Name: City Center Inn & Suites
Address: 240 7Th St ., San Francisco, 94103, US

6/10

Pleasant

19 Jul 2026

Alex

He beds are SO hard!!! As a side sleeper it hurt my shoulder. The rooms are very dated and the bathroom looked unwell crusty metal etc. you have to get buzzed into the property. It was just very odd. The elevator does not work.

Partner

2/10

Poor

18 Jul 2026

Pedro

No lo recomiendo

Self

8/10

Excellent

17 Jul 2026

Gustavo

Good for solo travelers

Self

10/10

Exceptional

16 Jul 2026

Corey

Wonderful experience will be staying for any returning trips
staff very helpful clean rooms

Self

8/10

Excellent

15 Jul 2026

Danielle

A no-frills hotel with stairs to your floor, but super convenient to the Bay Bridge and with free parking. They could use a towel and pillow refresh, but otherwise everything needed. Very clean, comfortable room.

8/10

Excellent

13 Jul 2026

Patrick O

Great location to go to oracle park, secure onsite parking and quiet. Will definitely stay again.

Partner

2/10

Poor

13 Jul 2026

Luis

Weird smell, like mold nasty smell

Partner

8/10

Excellent

12 Jul 2026

Todd

Room was clean but dated. Loved the soaps and shampoo brand. Parking is not guaranteed. We were there midweek for 2 days and only got parking one day since it is extremely limited. Walkable to civic center plaza and some good restaurants. Breakfast is ultra basic and staff had to be reminded multiple times by guests to restock items. I feel we got a great deal on the price.

Partner

8/10

Excellent

10 Jul 2026

kenny

Muy cerca de paradas de bus 🚍 y metro 🚊 cerca de lugares de interés tiendas 🏬 y restaurantes y bien seguro el lugar

Partner

10/10

Exceptional

09 Jul 2026

carlton

It was great

Self

4/10

Poor

06 Jul 2026

Michael

There were positives and negatives about this hotel, but overall I give it a 2 star review and would not recommend it to others. As a family of 3 traveling together, it was great to find a hotel with two separate rooms in our suite and to have free parking. The breakfast each morning was lacking, with no lids for the hot beverages, basic cereal, and pastries we could have bought at a gas station. The elevators were not working and thus even though we had a first floor room, we still had to haul out suitcases up two flights of stairs (the parking takes up the first floor). Despite having the sign on the front door requesting room service. Housekeeping never made our beds or changed our sheets during our 7 night stay. We had to ask for housekeeping to empty our trash or refill supplies we used. And it was awful that the front desk staff were never at the front desk, they constantly stayed in the back office and several times we had to call out loudly for them to get service and help. When we arrived our coffee pot had been left on, with coffee still in the carafe. This resulted in molded burnt coffee in the carafe. We took it down to the front desk and were never given a replacement. Also, while parking was free (yay) it was definitely made for compact cars. And if you didn't get your the hotel by early evening there were no more spaces and you had to park several blocks away and pay.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Adrian

I’ve been coming to this location for more than 20 years, before and after the Remodeling. The facility was impeccable and the staff was very friendly and professional. Will come back again for sure.

Partner

8/10

Excellent

06 Jul 2026

Jamorris

Had a great stay at City Center Inn & Suites! The room was clean, comfortable, and well-maintained. The staff was friendly and welcoming, making check-in quick and easy. The location was convenient, safe, with easy access to nearby restaurants and attractions. Overall, it was a pleasant experience, and I would definitely stay here again. Highly recommend!

Partner

4/10

Poor

04 Jul 2026

Thao

The hotel is old

Family_with_children

8/10

Excellent

30 Jun 2026

Weston

While they do offer parking. It is limited, especially if you’re going on a busy weekend. Two of my main factors when choosing a hotel in the city are the location and having parking included so when we arrived and they said they wouldn’t have space I was incredibly frustrated. Luckily we made it work but I think it’s false advertising when they use parking available as a selling point and then it’s not made available.

Otherwise, we love the location and all the staff. Everything is clean. It’s safe. It’s one of our favorite places to stay in San Francisco because of the location in soma and included parking. Just be weary on busy weekends about getting a parking space.

