Name: Washington Square Inn
Address: 1660 Stockton Street, San Francisco, 94133, US

2/10

Poor

18 Jul 2026

Gemma

While it is apparent that this hotel may have been nice at one point, it is unfortunately no longer to the standard advertised in the photos.
Firstly, our room was sold to us as ADA accessible, however there was no accessible route from the door of the hotel to the room. The hotel is also not staffed at any point.
There were hairs under the sheet and no light shade in the bathroom.
The worst part was that the door opened with an app, and there was no deadbolt or any physical way to secure the door, which felt unacceptable. I ended up pushing furniture against the door to feel safe.
The hotel is sold as a ‘luxury’ feel but it is far from that. I’d never consider this hotel again, and I wouldn’t recommend that any women stay here alone.

10/10

Exceptional

16 Jul 2026

Brian

Loved the area and the hotel blended into the San Francisco experience wonderfully. Please put the need to arrange private car parking in advance as a priority.

Partner

10/10

Exceptional

10 Jul 2026

Kiersten

Parking was good

Partner

2/10

Poor

03 Jun 2026

Roxie

AVOID!! Amazingly, there is No staff or security on site whatsoever !! your Lucky if they even answer the phone to help you. Whole place smells old and musty like mothball. Visible mold on walls and shower in bathroom. Check in and out instructions unclear and complicated. No amenities. No room key unless you download a weird app. No hospitality. No customer service. Truly horrid!!! I would love my money back

Family

10/10

Exceptional

28 May 2026

Douglas

C

Partner

10/10

Exceptional

06 May 2026

Leo

Perfect.

Partner

6/10

Pleasant

13 Apr 2026

Martha

There were no staff to have contact with and I was put on first floor in disabled room that did not have a dead bolt. And the sign said no vacancy. As a female traveling alone this was unacceptable.

Having no staff to interact with was particularly challenging….

Self

10/10

Exceptional

02 Mar 2026

Jesse

Beautiful rooms

8/10

Excellent

01 Mar 2026

Jim

The room was clean. Perhaps a little darker than we anticipated. It is due for a litttle spiff-up which some of the other rooms are getting.

Partner

2/10

Poor

21 Feb 2026

Keenan

This \"hotel\" is a JOKE. Do not stay here! We were never warned prior to booking that this place has no on-site staff. If you do not have enough money from these overpriced rooms to afford a front desk staff, then you shouldn't be running a hotel. We were forced to download a phone app (which requires access to your phone's data) to check ourselves in. Because of an error on YOUR part, we were unable to self check-in and stood around for over an hour. We tried calling and had to be a VOICEMAIL. Finally got ahold of someone on the phone and got into our room at 4:30 - an hour and a half after check-in time - causing us to miss our V-Day dinner reservations. Our room was DISGUSTING. Stained carpet, curly black hair on the toilet seat, disgusting filthy walls and curtains, a shower that was falling apart, reeked of old cigarette smoke, homeless people sitting on the front door step... The list goes on. Then I requested a late check-out, only to be told they cannot accommodate, due to limited staffing. I have an idea: How about you hire some? My reservation paid for 20 hours of a hotel room - not 18.5 hours. So after not allowing us to check-in on time, you steal our money by not providing us with a late check-out. Cool! To top it all off, no one is responding to my complaints and demand for a full refund. I am being completely ignored. Do yourself a favor and DO NOT BOOK AT WASHINGTON SQUARE INN! The worst \"hotel\" experience of my life.

Leisure Partner

2/10

Poor

16 Feb 2026

Jason

Room fireplace couldn't figure out how to use , after contacting front desk
Was able to but flame didn't work just heat , then shower wasn't working and had mold in shower with rusted screws .
Then house keeping showed me in am after showering in room next door

No instructions for both were not given .I have used showers like this before but really confusing after traveling and just trying to relax .

Leisure Partner

10/10

Exceptional

29 Jan 2026

Alyssa

This place is so cute, right in the middle of everything. Everything was extremely clean and the staff was attentive. Never once did I go get water or coffee or tea and the water was out. I even had an issue with my toilet and I texted the hotel and someone was there to check two minutes later.

Self

8/10

Excellent

27 Jan 2026

Amy

Great location, very clean, nice sized room. Coffee/tea/water available in the lobby. Our mattress did not fit the bed and wasn't the most comfy, otherwise it would be a solid 5 stars.

