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Hayes Valley Inn

San Francisco Area - CA · United States

417 Gough StreetView location

8.0/10Excellent359 Reviews
Cleanliness8.6/108.6
Service7.8/107.8
Comfort7.6/107.6
Condition7.8/107.8
Neighborhood9.2/109.2
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hayes Valley Inn

Located in San Francisco's vibrant Western Addition neighborhood, Hayes Valley Inn offers 64 comfortable guestrooms and convenient amenities such as multilingual staff and luggage storage.

You'll be just a short drive from Moscone Convention Center and Golden Gate Park, and within easy reach of attractions like the War Memorial Opera House and City Hall. San Francisco International Airport (SFO) is the closest airport.

Read more about this hotelShow less

With a stay at Hayes Valley Inn, you'll be centrally located in San Francisco, within a 5-minute drive of Moscone Convention Center and Golden Gate Park. This hotel is 2.5 mi (4 km) from Oracle Park and 2.6 mi (4.1 km) from Chase Center.

Make yourself at home in one of the 64 guestrooms. Bathrooms with shower/tub combinations are provided. Featured amenities include express check-out, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No front desk Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • A car is not required for transportation to and from this property.
    • The property is professionally cleaned.
    • Guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's OpenKey mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit/debit cards; cash is not accepted
    • This property is professionally cleaned
    • Property Registration Number 0453731
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Louise Davies Symphony Hall 0.4 km / 0.2 mi
Van Ness Avenue 0.4 km / 0.2 mi
War Memorial Opera House 0.4 km / 0.2 mi
San Francisco City Hall 0.4 km / 0.3 mi
Haight Street 0.5 km / 0.3 mi
Bill Graham Civic Auditorium 0.6 km / 0.4 mi
Civic Center Plaza 0.6 km / 0.4 mi
Asian Art Museum of San Francisco 0.8 km / 0.5 mi
Orpheum Theatre 0.8 km / 0.5 mi
Painted Ladies 1 km / 0.6 mi
CPMC Van Ness Campus 1.3 km / 0.8 mi
Great American Music Hall 1.3 km / 0.8 mi
San Francisco Federal Building 1.3 km / 0.8 mi
Golden Gate Theatre 1.4 km / 0.9 mi
Warfield Theatre 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 64
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Concierge
  • Luggage room
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN WITH SHARED BATHROOMTWIN • WITH SHARED BATHROOMTWN.FH

    Photos are not available for this room type.

    Hayes Valley Inn

    TWIN WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH SHARED BATHROOMDOUBLE • WITH SHARED BATHROOMDBL.FH

    Photos are not available for this room type.

    Hayes Valley Inn

    DOUBLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH SHARED BATHROOMFAMILY ROOM • WITH SHARED BATHROOMFAM.FH

    Photos are not available for this room type.

    Hayes Valley Inn

    FAMILY ROOM WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hayes Valley Inn

8.0
Excellent
359 Reviews
Cleanliness
8.6 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
7.8 /10
Neighborhood
9.2 /10
Amenities
7.0 /10
100 reviews shown
4/10
Poor
12 Jul 2026
Gerald
I had to give this a low rating because of the poor check-in procedure. They never texted me the code to get into my room. They did not respond to phone message nor emails or text. The key to any hotel is the ability to enter. If you can’t enter your room, it doesn’t do you much good. Cannot recommend because of the bad check-in procedure.
Self
10/10
Exceptional
12 Jul 2026
Jorge
Great location. Spacious room. Easy check-in.
Self
8/10
Excellent
21 Jun 2026
Michael
This hotel is in a great location if you're visiting San Francisco to see a show at the Civic Center. There are also plenty of good restaurants nearby.

One thing to watch out for: there is no front desk. You need an app to get into your room, and you should receive your check-in information before you arrive. Mine never came, and I had to make several phone calls before the problem was fixed.

