Name: Buena Vista Motor Inn
Address: 1599 Lombard St, San Francisco, 94123, US

10/10

Exceptional

02 Aug 2026

Joseph

Free parking was awesome, but fills up on weekends.

6/10

Pleasant

31 Jul 2026

Alma

We liked the clean rooms. Comfortable stay. Parking car was sometimes difficult on tight spots.

2/10

Poor

30 Jul 2026

Jessica

There is parking, but not always guaranteed 🙄 since it's not reserved parking & tight there. And we had to go to another parking garage that was far away. There's a virtual check out person there but hardly anyone at the front lobby. The vibe there wasn't all that great definitely will NOT be going there ever again and would definitely not recommend it to other future guests.

10/10

Exceptional

30 Jul 2026

Mary

Everything from check in to check out was easy. The staff was very professional and helpful with area information . Free underground parking….big plus in San Francisco. Felt very safe in this area. Room was very clean and kept in great repair for this vintage motor inn. Loved it. Felt like back in the 50’s. So convenient to everything by bus which stops right in front and ends at Fisherman’s Wharf. Take bus 28. There are other bus’s that stop here but not sure where they go. Download the Munnimobile app. Lots of help and purchase ride tickets there. There’s a nice little sitting area in a garden patio at the back of the inn.

10/10

Exceptional

30 Jul 2026

Michael

Stayed for two nights last weekend and was a big fan of the location, the size of the room, and the helpfulness of the staff! Would definitely stay again if I visit SF again.

8/10

Excellent

29 Jul 2026

Alicia

The room was big and clean. Also close to downtown. The only problem was you could hear everything from the other room. Wish it was more soundproof

6/10

Pleasant

26 Jul 2026

Elizabeth

Parking is advertised, but not guaranteed. Spent over 20 min looking for parking. Room smelled a little damp-not sure if it’s a Bay Area scent based on radius to the sea.

10/10

Exceptional

26 Jul 2026

Marco

Great A+++

10/10

Exceptional

25 Jul 2026

Hugo

Chambre propre tout etait excellent personnel aidant proche de tout rien a dire sur le bruit douche excellente avec plusieurs jet excellent séjour de 4 nuits

4/10

Poor

21 Jul 2026

Michelle

Advertises that they serve a free breakfast, but none was available. Advertises, they have free parking, but it is limited and tight in a very small parking ramp even for a compact car.

Partner

4/10

Poor

18 Jul 2026

Beatriz

I liked the location of the hotel and the fact that it had onsite parking.

Partner

2/10

Poor

16 Jul 2026

Carlos

This location is outdated, the pictures in the site are nothing compared to what you really get. Parking space is limited and very small, if you have a larger car/suv it may not even fit there.

Family_with_children

6/10

Pleasant

16 Jul 2026

Stephanie

The hotel is staffed by AI. The hotel itself is shabby and we had a view of a wall from our room. We wandered around looking for the roof balcony and garden. The signs all point to doors that say alarms will go off if opened.

Family_with_children

8/10

Excellent

13 Jul 2026

Rosio

Great location. My husband and I enjoyed our stay.

Partner

6/10

Pleasant

13 Jul 2026

Lidia

The room is clean. We didn't see any staff around. It was hard to find a parking spot. It was full. The good thing is that there is no homeless in that area.

Family_with_children

2/10

Poor

12 Jul 2026

Freddy

The parking suck. If your early someone will block you if your late your booking you have to leave the meet at front desk

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Tania

Great location and loved that it has free parking.

Friends

10/10

Exceptional

08 Jul 2026

Jyotish Kamalasanan

Clean room, quick check in, helpful staff.

Family_with_children

10/10

Exceptional

07 Jul 2026

Jacqueline

I

Partner

8/10

Excellent

04 Jul 2026

Chris

We have stayed here a couple of times. This time the perfumed cleaning products were overwhelming in the halls and the room. We were able to open the windows in the room and run the fan to air out the room while we were out for dinner. it was still noticeable when we got back. by bedtime we had adjusted to the odor. Unfortunately it caused a sinus infection for my husband. No breakfast option, but Chestnut Diner was not far to walk to.

