Hotel Garrett

United States , San Francisco Area - CA
SAN FRANCISCO, 112 7th Street
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100 reviews shown

10/10

Exceptional

10 Mar 2026

Paula

in SOMA close to restaurants & Orpheum theater inexpensive shops Great staff

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Self

10/10

Exceptional

10 Mar 2026

daniel

When I next stay for multiple days I'd very much like a Chair. Nothing fancy. From which to eat or read Gabriel haa been informed & he affirmed the service. Simply notify him in advance

Self

6/10

Pleasant

09 Mar 2026

Diana

Good place to stay, however do note that the oarking situation is on a first come, first serve situation, so they don't really have parking past a certain time. Also, no A/C in the rooms, just ceiling fan, so definitely recommend keeping that in mind for the warmer days. They do have windows that open but no net, so it's kinda sus since technically anyone who opens their window on the second floor can technically acces the other rooms as well.

Family

10/10

Exceptional

08 Mar 2026

Paula

Very friendly and accomodatong staff
great breakfast with banana bread, oranges apples big bananas egg / sausage bites and fruit tarts.

2/10

Poor

08 Mar 2026

Miguel

no ac or heater so hot we left at crack if dawn

Partner

4/10

Poor

07 Mar 2026

Pamela

Let’s start by saying the pictures of the rooms are a complete catfish. The hotel looks nothing like the photos online.
The staff was very friendly and helpful, which was honestly the best part of the stay. However, the hotel itself needs major updates. There is carpet throughout the hallways and rooms and it smells pretty bad. There is no air conditioning, so be prepared to request a fan. They do keep the windows open, but some of them don’t even have screens, which means anything can get into the room.
Our bathroom definitely needed renovations. The tile was dirty and literally coming apart from the wall, and the vents were extremely dusty. The bathroom was also very small, especially the shower. If you’re a thicker person, I would definitely recommend requesting a handicap-accessible room, as those bathrooms are larger and updated.
The ice machine was moldy, and the breakfast box with pastries had gnats flying around inside it, which was very off-putting.
Another thing to note is that there are no amenities at this hotel. If you want to use any, you have to go across the street to their sister hotel, The Soma House. The staff there was also very friendly, and the rooms there are much nicer. In fact, we liked it so much better that we asked to relocate there, and the staff was very accommodating and helped make that happen.
The area itself isn’t the best, as there are quite a few homeless individuals around. But as our Uber driver suggested: “Uber in and Uber out.”
Overall,

Friends_and_family Family

8/10

Excellent

04 Mar 2026

Eva

Clean stylish room (really liked the decor and efficient, practical design. Continental breakfast was fresh and yummy (grab and go style). I did not check out the pool. Overall, I recommend this place! It was cozy, safe and fun. The only “ding” is the neighborhood (you need your card to even enter the building).

Business Self

6/10

Pleasant

02 Mar 2026

Jennifer

After reading the reviews on google, I didn't expect much from this hotel. It was just somewhere to house us at night because we knew we would be out and about the whole day elsewhere. So here is a main problem we had, the hotel had this overly strong pungent smell that seems to cling to the walls. I had to spray my poopourri (because I wasn't gonna use my perfume) all over the room and even that didn't help in the long run. We stayed on the 5th floor and it was extremely warm in our room. AC wasn't working (or we just couldn't find the power button) The parking space were decent and it felt secured. The amenities was just okay. The staff were good. All in all it was an okay hotel. I wouldn't stay here again. I'm just thankful that our car wasn't broken into and hotel beds didn't have bed bugs.

Partner

2/10

Poor

01 Mar 2026

Bridget

No AC and no parking.

Friends

8/10

Excellent

27 Feb 2026

TOM

Comfortable beds,
clean rooms

Friends

10/10

Exceptional

27 Feb 2026

Sofia

Yes

6/10

Pleasant

22 Feb 2026

Jaime

The bathroom door wouldn't close and the shower was too small to move easily.

