Name: YOTEL San Francisco, Select by Hilton
Address: Market St, 1095, San Francisco, 94103, US

YOTEL San Francisco, Select by Hilton

San Francisco Area - CA · United States

100 reviews shown

10/10

Exceptional

26 Jul 2026

Mark Rendell

Too many homeless people outside hotel and stinky street too.

6/10

Pleasant

24 Jul 2026

Patrick

I couldn’t figure out how to switch on the shower head as it stuck on the handheld mode. The faucets had low flow heads that made it difficult to wash your hands.

6/10

Pleasant

24 Jul 2026

Nick

Good hotel, nothing amazing, but overall solid.

8/10

Excellent

23 Jul 2026

Myasia

Super cute rooms. Loved the vibe of the hotel! Staff was friendly. Parking was a nightmare. The area felt a little unsafe but no one bothered me when I was walking for transparency. Still best sleep I’ve had in a hotel in a long time!

10/10

Exceptional

23 Jul 2026

Jodiann

We had a pleasant 2 night stay. The hotel is very clean and updated. Shower has good pressure and bed was comfortable. Great hotel for the price. Breakfast is small but we are not big breakfast eaters so a coffee and croissant was fine for us. The location is very convenient- easy to get to Embarcadero and to Fisherman’s Wharf by tram. There are a lot of homeless in that area though. We have been to SF before so knew this and were fine with it. But folks not used to cities might not feel comfortable. Hotel feels secure though - you need your key to get in the door and also to take the elevator, but it’s not an area where you want to wander around at night.

4/10

Poor

22 Jul 2026

Masud

It was self-checkin and reasonable. If you are over 30 consider a different hotel. My room at the Yotel room did not qualify as a real room. I had a single queen size bed. I was not prepared to walk directly into the bathroom - the main entrance to the \"room\" also served as the door entrance to the bathroom itself. The entire first floor was the bathroom (toilet, shower, sink, and a small table). The 2nd floor was where the bed was accessed via a ridiculously steep set of steps. Not for anyone over 30 unless you are an active gymnast or like to contort your body for fun. If you need water you will have to carefully gather your legs and head and make your way down and make sure you think hard about what else you might need before going back up (charger?, book?, is the thermostat at the right temp?). Anyway, spend a bit more next time and get a real \"h\"otel room.

8/10

Excellent

22 Jul 2026

Jenica

The room was good for what it was for the evening. We had called and asked for a refrigerator and they brought up a makeup refrigerator which we thought was hilarious. The parking was also a little confusing but we got it figured out. Overall was a good hotel for the one night we were there.

10/10

Exceptional

22 Jul 2026

Fernando

Thanks ☺️

4/10

Poor

22 Jul 2026

Carol

I recently stayed at YOTEL San Francisco and, unfortunately, my experience did not meet my expectations.
The biggest disappointment was the customer service. The staff at check-in were not very welcoming or friendly. I also asked for nearby restaurant recommendations, but they couldn't suggest even basic options such as the Denny's and the Mexican restaurant just a short walk from the hotel. As a visitor to the city, I expected the front desk to be able to provide simple local recommendations.
The pool area was also disappointing because I saw a cockroach, which raised concerns about cleanliness.
Breakfast was another letdown. The staff member overseeing the breakfast area was not very attentive. Coffee ran out and wasn't refilled promptly, and the waffle station was left empty for quite some time without anyone checking on it.
The hotel's location is convenient, and the rooms were decent, but the lack of friendly service, poor attention during breakfast, and cleanliness concerns made the overall experience disappointing. I hope management addresses these issues, as they could greatly improve future guests' stays.

Partner

10/10

Exceptional

19 Jul 2026

Jaden

Really nice stay for the price. Very cool and unique rooms that were really nice.

