Casa Loma

10/10

Exceptional

03 May 2026

Myriah

Great location, family feel to the hotel. Felt very welcome. Would highly recommend!

Partner

10/10

Exceptional

30 Apr 2026

Steven

loved this hotel, friendly people at front desk! will be back!

Partner

10/10

Exceptional

25 Apr 2026

lilibeth

Japantown

2/10

Poor

25 Apr 2026

Sheldon

I thought I was prepared after reading the reviews. It was small and noisy but I could deal with that for the price. What the reviews didn't prepare me for was how completely awful the beds are. The mattresses are so old and worn out I couldn't sleep. Ended up leaving and booking another hotel for the last night of my trip just so I could get some rest.

Friends_and_family Friends

6/10

Pleasant

20 Apr 2026

Asami

Overall it’s average. Shower pressure was really low and it took a while to get hot water. Our room was next to the busy street and heard so much traffic noise. Sink was too small to wash face.

Family

10/10

Exceptional

20 Apr 2026

Julian

My friend and I (both men in our early/mid-20s) stayed at Casa Loma for 5 nights. For the price, this hotel is in an awesome central location. Roshni at the front desk was wonderful. We had easy access to public transit and had an easy walk to restaurants and amenities. This hotel certainly isn't luxury- it's a convenient place to sleep at a great price!

A few more things to note:
-This hotel is along busy Fell Street, so bring earplugs if you are a sensitive sleeper.
-There is no elevator, so be prepared to walk up a few flights of stairs.

Friends

10/10

Exceptional

19 Apr 2026

Melanie

Staff is lovely,l

10/10

Exceptional

19 Apr 2026

Joe

Always a pleasure to stay at the Casa Loma!!! ❤️❤️❤️

Self

8/10

Excellent

16 Apr 2026

Daniel

Clean and comfortable. Very basic but good for the price and great location.

Self

6/10

Pleasant

11 Apr 2026

Sein

Black dirt were everywhere in the room

Family

10/10

Exceptional

11 Apr 2026

Jaime Ponce

Good

Partner

10/10

Exceptional

02 Apr 2026

Zeppelin

Pretty close to venues and restaurants

Self

8/10

Excellent

01 Apr 2026

Eleanor

Great location and all the amenities we needed. We were sightseeing and out and about, so this hotel was perfect for that. Only downsides were that we were on the 3rd floor and it was quite warm while we visited. The hotel has no AC and we were unable to open our windows. It got quite warm in the room so we wouldn't spend much time in there. That being said, everyone who worked there was kind and helpful and I would definitely stay again.

Partner

6/10

Pleasant

28 Mar 2026

Armando

The hotel was had a very attractive price, and a great location, and was clean. However, it was in rough shape with the window being unable to stay open, even though it was hot in the room

10/10

Exceptional

21 Mar 2026

Aidan

Nice

10/10

Exceptional

21 Mar 2026

Miriam Klara

Clean room, nothing fancy but comfortable and fine for my short stay.

10/10

Exceptional

20 Mar 2026

Ruben

Yeah there was a lot of restaurants plus many other spots including coffee shops

Self

6/10

Pleasant

19 Mar 2026

Melanie

The room was very small and not fully clean. The blow dryer didn’t work. The staff were friendly.

Friends_and_family Friends

10/10

Exceptional

19 Mar 2026

Ruben

Mcdonald's was held close the lady in the front is hellene

Self

10/10

Exceptional

18 Mar 2026

Strings

The price and the accommodations were satisfying to me. No frills, bells, and whistles, just a nice bed and clean bathrooms, all I need for a good sleep.I will stay there again soon!

Self

8/10

Excellent

18 Mar 2026

Ronald

The price was very reasonable, and I was pleasantly surprised to find a clean room and a nice shower, with only occasional noise from neighbors. Check-in was a bit odd, when I bounced off a locked front door late afternoon, and was about to walk away when I saw a young guy come up to let me in. I would certainly stay here again.

8/10

Excellent

17 Mar 2026

Brandon

My room wasn't that spacious but it was clean and quiet. I liked the hotel and the decor was pleasing. The bathroom was updated and quite well staffed with supplies. I have one detraction. My floor was on the 3rd floor. There is no elevator nor air conditioning. Not even a ceiling fan. This lack of being able to waft the air was a major deficiency. A 3rd-floor walk-up with no a.c.???!