10/10

Exceptional

22 Feb 2026

Jose

Great hotel

Friends

10/10

Exceptional

17 Feb 2026

Jova

For the price you get a good room with great service and basic utilities.

Family_with_children

10/10

Exceptional

16 Feb 2026

Donald

Room was small but cozy very clean, staff was very helpful

10/10

Exceptional

16 Feb 2026

Jason

Great place, very clean and convenient, was a bit worried from check in email but staff turned out to be very friendly and helpful. Will be back next time for sure!

10/10

Exceptional

15 Feb 2026

Robert

Great stay

6/10

Pleasant

15 Feb 2026

Roderick

The problem I had was the fact the heater/radiator in the room didn't work and it was cold in the room. The front desk gave me a portable heater but it didn’t help that much. The continental breakfast was super lackluster and not very sanitary the way it was set up for the guest.

Leisure Self

10/10

Exceptional

13 Feb 2026

Ernest

Very welcoming and informative at the front desk, and the room was really clean and comfortable.
Thank you so much.

Business

2/10

Poor

10 Feb 2026

Gavin

The whole hotel was terrible. The Rooms did not have Air Conditioning - I was instructed to open a window. I found the windows did not have locks and I was on the 2nd floor of a building with an awning that could be climbed easily. There was also 15 minutes one night where the building lost power. Also, I found ants and other bugs in the rooms. Terrible experience.

Business

6/10

Pleasant

08 Feb 2026

Sonia

Parking was non existent. You could not park if you booked through Expedia. Had to look for a garage and walk for a bit. Not convenient

Leisure Partner

10/10

Exceptional

08 Feb 2026

Bradley

The front desk staff was very friendly and helpful.

8/10

Excellent

01 Feb 2026

Beatriz

Staff was friendly and the room was nice. Their continental breakfast was not very special to be honest (mostly pastries and fruit). However, it’s something to hold you over if you’re just trying to grab a quick bite.

Partner

8/10

Excellent

26 Jan 2026

Kristina

Staff was wonderful, room was very clean!

8/10

Excellent

26 Jan 2026

Eric

Great room for the price!

10/10

Exceptional

26 Jan 2026

Thianne

I loved my stay at Hotel Garrett. My room was perfect for one me. I had a huge window in the bathroom. I loved opening it early in the morning. Friendly staff. Thank you Gabrille for helping me with my itinerary for my one day visit. Hotel was clean. The continental breakfast was what I needed. Pastries, fruits, and coffee. I used the pool across the street at Somo Hotel. Staff again was friendly. I arrived a little after 8 pm. Staff was helpful with directions. Clean pool towels. The pool was not heated but it was a cool temperature. Once i was in i didn't come out the water till a little after 9. It was at that moment I was cold. I mean really cold but I survived. Hotel Garret is near bus stop. I had a great time in San Francisco. Thanks Hotel Garrett.

Leisure Self

10/10

Exceptional

19 Jan 2026

Dylan

Really aesthetically please rooms

8/10

Excellent

17 Jan 2026

Elias

Nice for the price. Retro style and clean, simple rooms and good location. Staff was friendly, however bring earplugs.

Business Self

6/10

Pleasant

15 Jan 2026

Lori

I spent one night in the hotel as it is close to the Chase Center . Staff was courteous and the room was clean. We had problems with the heat in the room - we could not turn it off and we tried to cool off the room with air conditioning and that only marginally worked. The room was very stuffy as a result. The shower pressure was ok but was affected by the water gushing out if the bottom spigot - a waste of water too. I went to get breakfast at 9:30 and there was almost no food left - not enough for me and my other guest. Breakfast service was from 7-10. Convenience of the location and parking on site were pluses.

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Ryan

Staff is nice. This is an awesome place to stay especially if you’re traveling with a car. The parking is very tight but they will be safe once parked because of the 24hr security. Rooms are great and modern. Elevator is a bit sketchy.

Business_and_leisure

2/10

Poor

11 Jan 2026

Inei

I’ll find a better place next time . Thank you .

