Name: Motel Capri
Address: 2015 Greenwich St, San Francisco, 94123, US

10/10

Exceptional

31 Jul 2026

Logan

Awesome stay!

6/10

Pleasant

29 Jul 2026

lorena

Parking is challenging, not enough spaces for the number of rooms. Spaces are narrow and on a first come first served basis. The property is very outdated; the room had a musty smell and did not feel clean.
Breakfast is very basic. Toast, cereal, instant oatmeal, coffee and juice. No place to seat down to eat. Location is good.

8/10

Excellent

28 Jul 2026

Nancy

Very dated and lots of wear and tear. Pretty clean and it has free parking which is a rarity in downtown San Francisco.

10/10

Exceptional

26 Jul 2026

Jennifer

We had a wonderful time staying here. It was a quick weekend trip and enjoyed the cleanliness and parking. The hotel is walking distance to the marina district.

6/10

Pleasant

26 Jul 2026

Karina Elisabeth

Good service at the reception. Although, there was a strong smell of essence smoke... not pleasant for everyone... Room was ok, floor was sticky and dirty. Shower door was not closing properly so water was coming out... when we needed Ice, the machine was not working... also, there is an elevator but not working either. It's ok for a 1 night stay but not for more...

6/10

Pleasant

24 Jul 2026

Ilona

Convenient location and comfortable beds, but run down bathroom and limited breakfast.

6/10

Pleasant

24 Jul 2026

Jolene

Great location, and a safe area. We left our vehicle parked for 3 days and never had any issues. Quick walk to the bus stop, and close to main tourist areas. That being said, the place is pretty old, the curtains in our room had mold on them, the phone didn't work, and the couch and chair had dirty spots all over them (we ended up covering the couch with a spare sheet before sitting down). The cleaners did a fine job with what they could, but the place needs some updating. We didn't do the continental breakfast so I'm not sure how that was. The staff was friendly. I wouldn't stay here again, but if you're looking for safe, convenient, and don't mind mold and grime, this is your place.

10/10

Exceptional

23 Jul 2026

Zithry J

The location was great! No issues or problems except for keep in mind breakfast is cereal and toast. Definitely not that I thought breakfast included would be.

10/10

Exceptional

22 Jul 2026

Kaylynn

great place to stay!

8/10

Excellent

21 Jul 2026

Laurel

As other reviewers note, it is a no frills, affordable, convenient place to stay in san francisco that has free parking. The beds were comfortable, and the room and bathroom very clean. It was just what we needed for one night, and we could walk to the bay beach and marina district and watch a sunset behind Mt Tam and the Golden Gate bridge. It is one block off of busy Lombard street so it was quiet, and near to Chestnut st. which had lots of good restsurants as you walk toward the Presidio. But the breakfast was a downside.. all the cereals were super sugary with the exception of cornflakes. There were several international guests, and I was a bit embarrassed thinking of the breakfasts I have had all over Europe in comparison. Still, it was free, and there was coffee, and milk for the cereal that we were traveling with. So, all in all, a good experience and we would stay there again.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Suwit

Quaint, convenient location and clean. Love staying here.

10/10

Exceptional

16 Jul 2026

Sylvia

Great

Self

10/10

Exceptional

14 Jul 2026

Hunter

Terrific location, waking distance to many restaurants, but on a quiet street. Rooms were as advertised. Hotel was quiet at night. Breakfast was convenient, but simple (as noted by hotel).

Would definitely stay here again!

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Kelly

Convenience of location and parking were appreciated

Self

8/10

Excellent

06 Jul 2026

Marie

Location is great for getting to Fisherman's Wharf. Free parking in SF at hotels is rare, so that is awesome. Area around the hotel is very safe for walking the streets.

Lamp did not work on nightstand. Shower head leaked lots of water, but water pressure was good. Beds are very good. Electrical outlets in the room did not look great, but worked. Room 203

Breakfast was packaged pastries, cereal, white bread, juice, tea and coffee but free

Family

10/10

Exceptional

06 Jul 2026

Matthias

It is very well located, at the heart of Marina and in a quiet street.
We will definitely come back to this motel.

