Name: BEI San Francisco Trademark Collection by Wyndham
Address: 50 Eighth Street, San Francisco, 94103, US

8/10

Excellent

22 Jul 2026

Jason

Check-in was easy and quick. Parking was available and easy! We were in walking distance from the theater which was the goal, and a bakery was within the block as well. Hot water was fast and plentiful, and the ice machine was just a couple doors down. They didn't seem terribly busy for a weekend, so no issues with the elevators. Would recommend.

2/10

Poor

19 Jul 2026

Mariam

The room was super dirty

8/10

Excellent

19 Jul 2026

Britney

Stayed one night for a concert, a plus was that it was close to the concert venue and we were able to walk. Only thing I would say is the floors in our room had stains on the carpet which was a little offsetting. But overall it was a good stay. Parking was expensive considering how tight parking is.

Partner

8/10

Excellent

17 Jul 2026

Lorell

I appreciated staying here as this was my first time in San Francisco. The fact that parking was included for my stay is a huge plus. Especially in San Francisco, where parking garages seem rare and finding parking is even more difficult to find or way too expensive. The hotel was nice and not too far from the pier 39. The staff was very helpful in providing recommendations for places to visit. The room was clean when we arrived, but did seem a little dated. It was still a very comfortable stay. The only thing was I had to ask for more towels, but room service so very fast and provided extra towels quickly. I appreciated and enjoyed my stay. We were here as a family and being here made our time in San Francisco easy and for the most part enjoyable. The only thing I did not like was that they allowed people who were not staying here to park in the garage; but this wasn't the worst part. It was bad in the sense that outsiders who were attending an EDM concert, parked and blcoked people by parking horizontally. They parked behind cars that were parked vertically. They were not cited or towed. It made it hard for people who were staying here, to leave. As a result, we left our car parked here during our stay and took public transportation, to avoid losing our spot or getting blocked from coming and going. Thankfully, I did not have an urgent need to leave or I would have been complaining. I did feel bad for the car parked next to us who was checking out and couldn't for hours.

Family_with_children

4/10

Poor

15 Jul 2026

Michael

Lady checked us in helpful. Male staff was rude and not helpful

Family_with_children

8/10

Excellent

15 Jul 2026

Cristobal

Amazing staff! Very welcoming!
The hotel was under some renovation on our floor but still very quiet. Room was very clean, beds comfortable
Just the AC wasn’t too strong.
Overall great stay would definitely stay there again!

Family

4/10

Poor

14 Jul 2026

Jessica

If the carpets were replaced it would do wonders for the property.

Family_with_children

6/10

Pleasant

13 Jul 2026

David

No frills for sure. I expected much more. Our “city view” from the 11th floor was a back alley and view of Valet parking. Stripped down room. Bare bones. Felt hollow. Tv channel selection was horrible. A/C filter was dirty. Breathe bad air all night. Single cup coffee maker and only two coffee pods seated on a shelf. A refrigerator just sitting out in the open of the room that barely got cold. The lobby was a ghost town. No nothing. A vending machine around the corner. Front desk clerk was rude and acted like he didn’t want to give us more coffee. It was not a good experience at all.

Friends_and_family Friends

8/10

Excellent

12 Jul 2026

Robyn

Great location near orpheum. Beds were okay. Carpet was pretty stained! Windows dirty.

Family

4/10

Poor

10 Jul 2026

Sonia

We recently stayed at BEI Hotel in San Francisco, and while the location was convenient, there were several significant drawbacks that impacted our overall experience.
The best thing about this hotel is definitely its location. It’s centrally placed and made getting around the city fairly easy. However, beyond that, the stay left a lot to be desired.
The hotel appeared to be very short-staffed, which showed in the level of service. Requests took longer than expected, and the overall attentiveness was lacking. For a hotel in a major city, this was disappointing.
The rooms themselves were underwhelming. The beds are extremely low to the ground, which is uncomfortable and not very practical. The bedding situation is also not ideal. While there is a refrigerator in the room, there is no microwave available. In fact, there is only one microwave for the entire hotel, which is inconvenient for guests who want quick access to heating food.
There is also no restaurant on-site, which limits dining options even further. Given the lack of food amenities, having only one shared microwave feels insufficient. Another issue was the towels. Guests are provided with a limited number, and the hotel encourages reuse in an effort to conserve water. While the intention is understandable, it can be inconvenient for longer stays or for guests who prefer fresh towels. Overall, while the location is a strong point, the hotel falls short in comfort, amenities, and staffing.

