Wharf Inn

United States , San Francisco Area - CA
San Francisco, 2601 Mason St
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100 reviews shown

6/10

Pleasant

06 Jun 2026

Robert

Stayed here for 3 nights. First and foremost. It is probably the best located hotel on the warf. 10 minute walk to pier 39 one way and 10 minute walk to Ghirardelli square. Hotel is not perfect, looks like they are updating the rooms. Our room had plywood walls on the exterior wall. Room was clean and bed was comfortable though. There is a fridge, but no microwave. That is a common use item near the ice machine in the hallway. Parking is 30 dollars a night. You can come and go as you please and the hotel staff controls the gate, keep you parking pass visible. Most of the parking is covered with plenty of cameras. The muni rail cars has a stop right next to the hotel. Get a 1 or 2 day pass. Worth it. There are plenty of restaurants around the hotel and a 7 11 across the street. Also there is NO AC in the rooms. They do provide a box fan and you can open the window. It was fairly quiet in the rooms. Shower was nice. The staff I encountered was friendly and knowledgeable of the area. The cleaning ladies work very hard, and all you have to do is ask if you need something. Overall it was a good deal especially with the location.

Family_with_children

4/10

Poor

06 Jun 2026

Thomas

The best I can say about this property is they had friendly/helpful staff and great location! Nothing beyond that. The signs say the property is being repaired but it’s rough. The first room we were in the toilet did not flush. They moved us to another room. No shower curtain, the drain cap was gone so it was straight pipe, shower floor looked like it was poorly painted,
The shower head leaked, and no blow dryer. There was a random hole in the bathroom wall. Creepy. Door didn’t seem all that safe as base area was deteriorated. No extra security. Chipped paint everywhere.

Partner

8/10

Excellent

06 Jun 2026

Denise

Bathroom could have been a little bit cleaner and had rust in some areas of shower. Could not get TV to turn on but staff came quickly to check it out and fixed the issue. Check in was quick and easy. Location is great, 8 min walk to pier 39.

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Kaia

Stay at this motel for the location and price. After reading other reviews, it was as expected. Clean. Good location. Paper thin walls. Bring earplugs.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Jennifer

Great location. Good staff. Made sure vehicles safe from homeless.

Friends_and_family Family

6/10

Pleasant

03 Jun 2026

Pamela

Very old motel. The only good thing is it’s location being convenient

Partner

8/10

Excellent

03 Jun 2026

Kyle

Friendly staff and reasonable price for the location. Older hotel and amenities but comes with the territory.

Bed was comfy, biggish mini fridge, and nice little balcony.

Friends_and_family Family

2/10

Poor

03 Jun 2026

Dania

My experience was extremely unsatisfactory due to the poor condition of the room and the lack of basic service.

The room was not properly cleaned: the sheets had dark stains, the furniture was dusty, and the floors appeared unwashed. Additionally, the walls were dirty with peeling paint, the sink and shower were unhygienic, and there was even broken window glass. Both the refrigerator and the bathroom ceiling fan were excessively loud.

Furthermore, I was disappointed to learn that housekeeping does not provide bed service on Sundays, requiring guests to change their own linens. Due to these issues, along with a broken door and the overall lack of service, I chose to check out a day early and relocate to another hotel.

DD

Family

10/10

Exceptional

01 Jun 2026

Donald

Love the location being that close to Fisherman’s Wharf and Pier 39 and the things that I enjoy doing there.

Family

10/10

Exceptional

31 May 2026

Mario

Great

8/10

Excellent

31 May 2026

Eva

We stayed for 2 nights. Hotel was clean, beds were comfy. The shower was small but it worked. They were doing renovations so you could hear everything but we have kids so we didn't mind it too much. Location is great! We were close to everything we wanted to see and do! I would totally stay again

Family_with_children

8/10

Excellent

30 May 2026

Dulce

The location is just perfect

Partner

10/10

Exceptional

28 May 2026

Joseph

Great location .. close to food and drinks

8/10

Excellent

28 May 2026

Mirtha

I didn't like the parking. They also charge 30 dollars per night. What I really liked is the walkable distance from the hotel to pier 39.

Family

6/10

Pleasant

27 May 2026

Stephanie

Staff were amazing and very accommodating and kind. Parking was terrible and costs a lot. Property is falling into disrepair but they are working on it. Plumbing is terrible but they came to fix it quickly. Construction during all hours, which is terrible for international travelers. The elevator barely works, everything smells like weed lol. No microwave. All Other guests were very loud at all hours. Good price, but I would not stay here again.

