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Fairmont Heritage Place - Ghirardelli Square
San Francisco Area - CA · United States
900 North Point Street Suite D100View location
9.4/10Excellent415 Reviews
Cleanliness9.8/10 9.8
Service9.6/10 9.6
Comfort9.6/10 9.6
Condition9.4/10 9.4
Location9.6/10 9.6
Neighborhood9.6/10 9.6
Quality10.0/10 10.0
Value9.6/10 9.6
Amenities9.0/10 9.0
See all ratings- Business hotels
- Sustainability certification
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Fairmont Heritage Place - Ghirardelli Square
Breathing new life into an industrial icon. The former Ghirardelli Chocolate factory has been reborn as a luxury, all-suite hotel, Fairmont Heritage Place, Ghirardelli Square. Just steps from Fisherman’s Wharf and offering breathtaking views sweeping across magnificent San Francisco Bay, our 5-star hotel features exclusive one, two, and three-bedroom apartments.
Channeling boutique style, our suites at Fisherman’s Wharf offer you and your family all the conveniences of home – and more. And because this is Fairmont, you can expect trusted, intuitive service and peerless comfort.
Our exceptional waterfront location places you perfectly to savor the best of San Francisco attractions, from the Golden Gate Bridge to the piers of the Embarcadero.
Gastronomic experiences awaiting you at our landmark Ghirardelli Square hotel span succulent seafood and steak against an awe-inspiring Bay backdrop to exquisite dim sum and cocktails or the best of SF craft beer and pub food.
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Events, from discreet board meetings to magical weddings, are made memorable with our impeccable organization and unmatched Bayside setting.
A stay at Fairmont Heritage Place, Ghirardelli Square places you in the heart of San Francisco, within a 10-minute walk of San Francisco Bay and Lombard Street. This luxury hotel is 0.7 mi (1.1 km) from Pier 39 and 2.7 mi (4.4 km) from Moscone Convention Center.
Treat yourself to a stay in one of the 53 guestrooms, featuring fireplaces and flat-screen televisions. Your pillowtop bed comes with Frette Italian sheets. Kitchens are outfitted with refrigerators, ovens, and stovetops. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Featured amenities include a business center, limo/town car service, and express check-out. Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
2:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Beach nearby
No rollaway/extra beds available
Parking height restrictions apply
Green Key Global
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 48 hours
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property provides package handling services for USD 15 per package.
-
Minimal age
21
-
Optional fees
- Pet fee: USD 150 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Ghirardelli Square
0.1 km / 0.1 mi
Van Ness Avenue
0.3 km / 0.2 mi
San Francisco Bay
0.5 km / 0.3 mi
Fort Mason
0.6 km / 0.3 mi
Lombard Street
0.7 km / 0.4 mi
Union Street
1.2 km / 0.8 mi
Aquarium of the Bay
1.3 km / 0.8 mi
Pier 39
1.5 km / 0.9 mi
Club Fugazi
1.5 km / 0.9 mi
Marina Green
1.6 km / 1 mi
Coit Tower
1.8 km / 1.1 mi
Cable Car Museum
1.9 km / 1.2 mi
SF Masonic Auditorium
2.2 km / 1.4 mi
TransAmerica Pyramid
2.2 km / 1.4 mi
The Regency Ballroom
2.2 km / 1.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1893
- Year of most recent renovation: 2008
- Total number of rooms: 41
- Number of floors (main building): 4
- Connecting rooms
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- Electric vehicle charging stationExtra charge
Show 36 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Transfer service
- Secure parking
- Valet parking
- Airport Shuttle
- Laundry service
- Bicycle hire service
- Babysitting service
- Multilingual staff
- Bellboy service
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Bikes available
- Bar
- Restaurant
- Business centre
- FaxExtra charge
- TV lounge
- MassageExtra charge
- Green Key Global Eco-Rating
- Picnic
- LGTBIQ friendly
- Non-smoking establishment
- Single-Use Plastic Free
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT BAY VIEW KING BEDAPARTMENT • BAY VIEW KING BEDAPT.BV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- BAY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT BAY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- BAY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.BV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT CITY VIEW KING BEDAPARTMENT • CITY VIEW KING BEDAPT.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 110 m²APT.B2-3
Room overview
Non-smoking room- Room size
- 110 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Alarm clock
- Desk
- Satellite TV
- Cable TV
- Dishwasher
- Washing machine
- Tea and coffee making facilities
- Kitchenette
Show all 13 amenities
- Internet access
- TV
- Hairdryer
- Bathroom: 1
- Fireplace
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT TWO BEDROOMS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 110 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-3
Room amenities
- Alarm clock
- Desk
- Satellite TV
- Cable TV
- Dishwasher
- Washing machine
- Tea and coffee making facilities
- Kitchenette
- Internet access
- TV
- Hairdryer
- Bathroom: 1
- Fireplace
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
DOUBLE Accessible WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE BAY VIEWSINGLE • BAY VIEWSGL.BV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- BAY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
