Name: Quality Inn Hixson-Chattanooga
Address: 4833 Hixson Pike, Hixson, 37343, US

8/10

Excellent

18 Jul 2026

Jessica

Clean room and a great nights sleep!

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Kevin

The toilets were extremely low. Hod to flush 7 times for all waste to go down. Staff was extremely nice. Lifted up couch that turns into a bed and it was very worn out. Looked ancient and very disgusting.

Partner

4/10

Poor

10 Jul 2026

Francisco

There was trash with used condoms in it left in the room when we got there. I told the front desk lady and she said oops. I told her i would leave it outside the room so someone can switch out the bag she said okay and then didnt do anything. It was not changed until the next day during house cleaning. Also reeked of weed on the whole 2nd level last night too

Partner

10/10

Exceptional

09 Jul 2026

Albert

The owners and staff do a wonderful job making an old building seem so much better than most economy hotels out there.

8/10

Excellent

09 Jul 2026

David

It’s a nice property, but there are things that we noticed. Part of the elevator trim was missing. Graffiti on our door. The bathroom door hit the shower curtain.
The bed was comfy. No outlets on the left side of the bed to plug chargers in. No freezer in the fridge.
Breakfast: there was a good assortment of food, however the sausage was inedible.
Check in and out went well and directions to the room were clear.

Partner

10/10

Exceptional

03 Jul 2026

Melissa

I enjoyed my stay. The staff was very friendly, the room clean and the bed comfortable.

Self

10/10

Exceptional

02 Jul 2026

Gunabhushan

Thank you

8/10

Excellent

01 Jul 2026

Linda

It was nice and clean staff was helpful and the pool was well maintained

Family_with_children

8/10

Excellent

28 Jun 2026

Ken

Not very quality. Let me explain, a/c very noisy and room was musty smelling when you first walk in the room. The tub drips. The toilet makes a loud sound when you flush it. The desk chair was worn and torn. The pillows were like torture devices (very uncomfortable). There was no place on the property to walk our dog, so we took him next door. The curtains didn’t close all the way shut, so light shown through. The good side of our stay was it seemed pretty clean. The water pressure in the shower was strong. The beds were comfortable. The room had a microwave & good working fridge. We did not use the coffee maker. The breakfast was pretty good!

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Rhonda

Staff were very nice and helpful. Beds clean and fresh. Bathroom clean with nice toiletries and an awesome hot /strong shower providing a much needed massage.

Friends_and_family Friends

8/10

Excellent

22 Jun 2026

Cindy

This is a low budget motel, so with these you don't expect things to be fancy. I had a very nice quiet two nights stay here and things were excellent. My room was clean, and the staff was very friendly. I had an easy entrance and exit to my first four room from the back to get in and out with my dogs. They had a surprisingly nice well appointed breakfast with waffles, eggs, sausage , oatmeal, cereal, and muffins. I would highly rate my stay here!

Pet

6/10

Pleasant

21 Jun 2026

S. Heather

The staff were helpful. When we had an issue with our room they got us a new room with no issues.

Friends_and_family Family

4/10

Poor

20 Jun 2026

Malcolm

Room had a musty mold/mildew smell & toilet didn't flush properly ...

Self

8/10

Excellent

16 Jun 2026

Sandra

This was a very good place to stay a few nights while in town. It was clean, quiet, and comfortable. Great value for the money.

Self

8/10

Excellent

30 May 2026

Daniel

Convenient, bed comfortable, has a sofa, shower water pressure is excellent.
Negatives are it needs a remodeling update badly. Shower has a curtain instead of a sliding glass door. Toilet sits very low.

Partner

10/10

Exceptional

19 May 2026

Judy

Everything was perfect as always.We will continue staying when we we are in town.

Partner

6/10

Pleasant

19 May 2026

Travis

The rooms are nice. But the AC didn't seem to be working at 100%. And the lobby had a strong weed smell. Over all, it works for a 1 night stay but I probably wouldn't stay longer than 1 night.

Friends_and_family Family

10/10

Exceptional

05 May 2026

James

Room was clean, staff were nice, good location. Breakfast is the bare minimum if you want anything other than coffee.

Self

2/10

Poor

02 May 2026

Derek

Gave us the wrong room so we walked in on other guests trying to sleep. Someone tried to open conjoining room in the night.

