Name: Hotel Caza Fisherman's Wharf
Address: 1300 Columbus Avenue, San Francisco, 94133, US

Hotel Caza Fisherman's Wharf

San Francisco Area - CA · United States

1300 Columbus AvenueView location

100 reviews shown

8/10

Excellent

03 Aug 2026

Lucin

10/10

Exceptional

03 Aug 2026

lili

It’s wonderful

8/10

Excellent

03 Aug 2026

Heather

Loved the game room in the lobby. Great family friendly hotel.

10/10

Exceptional

02 Aug 2026

Diego

Staff are friendly and helpful.

6/10

Pleasant

02 Aug 2026

Misty

The room was ok, but no fridge, no coffee machine. Wierd hours for bar & coffee in lobby not offered all day. Great location, games and sitting area was nice.

10/10

Exceptional

02 Aug 2026

Artur

Staff very lovely , location perfect

10/10

Exceptional

01 Aug 2026

Harold Franklin

Great place to stay by the wharf

10/10

Exceptional

01 Aug 2026

Raven

Good price & friendly staff. Room was comfortable!

10/10

Exceptional

31 Jul 2026

Sandra

Location was perfect. The room was clean!

10/10

Exceptional

31 Jul 2026

Haidee

Hotel Caza is perfectly amazing. Would stay there again.

10/10

Exceptional

30 Jul 2026

Mariely

It was very clean and staff was perfect!

10/10

Exceptional

29 Jul 2026

Meggan

We had an amazing time during our stay. Wonderful location, perfect weather. Waking up to the sound of sea gulls and the kids had a vacation of a lifetime. Bring home a lifetime of cherished memories. Thank you!

10/10

Exceptional

28 Jul 2026

Julia

Fabulous location and price. Staff is always friendly and helpful!

8/10

Excellent

26 Jul 2026

Jayasree

We had 3 rooms 23rd and 24 th of July. Soap dispensers were empty in 2 rooms. Refrizerator in the rooms would have been nice. Complimentary coffee is appreciated.

8/10

Excellent

26 Jul 2026

Betzy

We loved the Caza but the hotel room we had (240 which was a suite) was so loud at night that we did not get a good night sleep til the weekend. We were there two weeknights (Wed and Thurs) and it sounded like a trash truck was under our room at 5am or earlier. Friday night we got a great night's sleep aside from one 3am motorcycle nut blaring up the road.
The amenities are great - pool tables, corn hole, and 24/7 gym. Very fun for the kids. Free (good) coffee in the morning. We never ate there. And really liked the automated check in/check out kiosks though the check in wouldn't take my card. And the parking til 6pm on day of check out was awesome!

10/10

Exceptional

25 Jul 2026

Lina

Great place to stay and great location

10/10

Exceptional

25 Jul 2026

Valerie

Overall great experience

10/10

Exceptional

24 Jul 2026

Vanesa

10/10

Exceptional

24 Jul 2026

MICHELLE

Great location, friendly and welcoming staff.

10/10

Exceptional

24 Jul 2026

Alexandra

Great location and convenient to the Fisherman’s Wharf and the Piers. Clean rooms and helpful staff.

8/10

Excellent

24 Jul 2026

martina

In such a great spot if you want to enjoy that part of the city. Plenty of parking (you have to pay for it though) and the facility is very well maintained.
Only hiccup was the “view” to a red concrete wall I had from my window… could I have been luckier

10/10

Exceptional

23 Jul 2026

Amanda

Great for families. Great location. Lot’s of places to eat nearby

8/10

Excellent

22 Jul 2026

Jennifer

Convenient location to Fisherman’s Wharf, shopping, dining, Hop On/Off bus stop. Fun amenities, including pool table and other games. Bathrooms need an update.

10/10

Exceptional

22 Jul 2026

Tony

Great location, walking distance to everything at Fisherman's wharf! Would suggest having a fridge and a bigger ice bucket in the hotel room.

