Hotel Caza Fisherman's Wharf

United States , San Francisco Area - CA
SAN FRANCISCO, 1300 Columbus Avenue
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100 reviews shown

10/10

Exceptional

22 Jun 2026

jon

Good location, Staff helpful, definately would stay again

Partner

10/10

Exceptional

22 Jun 2026

Teshawna

Very clean, spacious rooms, in walking distance of everything. I will definitely always book here when I'm back in San Fran.

Partner

8/10

Excellent

22 Jun 2026

Michael

Nice hotel. Location was great. We pretty much walked to everything. Only dislike was the outside noise. Cars playing loud music and racing down the side street where our room was located.

10/10

Exceptional

22 Jun 2026

Ronnie

One of the biggest benefits to Hotel Caza Fisherman's Wharf was the close proximity to all of the \"tourist\" locations. We were able to walk to many of the sites that we wanted to see and parking at the hotel was a big advantage. There is an incredible breakfast place called the \"Board and Drink\" that was fantastic and it is within a half block walk from the hotel. We would stay at Caza again without any hesitation.

Friends

10/10

Exceptional

22 Jun 2026

Chandra

Great location, central to alot of must sees. Staff was amazing!

Family

4/10

Poor

22 Jun 2026

Jane

Property is in a good location and staff was great. Trouble at check in because Expedia info said I had paid them but hotel had no record of payment, so before checking in I had to log in to my credit card info and expedia info and make sure I had not already paid. This was an expedia issue; hotel staff were great throughout our stay.

Family

10/10

Exceptional

22 Jun 2026

Cindy

Really close to my daughter who was celebrating her 40th.

Partner

10/10

Exceptional

21 Jun 2026

Angelica

At first didn’t think I was going to be fan of this hotel… wrong .. such a great location I highly recommend my family had the most comfortable stay, we would 1000% be back

Family_with_children

8/10

Excellent

21 Jun 2026

Janice

Got an upgrade as an Expedia VIP to a top floor city view room (yay!!). Very clean, nice property. Only downside is extra cost for refrigerator or coffee maker in the room. Parking is expensive, but they do allow you to keep your car there all day after check out.
Very convenient location, close to everything. Great little breakfast café across the street.
We will definitely stay there again. Pretty impressed!

Partner

10/10

Exceptional

21 Jun 2026

Linda

I was surprised that our room had no microwave, refrigerator or coffee maker. I thought they were pretty standard items in hotel rooms. The hotel was lovely, clean and well maintained. The beds were very comfortable. Staff was friendly and helpful. I would definitely go back. It was also a great location as the water front and numerous restaurants and shops were within walking distance.

Family

10/10

Exceptional

20 Jun 2026

Aurelia

Beautiful hotel, friendly staff and walking distance to the pier and other places.

8/10

Excellent

20 Jun 2026

Deborha

Room was clean and staff were great 👍

Partner

10/10

Exceptional

20 Jun 2026

Nancy

Ideal location and hotel for travelers especially families.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Robert

The location was excellent. The hotel is OK but they nickle and dime you for everything. They had their on orivate parking lot but if you want to use it, it is $63 a night plus fees and taxes. They offer a continental breakfast for $21 a piece. If you want a fridge in your room it is an additional $25 or $15 for a coffee machine. That was all after I paid ober $400 a night tax and fees included. The staff was excellent and so was the location we were near everything. Not sure if we will ever go back. But can’t say we wouldn’t either.

Family

6/10

Pleasant

20 Jun 2026

Holly

The room was clean

8/10

Excellent

19 Jun 2026

Stephen

If it wasn't for the construction noise, everthing would befine.

Family

10/10

Exceptional

18 Jun 2026

Louie

Excellent accommodations. Can’t wait to come back.

10/10

Exceptional

18 Jun 2026

Tracy

Hotel Caza goes above and beyond to be helpful. All of the staff are very friendly. The rooms are very clean and comfortable. Location perfect!