Friends_and_family Family

2/10

Poor

07 Jul 2026

Jessica

Do NOT reccomend. Thankfully the staff was kind and apologetic. The Lobby is misleading because it’s nice and modern although the bar is closed. The parking garage felt safe but smelled so strong of urine. The room was supposed to be available for checking at 4 although upon arrival at 7pm we were told the system was down and we were not able to check in so we got stuck sitting in the lobby for over 30 minutes. Once we got into our room the only nice things were the tv and the view. Bedding and carpets were stained and dingy. The bathroom door didn’t even close it was a “rolling door” which would be fine if you could actually roll it without feeling like it was stuck or going to pop off the rollers. The ceiling had visible mold on the roof. They only provided 2 towels with a sign asking to reuse towels although we had a room booked for 4 people. The air conditioner was disgusting and super loud. Just all around was NOT a nice stay.

Family_with_children

2/10

Poor

06 Jul 2026

Martin

The room had stains everywhere the bathroom was stocked for only one person with towels then I tried call front desk no one answered after I called like 10 times at different time frames and then fire alarm at 1045 am when I wanted to sleep in just one of my worse stays at any hotels and I travel a lot and visit low end hotel to high end resort no comparing but this would be at the bottom of the list so far

Partner

2/10

Poor

05 Jul 2026

Corrina

Found a roach was a fire neighbors were blasting music until 5 o’clock in the morning. Had to call security

Family_with_children

10/10

Exceptional

04 Jul 2026

Joel

Very friendly staff in the front desk his name was Ben

10/10

Exceptional

03 Jul 2026

Tanya

We love it here stay here every year in June for pride

Partner

6/10

Pleasant

02 Jul 2026

Thema

Hotel is in a convenient location however the carpets are filthy, the shower backed up into the tub, and bed linen was not clean, very dirty grout between tiles, bare bones room and overall not very clean

Business

6/10

Pleasant

01 Jul 2026

Erica

Only one elevator was working, had to wait 15-20min to and from room on 10th floor. The room was ok but the one mirror was in bathroom and was high, could only see myself from shoulders and up.

Self

6/10

Pleasant

01 Jul 2026

Anna

This is a fine hotel if you only need the basic necessities. We stayed here for a week and the central location and proximity to the civic center and main public transit lines were definitely the best part. For a four star hotel though, it was definitely lacking in amenities. Our two double beds room came with no fridge, microwave, or desk/table. When we requested a mini fridge we were informed that it would be an additional $20 per night (on top of the already required amenity fee). The bathroom had a difficult to open sliding door that was at least two inches away from the wall, so any smell/sound went straight into the main room. The heater/AC was also very loud and the walls were paper thin (you could clearly hear conversations from the hallway and rooms next door). The room itself was clean enough, although the carpets were dingy and the beds were low to the ground.

Friends

4/10

Poor

30 Jun 2026

veronica

Floor was supper dirty . It is not 4 star hotel. We paid way too much for the room.

Family

8/10

Excellent

30 Jun 2026

Ashley

I really like the location of the hotel as well as the layout and the parking accessibility. The staff was helpful as well. The only problem was that they never answered the phone once I tried calling the front desk. I do understand that most likely they were busy, but it was in the span of two days and it was a slightly inconvenient. Other than that. It was a great place and I would definitely stay there again.

Friends

2/10

Poor

29 Jun 2026

Shivani

I booked a Studio, Non-Smoking, Terrace room at BEI San Francisco, Trademark Collection by Wyndham through Expedia, and the room I received was extremely disappointing and did not match the listing photos or description.

The listing made it look like the room had a separate living area and sleeping area, almost like a true studio layout with distinct spaces and studio-style amenities. In reality, that is not what we got at all. The room was much more basic, did not have the layout shown in the photos, and lacked the studio feel and amenities that were clearly implied online.

