Name: ibis Styles Canberra
Address: 203 Goyder Street, Narrabundah, 2604, AU

8/10

Excellent

15 Jul 2026

April

Staff were very helpful

Family_with_children

4/10

Poor

14 Jul 2026

Xudan

staffs are super nice, but facilities are old and smelly.

Family_with_children

8/10

Excellent

14 Jul 2026

Roy

Staff were very helpful both at reception and restaurant. Rooms very clean and comfortable. Food was also good and very well priced. thoroughly enjoyed our stay. Highly recommended.

Family_with_children

6/10

Pleasant

13 Jul 2026

Viren

Tired and hallways were dirty. Buffet breakfast was average and no coffee beans on the first day. Very basic room.

Family_with_children

8/10

Excellent

12 Jul 2026

Glennes

Location was great for what we needed, with adequate parking. The buffet breakfast was good but some days it was very busy and guests struggled to find somewhere to eat. The room was OK but freshened up one day and not the next. Supplies weren't checked as there was an empty tissue box, no tea bags in the room and we had to ask for toilet paper. Staff though were very accommodating and prompt.

Family_with_children

10/10

Exceptional

11 Jul 2026

Ayesha

The overall stay was perfect

Family

4/10

Poor

11 Jul 2026

Sarah

Cabinets were broken. There were towels above door to the balcony. There was no microwave in a family room. Would have been good for medical reasons, we needed. The fridge had water in it so couldnt really use it.
Room was way to small for the number of beds. Only 1 chair which was cracked.
Would have been good to have somewhere to sit on balcony.

Family_with_children

8/10

Excellent

10 Jul 2026

Sue

Beds very comfortable bathroom clean. Curtains old and unkempt. Entrance to rooms needed a good vacuum
.

Partner

10/10

Exceptional

09 Jul 2026

Sean

Great location for our needs. Very large room size, and was very comfortable. Super friendly staff

Family_with_children

8/10

Excellent

09 Jul 2026

Laura

We stayed in the family room and were pleased with the space and cleanliness. A little outdated but didn't affect the functionality.
We paid extra for breakfast and were really pleased with the buffet breakfast for the price we paid. Will gladly stay here again!

Family_with_children

4/10

Poor

09 Jul 2026

Aravind

The bathroom had water leakages, and the water flowed into the bedroom, leaving the carpet under the bed damp. The bed was old and badly worn, with a noticeable dip in the centre that couldn’t properly support two adults. It was very uncomfortable and left us with back pain after sleeping on it.

The curtains also didn’t close fully, which affected privacy and blocked very little light. Overall, the room felt outdated, poorly maintained, and overdue for refurbishment.

I hope the management addresses these issues, as the property has the potential to provide a much better guest experience.

Friends_and_family Family

4/10

Poor

08 Jul 2026

Varteny

Not so great

Family_with_children

6/10

Pleasant

08 Jul 2026

Renee

The dinner was nice.
They need to advertise the restaurant and the menu ect

Family_with_children

10/10

Exceptional

08 Jul 2026

Pragya

We stayed here for 2 nights and 3 days, and had a wonderful experience. The cleanliness was excellent, and everything was well maintained. The breakfast was quite good, with a nice variety of options. The staff were incredibly friendly, welcoming, and always happy to help. Overall, we had a very pleasant stay and would definitely recommend this place to others.

Family

10/10

Exceptional

08 Jul 2026

Asmita

Had a good experience staying there for 2 days. Close to the places that we planned to go with kids.

Family_with_children

4/10

Poor

07 Jul 2026

Gabrielle

The room were old and looks dirt. We stayed for 2 nights, 2 rooms. Both rooms experienced itchiness while in bed. Cannot find any visible bugs, but in bed we feel itchy. Bathroom is small, shower is old, shower screen is dirty. Water pressure is great 👍.

Family_with_children

2/10

Poor

07 Jul 2026

Josh

Overall - terrible, but do yourself a favour and look else where and save yourself a headache dealing with this hotel.

Self

10/10

Exceptional

07 Jul 2026

Andrew

Great affordable place to stay
We as a small family,found the room clean
And comfortable

Family_with_children

2/10

Poor

07 Jul 2026

Josh

Overall - terrible, dont answered calls - reception closed early on arrival before check in, and had to book another room else where - tried calling multiple times with no response, still charged the card. Might be cheap, but do yourself a favour and look else where and save yourself a headache dealing with this hotel.