Also, make sure you ask for the separate code to unlock the front door. If you don't have it, you could end up locked out late at night.
Self
6/10
Pleasant
01 Jun 2026
Jeff
Beautiful property in a fantastic location. Just be prepared - it's not like other hotels, so be sure to read the details.
Friends_and_family Family
10/10
Exceptional
10 May 2026
Paula
I LOVE THIS HOTEL!! It's my second multi-night stay in it. EVERYTHING in the \"suggested subjects\" was \"MAX\"! The \"Community Room\" on the first floor really HAD the feeling of ... well ... \"community\"....including a delightful number of aspiring young Entrepreneurs from South America - perfect English, of course! Clean; sunny-bright; great full-sized appliances including excellent microwave for charming array of coffee-tea-amendments; filtered water. Mind, I have NO reservations about sharing the commode - 2 on each floor - which NEVER was a problem. Each and every one of us was down-right \"TIDY\"! It's in ready walking distance ALL the places I wanted to go: BART/MUNI! Asian Art Museum next to extraordinary PUBLIC Library. Symphony Hall! City Hall AND weekend Farmers' Markets (!) in the UNPlaza in front of it. From it, I defined my own adventures starting at the Presidio [a magical PUBLIC PARK we *must PROTECT* from Greedy Developers - read DJT!!!]. Walked ALL OVER San Francisco (OK, so I took the bus to the OCEAN (read \"Lands End\"). Yes, one Uber - to the specific Memorial Service/celebration as I wasn't sufficiently PUBLIC- transportation\"proficient\" but I am NOW! Hayes Valley itself has become downright FUN, probably again, given its proximity to So Much!! Enough from me - go see for yourself! Repeat: I LOVE THIS PLACE!!!
Self
10/10
Exceptional
04 May 2026
Christina
Loved this place!
8/10
Excellent
19 Jan 2026
Michael
Sharing the bathroom wasn't too bad. Room was tiny as expected, but it even had a closet and a chair. Fan for the restaurant downstairs was outside my window, a plus for me -- free white noise! The cleaning staff in the morning was louder than anyone staying in the hotel. My crookedly wall-mounted TV would only turn off and on and was stuck on a channel so the only thing I could watch was Cops. My room had a sink, which was nice, and no thermostat, which was a problem the first night. Night 1 my floor was very warm, which super-heated my room. Night 2 it wasn't, and things were fine. I suspected the restaurant downstairs had something to do with this but they were doing a booming business on night 2, so who knows.
Overall though not bad, and cheap enough that I'd consider staying there again if I could be guaranteed a room away from the street noise again.
Friends_and_family Family
2/10
Poor
16 Jan 2026
Michelle
Unfortunately, my experience was far below the standard advertised, and several issues made my stay both stressful and unsafe.

I would like to bring the following matters to your attention:

Lack of Advertised Amenities: Reliable Wi-Fi was a primary requirement for my booking. Despite being advertised, the Wi-Fi was non-functional for the duration of my five-day stay. Additionally, the OpenKey app failed to work entirely, forcing me to seek manual assistance every time I needed to access my room. The TV failed to work due to no wifi and no cable.

Property Maintenance & Damage: There was wet paint in the main lobby and staircases. Consequently, my jacket was stained and ruined. Furthermore, a fire alarm went off at 1:00 AM during the stay, which was incredibly disruptive.

Hygiene & Safety: The condition of the shared bathrooms was unsanitary and poorly maintained. More concerningly, I encountered massive bugs inside my guest room, which is completely unacceptable for a hospitality establishment.

Given the accumulation of these issues—specifically the breach of advertised services (Wi-Fi/Keyless entry), the damage to my personal property (jacket), and the lack of basic cleanliness—I am requesting a partial refund for my stay. I believe this is a fair resolution considering the significant inconvenience and the cost of replacing my ruined clothing.