Friends_and_family Family

6/10

Pleasant

18 Jan 2026

Marcelle

Great location in North Beach. Only issue was starting construction at 8;00 am Sunday morning, sawing and hammering

Leisure Family

8/10

Excellent

30 Dec 2025

Thomas

I would stay at the Washington Inn again. The location is superb, a block or two from the heart of North Beach, but it was completely quiet at night. The price was very good for SF. However, you should know that the hotel is pretty rough around the edges. Shower handle a bit funky, carpet very worn in spots, aging tiles, mattress hardly in its first youth (but we slept well). If you want the bathroom in your room as opposed to across the hall, make sure to reserve ensuite.

Leisure Family

2/10

Poor

09 Dec 2025

Fabiola

Originally given the wrong room type and had to move, customer service was terrible, one of my rooms had no running water. Everything about it was so small. Only perk is the location.

6/10

Pleasant

03 Dec 2025

Melissa

Unclear of how the hotel has 8/10 other than amazing location! Beware when booking that the photos taken give the illusion of a standard room but the reality was an extremely cramped tiny room with very interesting toilet and shower. There are no lifts in the building either so be mindful when booking that you’ll need to heave you suitcases up flights of stairs

8/10

Excellent

23 Nov 2025

Margaret

Main area & room neet, ease of entry

Leisure Self

6/10

Pleasant

13 Nov 2025

Neil

Bed to big for small room.

Partner

8/10

Excellent

08 Nov 2025

Sean

Ok

10/10

Exceptional

01 Nov 2025

Erica

Convenient and great location.

2/10

Poor

29 Oct 2025

Kandi

Very loud tiny room and bathroom across the hall. No staff when we arrived at 7 pm. No parking anywhere near the room.

Leisure Partner

4/10

Poor

26 Oct 2025

Kristina

The “concept” is very modern, but all sorts of ages of people choose to stay at this facility and some people are not versed in how to access the entry/ check in process— which was just plain inconvenient. Everything else as far as location and cleaning and such, was fine. You should have staff, just that simple.

Business_and_leisure Family

6/10

Pleasant

22 Oct 2025

Mollie B

It’s an older building difficulty with parking. No elevator upstairs. Could you some maintenance. But with all of that considered and in mind, the convenience to everything was difficult to beat.

8/10

Excellent

18 Oct 2025

Luke

The property is located in a very safe and eye appealing location. The hotel is a throwback to the 60's. The ONLY thing that has to change - the carpet. I stayed in 2 rooms, and I had several work mates with me. We all stated the same - the carpet was filthy. Bathrooms were clean, beds were very nice and the rooms are on the smaller side...but the location suited our needs.

10/10

Exceptional

12 Oct 2025

Rachael

Awesome spot

6/10

Pleasant

02 Oct 2025

Dominic

Convenient location. Lots of Italian restaurants. Walking distance to Chinatown and the Financial District and the coast. Housekeeping is very helpful. Room is a bit small and cramped. There is no air conditioning. Walls have signs of water damage. Bathroom ceiling and walls have mold.

Business Self

6/10

Pleasant

28 Sep 2025

Kel

Great area. No staff makes it somewhat difficult. WiFi info was only at desk but with no staff you don’t go to the desk. Room was so small the bathroom door couldn’t fully open. Beware a standard queen is really a double bed size. Room was very stuffy even with fan running all day.

Leisure Family

6/10

Pleasant

21 Sep 2025

Alyssa

Great location. Less than desirable room.

Leisure Partner

8/10

Excellent

20 Sep 2025

Meron

Great area.

Leisure Friends

10/10

Exceptional

18 Sep 2025

Paul

Easy and great location

Business Self

6/10

Pleasant

02 Sep 2025

Mark

No bagh

4/10

Poor

02 Sep 2025

Cynthia

nope

my opinion doesn’t really matter. you should stay in room 10, and let me know your thoughts. (i left my stay one day early)….

Business

2/10

Poor

01 Sep 2025

Robert

We were unable to get into our room that we had to wait for the housekeeper to call her boss. We tried to get a hold of the contact person, but the voicemail was full We did not get in until 430 instead of three. Our room did not have a bathroom we had to go across the hallway. Got fleabites on our feet and the room was not very clean. It was very noisy and we did not have any air-conditioning we will not be going back.