SINGLE BAY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- BAY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SGL.BV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
SINGLE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SGL.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 110 m²APT.B2
Room overview
Non-smoking room- Room size
- 110 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Internet access
- Kitchenette
- Tea and coffee making facilities
- Washing machine
- Alarm clock
Show all 13 amenities
- Desk
- Satellite TV
- Cable TV
- Dishwasher
- Fireplace
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT TWO BEDROOMS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 110 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Internet access
- Kitchenette
- Tea and coffee making facilities
- Washing machine
- Alarm clock
- Desk
- Satellite TV
- Cable TV
- Dishwasher
- Fireplace
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT THREE BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE BAY VIEW KING BEDDOUBLE • BAY VIEW KING BEDDBL.BV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BAY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
DOUBLE BAY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BAY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT RUN OF HOUSEAPARTMENT • RUN OF HOUSEAPT.RO-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: APT.RO-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT TWO KING BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2K
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
Double or Twin CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMS WITH VIEWSAPARTMENT • TWO BEDROOMS WITH VIEWSAPT.B2-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT TWO BEDROOMS WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT KING BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE CITY VIEW TWO BEDROOMSSINGLE • CITY VIEW TWO BEDROOMSSGL.B2-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CITY VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
SINGLE CITY VIEW TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CITY VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SGL.B2-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CITY VIEW TWO BEDSDouble or Twin • CITY VIEW TWO BEDSDBT.2B-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CITY VIEW TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
Double or Twin CITY VIEW TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CITY VIEW TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-CV
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APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT TWO DOUBLE BEDS
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2D
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APARTMENT ONE BEDROOM AccessibleAPARTMENT • ONE BEDROOM AccessibleAPT.B1-H6
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT ONE BEDROOM Accessible
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-H6
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Double or Twin BAY VIEWDouble or Twin • BAY VIEWDBT.BV
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- BAY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityFairmont Heritage Place - Ghirardelli Square
Double or Twin BAY VIEW
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- BAY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.BV
Limited room details from hotel
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APARTMENT Accessible WITH VIEWSAPARTMENT • Accessible WITH VIEWSAPT.H6-WV
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT Accessible WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: APT.H6-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CITY VIEW TWO BEDROOMSRoom • CITY VIEW TWO BEDROOMSROO.B2-CV
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CITY VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
Room CITY VIEW TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CITY VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.B2-CV
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room BAY VIEW KING BEDRoom • BAY VIEW KING BEDROO.BV-KG
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BAY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
Room BAY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BAY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.BV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE Accessible WITH VIEWSSUITE • Accessible WITH VIEWSSUI.H6-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
SUITE Accessible WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT CITY VIEWAPARTMENT • CITY VIEWAPT.CV-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: APT.CV-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT THREE BEDROOMS WITH KITCHENETTEAPARTMENT • THREE BEDROOMS WITH KITCHENETTE • 3 Bedrooms • 166 m²APT.B3-KT
Room overview
Non-smoking room- Room size
- 166 m²
- Occupancy
- Guests: 2–8 • Adults: max. 8 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 3
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Heritage Place - Ghirardelli Square
APARTMENT THREE BEDROOMS WITH KITCHENETTE
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 166 m²
- Occupancy
- Guests: 2–8 • Adults: max. 8 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 3
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: APT.B3-KT
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Fairmont Heritage Place - Ghirardelli Square
100
reviews shown
Paul
Great location and perfect choice for a family or couples excursion.