Family

10/10

Exceptional

01 Jul 2026

Alejandro

Clean hotel convenient location

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Casey

Perfect location to walk to everything!

Family_with_children

6/10

Pleasant

29 Jun 2026

Angela M

No private parking as stated, no real customer service person to check you in had to use a computerpers. Tile floor was broken in bathroom almost cut my foot.

2/10

Poor

28 Jun 2026

Anna

No parking, no shower

8/10

Excellent

28 Jun 2026

David

This place is a bargain for San Francisco. The area is safe.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

James

I stayed at Buena Vista Motor Inn while traveling for a work conference at Fort Mason, and the main positive was the location. It was close enough to walk to the conference, which was helpful.

That said, I was not impressed with the hotel overall. The property had more of a second-rate economy feel, and my room was not in especially good condition. My biggest issue was the strange check-in and front desk process. Rather than normal front desk service, guests are pushed toward a kiosk with a remote video attendant. I understand using technology to make check-in faster, but this setup felt awkward and impersonal rather than efficient.

It was especially frustrating because the remote kiosk could not actually help with basic needs like getting towels or supplies for the room, so I still had to deal with the on-site front desk anyway. The overall impression was that the hotel was trying to avoid direct guest interaction rather than improve the guest experience.

This was not the worst hotel stay I have ever had, but I would not choose to stay here again unless I had no better option.

Business

10/10

Exceptional

24 Jun 2026

Patrick

Available parking.. Easy check in . Had handicap room so plenty of space. Was street side so loud until traffic calmed down. Traveled with wife and 12 year old twins.

Family_with_children

6/10

Pleasant

23 Jun 2026

Ismael

Hard to park if not a local

Self

2/10

Poor

22 Jun 2026

Kyleen

Well I reserved a room since I was traveling a couple hours away and wanted to stay close to pier 39. I was charged $173. But a couple hours later I noticed the same exact room dropped to $116. Plus my bathroom had someone’s used toilet roll. Sofa bed was so obnoxiously loud it kept waking my partner up through out the night. I really would like to know how I am charged a price that’s so much more than the same exact room 2 hours later for cheaper. I stay in San Francisco quite a bit for work and pleasure. How can we make this right? Thanks have a blessed day

Partner

8/10

Excellent

20 Jun 2026

miguel

Great location it is outdated but very clean has free parking has mini fridge would of been nice to have a microwave

Family_with_children

8/10

Excellent

19 Jun 2026

Shirley

Great location near many of the sights with a 1 mile walk. It was right on the BigBus line where you could hop on and off. It had on site parking which was a big plus.

Partner

6/10

Pleasant

17 Jun 2026

Robert

Bed was hard as hell!
Vending machine and ice machine broken on third floor.
Overall clean and quiet

Friends

4/10

Poor

15 Jun 2026

susan

This motel was totally not what I expected. In my opinion it needs some serious updating and remodeling.

10/10

Exceptional

13 Jun 2026

Romell

The room was clean, parking was free in a garage, and staff were helpful.

Partner

8/10

Excellent

08 Jun 2026

David

Request a room on the backside of the hotel away from Lombard St. It can get noisy. Otherwise, it is conveniently located and having free parking is a pllus.

Self

6/10

Pleasant

04 Jun 2026

Lindsey

Check in was weird doing it with someone on a camera. Place is okay. Main reason I booked was the free parking. They have tried to make the hotel updated which is nice.

Partner

6/10

Pleasant

01 Jun 2026

Maria

Great location. Too noisy. Checking out was via a computer in the lobby with a screen. I’m not sure if the person on the screen was someone in USA or in another country. There was a strong curry smell. Best was the free parking.

Family

10/10

Exceptional

28 May 2026

Shakeel

Parking is free, which is rare in the city. The front desk staff is very friendly and helpful.

Family

6/10

Pleasant

26 May 2026

Chris

Great to have parking available at the hotel. The smell of the cleaning products used was too intense. My husband ended up with a sinus infection as he is allergic to almost all perfume fragrances. When we stayed there a month ago we did not have this issue.

Family

8/10

Excellent

25 May 2026

don

Good location. Parking onsite is nice but very tight for larger cars. A little noisy on street side.