4/10

Poor

22 Jul 2026

jaclyne

I requested adjoining room 3 times prior to arrival, did not happen. Paid for parking upfront. Was going to be charged again. Asked for room to be cleaned 1 time out of 3 days. Gentleman came with a blanket and sheet and gave it to me instead of making the bed. Also raises his voice, was rude and mean.

2/10

Poor

22 Jul 2026

Jerry

No refrigerators, small pool, no hot tub. Lots of street noise. Expensive parking. High resort fees.

Partner

8/10

Excellent

22 Jul 2026

Airam

Hotel was located in just the right place. It is walkable to many touristy spots. It can get a little noisy depending what room type you get. We had a partial ocean view and it was absolutely beautiful, but it would get a little noisy late night/early morning. Also, this hotel offers parking which you will notice parking is very hard to find in this city! It felt safe because a key card is required to utilize the elevator to go to down to the parking garage and your room as well as to go in and out of the parking garage (although it does some time to check and process as you're trying to leave or get into the parking garage). I believe they also offer tours we didn't use theirs, we had already pre-planned our tours before the trip and all of our pick up and drop offs were just down the block (a 2 min walk)!!

8/10

Excellent

22 Jul 2026

Carolyn

Well located and very nice staff, would stay again

10/10

Exceptional

20 Jul 2026

WILLIAM

Hotel Caza made my trip to San Francisco even more memorable! The location was perfect—just a short walk to Fisherman’s Wharf, Pier 39, and so many great restaurants and attractions. The hotel was clean, modern, and had a fun, welcoming atmosphere.

The staff was friendly and accommodating from check-in to check-out, always happy to answer questions and offer recommendations. My room was comfortable, quiet, and spotless, making it easy to relax after a full day of exploring the city.

I also appreciated the great amenities and how well the property was maintained. Overall, Hotel Caza offered an excellent experience, and I would absolutely stay here again on my next visit to San Francisco. Highly recommend!

Partner

6/10

Pleasant

19 Jul 2026

Jane

All good, but was surprised that to have a microwave and/or fridge, they charge extra per day. Also, no coffee equipment. But there was free coffee downstairs. It's annoying to have to get dressed to go down and get it though.

Self

10/10

Exceptional

17 Jul 2026

Terry

This was one of the best hotels I have stayed in. The location was within walking distance of many amenities. The staff was incredibly friendly and helpful. I would definitely book there again.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Elizabeth

Family friendly, with games for all ages.

Family_with_children

8/10

Excellent

16 Jul 2026

Alexandria

Thank you for a great stay. The hotel is close to everything that we visited. Only one concern that we had was that we would have liked the canteen to have been accessible at different times throughout the day.

Partner

4/10

Poor

15 Jul 2026

suzanne

This hotel charges for everything extra. Coffee maker- extra. Parking-$70 extra, refrigerator- extra. The basics that I get free at another place, I had to pay for. But I HAD to pay an additional $49.25 for access to bikes, coffee and tea bar- things I didn’t want or need to use, but I had to pay for. Mind you- I paid upwards of $375 for one night. Good location, but I won’t stay here again.

Friends_and_family Friends

10/10

Exceptional

15 Jul 2026

Terry

The hotel Caza is located in a very good location. It is close to the water and offers many dining opportunities in walking distance. It also is located near many attractions visitors will enjoy.

Partner

8/10

Excellent

15 Jul 2026

Margaret

Great location. Very family friendly with tons of things to do. Property itself is a bit tired but still would visit again.

Partner

8/10

Excellent

15 Jul 2026

Ashley

This hotel is PERFECT location wise. Right next to Ghirardelli Square and Fisherman’s Wharf with walkability to a lot of the other cute little neighborhoods in San Fran. The room / hotel was nothing super special (clean and functional) but that is totally fine - we spent a majority of our time out and about so we didn’t need a ton of extras / amenities. Would definitely stay again :)

Partner

8/10

Excellent

15 Jul 2026

Jennifer

Great staff and very clean and safe location. Pay attention to details. Extra charge for refridgerator and coffee in room.