Self

6/10

Pleasant

07 Jul 2026

Ricardo

Noisy and unclear rooms

Family_with_children

6/10

Pleasant

05 Jul 2026

Caroline

Positives.
-Clean room and ready upon arrival. 2pm.
-Check-in straight as we came in, no wait.
-Buffet breakfast food was good and good selection for the price.
-Dinner was convenient and quick. I ordered to take away and eat in the room as kiddos were tired.
-Water pressure and hot water was plentiful. Bathroom albeit shower over bath and hard to get in, was renovated as advertised and clean.
-Great hairdryer provided.
-Kids loved the milk provided too.

Negatives.
-Buffet breakfast was chaotic and super busy.
Great coffee machine but slow.
Always a queue at coffee machine, toaster and pancake machine. They ask you to eat in 45min but you got to wait 10min for each item.
-No daily room service/cleaning but they provide anything you need extra if you ask reception and I guess it keeps the cost down.
-Swimming pool is outdoor and not heated.
-Room 322 the aircon was super noisy and also weird smell of bleach or chlorine coming in at night.
-It is not within walking distance to anything.
-No soundproofing. Could hear everything from a child coughing all night to conversation in other room.
-Carpark is confusing.
-Front desk was not knowledgeable of area nor events happening upon check in.

Overall. I would recommend for families on a budget and for the price of under $150/night including breakfast(4) and carpark on wkend and school holidays, hard to get better value nearby. It's definitely not 4stars but a great 3stars. Value for money. No frills.

Family_with_children

2/10

Poor

03 Jul 2026

Lachlan

I didn't

2/10

Poor

02 Jul 2026

Lachlan

I didn't

2/10

Poor

02 Jul 2026

Evgenii

My experience with this hotel was extremely disappointing. I tried calling multiple times, but no one answered. I also sent messages directly to the hotel and received no response at all. Even Expedia support was unable to get a response from them, which says a lot about their level of customer service.

I had a genuine emergency that prevented me from arriving as planned. I wasn’t asking for a refund, only whether it would be possible to move my booking to another date. Unfortunately, I was completely ignored.

This has been one of the worst customer service experiences I have had. I would never recommend this hotel to anyone.

Family_with_children

8/10

Excellent

01 Jul 2026

Ty

Nice room! Just bigger than I thought

10/10

Exceptional

30 Jun 2026

Rebecca

Great place to stay.

Family

4/10

Poor

29 Jun 2026

Hady

Did not like it, not worth the price

10/10

Exceptional

26 Jun 2026

James

The room was very good for the price. Breakfast was included and was well presented and good variety of choice…Even included pancakes! We would recommend Ibis Styles.

Partner

10/10

Exceptional

24 Jun 2026

Rohitha

All hospitality

8/10

Excellent

23 Jun 2026

Stephen

Pleasant stay and a good price
Breakfast was good

Partner

8/10

Excellent

23 Jun 2026

Bronwyn

Great price great staff a good standard motel / Hotel to stay at
My only suggestion would be a couple more pillows and a hand towel
Plus if it’s on the menu then you should be able to get it.I ordered the special which was pasta but couldn’t get garlic bread with it
All in all it was pretty good for a nights stay.

Self

4/10

Poor

23 Jun 2026

Eagle

very poor condition needs renovation they allow people to park in non parking areas and smoking is everywhere and the restaurant serves cheap chicken bread crumbed pieces worth $2 as chicken schnitzel for $22 total SCAM. Extremely disappointed moving to a Queanbeyan hotel next trip

Self

6/10

Pleasant

22 Jun 2026

Lorraine

Breakfast was wonderful. Have stayed in hotel previously and found this time the room was in another building to where I have stayed before and this room was very run down. It was not a queen bed even tho was a queen room was a double bed which was very hard. Will be back but definitely next time book the king rooms as they seem to be better maintained and much nicer rooms and better beds

Partner

8/10

Excellent

16 Jun 2026

Ann

Breakfast was great. Staff were very helpful. Overall I enjoyed my stay.

Self

8/10

Excellent

14 Jun 2026

Gladwin

Amazing breakfast and value for money. rooms could have been cleaner

Family_with_children

10/10

Exceptional

11 Jun 2026

Julie-Ann

Employee on front desk when we arrived was very friendly, helpful and cheerful!
Complex is huge with lots of rooms.
Ours was clean, comfortable and plenty of room. Heater was fairly new and did a fabulous job keeping us warm during a Canberra winter night and morning!
Parking was close to the entrance to our block and easy to negotiate.
A large school group arrived into our block shortly after we settled into our room which was a little daunting, but honestly they made very little noise or caused any problems - very impressed with their behaviour!!!
There was a restaurant onsite, but we didn’t use it as the Harmonie German Club was just around the corner (walking distance) and as we’d eaten there before we knew that’s where we wanted to eat!!!
Cannot comment on breakfast as we had to attend a medical appointment early the next morning, so just had a cuppa in our room before departing.

