Name: San Remo Hotel
Address: 2237 Mason Street, San Francisco, 94133, US

6/10

Pleasant

18 Jul 2026

Tracy

Clean room and helpful staff. Good location in North Beach walking distance to Traders Joe and to muni buses. Yet the most important things failed for me: the mattress is sinking down and my back can feel all the coils so I have to put a pillow under my upper back and another pillow under my lower back to be able to not feel the mattress coils. Also, the room is extremely noisy, noise from hotel restaurant, from rooms close by and rooms upstairs. Luckily I got earplugs from the hotel staff. I understand hotel staff cannot do much for noise without lots of renovation but the mattress replacement is an easy replacement for customers to return. I do not recommend this hotel due to the noise and mattress quality.

Self

2/10

Poor

15 Jul 2026

Alonzo

There is no parking! Be ready to drive around looking for parking. I parked my truck a block away and I got all my stuff stolen (they broke two of my windows and stole my stuff)

Self

10/10

Exceptional

11 Jul 2026

Shelbi

We had a wonderful stay at the San Remo Hotel! The historic charm and unique character made our visit feel like a true San Francisco experience. The hotel was clean and well maintained, and the location was perfect - within easy walking distance of Fisherman's Wharf, North Beach, and so many great restaurants.

Partner

10/10

Exceptional

09 Jul 2026

Michael

Absolutely amazing hotel it is all about location, location location! It is not your typical hotel with your typical hotel amenities as our room was a queen size bed and a bathroom and that was it. But that is exactly what we needed and exactly what we signed up for. All the marketing and online images available are exactly as advertised. The hotel has a very eclectic style that is unique and we enjoyed it immensely. The staff at the front desk was absolutely amazing and very helpful with navigating aspects of the city and offering to help with baggage as the hotel is located on the second floor. We absolutely recommend this as a stay if you’re in San Francisco.

Partner

4/10

Poor

09 Jul 2026

Hunter

Clean and nice if a bit old, Airport shuttle was supposed to be every 30 min but it DOES NOT go as planned…front desk Staff do not care that you are catching a plane at a specific time!! I would definitely add extra time into take that into your travels.

Self

10/10

Exceptional

07 Jul 2026

Casey

What I liked about this hotel is that it is an historic old San Francisco hotel, similar to smaller boutique hotels or family-run hotels in Europe. The rooms are small compared to the larger chain hotels. You have the option of a room where you use shared shower and bathroom facilities down the hall, or a room with it's own bathroom and shower, which is what I opted for. Chirag was most helpful with explaining hotel policies, recommending nearby restaurants, and even had some stories about the hotel's past. The location is in a mostly residential area with a few shops and restaurants close by. Fisherman's Wharf, Ghirardelli Square, and streetcar stops are also within walking distance. There is no hotel parking so you're on your own as far as overnight parking. There are a few 24-hour parking garages within walking distance.

Self

8/10

Excellent

05 Jul 2026

maria

Clean room inside except the hallways

Partner

6/10

Pleasant

05 Jul 2026

Timmothy

Room was tiny but spotless. Minimalist room with new bathroom. No horizontal surfaces in room to set things on other than the tiny sink so everything had to be put on the floor. No hooks on the walls either which would have helped. No windows to the outside, instead, there was a window to the hallway (had a shade) which was weird and hard to get the room dark at night because the hallway lights were always on. Bed was great. Staff was nice.

Partner

8/10

Excellent

22 Jun 2026

Charlotte

This was excellent value in a really convenient location (mostly walking distance by UK standard) near to all the main places we wanted to visit.
As shown accurately on the hotel details the rooms are very small but they were clean and comfortable and perfect for us as we were out in the city all day, only returning to sleep.
We had a private bathroom but on visiting the shared facilities were good and I probably wouldn’t bother with the private bathroom in the future.
The hotel is very kooky and different to the norm in the shared areas, but rooms modern. It was one of the lowest costs hotels and I would recommend.
Only negative is no parking but there are lots of nearby parking garages that vary in cost or at weekends on street parking if you can find a spot.