Friends

10/10

Exceptional

17 Jul 2026

Leon

Very good

Self

6/10

Pleasant

17 Jul 2026

Luke

Hotel was perfectly fine. Staff was extremely helpful, mostly the security guards. Interior design was super cool. Aside from the nearest parking garage being half a mile away with no valet option, It was the location that was horrible. If I didn’t have my children with me it wouldn’t have been a problem. That entire area was just sketchy. Some homeless druggie creep tried to approach my children when I was occupied with navigation. There was human feces on the sidewalk outside. Just not pleasant to come and go in this area.

Family_with_children

10/10

Exceptional

16 Jul 2026

Nhan

Great staff and clean place. Though the room was very small.

Friends

10/10

Exceptional

16 Jul 2026

Jybettssy

Cerca de todo.

Family

10/10

Exceptional

15 Jul 2026

Daniel

Good stay great hotel

6/10

Pleasant

15 Jul 2026

Keven

Breakfast was mid, staff was alright but seemed to not really want to help. The rooms where definitely the coolest part.

Partner

10/10

Exceptional

13 Jul 2026

Clara

Would definitely stay again.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Marie

Everything was good I am very satisfied with all

Self

10/10

Exceptional

10 Jul 2026

Amanda

This was a fantastic place to stay for my quick trip to the city. Only steps away from the BART and an easy walk to the Orpheum Theater.

Room was very clean. I read one review the described the decor as spartan. But to me, it felt fresh and uncluttered. High ceilings, white/painted exposed brick, updated bathroom fixtures.

I didn’t use the gym or partake in breakfast, so can’t speak to that.

I definitely would return-it’s a lovely simple room and an excellent value.

Self

10/10

Exceptional

10 Jul 2026

Adam

Everything was great about this hotel loved it, but if you’re an older person like me, make sure that your bed is all on one level. I didn’t realize I had like a loft room where everything was downstairs and your bed was upstairs. My legs were killing me after the two days I stayed there. Lol

10/10

Exceptional

10 Jul 2026

Jackeline

Self

10/10

Exceptional

09 Jul 2026

Frederick

Clean room, professional staff

Self

10/10

Exceptional

08 Jul 2026

Willie

Yotel is #1in my eyes. Very quiet

10/10

Exceptional

07 Jul 2026

matt

Thank you

2/10

Poor

06 Jul 2026

Maria

Very disappointed in the layout of the property.....to have a toilet with no door is absolutely ridiculous definitely don't recommend it for anyone that enjoys privacy....there was no bed just a mattress on the floor....Very comfortable i will admit but wouldn't stay there again

Partner

10/10

Exceptional

04 Jul 2026

Samantha

It was great 👍

Partner

4/10

Poor

03 Jul 2026

Kevin

Got automatically booked into an ADA unit that didnt have any bathroom privacy. I didn’t specify that I wanted this room but was automatically assigned to it anyway. The staff was able to move me to a more appropriate room but the lack of bathroom door/privacy during my first night was quite an annoyance.

Partner

6/10

Pleasant

01 Jul 2026

Carlos

Self

2/10

Poor

01 Jul 2026

Alemayehu

I don’t like about the room setup and the bed it is as a bunker bed and the room looks like a cave. I went to see the room and made declined on the spot, and talk to the front desk to cancel my reservation, she was nice and did canceled the reservation, I have to look for another place to stay the night. This is my worst experience in Expedia booking booking not knowing what you are expecting.

Family_with_children

8/10

Excellent

30 Jun 2026

Jim

The room is very small. Not even a chair or table - just a bed, nightstand, TV, and bathroom.

This was fine but upon arrival I had no power in the room - not even the lights or something to charge my phone. It was pitch dark which made unpacking a challenge at 1:15 AM when I arrived. They were full and couldn't give me another room, and the support people were gone so I was forced to live with it. The worst part was the bed folds up and down with an electric motor, and it was up when I arrived so when not sleeping it's more like a couch. But it couldn't fold down and thus I was forced to sleep on a what was essentially a small couch. I got very little sleep which sucked.

The staff didn't tell me they have a small breakfast on the 2nd floor, but I learned that from a guest in the elevator. The breakfast is basically cereal and a pastry - no eggs, toast, etc.