Friends_and_family Friends

6/10

Pleasant

26 May 2026

Susan

Dirty old and tired. Needs a remodel and upgrade. There was holes and cracks in the walls. It was very tired looking . Parking was good but u have to pay for it. Staff was nice.

Family

4/10

Poor

26 May 2026

Cindy

Walked into the hotel at 2:30 to check in and room wasn't ready. I told the receptionist i would go eat and come back to check in past 3 pm. She said no because the hotel was really busy and the room would take longer. She asked to check in between 3:30 and 4pm. I said ok and left. I called the property at 4 to see if room was ready and receptionist said no. We ended up checking in at 7 pm!!! Not acceptable.
Property was really dirty, halls were trashy and paint was coming off of the walls, carpets on halls were dirty, elevator needed maintenance..it would crank as it went up or down.
The room was dirty! Toilet was peed in, the floor was semi-wet and the plastic tile looking floor was puffed up and lifted. So, Every time we would walk in the room the floor would crack.
Upstairs neighbors would walk or talk and we could hear everything!
The bed smelled clean and it was a very comfortable mattress.
Overall experience 3/10

Family_with_children

8/10

Excellent

25 May 2026

Sasha R

This property is not the best kept and is clearly older, but it offers secure parking in the thick of the Fishmans wharf and pier 39 area. We were able to walk to anything we wanted to do from here which was great. The staff were friendly and perfectly standard for any other hotel I could have picked.
The entry into the actual parking area and elevator and stairs is key card entry only, so we were able to comfortably and safely keep our door open for some air when we were in the room and awake.

The biggest downside was theres only one small window to open for cool air and no ac (cuz its san fransisco obv). The other drawback was the street noise could get a little loud, but really between 11pm-7am there isnt so much street noise.

Overall I think my stay was all I needed it to be, a decent bed to sleep in and decent hotel staff for a lower fare than the other hotels in walking distance to attractions.

Family_with_children

10/10

Exceptional

24 May 2026

Stefanie

Very friendly staff

Partner

6/10

Pleasant

24 May 2026

nick

Toilet clogged everytime we used had to get a plunger. There was only one roll of toilet paper but yes workers were great and helpful I would stay again

Family_with_children

8/10

Excellent

21 May 2026

Ashley

The staff were friendly and the room was clean. Excellent location!

Family_with_children

8/10

Excellent

21 May 2026

Olivia

The elevator shook terribly up to our floor. It was very frightening for me.

Partner

10/10

Exceptional

19 May 2026

Yoana

it's ok for the area, The only downfall no AC they only give you a fan.

Family_with_children

6/10

Pleasant

19 May 2026

Christian

Great location, but they charge for parking when parking use to be free. Early check has a fee. They don’t even have an extra mirror lol. Idk, if your charge for everything then extra accommodation should be included.

8/10

Excellent

18 May 2026

Karolina

Room was very clean and found location was awesome close to Pier 39 and a short walk to Pier 33 for the Alcatraz port too

Partner

6/10

Pleasant

14 May 2026

Felipa

Room was not very clean.

Partner

4/10

Poor

14 May 2026

Bill

The location was good, but there was a lot of street noise. 5am delivery trucks and people late at night. The room, staff and location were good. Just hard to sleep!

Partner

6/10

Pleasant

13 May 2026

Stacie

The staff in the morning were loudly talking outside our room

Friends_and_family Family

8/10

Excellent

13 May 2026

LEE

Parking was easy and secure. Just a block from Fishermans Wharf and you could walk to pretty much everything. Definity needed updating but was clean and fine for one night.

Family

10/10

Exceptional

11 May 2026

Dennis

Yes

2/10

Poor

10 May 2026

Fermin

Parking charge extra 30 great location but ghetto place

Family_with_children

6/10

Pleasant

10 May 2026

Luz M

The room smelled clean, the bed sheets were also clean, the floor was sticky. The bathroom needs attention, the soap dispenser was dirty, we didn’t feel the shower was clean enough to use. The shower rod was rusty & shower curtain was very old. Luckily this was a 1 night stay. The hallways look so run down, carpet held down with tape. Window slats missing. There was a note saying they are remodeling.

The front desk staff was nice.

Parking was fenced off so that was nice.

I understand when there is remodeling involved but if they would just start in the room with for example the shower curtain & rod. Deep clean everything.