Partner

8/10

Excellent

18 Jun 2026

Irene

Great location. Room was clean, however, the carpets ( very much so), upholstered furniture cushions REALLY need cleaning.
Bathrooms could be cleaned more than only once a day.
Other guests were friendly.
Very funky historical building, so interesting in that regard.
The hallways were crowded with old furniture and very dusty and dirty. For safety and ease of mobility, those hallways should be open and clear.
Windows in our room were difficult to open, and blinds were broken. Other than that, overall a good place for the price and location.

Family

6/10

Pleasant

14 Jun 2026

Michael

More of a hostel than a hotel. Not very clean. No breakfast. No TVs. Small rooms. Narrow halls. Shared bathrooms and showers. Not terrible but not great. You get what you pay for so as long as you’re just looking for a room and a bed then this place is okay.

Family_with_children

8/10

Excellent

12 Jun 2026

Amy

A unique stay in the North Beach area. Booked the hotel due to walkability to Pier 39, Fisherman's Warf, and Pier 27 for a Princess Cruise. We are in good shape, took BART from SFO to Embarcadero and then walked 1.5 miles with carry-on luggage and a personal item to the hotel. A pretty direct route along Columbus gets you to the hotel, but it is a bit up hill at times. You also must carry your luggage up 2 flights of stairs. The hotel is historic with renovations to some rooms. We preferred the privacy of a double bed with ensuite shower and bathroom. However if you don't mind a shared shower and toilet area, these were well maintained and always seemed to be available when we walked by. You can book a less expensive private room with shared bathroom and shower area. These rooms were like a hostel, but are likely much nicer than a traditional hostel. There are sinks outside the shared showers with blow dryers and a few necessities provide like Q tips and makeup remover pads. The rooms are very small but contain the essential elements needed for a short stay. The rooms, towels and sheets were very clean. The noise level depends on what is going on outside, but on a weekday after dark it was very quiet. We always felt safe walking to and from the hotel. The coffee machine is fantastic after 7am in the morning. Only issue was a leaky shower door, but management kindly provided extra towels to catch the water outside the shower. Great dining nearby! Trader Joe's 1 block up

Partner

4/10

Poor

09 Jun 2026

Reginald

The hotel is truly unique. The staff member was very helpful and the rooms were adequate and modern. I was assigned a room on the third floor. I got settled in and went to take a shower. For some reason the hot water in the room didn’t work. The staff member on duty found me a similar room and everything worked there. However, I think it was right above the restaurant kitchen. I could hear the banging and all the noise associated with a kitchen. It was very annoying. It finally quieted down around 10ish but someone started back up with noise about 0400. Needless to say, sleeping peacefully was not going to be an option. Perhaps, it would have been quieter on the third floor rather than the second floor. I did opt for the room with a private bathroom. The hotel was built in 1906, so it’s quirky. It felt like an old western saloon hotel. While my room was very clean, the lobby area smelled like cat pee. It was an experience. San Francisco is amazing. And I had a wonderful time.

Self

10/10

Exceptional

08 Jun 2026

Morgan

I lucked out with a corner room with a private bathroom (key). Hotel smelled like cleaning solution which could be worse. My room must of had a vent connecting to the restaurant downstairs because my room smelled like the spaghetti sauce they were whipping up early in the morning every morning. It smelled so good I went down to the restaurant to try some. (worth it) Thin walls which was anticipated with the age of the building but I brought my portable white noise machine and that solved any issue. Great location. Humble/ affordable stay. No complaints over here. Thanks San Remo!

Self

10/10

Exceptional

31 May 2026

Jennifer

Very good experience! Perfect location, 10-15 min walk to pier!

Partner

8/10

Excellent

04 May 2026

Kate

The location is excellent. Hotel is minimal but works just fine if you plan to be on the town. It's a good bargain and they have pretty good coffee.

Self

10/10

Exceptional

03 May 2026

Shanti

Helpful staff. Good location.

10/10

Exceptional

27 Apr 2026

Susana Hennessey

Great location. Very friendly staff, local owned. Could use a quarterly deep cleaning small repairs. Love this place

10/10

Exceptional

25 Apr 2026

Terri

Shower and bathroom in shared area.

Partner

8/10

Excellent

20 Apr 2026

Randy

Precious little hotel that is maybe better described as a hostel. No elevators and shared bathroom which became a a little issue in the morning. Loads of antiques including a pull chain toilet!

