Name: Casa Loma
Address: 610 Fillmore St, San Francisco, 94117, US

2/10

Poor

30 Jul 2026

Adrian

Vile. Stay way! As soon as we walked in, the woman sitting and looking directly at us couldn't even be bothered to say \"hello\", which was followed by her passive aggressive attitude for absolute no reason - we had just walked in. The other front desk person we interacted with the next day, also acted as if we were a bother and made it clear they did not want to be there.

Aside from the miserable staff, the room conditions were reminiscent of a half-way house you see in horror movies. Holes and scuffs on literally every surface and piece of furniture. Paper thin DIRTY sheets, different sizes and color HAIR in the bed and bathroom, stained bedding and carpet, the windows not opening, no AC, the fact that the toilet was virtually against the wall so you couldn't even sit on it, the list goes on and on! Be warned - we stayed for 3 nights and got the room \"cleaned\" once - which consisted of replacing the towels and fixing the top sheet but NOT changing it or washing ANYTHING in the room. They couldn't even be bothered to vacuum one single time. If you decide to give it a chance - I'd recommend brining your own sleeping bag, unless you don't mind sleeping in filthy stained sheets, covered in strangers pubic hairs.

The photographs they have online are false advertising and misleading. So are the few good reviews on here (most likely AI bots).

On the bright side - we didn't see roaches!

8/10

Excellent

24 Jul 2026

Monique

The property is old but clean. Because of the single pane windows, the street noise is loud. Location is good for getting around the city.

10/10

Exceptional

23 Jul 2026

Kathryn

I’ve stayed here a couple times before, and I really liked this location. It’s in a nice convenient location nearby Lower Haight. It’s by good reliable public transport, walking distance from the muni trains. Very nice neighborhood, clean, no trash anywhere. It’s set up like a Euro hotel, but with options of private in room bathrooms. It’s affordable compared to most of SF. I always recommend this place to all of my friends now that none of us live around the Bay Area anymore. The staff was friendly, the room was nice and clean.

8/10

Excellent

18 Jul 2026

Byron

We were happy with our stay at the Casa Loma. We were only there to sleep so didn't spend much time there. They have a coffee machine in the lobby in the morning, that was good. There is a bus line going east and west nearby and one going north and south as well. Fell St was just outside our window and can be quite busy but did not bother our sleep. The bathroom was clean but the shower door was out of level so the door rolled open so had to stuff a towel in the roller to keep closed. Would have been nice to have a chair of some sort in the room. There was a refrigerator in the room but did not keep our water bottle cold. It was plugged in but could not find a switch or dial in it.

Partner

8/10

Excellent

18 Jul 2026

carl

The staff were very pleasant and helpful. The free coffee very high quaility fresh brewed, The lack of maintenance in the room made it feel distinctly second class. The toilet paper dispenser broken from wall attachment. The bathroom sink very poorly caulked after it started falling off the wall. The window frame in the room was falling apart, the clothing rack had been pulled out of wall on one end, making only the far other side viable to hang clothing on. No bathmat and sink so small it was impossibel to wash my face without spilling alot of water on the floow. Bed comfortable, room clean. Hallway blocked by construction of new very crude wall, making the exit signs very inaccurate and dangerous in event of fire. It was the cheapest viable option, with others in that price range very poorly rated.

Self

10/10

Exceptional

17 Jul 2026

Patricia

Small room but very clean; very helpful staff; close to everything without being so close to be noisy

Partner

2/10

Poor

13 Jul 2026

hui

比较差

Friends

10/10

Exceptional

09 Jul 2026

Robert

Such a great no frills place to stay.

Partner

4/10

Poor

29 Jun 2026

Whitney

This suited us, as we needed some last minute, cost-effective accommodation, but I wouldn't stay there again. I expect that this kind of accommodation might be run-down and old and a bit 'creaky' etc - and it was certainly all of those things - but I do expect it to still be clean.