Partner

6/10

Pleasant

24 May 2026

cathy

It’s an ok place for the price. No issues with parking, but the walls are thin, couldn’t sleep with the above people walking all night. Not a place for light sleepers.

Friends_and_family Family

4/10

Poor

29 Apr 2026

ROBERT A

The only reason for my rating is the bed. The bed was absolutely awful. Beyond firm. I honestly felt I would have been better off sleeping on the floor. The pillows only provided so much relief. All that to say because of that, I slept awful. Otherwise, room was clean, property seemed nice just enough parking to park my truck.

Self

8/10

Excellent

28 Apr 2026

Virginia or Keith

The church and stuff was so helpful. We have special needs, and they were compassionate to those needs.
This hotel has no bells or whistles so I won’t be commenting, but what made it wonderful was the staff.

10/10

Exceptional

26 Apr 2026

Leonardo

Excellent location close to mai SFO attractions

Friends_and_family Family

8/10

Excellent

25 Apr 2026

Frank

Great

Partner

10/10

Exceptional

23 Apr 2026

April

Clean room. On site parking no cost was a big plus. The AC and heater worked good.

Partner

6/10

Pleasant

21 Apr 2026

Pamela

Basic.. good location for buses

10/10

Exceptional

20 Apr 2026

Navya

Parking was a savior. The staff was doing the best they could. Great location and lots of food options nearby.

10/10

Exceptional

12 Apr 2026

Nikki

Always very clean and comfy, parking is so easy and walkable to so much.

Partner

10/10

Exceptional

07 Apr 2026

Marcos

Traveled with family. Property is close to everything, very quiet and safe neighborhood. Will def. return!

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Nikki

Love everything about this hotel, it’s not fancy but has everything you need and great amenities. You can tell they care about the property because they are constantly fixing and updating everything. Our family has been coming here forever and it’s our home base in SF. Love the garden and the rooftop area at every season.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Nikki

Rooms are clean, beds are comfy, staff is so kind! Really love how close everything is to walk - there’s a laundry mat right around the corner which is super helpful.

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

elizabeth

Pros:
~ good location; clean; with parking on site (limited space)

Cons:
~checked in was done on line (somewhat like a zoom conference) via a computer in the hotel lobby. The person checking in is not local (out of the country). It was time consuming as there is only one computer for everyone in the hotel. No available hotel personnel at all to answer questions.
~ bathroom tiles broken/loose; toilet bowl too low.
~Inside our room a side panel of a cabinet fell on the floor. Reported the incident through the same
computer system. I was told it will be fixed yet no one came to fix it.

The whole idea of just talking to a computer was very frustrating. It felt cold and unwelcoming.
I would have not booked this hotel had I known that this is their system.

Family

10/10

Exceptional

30 Mar 2026

Nikki

Clean room, kind staff and easy parking! Within walking distance to everything.

Friends_and_family Friends

6/10

Pleasant

30 Mar 2026

Jesús

Parking is easy and property is walking distance to fisherman’s ward.

Family_with_children

6/10

Pleasant

29 Mar 2026

Rodrigo

It’s an old hotel but it’s okay. Good location and the staff helped us with a problem on our room on my last day. There is a tourist bus stop just at the hotel door. You can go walking to nice places from there (pier and narrow lombard street)

Family_with_children

8/10

Excellent

16 Mar 2026

Brenda

clean room, friendly staff

Family

6/10

Pleasant

16 Mar 2026

Diane

We have stayed multiple times here and have been pleased with both it's location and amenities. This time however, the check in is a Kiosk with an AI (real?) person to assist. FORGET IT! Just an awful experience. I can't believe that they think people are going to OK with this. It created long lines. No one is quite sure what the heck to do or answer. PLEASE- bring back humans! Along with the fact that the hotel is starting to see signs of wear this was a mitigating factor that we will probably NOT be back again.

Family

10/10

Exceptional

15 Mar 2026

Oleksandr

Clean room ,Good a location.