Self

8/10

Excellent

30 Jun 2026

steve

Nice hotel, very clean and central. In a bit of a sketchy area when you walk outside with a lot of homeless and mental health issues on dusply

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Cleuton

Modern amenities

10/10

Exceptional

29 Jun 2026

Humberto

Just an FYI….
The Sky room is very TINY..(like literally)
With NO seating like literally

The MANAGERS are super nice and switched my room the next day to a BETTER room
Rooms are nicely done and very clean and the beds are comfortable

Close by everything and will Definitely stay again ……… thanks

Partner

2/10

Poor

29 Jun 2026

Jose

The room we got was terrible and the staff instead of changing or finding another accomodation, the person said it was the right room for us. The room had high stairs. Had no bed frame but was stck in a place close to the ceiling. The wall not finished with the cement and concrete exposed. Not nice and close to 200 per night was terrible.

Partner

10/10

Exceptional

28 Jun 2026

Kelsey

staff was so sweet

Partner

10/10

Exceptional

25 Jun 2026

Edwin

My room was very amazing with a great view outside very clean. Friendly staff in the front helping check in if you had any questions or get any snacks. The air condition in the room was great all night.

Self

6/10

Pleasant

25 Jun 2026

Basil

literally there was no cold water available in the hotel. lol

10/10

Exceptional

24 Jun 2026

Christina

The breakfast was generous and well managed.

Family

10/10

Exceptional

24 Jun 2026

Akshay

The stay was good overall, only the free breakfast could be better.

Self

8/10

Excellent

23 Jun 2026

Grae

Great for single travelers. Rooms are small and toilet is in the room without a privacy divider. Clean and easy to access.

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

Meredith

Room was super clean! Front desk staff let us in and made the check-in process extremely easy. Breakfast in the morning is super super basic but it’s enough to get you going
Location from Civic Center Bart is incredibly convenient

Friends

8/10

Excellent

23 Jun 2026

Miguel

Clean hotel and a great location with easy access to BART. When I booked the hotel I thought breakfast was included but it wasn't we got a bill once we got home. I don't know if Hotel.com is not updated with this information, but ended up with and extra $35-45 charge per day.

Partner

10/10

Exceptional

20 Jun 2026

Christina

Our stay at YOTEL was incredible. We stayed at a few hotels during our stay in San Francisco and YOTEL was by far our favorite! The staff is very kind and helpful, especially Ariel. Highly recommend! Everything about the hotel is first class!

Family

10/10

Exceptional

19 Jun 2026

Christina

A real gem!!!

Family

8/10

Excellent

18 Jun 2026

William

Room was clean and well maintained. Had all the necessary amenities. TV had a lot of lag when changing channels.

The room description mentions the size but until you arrive you don’t realise just how small it is.

Business

4/10

Poor

17 Jun 2026

Eric

Sky Room — Misrepresented, Mismanaged, and Not Worth the Price

The Sky Room at Yotel SF omits one prominent feature from its photos and description: the toilet is fully exposed, directly next to the main door, no partition, no privacy. Management's response to this concern — repeated across reviews since at least 2023 — is that the layout is \"a bit unconventional\" and reflects a \"modern, European-inspired design.\" They have been \"taking comments seriously\" for years. The toilet remains in the open and, I assure you as I write this from Marseille, definitely not \"European-inspired.\" Unless they mean the dogs. . .

The ice machine on my floor had no ice. When I mentioned this to the guest service agent — not to request delivery, simply to flag it — he became defensive, suggested I walk to another floor, and returned to his phone. The air conditioning cut out in the night, warming the room enough to wake me at 5am. The large water bottles ($6) are a nice touch, but refills require the same ice machine that had no ice.

To be fair: the bedding is comfortable and the sheets were clean.

If Yotel were positioning this as a stylish hostel alternative, the Sky Room might pass. It isn't priced that way. Before booking, read the management responses to critical reviews carefully. The language is consistent, the concerns are not new, and nothing has changed. That's not a quirk — it's a pattern.