Partner

10/10

Exceptional

05 Jul 2026

Ashok

Free parking is big plus. Breakfast is included which helps. Location is great.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Annie Pearl

It was ok for a last minute trip. No availability anywhere. Staff are somewhat helpful and breakfast was ok.

Partner

10/10

Exceptional

03 Jul 2026

Kristen

Great location off of the main boulevard, so there was very little traffic noise. So many places to eat nearby, Chestnut was a short walk. parking spaces were pretty tight, but there was parking, so, overall good. We would choose this place again.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Chris

We got there early and were able to park at the motel. Came back soon after check-in time. Got keys to our room. Found out the elevator was not working. Carried luggage to 3rd floor room. Only one towel and less than half a roll of TP. Bed was comfortable and room was quiet. Continental breakfast was on the leaner side.

Family

10/10

Exceptional

01 Jul 2026

Linda

Very nice motel, clean rooms and friendly staff! Only downside the elevator was not working!

Friends

6/10

Pleasant

29 Jun 2026

Minoru

Free parking. A little noisy at night, street noise.

Family

8/10

Excellent

28 Jun 2026

Ashleigh

It was a good location, close to the places we wanted to be. Check in was easy. Staff was kind.

Family

2/10

Poor

27 Jun 2026

Verified traveler

It was very loud, the fire alarm went off twice, breakfast was in a laundry room. The location and parking were the best things about the stay. Would not stay here again

Partner

8/10

Excellent

25 Jun 2026

Thomas

It was a good motel to rest at being quiet and comfortable. The manager and staff were very friendly and helpful. Enjoyed the stay!

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Tanya

Centrally located. Nice to have free parking in the city. I liked that we were given new towels everyday. Also, full shampoo, conditioner, soap and lotion in the room. Coffee in the room replenished everyday. But the rooms and the lobby did not look like the pictures. The rooms were dark, and the carpet old. The elevator was broken and we were on the third floor, having to carry heavy suitcases up 2 flights of stairs. Sadly, it was advertised as quiet but we could hear everything in the rooms on either side of us.
The free breakfast was minimal and only for 2 hours.

Partner

8/10

Excellent

19 Jun 2026

Rachel

Very affordable, amazing location, parking was good.

Friends

10/10

Exceptional

18 Jun 2026

Jordan

It’s quiet and the staff are helpful

Family

6/10

Pleasant

18 Jun 2026

Lourdes

The room and bathroom are clean. Bed is comfortable, clean linens. The pillows are terrible looks like curdled cheese, NEED TO BE REPLACED! The sheer curtain in our window is torn it looks shredded. The elevator is not working! But overall, it is good for a one night stay.

Partner

10/10

Exceptional

18 Jun 2026

mary

We really enjoyed our stay. The hotel was very accessible to many sites. The rooms were clean and had all needed amenities. Would definitely stay at this place again.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Christina

Motel Capri is cute, conveniently located, and clean. I will gladly stay here again the next time I'm in San Francisco.

Self

8/10

Excellent

14 Jun 2026

Robert

I want to really like this place. It’s close to lots of great places in San Francisco, so points for location. It’s fairly quiet and a decent price. It has a certain appeal and charm. However, it needs a little investment to fix a few issues. For example, stayed there twice, a year apart and both times the elevator and ice machine were broken; coincidence, I think not. Kind of stings when the owners Genesis is getting detailed in the parking lot in front of the broken ice machine. Ran out of body wash in the shower. The bottle holds 16 ounces, had housekeeping paid attention in the previous week or so, it wouldn’t have been an issue. I shouldn’t have to ask for this. Other things like we had three people in our room, bring towels and wash clothes in groups of three. Room furniture, please update chairs, etc, that may have been in place since the Carter administration. Yes, it’s quirky and has some retro charm and vibes, but spend a few dollars to maintain the basics. Also, please add a protein source to the breakfast selection. I assume I’ll receive a canned response thanking me for pointing these things out, promising to look into them, but my bets on nothing will happen.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

James

Spartan breakfast, tight parking but pleasant staff.