The “terrace” was also misleading. The photos made it look like a nice outdoor extension of the room, but in person it was just a plain concrete patio facing a parking structure/mechanical equipment, with none of the inviting look shown in the listing.

To make matters worse, the room was not clean. There was hair left in the shower from a previous guest, and hair was also found around the room. That is completely unacceptable and made it obvious the room had not been properly cleaned before check-in.

Overall, the room felt much older, more worn, and much less maintained than advertised. Between the misleading photos, the inaccurate room layout, the disappointing terrace, and the poor cleanliness, this stay was not worth the price. For $459 for two nights, I expected a room that at least resembled the listing and was properly cleaned.

I would not have booked this hotel at that price had the listing ac

Partner

6/10

Pleasant

29 Jun 2026

Shiana

Should inform people that the desposit is $150 PER NIGHT, so if you’re not prepared to pay that price it’s extremely inconvenient, really messed up my budgeting for the entire weekend since I stayed for 3 nights. The bar was inoperable and the elevators could be updated. Staff was nice and rooms were clean I would stay for the convenience of the location again but be more prepared now knowing pricing

Friends

10/10

Exceptional

29 Jun 2026

Lawrence

A very convenient location with new refreshed amenities. The staff are friendly, and in the parking space a little bit tight, but everything else is good.

4/10

Poor

27 Jun 2026

Randy

The Elevators Did Not Work, the Restaurant Shown In Pictures Is Non Existent, A 480 something Dollar Booking Turned Into Over 700 with amenity Fees, With NO AMMENITIES !!!!
NEVER AGAIN !

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Judy

Parking garage was a plus.
Conveniently close to the orpheum theatre.

Partner

10/10

Exceptional

26 Jun 2026

Braeden

Great place to stay . Nice people great location

Friends_and_family Friends

4/10

Poor

26 Jun 2026

Nakita

This hotel was getting ripped to shreds online as I was reading the reviews coming up on my stay and now I know why. First of all, I called the front desk multiple times before my stay just to get clarifying information about their incidentals fees and the resort fee and they kept hanging up on me!!! I didn’t need to speak to the financial department just for them to confirm how I’d be charged at the front desk when I got there. I was stressed before even getting to the hotel. The only reason I didn’t cancel this reservation was because it was getting too close to my stay. Then when I got here, the lobby looks great but is half dark because their “bar” and “restaurant” are not open. Only one elevator works. I put in multiple requests with the front desk for extra hand towels and to fix the TV… no one came. Then I paid extra for late check out at three and their cleaning manager bangs on my door at 8am asking when I’m checking out…. I was upset to say the least. The hotel is not horrible but it is not up to the Wyndham standards. This location needs to be de franchised because it really does give the corporation a bad look.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Brianne

The hotel was nice enough, but the carpets in the room were very stained. Everything else seemed pretty clean. Walls are a little thin, could hear the person next door talking

Friends

10/10

Exceptional

22 Jun 2026

Luo

Convenient location and clean facility.

10/10

Exceptional

20 Jun 2026

Adriana or Robert

Staff is always super helpful here. Parking is great, security underground, rare in SF

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Irene

Parking there was a bit confusing due to construction nearby, overall a peaceful stay. would definitely recommend for an easy hotel near town

Partner

2/10

Poor

19 Jun 2026

Ashley

Honestly this was one of the dirtiest rooms we've seen in a long time. The pictures online fool you. The lobby is updated but none of the rooms are. The bathroom door is basically a piece of wood hanging on rollers, so zero privacy. There are huge stains on the carpets and walls as well as the window shades. The plastic roll down window cover was full of holes as was the bedding. We ended up leaving the hotel early even though they wouldn't reimburse us just to get out of there.

Family_with_children

2/10

Poor

19 Jun 2026

Alisa

The toilet didn't flush properly. I had to clean the tub to use it and in between uses. The lights on the headboard didn't work. It was literally one of the worst hotel experiences I've ever had.

Told the front desk- they claimed someone was coming and they never showed.