Partner

10/10

Exceptional

18 Jun 2026

Kimberly

Fun families games/activities to do instead of sitting in your room in the evening.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Jessica

The hotel is clean, modern, and well located. Underground parking is available. I can’t say enough about how helpful the staff was. I would definitely stay here again.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Carol

Very nice room
Great location
Bathroom a little small
No restaurant and the packaged food and drink items were only available at certain hours
Overall very satisfactory

10/10

Exceptional

17 Jun 2026

Margaret

Staff was so helpful, great location

Family

10/10

Exceptional

17 Jun 2026

Nichelle

I had a wonderful experience at Caza Hotel. The property was clean, comfortable, and well-maintained, and the staff was friendly and welcoming from the moment I arrived.

What stood out most was their willingness to accommodate us at the last minute. Despite my unexpected travel needs, the staff went above and beyond to ensure we had a comfortable room and a smooth check-in process. Their professionalism, flexibility, and genuine concern for guest satisfaction made a stressful situation much easier.

The hotel is in walking distance to the pier which made our stay more enjoyable. Restaurants, shopping and the Bay 10 minutes away walking distance.

I truly appreciate the excellent customer service and hospitality. We would definitely stay here again and highly recommend this hotel to anyone looking for a pleasant and accommodating place to stay.

Family

2/10

Poor

16 Jun 2026

Kristina

Definitely would not stay again and have yet to hear from them yet !

Self

6/10

Pleasant

16 Jun 2026

Wendy

Towels were not refreshed
Garbage was not taken
Dirty glasses from bar were not taken
Great location!!!

Partner

10/10

Exceptional

15 Jun 2026

Daniel

Felt safe and cared for by the staff; the hotel is close to a lot of areas that you can walk and enjoy.

Family_with_children

2/10

Poor

15 Jun 2026

Yasaman

Loud AC and not clean

10/10

Exceptional

15 Jun 2026

Shane

Great location, nice rooms, I got a city view room, but being that I was on the 2nd floor it wasn’t much of a view. Still a great place to stay.

Family_with_children

10/10

Exceptional

14 Jun 2026

Buddy

Clean and close to everything

Partner

4/10

Poor

14 Jun 2026

Karlie

The room and property was not like the pictures online, very aged room. Stains in the shower, no mini fridge, no complimentary breakfast, one of the lamps wouldn’t work, just very run down and disappointing considering we spent just shy of $500 for one night. Definitely not worth the price

Friends

10/10

Exceptional

13 Jun 2026

Steve

.......................

10/10

Exceptional

13 Jun 2026

sharon

Loved the friendly staff, and free games for families with children to play. Room was clean with room for a family of 4. It could be a bit noisy at night from people or traffic on the street but that’s to be expected with its awesome location close to the wharf. Highly recommend!

Family_with_children

10/10

Exceptional

13 Jun 2026

Steve

Great location.
Really appreciated the pick and choose breakfast so we only paid for what we used.
Pool was nice, towels provided and very clean.
Nice lobby area with free tea and coffee until 4pm
Free cycle hire for 2 hrs but we didn't use that.

Partner

8/10

Excellent

13 Jun 2026

Robert

Very close to Fisherman’s Wharf and Lombard street as well as the cable cars. Hotel was very clean. Furniture in rooms is worn and bath tub paint is chipping. Staff was very helpful and friendly. Price is very good for the location.

Partner

10/10

Exceptional

13 Jun 2026

Darrel Lee

We had such a wonderful vacation this year and Hotel Caza was a big part of it. We were so happy with our room and the staff was amazing! This hotel is clean and the bed was so comfortable. The lobby is family friendly lots of room to relax and play games I didn’t swim but the pool is very nice also. So close to everything, we didn’t even need a car.
We will definitely stay here again!

Partner

10/10

Exceptional

12 Jun 2026

Victor Louis

Had a blast enjoyed my stay.

10/10

Exceptional

12 Jun 2026

Howard

The staff was excellent. The hotel was good, especially considering the price-point. There were a couple of things in the room that were a little dusty - thinking about the HVAC register in the bathroom. Bathroom door didn't lock properly. No in-room coffee by default, BUT upon inquiring as to how I could get coffee VERY early (I was doing the Escape from Alcatraz Triathlon the following morning) they brought a coffee machine, coffee, cups, and some sweetener up to the room for me. I really appreciated that. My kids enjoyed it. It was a little loud outside the hotel, but I don't know that you're going to get away from that anywhere inside SF. Easy walk to Pier 39 and Fisherman's Warf. Longer walk but still doable to Marina Green/Crissy Field. Parking was pretty easy. Again, for the money, I was very pleased.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Mayra

Family_with_children

10/10

Exceptional

11 Jun 2026

Theresa

Good location for walking around

Partner

10/10

Exceptional

11 Jun 2026

Steven

As with most hotels in San Francisco – I presume – there were lots of hidden fees to work out. That aside, the hotel is very nice, with a nice happening feel and lots to do in the lobby, making it a great place to hang out.The location of the hotel is ideal. Staff was very friendly and helpful. Would definitely return and stay there next time.

