Hotel Caza Fisherman's Wharf

United States , San Francisco Area - CA
SAN FRANCISCO, 1300 Columbus Avenue
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100 reviews shown

10/10

Exceptional

01 May 2026

Yousuf

No iron only steamer and no outlet beside the closet

Friends

10/10

Exceptional

01 May 2026

Nicolas

It was great

8/10

Excellent

30 Apr 2026

Christopher

Great location but very basic hotel. Big queues for check in because you need to room card to even use the hotel bathroom so if you haven’t checked in yet or have checked out it’s a hassle. Definitely not a smooth check in compared to other hotels but does the job for a central hotel near fisherman’s wharf.

Business

10/10

Exceptional

29 Apr 2026

Anna

Lovely area, nice little hotel right next to the wharf, big room, have nothing bad to say about it

10/10

Exceptional

27 Apr 2026

lluvia

Very nice place to stay, I would stay there again!

Family

10/10

Exceptional

27 Apr 2026

Sean

Extremely clean, on-duty guards, plenty of secure underground parking, friendly staff, great coffee, vending machines with everything you need.

Friends

8/10

Excellent

27 Apr 2026

Lisa

We really liked staying at Hotel Caza - the property was very clean and modern. The pool area was fantastic, the staff were so friendly and the location was great for being close to Fisherman's Wharf. We would definitely stay here again.

Partner

6/10

Pleasant

27 Apr 2026

Rebeca

I had my luggage in storage and when I came back to retrieve them, the lady at the desk didn’t want to help me because she was preoccupied making a reservation to other guests. My driver was outside waiting for me. It would have taken only two seconds for her to give my luggage back. I wasn’t asking for a lot. She could have stopped what she was doing and given my luggage, it really wasn’t that hard.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Sangeeta

Clean room
Friendly staff
Cafe bar did not meet our expectations as on the day of the arrival there was no hot water or coffee - even after asking for it.
Great location since top tourist locations are at walking locations.
They let us leave our car till 6pm on the day of checkout - that was a great convenience and we really appreciated that.

Partner

2/10

Poor

26 Apr 2026

Katie

Cheap and cheerf

10/10

Exceptional

26 Apr 2026

Consuelo

Great location.

10/10

Exceptional

26 Apr 2026

Gissell

Staff was pleasant, property was nice and clean.location was easy to get around. I will definitely stay here again.

Family

8/10

Excellent

26 Apr 2026

Arcadia

Location can't be beat!! Right next to everything a tourist could want, walked to many attractions/restaurants and transit access was easy. Downstairs lounge with free games was so cool, and the family loved it. Good for travel with kids. Shuffleboard could use some fresh sand, and video game kiosks could use an instruction manual. Be aware that you do have to pay extra for a fridge in the room.

Family_with_children

10/10

Exceptional

26 Apr 2026

Andrea

A great location at Fisherman's Wharf near many key attractions and restaurants that are easily walkable. We did find our ground level room a bit noisy with street sounds overnight and garbage collection very early in the morning though. There is no kettle in the room but we had easy access to hot water and cold drinking water at no cost (refill your own bottle) on our level with additional vending machines too. There is a Big Bus tours stop pretty much right outside too, that was very handy for our tour options we'd booked separately too. Overall, a very comfortable stay and a fantastic location. Thank you

Friends

10/10

Exceptional

25 Apr 2026

Jannick

Everything was perfect. We really enjoyed the stay at Hotel caza.
Just the Swimmingpool we thought it was little cold temperature.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Harold Franklin

Great place to stay while in San Francisco! We have been there 4 times and will be back!

Self

8/10

Excellent

25 Apr 2026

Nenshi

Great location! Walking distance to many things!’

Family_with_children

8/10

Excellent

25 Apr 2026

Mayssoun S

Cozy and convenient

8/10

Excellent

25 Apr 2026

Miranda

Nice and close to the bay.but they have a lot of extra charges for things pay attention to what they charge you

Family

10/10

Exceptional

24 Apr 2026

Leslie L.

10/10

Exceptional

24 Apr 2026

Todd

The location is great for access to all the places we wanted to visit. Good public transport access. Hotel is clean and comfortable. Busy , modern feel with nice lobby to relax and had a drink or light meals .