10/10

Exceptional

15 Aug 2025

Katherine

Great location; responsive customer service.

Leisure Family

2/10

Poor

27 Jul 2025

Corinne

Did not receive clear instructions for check in. Arrived at hotel and was unable to gain access to the lobby. No one answered bell had room key but not the front door.
We were unable to stay overnight. Had to drive home after our night out in SF.

Partner

10/10

Exceptional

21 Jul 2025

Vicky

The hotel is super convenient and very clean. Rooms are on the smaller end, but still plenty of room. Having Washington Square Park right out the door is amazing! There is no elevator, but we knew that ahead of time. We will definitely be back!

Leisure Family

10/10

Exceptional

21 Jun 2025

Yolanda

Beautiful interior. Comfortable bed. Coffee access all day and night. Lobby comfortable and a good place to hang out if needed. Help staff, quite helpful. Every thing was emasculate. Cleaning person very kind and helpful.

Leisure

8/10

Excellent

06 Jun 2025

Benjamin

Nice lobby, quiet, good location.
Electronic key access was confusing and hard to get help. Bathroom was dated and needed fixtures updated.

Leisure Family

2/10

Poor

04 Jun 2025

joseph

Property did not disclose that bathroom was external to the room.
OpenKey did not work.
Loud at all hours.
Poor linens

Leisure Partner

6/10

Pleasant

18 May 2025

Patti

I wasn't able to download the key app onto my phone. Thank goodness Maria, the housekeeper, was still there and gave me an actual key to my room. Room was quiet and clean except for the MILDEW-COVERED TUB MAT. Worst of all was the BROKEN SHOWER/TUB KNOB, so I could not use the shower. I think a partial refund is in order.

Leisure Self

6/10

Pleasant

15 May 2025

Chris

Toilet clogged twice. Shower pressure was inadequate.
This requests 10-15% refund. They

8/10

Excellent

04 May 2025

Charlie

Great

8/10

Excellent

04 May 2025

Derek

Comfortable stay, great location!

Our travel was business and it was my first experience staying in a keyless Inn in the US. Everything went very well, and communication by text messaging was not a problem at all. Any questions I had were responded to immediately. The room was small, and my only thought was wishing there was a chair to sit on in there. The lounge common area provided that space and the coffee/tea counter was clean, offering everything needed.

The bonus of our stay was the location! It is out of the bustle of the downtown area, easy pick up by Uber, and walking distance to outstanding eateries in Little Italy or Chinatown. HUGE!

Business

10/10

Exceptional

27 Mar 2025

Patrick

Nice room, lobby/lounge is so comfortable and inviting. Coffee bar with real half and half!
Location is ridiculously good. Best place I’ve stayed in a long time, reasonably priced, beautiful building, tastefully decorated room with marble floors and walls in the spacious bathroom and easy access with no hassles at all! Great experience in every aspect.5 stars

Leisure Partner

6/10

Pleasant

24 Mar 2025

John

Checking in was a hassle. Only phone access that was querky at best to open the doors. Parking and unloading was difficult and expensive.

Leisure Friends

6/10

Pleasant

17 Mar 2025

Christian

Location is ideal for a Northbeach stay. Staff is friendly and responsive. Very old building and common areas are kept nicely. As one would expect for a 3 star. Room number 7 does need a little freshen up. The carpet is very old and stained and I imagine is the reason for the odor in the room. The bay window is lovely but the cushions need to be recovered. Keep it simple. Don’t think you need the bolsters in that area. Just the seat cushions.

Business_and_leisure

10/10

Exceptional

24 Feb 2025

Tara

Location was great for food options and walkability. Didn't like that there was no staff on site.

Leisure Partner

8/10

Excellent

20 Jan 2025

andrew

Awesome location for us, only downfall is there is nobody working onsite and no tv service

Leisure Partner

8/10

Excellent

16 Jan 2025

Gerard

Very nice location. Easy check in and out one we made a text connection.

Business_and_leisure Partner

10/10

Exceptional

28 Dec 2024

Lisa

Quaint property in the perfect location. Walking distance to many North Beach and Chinatown highlights. Very nice and welcoming staff.