Family_with_children

8/10

Excellent

15 Mar 2026

Arthur

Great location free safe parking cozy room couch a plus

2/10

Poor

15 Mar 2026

William

Saw the room and website pictures are very deceptive
Rooms very old and in need of renovation.
Decided not to stay there and went to a different hotel.

Partner

4/10

Poor

12 Mar 2026

Chheng

Our room was not the best. We had to ask daily to get our room cleaned. The shower head had terrible pressure. The staff was nice. But for a family of 5, we will not be coming back ever.

Family_with_children

8/10

Excellent

09 Mar 2026

Leila

Rooms were clean, bed was a bit firm though. Property was a little old but otherwise is decent condition. Our bathroom did have a loose tile that made the toilet off balance, but since we were barely there we didn’t notice. Lobby was a bit dated, but check in was fairly easy. Also MUNI being right out our door was a plus

Partner

10/10

Exceptional

03 Mar 2026

Jeffery

Exceeded my expectations
This is a little hidden gem in San Francisco. We stayed one night and enjoyed the location, free parking, and the cleanliness of our room. It’s an older building but is well maintained and taken care of.

Our king room was spacious and faced Lombard Street with a big bay window. There is a full sized refrigerator in the room that was a nice touch. The bed was comfy and had a mattress encasement.

The garden in the back is a really cool place to sit and enjoy the warm weather we experienced on our stay.

Overall I found the front desk to be very friendly and accommodating to our needs.

I really appreciated their hospitality and would definitely stay here again.

It’s a great value for a good location and a clean, friendly place to stay.

Partner

10/10

Exceptional

01 Mar 2026

mario

Great location for visiting the local sites. Man at the front desk was professional. Lobby and shower were ADA friendly.

Business Family_with_children

10/10

Exceptional

28 Feb 2026

Daniel B

The gentleman that checked us in was great. The person on the video screen was not helpful at all.

We just ignored him, and worked with the actual human being.

The room was sufficient for our needs.

The location was very good.

The price was very reasonable.

8/10

Excellent

27 Feb 2026

Thomas

Great location.

Family

10/10

Exceptional

27 Feb 2026

Alisha

We actually enjoyed the virtual check in people. They always waved and said hi on our way in and out. We got a laugh out of it. Loved the rooftop, we took over the space up there every night and every morning. The view is beautiful. The hotel is clean and comfortable. Get there as early as possible for free parking. Just don’t take a big ass truck like we did cuz the space is tight in the upstairs and downstairs lots. Only place we will stay in SF!!!!

Partner

2/10

Poor

25 Feb 2026

Kirtlye

Aweful checkin, took forever. Parking was less than ideal with a wheelchair. Room was very old and musty. Fixtures and doors were not maintained well. Bathroom was clean. Only used for the restroom one time.

Family

10/10

Exceptional

22 Feb 2026

Patricia

yes the room was very clean just like the photo

Self

10/10

Exceptional

22 Feb 2026

Ivana

We didnt realy spend much time at the hotel, we would sleep there and then leave in the morning get breakfast and spend the rest of the day out in the city BUT the room was very clean, close to everything in the city, the staff did great job at keeping everything clean. great !

Partner

6/10

Pleasant

22 Feb 2026

Meghan

Upon early arrival we went to see if an early check in was available and discovered that a virtual agent is now being used. Speaking to someone on a monitor lessened the impression. We were not able to check in early so when we arrived later someone else was present and assisted us in person while another person was at the monitor being checked in by the virtual agent. I felt bad because he was still trying to navigate the process after my check in was complete. It is just more difficult when you are not in person with someone. The room and stay were sufficient, but some aspects could use some updating in the room such as the mirror above the sinks peeling frame. It is a very central location for our needs and convenient with parking.

Family_with_children

10/10

Exceptional

22 Feb 2026

Viral

The whole experience was amazing, from the very helpful & friendly staff, to the very clean, spacious rooms. The hotel is centrally located to the Golden Gate Bridge, Fisherman’s Wharf, & other areas of SF all of which are within walking distances. An added bonus is free parking at the hotel-:) I enjoyed my stay there, & had no issues at all. I will definitely stay at this hotel again when I’m in SF-:)

Self

8/10

Excellent

21 Feb 2026

Adrienne

The roof top deck was awesome and the room was clean and comfy. The on site parking was great too.