Jessica
Our room was well appointed with amenities and extremely comfy beds. We travelled with our dog and she also enjoyed the bed that was set out for her. The staff was extremely hospitable and went out of their way to accommodate us during our stay. We will be back soon!
Georgia
Great experience! Tons of space, excellent services and very convenient location! Would definitely recommend!
Deborah
This is my favorite San Francisco hotel/condo. I’ve stayed here five times and highly recommend it.
nebiyu
5 stars
Joshua
Great location, friendly staff, wonderful breakfast spots nearby.
Jieyuan
nice
Jieyuan
Best one
Matthew
Nothing but great things to say about this place! So much to do and see and staff is sooo nice and helpful.
Teresa
Wonderful place, I highly recommend staying here!
monica
The rooms were well appointed and the views can’t be beat. We loved being so close to Fisherman’s Wharf and walking distance to Pier 39.
Angel
My family absolutely enjoyed our stay. Wonderful customer service and a great luxury room. Would definitely stay hear again!
Nicholas
Great service from the staff and attention to detail.
And, such a great location - close to everything and right in the middle of Ghirardelli Square
And, such a great location - close to everything and right in the middle of Ghirardelli Square
Jeffrey
We booked a 2-bedroom suite at the Fairmont and later extended our stay by booking directly with the hotel for 2 additional nights. Well in advance—months before arrival—we confirmed several times that the reservations would be linked so our family wouldn’t have to move rooms. This was especially important with 2 young kids and a refrigerator full of groceries. A week before our trip, Fairmont emailed and offered an upgrade to an ocean view which we took and paid for (as it is Fleet Week). When we arrived, the hotel checked us into a fantastic room (one of their residences) and all seemed set. But 2 days later, we received a confusing voicemail saying that we needed to move. When we called that night and spoke to the staff, they stated a “priority guest” needed the room and we would have to move. The staff members we spoke with didn’t acknowledge the mistake or the notes already attached to our reservation. Only after pushing for escalation did we get on the phone with the acting GM (since the GM was away at a conference). That manager admitted the hotel had “messed up” because the unit’s owners were arriving—meaning we had to pack up and move despite all prior confirmations. While the team attempted some service recovery, the disruption was already done. This experience forced us to interrupt multiple plans to deal with logistics—exactly what you don’t expect on an expensive, luxury trip. Unfortunately, Fairmont has lost our business forever.
Derek
Very courteous staff
Carmen Adys
Excellent hotel personal at the main door very helpful
Elizabeth
Lovely place to stay
Loved our stay here. Location was perfect for our trip, close to the Wharf. The staff is amazing and accommodated every request. We will definitely return!
Verified traveler
Hidden gem
Amazing hotel. Great price for a 2 bedroom in the city. Easy access to the tourist sites. Excellent service.
Christopher
Great staff, clean, excellent location, spacious rooms
Michael
I’ve been to San Francisco many times over the years and stayed in several high-end properties. This property is by far the best place I have stayed in the city and will be back.
Teresa
Great view!
Sarah
Stayed here for NYE with family, great stay, great location, would stay again. Worth the extra for the view.
Niloufar
Very spacious two bedroom hotel. It was very clean and perfect location. Very close to fisherman Warft.
Aaron
Top tier staff, amazing room.
Jason
Pleasant staff, room and amenities were fabulous, location was perfect. Would definitely stay here again!
Michael
.
kleo
Excellent staff starting with Chris and Stephen.
Lisa
Our stay was great! Everyone was so helpful and the hotel was beautiful.
Rachelle
Accessible to a lot of things, dining, tourist transport, shopping. Staff are very friendly. The room is clean, but badly needs refurbishing for the price.