Partner

2/10

Poor

20 Apr 2026

Chad

Gross

4/10

Poor

19 Apr 2026

Diane

This place is more of a museum than modern hotel. No main level... everyone need to do stairs. Shared bathrooms down the hall. Tiny rooms. NO parking.

Partner

4/10

Poor

13 Apr 2026

Madison

This place is good if you're trying to save money and you want to be in a good location. However, it's incredibly loud due to the fact that it's an old building. You will need ear plugs to sleep through the night. It also smalls incredibly musty, and you can tell how old it is. Which is cool for a history lesson but really not ideal if you want to feel comfortable. The bathroom and sinks being in the hallway is not ideal, and kind of gross, but that's the reality with an old property like this. Great location and amazing resurant below. Get the HH Cheese, meat and bread plate for $7. Sooo good. But overall worth paying more for a better place.

10/10

Exceptional

09 Apr 2026

Keith

Guy was real nice who checked us in. Close to Tourist spots. Wasn't the most clean place, but they were also fixing things. But I'd go back, because of location and helpful staff.

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Holly

We had a wonderful stay! Staff was more than accommodating. The rooms were clean however we did not have a refrigerator in our room or a coffee maker, but it was very friendly and inviting and
the courtyard was great and the continental breakfast was wonderful!
If I find myself back in San Francisco I will definitely stay again

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Brooke

Great location. Friendly accommodating staff. Nice amenities. Charming decor. Would stay again.

Self

10/10

Exceptional

02 Apr 2026

jennifer

Clean room. Would be great if some assistance was given carrying luggage up giant staircase at entry. Good location.

Self

8/10

Excellent

27 Mar 2026

Nancy

Nice people but property is too old and not properly upgraded. Air conditioning not very good. This is the first time that I have given a poor review to Expedia’s recommendation

6/10

Pleasant

26 Mar 2026

peter

Fabulous location! Funky old European style hotel with bathrooms down the hall. Very small rooms with Portland ventilation. Pricier than I thought it was.

Friends_and_family Friends

8/10

Excellent

24 Mar 2026

Ameneh

good restaurants

Friends

8/10

Excellent

23 Mar 2026

Alejandro

The hotel is nice. The room is small but was clean.

Self

4/10

Poor

21 Mar 2026

Kevin Ka Him

the ceiling fan switch is broken and can’t turn off, and it’s noisy spinning

the restaurant downstairs is noisy at 4am maybe staffs are preparing or whatever reason. and restaurant also noisy during business time the whole day. keep hearing noises of plates and door closes it vibrate to my room and i can’t rest peacefully

not really good experience i won’t come again. good thing is the hot chocolate is good tho

Self

10/10

Exceptional

20 Mar 2026

Shanti

Clean room in nice neighborhood. Nice staff. Easy walk to fishermen’s wharf, Pierre 39 and Trader Joe’s.

10/10

Exceptional

15 Mar 2026

Natania

Great stay!

10/10

Exceptional

05 Mar 2026

Danielle

Perfectly located, wonderful staff, love the coffee and hot chocolate. Even know they are remodeling some rooms to include full bathroom my stay was wonderful as always. Booking with Orbitz gives you the best prices.
I recommend eating or just sitting at the bar downstairs. 10 minutes walk to China town . Trader Joe’s around the corner.

10/10

Exceptional

04 Mar 2026

Stefany

Love it! The place was cute and cozy and he staffs were the best!

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Hernan Ismael

Nice

Business

8/10

Excellent

01 Mar 2026

Isaac

Room was clean, staff was nice. Good value. Very small room, no desk. Awesome location in North Beach. Great place if you’re planning to spend most of your time in out in The City.

Self

8/10

Excellent

26 Feb 2026

Erin

The front desk staff was kind and polite. The location is great, the linens were clean and in good condition. The pillows and bed were a bit of an issue but is minor and I still slept comfortably. I would definitely stay here again, it’s a block a way from cobb’s comedy club and a short distance from north beach.