Leisure Friends
8/10
Excellent
12 Jan 2026
Matthew
Hard to beat the deal. Room solid/clean.
Not my normal style but for the money, great! Neighborhood is great. Park. Restaurants. Shops. Bars. Bakery. You can walk to the center of the city. It’s kind of upscale hostel/boarding house.
Partner
10/10
Exceptional
11 Jan 2026
James
Easy check-in and checkout, super helpful staff via phone
Leisure Self
10/10
Exceptional
04 Jan 2026
Enid
All great
Leisure
8/10
Excellent
23 Nov 2025
Jeremy
not bad
10/10
Exceptional
03 Nov 2025
Byron
The room and facilities were very clean and comfortable. The kitchen was clean and well equipped. It reminded me of a very nice hostel. The only downside is the street noise from cars and partyers on the street. Ear plugs help.
8/10
Excellent
22 Oct 2025
Dan
Great value in a super cool neighborhood and a nice room if sharing a bathroom doesn't bother you.
10/10
Exceptional
21 Oct 2025
Michael
A great location for travertine city. Bare-bones, but not mush else is needed in that location. It’s a clean and comfortable room. The shared amenities don’t pose any issues. Only downside is lugging suitcases up the staircase but it’s easily manageable.
Self
8/10
Excellent
13 Oct 2025
Daniel
Basic accommodation but clean and in a good area
Leisure
6/10
Pleasant
23 Sep 2025
Paige
Customer service was responsive but not accurate. A couple of key conditions were confirmed but never realized.
Leisure Family
8/10
Excellent
19 Sep 2025
Karen
The communal kitchen is very clean and stocked with the basics for coffee or tea, plus has a refrigerator and microwave, and a nice place to sit.
Leisure Self
6/10
Pleasant
14 Sep 2025
Anders
Was not able to sleep much due to the poor sound isolation (street sounds), and there was a humming diesel generator working the whole night, felt like it was shaking the whole building
Self
10/10
Exceptional
08 Sep 2025
Masayuki
Always clean!!!
10/10
Exceptional
08 Sep 2025
Marcel
Peaceful experience
Leisure Partner
8/10
Excellent
05 Sep 2025
Max
I want to start by saying the custodial staff here is wonderful—truly friendly and helpful. My stay was pleasant in that regard. My main issue was discovering that the bathroom and shower facilities are communal for the whole floor. I would have appreciated this being clearly stated in the hotel's description before I booked, as it was quite an unexpected surprise. While the staff is great, be sure you're comfortable with a shared bathroom setup before you stay here.
Business Self
10/10
Exceptional
31 Aug 2025
David
Nice spot for a night
Business Self
10/10
Exceptional
11 Aug 2025
Victoria
Stayed for outside lands the festival and had a wonderful stay,
Leisure
10/10
Exceptional
05 Aug 2025
David
Thank you
10/10
Exceptional
29 Jun 2025
Annasel
Excellent staff and great location! Highly recommend.
6/10
Pleasant
16 Jun 2025
Beata Czarkowska
I liked the price compared to other
10/10
Exceptional
19 May 2025
Darold

Easy for short trips

The common areas were shared but we could always find space in the kitchen. The bathrooms and shower were clean and people were respectful of the shared spaces.
Everything was cleaned daily and well stocked of common goods.
Business Partner
10/10
Exceptional
03 May 2025
James
it's an old-world hotel (bathroom down the hall) that has somehow preserved some of its charm. I've stayed many times over the years and always found it and the nearby area safe.
Leisure Self
10/10
Exceptional
30 Apr 2025
Joshua
Good experience
6/10
Pleasant
28 Apr 2025
sophie
Basic accomodation with shared shower room and toilets. Sometimes people would shower for 30 min.

Kitchen was great and beautiful view from shared dining table.