Partner

6/10

Pleasant

19 Jun 2026

Victor

The hotel and property were well taken care of. The reason my stay wasn't what I had expected was because none of the lobby was open. I mean that the bar was closed and there was no continental breakfast was non existent. I chose this hotel because it was close to the Orpheum Theater and because it had a bar and lounge area. The bar wasn't open, even on a Saturday night, which made relaxing unavailable. The area was live and busy but the hotel was not. Kinda put a damper 9n my weekend of kicking back and having a relaxing night. Not sure if I'd stay there again unless they open the lounge area. I will say that the room and bedding was very nice and comfy. Overall the stay was nice but a little boring unless I had to venture outside the hotel.

Partner

2/10

Poor

19 Jun 2026

Kyle

Charged twice for parking fee

Partner

10/10

Exceptional

18 Jun 2026

Luo

Good facility and great location in SF.

Partner

2/10

Poor

17 Jun 2026

Makayla

Never again. Beds are not comfortable at all, room had a really weird smell, hidden fees up to $300 and i didn’t know about them. Good thing it was just for a night. Elevators wasn’t working never again

Friends

2/10

Poor

16 Jun 2026

Sierra

Worst room I’ve ever been in. Booked an accessibility room for my parents and the bathroom door was broken, floors were stained/ discolored, huge gap between the door and the floor, the only temp for the water was scalding and aside from not actually being accessible (bed was super high & so were outlets) the room was just generally gross and unrenovated. Had them moved to another room which was maybe 10% better, wasn’t accessible but had been renovated but still the water was only 1 crazy hot temperature, the floors were bleached & stained, there was a huge makeup stain on the “clean” comforter but ironically the bed was much lower and there was more room in the main room area so you could move around a wheelchair. The staff was nice and the lobby was nice but the hallways, elevators and especially rooms were disgusting. I took video as it was my mother’s birthday and she had been really looking forward to going out for once (she doesn’t usually because of the accessibility issue) and I couldn’t feel more terrible that they gave us such a terrible room. When I spoke with the manager they said we basically got bad rooms because of a convention and all the good rooms had been taken even though it’s not like the rooms were discounted, the prices were actually higher because of the convention. Disappointing.

Friends_and_family Family

4/10

Poor

14 Jun 2026

Alan

The hotel had issues with the AC had to change rooms when i arrived because the neighbors were playing music and smoking at 2 am which made my room smell as if they were smoking in mine. The carpets are stained with every color stain you can think of and the location is not the safest that the staff recommended we uber to our location out of safety.

Business Self

10/10

Exceptional

10 Jun 2026

Melissa

I liked how easy it was to park

Family

10/10

Exceptional

07 Jun 2026

Christine

Everything was wonderful!

Friends

6/10

Pleasant

05 Jun 2026

Kathryn

Lot was full so parked down the street which cost $80 for 24 hours. Staff were great, very friendly, polite and helpful. Offered information on things close by and local. The room was plain but clean. No refrigerator, no mirrors or tables. It was fine. Hotel lobby was nice. I would stay there again to see the Phantom of the Opera at the Orpheum right across the street. All in all it was a good experience.

Friends_and_family Family

6/10

Pleasant

04 Jun 2026

Angeline

The room is just okay, very outdated.

Family_with_children

10/10

Exceptional

02 Jun 2026

Tony

Such an well kept, modern room! Loved my stay!

Self

10/10

Exceptional

01 Jun 2026

Ricky

Modern esthetic paired with a very clean room. Parking included in stay was key especially in that area. Room was spotless clean and smelled fresh.

Self

6/10

Pleasant

31 May 2026

Dana

The carpets were stained, the sheets & towels stunk, the tub backed up while you were showering, and the walls were paper thin so we could hear everything that the neighbors said which unfortunately did not stop until 2:30 am! I would not stay here again.

Partner

4/10

Poor

30 May 2026

Maria

Will never be staying here again — got no sleep, the walls were paper thin. The rooms were super worn out that the walls were peeling and there was a lot of strange stains on the carpet. Someone even left a piece of gum in the floor that no one cleaned up. The staff was great, really friendly.