Family

6/10

Pleasant

09 Jun 2026

Antonio

Hotel has it's own parking and also have breakfast to start the day. Staff were very good.
I just do not know how to use the shower, there should be a sign on how to use it. AC and ref are noisy at night. I just opened the window and unplug the ref and it helped me go back to sleep.

Family_with_children

10/10

Exceptional

06 Jun 2026

Melissa

Great location with onsite parking in a quiet neighborhood that is highly walkable. Only downside was the elevator being broken.

Family

10/10

Exceptional

04 Jun 2026

Sourabh

All went very well.

Family_with_children

10/10

Exceptional

04 Jun 2026

Nailine

Great place! I come to Motel Capri every time I’m in SF.

Partner

6/10

Pleasant

04 Jun 2026

John

Room had a lot of stains on the furniture. For the price its probably good and you're walking distance to stuff.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Corey

Great location and price!

Partner

10/10

Exceptional

29 May 2026

Tatiana

Perfect location! Parking helps a lot! Cause in the city I really didn't need a car. Easier to use a bus/uber or walk. Safe and beautiful area with a lot of cafes, bars and restaurants. Motel is simple and nice. Staff is friendly and helpful. A complimentary breakfast includes a coffee machine and a pre packed pastries. I had my own electric kettle and a French press so I didn't;t try those. A bit spotty WiFi/reception but I was working for a week from it and it was ok. Coming back!

Self

8/10

Excellent

19 May 2026

Matthew

Parking was easy/secure, but we got lucky as a spot opened up just as we arrived; not that many spaces. Room was clean with amenities.

Partner

10/10

Exceptional

17 May 2026

Tamas

The staff is very helpful and nice. Location is great you can walk everywhere within 30 min
Breakfast is very basic but enough to kick off the day.

Friends_and_family Family

8/10

Excellent

17 May 2026

Jana

For the price and free parking you can’t go wrong.

Partner

6/10

Pleasant

13 May 2026

Liliane

The hotel lobby smelled like cold cigarette smoke. The rooms were dark, even with all lamps and lights on. During my four night stay, my room was serviced twice. The television only had one channel working. The elevator was not working, so not the easiest with luggage. It was at a convenient and safe location. It was nice to have the mini fridge.

Self

10/10

Exceptional

05 May 2026

Laura

The motel is in a great place, you are close to everything, very convenient, they could use a reform of the bathrooms and maybe add some fruit to the breakfast, but overall it was great

Partner

8/10

Excellent

03 May 2026

Ivailo

.

10/10

Exceptional

02 May 2026

Birger

Friendly staff

2/10

Poor

02 May 2026

Dana

The bathroom had visible mold. When I brought this to the front desk employee, Nick, I was told it was “normal,” which was a surprising response. I asked for a different room, but I was told there were no other rooms available and we would have to go somewhere else. The way the situation was handled was disrespectful and rude. When a Hotels.com representative later spoke with Nick, in my presence, and asked if other accommodations were offered, Nick told them that they just didn’t have anything comparable to my original room.
I don’t mind an older room or minor issues, but a clean, mold‑free space is a basic expectation, even if it is a 2-star motel. Thanks to the condition of the bathroom and the bad customer service, we stayed at the DoubleTree instead. It was a comparable price and a far better experience.

Friends_and_family Family

6/10

Pleasant

30 Apr 2026

david

the elevator was out
the ice machine broken
small amounts of ice ade available by below motel expectations
showers are too small for 2 people, floor needsrevision
oda machine was ot

6/10

Pleasant

26 Apr 2026

Barry

Room was fine, some light maintenance could be done with sealant etc round the sink but generally OK. Dated decor not an issue, it's budget. Aircon unit a sensible volume, so ok there.
Main issue was breakfast doesn't start until 8am, which is very poor and not to basic expectations for access at a motel - despite paying for it we therefore had to skip it as we had tickets for alcatraz, staff were completely inflexible even to grabbing a pastry the night before (which are just in the cupboard) - basically guests are walking in/out as cash machines. Also no seats at breakfast, wouldn't hurt to put 6 stools at the bar, but then people would stay longer and eat more right?

