Hilton San Francisco Financial District

United States , San Francisco Area - CA
San Francisco, 750 Kearny Street
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100 reviews shown

8/10

Excellent

11 May 2026

Jorge

Excellent location, lobby impersonal. Parking very expensive. Nice staff and rooms.

Partner

10/10

Exceptional

10 May 2026

Criselda

I will definitely stay here again

8/10

Excellent

09 May 2026

Tejvinder

6/10

Pleasant

09 May 2026

Yusra

I have paid more than expected. I thought the total fee was $420 when I paid online, however they charged me more than $500. The parking is horrible; it costs $73, which is unreasonable. I will not book this hotel in the future. I know it is downtown, but unreasonable.

Friends_and_family Family

10/10

Exceptional

06 May 2026

satnam

Really good location. Right in china town

Partner

6/10

Pleasant

05 May 2026

Martha

The price was under a $150 but then we paid $65 for parking. The lobby itself is very clean, the room had a weird smell to it. Definitely not a fan of the location. The surrounding areas were very dirty and a lot of homeless people.

10/10

Exceptional

03 May 2026

Ricardo

Except for the rude guest in adjacent room at 3am our stay was pleasant

Partner

8/10

Excellent

30 Apr 2026

Arturo

Elevators could be renovated, nothing major

Self

10/10

Exceptional

28 Apr 2026

David

Love Chinatown

Family_with_children

10/10

Exceptional

27 Apr 2026

Margaret

Excellent!

Self

10/10

Exceptional

27 Apr 2026

Daniel

Clean room. Incredible view of the bay/pier. Walking distance to China Town. Great location.

Partner

10/10

Exceptional

27 Apr 2026

william

great view

Partner

8/10

Excellent

27 Apr 2026

Marisol

The room was clean; however, there was no cold water in the sink or toilet, and the shower only provided hot water.

10/10

Exceptional

26 Apr 2026

Syerra

This is our second time staying at this hotel and we loved it. We stayed on the top floor, this time with a city view, and it was lovely. This hotel is in a great location, right in the heart of Chinatown. We would definitely stay here again.

Partner

8/10

Excellent

26 Apr 2026

Julia

5 stars for hotel front desk team, especially John, who insured this special occasion with fantastic view was assured when we booked. Plus he ensured our reservation couldn't be moved to another room type or floor. Really thoughtful!

Great views!!! Comfy bed. Staff great.

Only glitch was poor soundproofing from suite next door with very loud pair of young kids. Turns out the front desk team would have moved us after the first night if we had let them know earlier about the noise next door. Good info.

Fantastic location with tons of restaurants, wine bars, cafes, parking garages (across Kearney from hotel had ok rate, easiest access). Quick walk few blocks to major bus, cable cars, few more to BART. Awesome home base.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Marylou

Great breakfast menu. Staff was very helpful. Close distance to Chinatown and not a far walk to the Pier.

Family_with_children

8/10

Excellent

26 Apr 2026

Carol

Room was nice and always clean! Staff at front desk was kind and fast. I really wish you would offer room service! This was not hotels fault but our stay unfortunately got impacted with the neighbors having an intense domestic dispute. Security handled it but frustrating when you want relax and have to hear this going on for some time. But as always love it here and location is perfect.

Partner

10/10

Exceptional

25 Apr 2026

Andrew

Great stay close to everything downtown

10/10

Exceptional

24 Apr 2026

Mark L.

Free internet, nice bar area, great morning coffee.

Family_with_children

4/10

Poor

24 Apr 2026

Casey

Many of the base rate room are on the same wall as the elevators and you can hear everytime the elevator goes by as if it is a subway going directly through your room. Walls are extrememly thin so even if you are not next to the elevator, hope you bring headphones and can sleep through a lot.

Business

8/10

Excellent

24 Apr 2026

Beau

One of the great features of this hotel is that higher level rooms on the North side have lovely views of Telegraph Hill, North Beach and the Bay.

One negative is that they are optimized for business travelers. For example, there is no bell hop service - if you arrive with heavy bags you have to wheel them up a winding ramp exposed to the rain from where your vehicle arrives to the front desk by yourself.

Also, there is a charge for WiFi service unless you belong to the Hilton Honors program. A charge for wifi? In this day and age, that's a silly as a charge for electricity!