Self

10/10

Exceptional

17 Mar 2026

Rebekah

Great location. Staff was very nice. Parking is less than ideal, but that's the trade off for the location. Bathroom looked like it was recently redone and very clean. Only wish there had been a fan or something in the room to move the air. We had the windows open, but the night traffic never stops so it's was pretty loud.

Partner

10/10

Exceptional

16 Mar 2026

Weiying

Not bad for the price, but the insulation is terrible—you can hear every car on the street.

6/10

Pleasant

16 Mar 2026

Judy

The hotel is in a nice location and it is a good price, however, there is a big difference in the rooms you could be given. A single queen room can vary from a very small room with no closet, no place to set your suitcase, and a tiny bathroom and only a view of another building very close, to a comfortable room with a table and chairs, a little closet and a corner view. Booking through Expedia you could get either of these rooms for the same price. The room I was given the first night was so small and depressing I asked to change. I was given another room, but this one was on the third floor so you have to be aware that you have to carry your luggage up three flights of stairs. I would thus be very clear on which room I would accept before booking in the future.

Self

6/10

Pleasant

15 Mar 2026

Yaroslavna

The hallways smell very unpleasant. The carpets seem extremely old and dirty and give off a damp, stale odor — like in very old buildings where carpets haven’t been cleaned properly for years.

Another big issue is the noise. The sound insulation is very poor, and you can clearly hear what’s happening in other rooms. Someone upstairs was constantly moving furniture around midnight and even 1 a.m., which made it very difficult to sleep.

The hotel also doesn’t have its own parking, which is a big downside. The closest parking garage is about a 12-minute walk away.

The room itself is extremely small. The windows are very old and don’t block outside noise at all — it feels almost like they’re open. Because of that, it also gets cold at night since cold air comes through.

The bathroom sink is unbelievably tiny. It’s almost impossible to wash your face because there isn’t enough space for your hands and face under the faucet. Water constantly splashes onto the floor, so I had to keep a towel there to absorb it. The shower pressure was also very weak.

Another odd detail: the room has a refrigerator and microwave, but there is no table or place to sit and eat, so it seems like you’re expected to eat on the bed.

The only real positive is the location — it’s very close to the Painted Ladies, about a two-minute walk.

I also want to thank the housekeeping staff: they changed the towels daily, emptied the trash, and overall the room itself was reasonably clean.

Friends

10/10

Exceptional

06 Mar 2026

Ruben

Was completely good staying here.Everything was up to par.Can't wait to stay back here again

10/10

Exceptional

05 Mar 2026

Andrea

Excellent central location. It is very clean and is exactly as pictured. Th value for the price is very good. My only small suggestion is to add a fan of some kind because the interior rooms get quite warm.

Friends_and_family Family

6/10

Pleasant

01 Mar 2026

lucas

cool staff no breakfast

Self

10/10

Exceptional

27 Feb 2026

Darlene

The staff was incredibly friendly and helpful throughout my stay. From check in to check out, everyone was welcoming, professional, and always willing to assist with anything I needed. They truly made me feel comfortable and valued as a guest, which made my overall experience even more enjoyable. I would definitely stay here again!

Self

6/10

Pleasant

26 Feb 2026

Maritza

The room didn't have ac or heater it was cold couldn't open the windows. The place is pretty old however the bathroom was excellent

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Gerald

Nice, clean, affordable neighborhood hotel. My third stay.

Friends_and_family Friends

6/10

Pleasant

24 Feb 2026

Kimi

Needed a quick place to stay last minute. It’s okay for what it’s worth. Walls are very thin and you can hear your neighbors and especially the street noises. Beds were worn down and sheets had mysterious stains on them. Place smelled fresh with bleach when I arrived. Key card were weird and didn’t work half of the time. Led me to a situation where I was locked outside of the building at night because neither of my cards worked. No elevator. The free coffee machine in the lobby was a nice touch.

Self

10/10

Exceptional

22 Feb 2026

Steven

Friendly staff. Great location.

Self

10/10

Exceptional

18 Feb 2026

Michael

Clean room, friendly staff, great location if you're hanging out in Lower Haight.

10/10

Exceptional

17 Feb 2026

Brittney

Rooms were clean and comfortable… will be staying here again

10/10

Exceptional

15 Feb 2026

Scott

Great room, nice price!!!

Leisure Self

8/10

Excellent

10 Feb 2026

Eric

The staff was very friendly and couteous. The room was clean, but small and very noisy.