Self

10/10

Exceptional

17 Feb 2026

Richard

Great hotel

Self

10/10

Exceptional

15 Feb 2026

Christian

Place was very clean and the Victorian style is gorgeous, the staff was awesome and I definitely recommend this hotel for the price

2/10

Poor

13 Feb 2026

Deborah

The staff was fine, but the hotel itself was dirty and under construction. The carpets were really dirty.

Leisure Self

2/10

Poor

12 Feb 2026

Scott

It was a hostel not a hotel! It has shared bathrooms and showers with everyone on your floor! It’s gross! I want all my money back for being misled by the Expedia review!

Leisure Self

2/10

Poor

07 Feb 2026

Guylene

It’s hard to describe how dirty and disgusting this place is. We left within 10 minutes of checking in. There were filthy wet towels in the hall on the floor, the carpets are black with dirt, the tiles are falling off if the shower walls. Do not stay here. I would give this a negative score if I could.

Business

10/10

Exceptional

06 Feb 2026

Tatiana

Staff was kind, hotel room was great, quiet and good for the price. Location is amazing.

Business Self

10/10

Exceptional

05 Feb 2026

Richard

This is a hotel with character. Clean old style rooms, friendly staff, great location.

Self

10/10

Exceptional

05 Feb 2026

Melanie

Room was well appointed and comfortable. Staff was helpful and friendly! Highly recommend this unique property!

Partner

8/10

Excellent

03 Feb 2026

James

Staff courteous and professional. Place undergoing--and needs--updating. Work in progress.

Partner

8/10

Excellent

25 Jan 2026

Norabel

Rooms are clean, but carpets on the room are dirty, could use a good steam, and my mattress was bad, no support, I could feel the metal springs as I lay down. Needed to be replaced or add a top mattress pillow.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2026

Zhongxuan

Great!

10/10

Exceptional

13 Jan 2026

Kwari

Easy check in and check out. The staff was very friendly. The hotel was in walking distance of Fishermans warf,pier 39 and Lombard street. The communal showers were new to me but they were very clean. The hotel is in a perfect location

Leisure Self

10/10

Exceptional

02 Jan 2026

Hsiao-Feng

I was there to enjoy my vacation and the facility and location did not disappoint me.

Leisure Self

2/10

Poor

29 Dec 2025

Jose

The bathrooms eventually stunk up the hallways.

Self

10/10

Exceptional

22 Dec 2025

Jeremy

Very cool stay. If you're looking for modern this is not the place for you. The history is very cool, staff was great and neighborhood as well was awesome. There are no TV's in the room. We were cool with it. It would've ruined the vibe. Once you check in here definitely look up the history of the hotel. Awesome stories

Friends_and_family Friends

10/10

Exceptional

21 Dec 2025

Susana Hennessey

Love the neighborhood. Very accessible by foot. Great atmosphere and reasonable for SF

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Anna

The staff was absolutely friendly, helpful, and welcoming. The property has so much charm and character. Would definitely stay here again!

Leisure Partner

2/10

Poor

25 Nov 2025

hsuliang

This hotel is very antiquated, this is no separate bathroom or shower in most of the rooms, there is no AC or heat, the blanket that was offered is very thin. Essentially the hotel is nearly inhabitable and ruined my trip to the Bay Area which is the most beautiful place on earth.

Friends_and_family Family

8/10

Excellent

24 Nov 2025

Danny

Rooms are comfortable, but the outside noise really gets in, so bring headphones

2/10

Poor

23 Nov 2025

katie

We knew it would be small, but the bed was horeible and the noise was so loud all nite long, we didn't get any sleep.

Leisure

10/10

Exceptional

15 Nov 2025

Dylan

Good for a friend in need.

10/10

Exceptional

04 Nov 2025

MARIA

Very satisfied.

6/10

Pleasant

25 Oct 2025

Eric

I've stayed at the San Remo before and understand that it is a little funky, but it's affordable and in a good neighborhood. The problem this time was that they are apparently doing remodeling. I found this out when the power tools and hammering started at 8am. They were tearing out sheetrock a couple of rooms away and carrying out the hallway in front of my room. This is definitely something that they should have been mentioned when I made the reservation. (There was also nothing in the hotel and no mention when I checked in.) I knew I would be out until 1am or so, and decided to not drive back to Sacramento and to stay in SF so I could get a good night's sleep. I would have found another option if I'd known what would be happening so early in the morning.