Self

10/10

Exceptional

10 Jun 2026

Jasmine

Great definitely coming back

Partner

10/10

Exceptional

09 Jun 2026

Derrick

Perfect place to stay with our daughter! She loved the pool, and the lobby restaurant had games and blocks that her and other kids loved, and had no issue with our dog there as well.

Easy transit connections too, F street car was 2 blocks away, and 28 and 30 buses were right out front.

Francisco Park (which has a playground and an incredible view) was a quick walk uphill, and some food and coffee options right around the hotel. Would highly recommend for families.

Only downside was parking costs, but we ended up using SpotHero for parking at a garage a few blocks down.

Family_with_children

10/10

Exceptional

09 Jun 2026

Blaire

We loved taking advantage of the free bike rental part of the destination tax. The common area was the first I have had truly enjoyed using. The hotel really is in a great walkable location to so many key San Francisco sites.

Partner

10/10

Exceptional

09 Jun 2026

Franklin

Super close to the water and at the same time tons of dining and such.

10/10

Exceptional

08 Jun 2026

leslie

This is a fresh hotel with lovely rooms just blocks away from San Francisco's fabulous Fisherman's Wharf range of unending seaside views and attractions. Rooms were clean and bright and refreshed daily. The included wi fi was not restricted in any way, and provided ample access for our group of multiple-device users. We will come back again!

Family

10/10

Exceptional

07 Jun 2026

Stacie

Family_with_children

10/10

Exceptional

05 Jun 2026

Susan

I live in SF and had a friend stay here for three nights. The whole facility is clean with attractive decor. The location is great. One block away is a Walgreens (at the old Tower Records location) for the forgotten anything. In and Out hamburgers are around the corner. The Buena Vista is two blocks away for the classic Irish coffee. The cable car turn around is across from the Buena Vista for the best cable car line.
The swimming pool is heated (!) and there are cabanas and plenty of chairs. Best time the day is early, as the wind picks up in the afternoon.
Didn't try the morning breakfast. There are many other breakfast choices within walking distance.
A shout out to the staff. Friendly and professional. I asked for a blanket and hot water pot and they were delivered quickly. Thank you.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Jay

Game room with two arcade games with hundreds of games to choose from, pool table, giant jenga, and connect four, all free for hotel guest. Short and mostly flat walk to shops and restaurants in fisherman's wharf.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Lisa

Staff was helpful and friendly.Great location would stay again

Family_with_children

8/10

Excellent

02 Jun 2026

Hideo

The room was clean. The shower pressure is very low, and the sink looked like it had a big crack. Overall, it was a great room. It did lack the usual stuff you see in other hotels, like a coffee maker.

Overall, we stay here a lot because of its convenience. It is a big property with very convenient parking in the garage below.

You can walk around the area and run into so many great sights.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Lara

We would definitely come back here the next time we visit San Francisco. What we loved best was the hotel felt very safe, super clean, very friendly staff, garage for parking, great location, and small area for kids to play at the end. The only complaint we have is there was not a vent in the bathroom
So it got muggy after showers. Other than that it was a great place to stay.

Family_with_children

8/10

Excellent

02 Jun 2026

Berenice

The hotel has an excellent location, and the staff is always willing to help. Our room was near the back alley, and every couple of days the garbage truck made quite a bit of noise in the mornings. However, if you’re not a light sleeper, it likely won’t be an issue. If you are sensitive to noise, I would recommend requesting a room away from the dumpsters. Other than that, everything should be great.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Martha

Sparkling clean and better than most 5 star hotels for cleanliness.
Amenities are few, and no water bottle was provided this time.
Staff is exceptional and always friendly, responsive, and helpful.