Leisure Friends

8/10

Excellent

11 Nov 2024

Elizabeth

In the heart of North Beach

This place is very cute and comfortable and in a wonderful location right in the middle of North Beach and all its great shops and Italian bakeries, cafes, and restaurants. The room was small but comfortable, clean and tastefully decorated. There is no front desk service but when I had some questions they were quick to respond to email, text, and phone call. I would definitely stay here again!

Friends_and_family Family

8/10

Excellent

02 Nov 2024

ELIZABETH

Love the Catholic Church 😃

At first I was unsure but after downloading App Onekey everything was good
Bit a noise hallway and street .
I like the location definitely will come back
Location so close to almost everything

10/10

Exceptional

01 Oct 2024

John

Convenient location

4/10

Poor

19 Sep 2024

Alisa

My room was a square box with no bathroom or closet. There is no staff onsite. Stay elsewhere.

Business Self

10/10

Exceptional

10 Aug 2024

Scott

Great location, very clean and comfortable. Wish there was a human on site, but all worked out well.

Partner

10/10

Exceptional

03 Aug 2024

Paul

The Washington Square Inn is in a great location for both the immediate North Beach neighborhood, and getting around San Francisco. It's an unattended property, so there is really no \"staff or service\" to mention. It's also basically an older building, but in decent shape. My wife and I feel like it's one of the nicest bargain stays in SF.

Leisure Partner

10/10

Exceptional

15 Jul 2024

James

My wife and I stayed here 3 times in the last 2 weeks as we were traveling around the state and Oregon. It is now our go to place to stay in San Francisco. It is located in the best location, exactly where we want to be.

Leisure Family

8/10

Excellent

10 Jul 2024

Ellen

This is a contact-less hotel. We like the simplicity of getting in the hotel and downloading our key. We have appreciated early check-in both times we have stayed at this hotel. We loved our large room the first time we stayed. This time, though, our room was very tiny.

Leisure Partner

6/10

Pleasant

14 Jun 2024

angie

The hotel was clean but the rooms were a bit small. The toilet would make noise when flushing and the noise wouldn’t stop.

4/10

Poor

11 Jun 2024

Graeme

Couldn’t lock room door so texted and rang 24/7 numbers for assistance, but no answer or response received. Television had essentially no reception, fan/light didn’t respond to controller.
Disappointing.

Leisure Partner

4/10

Poor

09 Jun 2024

Carlos

My wife and I had an unpleasant experience during our recent stay in Room 10 at The Washington Square Inn (05/30 - 06/03/24).

- The bathroom sink cold water faucet did not function.
- The sink hot water faucet had no stop position.
- We could not control the overhead fan and light other than to turn it on or off.
- One of the two windows did not stay open. This was a comfort situation as the room was uncomfortably warm during mid-day.
- Some of the dresser drawers did not open all the way.
- The shower faucet did not work.

These issues were reported. But only the shower problem was addressed. We were inconvenienced by having to move out of our room overnight to fix the shower; then had to return to our room the next day (moving all our belongings back and forth).

Also, my wife saw a mouse on the neighboring wall. Since our windows had no screens, we were reluctant to leave the windows open.

We've stayed at The Washington Square Inn a number of times over the last few years. We've always enjoyed our experience in the past. We especially like the location and the attractive decor and cleanliness of the hotel. However, our experience during this last visit overshadowed these positive attributes.

Leisure Family

8/10

Excellent

30 May 2024

Cyril

Great location for a quick san Fran visit

Leisure Partner

10/10

Exceptional

22 May 2024

Jenny

This hotel has no staff on site. But they answer texts quickly and you check in electronically. Rooms are dated but very cute. The bed and pillows were comfortable. And you in a safe area and close to tons of restaurants and sites. Also the park across the street is pretty and we could see Coit Tower from our room. Windows open for fresh air.

Leisure Partner

10/10

Exceptional

15 May 2024

Paula

Love staying at the Washington Square Inn!

10/10

Exceptional

11 May 2024

Paula

Very clean and quaint.