Self

8/10

Excellent

25 May 2026

Connie

The staff was amazing. So friendly and helpful. Rooms were clean but some stains on the carpet. Parking garage was good, but issues with the parking tickets working to leave hotel. Would stay again because of the location downtown

Partner

2/10

Poor

25 May 2026

Carol

The hotel room is not sound proof! We could hear all the noises from next rooms! At one point in the middle of the night, we thought someone was knocking at our door and we woke up so many times from noises during the night. While there is “incidental charge” from the hotel which is understandable, a $35 charge is not refundable and the staff told us that “THE $35 CHARGE IS BECAUSE WE CHOSE TO STAY AT THIS HOTEL “

6/10

Pleasant

18 May 2026

Scott

Nothing special. Hotel needs a refresh. Parking is too expensive. In a very busy, hard to get to location in SF. Noisy outside.

Self

4/10

Poor

18 May 2026

Mikhail

Looks are a bit deceptive on photos

Partner

10/10

Exceptional

15 May 2026

Jieyuan

Perfect

8/10

Excellent

11 May 2026

Alma

Central location

Partner

2/10

Poor

10 May 2026

Isaiah

I wouldn’t stay here. It’s dirty. It’s not in a great area how to get a refund for my hotel they have baby cockroaches

Partner

10/10

Exceptional

10 May 2026

Crystal

Everything was good

Friends

4/10

Poor

06 May 2026

Dylan

Rooms look e way better in photos. On arrival, room felt like a cheap motel

6/10

Pleasant

05 May 2026

Sasha

Basic rooms. Average cleanliness. Tried to contact hotel for itemized receipt for stay and was on hold for 45 minutes and never talked to anyone!

Partner

6/10

Pleasant

03 May 2026

Keith

the sheets and bedd were not clean

Friends

2/10

Poor

30 Apr 2026

Abigail

Worst hotel ive ever stayed at. There were ants in the bathtub. I called downstairs to ask if someone could bring me a bottle of water and I was on hold for 15 minutes just to be told no when she returned. The staff is useless.

Self

6/10

Pleasant

29 Apr 2026

Nikita

Room overall was clean and better than expected. Crowd was very questionable. Deep odor of drugs and tobacco in common areas. No food options. Seems to be on life support as a business.

6/10

Pleasant

23 Apr 2026

LISA

No bar or restaurante and dirty rooms, stained carpets

10/10

Exceptional

17 Apr 2026

Quiana

Easy parking, super comfy space, quiet rooms, luxurious feeling. Thank you to Ben at the front desk :)

Partner

6/10

Pleasant

12 Apr 2026

Mark

I feel like I paid more then what this hotel was worth. I got the cheap room and I literally got the cheap room. The lighting is very dim in the room. No refrigerator and the coffee maker did not make hot coffee. It made coffee but it was the same temp as the water I put in it. The carpet had some stains like it was in need of a good cleaning or just needs new carpet. The staff is good though, no problems there. I just don't like overpaying for a room. The previous week I got a suite in San Jose at a Marriott hotel for $137 with free parking. This place I paid over $200 and got a basic room that was probably comparable to Motel 6 or Super 8. Pretty disappointed as I've stayed here numerous times and always had a decent room. I know it's SF and everything is expensive.

Self

4/10

Poor

09 Apr 2026

Sierra

Weird hotel for sure — the walls were so thin we heard *everything* our neighbors were doing. Interesting night

Partner

4/10

Poor

09 Apr 2026

Shonda

The room itself was clean, yet very outdated. There was a lot of strange behavior in the building that honestly reflected sex work. The hotel is situated in the middle of Skid Row. Homelessness, drug use openly, and people even using the bathroom on the sidewalks.

Partner

4/10

Poor

08 Apr 2026

Kamal

The Property was showing 9.2 on expedia but the it was crap.

Family_with_children

2/10

Poor

08 Apr 2026

Sneha

Not a good hotel, stained carpets, dried blood on the wall, a smelly room and what I think were uncleaned sheets (that made me have an acne breakout). The team refused to refund me for my second night!