Partner

4/10

Poor

17 Jun 2026

Gareth

I did not enjoy my stay at YOTEL at all… perhaps I misunderstood how ridiculously small the room is (small bed in a loft stacked on top of a small space with shower and toilet). It felt like I was in a space capsule and could barely move around. This is not a place for more than one person. The lack of human service in the “lobby” (really a cloister of computer screens for checkin) was an issue at check-in… the system did not properly send me my room number and I waited for 10 min to find a human to help, who was clearly unhappy to work there. The price was unreasonable given the quality of experience. Not recommended.

Self

10/10

Exceptional

16 Jun 2026

Jessica

Super easy check in, very clean rooms. Loved ice machine and water available on each floor

Partner

10/10

Exceptional

15 Jun 2026

justus

Nice small room with a bed that pulls up as a couch to make more space. Good location.

6/10

Pleasant

15 Jun 2026

Felix P

Elevators out of order, the rooms are post card stamp sized. Who thought that toilet doors are not needed? Hotel in a more and more rundown area.
Breakfast was poor, and only slowly replenished.

Partner

10/10

Exceptional

15 Jun 2026

Angela

Fun & accessible to SF, I felt safe & fun interior …unfortunately the communal ice machine wasn’t working & the room didn’t come w a fridge.

Friends_and_family Friends

6/10

Pleasant

14 Jun 2026

Irma

Poor breakfast.cofee.croisant protein bars yogurt and the croissant over early morning

4/10

Poor

12 Jun 2026

Michelle

There are a lot of hidden fees as well as unsafe conditions at this hotel. First, we were not aware that we would have to pay for parking which was about $35 for the night, and the closest parking garage was a six minute walk from the hotel. On the way to the parking garage, we saw several cop cars and someone being arrested. My family, which included an 8 year old, got to the hotel in the evening after eating at a restaurant, because our flight was delayed, and had to walk 6 minutes to the hotel on the inner city streets of San Fransisco with the drug dealers and sketchy people roaming around. We booked two rooms months in advance and once there the hotel attendant gave us rooms that were floors apart from each other. Other than my 8 year old my kids are teens, but they are still kids and I would have liked to be on the same floor as them. The hotel room itself was nice and pretty clean, although we did find some food left over from the previous person on the top shelf that had been missed by the cleaning staff. One thing that I thought was pretty neat was that the bed inclined in our room. Finally, there was a $17.66 facility fee that was charged to us after our stay, so all of those \"amenities\" like the \"free\" breakfast aren't really amenities at all, they are paid services that should be published in the overall price.

Family_with_children

10/10

Exceptional

11 Jun 2026

Leon

Very nice, it will be my first choice whenever I visit SF

Self

6/10

Pleasant

11 Jun 2026

Rasta

Staff of front desk are nice

6/10

Pleasant

10 Jun 2026

Jessica

Hotel was perfectly fine, although the open bathroom concept may deter some - I don’t recall seeing this in photos or descriptions. Staff was super nice and helpful when we needed them.

What does need to be stated is the safety factor - it is surrounded by homeless and drug addicts. We reserved a parking garage a few blocks away on Eddy and we literally walked through urine and active drug use happening on the sidewalks - syringes being held like cigarettes. They did not bother us though - we kept our eyes ahead and kept moving. We did take an uber later at night so we could get dropped off right at the hotel door. Heavy police presence on 6th street.

Partner

6/10

Pleasant

09 Jun 2026

ISABELLE

The hotel is a gem for the price, the rooms are very small with no storage whatsoever, but the staff is fantastic, the hotel is very clean and very central to everything to see in SF

Partner

8/10

Excellent

08 Jun 2026

EDIT

Please place 1 chair to each room.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Jawaad

still my favourite hotel in SF

Self

6/10

Pleasant

06 Jun 2026

Irma

Even though we booked “housekeeping daily” in 5 nights our room was cleaned only twice.
The breakfast is really not good at all. Maintaining the breakfast room is clearly not a priority.
One of two elevators didn’t work for three days.