Henry
Close to everything we need. Services are efficient and excellent.
Michelle
Exceptional for 4th of July!
We stayed for several nights and it was amazing! Super walkable and perfect location to watch the 4th of July fireworks! The service was wonderful and free valet parking, easy class in and check out were all a bonus. They even had a special event on 4th of July where they set up on the terrace and poured wine for the guests, such a pleasant experience! We will be back!
Claudia
I gave it 5 stars cause I couldn’t give more.
ROBIN
Great place
Paula
This is an excellent property with an excellent location. Only downside is bedding is not guaranteed and the televisions only receive a few channels.
Alex
The views here are incredible and the access to Ghirardelli Square is wonderfully convenient
Verified traveler
Poor handling of cancellation
Poor handling of cancellation
Maksim
Really loved this place!
The place was great all around! The location is amazing, and the service is amazing too!
Linda
The suite was inna excellent location and was very appropriate fir our family
Tuval
Exceptional hotel
Christian
Great experience and an awesome experience at the property. I would definitely stay here again on our next vacation to San Francisco.
Jenine
The Fairmount was the best hotel we have ever stayed. The staff were beyond attentive. The place is beautiful and extremely clean. The area is perfect for walking and exploring. We loved every second of this trip!
Jennifer
Convenient location for shopping, dining and sight seeing, Fantastic customer service. Friendly and extremely polite staff. Looking forward to staying there again.
Jody
Best stay ever in SF
Phenomenal stay. Amazing property, great location. Can't wait to go back.
Navdeep
The staff are one the friendliest i have encountered..
Lisa
Staff was very helpful and friendly
michael
Very nice accomodations
Indira
Awesome place, we enjoyed every minute of our stay. Staff was great. I would definitely stay there again ⭐️⭐️⭐️⭐️⭐️
Robert
Great location and the staff was excellent.
Gregory
Really nice
Alastair
great apartment hotel option.
Robert
Amazing location, great property.
Love staying here !
Love staying here !
Verified traveler
Wonderful stay
Great place! Furniture and doors were a little worn, but service was great. Tons of space! Good location too!
Anjali
inconvenient for breakfast
Omar
Excellent place to stay with an amazing location
Kaitlyn
Friendly staff valet guys were awesome really enjoyed our stay wonderful location. It was my second time renting the 2 bedroom suites and it's worth ever penny.
Emily
Amazing location
Yvonne
I loved that airport shuttle service is provided and the hotel staff are very helpful!!
Arthur
Well located. We had a large lovely room with a great view of the bay and convenient access to the Square below us.
Staff were always friendly and helpful!
Staff were always friendly and helpful!
Stephan
We booked a two bedroom suite for a memorial celebration. The room had the most wonderful view,. I loved the fact that they asked if I wanted groceries for the room to be ordered. The staff really made us feel at home.
Donald
Very happy with this property. Rooms were spacious with modern style and function. Quiet, safe and welcoming.
David
Excellent location for access to the Bay
Willis
Nice place
Daniel
We booked a 2 bedroom suite for our family of 4 and this was a great stay. The apartment was huge and in a great part of town (far west end of fisherman's wharf, near russian hill and the marina) and we could walk to many fun places to shop and eat. Valet parking was free and super convenient. The staff was consistent with a 5 star hotel.
I'd love to come back and stay again.
I'd love to come back and stay again.
Douglas
Excellent location. Our room was outstanding with an amazing view of the bay.
Jessica
Our favorite san francisco hotel! Great rooms, location and service! Could use some updating as the furniture is showing signs of wear from age but overall always a great stay here!
Verified traveler
Holiday getaway
First time staying at this hotel. Wonderful location. We could not ask for anything more comfortable, spacious, and luxurious.
Lindsay
Wonderful hotel
I stayed 3 nights at the Fairmont Heritage Place. My family and I loved it. The location is amazing. Ghirardelli Square has a lot to offer on its own, but it's also just down the street from Fisherman's Wharf, which has a lot of neat restaurants and shops. Highly recommend!
Si P.