Family

6/10

Pleasant

08 May 2026

Pete

The parking was great but it was $30 but you are right on the wharf so it's a great location. The place was pretty beat up looking on the grounds but it says they're in middle of remodeling which could be true. That room was okay. Definitely not perfect but good for the price. I guess. I would stay there again

2/10

Poor

06 May 2026

Lisa

The property was underconstruction. There was not an air conditioner in the room only a ceiling fan. There was a person laying on the sidewalk at the entrance. We walked in the room, turned around and walked out and went to another hotel. I did not get any money back.

Partner

2/10

Poor

05 May 2026

Adrian

Location was Great..hotel needs to be knocked down and rebuilt

Partner

10/10

Exceptional

04 May 2026

Jessica

Great spot! Walking distance to many restaurants.

10/10

Exceptional

03 May 2026

Brenda

Staff were nice and the location was great.

Family

6/10

Pleasant

01 May 2026

Linda

The motel itself had the perfect location. That’s the main reason I chose it. We were able to park our car and walk to the Wharf, pier 39 and the Alcatraz tour in no time at all. The room itself was fine. Definitely an old building but it served its purpose. We were able to hear everything from the room above us unfortunately. Luckily they didn’t stay up too late. Shower was funny, the head was so low that my 6’ tall husband almost had to go on his knees. I’d still stay here again.

Family_with_children

10/10

Exceptional

01 May 2026

Michael Andrew

Close to Pier

4/10

Poor

01 May 2026

Debra

Run down and very noisy outside hotel they charge $30 a day to park
Sheets and towels sub par

Partner

8/10

Excellent

29 Apr 2026

Seth

Amazing parking right next to everything staff was super nice and let us keep the keycard for free for the memory only thing is it can be a bit loud at night due to street life and homeless people but that’s San Francisco and part of California all else was amazing but they do charge for oversized vehicles would recommend bringing a small sized car

4/10

Poor

29 Apr 2026

Carmelita

need to replace furnitures, draperies especially old beds, bedsheets, pillows. bathtowel is very small. I moved room twice because the remote control is not working and toilet bowl is clogged, unbelievable. I will not come back again, terrible.

Self

10/10

Exceptional

29 Apr 2026

Stephanie

Parking was easy and secure. Location can't be beat.

10/10

Exceptional

28 Apr 2026

Thao Ker

Very convenient place and good parking lots,

Family

2/10

Poor

28 Apr 2026

Travis

Brown water came out of the shower and the toilet didn’t even attempt to flush. Even when the door is shut and locked you could see through the crack of the door.

Partner

8/10

Excellent

26 Apr 2026

Lance

Location is great. A few steps to Fisherman Wharf. Our rooms were clean. The property has parking and it’s currently being renovated. Our side didn’t had the insulation so it was a bit cold. The front staff was very welcoming and kind.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Jeff

10/10

Exceptional

23 Apr 2026

Anika

Little hidden Gem! I will be coming back with my family! Parking was easy and simple and the room was very clean and comfy. Staff was helpful and everything was so close by.

Family_with_children

10/10

Exceptional

22 Apr 2026

Jennifer

Great stay

Friends

6/10

Pleasant

19 Apr 2026

Robert

Poor curtain coverage, bright hallway lights so
At night was too bright.

Friends

8/10

Excellent

18 Apr 2026

Excellent location

Friends_and_family Friends

6/10

Pleasant

16 Apr 2026

Shannon

Rooms were in poor shape, floors uneven, wallpaper coming off walls, paint chipped, not enough outlets, no microwave, pull outs uncomfortable, pillows uncomfortable, curtains had holes on them. Overall the property was in poor shape. On the plus, excellent location and staff were friendly.

Family_with_children

10/10

Exceptional

15 Apr 2026

David

I love this hotel it just could use some upgrades staff is great love the balcony rooms and more parking

Partner

6/10

Pleasant

12 Apr 2026

Julia

Easy Parking, a bit rundown, cheap

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Candice

Outside of being in a great spot for touring, this is a solid place to rest and refresh before heading out to explore. Very kind and accommodating staff. Will stay again!

Family_with_children

2/10

Poor

09 Apr 2026

jose

Poor appearance location is in a poor condition. Parking is way overpriced. There are better options for the price pay on this place. Will not be coming back.

8/10

Excellent

08 Apr 2026

Robert

Hotel out dated but staff was great

Family

10/10

Exceptional

08 Apr 2026

Lauren

Great location within a short walk from Pier 39. Clean rooms, easy parking, friendly staff.

Family_with_children

8/10

Excellent

07 Apr 2026

Jennifer

Great location!