Partner

10/10

Exceptional

23 Apr 2026

Ashley

Had a great stay. Would stay again for proximity to north beach alone

8/10

Excellent

23 Apr 2026

Adan

Family of 7 with little ones here. We enjoyed our stay. It was nice and clean and the service was good. I didn't like that we had to pay for parking, $75/night. No breakfast and no microwave in our room. That was inconvenient. Besides that we had great time. The room had comfy beds and the bathroom was stocked.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Jerry Hernandez

Premium king with balcony, the view was incredible, hotel was beautiful & clean, staff were helpful. Will be in my rotation of hotels I use for SF visits.

Self

10/10

Exceptional

21 Apr 2026

Gage

Excellent location with a beautiful view (at least from my room). Property was clean and my room was serviced well. Will stay here again.

Partner

10/10

Exceptional

21 Apr 2026

Murdock

The staff was very helpful, considerate and friendly, the property was very clean and inviting which made for a pleasant stay.

Partner

10/10

Exceptional

20 Apr 2026

Nicolas

It was a perfect stay and definitely will choose this hotel over in sf

Partner

10/10

Exceptional

20 Apr 2026

Frances

There was no airport shuttle, though the page on this hotel on Hotels site said there was.

Friends_and_family Friends

8/10

Excellent

20 Apr 2026

xiangchun

Good

10/10

Exceptional

19 Apr 2026

Thomas

Always reserve an upper floor room with the bay water view .. you'll be glad you did!

Partner

10/10

Exceptional

19 Apr 2026

Yingying

Good

10/10

Exceptional

19 Apr 2026

Faith

2/10

Poor

18 Apr 2026

Loogy

Staff was very rude and slow took them an hour to bring an extra pillow and the room wasn’t the cleanest

Friends

8/10

Excellent

16 Apr 2026

Emil

Good location. Friendly staff.

Friends_and_family Friends

8/10

Excellent

16 Apr 2026

Joseph

Room was good. Keurig coffee. Walked to sfo stuff. Parked in garage. No complaints.

10/10

Exceptional

15 Apr 2026

xiangchun

Good!

10/10

Exceptional

15 Apr 2026

Rita

Staff was wonderful

Family

2/10

Poor

15 Apr 2026

zamilah

Everything was so dirty yuck

10/10

Exceptional

13 Apr 2026

Mario

Cool

4/10

Poor

13 Apr 2026

Denis

When we arrived at the hotel, we checked in and got our room assigned. Once we opened our room door, there was someone else staying at our room. We went back to the front and explained the situation. The lady didn’t apologize for our experience or for there error. She was very rude with the situation. Although, she did assign us to a different room but I still felt unsafe that it can occur to me.

10/10

Exceptional

13 Apr 2026

Yolanda

Great food variety. Very friendly staff.

2/10

Poor

13 Apr 2026

John

The stay was extremely disappointing from start to finish. Staff were rude, and I was charged a $65 nightly parking fee and a $75 security deposit that were not clearly disclosed in advance. Those kinds of charges should be made obvious before or during check-in, not discovered afterward on your card.

The condition of the property was also unacceptable. Cigarette waste was scattered all over the front entrance after the ash disposal container had overflowed. Instead of properly cleaning it, staff appeared to just pour water over the tile, leaving behind a dirty yellow-brown mess that looked unsanitary and created a slipping hazard.

There were fireworks going off throughout the night that sounded like gunshots. As a military member who suffers from PTSD, this was extremely distressing. When I informed staff, they acted as if I was making it up or overreacting rather than showing any concern.

I also contacted the general manager and never received a response. The room itself was poorly arranged. To use the coffee maker in the morning, I had to unplug the TV because there were no open outlets. I was also placed in an accessible room without any explanation, and the shower head was set unusually low, which made using the shower uncomfortable.

Overall, this was one of the worst hotel experiences I have had. Between the lack of professionalism, poor property conditions, surprise charges, and dismissive staff response, I would not recommend this hotel

Self

8/10

Excellent

11 Apr 2026

Riva

clean room

Friends

10/10

Exceptional

10 Apr 2026

Stefanie

Rooms were very clean. Great staff. Kitchen is limited menu, but food was fantastic. Lovely sitting area downstairs. Check in was smooth.

Family_with_children

6/10

Pleasant

09 Apr 2026

Amber

The room was decent but the tub was dirty. I wore sandals in the shower as if on the beach.

Partner

10/10

Exceptional

08 Apr 2026

Frances

The page for this hotel said there was an airport shuttle. That is false! And it was one of the main reasons I booked this hotel. We ended up with a $65 cab ride plus tip to get there. They do have a car/driver to take you to the cruise port, but a cab is less expensive. Gotta fix that airport shuttle thing on the hotels.com site.