Our experience was that the rooms didn't feel that clean, there was hair left in the bathrooms and an unpleasant smell in the hallways often.

Also a note to future travelers, there's no A/C (we were aware of this, but just pointing it out) and if you leave your windows open for the cool air, the street noise can be very loud throughout the night.

The staff were all helpful and polite.

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

Jeffrey Edward

Casa Loma is a small, European-style hotel in the Lower Haight district. It’s no-frills, but it’s clean, cozy, and the location is perfect for visiting everything San Francisco has to offer. The staff was friendly and helpful. Street parking is a challenge, but there are several larger parking garages nearby. I recommend taking an e-scooter from the hotel to explore the city. They’re fun and a great way to experience San Francisco. I would stay here again. Enjoy!

Partner

8/10

Excellent

25 Jun 2026

Danelys

It was a really nice area to stay. Loved it had microwave and little refrigerator. It’s not a luxurious place, but it definitely works for on budget place to stay while visiting the city.

Partner

6/10

Pleasant

25 Jun 2026

Cynthia

Staff was helpful, professional with any question I had.
My room, especially bathroom door needed a deep clean.
Lights above bed were disconnected so hard time reading in bed.

Self

8/10

Excellent

23 Jun 2026

Patrice

This hotel has a very good location, near Haight St. where there's lots of shops and small restaurants, and within walking distance of Golden Gate Park (However, if you have a car, there is next to no parking.) But it is an old hotel and the rooms are small. And some rooms look out onto Fell St, which is noisy. So you have to deal with that. But the staff is very good and accommodating.

Overall, the hotel gets the job done at a fair price. It's not a luxury hotel but you don't pay luxury hotel prices.

Partner

6/10

Pleasant

19 Jun 2026

Lori

Room was very small. No place to even put luggage except on the bed. Water pressure very low for shower making it hard to wash hair. Not what I was expecting at all.

Friends

8/10

Excellent

15 Jun 2026

Shannon

Friendly welcome. Nothing necessarily negative, but a bit outdated. Our window was broken, but the view was amazing. Great central location.

Friends

4/10

Poor

15 Jun 2026

Quyen Vinh

Hotel not clean carpet messy

Self

10/10

Exceptional

14 Jun 2026

Gerald

Good price, local neighborhood

Self

10/10

Exceptional

05 Jun 2026

Steven

Great location to get around by mass transit .

Self

8/10

Excellent

04 Jun 2026

yumi

Decent, bare bones, inexpensive hotel in a great central location of San Francisco. Old building, but well maintained. You can hear the noise of traffic outside, so if you're a light sleeper, bring earplugs.
Staff was friendly and helpful.
The room had a basic TV, fridge and microwave. I wish they had an iron in the room.
Not a 5 star hotel, but you can't beat the price for the location. I would stay here again

Self

4/10

Poor

03 Jun 2026

Emily

The room smelled deeply of bleach when we arrived and there were fingernail clippings in the carpet along the walls. The room was really small and awkward, very basic and minimal. Parking was extremely limited.

Partner

10/10

Exceptional

03 Jun 2026

John

Was a very pleasant stay. Thank you very much. Would definitely stay again.

Partner

2/10

Poor

02 Jun 2026

Angel

There are NOaminities. No vending machines or anyway to get a soda; no ice available. When I asked about bottled water, which I was willing to pay for, I was told to use tap water. But even if I drank tap water which I don’t, there were no cups or glasses to get the faucet water. There was an empty vitamin water bottle under one of the twin beds. The beds were about 12 inches apart. It’s a good thing it was just my daughter but I would not recommend this place to ANYONE. We stayed only one night because the hotel was a total dump! I am surprised that Expedia has this as one of your facilities. There is no way I believe any of those reviews. I would like a refund. I only stayed one night. Angel M Garcia MD

8/10

Excellent

01 Jun 2026

Mike

Everything was fine. But the room was very, very warm and the window would not stay open.