Good central location and value for money. Several stairs so don’t come with a lot of luggage.
2/10
Poor
21 Apr 2025
Rosalie
Nothing to say about this place
Business Family
6/10
Pleasant
12 Apr 2025
John

Read the fine print

First, read the fine print. The parking structure they suggest is well over a mile from the hotel. I have two replaced hips. I was really pissed about that. And we saw many parking structures much closer to the hotel. Know that you will not have.a toilet in your room, nor will you have a shower. Read the fine print. Otherwise, it was fine. Clean enough.
10/10
Exceptional
20 Mar 2025
michael
Property was located next to a lot of restaurants. Very unique property.

Dislikes kitchen on 1st floor, I was on 3 floor.
Business_and_leisure
10/10
Exceptional
18 Feb 2025
Lawrence
A nice place to stay
Business_and_leisure Self
10/10
Exceptional
09 Jan 2025
Edgar
Nice neighborhood very nice stay
Leisure Family
10/10
Exceptional
05 Jan 2025
JULIE
As expected, no complaints.
10/10
Exceptional
10 Dec 2024
Lawrence
Great location
Clean
Well-kept
Thank you!!!
Business_and_leisure Self
10/10
Exceptional
27 Nov 2024
Jacob
It’s was a cool stay close by the china town
8/10
Excellent
25 Nov 2024
Gerard
1st stay 10 yrs ago. Still very clean, charming & quaint!
Super happy to see the Hayes Valley area has continued to blossom & thrive into a 'hot destination area'!!!

Housekeeping took care of our immediate needs and accomodated us with attentive care regarding check in/out as we do not have a cell phone!
Leisure
8/10
Excellent
21 Nov 2024
Robert
Rented the room for a friend.
Staff was very nice, helpful.
Room was clean.
Business
10/10
Exceptional
31 Oct 2024
Brian
Good location. Unloading was a tough experience and you’ll have to walk up stairs to get to your room but the rooms are clean as well as the community bath and water closet. The bed was super comfy. I’d definitely recommend it for the price.
Leisure Pet
10/10
Exceptional
21 Oct 2024
Lauren
The place is super quaint and very cozy and clean. I was pleasantly surprised and would definitely stay here again.
Leisure
8/10
Excellent
14 Oct 2024
Kevin
I was a bit nervous about the shared bathroom, but it was a non-issue. Property is old but well maintained and clean. Lots of local options for food and drink. Van Ness Muni (subway) stop was an easy 3 - 4 block walk away. Area around Van Ness was sketchy with homeless... I felt OK but I'm a 6ft male. Area right around property seemed like a nice, inter-city neighborhood. Didn't see any A/C, so might be hot in summer. I'd book here again!
Business Self
8/10
Excellent
24 Sep 2024
Kenneth
Very well-kept hotel in a convenient Hayes Valley location. Lack of an elevator may be a challenge for older or disabled persons.
Business_and_leisure Self
10/10
Exceptional
23 Sep 2024
Perreyclear
Pleasantly surprised. Next time I will stay for a month! I like communal living, so the shared facilities felt good to me. It’s been a long time since I’ve stayed in a guest house, and the noise took some getting used to, but it’s all part of the experience. If you’re afraid of the unhoused population, I don’t know what to tell you. Makes me happy as a bug in a rug to stay in a lovely old well-loved (and secure!) guesthouse. Will stay again.
Leisure Self
8/10
Excellent
22 Sep 2024
William
Small room and shared bathroom, but the location is great, and the price is reasonable for what you get. Definitely way better than staying in the Tenderloin, and not much more expensive.
2/10
Poor
06 Sep 2024
lance
I called the property around 12:45pm on 9/5 regarding a lost item. They never replied. I texted around 9:30pm and am still awaiting a response. The day before, I contacted the number provided to ask questions; no reply. Very unprofessional.
8/10
Excellent
21 Aug 2024
Lorna
Only one channel. Toilet clogged, no answer on the phones.
6/10
Pleasant
15 Aug 2024
Ruth

Confusing codes

It was okay but confusing to understand how to use the codes at first.
10/10
Exceptional
13 Aug 2024
Katrina

Live like a local...