10/10

Exceptional

25 Apr 2026

Mike

Rooms were clean. Staff was nice. Older hotel but clean, safe area, and half the price of hotels downtown.

Self

10/10

Exceptional

23 Apr 2026

Joe

I recently had the pleasure of staying at this hotel, and the experience exceeded my expectations in every way. From the moment I arrived, the staff was welcoming, professional, and genuinely attentive, making check-in smooth and stress-free.

The room itself was spotless, well-appointed, and thoughtfully designed for comfort. The bed was incredibly comfortable, and I appreciated the little touches—like quality toiletries and a well-stocked coffee station—that made the stay feel extra special. Housekeeping clearly takes pride in their work, as everything was consistently clean and well-maintained.

The hotel’s amenities were another highlight. Whether it was the relaxing common areas, the well-equipped fitness center, or the delicious breakfast options, everything was done with care and attention to detail. The location was also ideal, offering convenient access to nearby attractions while still being quiet enough for a restful night’s sleep.

What truly set this stay apart, though, was the level of service. Every staff member I interacted with went out of their way to ensure I had a great experience, and that made a lasting impression.

I would absolutely recommend this hotel to anyone looking for comfort, convenience, and exceptional hospitality. I look forward to staying here again in the future.

10/10

Exceptional

08 Apr 2026

Anthony F

Nice basic, clean, and comfortable motel. Good value for a night’s sleep.

Partner

10/10

Exceptional

31 Mar 2026

Louis

Good

Friends_and_family Family

4/10

Poor

30 Mar 2026

April

Pros…. Staff was friendly.

Cons… Room had a smell in it. Towels and washcloths were stained. Bathroom lights over sink was out. There was a guest who kept yelling racial slurs in parking lot!!! So yeah!! There you go.

Partner

2/10

Poor

30 Mar 2026

John Kennedy

When you walk in the scent is really bad. This hotel is pet friendly but the order should be under control where pet owners dogs should be bathed before bringing them. You can't eat breakfast with it smells. My guest had to buy air freshener to spray hallway and room. My guest needed to rest. Sheets were pulled off bed and purchased their own from Walmart on hwy 153. Overall, I will not put my guest there to stay. Not a lot of parking space. I have to admit the price were ok for the weekend. Do better Quality Inn. Disappointed.

Business Family

6/10

Pleasant

28 Mar 2026

Edinilson

Simple Continental breakfast

10/10

Exceptional

23 Mar 2026

Sharon

Shops near by. Walking distance to fast food.very quiet.

Partner

10/10

Exceptional

06 Mar 2026

Robert

Parking was close and safe. The room was clean and comfortable.

Partner

6/10

Pleasant

06 Mar 2026

Chris

Room needs updating

Pet

10/10

Exceptional

01 Mar 2026

Danielle

Staff was super courteous. The pictures online show some renovated and some more vintage. We definitely landed in a vintage room, but it was clean and the bed slept well. It was quiet and the first time we booked through a third party (and we travel frequently) that we were not booked a room next to a stairwell, ice machine or across from the elevator!

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Ron

Clean room. Efficient front desk help. Good breakfast. Good location.

Self

10/10

Exceptional

01 Feb 2026

Lesa

Staff was nice.

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

sabrina

Room was for road conditions to bad to drive home due to ice storm. Work in city and drive home was treacherous. Stayed in town for work the next morning. Expensive but cheaper than insurance deductible.

Business Self

10/10

Exceptional

13 Dec 2025

Mary

The room was spotless and very comfortable. The night time man was so helpful and polite but this morning man wasn’t friendly at all.

Friends_and_family Family

2/10

Poor

23 Nov 2025

Lena

Bathroom was covered in black mold!

10/10

Exceptional

30 Oct 2025

Erica

Room was clean.

8/10

Excellent

27 Oct 2025

Clarence

Good

Partner

2/10

Poor

30 Sep 2025

Janelle

Paper thin walls with neighbors up until

4/10

Poor

29 Sep 2025

Donna

Unsafe area,did not want to park my rental car in parking lot, went inside the lobby it was dark, my room smelled, something was spilled on floor hadn’t dried. After checking in opted to not spend the night.