Family_with_children

2/10

Poor

15 Jul 2026

Shanni

Not recommended, not clean, now power in the shower.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Lawrence Donald

The staff was amazing and rooms were great. Stayed 3 nights had a 5 floor room with a great view.

Partner

8/10

Excellent

14 Jul 2026

Daniel

Location was close to the Wharf which is a plus.
Some construction in the area made it less attractive and somewhat run down. The hotel is OK but they doubled the price due to high demand that week. Not a hotel that should ever charge $500+ a night.
My allergies kicked in immediately upon entering the lobby given an overwhelming perfume or cleaner that seemed to be designed to cover up smells.
What they called my \"partial harbor view\" showed absolutely no view of a harbor (as the front desk admitted).

Self

10/10

Exceptional

14 Jul 2026

Melissa

Great location for sightseeing and restaurants.

Family

10/10

Exceptional

13 Jul 2026

Alla

Very good location. Professional staff. Bathroom needs some update or having tust removed.

Family_with_children

8/10

Excellent

13 Jul 2026

Valerie

We had a good overall experience at the hotel. We were there for 5 nights but after night 2 we asked to be moved to atom away from the street: there is construction across the park and it’s very noisy. The staff was very understanding and changed our room right away. The location is great, close to the piers that depart for Alcatraz and other islands and the hop on hop off bus stop #2 is right in front of the hotel. There are good coffee shops across the street and a few good restaurants walking distance.

Partner

10/10

Exceptional

13 Jul 2026

Linda

Great location, very nice hotel, we would stay there again on a future visit.

Family

10/10

Exceptional

12 Jul 2026

ROBERT

The e-bike rental made our fast trip super convenient to explore the city for our one night stay. The room was clean and the staff was extremely helpful

Partner

10/10

Exceptional

12 Jul 2026

Sally

Great safe location near fisherman’s wharf, with terrific amenities.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Rita

Nothing noteworthy about this place – actually a little bit disappointing. I do understand it’s a four star hotel so you’re not gonna get ultimate luxury, but there were quite a few things that were disappointing including the Customer Service front staff were not professional or friendly and didn’t answer their phones and did not follow through with requests also, the amenities, including things like towels were not enough and we had to request additional supplies ‘ the room doesn’t come with a standard refrigerator. You actually have to request and pay for a refrigerator for the stay. I have never experienced this before. The towels were also thin and small. The bathroom is outdated and it’s just not a comfortable stay. Also, the location of the hotel is behind some trashcans so there’s a lot of loud banging at night overall I wouldn’t return.

Partner

8/10

Excellent

11 Jul 2026

Lauren

It seemed like it needed to be renovated, but it was kept clean. The staff was super sweet when we checked in and out. For the money, I’m not sure I would choose this one again, but that’s partially from my own error in not realizing there was no fridge in the room

Friends

10/10

Exceptional

11 Jul 2026

Julianna

Fantastic location, the under ground parking was fantastic. Close to lots of food and amenities. Clean rooms, great turn down service. Will definitely be back! We didn’t use the pool area but it was very cute!

10/10

Exceptional

11 Jul 2026

Christina

Overall, the hotel was nice and the staff was helpful. The room was clean. I wish there had been a refrigerator in the room and water in the room but I did appreciate having water bottle fillers on the property. The parking is tricky to get into and I think $75 a day for parking is wild, especially as a hotel guest.

Family

10/10

Exceptional

10 Jul 2026

Thamar

Great location, family friendly hotel. You can walk to pier 39 from there.

Family_with_children

10/10

Exceptional

10 Jul 2026

Teresa P

Clean room and close to sight seeing adventures.

Partner

10/10

Exceptional

09 Jul 2026

Sunil

Great location and helpful staff and the games in the lobby were great for kids

10/10

Exceptional

09 Jul 2026

Gina

Great place to stay and in walking distance of Pier 39 and fabulous restaurants.