10/10

Exceptional

13 Oct 2025

Joseph

Close to the water were the tourist’s go

Leisure Partner

8/10

Excellent

09 Oct 2025

jacqueline

Great location, great price, friendly staff.

Self

10/10

Exceptional

25 Sep 2025

Brian

Close to where we wanted to go

6/10

Pleasant

21 Sep 2025

HARRITTA

I loved the historical building and the history that follows the property. I didn’t mind having a bathroom across the hall. They were clean and no waits. The room was very small and sparse of furniture . …but I guess that’s how it was in 1906. The biggest complaint I have is the mattress in the room. It was old and it was a spring mattress that had very little filling. I constantly hurt my chins, ankles and hip getting into the bed. The outside edge of the mattress has a metal ridge.If I needed to turn over in bed and used my elbow that too was painful… I loved the historical place but the owners need to replace the mattress with a new one or at least get toppers. A good night sleep was not possible because every position was uncomfortable due to the lumpy mattress .. I was in room 50. The location was great… The price was great too but not the sleep.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Hillary

The San Remo was wonderful. Beautiful facilities and the staff were so warm and welcoming. 10/10 - will stay there again!

Leisure Self

10/10

Exceptional

13 Sep 2025

franz

I’d go there again!

10/10

Exceptional

11 Sep 2025

ladeeblaze

Great service

10/10

Exceptional

09 Sep 2025

Bev

Staff very helpful and friendly

6/10

Pleasant

08 Sep 2025

Donald J

Tiny rooms, hot and noisy

10/10

Exceptional

05 Sep 2025

Victor

Its an old hotel, but it was perfect for a short trip. Close to the Wharf, Pier and Chinatown. Big Bus tour is close by. It was awesome.

Leisure Self

10/10

Exceptional

21 Aug 2025

Loading

Very nice staff and good location

2/10

Poor

21 Aug 2025

Lillian

Cockroach Hostel at hotel price.

So this was a 2 night stay...this is not a hotel. It's a hostel. The room was a shoebox. The blind was broken and I found and killed a cockroach in the bathroom. They promised me a refund of 1 night. They lied. I have received nothing. Do NOT waste your money on this place.

10/10

Exceptional

18 Aug 2025

Olivia

Everything was close by walking distance nice people

10/10

Exceptional

18 Aug 2025

Dan

If you don't mind sharing facilities, which are all quite nice, it's the best deal in town!

Leisure Partner

10/10

Exceptional

13 Aug 2025

Pia

Clean, quaint, and comfortable. Convenient to what we wanted to do. No frills. Room was small but the hotel has such charm. Somewhat of a boutique upscale hostel. Some rooms share hallway private bathrooms. Ours didn’t.

Leisure Partner

8/10

Excellent

11 Aug 2025

John

Classic Barbary Coast hotel, with 19th century photos and artifacts, lacy curtains, redwood trim. Bathrooms were communal but clean and well appointed. Rooms small but well furnished in a period style. Very historic vibe but generally clean and well run. Staff were uniformly great.

Leisure Family

10/10

Exceptional

11 Aug 2025

Erin

Top Notch Hospitality

Seriously the BEST hospitality I have ever experienced! Thank you for making our stay to San Francisco one to remember!

Friends_and_family Friends

10/10

Exceptional

08 Aug 2025

Cheryl

Fun quaint historic cozy

Leisure Self

10/10

Exceptional

07 Aug 2025

Ava

Room was very comfortable and staff were very nice. Everything is very old, which I loved, but there’s no AC or heating and the bathrooms are shared and down the hall so you have to be prepared for that. I would definitely recommend this hotel if you’re looking for a rustic room to use just for sleeping.

Business_and_leisure

8/10

Excellent

07 Aug 2025

amani

Nice property, great location walkable to the wharf.

Leisure Self

10/10

Exceptional

05 Aug 2025

Matthew

Great, friendly staff. Well run. This sink in my room had some issues and when I reported to staff, I was promptly given a new room. Great place.