Family_with_children

10/10

Exceptional

24 Apr 2026

SHeila

Wonderful location. Super quiet. Bed very comfortable.

10/10

Exceptional

22 Apr 2026

Kayla

The staff were super helpful when we got there late and didn’t know what to do about parking. They were friendly and genuine. The hotel was great about being accessible around town and food locations near it.

Friends

10/10

Exceptional

22 Apr 2026

Bryan

Clean room

Family

6/10

Pleasant

22 Apr 2026

Jana

No restaurant, not even a brought-in continental breakfast. They had only pastries,coffee, bananas. My friends’ rooms on third floor had no frig or coffeemaker. My room on 5th floor had both. I’m wondering if I paid extra for those items without realizing it. When I made the reservation, I certainly didn’t ask for those things. Also, my room with the view included lots of street construction noise, certainly not the hotel’s fault. But my friends rooms on the opposite side of the building looked directly at a wall. However, the concierge, Brian, was extremely helpful, so kudos to him. I wouldn’t say there was anything bad about this hotel; my room was quite clean, the housekeeping service was good, and the bed was comfortable. And I loved the fact that you could watch TV without jumping through a lot of hoops or using apps; I like to watch the local news to know what is happening when I’m staying in a city. I gave the hotel the rating I did simply because it was very average, no restaurant and not a lot of extras

Friends

10/10

Exceptional

21 Apr 2026

Kristina

For the first time I actually went and hung out and played pool it was incredible to see all the family’s and stuff having a great time and talking about there stay! As always this hotel is amazing

8/10

Excellent

20 Apr 2026

Steven

Incredibly helpful staff. Reservation was messed up and they resolved it with no questions asked, and were very nice

Partner

6/10

Pleasant

20 Apr 2026

AHMET

The hotel is clean, and the staff is helpful. However, the room was uncomfortable because the AC and refrigerator were too loud.

10/10

Exceptional

20 Apr 2026

Silvia

Overall experience was great and staff was very helpful with tour guidance, places to eat based on your desire and clean. Most of all it is super close to most all destinations by walking. Maximum walk was about 20 min.
Walk to pier for food and tours, walk to China town, Ghirardelli, etc…. Of course depending on your walking capability.
Will stay there again.

Friends

10/10

Exceptional

19 Apr 2026

Francisco

Staff mariana was great.

10/10

Exceptional

18 Apr 2026

Teresa

Everything was perfect.

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Barbara Ann

The staff was extremely helpful when we were not sure where to eat or find transportation.

Friends

10/10

Exceptional

17 Apr 2026

Umang

Excellent

Partner

8/10

Excellent

17 Apr 2026

Charlie

We really love Caza and stay her several times a year because of the spacious, clean rooms, super nice pool area, and especially the proximity to North Beach and the wharf. Staff is very friendly and accommodating, always eager to please too! The one drawback is that even though you’re paying a hefty resort fee, you don’t really get many amenities in the room like a coffee maker or refrigerator, which is typically standard and most hotels these days! The rooms just feel sparse and there is no on-site food or beverage except early morning and early evening. Other than that, it’s the perfect place for us so we may do and bring our own supplies. Overall, it is a really nice place and we will continue to visit.

Partner

8/10

Excellent

16 Apr 2026

Chris

Great overnight in San Francisco with kids

6/10

Pleasant

16 Apr 2026

Renata

Room wasn’t as up to date as it should have been for the price. Pool was underwhelming

8/10

Excellent

15 Apr 2026

Joseph

Pool was small and not as warm as expected. Rest of the facilities were great. Parking was expensive, when street parking is free after 7pm.

Family_with_children

10/10

Exceptional

13 Apr 2026

Aleksandr

Pool was nice. The breakfast was nothing special.

8/10

Excellent

12 Apr 2026

Kevin

Overall, we enjoyed our stay and were happy with our choice.

Pros: Great location for exploring the Wharf
And Ghirardelli Square. Clean establishment. Good for families. Lots of great cafes/restaurants nearby. Several game options in downstairs lobby.

Cons: No restaurant on site and the food they have for grab n go wasn’t fresh. Rooms on the backside of the building have a view of a crusty alley (for a week, we stared at a silk shirt and shoe that had been tossed on the roof of the neighboring building’s dumpster enclosure) and that same alley can get noisy.