Leisure Partner

6/10

Pleasant

06 May 2024

WALTON

New at this

Great location , enter the property was a bit awkward using the app was new

Friends_and_family Friends

10/10

Exceptional

21 Mar 2024

Rein

Location, quiet

Leisure Partner

10/10

Exceptional

17 Mar 2024

Luther

Very nice w/i 15 min. walk of all North Beach

It's in a nice safe neighborhood, with a park across the street. As advertised, there is nobody on site to help you check in. It was not very complicated, type in the door code to get in, click the link to get the app that opens the door. It's virtually door restaurants and bars, which handy for dining, but also meant virtually no street parking. Go to the parking lot they recommend, seems best choice [no \"in and out \"], and walk to Coit Tower [about 3 blocks up a steep hill], 5 blacks down hill to Fishman's Warf, 7 blocks down to the ferry to Alcatraz. Remember downhill out means uphill back. The Original Joe's is 1 block south and kitty corner across the street. HIGHLY recommended, on the expensive side [$$$$ on a scale of $ to $$$$]], and VERY popular, so don't wait until the day before to make a reservation.

Friends_and_family Friends

10/10

Exceptional

04 Mar 2024

Nicholas

This is one of the funnest locations to stay in the city! North Beach is safe, clean and great access to all the best restaurants. I would highly recommend anyone to stay here!

Friends_and_family Family

2/10

Poor

03 Mar 2024

Sharon

Rooms way too small. Carpet stained. Mirror frame broken. Freezing with no heat or extra blankets. Nowhere to hang clothing etc etc etc

10/10

Exceptional

18 Feb 2024

Kathleen

Nice historic hotel right on Washington square!!

Nice historic hotel. Our room was a bit small but our friends was adorable. The Libby is great. Great location.
The floors squeak and the walls are not sounds proof- what you expect in a historical hotel. It didn’t bother me but people should note it.

Partner

10/10

Exceptional

12 Feb 2024

Rodger

At the center of the places to see in SF.

Leisure Self

10/10

Exceptional

26 Nov 2023

German

Great little hotel

Business Self

10/10

Exceptional

19 Nov 2023

Kenneth

This hotel is located in the heart of North Beach, one of the most historic and colorful sections of San Francisco. You would have to stay there weeks to take in all of the fine restaurants--especially Italian and seafood restaurants--that North Beach offers. The hotel is across from Washington Park, which nicely mitigates the chic urban vibe. There is excellent, frequent bus transportation to all parts of the city.

Business_and_leisure Self

10/10

Exceptional

19 Nov 2023

Geri

Closer to shops and restaurants! Great time.

Leisure

8/10

Excellent

14 Nov 2023

Julie

Washington Square Inn is in a good location, overlooking the square. Room was clean and spacious, though noisy as we were at the front of the building looking on to the square. The windows didn't seem to keep any of the noise out.

Leisure Partner

8/10

Excellent

13 Nov 2023

William

North Beach, San Francisco

The Washington Inn is in a perfect location in North Beach, San Francisco! We loved the area and all it had to offer. No need for a car. The check-in was easy with the codes, however I missed a front desk person.
The room itself was spacious but needed a deep clean…Turning on the fan the dust went everywhere. The pillows needed replacing as soon as possible. But overall, we had a wonderful couple of nights in a fantastic location!

Partner

4/10

Poor

13 Nov 2023

Sophia

Rooms was tiny and had a huge bleach stain on the carpet. Pain in the ass to use the wireless codes and keys and no reception or anyone to help etc if needed.
Zero hot water and lobby noise was SO loud.
Location is amazing!

Self

10/10

Exceptional

25 Oct 2023

John

great ambiance

Leisure Friends

10/10

Exceptional

17 Sep 2023

Ellen

Great location. Safe and easy access.

Leisure Partner

10/10

Exceptional

31 Jul 2023

Verified traveler

Very nice hotel. We loved our stay there. It was a little warm at night so a fan would be nice.

Leisure Family

10/10

Exceptional

06 Jul 2023

Lisa

Fantastic! We will stay here again abs I highly recommend this hotel. Great location. Safe to walk around in the evening.

Leisure Family

8/10

Excellent

06 Jul 2023

Jade

Self check-in worked as expected with no issues. You need a cell phone to check in though & a certain app. Also, the remote staff was quick to respond to my text message and able to accommodate a room change very quickly. Just know there’s no elevators so if you have lots of luggage you may want to consider staying elsewhere.