8/10

Excellent

04 Aug 2025

Claudia

In town for concert

Hotel is old with lots of stairs but it has character/history. Room was small and had shared bathrooms/ showers down the hallway. It did have a sink in the room. We were in town for a concert so just needed a place to sleep. It is walking distance to coffee shop across the street, restaurants and to Pier 39. Neighborhood was clean and felt safe oppossed to other areas of SF. Staff was friendly and helpful.

Partner

10/10

Exceptional

03 Aug 2025

stefany

Walkable area, Cobb's comedy and great Italian restaurant next door. Mindful street parking

6/10

Pleasant

27 Jul 2025

Verified traveler

Old Hotel, Good Location, Mostly Shared Bathrooms

The first room they checked me into had 2 windows, both latches were broken and could not be locked and were on the same level as the rooftop below which means potentially anyone could gain access to my room from the 3rd floor. The latch on the door was also broken/non existant. I did not feel safe.

The manager was very accommodating when I complained and I was moved to a lower level room where I still could not lock my window but did not feel as exposed since there was no direct access except for the room next to mine which had a window access. This room had a latch on the door that worked.

The whole hotel was old. I tried to figure out if it was old charming or old, old. I think it is the later. Like right out of 1900. Location is great. Most of the rooms are not en suite, they are rooms with one communal bathroom per floor. I did not realize this when I booked :(

Self

6/10

Pleasant

27 Jul 2025

Andy

No lift (or elevator) but that's ok. We're too lazy anyway. I don't mind bringing my own luggage in and I can cary it upstairs. Just interesting. There are different sides to life.

I know it's the room as it was originally built, but not a lot of room. It's ok. Had a place to put our heads down. A home base for a while. It was a new experience. And it was fine.

Leisure Partner

4/10

Poor

25 Jul 2025

patrick

A double room was the size of a walk-in closet. No bathroom. If you're willing to pay$200 a night for a dorm, then this might work out.

Partner

10/10

Exceptional

18 Jul 2025

Guadalupe

The room was small but very clean. Staff was friendly and helpful.

10/10

Exceptional

18 Jul 2025

Hannah

Loved it!

Leisure

10/10

Exceptional

16 Jul 2025

Corinne

I stayed in the San Remo Hotel for 3 nights. As a solo female traveler. I found the hotel safe and comfortable. I had a small bathroom in my room and basically just used the room as a place to sleep. This is not a luxury hotel, but for the price and location, I was very pleased.

San Remo is located between Fisherman's Warf and North Beach. It's just a short walk from so many good restaurants, tour companies, the cable cars, and even Chinatown. The hotel itself is charming and the staff is friendly.

As other reviewers have noted, the rooms are tiny and have very little insulation. So, if your neighbors are having a lound conversation, you will hear it. I would also mention that the hotel is on the 2nd and 3rd floor of a building over a restaurant. It would not be a good place to stay if you can't climb stairs.

Bottom line, this hotel fit my needs well. And, for the price, it can't be beat. I would stay there again.

Leisure Self

10/10

Exceptional

14 Jul 2025

Hilda

Vintage rooms from 1906

Great location, clean and friendly. Ideal for young travelers and those on a budget.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Andrea

Great location, great price...European style...all good!

10/10

Exceptional

01 Jul 2025

Sonia

The historical is unique about it

8/10

Excellent

22 Jun 2025

Keller

Had a great stay here. Great location. The staff were very helpful.

Self

10/10

Exceptional

13 Jun 2025

Yousif

Good price for what you get.

Business_and_leisure Partner

10/10

Exceptional

12 Jun 2025

Alan

Such a fun place. Its literally like going back in time to 1906

Business Self

10/10

Exceptional

11 Jun 2025

Josh

Great hotel

Business Self

8/10

Excellent

10 Jun 2025

Jorie

Room 30 was admittedly tiny, and there wasn't a lot of surface area to put things down - However, if you're a couple who gets along and can live snug & you like to walk about to many of the area's sights, this is a great spot. The Cilantro Taqueria and Italian restaurant literally steps away. Breakfast is just up the street at Cafe Capriccio - it's really good and usually busy, worth the wait.

Leisure Partner

8/10

Excellent

01 Jun 2025

Eduardo Alejandre

None

Leisure Friends