Family_with_children

4/10

Poor

11 Apr 2026

Darrin

Noisy as hell, room was clean, room staff was rude to my Wife. I listened to the conversation and it was not my Wife. This place is trying to do alot with underpaid or poor staff. Not a nice experience overall

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Ray

Great staff. Loved the milk and cookies at night

10/10

Exceptional

11 Apr 2026

Jose

The front desk personnel are excellent, specially Vanessa; great customer service and prompt to assist to our enquiries. I would recommend this facility to friends and family!

Partner

10/10

Exceptional

10 Apr 2026

Arianna

Great place for families. Great game room to keep kids busy. Walking distance to Fisherman’s Wharf. Would stay here again!

10/10

Exceptional

10 Apr 2026

Rachel

There was plenty of seating near the pool! Clam rooms, the staff were so friendly and helpful!

10/10

Exceptional

10 Apr 2026

Donna

Hotel was clean and welcoming. My kids enjoyed the heated pool and games in the lobby. It was close to Fisherman’s Wharf and the cable cars.

8/10

Excellent

10 Apr 2026

Umman

We stayed in a double queen room on the second floor facing the back alley, where 6 large trash containers were kept. A truck and workers made a lot of noise with the trach cans around 6 am for 2 of the 6 nights we stayed. Other than that, the hotel is clean, staff is very helpful, and the playroom and nightly milk and cookie offering is great for families with kids. I'd recommend trying to book a room facing the front. Didn't try the pool, it wasn't warm enough out in early April.

Family_with_children

10/10

Exceptional

09 Apr 2026

Lisette

Great location, clean rooms, fun amenities (pool table, corn hole). We will definitely be back!

Family_with_children

10/10

Exceptional

09 Apr 2026

Alexa

The location is amazing. There are lots of spaces for kids to hang out like an area play pool area to play cards. There is hot coffee in the morning waiting.

No coffee in the rooms.

Both of our rooms had small refrigerators, which were helpful.

Everything was clean and comfortable

Are the highlight was the outdoor pool. It sits in an area where you can get direct California sunlight. A rarity in San Francisco.

Hotel was extremely accommodating to a few of my requests. Highly recommend.

Family_with_children

10/10

Exceptional

08 Apr 2026

Margarita

The property was clean, and the staff were helpful—almost everyone was exceptionally friendly. The room was spacious, and although the pool area was small, it offered plenty of seating, including a few cabanas. The heated pool was especially appreciated given the cold weather.

Our room didn’t include an ironing board like the second room we reserved but we didn’t end up needing it, and I’m sure it would have been provided if requested. The lobby also features several games, which are a nice touch for passing the time.

Family_with_children

10/10

Exceptional

08 Apr 2026

desiree

Internet was spotty, but the best customer service they have a great system so close to all great food sight seeing and so much more I will go back

Partner

10/10

Exceptional

08 Apr 2026

Margarita

Great family hotel, easy to walk to the pier. Only downside to our trip was one of the days card keys for the room were not functioning and the beds feel more like full size than queen. Would definitely come back if bringing kids with us.

Family_with_children

10/10

Exceptional

08 Apr 2026

Emily

Great hotel with fun lobby activities for kids. Location was unbeatable for a fun day of touring the city.

Family_with_children

10/10

Exceptional

06 Apr 2026

Steve

Staff was friendly and the location was fantastic!

Family_with_children

10/10

Exceptional

05 Apr 2026

George

Very central to so many attractions. Fisherman’s wharf was less than 10min walk. Walgreens is just up the street. They give Oreo cookies with milk every night. I was able to send a complimentary postcard to a friend in NJ they paid the postage! We booked a Alcatraz tour the next day after check out and we were able to leave our car parked there until 6pm. My husband had medication that needed to be stored in a fridge and the front desk helped store it. The vintage bus stop to get to pier 33 Embarcadero was just a few steps away. The rooms were clean, comfortable, and spacious. We would definitely come back!!

Partner

10/10

Exceptional

05 Apr 2026

Terry

Great location near pier

Family_with_children

10/10

Exceptional

05 Apr 2026

Amanda

Cute room! Gorgrous view of bay & Alcatraz & bridge!
Elevators noisy. Bathroom & room gets stuffy due to no fan for showers, but the AC works great & clears it out.