Self

6/10

Pleasant

08 Jul 2026

Daniel

No hooks to hand up wet towels in the room. Not well thought out.

Partner

8/10

Excellent

08 Jul 2026

denise

Loved game area but $300 per room charge 150 refundable
No refrigerator coffee pot or microwave oven n room

Family_with_children

10/10

Exceptional

08 Jul 2026

laura

Amazing hotel, great amenities, terrific customer service.

Partner

6/10

Pleasant

08 Jul 2026

Stephanie Devitt

Extra charges received f
With. No rationale. Unaccommodating staff.

10/10

Exceptional

06 Jul 2026

Abdul

Great location

Partner

4/10

Poor

06 Jul 2026

Wendy

For the price of the hotel the amenities were not there!! No fridge or microwave but you could pay extra for one! Coffee was only from 6a to 10a. Bar was so over priced!! No food in the hotel to purchase except for snacks at certain times of the day. The room was supposed to be city view but only half of the view was that of a building. Seagulls at the window and constantly yelling!! Trash trucks at 330 am. No premium channels on the tv!! Extra charges on my card! Had I not noticed would’ve just went on taking my money. Checked again before checkout and boom more charges!! They took them off once again. I prepaid on the hotel. Com app and was charged extra fees when I arrived! Would not advise anyone to go there and will not ever return!!

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Bryan

Nice place, great location

Family_with_children

10/10

Exceptional

06 Jul 2026

Yuhong

Great location near the pier and easy transportation to anywhere

Partner

10/10

Exceptional

06 Jul 2026

Charlotte

Great stay! Loved the location, lobby and bar area were great for family.

Family_with_children

10/10

Exceptional

06 Jul 2026

Richard

Great location, nice gym, game room, bikes, clean and well maintained. Helpful and friendly staff.

Partner

10/10

Exceptional

06 Jul 2026

Chad

Centrally located property that is easy to get in/out to Fisherman's Wharf activities. Service was excellent and clean. Only disappointment was maybe breakfast was more a la cart with limited selection but didn't matter because plenty of other local breakfast venues within walking distance

Family_with_children

8/10

Excellent

05 Jul 2026

Kerstin

The location was ideal and we had a great time at Fisherman's Wharf, Pier 39, Ghirardelli Square, North Beach and China Town. We were even able to leave our car parked until 6 PM on the day of checkout, which was amazing! They had cookies and milk at 8PM, which was great, but they were just Oreos and Animal Crackers. The hotel was noisy though - mostly city street noises starting at 7 am with construction and buses - and our room was near the elevator so we heard the dings. The room was very comfortable other than that!

Family

10/10

Exceptional

05 Jul 2026

Christopher

Great location, close to shops and restaurants. Convenient parking with in/out privilege s. Nice pool. Bar was nice, but doesn't open until 5pm.

Family_with_children

8/10

Excellent

04 Jul 2026

Timothy

Fantastic location for our family of 5. We used it as our hub and ventured out around the city and down the coast to see many different sites. Hotel staff was extremely friendly and always helpful. Rooms were clean. We thought we would have a pull out couch and panicked when we didn’t but staff quickly brought us a roll away bed and the situation was fixed. Would recommend!

Family_with_children

10/10

Exceptional

04 Jul 2026

Mary

Easy-going, great location, comfortable!

Family_with_children

10/10

Exceptional

03 Jul 2026

Lauren

It is a great location right in the heart of Fisherman’s wharf. They have nightly snacks and water available in the lobby. There are also games the kids can play like corn hole and pool. It was very clean and the staff was very friendly. I would recommend staying here.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Carolyn

Great location and amazingly friendly staff.

Family_with_children

10/10

Exceptional

02 Jul 2026

Amanda

Great spot to walk around city amongst famous attractions!

Family_with_children

6/10

Pleasant

02 Jul 2026

Tara

Good stuff-close to everything we wanted to do. There’s a decorative bird statue on our floor that was moved to new spot every day. It was hilarious. The pool table, Jenga blocks and Uno cards were fun. Staff is just ok. I did feel safe in hotel. Security guard made presence known. Free coffee near the bar.