Partner

2/10

Poor

07 Apr 2026

susan

Like it hadn't been touched since the 50s

Partner

10/10

Exceptional

06 Apr 2026

Liudmila

This is a very convenient location, walkable distance to a lot of places. Extended parking was a plus.

6/10

Pleasant

06 Apr 2026

Julio C

There’s no way there’s no air conditioning with a 80” weather!!! Unacceptable

Family_with_children

10/10

Exceptional

06 Apr 2026

Lesley

Loved the location and room with private balcony w/ ocean view.

Family_with_children

10/10

Exceptional

05 Apr 2026

Jason

No pool

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Robin

Love the updated room, bed was comfy, location was perfect, front desk clerk was nice

Family

8/10

Excellent

04 Apr 2026

Maryna

Beds were comfortable, rooms were clean. Of course, it was noisy outside, but we knew what we signed up for 😁

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

TRESSA

Our car was behind locked gates. Loved that. We were very close to pier 39. Convenience store across the street. Loved always smelling the bread being made across the street.

Partner

4/10

Poor

31 Mar 2026

Peter

There was no air conditioning and the room was 80 degrees. It was not a great night of sleep. For $250 plus parking I was not impressed. I stayed at Zephyr for less with parking and was a much nicer stay with more amenities and stuff fo kids.

10/10

Exceptional

31 Mar 2026

Jose

Parking was easy and secure.

Family_with_children

4/10

Poor

30 Mar 2026

Yoko

We were 30min earlier than the check in time , and they said the room is ready and they can check us in, then I said sure. And then they want to charge $25 for early check in fee, what a heck is that?
There is a way to say “ if you like to check in earlier for $25 additional, or wait till 3pm to check in ?” Why so rack of words ?

2/10

Poor

28 Mar 2026

Jason

Worst place ever stayed at, the place was moldy, need maintenance, looks nothing like the pictures, staff is not helpful. Asked 48 hours before last day of reservation to get one day refund. They gave us the run around telling us we don’t have permission todo anything we will tell our boss. No chance of giving us upgrade and too scared to let maid service come in due to uncleanliness from the dirt we cleaned up when we came in. Bed was bad, back hurt. Allergies were definitely flaring up.

Partner

8/10

Excellent

25 Mar 2026

Kimberly

We were not made aware that renovation was happening but

10/10

Exceptional

25 Mar 2026

Mrs.

The location is great. The shops and bay are right around the corner. This is the 2nd time I have stayed there. The staff is the best.

Partner

8/10

Excellent

25 Mar 2026

ASHLEI

Nice and clean. Was also close to pier 39.

Friends_and_family Friends

6/10

Pleasant

24 Mar 2026

Peter

Very nice staff, very old run down, very noisy street activity all hours, 3am garbage trucks, best location on the warf for walking.

Family_with_children

8/10

Excellent

22 Mar 2026

Valerie

Location was amazing, close to everything. Staff was friendly. Hotel was clean and you had what you needed . They are in the process of remodeling so it should be nicer after the remodel.

Family

10/10

Exceptional

20 Mar 2026

Myrna

Was a little disappointed that the ice machine didn’t work

Family

2/10

Poor

20 Mar 2026

Sara

Dive motel. Rooms are not clean. Sheets are stained. Holes in curtains. Floors dirty. Long black hairs on all the linens. They don't clean your room unless you ask. They don't tell you they don't clean unless you ask. No air-conditioning. No screens on windows.

Family_with_children

4/10

Poor

20 Mar 2026

Denise

For a property that is in amazing spot right in the heart of fisherman wharf. I parked my car to checked in at a very nice reception area she assigned me a parking spot which I could not find because there was no numbering either on the floor or wall. I I found the elevator. I was a little afraid to get into it to tell you the truth was old and small. I found my room walking down a dingy hallway the floor look like it had old carpet that was ripped up because there were still the tape marks all the way down the hall. I got into my room. It was small with a corner. I tried to close the curtains as it looked out onto the pathway and they didn’t close all the way the bed had to have been 4 feet off the ground and I’m 5 feet so it was very hard to get in and out of the bed. The bathroom, where do I start? The shower door did not close. The floor was coming up the border along the wall was coming off the wall and the bins that they had the towels in was coming off the wall. I have to say that it wasn’t dirty in sense of there was trash and stuff. It just felt dirty and like I said it’s a shame. They need to really close it down and upgrade the whole thing and get it together because it could be a beautiful property and the central location is amazing.

Self

6/10

Pleasant

18 Mar 2026

Abraham

constructions workers on the 3rd floor were being too noisy at 3AM

4/10

Poor

16 Mar 2026

Justin

There is no air conditioning. The room is physcially clean but it is like they didnt finish renovating. Staff is friendly.