Friends

8/10

Excellent

04 Apr 2026

Tamekia

Rooms were clean. Location was amazing. About 5 blocks away from Fisherman wharfs. Tons of food places within walking distance. Family and pet friendly.

Friends_and_family Friends

6/10

Pleasant

03 Apr 2026

Lisa

The staff is friendly and the room was clean. We were supposed to receive water bottles at check in, but they were not available.
The room has a huge window that looks out to nothing but the graffitied building next door. The alleyway is very noisy with trash trucks early in the morning.
The location is very good.
Would only stay here again if there was a room with a better view available.

Family_with_children

10/10

Exceptional

03 Apr 2026

Leigh

The staff was very friendly and the location and amenities were perfect!

Friends_and_family Family

2/10

Poor

02 Apr 2026

Verified traveler

I truly thaught the place was a rip off the amount you pay is ridiculously high for what is offered too many hidðèn prices

Pet

10/10

Exceptional

02 Apr 2026

Jeremy

10/10

Exceptional

01 Apr 2026

mallory

Nice pool could if been warmer

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Melody

Fantastic! Walkable to Fisherman’s Wharf / Pier 39 / Pier 33 / Lombard St. Amazing setup in the lobby with games galore!

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Deborah

We loved every bit of our stay at Hotel Caza. The rooms were clean. All the staff we encountered were friendly and kind! The Location sold us and we would happily book here again!

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Erika

It’s all about the location! Great Staff. Close to literally everything. It’s a renovated hotel but they could include some basic things in the rooms like the fridge and the coffee machine for no cost, also the shampoo and conditioner where not the best.

Our room view was a garbage corner (that was not on the Expedia picture) and the street noise sometimes was horrible, they should have noise cancelling windows. I could hear the garbage truck at 7am, it woke me up.

10/10

Exceptional

30 Mar 2026

jacqueline

Staff was super friendly and helpful. Courteous and happy. Helpful w local attractions. Rooms were clean, beds comfy. Perfect location-quiet but close to the action

Family_with_children

10/10

Exceptional

29 Mar 2026

Homero

Clean and nice hotel very close to pier , lombardo street , good ubicacion!

6/10

Pleasant

29 Mar 2026

Abel

“Heated pool” is a lie. Unless u mean that it’s heated by the sun. Pool was very very cold.

Family_with_children

6/10

Pleasant

29 Mar 2026

Rakesh

We saw an couple
Of men in hoodies walking around randomly in the Underground parking area as we parked there. They had walked down the ramp after we drove down and were not heading to any particular vehicle. This felt unsafe so we parked outside parking lot.

Family_with_children

10/10

Exceptional

29 Mar 2026

Sara

Breakfast was put away early- should leave this out for purchase longer- also no fridge in the room unless you paid for it/ this should be included in all rooms

Partner

4/10

Poor

28 Mar 2026

Biju

No free breakfast. Room is okay, no proper cleaning services available. Only treadmill in GYM. Very busy area. Parking congested and paid. Not valid to the coast.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Ivanna

Hotel staff was amazing. The rooms and shared areas were impeccable and staff was always available to assist with any questions. I would highly recommend this hotel. A huge plus is that it is family friendly!

Family_with_children

10/10

Exceptional

27 Mar 2026

Meghan Borghese

This place was great! So fun for my 12 year old and comfortable and great location. Would stay there again!

10/10

Exceptional

27 Mar 2026

Gina

Staff is really nice and rooms are always clean

8/10

Excellent

26 Mar 2026

John

Ny room overlooled the garbage pick up for several businesses. Quite annoying in the morning,

4/10

Poor

26 Mar 2026

Buffy

Way over priced for one night. Nothing included. Had to pay for parking. Had to pay for breakfast and coffee. Pillow cases smelled like they hadn’t been washed.

Friends_and_family Friends

6/10

Pleasant

25 Mar 2026

David

Place was great. Staff was great. Had a noise problem for 2 nights.

6/10

Pleasant

25 Mar 2026

Paul

Rooms clean recently redecorated. Missed not having a kettle/coffee maker in room. Our room was at the rear of hotel which was very noisy even through the night! Particularly as above delivery/bin removals. Which impacted our stay

Partner

10/10

Exceptional

25 Mar 2026

Olivia

This place was great! Close to everything and staff was very friendly. Room was clean and the bed was really comfortable.