Bad stuff-Bathroom sink had a big crack in the bowl, mold on the sink grout, shower kind of dirt stained. No refrigerator (I have meds that need refrigeration), no coffee pot in room, no bell desk, check in kiosk doesn’t really work, I paid $200 extra in fees to stay here besides the actual hotel cost I paid to Expedia. Walls are very thin. I could hear the person showering (and singing) next door. They say they have a pancake breakfast in the elevator but they don’t. It’s just a few things to grab and go (protein shakes, bagels, microwave oatmeal etc.) and it’s for a few of course. The free coffee tastes terrible by the way.

Note-born and raised in Las Vegas so my expectations are high plus we had a Disney timeshare for 20 years so we may have gotten used to that amazing service and hospitality. Caza is just a step up from Motel 6. I probably wouldn’t stay here again if I had a choice.

Family

10/10

Exceptional

02 Jul 2026

Eduardo

Hotel was great. Clean, comfortable, and close to many tourist attractions.

8/10

Excellent

01 Jul 2026

Lana

The room was comfortable and clean. Staff was friendly and courteous. But it was lacking some essentials for the price we paid compared to other hotels we’ve stayed in SF. Such as a lighted or any kind of makeup mirror. And the light was not adjustable in the bathroom for putting makeup on. No place to conveniently hang a used hand towel or wash rag. Very little room to place toiletries for two guests. It would have been adequate for one person. Only two towels, which really isn’t enough for two people if you use one for your hair, and one for your body. No coffee maker and we were on the 5th floor. The room really just had the bare necessities. But it did have a very large tv, and although it was smart, it did not have HBO Max, Paramount+, Apple TV, Prime Video. Just YouTube. And Sling. And no instructions on how to operate. It was easy to walk to nearby shops and restaurants. I’m not sure we would stay there again, unless we got a really good room rate.

Partner

10/10

Exceptional

01 Jul 2026

Renee

Everyone was very helpful and the staff went above and beyond to help.

Family

6/10

Pleasant

01 Jul 2026

Victoria

No view windows are terribly thin could

2/10

Poor

01 Jul 2026

Denis Friederich

Start not accommodating to extenuating circumstances to cancel

8/10

Excellent

30 Jun 2026

John

Very convenient location - right in the heart of SF. We were able to walk to Fisherman’s Wharf, Lombard Street, Little Italy, etc. The lobby was great for watching the World Cup too!

Family

2/10

Poor

30 Jun 2026

Denis Friederich

Didn’t stay and no refund given

10/10

Exceptional

30 Jun 2026

Kristina

Just come feel safe and have fun

Self

10/10

Exceptional

29 Jun 2026

Allen

Great location to pier 39 and other areas

Family

8/10

Excellent

28 Jun 2026

theodore

Friendly staff
Pool table upstairs we fun

Family_with_children

10/10

Exceptional

28 Jun 2026

Daniel

Girls at the front desk were very helpful over the course of our stay. Made our logistics run a little smoother. :)

Partner

10/10

Exceptional

27 Jun 2026

Eric

Clean room, nice staff, Great energy, lots of games and stuff to do during down time, solid location. Only issue was AC was a bit loud. Otherwise I would stay again.

Family_with_children

10/10

Exceptional

27 Jun 2026

Umair

Great for families with young children!

Family_with_children

10/10

Exceptional

26 Jun 2026

Deanna

Honestly I would highly recommend this hotel.
There were a few annoying factors.
Since I used the app there is a self check-in, which did not work for me or the traveler next to me.

We had had a long ride to the hotel and just wanted to check in quietly and it became very annoying. Once the employee helped me check in all was good.

Loved the pool area and walk to various attractions.

6/10

Pleasant

26 Jun 2026

Mark

Destination charge not disclosed until check in, rooms did not have refrigerator or microwave. For the price, it should have.