Family_with_children

8/10

Excellent

24 Apr 2026

Deborah

The room was good for the price and parking was free.

Partner

6/10

Pleasant

24 Apr 2026

Andrew

Parking was good. Rooms clean. A bit outdated but for the rate and location good. Elevator was broken which made for a hard climb after walking all day. Overall we'd stay again

Partner

6/10

Pleasant

19 Apr 2026

Jennifer

The good stuff: The motel is in a great location - walking distance to good bars and restaurants.
I like the vintage feel of the place
The service staff were kind and accommodating.
Parking was free.

The not so good stuff: the elevator doesn't work and we were on the 3rd floor.
The breakfast buffet is not great unless you like corn flakes and weak coffee.
The curtains and furniture were dirty. I found a set of sheets in the closet and covered the sofa and the chair so we could sit down.
Our fridge had 2 settings - off or frozen. Neither works for beer.
The toilet paper is more like tissue paper.

Family_with_children

10/10

Exceptional

17 Apr 2026

Freddy

Clean
Location

Friends

8/10

Excellent

04 Apr 2026

Jennifer

The room was old and outdated but it was clean and very convenient.

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Paul

we arrived to quick check , and found room to be relatively large and comfortable. The location was great, plenty of good bars and restaurants nearby. We were there for 5 pleasant niights, only problem was the last night when we could not get any sleep for hours because of the people in floor above us making a lot of noise and it appears they let their children run arround all night

Family

4/10

Poor

30 Mar 2026

Margarita

We have stayed at this hotel often. The last time we stayed was in April of 2025. At that time, the elevator was not working. When we arrived this year, it was still not working. I had knee surgery, which made it difficult to climb the stairs. The towels are threadbare, and \"breakfast\" was not much. Terrible coffee.

Partner

8/10

Excellent

25 Mar 2026

Sherry

It's an old hotel but I was comfortable there, waiting for my husband's bypass surgery. Neighborhood feels safe and is walkable, actually plenty of parking, room was simple but comfortable enough for what it is. Beds very firm but I don't mind that. A very squishy floor in one corner of the room that sunk quite a bit when I walked over that part. I would return if I ever needed a quick place to stay in SF that is very reasonably priced.

Self

6/10

Pleasant

22 Mar 2026

Patricia

Pros: good location, clean bathroom, comfortable bed
Cons: electrical outlets so old that phone charger brick didn’t fit, mold on window curtain, generally a bit dusty and musty

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Sharon

The hotel was clean and in a good location. The clientele was sketchy and disorderly. The police were called during our stay due to a fight and the guests were evicted.

Partner

8/10

Excellent

16 Mar 2026

Regina

Great value, and I’d stay again. Breakfast was too processed for me, but for the price, a good night’s sleep and free parking in San Francisco made it worthwhile.

Only real complaint: the blackout curtains need fixing — the curtains in my room were ripped, and the heavy curtain only covered about a third of the track. If you’re a light sleeper the morning light may bother you even if most days San Francisco is foggy

Surprisingly quiet considering you’re only a block from the club scene.

Everything I needed is the room; fridge microwave, suitcase stand, desk, lighting is nice, but the spring mattress was basic

everything was good enough overall.

Self

4/10

Poor

16 Mar 2026

Tanya

The staff was not very friendly. I asked to be put in a room on the bottom floor because I have trouble walking and she said sorry I have no rooms, but I requested it before hand. The screens were falling off the windows.

Family_with_children

10/10

Exceptional

14 Mar 2026

Stephen

Room was very clean and cozy. Perfect location

Self

8/10

Excellent

13 Mar 2026

Katherine

Convenient lcoation

8/10

Excellent

13 Mar 2026

Jane

Great location, quiet neighborhood, free parking, clean comfortable room. Huge variety of bars and restaurants on Lombard, Chestnut, and Union. 3 floors but no elevator.