Business

10/10

Exceptional

02 Feb 2026

Yukako

The stuff was great and helpfull

Business Friends

10/10

Exceptional

29 Jan 2026

Tami

Staff . Very helpful

10/10

Exceptional

21 Jan 2026

Emmanuel

Very good staffing

Leisure Self

10/10

Exceptional

21 Jan 2026

Emmanuel

Very good staffing

Leisure Self

2/10

Poor

19 Jan 2026

Demetrios

The worst hotel experience I have ever had. Do not recomend.

Business

10/10

Exceptional

15 Jan 2026

Jason

Staff was great. Room was clean, bathroom a bit small, but everything was perfectly adequate. I’d stay here again

10/10

Exceptional

10 Jan 2026

Ruben

No power in my room but had to say not bad for some peace and quiet

Self

2/10

Poor

02 Jan 2026

Victor

Awful hotel lobby host. So rude and nasty for no reason

Business Friends

4/10

Poor

27 Dec 2025

Brian John

The room left quite a bit to be desired. It was so small. The bathroom had been remodeled but not completed. The sink was tinier than I had ever seen and there was putty on the walls. Everything seemed uneven. Luckily we were spending the majority of time at my daughters place.

10/10

Exceptional

23 Dec 2025

Daniel

clean room, great location, easy check-in, redone bathroom, clean beds

Leisure Friends

2/10

Poor

20 Dec 2025

Karely

Both windows to the room were broken. Not the glass they just weren’t installed how they were supposed to be so wind and noise was coming in very loudly. It sounded like I was outside with the cars. The room itself was clean. The lady that checked us in was so quiet I had to ask her to repeat what she said and she rolled her eyes then repeated it just as quietly as the first time. I was not a happy camper

Leisure Friends

8/10

Excellent

18 Dec 2025

Andre

The staff was very nice and helpful, room was clean, but small. Free coffee every morning was nice.

8/10

Excellent

18 Dec 2025

Jeffrey

Chill, Basic, and Good.

10/10

Exceptional

15 Dec 2025

Luiz

Friendly staff

Leisure Friends

8/10

Excellent

13 Dec 2025

Summer

This is a barebones hotel. Room with a queen size bed is small and only fit for a solo traveler — it has a small fridge, microwave and bathroom, which has the smallest sink I’ve ever seen (no countertop space so water often gets on the floor but at least there’s a small rack to store toiletries). There’s also a small nightstand by the bed and small clothing rack. It would’ve been nice to have a full size mirror and a desk. Walls are thin and there are times I can faintly hear voices from nearby rooms, but overall it’s a mostly quiet place to stay and the area itself is near a convenient bus line.

Leisure Self

10/10

Exceptional

11 Dec 2025

Ryder

Had everything we needed, room was clean and staff was friendly. I'd recommend this place to anyone.

Partner

10/10

Exceptional

10 Dec 2025

Linda

No frills, but clean and easy

10/10

Exceptional

09 Dec 2025

Larry

Very clean place with great accommodations. The staff were very friendly & helpful, and the location was central & convenient. I’d totally recommend staying here!

8/10

Excellent

07 Dec 2025

John

The staff were very pleasant and accomodating holding luggage before and after check in and out. Room was very clean but there is no elevator so.... Lastly the room was very clean but also very Spartan and small with no individual room control for temperature and it was somewhat warm even given the cooler temps outside. Great price , great location, clean and pleasant staff.

Business

10/10

Exceptional

07 Dec 2025

Benjamin

Great location and a super friendly and helpful staff.

Leisure Self

8/10

Excellent

06 Dec 2025

Enrique

The room was very dry nice. The bathroom with the shower was small but i didn’t mind. Overall i might use this hotel again. But the only real downside: there is no elevator, just stairs. But it didn't stop me.

Self

10/10

Exceptional

02 Dec 2025

Myra

I stayed for one night, it was comfortable, I felt safe and left my stay with a Free coffee. Overall very Happy.

Leisure Family

6/10

Pleasant

29 Nov 2025

Maria

Clean room, good for one night. Bring earplugs for the noise from the street!

Leisure Self

10/10

Exceptional

24 Nov 2025

Pedro

Great place. Clean remodeled and good price

Leisure Self

8/10

Excellent

21 Nov 2025

Ben

Nice and affordable

Leisure Self

8/10

Excellent

17 Nov 2025

Ricardo

Staff and location

8/10

Excellent

16 Nov 2025

RaeJeanne

Great location and adequate accommodations for a great price.