Family_with_children

6/10

Pleasant

25 Jun 2026

Hildara

Staff and hotel were okay but is so tacky that they have to charge us for refrigerator microwave and coffee maker this first time been an a hotel that charge for the electro domestic stuff. This hotel isn’t cheap at all why have to remove all the electro domestic stuff and charge for them. Please book elsewhere personal are fantastic btw

Family_with_children

10/10

Exceptional

25 Jun 2026

Mavis

The property was well located , rooms were lovely anc clean .and the staff were very helpful.

Partner

4/10

Poor

24 Jun 2026

Aaron

1.) Careful. If they still list “free self parking”, parking is not free. It just means they allow you to freely park yourself for almost $100 a day.
2.) Don’t purchase your room until the day before. I purchased mine 2 months in advance. When I found out my room was cheaper by $200 a night at check-in, the hotel would not adjust the rate, nor did Expedia.
3.) There is no refrigerator or coffee in your room. At $400+ plus a night, very off-putting.
4.) The room is fine (average), the game room is nice if you have kids, and the location is the only real reason it made a 6.5/10.

Family_with_children

10/10

Exceptional

23 Jun 2026

Wendy

Check-in was easy as we arrived late. Room was very clean and the lobby has a fun vibe. Easy to walk to Fisherman’s Wharf!

Family

10/10

Exceptional

23 Jun 2026

Twanisha

My family stayed at the Caza the night before our cruise. I researched many hotels for location, price and amenities. The Caza staff was very friendly and our rooms were clean. We were minutes away from Pier 39 which was great. In the evening we received a free cookie snack. There was breakfast for a few which was the only downside. My family felt safe, secure and enjoyed the stay. We will return. Thank you

Friends_and_family Family

4/10

Poor

23 Jun 2026

Mahmoud

I loved visiting San Francisco, but unfortunately I would not stay at Hotel Caza again.

Check-in was not a great experience. We were told to return at 2 PM, which was fine, but when we came back there was a line and some guests cut ahead. The front desk helped them while we were still waiting. We were also told we would receive reusable water bottles, but never got them. When we called, someone came to our door knocking loudly and brought towels instead. The interaction felt uncomfortable, and we had to call again to clarify.

At check-in, we were also told about an additional nightly fee that I did not remember seeing clearly disclosed when booking, which was frustrating.

The next day, we requested housekeeping before leaving. When we returned around 5 PM, the room still had not been cleaned. After we called, we asked them to come later, but they arrived much sooner while we were trying to rest.

The hotel also advertised an airport shuttle, but the website and QR code did not work. We told the front desk, but ended up arranging our own transportation to the airport.

Overall, the hotel felt overpriced for the level of service we received. The location was convenient, but the service issues made the stay disappointing.

Partner

8/10

Excellent

23 Jun 2026

Melissa

We enjoyed our stay. Comfortable bed. Nice size room. Shower had excellent water pressure and was always hot. Walls a little thin so we could hear people in room next to us. Close to wharf which was great. Only issue with location was that it gets really loud at the wharf with cars driving real slow blasting music late into the night.

Partner

10/10

Exceptional

22 Jun 2026

jon

Good location, Staff helpful, definately would stay again

Partner

10/10

Exceptional

22 Jun 2026

Teshawna

Very clean, spacious rooms, in walking distance of everything. I will definitely always book here when I'm back in San Fran.

Partner

8/10

Excellent

22 Jun 2026

Michael

Nice hotel. Location was great. We pretty much walked to everything. Only dislike was the outside noise. Cars playing loud music and racing down the side street where our room was located.

10/10

Exceptional

22 Jun 2026

Ronnie

One of the biggest benefits to Hotel Caza Fisherman's Wharf was the close proximity to all of the \"tourist\" locations. We were able to walk to many of the sites that we wanted to see and parking at the hotel was a big advantage. There is an incredible breakfast place called the \"Board and Drink\" that was fantastic and it is within a half block walk from the hotel. We would stay at Caza again without any hesitation.

Friends