Leisure Self

10/10

Exceptional

27 Sep 2025

robert

looked safe to me

Leisure Family

6/10

Pleasant

21 Sep 2025

Kellye

As it

Friends_and_family Family

8/10

Excellent

06 Sep 2025

Sean

…

Leisure Self

8/10

Excellent

29 Aug 2025

Marilyn

There was a couple issues in the room, but they were efficient in resolving. Wonderful staff.

Leisure Family

10/10

Exceptional

12 Aug 2025

Remi

Clean, nice place

4/10

Poor

20 Jul 2025

Michael

Well it was a place to lay or heads. For some place that is in a tourist town you would think it would be better. The bed was hard as a brick. The wall in our room looked like it was just patched up and repaired and they didn’t paint it back to look normal. The sink when turned on sprayed everywhere, even if you just slightly turned it on. The same wall that was patched had noticeable dents in it. They offered a breakfast at 0600 but when we got down there at 0615 there was hardly anything left. So either there was a lot of people in the 15 minutes or they just didn’t prepare properly (not sure). Luckily it is in a tourist town so there was plenty of breakfast places open. Oh and be careful when pulling in or out of the parking lot.

Leisure Family

6/10

Pleasant

07 Jul 2025

Fred

You get what you pay for, so it’s ok

Leisure Friends

10/10

Exceptional

07 Jul 2025

Vesta

Perfect for an overnight stay for my husband and I.

Leisure Partner

10/10

Exceptional

01 Jul 2025

Dennis

Great personal staff, clean rooms. Kids had a great time in the pool

Leisure Family_with_children

4/10

Poor

24 Jun 2025

Kelly

Nasty hotel

Nasty hotel. Dimly lit not a Quality location. If pristine and clean is your preference choose somewhere else! Towels and wash cloths were old, wore out should have been used for car rags!

Friends_and_family Friends

10/10

Exceptional

22 Jun 2025

ranjit

Very nice experience in and very good hotel and morning receptions was very helpful

Friends_and_family Friends

8/10

Excellent

15 Jun 2025

Daniel

Well appointed room. Good amenities for the price.

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Margie

The staff is always pleasant and helpful.

Partner

6/10

Pleasant

08 Jun 2025

Victoria

Smelled like mildew other than that it was a comfortable stay after they changed them.

Bathroom and beds were cleaned but room SMELLED like mildew. Our walls were dirty too. The only thing was the smell and walls. I cleaned the our wall with a clorox wipe so that fixed that. Later saw that it was mold on the curtains. That's where the smell was coming from, but it was already almost our time to leave when I saw it. I told the front desk and they changes the curtains with clean fresh ones. So that was a plus.

Breakfast was good and staff was nice.

It was a comfortable stay, and if you're ok with an outdated old room then you'll be fine, if not just spend the extra money and get a better hotel. I will next time.

Leisure Family

2/10

Poor

31 May 2025

joshua

Room had a musty smell and air conditioner didn’t work very good

Leisure Partner

10/10

Exceptional

17 May 2025

susan

Exactly what we needed for this trip. Very close to our venue and clean and comfortable

Leisure Family

2/10

Poor

07 May 2025

Balendukumar

Garbage stay

I got bit by something in the dirty room. My whole.arm swelled up and i have 13 marks and itchy swelling red bites on my left arm due to bed bugs or some kind of bugs in the bed.

When i asked for toothpaste because i forgot it, i was told to go to.dollar general because they were out.

I stayed the first night not knowing id be eaten by bugs and the second night i couldnt find another room in town because of the softball chamionships in the area...

The third day i was so bitten that i could not stay there again... i went across the street and had to pay 300/night for the night as it was the cheapest i could find in town. This was a much cleaner and way better hotel.

This eatablishment should call the orken man and maybe even set fire to that room

Friends_and_family Family

10/10

Exceptional

03 May 2025

Judy

The

Leisure

8/10

Excellent

03 May 2025

Donna

Check in was friendly and efficient and quick. Room was clean.

Leisure Family

8/10

Excellent

14 Apr 2025

John

Parking tight

Business Partner

6/10

Pleasant

02 Apr 2025

Leighanna

The bathroom had a blue light and no other light. Ceilings were horrible and walls were all messed up. Beds were ok. No bugs. Guy was folding pillow cases and towels on the tables in the lobby which is ran down. I’d stay again if there were no other options. Web site said 2pm check in. We didn’t have a room ready until after 3. Staff was nice though.