Business Family_with_children

10/10

Exceptional

11 Jan 2026

Anil Reddy

Nice

2/10

Poor

11 Jan 2026

Eller Jr

They did not give me my refund for $200

Leisure

8/10

Excellent

10 Jan 2026

Eri

Something was up with the front desk. Someone might have called in sick or something because we we had to wait about 25 minutes before someone was back to help the two other guest parties ahead of us.

Leisure Friends

10/10

Exceptional

04 Jan 2026

James

Morning breakfast was incredible!!! Awesome staff to work with.

Leisure Self

4/10

Poor

02 Jan 2026

Magali

Room has no heater thermostat it was cold needed to ask for extra blankets, elevator issues slow takes forever to go down need to take the stairs at the hotel I was informed of 35 parking fee limited parking for all hotel guest recommend to get their early or u need to park elsewhere. 200 dollar deposit, hotel has a weird smell throughout the building and breakfast is limited offers coffee fruit like oranges and bananas and apples and some few pastries options.

Leisure Friends

2/10

Poor

31 Dec 2025

Mahtab

1) One of the most disrespectful and bad-tempered male receptionists on the day shift. 2) Extremely inattentive housekeeping staff; all they did was make the bed, and I personally had to ask them to vacuum the room and empty the trash bins. 3) The first room I was assigned had only one electrical outlet, which was located far from both the desk and the bed. 4) Upon entering the room, I found a pair of socks left behind by a previous guest. 5) The safe in the room did not work; a technician was sent to fix it, but he was unable to do so.

Leisure Family

8/10

Excellent

29 Dec 2025

Bert

Clean room, friendly staff, good basic budget hotel

10/10

Exceptional

23 Dec 2025

Christina

Hotel Garrett was a wonderful stay and it was clean and was nicely designed. I know there are complaints about the area being sketchy, but this what SF has become everywhere due to the City not helping it's people and not the fault of the hotel. I appreciate the very secure lock lobby door to keep things safe and felt very welcomed by the staff! The breakfast is small but had delicious pastries from a local bakery.

Friends_and_family Friends

8/10

Excellent

28 Nov 2025

Timothy

Clean, quiet room, amenities above average for the price point. Staff and maid services were great.

Leisure Self

8/10

Excellent

24 Nov 2025

Hao

Tes

Self

8/10

Excellent

16 Nov 2025

Katrina

The room has enough space to open luggages. Employees are very friendly and helpful especially the Filipino employees. The hotel is close to tourist spots.

Leisure Family_with_children

6/10

Pleasant

16 Nov 2025

Bradley

They didn't have the original room type I originally booked but they upgraded me to a Junior Suite so that was a nice surprise. I really enjoyed having a door on each end of the room. However during the daytime hours all I could hear was the use of very heavy duty power tools. It was so loud that I just had to leave the room and go do something else so I was upset about that.

Self

8/10

Excellent

15 Nov 2025

Treasure

Nice room comfortable bed.

Friends_and_family Friends

8/10

Excellent

15 Nov 2025

RyAnn

The bed was comfy!

Partner

4/10

Poor

14 Nov 2025

Tristen

Parking is TERRIBLE. Rooms are okay stayed on the outside rooms. Found a used condom in our room on arrival and didn’t get compensated or anything for it. Staff didn’t care basically a figure it out yourself.

Will not stay here ever again. I will spend the extra 50$ somewhere else.

8/10

Excellent

13 Nov 2025

Angela

Rooms were very clean and comfortable. Hotel front desk staff were exceptional, especially Gabriel. Security was poor.👎

Friends_and_family Family

6/10

Pleasant

12 Nov 2025

Amy

Room was super basic and small, no desk and not even a chair. Very noisy outside. But very kind and helpful staff.

6/10

Pleasant

11 Nov 2025

Patrick

Smell wasnt great, pool is in a building across the street.

Leisure Family

10/10

Exceptional

09 Nov 2025

Adam

Everything was great from the breakfast. The service and the cleanliness of the facility.