What an absolutely wonderful stay!!! Everything from check in to cleanliness was perfect. Old and charming, clean and communicating, we absolutely adored our time here!
Friends_and_family Friends
8/10
Excellent
26 Jun 2024
M
Safe area to stay at! 5 min walk to public transportation from where you easily can get to any part of the city. Room and shared restrooms were clean. Had a room in the third floor so had to go up the stairs each time, no elevator. Windows in the room can not be opened, room had an AC output but air condition was still very stuffy.
Leisure Self
2/10
Poor
17 Jun 2024
Jonathan
DISGUSTING! No soap/toilet paper in main bathroom, with a separate toilet-only bathroom with no sink. Stained sheets. Dirty shower caddy for your use. Musty room smell. Neighbors (live-in housekeeping staff?) yelling at each other through paper-thin walls to keep it down.

No on-site front desk, and remote support takes an hour to reply through text. You’ll get locked out of your room if your phone runs out of battery. Maybe this place was different before COVID, but now it basically feels like a place for the transitory homeless.

I left behind the $2 hand soap I had to buy from Safeway, so maybe someone can use that until it runs out.
10/10
Exceptional
15 Jun 2024
Ahmad
I really have enjoyed my stay here, it feels like home; I would rewind it in the future.
Business_and_leisure Self
8/10
Excellent
31 May 2024
Allyson Marie
Very small rooms, but you pay for what you get. Amazing area in Hayes Valley with many things within walking distance. We were two women travelers and felt safe the entire 4 night stay here!
Leisure Friends
6/10
Pleasant
27 May 2024
Clinton
Love the hotel staff. They were able to make my stay important even though the maid service could do a better job with the cleaning, and wish the facilities were accessible to disabled folks who have trouble with stair climbing. Other than that I’ll be willing to stay at this property again.
Leisure Self
8/10
Excellent
25 May 2024
Silvia
Smoke and clean hotel for a night
Leisure Partner
10/10
Exceptional
19 May 2024
Phillip
Super convenient. Clean. Cute.
6/10
Pleasant
10 May 2024
Hwa
There are many eateries around the facility and the area is safe.
Business Self
10/10
Exceptional
07 May 2024
Gionatan
Clean
2/10
Poor
01 May 2024
Nathan
old, dirty
Business Self
2/10
Poor
01 May 2024
Nathan
old, dirty
Business Self
10/10
Exceptional
29 Mar 2024
David

Highly Recommended

Staying here was a bit unconventional as tar as rooms to stay in. Keys are all through your smart phone. Check in via email exchange. But the stay itself was great. Food is within walking distance. Everything's very close by. Overall, staying here was great. Would highly recommend if on a solo trip.
Self
8/10
Excellent
24 Mar 2024
Kuguard
Clean
8/10
Excellent
24 Mar 2024
Robert
Never got the television to work.
Wifi was ok.
Business Self
8/10
Excellent
19 Mar 2024
Erin
Great little place if you’re looking for an affordable option in a safe neighbourhood. I was a solo female and felt perfectly safe in this area. The rooms are cute and clean. Each room has its own sink and mirror. Bathroom and showers are shared which I had no problems with. For a short stay this was perfect!
Leisure Self
10/10
Exceptional
29 Jan 2024
Olga

USF grad student

Great location. Public parking nearby. Excellent customer service. Answered our questions right away. The bed was very firm, but the room and facilities were clean and comfortable.
Business
10/10
Exceptional
11 Jan 2024
Ilker
Excellent clean place located in a very nice neighborhood. Would definitely recommend
4/10
Poor
21 Dec 2023
Verified traveler