Self

8/10

Excellent

12 Mar 2026

Joanne

Good location and easy access. Room was clean and bed comfortable. Adequate breakfast.

Partner

10/10

Exceptional

10 Mar 2026

Kai

Great place to stay!

Friends

6/10

Pleasant

10 Mar 2026

Jordan

Staff is very kind. The rooms were vacuumed and the beds made. The smoke detector in room 205 looked to be tampered with. There were a few black stains on the walls in the bedroom and bathroom. After using the toilet to simply pee the toilet clogged? I asked the front desk for service and they provided me with a plunger and instructions to “just keep it up there” in my room. The toilet continued to not flush throughout the duration of my stay. However, I loved the location of this hotel. Outside was clean and looks just like the photos. Bad lighting in rooms but not the worst.

Family_with_children

10/10

Exceptional

09 Mar 2026

Austin

I've been staying here for almost 20 years. It's always clean and the staff is friendly. There's free parking and you are close to anything you want, bars, shops, food For the price, it can't be beat! I've stayed all over SF but always come back here.

Friends_and_family Friends

6/10

Pleasant

08 Mar 2026

Elizabeth

I like the retro Motel Capri as it's a great budget option with parking in/near a fun neighborhood. It's also close to the Presidio, Golden Gate, Palace of Fine Arts and marina/beach. This is the second time I have stayed there. The first time I was on the third/top floor which I recommend not only for the cool mid-century ceilings but perhaps for being quieter. Unfortunately, the people directly above us this time were extremely loud. This is not the fault of the motel. Will stay here again.

Partner

8/10

Excellent

04 Mar 2026

Janette

..

Partner

8/10

Excellent

03 Mar 2026

Loretta

Got off on the wrong foot at the beginning. Staff member gave me a room that had an overwhelming smoke odor and when I asked for a different room, she implied that I had trashed the room. It had only been about 5 minutes span of time.
Second room was on 3rd floor and the elevator listed is permanently not working. My room had a sky light in the bathroom right over the toilet.

Self

10/10

Exceptional

02 Mar 2026

Alissa

Clean room kinda outdated but nonetheless clean and nice

4/10

Poor

01 Mar 2026

Maria

The room was dated and the ‘breakfast’ was disappointing. There were very loud people partying until wee hours of the morning which called for a restless night. Would I stay here again? No. On a positive note it is near a lot of restaurants which are on Union Street and there was parking on the facility, which was great! Not ideal for families I would say. 😊

Family_with_children

2/10

Poor

22 Feb 2026

Erin

There was no heat. The thermostat kept showing error message - we froze and there was no one answering the front desk to help. We did not sleep.

10/10

Exceptional

22 Feb 2026

Daniel

The room was clean and neatly prepped. I was within a 5 walking distance to a great espresso martini bar and 15min walk to crissy field and marina greens. Highly recommend if needing a pleasant stay in the marina.

The front desk lady was very kind and she made sure all my needs were met during my stay. Lovely spot.

10/10

Exceptional

22 Feb 2026

Guillermo

The Motel is centrally located and provides free parking which is hard to get in this city. The continental breakfast hours were odd 8:00 to 10:00 am. I am used to 6:00 am or 6:40am opening time.

10/10

Exceptional

16 Feb 2026

Eduardo

Good

10/10

Exceptional

16 Feb 2026

Ross

Rooms were very clean. The staff extremely friendly and polite. All the amenities with the exception of a elevator.

So if you are or traveling with a person has a disability. Make sure you request and receive a ground floor room as there are not many of them.

Otherwise best bang for the buck in San Francisco.

Great location near many of the sites and attraction the City.

Leisure Family

8/10

Excellent

12 Feb 2026

Nadine

Room was clean and ready for us when we arrived. However main light for the room did not work. We reported it to housekeeping but they did not repair it while we were there. Curtains could use cleaning and updates. Ice machines non operational. Elevator does not work, refrigerator was okay for drinks but they were not that cold.