Friends_and_family Friends

10/10

Exceptional

08 Apr 2026

Martín

Super clean

10/10

Exceptional

07 Apr 2026

Kelley

Bed very comfortable and so were the pillows

Partner

10/10

Exceptional

07 Apr 2026

Jasmine

Nice & clean room. Top floor balcony had an amazing view and the staff was so helpful and friendly! Great Stay

Partner

10/10

Exceptional

07 Apr 2026

Manuel

The staff was great very helpful and informative when asked questions. The rooms and property were super clean and kept up. Love how the property is pet friendly. Overall my stay was great no complaints will definitely stay again

Partner

8/10

Excellent

06 Apr 2026

Sadhana

Room was clean. But dusty. Some items were missing. But overall good experience.

Family_with_children

6/10

Pleasant

06 Apr 2026

hemon

Staff was amazing! Shower wasn’t clean! Booked the room with a balcony city views and the views were amazing. Beds weren’t comfortable at all though

Partner

10/10

Exceptional

06 Apr 2026

Dan

For the city parking was simple and easy

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

Aharon

Clean

Partner

2/10

Poor

05 Apr 2026

Erik

Disappointed, when I checked in, I was informed my room was next to the elevators. Sounded like airplanes flying over heaf all night long. I had know idea when I booked the room and would have gone elsewhere if I had know. I have been moved or upgraded for less distracting reasons at other hotels in the city. I will never stay at a Hilton again.

6/10

Pleasant

04 Apr 2026

Austin

The bed was fairly uncomfortable, and the pillows were not the best. The shower needs a major upgrade as it had mold growing in between the tiles and around the tub. There is a fee to park your vehicle at the hotel, and the elevators are extremely busy. The air conditioner seemed like it didn’t run very well as it was set at 64, but it was still fairly warm. Calling the property was also very awkward because you get transferred through two automated systems and then a live person who then has to connect you to the hotel. The staff were not very friendly. Overall, it’s an extremely average hotel with average rooms. There is nothing amazing about it.

Friends

10/10

Exceptional

04 Apr 2026

Jeannette

Wish parking was included but its San Francisco nothing is free. Other then that staff was friendly - rooms extremely clean wish I loved

Family

10/10

Exceptional

04 Apr 2026

Mohan

Awesome location with easy access to shops and dining places.

Family

8/10

Excellent

03 Apr 2026

Johan

The stay was fantastic. We arrived very early and got the room at 9am. The staff was super

Business

10/10

Exceptional

03 Apr 2026

Jose

Clean room nice view

Partner

10/10

Exceptional

02 Apr 2026

Esther

The vent in the bathroom seems to be filled with mold! This needs to be addressed ASAP.

Self

6/10

Pleasant

02 Apr 2026

Jorge

I sis not try breakfast

Self

10/10

Exceptional

01 Apr 2026

Cinthia

Felt safe staying here with my family. Parking is expensive but our car was safe and we had peace of mind. There are cheaper parking garages nearby which we were originally going to use, but while there we weren’t convinced they seemed safe. Entire property is clean and comfortable. Beds were also comfortable. I also used the gym which was on the smaller size but the equipment was nice and smooth. They sell to go breakfast for reasonable prices and there is a cute coffee shop down the street! I would stay here again

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Genevieve

Very comfortable beds. Walls are pretty thin as we heard neighbors having basic conversations. Awesome location and wonderful employees. Would absolutely stay again.

2/10

Poor

30 Mar 2026

manoj

Tired and old property neglect of maintenance, upkeep ,functionality and quality of a Hilton standards one would expect

Partner

2/10

Poor

30 Mar 2026

Jaspal

All front desk employees were very rude, unpleasant, and were unhappy to see the guest. They were not cooperative at all and not willing to answer any questions we had or the other guests.
However the property was clean and beautiful, the restaurant and cleaning staff was very professional, respectful, and helpful.

Family_with_children

8/10

Excellent

30 Mar 2026

Paul

Very central. Clean. Lighting is a bit harsh - they need to get some warmer lighting. The parking also gave a bit of a sticker shock.

Self

10/10

Exceptional

29 Mar 2026

Akash

nice

Self

8/10

Excellent

28 Mar 2026

Lara

Great view

Family

10/10

Exceptional

27 Mar 2026

Jayakumar

Awesome 👏

10/10

Exceptional

27 Mar 2026

Jayakumar

Awesome 👏

8/10

Excellent

27 Mar 2026

Anthony

Didn’t have

Partner

8/10

Excellent

27 Mar 2026

Amelia

Great size room and great location. Gold star for the sound machine!