Partner

4/10

Poor

30 Jun 2026

Megan

Even though check in was stated to be 3pm, when we arrived at 3:17pm our room was not ready. Originally the front desk said that it would be about 15 minutes, but unfortunately it was nearly two hours. I understand that the hotel was fully booked that night, but nearly two hours wait is ridiculous (yes, we had advance reservations). We finally got our room key at 5:04pm. The room was on the 2nd floor but the elevator was broken. For me this is not a problem but I was traveling with my mom who is handicapped, and has a heart condition that makes walking up 2+ flights of stairs dangerous. Also, the handicapped parking space was labeled “for small cars” which means if we had driven our van that is easier for my mom to use due to handicap, we would not have fit in the space. Luckily, we drove a small car this time, but the space needs to be wider to actually make it accessible. There were also large trash bags blocking the hallway, making it hard to get around. These were still there around 6pm, and while they were picked up later, it happened again in the morning. I understand housekeeping has to do their job, but there were multiple trash bags blocking the walkway multiple times. Our room had strange sharpie writing on the wall, as well as two large holes and no screen on the bathroom window. The toiletries were all lavender scented, which both my mom and I are allergic to, so we could not even wash our hands with soap with what was provided. The beds were comfortable though.

Family

10/10

Exceptional

27 Jun 2026

Rex

Parking is first come first serve. Lots of sunshine in the room from the open design but very good blackout curtains as well. Staff very useful and kind.

Friends

6/10

Pleasant

27 Jun 2026

Joanna

Staff was alright, I’ve had other hotels let us check in a little before our check in time when we arrive a little earlier to our destination and this inn did not. Took forever to check in, rooms were clean and not bad and the limited parking was nice you didn’t have to pay but it is limited.

Partner

8/10

Excellent

26 Jun 2026

Donna

1

6/10

Pleasant

25 Jun 2026

Marisol

This property is close to many tourist sites. The property and room are fairly well maintained. Even though rooms are cleaned daily, amenities are not replaced and trash is not taken out. Continental breakfast is provided but getting there early is highly suggested. Hotel parking was a plus but it is on a first come first serve basis.

Partner

10/10

Exceptional

24 Jun 2026

Margarita

Such great staff and the breakfast and tea time were the best!!!

Friends

8/10

Excellent

21 Jun 2026

Rafael

Great location walking distance to city hall ,the painted ladies, chase center ,coffe shops .recomend sight glass coffe shop ,paris coffe also has free parking most in this area dont

Partner

10/10

Exceptional

15 Jun 2026

Edgar

Clean room, simple set up

Partner

10/10

Exceptional

12 Jun 2026

Ashley

Front desk was helpful and patient. Room was clean and well stocked. Everything worked fine with no issues. I love that this place comes with free parking AND complimentary breakfast! Yes there’s limited parking spaces but it’s still really convenient compared to other hotels. Will definitely be coming back here!

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Samantha

Staff was helpful and friendly, room was clean and spacious, it's located downtown in the heart of everything and it had FREE PARKING inside locked gates! I looked at many places, but the parking sold me on this place, and I'm so glad because it was a great place to stay! Will totally be returning!!!

Friends

10/10

Exceptional

03 Jun 2026

Kelly

Loved this stay very quiet and calm. I really appreciate the security they have. They do not let anyone enter without a booking. Very high standards are respecting everyone’s peace and privacy during their stay. Staff was friendly and patient while doing a late night check in. Very reasonable price not on the high end side, if you need a quick and safe stay. The room was very clean and had the necessary amenities. Overall very pleased.

Family

2/10

Poor

24 May 2026

lauren

Location was dirty, elevator was out of service, the room had mold in the shower, the wall paper was peeling off the walls

Partner

10/10

Exceptional

24 May 2026

Yesica

Closed off parking.

Friends

10/10

Exceptional

24 May 2026

Cheri

It was a nice secure quiet stay. I would stay again.

4/10

Poor

24 May 2026

Angela

Cleaning staff had crying kid when cleaning the rooms. Bathroom smelled like mold didn’t want to take a shower. Pillows were lumpy. Loud area. Only thing good was a cafe around the corner in walking distance past the homeless people. Never again. Stayed one two many times.

Partner

6/10

Pleasant

22 May 2026

Eric

Parking off the road was well worth staying in the hotel.

Friends

8/10

Excellent

15 May 2026

Gary

Parking secure albeit a little tight. Staff not overly friendly- business like. Room clean but tub chipped, a couple areas of the floor were very soft. Air conditioning did its job but was loud. Breakfast was spartan and coffee poor as most hotels so we went down the street. Location of hotel very good for us. Good value for the money.

Partner

6/10

Pleasant

12 May 2026

Dominic

The location was convenient, but not necessarily the safest part of the city.

The room itself was clean, but decorated with furniture IKEA wouldn’t even sell. The wallpaper in the bathroom had been cut and sloppily glued back together. However, it was clean and everything worked so I would stay there again having adjusted my expectations.