Rude

Stayed for 3 nights with 4 friends and it is not a bad place for crashing if you’re going to be out and about most of your trip, but the power happened to be out majority of our stay so we could not use light or power to get ready, it’s not equipped for the disabled (didn’t say they were) so I requested a late checkout being that I was on crutches and needed help carrying luggage up and down the stairs being that there is no elevator and we were greeted by banging on the door starting two hours before our original checkout at 11 am and then a very rude housekeeper continuously banging on our door until we vacated by the agreed upon late checkout time.. noon. They then charged my card without asking and without any mention of an automatic late-checkout fee $50 for the late checkout that we agreed upon… that really did it for me. They refunded the fee after I showed proof they did in fact agree to let us leave at 12 over text, not professional.
Friends_and_family Friends
4/10
Poor
04 Dec 2023
James
It feels like this place can use more oversight by management and to review amenities. The expectations for housekeeping service aren’t clear. I stayed 2 weeks and they knocked on my door the day I checked in when I did not need service, and about a week later when I was on a conference call so I asked her to come back the next day. So the sheets were never changed and the trash was never emptied. There is a kitchen in the photos, but no kitchen in the annex where my room was. I think this property also rents to monthly tenants and there was some drama with some sort of tenant or guest asked to leave and the door codes changed without notice. The bluetooth lock on my door stopped functioning and they had to replace the batteries. I would suggest check the battery levels when turning over the room. So I think more management attention and a clearer simce of what is available as far as kitchen and housekeeping
Business_and_leisure Self
8/10
Excellent
13 Nov 2023
Emily

Great centrally located budget hotel option

I thought the Hayes Valley Inn was a great budget hotel. The room wasn't fancy and there was a stain on the carpet but it was comfortable. I mention the stain only so other people will have their expectations set. The room was clean, but worn in that type of way. The shared bathroom and shower was very clean. There is no front desk but if you call their number the staff is very responsive and helped me out when I had not received my unlock key and also when I needed to store my luggage after check out. It is centrally located but still set back from Van Ness and Market so not noisy at night. Would definitely stay again if I come back to SF.
Self
8/10
Excellent
23 Oct 2023
Traci

Great Stay for the Price!

This is such an amazing location and a great place to stay within budget! We were super bummed that the kitchen had no stove or even hot pad for cooking (only a microwave). Also, it was quite hot while we were there and the room fan was not adequate to stay cool (even with open windows). So fans in the closets of each room would have been nice. I would definitely recomend this place, though, for anyone wanting to stay and have a smaller room budget!
Partner
8/10
Excellent
10 Oct 2023
Robert P
The hotel is old, Not accessible at all. Many stairs. The carpet in our room was ancient and stained by use, but the excellent cleaning staff did the best they could. There is no staff at the hotel. The doors have electronic locks which are opened by a smart phone. This requires at least the hotel WiFi password and the ability to receive text messages in the USA, which was a problem for us who arrived without data, and we couldn’t get the WiFi password without getting into the room. The staff will respond to text messages.fortunately, a fellow guest was able to help us out.

The bathrooms are shared. Two toilets and one bath/shower per floor.

The kitchen is very nice. They no longer provide breakfast but you can store your food in the big refrigerator.

The neighbourhood is very lively, crowded with restaurants without outdoor dining. As a result it is very safe.

We’ve been coming back to the Hayes Valley Inn for years.it provides a simple and comfortable space in a great part of the city.

There are two Bay Wheels bike stations nearby, and convenient connections to the Muni buses. The walk from the Civic Center BART station is pleasant and only takes about 20 minutes, which makes the link to the airport easy.
Leisure
8/10
Excellent
02 Oct 2023
Julie Ann