Self

8/10

Excellent

08 Nov 2025

Austin

Very nice staff.

4/10

Poor

08 Nov 2025

Terrakya

I recently stayed at Hotel Garrett and would describe the experience as just okay -- neither great nor terrible.

The front desk staff were genuinely kind and helpful which I appreciated. However, there were several issues with the room and amenities. The bathroom had visible mold, and the ceiling fan in my room did not work. The room itself was extremely small -- essentially the size of a box -- and the walls were thin enough that I could hear the guests in the room next to me.

Also, the hotel advertises a rooftop pool, but that is misleading. There is no rooftop pool. The breakfast provided was not a hot breakfast, but instead pastries, apples, oranges, and bananas.

When I mentioned the room concerns to the front desk, I was told that switching rooms wouldn't make a difference because the rooms are all similar.

Overall, the stay was manageable, but I don't feel it matched the expectations set online. With a few improvements, the experience could be much better.

Business_and_leisure Self

8/10

Excellent

07 Nov 2025

Kelly

Overall good experience for a quick trip to the city. Front desk staff was super nice!

Leisure Partner

2/10

Poor

06 Nov 2025

Tiffany

Old, small, inefficient front desk staff, problems with booking/billing.

Business

8/10

Excellent

01 Nov 2025

Marley

Room was very clean & staff was very nice. Breakfast was quite good - pastries, egg bites, fruit, coffee.

It is definitely run down but the price reflects. Wouldn't recommend staying in summer as there is no AC.

The area isn't the best - quite a bit of homeless but that's SF. Would recommend staying more downtown or by the Marina.

8/10

Excellent

01 Nov 2025

Collin

Staff is super nice and helpful, room

10/10

Exceptional

31 Oct 2025

Mariyam

the back side rooms are not good try to stay in the building, also the rest of the things are good

10/10

Exceptional

31 Oct 2025

William

Had to check in earlier than anticipated. Spoke with the receptionist who promptly accommodated me and the room was amazing. AC worked very well, great bathroom, very clean.

Business

10/10

Exceptional

26 Oct 2025

Misty

Staff was amazing!
No fridge in the room
No microwave
Smelled great! Love the vibe, great hospitality and clean room.

Business_and_leisure Family

10/10

Exceptional

24 Oct 2025

jenessy

Clean room and kind staff , a good amount of restaurants to walk to but walking is not ideal , seems dangerous at night time . Limited parking but there is parking and they have security there 24/7 which brought loads of comfort !

Leisure Partner

10/10

Exceptional

22 Oct 2025

Colleen Sue

Great staff and clean room.

Leisure Partner

8/10

Excellent

20 Oct 2025

dana

Other reviews hit the nail on the head! Unreal staff who even gave me their personal fan because my ac didn’t work, poor breakfast(not even juice), and not the best area(could be worse). All around a ok in my books!

Leisure Self

6/10

Pleasant

20 Oct 2025

Carla

Not enough parking

The room was nice. We just wanted somewhere to spend the night. The parking in the other hand was not what I expected. They have a parking lot but it’s basically first come first serve and if you don’t get one you have to go to a parking garage which we don’t mind but in this case we wanted parking in the hotel due to the area having homeless people and we didn’t want our car to get broken into.

Partner

6/10

Pleasant

19 Oct 2025

Linda

Pictures are much bigger than reality!

The room was okay. One of the pillows had a stain on it. The pictures online were very misleading and everything appeared much bigger. The room was more spacious than it really was and the shower was extremely small.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Angela

Was pleasantly surprised to find street parking right out front. The person working the front desk was very friendly and helpful. The room and hotel was stylish. I didnt get to use the pool this time but I definitely want to stay agsin and try that out.

Leisure Friends

10/10

Exceptional

18 Oct 2025

Noemi

Hotel Garrett was perfectly situated within a 20 min walking distance to the Moscone center. They had food protein forward options for breakfast and the front desk was always attentive. This area of San Francisco isn’t the nicest but just walk down Howard to get around. Or take a Waymo. Lots of those around.