I found the staff to be very dismissive, and a couple times slightly rude. I didn’t have housekeeping service the day after check-in. I went down to the front desk and asked for towels because ours were used. The gentleman that I spoke with about the towels was clearly not happy about having to provide towels. His facial expressions, his demeanor and the tone in his voice as he asked me the same questions three times was the antithesis to a hospitality is supposed to be. As a former GM for Marriott with decades of experience, I was offended by the lack of professionalism and their ability to even be nice. All I asked for three towels….

Friends

2/10

Poor

11 May 2026

Hieu

There were signs of mice and I saw one in my room. There needs to be an inspection asap.

10/10

Exceptional

09 May 2026

Brian

Great stay as always.

2/10

Poor

08 May 2026

Michala

We went to go see if we could check in early at 2pm for a 3pm check in time - the front desk didn’t even ask me for my name/reservation and immediately said the room wasn’t ready until 3p. When we finally were able to check in, the elevator was broken so we had to carry our large suitcase up 3 flights of stairs. Our room had an odor to it, the wallpaper was peeling off of the walls and the shower did not get hot even after running it for several minutes. When we expressed our concerns to the front desk and inquired about a refund, it was denied. We were then told to call the manager the next day (who did not answer when called). We booked another hotel instead as we did not feel safe/clean in this hotel room - I would not recommend this hotel.

Partner

10/10

Exceptional

07 May 2026

Brian

I had a great stay.

8/10

Excellent

06 May 2026

Victor

Convenient location, pleased to have free on-site parking, inexpensive cab ride to dinner. Staff very friendly, we could tell older hotel but room was clean. Pillows were too hard which made it difficult to sleep.

Partner

8/10

Excellent

06 May 2026

Gustavo

Easy and secure parking

Self

10/10

Exceptional

29 Apr 2026

Ronald

Clean room, well lit and free parking—-all at a good price.

Partner

8/10

Excellent

18 Apr 2026

Ramon

The parking is very helpful, other options will charge extra for parking. The location can be a bit shady at night but it’s actually a few blocks away from public transit to downtown and walking distance to City Hall.

Self

8/10

Excellent

17 Apr 2026

Troy

Reasonably priced. On the fringe of Downtown but easy walk. Older style motel but clean with good amenities. Only issue was the need to use doorbell to enter which felt awkward at times if after hours.

Friends_and_family Family

2/10

Poor

17 Apr 2026

Steven

I had an awful stay, I left after 2 hours and killing a roach in my room. The whole hotel smells like mold, roaches in my room, floor feels like you are going to fall thru it, wifi is awful constantly discounting and a broken elevator when you have people staying on the 3rd floor that are disabled and no help offered by the front desk. The hotel feels like a 1/2 way house. Hotel refused to refund even though it was not as described. DO NOT STAY HERE!!!!!

Self

8/10

Excellent

08 Apr 2026

James

I was there for a concert

Partner

8/10

Excellent

05 Apr 2026

Ali

Although not the best kept and maintained, the bathroom could definitely use repairs and DEEP cleaning. The hotel itself very conveniently located, and the on-site parking is a major win. Wasn't my first time here and don't it'll be my last while I travel solo.

If the hotel is reading this, please work on those bathrooms

Self

6/10

Pleasant

04 Apr 2026

Brenda Lorena

Elevator did not work, bath light couldn’t be turned off, the sink had a water leak and breakfast was not refilled quick enough

8/10

Excellent

03 Apr 2026

Sieanna

On-site parking, someone always available at the front desk..

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Ahmad

Yes

10/10

Exceptional

29 Mar 2026

Scott

T

8/10

Excellent

29 Mar 2026

Hezekiah

More parking for customers would be nice to avoid parking on the streets for some.

Self

8/10

Excellent

26 Mar 2026

Gustavo

Parking is great

Self

6/10

Pleasant

26 Mar 2026

Joanne R

I would call this hotel a motel. My room was on the second floor and I had to car my luggage 2 flights up!!
Breakfast were cold choices,(the bread was stale).
For the price I would look for another accommodations.

Self

6/10

Pleasant

24 Mar 2026

Kevin

Parking is the perk

Self

10/10

Exceptional

23 Mar 2026

Esmeralda

Clean room, amazing staff, air conditioning, and perfect location

Partner

10/10

Exceptional

22 Mar 2026

Steven

Clean, quiet, polite staff. Bed was a little hard, but most hotel beds seem hard to me. Be aware that they have a limited amount of parking, and when they run out, they run out. Excellent value for the money!