4/10

Poor

12 Feb 2026

Sulene

The bed was comfortable and clean, however, there was a little smell that I had to air out the room and put AC on. There was also a safety hazard with the outlets not working so they had run extension cords to the

10/10

Exceptional

10 Feb 2026

Jesus

Good service daily cleaning

Leisure Family

6/10

Pleasant

08 Feb 2026

Alyssa

The fridge did not work, the ice machine did not work, and the elevator did not work. I liked the area & the amount of places that were walking distance. But would not stay again due to amenities.

Leisure Family

10/10

Exceptional

07 Feb 2026

Mykola

everything is very good for that price

4/10

Poor

06 Feb 2026

Angel

Could use new mattress. Mattress were old and dirty!
TV kept shutting off do to connection..

10/10

Exceptional

01 Feb 2026

Osvaldo

Clean and comfortable. Plenty of parking. Very cute vintage style. Will be back soon!

Leisure

10/10

Exceptional

30 Jan 2026

Ewa

Clean room, quiet and convenient location.

Leisure Partner

6/10

Pleasant

26 Jan 2026

Susan

Bathroom was old and dirty looking. Outlets were covered with tape. No light over sink. Everything else was good. Bed was comfortable and bedding was clean and nice. Breakfast was usual. Help was nice.

Partner

8/10

Excellent

20 Jan 2026

Rachel

This property needs updating. Although, you get what you paid for, the facility still needs some love and maintenance.

Leisure Family

6/10

Pleasant

20 Jan 2026

Shin-Ban

Fix the elevator (out of order throughout my 4 day stay, and looks it has been broken down for a while).
Improve the breakfast menu (no fresh food at all, no fruit or yogurt or any hot item, all cheap, unhealthy foods)
Extend breakfast hours (8:00 to 10:00 only)
Fix power outlet by the bed (broke, will not hold charger)

Business

6/10

Pleasant

18 Jan 2026

Stephen

Staff was courteous. Bed were okay. TV was old clunky and barely worked.

Partner

6/10

Pleasant

14 Jan 2026

Simon

Quieter than the properties on Lombard, but poorly managed. Internet was out for a day and the manager did not seem to care. Office was empty even during daytime hours and no one answered the phone. Power outlets in my room were blocked such that a phone or laptop charger could not be plugged in to almost any of them. Housekeeping took away used towels but did not replace them on 2 nights.

Business_and_leisure Self

10/10

Exceptional

13 Jan 2026

Robert

Clean Room

Leisure Family

10/10

Exceptional

10 Jan 2026

Maria Michaela

Place is very convenient and safe . Parking has no problem. Staff are nice . Easy to check in and check out…

Leisure Friends

2/10

Poor

08 Jan 2026

Steven

My car was vandalized by either an employee or person who the hotel refused to identify. To make matters worse, subsequesnt conversations with management were hostile and dismissive. There are other options in the same price range as this hotel within walking distance. Do not stay here. It is not only dangerous but the mangement truly does not care about your experience. I typically like to support independent hotels like the Hotel Capri but this hotel should be avoided at all costs.

Leisure Partner

2/10

Poor

04 Jan 2026

gemma

Room wasn’t cleaned on checkin, crazy smell, cords hanging out underneath air conditioner, stains on all cushions and pillows, study chair covering peeling away, curtains all stained, poo in the toilet and Internal door to bedroom only has one door. Lady at checking wasn’t friendly at all on checkin. After asking for new linen, they did change the linen. Loud noises coming from upstairs all night.

Leisure Family_with_children

8/10

Excellent

04 Jan 2026

AHMAD

Overall was a good experience

8/10

Excellent

03 Jan 2026

Lori

Yes

2/10

Poor

03 Jan 2026

Vincent

Couple was fighting with children in room staff watched as it became physical . Poop on steps from animal, beds are mediocre. At the very least the room was clean. Old school toilet hold lever and wait until everything goes down. Recommend staying at one of the other nearby hotels as there are many . Greenwich inn and cow hollow are fairly decent.

8/10

Excellent

01 Jan 2026

Matthew

Convenient location with free onsite parking available

Leisure Self