Business Self

4/10

Poor

17 Oct 2025

David

Don't use parking for storage. There isn't enough parking as it is. No thermostat in rooms. A SINGLE ceiling fan is inadequate. No way to turn up heat either.

Business_and_leisure Family_with_children

10/10

Exceptional

15 Oct 2025

Lilith

The rooms were super amazing for the area and the size is great, I was super happy to get amazing parking and such a fun quaint little place with a staff that really made you feel welcome

Leisure Partner

8/10

Excellent

15 Oct 2025

Jan

The property rates itself as a “hotel” but in my opinion it has more of a motel vibe. We had to walk 2 flights to get to our rooms as there is no elevator access to the “courtyard” view rooms. We had a lot of big luggage pieces so this was a bit of a hassle. I had 2 rooms with 2 queen beds booked, but they were not available. They did offer us 4 rooms with king beds instead which was great. One room was not cleaned well and they did offer to switch. The neighborhood is another story. One direction is the Soma district, leather area which is kind of industrial feel (found a fabulous dim sum restaurant!). Go the other direction, it’s skid row. A bit intimidating you’re walking to restaurants nearby. This is why I can’t give it 5 stars. Everything worked out for our limited needs (just a place to sleep), but staying here for a long period or to hang out, it’s not for that.

Leisure Family

10/10

Exceptional

12 Oct 2025

Kavita

All good

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Dacus

I wish I was traveling for something good. This was a funeral and I arrived late and the front desk was not very nice during the day. I had to wait until closer to 4 pm. I checked the front desk at 3:30 and the evening crew was there they were a lot nicer and more welcoming with the way my day had already went. I’m glad they lowered the deposit to $200 instead of the $300 that was expected. I understand the parking fee for the hotel parking but you should be able to get more than one pass if there is a second car. The parking is hard to find and driving in the area is stressful.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Constance

Although my friend and I booked our rooms at Hotel Garrett separately, the front office clerk was able to accommodate our last minute request to be on the same floor.
The housekeeping staff was very respectful of the Do Not Disturb sign.
Room was perfect since its purpose was to be a comfortable place to come and rest after a full day of being out.
The area around the hotel was surprisingly quiet for being in the city.
The only wish is to have an ATM machine inside the hotel. Went across the street to the sister hotel, SOMA House for cash.
Would definitely recommend to others.

Leisure Self

2/10

Poor

10 Oct 2025

Mohammed

The room is not clean, noisy area, a-lot of homeless, it doesn't deserve that high price, the only thing the staff so friendly and helpful.

Leisure Family

8/10

Excellent

09 Oct 2025

Jonathan

I felt a little unsafe in that area. Parking is limited and $30 per night.

Leisure Family

10/10

Exceptional

08 Oct 2025

Daniel

It was an overnight stay, food was near by.

Business

8/10

Excellent

07 Oct 2025

Mark

Great hotel for the price but not a good neighborhood.

Leisure Partner

2/10

Poor

07 Oct 2025

Kathryn

Advertising prices around $200. Does not indicate that the 1st night stay was over $500. Bait and switch. The courtyard was a parking lot. What happened at Travelocity? Due diligence?

6/10

Pleasant

06 Oct 2025

Jemma

Great staff, sketchy area

10/10

Exceptional

05 Oct 2025

Ankit

Conveniently located near all the fun places. Rooms are nice, front desk is very helpful. Overall, a great deal at a great price

Leisure Self

6/10

Pleasant

05 Oct 2025

Blanca

Needs Some work on breakfast, neighborhood needs work.

Leisure Friends

10/10

Exceptional

04 Oct 2025

Camilo

Great staff and location close to Folsom bars

8/10

Excellent

03 Oct 2025

Robert

Very convenient location. Staff was especially friendly and very helpful!

Leisure Self

10/10

Exceptional

03 Oct 2025

Thomas

The hotel staff was amazing and truly attended to my needs. I was very grateful for everyone.