Self

10/10

Exceptional

31 May 2026

Andrew

Location and friendly staff!

10/10

Exceptional

31 May 2026

carla

The hotel was great! Easy to walk to get on trolly and close to Pier 39.

Partner

10/10

Exceptional

30 May 2026

Amy

Fantastic location, clean, and comfortable- a great choice for visiting San Francisco!

10/10

Exceptional

30 May 2026

Leann

Everything was great

Self

10/10

Exceptional

30 May 2026

Debbie

Love how it is so accessible to tours, cute restaurants and pet friendly! Absolutely love our stay every time!

Pet

10/10

Exceptional

30 May 2026

Daniel

Friendly staff, very clean property. The location is phenomenal with lots of nice coffee shops and restaurants close by. Highly recommend!

Self

6/10

Pleasant

29 May 2026

Jeremy

Clean room, no coffee maker available in the rooms.

Partner

10/10

Exceptional

29 May 2026

Rongbing

Great experience

Family_with_children

8/10

Excellent

28 May 2026

Gavin

clean room no slippers though

Partner

10/10

Exceptional

27 May 2026

Lori

Hotel Caza was a pleasant surprise. It's not overly fancy or beautiful but we enjoyed everthing about it, from easy self parking to the helpful staff, well appointed rooms and an amazing pool area complete with cabanas. Great location - 2 very nice brunch restaurants just across the street and easy walk to Pier 39 or Ghiradelli Square. We enjoyed every part of our stay at Hotel Caza.

Friends_and_family Friends

10/10

Exceptional

26 May 2026

Ellen

Everything was great!

Family

8/10

Excellent

26 May 2026

Ling

The location is perfect. But you may be waken up by the noises down the street.

Friends

6/10

Pleasant

26 May 2026

CATHERINE

This was an ok hotel. No real person to chuck in…had to check in at computer at desk. Convenient location comfy beds. Showers weak water pressure. We forgot a couple of items in the room upon checkout. Went back to retrieve them but staff were no help and said nothing found and that I would have to claim thru Chargeback.com. Like so complicated!!
Stayed at Hotel Zoe 2nd nite close by much better.

Partner

10/10

Exceptional

25 May 2026

Omar

Great hotel. Very central, close to Pier 39/Fisherman's Wharf. Lots of fun things around the hotels for everyone (games, tea/coffee, pool, etc). Friendly staff and even a 1pm late check-out (very rare these days!). Will be back when in SF!

8/10

Excellent

25 May 2026

Mohammed Kabir Ahmed

The property required a slight renovation, especially the windows as the wind whistled through the gaps and special attention to clean the windows was necessary. Other than that, the staff were attentive, helpful and the hotel in general is at a perfect location. Minutes away from easy touristy transport (trams) and sightseeing locations.

Self

6/10

Pleasant

25 May 2026

Kelli

Good location, close and walking distance to Fisherman’s Wharf. Rooms and bathroom were just ok. Shower was the best feature… nice hot shower. Our room backed up to the alley and we heard loud cars and alarms all night. No coffee maker in the room. They provide coffee in the cafe. Everything is additional charge. We had a good stay and felt safe.

Family_with_children

10/10

Exceptional

25 May 2026

Lise

Hôtel très propre, excellent service, belle piscine et très bien situé: port, Big Bus et nombreux restaurants ❣️

Family

10/10

Exceptional

23 May 2026

Regina

The Hotel Caza was a perfect place to stay. It is very conveniently located for the many activities in San Francisco. The staff was very accommodating.

Partner

10/10

Exceptional

22 May 2026

Kathryn

Great place to stay that’s close to the Wharf and very affordable.

Family

10/10

Exceptional

22 May 2026

Teferi

Clean rooms and helpful staff

Family

10/10

Exceptional

22 May 2026

Charlie

The Caza is our fave!! Very spacious, clean and comfortable. Friendly and helpful staff. The pool is awesome, too!!

Partner

10/10

Exceptional

20 May 2026

Ava Skylar

Good hotel in very convenient location!

Family

10/10

Exceptional

18 May 2026

Danielle

Loved this hotel stay. The location could not be beat. We could walk to so many places nearby. We would stay here again when visiting San Francisco.