Self

8/10

Excellent

26 May 2026

Daniela

Staff very kind.
Excellent idea de coffee maker for breakfast.

Family

2/10

Poor

18 May 2026

Renald

Terribly noisy due to traffic. Bathtub distgusting.

Family

10/10

Exceptional

07 May 2026

John

The room was VERY CLEAN but also very small. Minimal staff interaction and none (nobody at desk) upon checkout. Excellent price but no elevator and 4 floors. Great convenience of holding luggage. Walls deemed thin - i could hear someone snoring but area was very quiet. No individual room heat or a/c control but window does open. Overall great clean budget friendly place to stay if all you need is clean and safe with nice size shower and water pressure. Linens were all clean, soft and relatively new - i will be back.

Self

10/10

Exceptional

03 May 2026

Myriah

Great location, family feel to the hotel. Felt very welcome. Would highly recommend!

Partner

10/10

Exceptional

30 Apr 2026

Steven

loved this hotel, friendly people at front desk! will be back!

Partner

10/10

Exceptional

25 Apr 2026

lilibeth

Japantown

2/10

Poor

25 Apr 2026

Sheldon

I thought I was prepared after reading the reviews. It was small and noisy but I could deal with that for the price. What the reviews didn't prepare me for was how completely awful the beds are. The mattresses are so old and worn out I couldn't sleep. Ended up leaving and booking another hotel for the last night of my trip just so I could get some rest.

Friends_and_family Friends

6/10

Pleasant

20 Apr 2026

Asami

Overall it’s average. Shower pressure was really low and it took a while to get hot water. Our room was next to the busy street and heard so much traffic noise. Sink was too small to wash face.

Family

10/10

Exceptional

20 Apr 2026

Julian

My friend and I (both men in our early/mid-20s) stayed at Casa Loma for 5 nights. For the price, this hotel is in an awesome central location. Roshni at the front desk was wonderful. We had easy access to public transit and had an easy walk to restaurants and amenities. This hotel certainly isn't luxury- it's a convenient place to sleep at a great price!

A few more things to note:
-This hotel is along busy Fell Street, so bring earplugs if you are a sensitive sleeper.
-There is no elevator, so be prepared to walk up a few flights of stairs.

Friends

10/10

Exceptional

19 Apr 2026

Melanie

Staff is lovely,l

10/10

Exceptional

19 Apr 2026

Joe

Always a pleasure to stay at the Casa Loma!!! ❤️❤️❤️

Self

8/10

Excellent

16 Apr 2026

Daniel

Clean and comfortable. Very basic but good for the price and great location.

Self

6/10

Pleasant

11 Apr 2026

Sein

Black dirt were everywhere in the room

Family

10/10

Exceptional

11 Apr 2026

Jaime Ponce

Good

Partner

10/10

Exceptional

02 Apr 2026

Zeppelin

Pretty close to venues and restaurants

Self

8/10

Excellent

01 Apr 2026

Eleanor

Great location and all the amenities we needed. We were sightseeing and out and about, so this hotel was perfect for that. Only downsides were that we were on the 3rd floor and it was quite warm while we visited. The hotel has no AC and we were unable to open our windows. It got quite warm in the room so we wouldn't spend much time in there. That being said, everyone who worked there was kind and helpful and I would definitely stay again.

Partner

6/10

Pleasant

28 Mar 2026

Armando

The hotel was had a very attractive price, and a great location, and was clean. However, it was in rough shape with the window being unable to stay open, even though it was hot in the room

10/10

Exceptional

21 Mar 2026

Aidan

Nice

10/10

Exceptional

21 Mar 2026

Miriam Klara

Clean room, nothing fancy but comfortable and fine for my short stay.

10/10

Exceptional

20 Mar 2026

Ruben

Yeah there was a lot of restaurants plus many other spots including coffee shops

Self

6/10

Pleasant

19 Mar 2026

Melanie

The room was very small and not fully clean. The blow dryer didn’t work. The staff were friendly.