Leisure Family_with_children

6/10

Pleasant

24 Mar 2025

Jeremy

Okay stay.

Had an unexpected “pet fee” of $40 for 2 dogs. This was non-refundable. Would have liked to have known previously. Average hotel, average service, average cleanliness.

Friends_and_family Friends

10/10

Exceptional

02 Mar 2025

Mike

Very nice properly. I will use again.

Business Self

8/10

Excellent

25 Feb 2025

Terry

Rooms could be cleaner. Toilet ran all night and bathroom wasn't very clean. Place needs paint and update!

10/10

Exceptional

18 Feb 2025

Jennifer

Melissa was wonderful in helping make the experience a great one. She was very helpful in noticing that the Mister was aged and was handicapped. Thank you, Melissa!!!!

Leisure Pet

4/10

Poor

07 Feb 2025

Amber

I hate to only give 2 stars because the staff is really very helpful and super nice. The cleaning crew does a lot to keep the place in operation due to it being older and usually pretty busy. It's definitely not bad for a low budget. It's just a bit outdated and a little too noisy.

Partner

2/10

Poor

11 Jan 2025

Angela

Staff unprofessional. Uses 3rd parties to scam you into purchasing rooms which are non refundable.

Business

10/10

Exceptional

07 Jan 2025

Margie

A room with 2 beds should have 2 chairs.

The lower rating for comfort is because there is only one chair in the room that has 2 beds. When I asked at the desk, I was told that 1 chair is all that is available for that room. A simple folding chair would have been very helpful rather than having to take turns to be able to sit down.

Friends_and_family Family

8/10

Excellent

28 Dec 2024

basavaraj

Good property

8/10

Excellent

28 Dec 2024

Daniel

Nice room.

Nice room. Cleaning staff forgot to replace bathroom floor mat. But front desk took care of it next day.

Friends_and_family Family

10/10

Exceptional

21 Dec 2024

Steven

The rooms were very clean and comfortable. The staff very friendly. I will stay again

Leisure Pet

10/10

Exceptional

15 Dec 2024

Byron

Stay was nice, they just didn't have enough clean hand towels one day.

Partner

10/10

Exceptional

15 Dec 2024

Lexie

Bathroom and room was pretty nice and bathroom was big. The only con was the tv was small but that’s pretty minute in the grand scheme

Leisure Pet

10/10

Exceptional

09 Dec 2024

Carol

Staying the night in Hixson, a great place to stay. Have stayed at this lication multiple times.

Partner

6/10

Pleasant

30 Nov 2024

Cecilia

Missing headboards &
slow and wobbly toilets & the stench of marijuana was strong.
However the people were nice & the bed was clean and comfortable

Friends_and_family Family

6/10

Pleasant

26 Nov 2024

Elli

The area is not great. Rough neighbirhood directly across the street. They wanted a $150 deposit just in case we damaged or smoked in the r9om, when we walked in there was a big burn mark on our bed spread. Shouldn't someone else's deposit have covered that? Either way, I took a picture and shared it with the front deak so we wouldn't be charged.

Leisure Partner

8/10

Excellent

24 Nov 2024

David

Nice employees. Mold above shower on wall.

Business_and_leisure Self

6/10

Pleasant

19 Nov 2024

Anna

The property needs some maintenance done. Def an older building. Doors scratched up, walls need repair.

Business Partner

10/10

Exceptional

15 Nov 2024

Monte C

Decent place to stay. Convenient location. A bit too expensive

Business Family

6/10

Pleasant

08 Nov 2024

Katy

Good for a one night stay but not the best if you have to stay longer.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2024

James

It’s a good value

Leisure

8/10

Excellent

03 Nov 2024

Tina

Small but adequate accommodation. Showing age in some areas but still appeared clean.

Business

6/10

Pleasant

28 Oct 2024

Dan

There was a large, live cockroach on the floor when I went into my room

Self

8/10

Excellent

28 Oct 2024

Russell

The property was clean and well kept.taff was very helpful.