Partner

8/10

Excellent

15 Mar 2026

Stacey

The Wharf Inn was a great location close to the pier which had a variety of activities. It was within walking distance to the beach and transportation as well. The property itself could use some upgrades as it was a little run down but the staff were all kind and accommodating. I can overlook the condition of the property and would still stay here as when I am on vacation I just need a place to rest and spend most time outside of the room.

Family_with_children

8/10

Excellent

15 Mar 2026

April

Family_with_children

8/10

Excellent

15 Mar 2026

Nikko

This hotel is in the perfect location. The shops and pier 39 are within walking distances.
The staff is very friendly and helpful.
I liked the fact that their parking is gated and secure, but didn't like having to pay extra for that.
I gave it 3 stars for the condition of the place only because it was under construction when we were there. When it's done I know it will be great. I'm looking for to seeing how they improve it. I definitely plan on staying there in the future.

Family

10/10

Exceptional

14 Mar 2026

Erin

The best location possible on the wharf! It’s an older place but it’s well maintained and clean. Walking distance to everything-right on Fisherman’s Wharf and an easy walk to the cable car station to get everywhere else. The staff was friendly and helpful.

Friends_and_family Family

4/10

Poor

12 Mar 2026

Hollie

Only thing going for this property is location.

6/10

Pleasant

12 Mar 2026

Jennifer

Location is the best attribute of the hotel. I will say it is clean. The wallpaper is peeling, the wall trim is in shambles, and it is just not well kept up. There is no air conditioning bit there was a ceiling fan as well as a portable fan in the room. Street noise was terrible in the early morning but we were in a street facing room.
The staff are very friendly and helpful. They stored our luggage for us before check in at no charge.
If you are picky about hotels, skip this one. If you're looking for a place for a couple nights with convenient location, and decent price- this one works.

Friends_and_family Family

2/10

Poor

12 Mar 2026

gerardo

Muy mal el estado del hotel

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

John

Great area. And parking

Partner

8/10

Excellent

07 Mar 2026

Elaine

This is a perfect place to stay in if you're looking for an affordable and clean room, and you don't mind hearing little noises like me. The best aspect of this inn is its location - it's basically in front of the wharf, big bus, boudin, and souvenir shops! There's also a 7eleven right in front of it.

Self

10/10

Exceptional

05 Mar 2026

Christopher

Great location and nice hotel

Family

2/10

Poor

04 Mar 2026

Amy

Horrible Hotel! No view only 7 eleven view with a predigest clerk yelling and running at people. We were standing on a little balcony and heard gunshots we went inside. The one outlet we saw had no cover and only had power strip. I was itching on my legs and saw bed bugs. They do not want to refund. Horrible Horrible

Partner

10/10

Exceptional

03 Mar 2026

Darren

The Wharf Inn was absolutely amazing! From the moment we arrived, the energy of being right in the middle of the Wharf Strip made the whole experience unforgettable. You can literally hear and feel the excitement around you, which makes it so cool. Everything is within walking distance, so getting to restaurants, shops, and attractions is incredibly easy. One of the best parts is that the Big Bus stop is right there, making it super convenient to explore even more of the city without any hassle. If you want location, convenience, and a fun atmosphere, this is the perfect place to stay!

Partner

8/10

Excellent

02 Mar 2026

Reigna

N/A

Friends

10/10

Exceptional

02 Mar 2026

Eugene

The staff was very courteous and helpful.

4/10

Poor

01 Mar 2026

Aaron

Room was very dirty had to take a shower in flip flops. Staff was friendly enough. Location was perfect

Family_with_children

10/10

Exceptional

01 Mar 2026

Arcenia

its close to fiahermans wharf

4/10

Poor

20 Feb 2026

Lizeth

Great location. Walking distance to everything. Front office staff is super friendly. The inn needs some major renovations though. If old timey hotels are your jam then this is a great fit for you. Gave 2 stars due to outdated hotel & that’s it.

Family_with_children

2/10

Poor

19 Feb 2026

Debbi

The wall paper in the room was peeling. Wall paper in bathroom was horrible. There was no soap, shampoo, lotion in any of the dispensers. The furnace only worked occasionally and we had only one washcloth for the room. Terrible experience! We will never trust Expedia recommendations.

Partner

10/10

Exceptional

17 Feb 2026

Mathew

Everyone we had contact with were friendly and professional. The place is located within walking distance of everything on the pier. Will definitely stay again