SF CityHall. Clean and busy sourroundings, NO HOMELESS and near some offices.

2/10

Poor

02 Jul 2018

Ben

Bed Bugs!

Within 1hour of our stay we found a bed bug crawling on the bed. After reported the staff didn't seem too concerned. Tried to blame us for brining them. We demanded a refund and left. Do NOT stay here.

4/10

Poor

18 Jun 2018

Verified traveler

It has a community bathroom and lots of homeless people hang out around the front door, sometimes you might even see them in the halls . Since it’s community bathrooms , you gotta walk your girlfriend down there every time to make sure the locals don’t get any ideas . It’s really shady ....

8/10

Excellent

15 Jun 2018

Verified traveler

Cute room

I liked it. Paid a little more to have my own bathroom, which I was totally cool with. Cute little room, not to much touristy stuff but I like it better that way, you get to see the real City. Will totally stay again.

6/10

Pleasant

12 Jun 2018

Verified traveler

Clean hotel/disgusting street

Hotel was clean and recently updated but the disgusting, loud, all night long screaming and yelling homeless people just outside made it impossible to sleep and the police don’t do anything about it

Friends

8/10

Excellent

10 Jun 2018

William

Cheap place. Not so great.

Just popped in for a late night stay over. It was inexpensive but Really tiny and one could hear every sound from the whole floor.

Friends

6/10

Pleasant

08 Jun 2018

Kimaina

why the pungent smell

I was sad I did not receive any room service for the entire 4 days I was there. The room had funny, pungent smell.

6/10

Pleasant

16 May 2018

Phyllis

Decent place if youre used to cities

staff is wonderful, rooms are suitable and decent and i slept well but theres no ac, no real \"front desk\" two flights of stairs to get to your room but all in all staff made it ok. good central spot though!

Family

8/10

Excellent

30 Apr 2018

graeme

Nice hotel and room
The stairs were a bit of a challenge with heavy suitcase

10/10

Exceptional

29 Apr 2018

Verified traveler

The hotel is well-located, and is good value for the price.

2/10

Poor

21 Apr 2018

Verified traveler

Terrible

Manager was so rude. As soon as we walked the door she started yelling and wouldn’t stop, ridiculous that’s how you run a business?

6/10

Pleasant

20 Apr 2018

Verified traveler

Great location and clean. Friendly staff. Room was a little small

8/10

Excellent

18 Apr 2018

Verified traveler

Great hotel for the price!

Stayed two nights here. Centrally located and a good place to stay for the price. The hotel is clean and bathrooms all updated. We opted for private bathroom. If you are looking for a swanky place, this is not it. It was great for us because we spent little time in our room while we explored the city.

4/10

Poor

14 Apr 2018

Verified traveler

Dont recommend!!

Way overpriced for quality of hotel & the location. Room was extremely small and had to carry all our luggage up 5 extremely steep floors of stairs.

2/10

Poor

27 Mar 2018

Patrick

Zero Customer Service Skills

I booked a \"queen room with a city view\" and got the queen room with a window viewing a wall. Within two hours in the room, I was bitten six times by bed bugs. When I went to the desk to inform, the clerk asked, \"In THAT room?\" So, he said he'd switch me, but not without bringing me along for his inspection of the first room. Next morning, I unintentionally woke up AT checkout time by the younger clerk's knocking. When I opened the door, told him that and apologized, he was extremely rude and threatened to keep my $150 deposit. Then there was someone knocking three more times within the next 40 minutes while I hurriedly tried to pack, so as not to lose my deposit. Worst experience in any hotel I've ever been in.

8/10

Excellent

22 Mar 2018

Kassandra

Nice and clean

It was vary clean the staff was excellent the only thing no bathroom in room you have share but other than that it was cool

Family

6/10

Pleasant

06 Mar 2018

Samuel

The problem is stairway it very high to climb it will give you short of breath and room to small and window you can’t see nothing except the tube from the heater your just like a presoner of your own room other wise it’s clean

6/10

Pleasant

28 Jan 2018

Verified traveler

It was one tight

It was fine. Relatively clean. The area is not very bad. I didn't have any view from my room, but I guess other rooms have view.