Excellent location
Family was well taken care of. Walking distance to everything. The staff went above and beyond to make this stay memorable
Verified traveler
Great location and room, disappointing service.
There was no room service available so we had to get door dash deliveries (which sometimes just sat at the front desk), and staff were very inattentive at times—failing to be at the door or even get the door for us when they were present and otherwise unoccupied. Had one staff member literally running up and down the halls repeatedly, and at one point could have injured us as we left the room. The managers apologized repeatedly, and stopped the runner that had been disturbing us for 2 out of 3 days there, but did little else to compensate. For $600/night, before tax, that was unacceptable.
TIEN-SGU
Over all the hotel is ok. good location. There are 2 issues during our 3 night stay. It started rain on the 2nd day. For security the lobby entrance door is locked. When you return from shopping you really need staff to open for you. there is only one person in the front door most of the time. he is very busy to help luggage and valet parking. No one can help you to open the door when you carry shopping in the rainy day.
2nd issue: I book 2 night first and add 1 more night 2 day before arriving, So I made 2 calls to Fairmont ask them to prepare 3 nights room when we check in, we do not want switch room for the 3rd night or get lock out because the key is not open on the 3rd day. they said they will one the phone. I also repeat this request. when we check in.They said it will not happen. But the keys were nit work all our 3 rooms when we came back from lunch on 3rd day.
For the hotel room over one thousand per night should never happen,especially when we inform them 2 days before and remind them on checking in.
2nd issue: I book 2 night first and add 1 more night 2 day before arriving, So I made 2 calls to Fairmont ask them to prepare 3 nights room when we check in, we do not want switch room for the 3rd night or get lock out because the key is not open on the 3rd day. they said they will one the phone. I also repeat this request. when we check in.They said it will not happen. But the keys were nit work all our 3 rooms when we came back from lunch on 3rd day.
For the hotel room over one thousand per night should never happen,especially when we inform them 2 days before and remind them on checking in.
Ryan W.
Incorrect / misleading listing photos
First off, this Hotel is fantastic. This review is regarding this specific listing. The photos in the listing clearly show a condo with amazing bay views. However what we ended up with was a ground level, street view room, nothing like the photos that are shown on this listing. Next time we will be sure to book our room directly through the hotel website so we can be sure we are getting what you are paying for.
Jennifer
Wonderful property
Our accommodations were beyond what we expected. Absolutely gorgeous and extremely comfortable. Highly recommend!!
Richard
Perfect Stay. Wonderful Staff
Perfect stay. Staff is incredible. Could not have been more accommodating. Rooms are beautiful, contain everything that you need for a relaxing stay. From check in through check out, a thoroughly enjoyable experience.
Verified traveler
Excellent luxury hotel in a great location. Thoroughly enjoyed our views of the Bay from the terrace. The terrace fire pits were enjoyable. The rooms were very convenient and the kitchen was helpful. Staying in Ghirardelli square was ideal to access all nearby attractions such as Aquatic Park, Pier 39, Fisherman's Wharf, etc. The staff were friendly. Highly recommend.
Verified traveler
Large rooms to accommodate 4-5 adults. Spacious with great bathrooms, kitchen, and laundry. As most places are now it's slightly understaffed, however, that is our of their control.
Stephanie
No food or beverage service on property. Only water tanks to refill bottles. Plenty of room, a bit outdated.
Verified traveler
Location was great - right next to the bay with lots of shopping and restaurants. Staff were super helpful and very friendly.
Ram
lovely residences, great location and staff
amazing stay friendly staff. everything was taken care of for us, the covid precautions were well done, and everyone on staff was kind and super helpful. the residences themselves are very spacious and very conveniently located. We loved the stay and will be looking to stay here again anytime we do a staycation in the city.
David K.
What a location
Great place! Best location!! Big apartments! Every bedroom had a master bath!