10/10

Exceptional

23 Mar 2026

william

Clean room and good location

10/10

Exceptional

22 Mar 2026

Deborah

Loved our stay at Hotel Caza. Staff was friendly and helpful. Room was large, comfortable and bed was great. Close to the Wharf and great restaurants. We will definitely stay there again!

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Jose

Check in was a breeze, the room was clean, and the beds were very comfortable. Amazing location close to everything we wanted to do and see as first time visitors to San Francisco, but would also love to stay at this location again for future trips.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Charlotte

Loved the game room and the milk and cookies each evening. Room was clean and comfortable. Conveniently located near the Fisherman’s Wharf and other attractions. Several walkable restaurants. Above all else, all the staff were extra friendly.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Shawn

Staff was wonderful. Located close to a lot of tourist attractions. Housekeeping was wonderful.

Family_with_children

2/10

Poor

21 Mar 2026

John C

No service for the tv. Had to ask for fridge and coffee making apparatus. Exhorbitant fee for parking (which was waived for lack of tv service). No free amenities except lobby coffee. Not as nice as our last visit 2 years ago.

Partner

10/10

Exceptional

20 Mar 2026

Camille

Perfect location for fisherman’s warf, China town, little Italy. We walked everywhere.

Partner

10/10

Exceptional

19 Mar 2026

Christine

All of the staff we interacted with were friendly and the hotel was clean and a great location. The game room was a nice bonus

Family_with_children

10/10

Exceptional

19 Mar 2026

Kevin

Just a very nice place to stay and close enough to all the major attractions that you want to visit in San Francisco. Walking distance to the Wharf with great food and entertainment nearby. The room was recently renovated, very clean and the staff were friendly. I would strongly recommend the Hotel Caza!

Family

10/10

Exceptional

19 Mar 2026

Linda

Great

Self

8/10

Excellent

18 Mar 2026

Mike

The property is in a great location. The outside of the hotel can use some updates. The rooms are updated. The shower has very good water pressure. The tv options are dish network (which did not work the whole first day), and Netflix. It was hot in SF when stayed 87-88 degrees. The thermostat was inconsistent. At times it was warm and other times too cold with the same 68 setting. They serve free coffee from 6-10 am. The coffee is surprising decent. Overall for the value it was a pleasant stay.

Partner

8/10

Excellent

18 Mar 2026

Eleanor

A great hotel - good location, clean, friendly staff. The only downside was the location of our room which was very noisy from outside.

10/10

Exceptional

17 Mar 2026

Yavuz

Maria at the front desk was very helpful, smiling and gave us a quieter room facing the courtyard. Hotel may look outdated from outside but well renovated inside. Rooms and common spaces were clean. Plenty of under and overground parking. Walking distance to shops, pier and restaurants. Arcades, games, vending machines, water station etc are also a plus.

Family_with_children

8/10

Excellent

16 Mar 2026

Jon

View from room window was of an alley. Room service was good and room was clean. Close to pier 39

Family_with_children

10/10

Exceptional

16 Mar 2026

paula

I have stayed here six or seven times in the last year and a half when I visit my son. The place is clean and the people are extremely friendly and it’s all around a really pleasant stay.

10/10

Exceptional

15 Mar 2026

stacey

Good value for the price. Convenient to Fisherman’s Wharf and Ghirardelli.

Family

10/10

Exceptional

14 Mar 2026

Clark

Very nice stay. Staff was friendly and the hotel was kept clean.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

VICKY

Disappointed that the room was advertised as “City View” but it wasn’t

10/10

Exceptional

14 Mar 2026

Angela

We had a great stay! The staff was very friendly and helpful. We enjoyed the very easy bike rental & the location is great!

Partner

10/10

Exceptional

12 Mar 2026

Kristina

Pery

10/10

Exceptional

12 Mar 2026

Keith

Room was remodeled and very neat and clean. View of the city was wonderful. Staff was very nice from front desk to housekeeping. Amenities on property were wonderful. My son loved the pool table, foosball, and games. Free coffee was wonderful and you can purchase goodies right on property. Seating areas just to hangout were great. Only two things that were opportunities….. the a/c blows right on the bed, it needs some sort of diverter and the shower pressure was okay and products were not great (shampoo doesn’t lather well and body wash okay). We loved it overall and will be back.

Family_with_children