Leisure Self

8/10

Excellent

11 Jun 2023

Julie

Room was clean and spacious, straight forward check in. Good location. Could do with fridge in room with drinks facilities and would be better if bathroom was in room instead of across corridor but good that it was private bathroom

Leisure Partner

10/10

Exceptional

31 May 2023

Patricia

In the heart of North Beach

I took my autistic son for a visit to North Beach, one of my favorite places. We could not have picked a better location! Thank you!

Friends_and_family Family

10/10

Exceptional

14 May 2023

Wendy

Fabulous location and cozy hotel

Leisure Partner

8/10

Excellent

06 May 2023

Joseph

Meh

Just ok. Toilet wouldn’t flush properly. Location was great. Rate was reasonable.

Partner

10/10

Exceptional

30 Apr 2023

Patrick

10/10 excellent. I look forward to coming back. Only negative is low water pressure unfortunately.

Business_and_leisure Self

8/10

Excellent

27 Apr 2023

Matt

My room's bathroom was actually across the hall, so I had to go outside of my room to use it. This was not apparent during the booking process.

Business Self

10/10

Exceptional

01 Apr 2023

Kerri

I loved the location of Washington Square Inn. It was right in the heart of North Beach, and perfect for me as I was visiting someone who lives there. The electronic key aspect was different, but it worked out fine. Housekeeping staff were really nice, and I spoke to the front desk on Thursday, and she was great too. Only issue I had was that the shower faucet handle needs maintenance -it was a bit difficult to operate, but worked- and I think they also should have an extra blanket in the room. The wall heater was not working and it was a bit chilly. However, I liked the room, its proximity to North Beach, and would return again next time in San Francisco.

Leisure Self

8/10

Excellent

08 Mar 2023

John

This is a great place to stay but it is not for everyone. No staff in sight, so you have to be okay with that. I loved our big room looking out on Washington Square. It seems like the hotel is slowly upgrading its furnishings, but the decor is still patchy. We had lovely new pillows for our window seat but the carpeting was stained and needs replacing. The tea and coffee station in the shared living room needs perking up and so does the shared fridge. Would I personally stay there again? Absolutely.

Business Partner

10/10

Exceptional

16 Feb 2023

Thomas

Charming!!!

Leisure Partner

10/10

Exceptional

16 Feb 2023

Jeffrey

In the Heart of North Beach

Awesome small SF apartment building renovated with small but well appointed rooms in the heart of North Beach. A great romantic couples hotel. I live in SF and stay here at least twice a year just to walk to all the bars and restaurants which are so close. Street parking is a challenge but I’ve always found one close.

Partner

4/10

Poor

31 Dec 2022

Renee

Customer service was kinda rude. Inconvenient that there's no actual person at the front desk and everything is done remotely. The mobile app key system worked fine, but also means that only one person has access to the key.

Leisure Family

6/10

Pleasant

25 Dec 2022

Kimberly

All was good ;quaint hotel, cozy room, would have had 5 stars except there was no heat in the room. Small wall heater was very weak and we had to sleep in multiple layered clothing. A painfully cold night

Leisure Family

10/10

Exceptional

17 Dec 2022

Heather

Clean, easy digital check in. Quiet and convenient.

Leisure Friends

8/10

Excellent

15 Dec 2022

Paul

Washington Square Inn is a self service facility with automated entry and no front desk services. The hotel is older but well maintained and we like the location

Leisure Partner

6/10

Pleasant

12 Dec 2022

Willie

Close to many dining options. It was great. The hotel is historically old but clean. Bed is not comfy and bathroom fan was so noisy. Water from toilet was running all night til you start jiggling the flush for water to stop.

Leisure Partner

4/10

Poor

09 Dec 2022

Verified traveler

Think twice!

Do not make my mistake and book a room with an “extended” bathroom which is NOT attached to your room but across the hall. For the price of these rooms you can do WAY better in SF and get a real bathroom. As other reviews note, this is a DIY hotel with no explanations of how things work, and nobody there to help you. In room 12 there are is also not a single electric plug available, Wi-Fi was spotty, and the heater was totally inadequate so the room was uncomfortably cold in December. There are so many better options in SF at what they charge. I regularly travel to SF and booked this room as a treat to myself to stay in North Beach for a change and was left felling ripped off.

Business