Verified traveler
Loved it was roomy with a fire pit area above ghiradelli square
Verified traveler
The concierge service was great. They went above and beyond for the anniversary retreat we were on
Twinmama
Great location, right at Ghiradelli where they have an indoor putt-putt golf, VR experience, arcade, and 5-10min walk to Fisherman’s Wharf. This Fairmont is a residence stay, no room service, no amenities like a pool/spa or others you’d have at a regular hotel. But full kitchen and enclosed bedrooms. The corridor to go in and out from Ghiradelli does smell like urine however. Courteous staff and clean and spacious rooms. I give this place 5 stars, except for the odor right outside.
Verified traveler
The location was great, the staff very friendly and attentive. Cool view over the Bay. I'd definitely come back again.
Grey
Service was prompt and responsive! The rooms were spacious and clean although could have used some minor upkeep. Location is fantastic
S
Terrific location!!!! Right in the middle of where you want to be. Also, fantastic rooms!
Verified traveler
We really loved the location of hotel and layout of our suite. The staff was very helpful and super professional.
Verified traveler
Excellent facility. Convenient to the major attractions Right in the heart of Ghirardelli.
AA
Great location, exceptional staff, great amenities. Overall excellent experience!
Christian
Excellent
Séjour exceptionnel dans un hôtel étrange, tout semble simple, discret , classe .. on se sent réellement chez soi avec un sentiment clair de liberté. L’envIronnement est magnifique, vue superbe sur Alcatraz, le personnel dans sa discrétion est d’une attention parfaite. Chambre très bien équipée et spatieuse.
Verified traveler
I was in San Francisco with my family for my youngest son college tour, and we decided to stay at fairmont heritage hotel.
Sherri
The staff and facilities are fantastic! The location can’t be beat either, loved being able to walk outside into the square with many good restaurants and shops to choose from.
Carmen
5 star hotel
The customer service was great. They accommodate it to every one of my needs. I definitely recommend this place And I will be returning.
Tamra
Wonderful hotel!
Wonderful hotel in perfect location! Clean, comfortable & the staff was very accommodating, nice & helpful! Will definitely stay here again!
Verified traveler
Located right on Ghirardelli Square. Very central location. Our room has a view of fisherman’s wharf, Alcatraz etc. The room is a suite with two room. The outside room also has a kitchen with basic appliances, fridge, dishwasher etc. The couch is a pull out bed. Excellent cushions with memory foam.
Verified traveler
Well lived in residences. Out of the way. Slllllow.
Verified traveler
If you get a bay view room, you have a simply spectacular view over fisherman's wharf and out toward Alcatraz and beyond. Very convenient for touring around. Beware: you are in a former chocolate factory and right over Ghiridelli Marketplace which means the temptation to eat chocolate and indulge in their spectacular ice cream sundaes is fierce! The rooms are all suite residences, meaning we stayed in a beautiful, roomy 2 bedroom apartment with our son. Wonderful to have separate rooms for a long stay and a place to have breakfast. A very nice continental breakfast is included (you can bring it to your room if you don't want to eat in the dining lounge), they do complimentary wine and cheese every afternoon, and they shower you with Ghiridelli chocolates at turndown or anytime! Seriously nice staff. Lovely workout room, bikes available to borrow, portable chargers for your phone to borrow for no extra charge, A house car that will take you anywhere in a 2 mile range (most of where you want to go) and a beautiful vibe all around!
David L.
Great place and great location
3 of us stayed on a business trip. Each bedroom had full en-suite, which was nice and the shared living space was large. Excellent stay with complimentary continental breakfast.
Winanda
The perfect splace to stay!
The location is convenient located when you want to hang out around pier 39 and more. From here you can take the cable car into the city. It’s pretty quiet and easy to access. The suite we had was amazing, big, had all what you can think about. Staff is very friendly and helpful.
Verified traveler
Nice quiet area with good facilities close by and great walk along waterfront. Two bedroom apartment was lovely, well laid out for a family of six , beds were fabulous. Highly recommended.
Verified traveler
The condo was perfect with an excellent porch to watch the going on at Ghiradelli Square
Location & surroundings
Fairmont Heritage Place - Ghirardelli Square
900 North Point Street Suite D100, San Francisco, United States
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Fairmont Heritage Place - Ghirardelli Square
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