The hotel is one block from skid row, if you are not accustomed to urban environments, you might consider staying at a different hotel.

Partner

8/10

Excellent

05 Jun 2026

Paul

We line this place. It's very interesting, and modern.

Partner

8/10

Excellent

04 Jun 2026

Mariah

Tiny rooms but great location. Everything was clean and modern looking. Staff was available, but self check in kiosk worked fine. Security by the door made for a little extra comfort since it’s located right on market street. If location is what you need, and you won’t be spending much time in the room, this is a great option.

Partner

8/10

Excellent

02 Jun 2026

Julian

Great staff, facility, and vibe. There could have been a bit more attention to detail in room cleaning/upkeep of furniture (spotting etc.) but overall a good stay.

Self

8/10

Excellent

02 Jun 2026

Rigoberto

Todo está bien, solo que no tiene estacionamiento y las habitaciones no son las que yo esperaba y no son como parece en la página del sitio web.

10/10

Exceptional

01 Jun 2026

Mariuska

Amazing staff at the Yotel. Will most definitely come back. The only downside was no parking but staff directed me to a parking lot 1 block away.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Coral

Amazing staff was able to check in sooner than expected

Family_with_children

10/10

Exceptional

01 Jun 2026

Nathan

Great for families!

Friends

10/10

Exceptional

29 May 2026

angelica

Great customer service, but not too keen on the idea of having to park in a nearby parking garage.

Partner

10/10

Exceptional

29 May 2026

Erin

Absolutely would stay here again! Convenient and clean with a mini breakfast bar!

Self

2/10

Poor

28 May 2026

Saman

They charge me $220 for my short two

8/10

Excellent

27 May 2026

Edward

Great stay across from the Civic Center. Small room, but classy. The light switch took a bit to figure out (fast click vs long click for all features). Nice view on upper floor (paid extra for that). Near skid row... Count on nearby parking for $40/night... street parking is nearly impossible, even with handicap tag. Breakfast is minimal... suggest eating out. Price was right, though.

8/10

Excellent

27 May 2026

Deborah

Door slams aside, I had a pretty decent stay. Thanks to the staff that helped me get access to ice on another floor. Please keep me in mind for the next stay cuz you know I’m obsessed with ice 😅

10/10

Exceptional

24 May 2026

Ransom

Very clean,

6/10

Pleasant

24 May 2026

Mariela

Staff were not helpful at all!!

Partner

10/10

Exceptional

23 May 2026

Zack

Great for solo or budget travel

Friends

10/10

Exceptional

20 May 2026

MARCELA

Good hotel, close to strategic places.

10/10

Exceptional

20 May 2026

Kyle

Quiet and clean. Complimentary delicious coffee in the mornings

Business

10/10

Exceptional

19 May 2026

Junior

Soy de Venezuela me gustó mucho el hotel es auténtico original

10/10

Exceptional

18 May 2026

Dayanis

Everything was smooth, very good location!

10/10

Exceptional

18 May 2026

Luis

Location

Family

10/10

Exceptional

18 May 2026

Gabriela

Everything is Amazing , location , staff , breakfast room , gym and also keep my logage during the day untill my flight, it was fantastic !!!!

Partner

10/10

Exceptional

18 May 2026

Dolores

Everything was great, the only difficulty was parking. I checked in after 11:00 and there was no clear parking instructions. Had to find a parking garage on my own and walk it was dangerous

Friends

6/10

Pleasant

17 May 2026

KIRANKUMAR

Okay it’s was just fine for the price

10/10

Exceptional

17 May 2026

Jose

Great

8/10

Excellent

17 May 2026

Jerry

Breakfast coffee maker on Sunday broke
The extremely nice lady could not fix it
I don’t blame her but the weekend staff
Must learn how to restart machine. Period
No coffee on my trip home.
That’s not cool or acceptable
No coffee was followed by 2 hour delay at airport
You started my day poorly.
Don’t blame that girl she was best employee you have.