Cute antique property in the heart of Hayes Valley

Great location. Nice old building with vintage vibe. Cute room, although some of the furniture needs repair or deep cleaning. The mattress was lumpy but good enough. Check in and key app were easy and worked well. Tiny bathrooms but serviceable. Have to wait a long time for hot water. Lots of street noise but I slept fine with the earplugs I brought. Overall I really liked the property and feel it was a good value for the cost.
Partner
8/10
Excellent
02 Oct 2023
Alexandra
Very nice stay in the heart of Hayes Valley! Loved the location, walkable with plenty of transport & dining options. We stayed in annex building hence the room was quiet but did not have a sink, neither was as spacious as advertised online. Shared kitchen was equipped but a few extra items like clean sponge, dishwashing liquid and a dish cloth would make the stay even more comfortable and homey. 5* for cleanliness & a pleasant stay overall.
Leisure Partner
8/10
Excellent
19 Sep 2023
Christina
Very good area to stay especially for the price. The rooms are a little dated and stained and they get warm. However the location makes up for that. Easily walkable to the painted ladies and restaurants. Also above a dispensary
Leisure Self
8/10
Excellent
26 Aug 2023
Alan
Nice view from our room
Leisure Partner
4/10
Poor
05 Aug 2023
Beth
I really wanted to like this place. I hate writing poor reviews but here we go

When i checked in i found 2 dead roaches in the ground and my floors were filthy. I did tell management and they cleaned me room again.

My room was basically above a bar with loud music all night and homeless who would confront you when you entered or exited the hotel.
My room next to me had 2 drugged out guys who monopolize the public bathroom and showers

Sorry Hayes, but my stay was aweful
Business_and_leisure Self
8/10
Excellent
20 Jun 2023
Dennis
clean and incredibly convenient - - a dozen good restaurants within five-minute walk. shared bathroom was a non-issue - - two teeny rooms with toilets, one teeny room with a bathtub and shower - - all well-maintained and no standing in line. DON'T FORGET TO TAKE YOUR PHONE WITH YOU TO THE BATHROOM BECAUSE THE PHONE ACTS AS YOUR ROOM KEY! noise was also a non-issue. would def stay here again.
Leisure Self
8/10
Excellent
16 Jun 2023
Andrew
Good
8/10
Excellent
23 May 2023
Jerome
Delightful little inn. Clean, quiet, cozy.

One big huge bummer: no hot water. I waited and waited and waited. Finally gave up and sponge-bathed in my room.