Partner

6/10

Pleasant

27 Mar 2026

Stan

Too expensive for what is offered

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Robert

great price and great condition

Partner

10/10

Exceptional

26 Mar 2026

Rolando

Bar was well stocked

Partner

8/10

Excellent

24 Mar 2026

Kenna

Convenient location, central enough to walk around Chinatown, towards Embarcadero, water front

Friends

8/10

Excellent

23 Mar 2026

Man

Barely any bathroom amenities

Family_with_children

10/10

Exceptional

22 Mar 2026

Pamela

Staff is friendly and helpful. Only thing, I wish the bedding was softer, and more high end

Self

2/10

Poor

22 Mar 2026

Tim

Both mornings of my stay a housekeeper violently banged on the door and entered the room despite me saying I was in the room. Today at 9am. I called to speak to someone at front desk and they told me ‘this isn’t out department’ then proceeded to tell me I’d be charged $25 per hour if I checked out late and that I owed $8 got a bottle of water. The room yesterday was not made up properly. I barely slept because of the fear of someone unknown employee entering my room. The linens were also stained. Gross. 0/5 stars.

10/10

Exceptional

21 Mar 2026

Maria Elena

Loved!

Family_with_children

10/10

Exceptional

21 Mar 2026

Arnulfo

It was good 👍

Family_with_children

10/10

Exceptional

20 Mar 2026

Allyson

Was nice and I appreciated being able to choose my room beforehand.

Business

10/10

Exceptional

18 Mar 2026

Ventura

Traveled with children , it was a fantastic stay right at the heart of Chinatown . We got to experience the culture and the local food places were amazing. Overall we had a wonderful stay

Family_with_children

2/10

Poor

18 Mar 2026

Xuan

The front desk staff—specifically Diane and a bearded gentleman—were arrogant and discriminatory; their tone and attitude were absolutely atrocious. They were unhelpful and provided terrible service; if you asked even a single extra question, they acted as if they couldn't be bothered to answer. Furthermore, the air conditioning in the room wasn't cooling at all, making it hot.

10/10

Exceptional

18 Mar 2026

Nancy

clean rooms

10/10

Exceptional

17 Mar 2026

Renee

Great location! Property is nice. Clean property.

Family_with_children

10/10

Exceptional

17 Mar 2026

Taylor

Super clean and friendly. The area overall was pretty safe to walk around and within easy walking distance to Chinatown and North Beach.

Partner

8/10

Excellent

17 Mar 2026

Ismael

Good location for first timers

8/10

Excellent

17 Mar 2026

Heather

We had a wonderful time and the facility was beautiful. This is a minor issue for most but for me it is Major. The fragrance used in the facility is way too strong, especially near the elevators. I know many people like heavy fragrance and sense but for some of us with allergies it can be torture on our sinuses. Hilton seems to use the fragrance at many of their locations. This weekend we stayed at the Hilton Woodland Hills and San Francisco Financial District.

Partner

4/10

Poor

17 Mar 2026

Varun

We were told there’s gonna be valet parking while booking. When we went there, it wasn’t valley. We had to park by ourselves and they still charged us for the same price.

4/10

Poor

16 Mar 2026

Jasmyn

Roaches found in bathroom, AC was not working.

Friends

10/10

Exceptional

16 Mar 2026

Monse

Clean room and friendly staff.

Friends

8/10

Excellent

16 Mar 2026

Jesus

Very good place

6/10

Pleasant

16 Mar 2026

Edgar

Rooms are a bit dated. Even though its non smoking, there was smell of smoke in the elevator and there was smell of marijuana in the hallways.

Self

10/10

Exceptional

16 Mar 2026

Tamra

Convenient location, professional staff, spacious rooms.

Family

10/10

Exceptional

16 Mar 2026

Pedro

Nice and neat

Partner

8/10

Excellent

16 Mar 2026

MARIO

Very convenient parking, easy check-in & good proximity to restaurants

Partner

6/10

Pleasant

15 Mar 2026

Leticia

Thank you

10/10

Exceptional

14 Mar 2026

Britta

Within walking distance of Chinatown, I would suggest parking under the hotel and walking/getting rides everywhere. Parking at hotel is +$65 per day, but that’s just how SF is. Clean and well appointed room with a great view of Coit Tower. The adjoining city park has homeless people and smells of urine. Everything else nearby was pretty clean.

Partner