Self

6/10

Pleasant

07 Apr 2026

Jenna

The staff at the front desk was always friendly and helpful, but you needed to go down to the front desk to get help because the phones didn't connect properly. More than half the TV channels didn't work and casting to the TV did not work either (they even let us try in another room... Same, half channels were broken and so was casting). Rooms were Spartan. Not much other than the beds and one wooden chair, so you have to put a lot of your stuff on the floor. Our room did not have a fridge. (The room whose TV they let us check did so maybe we got a bad room, I don't know.) The carpet had a large stain and the duvet had holes in it, so it felt shabby but not unclean. Loved that they had filtered water and ice available on each floor so we could keep our reusable bottles filled. All in all felt pretty overpriced but was exactly where we needed to be location wise and nothing was a deal breaker. Very middle of the road stay.

6/10

Pleasant

30 Mar 2026

Tanner

Parking was easy to access and simple to pay for. My main issues were with the cleanliness of the rooms, like the floor being dirty, shower not clean and the dining table in the room had crumbs on it. Another issue was the elevator, several times it took me 10 minutes to get down to the lobby because the elevators were so slow. Also in the bathroom the faucet had too high of pressure and it wend

4/10

Poor

30 Mar 2026

Kyle

This is a 1 star hotel that advertises as a 4 star. They only had 1 working elevator and only allowed 5 people at a time on it. Evidently, the other 3 elevators have been down for several weeks. The rooms are bare bones. No lamps, stains on carpet, lights are all on timers, and barely any furniture in them. They have a bar space in the lobby area, but the hours of operation are sporadic and the role the booze out on a cart when they do decide to open it. I would not recommend this hotel at all.

Self

8/10

Excellent

29 Mar 2026

Sara Grace

Nice staff. :)

4/10

Poor

29 Mar 2026

Ashley

Do not stay here - stains on wall to wall carpet, and on walls. Room not properly cleaned - hair (and stains) in bathroom. Location not good - must be methadone clinics nearby. The front staff were excellent, having to work hard to accommodate the terrible state of the room. Be advised no hotel amenities, nor much in the neighborhood.

Self

10/10

Exceptional

27 Mar 2026

Jaime

Parking was easy

6/10

Pleasant

25 Mar 2026

Jonathan

Room was just fine and clean and kept clean.
However only one elevator out of 4 worked and it’s a 15 story building so wait times were common. Sometimes they let us use the service elevator. The lobby area looks like and has potential to be awesome but right now nothing more than a small front desk. Bar and coffee shop are there but only in concept I guess. Maybe it will continue to get better

Self

6/10

Pleasant

23 Mar 2026

Ursula

Clean room, easy parking, at the time of this stay only 2 of the 6 elevators were working and only allowed 5 people per elevator. One elevator in the front, and if you know the secret, one service elevator in the back. After a nice concert at the Bill Graham it took forever to get to our room because of the wait for the elevator. And definitely put the do not disturb sign up if you want to sleep past 8:30 am as housekeeping is knocking on your door, opening it, and the whole hallways doors too, at 8:30am asking if your need service or are checking out. Ruined my morning for sure.

Self

2/10

Poor

23 Mar 2026

Andresinho

The hotel is just pictures , lobby is beutiful and working places but when you in the room are totally different, old bathrooms with basic soap and small rooms , the gym is not the same as pictures is just a room with basic dumbbells and waiter , no room service , I felt like this place is overpriced for what you get I don’t recommend it at all 👎

Friends_and_family Friends

2/10

Poor

22 Mar 2026

Dionysia

This was one of the most barebones rooms I've ever stayed in.

4/10

Poor

22 Mar 2026

Joleen

This was by far the worst room I've booked. Everything was filthy, water wouldn't drain in the bathroom sink due to some kind of blockage. The coffe machine, fridge, ice machine were disgusting. The A/C and heater was full of dust, mold, etc. Beds were on the ground for some reason. No artwork, no amenities. Only perk was the nice staff. Will never be staying at this hotel.

Friends_and_family Friends

6/10

Pleasant

21 Mar 2026

donielle

Parking was $63 on top of room fees. Only one elevator was working for a 16-floor busy hotel. Beds weren't great, but not the worst. The carpet and shower were dirty. The downstairs bar was closed.