8/10

Excellent

11 Jan 2018

Nelson

Decent place for a 2-star \"hotel\"

I stayed here because all the 3-4 star hotels were not available. I had low expectations going in, and I was happy about how clean everything was. I'm glad the lady who checked me in told me that the washrooms upstairs are much better (private bath/shower rooms rather than shower/toilet stalls). I want to flag is that the neighborhood is really sketchy, and there are noisy homeless people hanging around across the street. It is noisy (homeless people and loud cars/trucks in the middle of the night) if you leave the window open a crack.

10/10

Exceptional

19 Nov 2017

William

Wonderful owners/proprietors, nice renovation

I'm a bit biased, as my experience at the front desk has always been memorably lovely. The place smells like fresh paint, it's clean, there's DirecTV, basins in the room, large beds. I gave a couple of things less than four stars: many fellow Americans are galled at shared bathrooms, but suck it up; my only complaint was that perhaps the sheets were a bit rough, it is not at all wheelchair accessible, there are no phones in the room... But it does have free wi-fi, and I have to say, the lower ratings were probably by trysting couples or moresomes who attributed their lack of chemistry or the fallout from their interpersonal dramas to the surroundings, when all depends on them... And it's no longer a smoking hotel! Also, in all it's history with me the hotel has never given me any cringeworthy anecdotes to recall, and I'd like to think as a guest I've always done right by it and its owners...

Partner

8/10

Excellent

06 Nov 2017

José Luis

Good hotel, but clean service can be better

Good value for the money, I just only want to comment that my room during a 5 days stay was never cleaned, I use the same towels and bed linen all those days, maybe i have to ask for that but i did not see any message or something, the shared bathroom was okey, super clean, with enought space. The location is quite good.

Partner

10/10

Exceptional

29 Oct 2017

Ashton

Really good rave location

It was good, the person at the office was nice

Partner

8/10

Excellent

16 Oct 2017

jeffrey

Nice budget hotel

Hotel was very clean and well presented. Yeah the area isn’t the best, but we never felt threatened or anything. Great for travel as it’s just off the bart.

6/10

Pleasant

11 Oct 2017

leanne

Great staff, very helpful.

Small rooms but everything you need for a comfortable stay.

2/10

Poor

06 Oct 2017

Jose

Honestly the worst hotel I been too. Experience was horrible.

Family

8/10

Excellent

10 Sep 2017

Mike

Second time's a charm

This was my second time staying here, good value and location.

8/10

Excellent

06 Sep 2017

Verified traveler

I'd stay here again.

Bathrooms on 3rd floor are remodeled and feel a little nicer. Sharing a bathroom is still odd to me. The owner was super nice. The room was small, but not bad. Could have been a little cleaner, but it was not filthy. I would stay here again and I would recommend it to others at this price point. There was some drug activity in the area but somehow still, we walked around at 2:30AM and it wasn't/didn't feel unsafe.

Partner

10/10

Exceptional

19 Aug 2017

jose

Great Hotel!!

Even though it's a shared bathroom overall great room cleanliness and overall comfort

6/10

Pleasant

07 Aug 2017

Clare

Near the Orpheum Theater

I stayed there after the Hamilton show. I walked about 3 blocks (max) from the theater to the entrance to the hotel. It was about one block into a seedier neighborhood. It didn't feel exactly safe, but the activity was mostly homeless people being loud. I buzzed into the hotel, and walked up a flight of stairs to the landing where an office door was located. It's one of those split doors top and bottom. I knocked and someone opened the top of the door. There were no seats or anything looking like a lobby on this landing. They took my ID, and credit card, and handed me back everything with a door card key. The room was one flight up, no elevators that I could see, and along a passage. There were two restrooms with showers for guestrooms that did not have a bathroom inside, presumably for less money. Those floors were wet, but otherwise looked clean with decent fixtures. The room was clean and had decent fixtures, but was rather spartan, and small. I think for SF it was a very good rate, but not overly comfortable. I had an ok night's sleep. The staff were polite and efficient, but they had somehow mixed up my credit card info for someone else's when I was checking in. When I gave them my card they straightened it out. When I checked out they said because I went through Expedia, that the receipt would be emailed to me. The neighborhood was fine in the morning.