Friends_and_family Friends

10/10

Exceptional

19 Mar 2026

Ruben

Mcdonald's was held close the lady in the front is hellene

Self

10/10

Exceptional

18 Mar 2026

Strings

The price and the accommodations were satisfying to me. No frills, bells, and whistles, just a nice bed and clean bathrooms, all I need for a good sleep.I will stay there again soon!

Self

8/10

Excellent

18 Mar 2026

Ronald

The price was very reasonable, and I was pleasantly surprised to find a clean room and a nice shower, with only occasional noise from neighbors. Check-in was a bit odd, when I bounced off a locked front door late afternoon, and was about to walk away when I saw a young guy come up to let me in. I would certainly stay here again.

8/10

Excellent

17 Mar 2026

Brandon

My room wasn't that spacious but it was clean and quiet. I liked the hotel and the decor was pleasing. The bathroom was updated and quite well staffed with supplies. I have one detraction. My floor was on the 3rd floor. There is no elevator nor air conditioning. Not even a ceiling fan. This lack of being able to waft the air was a major deficiency. A 3rd-floor walk-up with no a.c.???!

Self

10/10

Exceptional

17 Mar 2026

Rebekah

Great location. Staff was very nice. Parking is less than ideal, but that's the trade off for the location. Bathroom looked like it was recently redone and very clean. Only wish there had been a fan or something in the room to move the air. We had the windows open, but the night traffic never stops so it's was pretty loud.

Partner

10/10

Exceptional

16 Mar 2026

Weiying

Not bad for the price, but the insulation is terrible—you can hear every car on the street.

6/10

Pleasant

16 Mar 2026

Judy

The hotel is in a nice location and it is a good price, however, there is a big difference in the rooms you could be given. A single queen room can vary from a very small room with no closet, no place to set your suitcase, and a tiny bathroom and only a view of another building very close, to a comfortable room with a table and chairs, a little closet and a corner view. Booking through Expedia you could get either of these rooms for the same price. The room I was given the first night was so small and depressing I asked to change. I was given another room, but this one was on the third floor so you have to be aware that you have to carry your luggage up three flights of stairs. I would thus be very clear on which room I would accept before booking in the future.

Self

6/10

Pleasant

15 Mar 2026

Yaroslavna

The hallways smell very unpleasant. The carpets seem extremely old and dirty and give off a damp, stale odor — like in very old buildings where carpets haven’t been cleaned properly for years.

Another big issue is the noise. The sound insulation is very poor, and you can clearly hear what’s happening in other rooms. Someone upstairs was constantly moving furniture around midnight and even 1 a.m., which made it very difficult to sleep.

The hotel also doesn’t have its own parking, which is a big downside. The closest parking garage is about a 12-minute walk away.

The room itself is extremely small. The windows are very old and don’t block outside noise at all — it feels almost like they’re open. Because of that, it also gets cold at night since cold air comes through.

The bathroom sink is unbelievably tiny. It’s almost impossible to wash your face because there isn’t enough space for your hands and face under the faucet. Water constantly splashes onto the floor, so I had to keep a towel there to absorb it. The shower pressure was also very weak.

Another odd detail: the room has a refrigerator and microwave, but there is no table or place to sit and eat, so it seems like you’re expected to eat on the bed.

The only real positive is the location — it’s very close to the Painted Ladies, about a two-minute walk.

I also want to thank the housekeeping staff: they changed the towels daily, emptied the trash, and overall the room itself was reasonably clean.

Friends

10/10

Exceptional

06 Mar 2026

Ruben

Was completely good staying here.Everything was up to par.Can't wait to stay back here again

10/10

Exceptional

05 Mar 2026

Andrea

Excellent central location. It is very clean and is exactly as pictured. Th value for the price is very good. My only small suggestion is to add a fan of some kind because the interior rooms get quite warm.