Leisure Self

10/10

Exceptional

02 Oct 2025

Mark

Nice place on Mission, easy to go from here to the Chase Center.

2/10

Poor

01 Oct 2025

Tory

Don’t go

The area was not safe. The lower rooms had bars on the windows. Most rooms do not have AC. The management team was not able to accommodate my request for a mini fridge. Checked in and immediately checked out after the inspection of the room.

Self

10/10

Exceptional

30 Sep 2025

Philip

Check in staff was great. I’ve returned to this hotel multiple times now

Leisure Friends

10/10

Exceptional

30 Sep 2025

Esteban

We stay at the garret hotel for a folsom weekend. The convenience of the location was priceless. The hotel was very clean, and the staff was super friendly. The price couldn't be beaten by any other hotel of area.
I read reviews before going and most of them were complaints about the parking, saying that was very expensive and get full quickly, for that reason I reserved parking somewhere else, however, when i get to the hotel, the counter attendant offered me a parking space for a decent price, cheaper that what i paid on a \"cheap\" parking structure.
Didn't use the pool or gym ate the across street hotel but it was offered to me.

Leisure Friends

10/10

Exceptional

29 Sep 2025

BRIAN

loved the hotel, will be booking again next year. wish all the rooms had ac units and more of a full breakfast variety

Leisure Friends

8/10

Excellent

29 Sep 2025

Dominic

excellent and friendly staff.
my room is small and basic but still cozy and practical.
fairly clean.
The roads can be noisy at night snd early morning, thus, recommend to close the window tight before sleep.
convenient to activities in SOMA areas.

Leisure Self

6/10

Pleasant

29 Sep 2025

Vann

Staff member at the front desk was letting peope check in early but for us wanted to charge is $45 to check in early

Leisure Family

10/10

Exceptional

28 Sep 2025

Josefina

Room clean,,,staff friendly helpful etc

6/10

Pleasant

28 Sep 2025

Michael Joseph

Let's start with the bad. They do not have a pool or work out room. They have access to a pool and work out room in a hotel across the street. The contenental breakfast barely make the cut - it was sub par. Parking was very limited and challenging - only small cars can easily park here. You are one block away from Fentanyl fold alley. Now for the good. The room was clean, the front desk personel were nice enough. The bed was very comfortable - probably one of the best I have slept on when away from home.

Leisure Partner

8/10

Excellent

27 Sep 2025

Eri

4/5 stars because although the front desk were diligently attending to people, the could do better at showing that they valued us choosing their hotel or even just being friendlier or welcoming. Also, I wish the mini-fridge I called ahead of arriving was placed in our room at that moment versus waiting until after checking in. It would have been great to have it been cold and ready to us by the arrival time.

Leisure Friends

10/10

Exceptional

24 Sep 2025

Stephanie

Would stay again. Hotel was close to The Warfield which we went to for a show. I felt safe, hotel was quiet and front desk was helpful and accommodating.

Ive seen a few reviews mention the homeless population around the area, which is true but the area still felt safe and walkable.

The room itself wasnt too big but it was nice and comfortable. The bed was very nice as well. Only thing I would note is that the window in the bathroom didnt lock which wasn't an issue for me but I thought I should still note it. As stated previously, I would definitely stay again.

Friends_and_family Family

4/10

Poor

23 Sep 2025

Patrick

Hotel

Hotel was not clean. Reviews and stars on the site arent correct. Don’t recommend.

Business

8/10

Excellent

21 Sep 2025

It is easy to get to by tram or bus or bart . Close to Union square . Supermarket close by. Fewer homeless around in the mornings
Breakfast was adequate (pastries and fruit )

Leisure Family

2/10

Poor

19 Sep 2025

Nelliese

Nasty rooms. Stains on bed. Stains on the carpet, the room smelled of mold

2/10

Poor

19 Sep 2025

lourdes

the parking is crazy plus you have to pay for parking to stay at this hotel

Family