8/10

Excellent

05 Aug 2017

Alexandra

Close to everything!

A little loudy but verry clean place. Service 24/7

6/10

Pleasant

04 Aug 2017

Verified traveler

Decent Place for Budget Travel

Wonderful location, one block from all transit connections. Bathrooms are down the hall, but rooms offer a pedestal sink. No air conditioning, so we placed the room fan in the window for cooling and to act as white noise since the open window allowed the street noise to enter the room. We brought our own sheets because of the potential threat of bed bugs in hotels such as this. We stayed 5 nights without a problem; however, on the last night, the fitted sheet slipped off and I got about 15 bed bug bites. I don't mind that since I saved $600 by staying here, just wish I had looked a bit more closely at the bed upon arrival. it was clear that another room was receiving some sort of treatment, which tells me that the hotel is aware of the situation and working toward remedy. Also, exterior of hotel is newly painted in a very imaginative manner, which is really cool. Hotel staff, which we only saw twice, were very helpful. You need to get buzzed in at front door each time you enter; however, that never took longer than 5 seconds. There is a bar across the street that draws some dubious lingerers, but we had no trouble with anybody. Also across the street is a corner store for conveniences purchases.

6/10

Pleasant

01 Aug 2017

Verified traveler

The door next to us keeps slamming, soundproofing not good that we did not sleep very well from next door noise. Second floor has public restroom but no sink. Excellent location though, it's in the heart of downtown. Parking is ample, we don't have to pay or walk blocks. Street parking in front is ample.

Family

2/10

Poor

07 Jul 2017

Christopher

A disgusting hotel in SF. Don't waste your money.

I didn't even end up staying. Checked in late and checked out 30 minutes later. My room smelled like cigarettes yet there was a NO SMOKING sign on the bureau. The bed spread was disgusting and stained. The chair in the room was disgusting and stained. There was paint chipping off the wall and onto the bed. The shared bathrooms were dingy and dirty. DO NOT STAY HERE.

2/10

Poor

25 Jun 2017

Kris

A terrible experience.

I am guessing it was the owner and his wife who were at the reception. They could not be more rude.

8/10

Excellent

20 Jun 2017

Verified traveler

Nice place with friendly service. Best price by far in the location. The shared bathrooms were very clean and very modern, and never had to wait to use them. The only complaint is that it was hot in my room, but it was unseasonably warm in SF when I was there. There was a fan in the room that I kept going at all times.

8/10

Excellent

05 Jun 2017

Russ

Tucked away little hotel.

Room was small but comfortable. Wish the shower was a little bigger and had a shelf for shampoo and body wash, but the temp was easy to control and consistent once set. Staff was rarely visible, but they always responded to the bell (to open the door for you) quickly. The area has some \"characters\", but there was a great breakfast place two doors down.

8/10

Excellent

04 Jun 2017

Ian

Hotel is nice, all around clean. Pretty sketchy neighbourhood.

Partner

8/10

Excellent

03 Jun 2017

Tony

Friendly staff and modern facilities

The staff was nice and the bathroom on the 2nd floor was veru modern. The only downside was the noises outside. Hopefully this hotel will invest in sound proof windows. Nevertheless, it was a nice hotel. Would stay here again.

6/10

Pleasant

22 May 2017

Verified traveler

Satisfactory

Close to BART and cheapish for a major city. Room smelt like smoke. Owners offered to move us but the whole floor was a bit smelly. We have sensitive non-smoking noses though.

6/10

Pleasant

21 May 2017

Verified traveler

Good location. Smells like smoke

This was good for the price. I wasn't expecting a great deal. The room smelt like smoke but the owners offered to change rooms. There wasn't a point though because they all smelt like smoke. Close to BART.

2/10

Poor

20 May 2017

Verified traveler

Bed Bug

The hotel looks clean but I had bed bugs in my room... I told the staff while checking out.