Friends_and_family Family

6/10

Pleasant

01 Mar 2026

lucas

cool staff no breakfast

Self

10/10

Exceptional

27 Feb 2026

Darlene

The staff was incredibly friendly and helpful throughout my stay. From check in to check out, everyone was welcoming, professional, and always willing to assist with anything I needed. They truly made me feel comfortable and valued as a guest, which made my overall experience even more enjoyable. I would definitely stay here again!

Self

6/10

Pleasant

26 Feb 2026

Maritza

The room didn't have ac or heater it was cold couldn't open the windows. The place is pretty old however the bathroom was excellent

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Gerald

Nice, clean, affordable neighborhood hotel. My third stay.

Friends_and_family Friends

6/10

Pleasant

24 Feb 2026

Kimi

Needed a quick place to stay last minute. It’s okay for what it’s worth. Walls are very thin and you can hear your neighbors and especially the street noises. Beds were worn down and sheets had mysterious stains on them. Place smelled fresh with bleach when I arrived. Key card were weird and didn’t work half of the time. Led me to a situation where I was locked outside of the building at night because neither of my cards worked. No elevator. The free coffee machine in the lobby was a nice touch.

Self

10/10

Exceptional

22 Feb 2026

Steven

Friendly staff. Great location.

Self

10/10

Exceptional

18 Feb 2026

Michael

Clean room, friendly staff, great location if you're hanging out in Lower Haight.

10/10

Exceptional

17 Feb 2026

Brittney

Rooms were clean and comfortable… will be staying here again

10/10

Exceptional

15 Feb 2026

Scott

Great room, nice price!!!

Leisure Self

8/10

Excellent

10 Feb 2026

Eric

The staff was very friendly and couteous. The room was clean, but small and very noisy.

Business

10/10

Exceptional

02 Feb 2026

Yukako

The stuff was great and helpfull

Business Friends

10/10

Exceptional

29 Jan 2026

Tami

Staff . Very helpful

10/10

Exceptional

21 Jan 2026

Emmanuel

Very good staffing

Leisure Self

10/10

Exceptional

21 Jan 2026

Emmanuel

Very good staffing

Leisure Self

2/10

Poor

19 Jan 2026

Demetrios

The worst hotel experience I have ever had. Do not recomend.

Business

10/10

Exceptional

15 Jan 2026

Jason

Staff was great. Room was clean, bathroom a bit small, but everything was perfectly adequate. I’d stay here again

10/10

Exceptional

10 Jan 2026

Ruben

No power in my room but had to say not bad for some peace and quiet

Self

2/10

Poor

02 Jan 2026

Victor

Awful hotel lobby host. So rude and nasty for no reason

Business Friends

4/10

Poor

27 Dec 2025

Brian John

The room left quite a bit to be desired. It was so small. The bathroom had been remodeled but not completed. The sink was tinier than I had ever seen and there was putty on the walls. Everything seemed uneven. Luckily we were spending the majority of time at my daughters place.

10/10

Exceptional

23 Dec 2025

Daniel

clean room, great location, easy check-in, redone bathroom, clean beds

Leisure Friends

2/10

Poor

20 Dec 2025

Karely

Both windows to the room were broken. Not the glass they just weren’t installed how they were supposed to be so wind and noise was coming in very loudly. It sounded like I was outside with the cars. The room itself was clean. The lady that checked us in was so quiet I had to ask her to repeat what she said and she rolled her eyes then repeated it just as quietly as the first time. I was not a happy camper

Leisure Friends

8/10

Excellent

18 Dec 2025

Andre

The staff was very nice and helpful, room was clean, but small. Free coffee every morning was nice.

8/10

Excellent

18 Dec 2025

Jeffrey

Chill, Basic, and Good.