10/10

Exceptional

19 Mar 2026

mete

The hotel was decent. The room was clean, parking lot is big and decent. Personnel was kind, breakfast does the job just fine. This hotel is really good hotel for its price.

Family

6/10

Pleasant

18 Mar 2026

Stanton

Had some parking but could fill up if busy and then you are on your own. Breakfast should be skipped as it is no more than corn flakes or toast.

Family

8/10

Excellent

18 Mar 2026

Jeremy

I stay at this place because it’s cheap and convenient for going out in SOMA and having a place to park. It’s clean enough that you don’t feel gross being in the rooms. The front desk staff are not the most warm/welcoming. The beds are definitely not comfortable. But you get what you pay for.

6/10

Pleasant

12 Mar 2026

Robert

Felt very unsafe here! Had no idea the condition of the neighbourhood. Would not stay here again. Property was fine and staff was friendly.

Family_with_children

10/10

Exceptional

08 Mar 2026

Claudia

I needed a safe, clean, comfortable, quiet place to stay without breaking the bank. I was attending a very busy educational conference. This was the right place for me. I was able to park my car without paying hefty parking fees. The bed was comfortable. I rested very well. Thank you so much!

Self

2/10

Poor

05 Mar 2026

Patrick

this is to the man who sent me a message here day before yesterday: were you at the property when your employee discriminated against me? for you to say that my feedback would help your property improve and for you to insuate that your property and staff deserved high marks tells me you are completely out of touch with reality. I had stayed at your property for 3 nights and hadn't spoken to hardly anyone. the day your employee called the police on me and had me forcibly removed I was literally in shock. I returned from a morning away and sat down in the communal breakfast area to do some paperwork. without any provocation the male front desk clerk appeared and told me I had 10 minutes and then I couldn't sit there anymore. I asked why and he told me I just couldn't.. I responded that I didn't see any signs prohibiting my sitting in the otherwise COMPLETELY EMPTY ROOM. In fact just my moments previous to my arrival there had been two couples sitting and laughing at one of the tables I also told the male employee that I didn't have much choice because I been asked to vacate my room because the property had been sold out the night before and that each room needed to be cleaned. strange because the housekeeping staff had never cleaned my room. moments later 3 police cars arrived with 5 informed SFPD officers. one officer told me I could go anywhere else but I wasn't allowed to return to this property. so I was soon walking the streets of SF with both of my bags in tow. I am a

Self

10/10

Exceptional

01 Mar 2026

sam

everything was great

10/10

Exceptional

01 Mar 2026

Josh

Was great for what I needed

Self

10/10

Exceptional

28 Feb 2026

Alec

Good value for the price :) water pressure was weak, and wallpaper rolling off the walls. Was walking distance to 1015 Folsom

Partner

8/10

Excellent

26 Feb 2026

Gustavo

Good for solo travelers

Self

6/10

Pleasant

17 Feb 2026

Evgeny

Staff ok. Baffet very pooe not eadab
Ble. Milk was sour, people watch just leave.elevatour our of order, take you laggage to 2 floor .bad room condition, smell, conditioner noisy, foul smell.

Family

2/10

Poor

17 Feb 2026

Erika Aimee Gunio

The front desk was okay everything else was questionable.

Partner

8/10

Excellent

15 Feb 2026

Francisco

Room was very nice. The faucet dripped. The elevator was broken still. Been here every month since November and still broken. Free parking is awesome, thank you. Coffee tasted of hot plastic - not good. Im talking about the one from the lobby.

8/10

Excellent

15 Feb 2026

John

Clean room, nice staff.

4/10

Poor

02 Feb 2026

Joseph and Yolanda

Parking Experience
The hotel garage fills up quickly, making it difficult to find a spot. If the attendant is not present, guests are required to wait to be let in, which can be inconvenient.
Room Conditions
We requested a room with two queen size beds, but received full size beds instead. Additionally, the room was not very clean upon arrival. The television provided was very small, making it hard to see, and there were noticeable stains on the bed sheets.
Breakfast Offerings
The breakfast consisted mainly of cold cereal, with limited options available. There was not much else to choose from, leaving the meal unsatisfactory.
Bathroom and Amenities
When using the shower, the hot water took a long time to heat up. The internet connection was extremely weak, with barely any signal available.
Overall Recommendation
Based on these experiences, I do not recommend this hotel to anyone.