Self

10/10

Exceptional

15 May 2026

Virginia

all good

Self

6/10

Pleasant

15 May 2026

Romel

Great staff, however, the location of the property wasn’t easily accessible, and there was no parking except having to go to another building garage.

Partner

10/10

Exceptional

15 May 2026

Frederick

The service was standard, but it’s taking over a week to refund the deposit I paid for the room. not good

Self

8/10

Excellent

12 May 2026

Colleen

Clean accommodations, staff let me check in earlier, breakfast had good coffee and pastries. The location is not ideal if you want to explore in the evening times.

Self

10/10

Exceptional

12 May 2026

Landra

Great location and amenities. Room was clean and in pristine condition. The hotel staff were friendly and very accommodating.

Would definitely book again!

Self

8/10

Excellent

11 May 2026

Juan

Nice in-person support but I’m not getting response from the chat, please provide a better communication channel when users are not in the hotel

Self

10/10

Exceptional

11 May 2026

Julie

Very reasonably priced stay in downtown SF. Near the theater district. A bed and a bathroom. That is what I needed and it is what I got.

Friends

8/10

Excellent

10 May 2026

Isaiah

It was nice. It was clean felt a little older, but that’s fine.

Partner

2/10

Poor

10 May 2026

Crystal

The AC didn’t work and staff was very rude

Partner

10/10

Exceptional

09 May 2026

Melodina

Room was clean, food was just okay. However, the staff is not that approachable.

Friends

8/10

Excellent

09 May 2026

Lori

We really enjoyed our stay. The hotel was clean and comfortable. The only issue we had was parking.
When I called the AI told me an address for parking that was confusing and it was not clear that they allowed cars overnight. It gives you an address but not the name of the garage. the name of the garage is Trinity Plaza and their sign doesn't give an overnight rate but you can park there overnight. I had to call while driving around a very congested part of SF to get the correct address and name of the garage, so I was sure I was parking close to the hotel and in a safe place. You still have to walk a little way to the hotel.
The hotel is on the fringe of the Tenderloin so be aware. Not a problem for us but if you are averse to seeing the homeless choose another place.
We also found a FANTASTIC restaurant a couple blocks away called 54 Mint. If you love great Italian food go there!
The #7 bus stops on the same block and you can take it straight out to Golden Gate Park. Super easy.
For the price this is the best deal in SF.

Partner

8/10

Excellent

06 May 2026

Samuel

Agradecidos por el cambio de habitación y agua de cortesía a una más cómoda o amplia el punto que mejoraría o que no fue nuestro agrado, es el baño que está abierto o sin techo a la habitación y realmente salen todos los ruidos y olores llevamos 25 años juntos pero si es antihigienico y es un área con muchos pero muchos homeless lega un momento en que es muy incomoda el área donde está ubicado el hotel.

Friends_and_family Family

8/10

Excellent

06 May 2026

Yukiko

I think you have to ask for towels if you need flesh one. Otherwise, it is good.

Self

2/10

Poor

05 May 2026

Jinia

This hotel was not good. Tiny, dusty room.

It was not completely finished which caused it to be dusty. This dust was not well cleaned either. Pictures included.

The room was quite small with the toilet being out in the open. Shower was small but decent with a rainfall shower.
The lights were very finicky and not always working.

There was only ever 1 person working and the service was not great. I asked for extra towels and they must have forgotten because I never got them. The phone in our room was broken and they said they would fix it but never did.

They don’t clean the rooms daily either.

Breakfast was not much. The lounge area was ok.

Location was easy enough with public transportation very accessible. Would not recommend walking around too much by yourself.

Partner

8/10

Excellent

05 May 2026

Luis

Great stay. The breakfast was mediocre and area was not as close to many things. But overall can't complain about the room.

Friends_and_family Friends