Friends_and_family Family

2/10

Poor

17 Mar 2026

faith

Only 1 elevator was working so most people were using the service elevator. Front desk lady was rude.

Partner

6/10

Pleasant

16 Mar 2026

Gina

Great hotel and location for San Francisco Bill Graham. Only 1/4 elevators EVER work. Can take 15 minutes to get up or down.

Partner

4/10

Poor

15 Mar 2026

Jeremy

Only one elevator that works. A bar in the lobby that is not operational. The lobby is clean but the rooms are dated and old. No furniture for sitting and no table or desk for working. Would not recommend.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Shannon

Great stay. Room was clean, staff were all helpful and professional. Will definitely stay again!

Partner

4/10

Poor

14 Mar 2026

RAJIB

Very basic. Just one coffee pod even though we were two of us. Sliding bathroom door that didn’t close fully. Bare minimum furniture. Would not stay again.

Partner

10/10

Exceptional

13 Mar 2026

Alexandra

Ok room, good location

8/10

Excellent

11 Mar 2026

Cathy

There is a nice restaurant right across the street Turquaz SF that is great for a meal or dessert.

10/10

Exceptional

11 Mar 2026

Yao

Good place to stay. Walking distance to Bill Graham Civic Auditorium

Friends

2/10

Poor

28 Feb 2026

Jack

I checked in and the room was covered in bleach spots. I went to the front desk minutes after walking in and they told me they have accounted for it and I won’t be charged.

I checked out this morning and they took a large portion of my deposit and then told me I have to wait until Monday to speak with someone about it.

I will never stay here again

Self

10/10

Exceptional

28 Feb 2026

Ozgur

Nice and clean

4/10

Poor

23 Feb 2026

Raul

The bed was almost on the floor, and in checking out I get all these resort fees and a parking fee! All this should have been up front, if I would have known I would have looked for another hotel at that price! Why did I have to pay all this made up crap!

Partner

10/10

Exceptional

22 Feb 2026

Andres

I really like because they have a lot security!

Family_with_children

6/10

Pleasant

20 Feb 2026

Alejandra

Camas muy pequeñas .

Family_with_children

10/10

Exceptional

18 Feb 2026

Faviana

room was clean parking was easy

Partner

4/10

Poor

17 Feb 2026

Destiny

A lot of what looked like blood stains had to switch rooms, very plain rooms but workers were very nice

Friends_and_family Friends

10/10

Exceptional

16 Feb 2026

Evelyn

The room was spacious and very clean. The staff was very nice would definitely come back.

6/10

Pleasant

16 Feb 2026

Lindsay

Elevators don’t work. There was only 1 working . They don’t notify you when you get a delivery so anyone can take it.

Leisure Partner

10/10

Exceptional

16 Feb 2026

Visha

We stayed at BEI San Francisco, Trademark Collection by Wyndham and honestly we’re not sure why it gets some bad reviews — we had a great time. The staff were some of the nicest and most welcoming we’ve experienced, which really made the stay feel comfortable. The hotel has a clean, minimalist design that we personally loved, and everything felt simple and modern.

We know some reviews mention the surrounding area or mixed experiences, but for us the stay itself was smooth and enjoyable. Overall, a great experience and we’d definitely stay again.

Leisure Family_with_children

10/10

Exceptional

12 Feb 2026

Giuseppe

Good for the price

2/10

Poor

09 Feb 2026

Julia

Room was dirty. Hair on bathroom walls and stain on the sheet. No refrigerator. Bed was super uncomfortable and locatuon not very safe.

Partner

6/10

Pleasant

08 Feb 2026

William

Pretty average, especially for the price we paid (2.5-3x normal) during Super Bowl weekend. Also paid $35/day + tax for amenities - fitness room very sparse without towels or cleaning wipes, even though they recommend cleaning equipment after use. Not sure if there are any other amenities. Maxwell House coffee in room and virtually no bathroom amenities. Only 4 towels. Elevators old. Positives - good ice and filtered water machine on every floor, clean room, comfortable bed, refrigerator and safe in room, and friendly staff. Old elevators. Self parking $55/day plus 14% tax.

Leisure Partner