Partner

10/10

Exceptional

16 May 2026

Hans

Great location! Just a couple blocks from Fisherman’s Wharf, Pier 39, and cable car turn around. We stayed in room 501 which gave a great view of downtown and Coit tower.

Partner

8/10

Excellent

15 May 2026

dana

I didn’t see a pool. There was a homeless person taking a bowel movement outside sour room, alley view. Then he changed his clothes, all while looking at our window.

4/10

Poor

15 May 2026

Trinh

The location was ok not great! The towels were not soft. Our faucet in the bathroom were not functioning properly. It only had one temperature setting.

I expected a more modern hotel. It needs to be updated for sure!! We had a King room with a view and there wasnt any view since we only saw the corner of two streets!

I am not sure how this hotel had such high ratings. I would have expected it to be more modern!! Since the amenities were old not sure if it clean or not!!

The sprinklehead for the shower was good! I will not want to stay at a hotel like this again!!

Family

2/10

Poor

15 May 2026

Emma

I booked a 1 King Room and arrived exactly at the check-in time, but your staff told me no king rooms were available unless I paid extra. That is unacceptable because the room type was already confirmed in my reservation.

Instead, we were placed in a 2 Queen room after paying around $850 for 2 nights including parking. I should not have to pay more to receive the room type I originally booked.

I’d like this issue properly addressed and compensated.

Partner

10/10

Exceptional

15 May 2026

Brandon

Nice hotel to stay for a night

Partner

10/10

Exceptional

15 May 2026

Suzanne

Super. Ute hotel with incredibly helpful staff and a fun atmosphere.

Family

8/10

Excellent

14 May 2026

Aan Tammy

Rooms didn’t have refrigerators or microwaves. Not sure how it’s classified as 4-star

Partner

10/10

Exceptional

14 May 2026

Alejandra

Excellent !!

Family

8/10

Excellent

13 May 2026

MynaLee

Really nice comfortable room. Lack of a refrigerator and no in room coffee was disappointing but the location is outstanding with reasonable on site parking

Partner

10/10

Exceptional

12 May 2026

matt

Rooms were clean and tidy, bar and gym also very clean

Family

4/10

Poor

12 May 2026

Keondra

I a lot of hidden fees that you aren’t aware of until you get there. Everything cost literally breakfast, parking on property that you pay for. Even cost to use microwave.

10/10

Exceptional

12 May 2026

Araceli

Staff help us everytime

Partner

10/10

Exceptional

11 May 2026

Bruce

All was very nice

10/10

Exceptional

11 May 2026

Deborah

My brother and i only spent 1 night here but we found the hotel very clean, the staff helpful. Its a short walk to fisherman wharf and pier 39 as well as Ghirardelli square.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Aaron

Great experience with everything we needed. Games area is always a hit with the family. Walking distance to some great food options. Great central location and felt safe without feeling restricted.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Larry

Excellent base location to explore San Francisco. Within block or two from both cable cars and Market/Wharf trolley car.

Family

6/10

Pleasant

09 May 2026

Sandra

Required to pay unexpected security deposit; no microwave or fridge in the room: complimentary coffee as all as items last, hotel staff can’t replenish and cafe staff never available.

Bed was very comfortable.

Friends

8/10

Excellent

09 May 2026

Francisco

It was good

Partner

10/10

Exceptional

06 May 2026

Rose

I loved everything except the bartender. She so obviously does not like her job.

Friends

10/10

Exceptional

05 May 2026

LoriAnn

The Hotel Caza is in the perfect location! We enjoyed walking to the wharf, Pier 39, Ghiradelli Square and the cable cars. A local city bus was available right outside the hotel. It was very clean and comfortable, and the staff was very accommodating!

10/10

Exceptional

05 May 2026

Andrew

Great location, clean rooms and helpful staff. Lots of fun things for kids. Pool was warm and nice.

Just note that there was no fridge in the room. Other than that, it was excellent.

Family_with_children

10/10

Exceptional

05 May 2026

Kimberlee

Clean, safe, and excellent location, walkable to Fisherman's wharf.

Self

10/10

Exceptional

04 May 2026

Ronald

This was a fantastic stay and great service. I’ll stay again but I’ll never use Expedia again. Useless and dangerous app!