10/10

Exceptional

13 Nov 2025

Kendall

Amazing!!

Leisure Partner

6/10

Pleasant

09 Nov 2025

Craig

Good for one night but expect no luxury

Leisure Partner

6/10

Pleasant

08 Nov 2025

Samantha

For the price, I understand you get what you pay for. I give it 3 stars mostly for the location and the appearance of the newly updated bathroom. Parking is very slim. Air flow and ventilation inside the room was terrible. Walls are paper thin. You can LITTERALLY hear a pin drop. Can feel a little sketchy, especially at night. box spring and mattress appeared to have dark brown stains all over them...don't expect much this hotel. I will not be staying here again.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Thomas

For the price this place is pretty unbeatable. The staff is great and it's pretty quiet both within the hotel and you don't really hear a lot of the outside noise. The room itself is pretty barebones, but it does have everything you need - bed, bathroom, and even a fridge and microwave. The rooms are small but they're definitely adequate. Between the super kind staff, the quietness, and it being clean I really can't imagine anything better at the price.

Business_and_leisure Partner

10/10

Exceptional

05 Nov 2025

Jaden

Stayed here multiple times throughout the year! Always a great stay.

10/10

Exceptional

03 Nov 2025

Edilberto

Clean room , great service at the front desk

Leisure Friends

10/10

Exceptional

31 Oct 2025

Barbara

Great staff!

Friends_and_family Family

4/10

Poor

31 Oct 2025

Hannah

Unfriendly staff, thin walls and windows so you can hear everyone in the whole hotel very clearly. The bathroom was renovated an nice but everything else is dingy.

Friends_and_family Friends

8/10

Excellent

29 Oct 2025

Jose

.

Self

10/10

Exceptional

27 Oct 2025

Joseph

Excellent value and really helpful staff

Really great spot for a city visit. Staff were very friendly, flexible and helpful upon my late arrival. Excellent value!

Self

6/10

Pleasant

24 Oct 2025

Miranda

Great location

2/10

Poor

24 Oct 2025

Rene

Please don’t put guests right next to other guests if the hotels isn’t full. To say the walls are paper thin really doesn’t do

4/10

Poor

24 Oct 2025

Nicholas

Small hotel room with no amenities. I had to book on a massive shortage due to the salesforce Dreamforce conference and a desire not to stay 45 minutes outside of the city or have my company pay $1,200/night. The worst part is there is no sound proofing between the rooms. I could literally hear other guest’s snoring, coughing, and talking in the rooms next to me. There’s no AC, so you have to open the window to the loud street to get any airflow. Very cheap, bare bones hotel but I’m glad I got to stay 20 minutes from the Moscone center.

Business

4/10

Poor

19 Oct 2025

charlotte

Really old and not great looking hotel inside, really needs updating and room wasn’t great. Hairs in the shower and wasn’t comfortable with the cleanliness. Over priced

Leisure Partner

2/10

Poor

15 Oct 2025

Adam

Avoid this one. Better ones in same price range near by.

Business

10/10

Exceptional

10 Oct 2025

Joe

I’ve staid in the Casa Loma a few times over the years while visiting family in SF. The rooms are small but definitely not claustrophobic, most importantly they’re clean and well stocked with towels, soap, etc. The surrounding neighborhood is beyond charming. Plenty of markets, take out, and laundromats on the same street to keep you supplied and comfortable if you’re staying for a long weekend or a few days. Just a wonderful experience every time I’ve visited.

Leisure Self

6/10

Pleasant

03 Oct 2025

Jim

Small rooms and noisy hotel but good rates, comfortable and good location.

Business

6/10

Pleasant

02 Oct 2025

Samantha

Stayed here for a couple days while in San Fran. Overall, my experience was okay. The hotel is older and not updated. I was not aware that there wasn’t an elevator so carrying my suitcase 3 flights of stairs was unexpected. No AC in the rooms and even if you open the windows it doesn’t help. The walls are very thin and conversation from other rooms can be heard. Lots of noise at night making it hard to sleep. Other than that, for the price it was a decent stay.

10/10

Exceptional

30 Sep 2025

carlos

Staff were very attentive and cleaniness was a plus. Would recommend anyone to stay there

Leisure Partner

10/10

Exceptional

25 Sep 2025

Patricia

I like the vintage property that was remodeled. Bathroom had modern fixtures. Marblelike floors and showers. Dispenser's of Shampoo/Conditioner and Body Wash.
My sleeping area had a queensize bed with my very comfortable medium hard mattress and clean bedsheets and pillows. Flat screen tv worked well.
A vintage classic touch with decorative sconces. Before i stayed in a room that had window blinds with nice moulding surrounding it. These brought back memories of my grandparents home
back in the day.