Business

10/10

Exceptional

26 Jan 2026

sai siddardha

Clean and spacious rooms

10/10

Exceptional

25 Jan 2026

Robert

Check in was pretty easy. Rang doorbell (door was locked) and had worker immediately greet us. Worker was friendly, lobby looked decently clean. Explained everything pretty well.

Leisure Friends

6/10

Pleasant

19 Jan 2026

Jesus

Very outdated, but the bed was clean. AC Unit when turned on smelled of urine.

Parking is included and a nice amenity, vehicles are gated from the street in a private lot.

Leisure Partner

2/10

Poor

18 Jan 2026

christen

This place could use a major refresh. There was mold everywhere in my room. Not sure the last time the carpet was replaced, but it desperately needs it. The entire room smelled musty and everything stayed damp. The bed was sunken in and the bath towels were stained. To get in and out of the establishment was inconvenient with constantly needing to wait for the staff to let you in and out. Granted, the area this place is in makes sense for the security. There are not enough parking spots for all the rooms and the motel should consider doing parking reservations instead of advertising they have general free parking. It’s extremely misleading. My tv and remote did not work. The elevator did not work. Which seemed as a typical theme. Nothing working. Staff wasn’t that friendly or accommodating. One of the lights in the bathroom was stuck on for 2 days until I figured out how to get it turned off. The shower curtain rod was coming out of the wall which made the shower curtain basically useless. The WiFi was not strong or consistent. The only positive was that you barely heard the city noise, due to the enclosure of the access to the rooms. However, once in that area, you could hear everything pretty clearly. But if no one was in the walkway, it was very quiet. The price was cheap and the quality of the establishment reflected why it was so cheap.

Business Self

10/10

Exceptional

16 Jan 2026

Suparinya

Staff

10/10

Exceptional

06 Jan 2026

Ely

Another great stay, always friendly staff and clean rooms

8/10

Excellent

30 Dec 2025

Robert

Parking was secure but not easy, are truck was hard to maneuver around the small parking lot.

Leisure Family

6/10

Pleasant

30 Dec 2025

Joel

Rooms smell of heavily scented soap or detergent - some more than others. First room was intolerable, but they switched us to another room, although with a smaller bed.

Leisure Partner

10/10

Exceptional

30 Dec 2025

Luz Patricia

Comfortable, quite and very good for the price.

Leisure Family

10/10

Exceptional

28 Dec 2025

Carrie

Great parking.... Free and secure, staff was accommodating.

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Gino

Staff courteous, but room smelled kind of bad we had to air it out some and the carpet around the a/c unit was wet and that was the oder from the unit that was the smell. otherwise a nice room and comfy beds

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Tattenai

Perfect

10/10

Exceptional

15 Dec 2025

Stephen

I really enjoyed my stay, I just needed to crash 1 night working a gig and everything was on par. polite staff, easy & comfortable experience. no frills basic hotel, but shower was hot, bed was clean and comfortable.

Business Self

8/10

Excellent

07 Dec 2025

Bradley

Parking was free, and the parking lot was secure (behind a closed garage door

Business

10/10

Exceptional

07 Dec 2025

Atanas

Everything was great!

Business_and_leisure Self

6/10

Pleasant

05 Dec 2025

TIM

The elevator wasnt working and i have a bad hip.taking the stairs was pain for me.

Business

6/10

Pleasant

05 Dec 2025

Ana

Despite of the area parking was secure.

Leisure Partner

8/10

Excellent

30 Nov 2025

Karla

Good Hotel

Leisure Family

6/10

Pleasant

26 Nov 2025

J

Just ok

Business Self

10/10

Exceptional

25 Nov 2025

Mark

Clean room, very safe and secure

Leisure Family

4/10

Poor

24 Nov 2025

Julio

Bad receptionist

6/10

Pleasant

23 Nov 2025

Vanessa

I think this was an average stay. It was great to have parking and not worry about where to park. The light breakfast did not offer gluten / oat free items which is okay. It was very limited in variety but grateful to have coffee in the am at the hotel. Staff friendly.

Leisure Family

4/10

Poor

18 Nov 2025

Stanley

The only elevator available was inoperable!

Leisure Self

8/10

Excellent

15 Nov 2025

Aria

The rooms were decent, kind of small but suitable for two of us! The property was locked and felt safe and there were people we could get help from at any hour. Would stay again! Area around was not as sketchy as people make it seem. Wouldn’t wander alone but felt safe with another person.

Business_and_leisure Family

8/10

Excellent

11 Nov 2025

Kirin

Great location
Free
Parking
Convenient

Leisure Family

8/10

Excellent

09 Nov 2025

Gustavo

Great place. Parking included.