10/10

Exceptional

15 Dec 2025

Luiz

Friendly staff

Leisure Friends

8/10

Excellent

13 Dec 2025

Summer

This is a barebones hotel. Room with a queen size bed is small and only fit for a solo traveler — it has a small fridge, microwave and bathroom, which has the smallest sink I’ve ever seen (no countertop space so water often gets on the floor but at least there’s a small rack to store toiletries). There’s also a small nightstand by the bed and small clothing rack. It would’ve been nice to have a full size mirror and a desk. Walls are thin and there are times I can faintly hear voices from nearby rooms, but overall it’s a mostly quiet place to stay and the area itself is near a convenient bus line.

Leisure Self

10/10

Exceptional

11 Dec 2025

Ryder

Had everything we needed, room was clean and staff was friendly. I'd recommend this place to anyone.

Partner

10/10

Exceptional

10 Dec 2025

Linda

No frills, but clean and easy

10/10

Exceptional

09 Dec 2025

Larry

Very clean place with great accommodations. The staff were very friendly & helpful, and the location was central & convenient. I’d totally recommend staying here!

8/10

Excellent

07 Dec 2025

John

The staff were very pleasant and accomodating holding luggage before and after check in and out. Room was very clean but there is no elevator so.... Lastly the room was very clean but also very Spartan and small with no individual room control for temperature and it was somewhat warm even given the cooler temps outside. Great price , great location, clean and pleasant staff.

Business

10/10

Exceptional

07 Dec 2025

Benjamin

Great location and a super friendly and helpful staff.

Leisure Self

8/10

Excellent

06 Dec 2025

Enrique

The room was very dry nice. The bathroom with the shower was small but i didn’t mind. Overall i might use this hotel again. But the only real downside: there is no elevator, just stairs. But it didn't stop me.

Self

10/10

Exceptional

02 Dec 2025

Myra

I stayed for one night, it was comfortable, I felt safe and left my stay with a Free coffee. Overall very Happy.

Leisure Family

6/10

Pleasant

29 Nov 2025

Maria

Clean room, good for one night. Bring earplugs for the noise from the street!

Leisure Self

10/10

Exceptional

24 Nov 2025

Pedro

Great place. Clean remodeled and good price

Leisure Self

8/10

Excellent

21 Nov 2025

Ben

Nice and affordable

Leisure Self

8/10

Excellent

17 Nov 2025

Ricardo

Staff and location

8/10

Excellent

16 Nov 2025

RaeJeanne

Great location and adequate accommodations for a great price.

10/10

Exceptional

13 Nov 2025

Kendall

Amazing!!

Leisure Partner

6/10

Pleasant

09 Nov 2025

Craig

Good for one night but expect no luxury

Leisure Partner

6/10

Pleasant

08 Nov 2025

Samantha

For the price, I understand you get what you pay for. I give it 3 stars mostly for the location and the appearance of the newly updated bathroom. Parking is very slim. Air flow and ventilation inside the room was terrible. Walls are paper thin. You can LITTERALLY hear a pin drop. Can feel a little sketchy, especially at night. box spring and mattress appeared to have dark brown stains all over them...don't expect much this hotel. I will not be staying here again.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Thomas

For the price this place is pretty unbeatable. The staff is great and it's pretty quiet both within the hotel and you don't really hear a lot of the outside noise. The room itself is pretty barebones, but it does have everything you need - bed, bathroom, and even a fridge and microwave. The rooms are small but they're definitely adequate. Between the super kind staff, the quietness, and it being clean I really can't imagine anything better at the price.

Business_and_leisure Partner

10/10

Exceptional

05 Nov 2025

Jaden

Stayed here multiple times throughout the year! Always a great stay.

10/10

Exceptional

03 Nov 2025

Edilberto

Clean room , great service at the front desk

Leisure Friends

10/10

Exceptional

31 Oct 2025

Barbara

Great staff!

Friends_and_family Family

4/10

Poor

31 Oct 2025

Hannah

Unfriendly staff, thin walls and windows so you can hear everyone in the whole hotel very clearly. The bathroom was renovated an nice but everything else is dingy.

Friends_and_family Friends

8/10

Excellent

29 Oct 2025

Jose

.

Self