Business Self

4/10

Poor

22 Sep 2025

Emma

The rooms are so loud, if you have a room that is facing the street you can hear everything. You get your moneys worth.

Leisure Friends

6/10

Pleasant

22 Sep 2025

Katy

I would stay here again

We had an interior room. No noise from the roads, but it was tiny! There's just enough room to walk around the bed, and no place to put your stuff in the room or bathroom. Room was clean and shower was hot with good pressure. The interior hallways are run down but clean. Location was just great, I felt very safe in this neighborhood as a female with my teenage daughter and walking around by myself in the mornings. You can hear some noise from other guests but not bad at all considering the price and neighborood are worth it.

Friends_and_family Family

8/10

Excellent

20 Sep 2025

shivani

Just no air conditioner but if windows are opened, it works, good for small stays or sleep overs after tiring day.

Business_and_leisure Self

8/10

Excellent

19 Sep 2025

Ricardo

Ideal for the budget traveler: in a safe part of town with no frills. No elevator and the rooms are quite Spartan—fridge, microwave, TV, shower & toilet, but no chair or desk. Muni bus access to all parts of town and a 15 minute walk to the opera, symphony, Asian Art Museum, and City Hall. In a residential neighborhood with a couple of late night convenience stores. Staff and fellow guests are friendly gathered around the (free) coffee machine in the mornings.

Business_and_leisure

2/10

Poor

17 Sep 2025

Erin

Dark, dirty, terrible - avoid!

I never write bad reviews but this really was shocking. Truly the worst hotel I’ve ever stayed in. The room was tiny with only fluorescent lighting and incredibly dirty. The shower was full of hair, there was a blinding light from the hallway through the window making sleep impossible, there were no proper pillow (head went right through to the mattress) and the mattress has physical springs that dig into your back. The last time I woke up with a backache like this was from sleeping on a floor during a college party. I asked for help in covering up the window as the light was so strong even with the blinds closed and new pillows. The receptionist was kind and accommodating but ultimately, the problems with the room were unsolvable. Loud conversations in the surrounding rooms with paper thin walls made the morning an equal nightmare. I could understand paying $30 max for a room Iike this but due to minimal hotel availability this week in SF, I paid $212. So gross and exploitative.

6/10

Pleasant

16 Sep 2025

Richard

It was relatively quiet, for being in the city. The reading lamp on the wall next to the bed was loose and flopped to one side when my wife tried to use it. Also, the clothes hanger fixture was coming off the wall on the end away from the corner of the room, so we only hung a couple things next to the corner wall. No trash can in the bathroom.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Evan

Great Value!

I'm not sure there's a better low-option budget in San Francisco. The hotel is clean and well-maintained. Just be aware there is no AC, and my room got pretty buggy despite mild temps. I'd definitely stay again, but maybe bring in a window fan. Location is unbeatable, staff is incredible.

Self

10/10

Exceptional

10 Sep 2025

Calvert

The staff were friendly and very informative. They made my stay very comfortable

Leisure

8/10

Excellent

04 Sep 2025

Patti

Clean room, staff was kind and informative. Very accommodating when we wanted to upgrade a room and stay an extra night.

Family

10/10

Exceptional

01 Sep 2025

Marian

Clean, quiet, good price. I will be staying here again.

4/10

Poor

30 Aug 2025

Luther

Smelled like cigarette smoke it was awful room did not smell fresh

Business

10/10

Exceptional

29 Aug 2025

Eric

Great place to crash when in SF. No frills. Wonderful staff

10/10

Exceptional

27 Aug 2025

Diana

The lady working the front desk was really nice and professional. She let me check in a couple hours early! She had a lot of information about the city and even let me know about the Muni day pass!

Leisure Self

2/10

Poor

27 Aug 2025

Julieto

THE WORST PLACE TO STAY IN SAN FRANCISCO! Dirty, unfriendly staff, very old, dirty linen, too hot and very limited area or space, no parking space, unsafe and terrible atmosphere!!!!!! Horrible service and unsafe environment!!!!

Leisure Partner

10/10

Exceptional

17 Aug 2025

Michael

N/A