6/10

Pleasant

21 Oct 2024

Daniel

Property is dated with many items in our room in need of repair. Breakfast was limited and the absolute cheapest items were provided.

Leisure Family

10/10

Exceptional

12 Oct 2024

Mike

Nice place

Good location. Very nice people. Older hotel but was clean. Pet friendly. A lot less than the other hotels around it. Stayed there several times.

Friends_and_family Family

2/10

Poor

02 Oct 2024

Alan

DO NOT stay in this hotel. This hotel is in poor condition and not clean. The smells alone are horrible. The building is falling apart. The rooms were moldy and dirty. The staff was indifferent. These conditions appear to be normal for them. I would not recommend.

Leisure Family

10/10

Exceptional

25 Sep 2024

Richard

nice spot

Leisure Self

6/10

Pleasant

30 Aug 2024

Verified traveler

The room don’t have strobe fire alarm for deaf people. The people who work there really nice and friendly. The breakfast is not so perfect. This place is just ok to me.

Partner

10/10

Exceptional

26 Aug 2024

Ruth

This is a very convenient location for us when visiting family in the area. It is an older property, but it has always been clean and comfortable. The staff is also friendly.

Friends_and_family Family

6/10

Pleasant

22 Aug 2024

Tammy

Basic breakfast, had breakfast burritos that were in the fridge (mildly cool to the touch) that packaging said to keep frozen, hope no one got food poisoning on those. Otherwise basic waffles, muffins, breads and cereal.

Desk not always staffed, forgot my key and couldn't find anyone to get me a new one except for what i think was a family member of the owner who had a master key to let me in my room.

Basic accommodations, you get what you pay for. Close to mall with shopping amd dining options!

Business Self

8/10

Excellent

18 Aug 2024

Mary

It was clean and quiet

Business_and_leisure Self

8/10

Excellent

11 Aug 2024

james

Needs to be updated. The bathroom needs painting and there was mold on ceiling.

Continental breakfast needs upgrading

Leisure Family

10/10

Exceptional

03 Aug 2024

Reneita

Nice room, comfortable bed, plenty of hot water. Good value

Leisure Partner

10/10

Exceptional

29 Jul 2024

Elizabeth

The room was very nice quality and the Towels were changed every day and the bed was made and the room was generally cleaned and fresh.

Leisure Friends

10/10

Exceptional

28 Jul 2024

Elainia

Comfortable Hotel!

It was very comfortable! It was clean and provided a good breakfast! Easy to check in and out! Close to a lot of Restaurants!

Friends_and_family Friends

6/10

Pleasant

25 Jul 2024

Susan

Average hotel

Our stay was pretty average. We were visiting family in the area and needed a pet friendly hotel. The price of keeping our dog with us was cheaper than boarding. The breakfast was standard yogurt, cereal, waffles, packaged breakfast burrito, coffee. The lobby was hot. There were two ac units in the lobby. We turned one on. I got the feeling that they were trying to keep costs down. Hotel was clean. Outdoor pool looked nice, we didnt get to use it.

Friends_and_family Family

10/10

Exceptional

18 Jul 2024

Leslie

Just for fast stay.

This was a quick, inexpensive, overnight stay to see family. It had a decent continental breakfast. Beds were comfortable & room was clean. Air was good & cold. It's an older hotel with decent bathrooms & pool area was not huge, but fine for our grands to get wet in the heat. Exz tly what we needed for the right price.

Friends_and_family Family

4/10

Poor

14 Jul 2024

LUKE

Needs some improvement

People were really nice. The surfaces, sheets and towels were clean, but the property is in disrepair and the furniture is rough. The couch and desk chair in my room looked like they were picked from the curb. Price was less than others in the area, but not enough to justify the disrepair.

Self

6/10

Pleasant

14 Jul 2024

Michelle lotz

The American flag outside the property is an embarrassment, I have never seen a flag in a more despicable condition and I spent three tours in Afghanistan. I informed the front desk that they needed to replace it and how they can give it to the Boy Scouts or other organizations to dispose of it properly free of charge.

Leisure Family

10/10

Exceptional

13 Jul 2024

Victoria

This is an older hotel but is clean and friendly. My only complaint was a musty smell in our room but adjusting the air conditioner and a spritz of body spray solved the issue.

Friends_and_family Family