Also, note that restaurants around the area close their kitchens early. Best to call and make sure the kitchen is still open.
Business Self
10/10
Exceptional
02 May 2023
Darren
I was pleasantly surprise with this hotel, I was a bit nervous to stay in a hotel with shared bathroom but I also didnt want to spend 400 a night in San Fran, and this hotel was with in my budget. The hotel was super clean, room, bathroom and shower were great, I never ran into any issues with to many people wanting to use them when I needed them. The location is great, walkable and lots of restaurants, I felt very safe in this area. Also was close to the subway for getting around and to/from the airport. For a budget hotel I would recommend 10 out of 10, I did find it noisy one night from the bar below but luckily I had brought earplugs, also the shared kitchen was great if you decide to make food or get take out
Leisure Self
8/10
Excellent
31 Mar 2023
Tarrah
Basic hotel. Ole antique furniture for a Victorian made place for rest.
Business Self
10/10
Exceptional
30 Mar 2023
Eric
We truly enjoyed our stay. The Inn is centrally located with fantastic shops and restaurants around. It’s a nice walk to Japantown and overnight parking is available at the Opera garage.
8/10
Excellent
21 Feb 2023
Tarrah
I like the victorian charm. The inside is quiet. They will have a heater for the room. Parking wasnt too difficult.
Leisure Self
8/10
Excellent
12 Feb 2023
Alison
Was quite cold. But homely and a reasonable price. Felt safe in that district.
Leisure Self
10/10
Exceptional
18 Jan 2023
Mercy
I liked the price
I didn't like: There was no elevator carrying luggage two floors was exhausting. At least they should have helpers at the gate entrance to carry the luggage we can tip the helpers.
Also, it was not rush season when I visited so it was not a hassle for sharing the common 2 WCs and one bath which were on each floor which are outside the room in the corridor.
Leisure Family
6/10
Pleasant
27 Dec 2022
Suzanne
It was quiet.
Leisure Family
8/10
Excellent
20 Dec 2022
Stevan
Very cozy and warm. In the middle of a nice neighborhood, with restaurants and small businesses close by.
Business Friends
8/10
Excellent
16 Dec 2022
Daniel
Large common kitchen area was a great place to sit and relax, common showers were always in a clean and usable state whenever I used them.
Property location is smack bang in the middle of Hayes Valley and could not be any better.
Unfortunately I did see a few mice running around in my room and saw other evidence of their existence in my room, so I would say the property does have a rodent issue. I promptly removed all food from my room once I noticed and did not experience any issues.
Leisure Self
8/10
Excellent
15 Nov 2022
Erin
We really enjoyed our stay here.
The location is great, lots of places close by to eat and excellent location for events.
Incredibly easy to get in to our room, we really liked the contactless option and just made sure to have the app downloaded and read the check in email thoroughly prior to check in.
The Inn was clean and warm and the shared bathrooms, while not ideal, were clean, easy to use and not a hassle.
It is very noisy, it's in a super busy area (central location is a plus and a minus!) so definitely bring some good earplugs to help you sleep at night.
Overall we enjoyed our experience here, quick, easy, effortless. The suggested parking was great.
We'd definitely stay here again if we had an event nearby to go to.
Leisure Partner
6/10
Pleasant
06 Oct 2022
DEBBIE
No staff no restrooms in side you room
Business_and_leisure Family
10/10
Exceptional
19 Aug 2022
James
COVID changes come to the charming, old-world hotel with bathrooms down the hall. The front door lock is now push button and you'll receive the PIN code by text; it works great. The office has been converted into what appears to be shared space and apparently is no longer staffed. The hotel dog is gone 😥. Rooms have an electronic lock activated by your phone; you'll receive an email explaining how to download the app. Its working fine in my Pixel 6 phone, but don't let your battery die or forget your phone when you shower down the hall. Hayes Valley remains a charming, upbeat neighborhood with shopping and eateries; some of my old favorites have died while new businesses have emerged. I suppose this is the New Normal and the inn and the neighborhood are making the best of it.
Leisure Self
2/10
Poor
14 Aug 2022
Adam
Nothing. Terrible place. Never ended up staying in my room. Everything was disgusting!!
Business_and_leisure Self
2/10
Poor
13 Aug 2022
Patricia

Don’t stay here!!!!!

We did not even stay …there is no bathroom in your room no elevator we had to walk up 3 flights of stairs with all our luggage!!! Bad choice will never book again
Friends_and_family Family
4/10
Poor
08 Jul 2022
Andrea

What a disappointment

What a disappointment. Check-in was so complicated, I called the number listed but it wasn't until an hour after someone finally answered the phone. They had one of the housekeepers open the door for me, the person on the phone was very rude and needs a refresher on customer service skills. There is no way to control the temperature inside the room, and it was cold inside my entire stay. There is no sink in the bathroom which is outside the hallway, very unsanitary. I did not enjoy my stay at all and will never stay there again
Self
2/10
Poor
14 Jun 2022
William
Worst hotel I’ve ever stayed in. Mold in the communal shower. Loud as hell. No AC, no screens in the windows. This is literally third world living in the nicest neighborhood in SF.
Business Self
6/10
Pleasant
28 May 2022
Kevin
Old feels like I got blasted back in time to the 20s to 30s feels vintage awesomeness
Business_and_leisure Partner
10/10
Exceptional
18 Apr 2022
David
All good! Especially for the price!
Leisure
10/10
Exceptional
22 Mar 2022
Melissa
Note that the bathroom is shared. You don't get your own bathroom like at a normal hotel.
Leisure Partner

Location & surroundings

Hayes Valley Inn
417 Gough Street, San Francisco, United States

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Hayes Valley Inn

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