Partner

10/10

Exceptional

19 Feb 2026

Susanne

Great service rooms were clean loved it

10/10

Exceptional

11 Feb 2026

Alvin

Very good hotel. Classic San Francisco layout. Don’t expect luxury. But the room was big enough, and SPOTLESS. The mattress was firm and comfortable. Housekeeping always pendant and very efficient. I arrived a little bit early and they checked me in with no problems at all. Great stay. Oh and parking included which it was a huge add on.

10/10

Exceptional

11 Feb 2026

Hector

Business trip room was clean quiet stay parking was a plus plus and the surrounding neighborhood were great. Would stay again.

10/10

Exceptional

10 Feb 2026

Adryanna

It was clean, staff was very kind. The video check in was different but all the same very quickly done.

The room was good, not much around to walk but parking was free and the parking garage was very tight many orher guest were squeezing in with their vehicles.

Overall I would stay here again.

Leisure Partner

10/10

Exceptional

28 Jan 2026

Paul

The room was impeccable, rates were reasonable, a bit of road nice but I slept well in the comfortable bed. It is an interesting, older building that was refurbished tastefully.

Partner

10/10

Exceptional

28 Jan 2026

Jonathan

Staff is always great easy and smooth check-in and check-out. Always a 5 star

Leisure Partner

6/10

Pleasant

25 Jan 2026

Deb

It was okay.

10/10

Exceptional

23 Jan 2026

Alex

Bed was too comfortable, near all the hot spot and staff was helpful with directions.

Leisure Self

10/10

Exceptional

22 Jan 2026

Michael

Good location; near some local stores and restaurants. Room had a full-size refrigerator.

Leisure Partner

6/10

Pleasant

21 Jan 2026

Raymond

Meh

Leisure Partner

10/10

Exceptional

20 Jan 2026

Elena

Great location and the staff were super friendly. Clean and is located near transit station. Will definitely be returning the next time I’m in San Francisco!

Leisure Family

10/10

Exceptional

19 Jan 2026

Jason

Easy check-in process and clean rooms.

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

greg

We have stayed here before, we had business at the Greek Consulate and we were able to walk there from the hotel. Nice to have secure parking. The only issue was that they didn't offer a microwave in the room, it shows in the listing that for $10 you could get a microwave which we requested but they weren't able to provide one.

Business Family

4/10

Poor

15 Jan 2026

Yannick

This hotel is not worth $160/night, nor is it worth an 8 points... It is a very ran down old motel 6, with doors damaged, half a.s fixed bathroom, with painted over mold ceiling and walls. The carpet both in room and hallway was over a decade old... Very ran down... Not worth anything over $60/night and less than a 5 points

Business

8/10

Excellent

13 Jan 2026

kayleigh

good for the price, there was a weird virtual check in thing that took a long time to check in but overall staff was nice a s location was good

Leisure Partner

2/10

Poor

09 Jan 2026

jialin

This is the worst hotel I’ve stayed at in the U.S. The cleanliness was very poor. I found a hair on the bedsheet, which was unacceptable.

Business Self

10/10

Exceptional

06 Jan 2026

Victor

Rooms need to be more updated

2/10

Poor

06 Jan 2026

Chris

Stale smell and the sink didn’t drain. Very basic inn.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Edgar

Great Value on Lombard Street, down the hill from the crooked street. Good service, clean, blackout curtains help since Lombard Street is actually US 101 from Van Ness to Golden Gate Bridge, so busy. Great Motor Inn, free parking and WiFi, good restaurants near by, not far from the Marina District, and Marina Green park.

Business

10/10

Exceptional

02 Jan 2026

Michael

Very courteous staff and the hotel is in a great location. Centrally located to easily reach tourist places and a nice area for just walking. Perhaps a little dated in the rooms but really nice and we will be staying there again!

Leisure Family

10/10

Exceptional

01 Jan 2026

ilene

Room was clean! Was happy for daily housekeeping! Would stay there again

Leisure Family

8/10

Excellent

31 Dec 2025

CHI YIP

V good cleaning room. Free parking for first come first serve