Partner

8/10

Excellent

11 Jun 2026

Dipti V

Great stay.
Location was good.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

ANDREW

Clean, great staff, lovely breakfast, though parking can be quite limited during the busy holiday period.

Family_with_children

4/10

Poor

07 Jun 2026

Therese

Room key would not work had to constantly ask front office to open room door

Partner

8/10

Excellent

05 Jun 2026

Beth

Staff were wonderful and helpful
It suited our needs and budget
Close to Airport
Close to the German Club for a good feed

Partner

8/10

Excellent

05 Jun 2026

Tina

Very clean

Family

10/10

Exceptional

27 May 2026

NAITIK

Free parking with an excellent buffet breakfast

Self

10/10

Exceptional

23 May 2026

Alison

Good location, clean, tidy and perfect size room for a family.

Family_with_children

10/10

Exceptional

22 May 2026

Garth

A friendly greeting on arriving and departure, comfortable bed, very clean and quiet.

Self

10/10

Exceptional

16 May 2026

Sharon

From checkin (which we did hours before 2pm) to check out. The whole stay was amazing. The staff is top notch… the reception staff even printed out puzzles for my daughter to do while we were having happy hour! If we come back to Canberra we shall stay again

Family_with_children

8/10

Excellent

15 May 2026

Paul

Good clean rooms. Cafe/restaurant on site with good service. Not bad for a budget hotel

2/10

Poor

11 May 2026

Jennifer

No Restaurant available. No gym available. No laundry room available. No housekeeping without payment. Free wifi only works for 24hours. Air conditioning restricted so cannot be controlled. No Bar. No room service. Got charged for breakfast despite booking and paying already. The advertised amenities are not available.

2 other guests started shouting at me and stole food off my plate at breakfast. And the breakfast was disgusting - bacon all fat, sausages pale and all skin, even the hash browns are rubbery. Sauces were over sweet and rubbery too. Why were there green beans in the baked beans? Barely a place to sit, and mess and old plates everywhere. Think there was only 3 people - 2 chefs and 1 FOH. Chef had to keep coming out to deliver food, whilst FOH accused everyone of not paying for breakfasts.

Pool is dirty, UNHEATED, and in shade all the time. Room was dirty and old. There was no duvet cover, and the duvet was yellow and dirty.

Hotel overall dirty and uncared for. Amenities they advertised were not available - straight up false advertising.

Avoid this place.

Expedia attempted to contact them for a refund but haven't been able to get in touch. Sums it up.

Self

6/10

Pleasant

07 May 2026

Michelle

The staff friendly but the room its not good

Partner

8/10

Excellent

05 May 2026

Efstratios

Beautiful fresh breakfast but do not leave it too late. I came downat 9am there was hardly a place to sit. My room was spacious & the bath room was big & excellent.

Self

4/10

Poor

20 Apr 2026

Melissa

Stayed weekend and no one fresher the room or emptied bins. No fresh towels. Linen left in the corridor

Family_with_children

10/10

Exceptional

13 Apr 2026

Michelle

Incredibly helpful & responsive staff. Our room was pretty good in terms of cleanliness but could've been a bit better. Great value for money & would recommend :)

Family

6/10

Pleasant

13 Apr 2026

Bruce

No tv working parking at a premium

Partner

4/10

Poor

12 Apr 2026

Gary

The TV has a set top box so has two remote controls with no instructions. When i tried to call reception telephone in the room was broken. I tried to call their landline from my mobile and just got on an endless option list and no one answered the two calls i made so i had to walk up to reception. Someone from reception then had to come to my room and fix it.
Parking is very tight. on both nights i had to park right at the back of the property in the dirt with no lights.
My security door card stopped working on the second day and had to be re-programmed.
Breakfast was $25 and was pretty average. White or wholemeal bread for toast only, with a line up at the toaster. Coffee machine made terrible coffee.
So for $178 a night a think it was a bit rich and would try somewhere else next time.

Self

10/10

Exceptional

10 Apr 2026

michelle

Great staff very clean

Family_with_children

6/10

Pleasant

08 Apr 2026

Keith

Don't think you can get food or drink on an Easter Monday, wish someone had let us know,... Expedia or the hotel

Friends

6/10

Pleasant

08 Apr 2026

SAGAR

Breakfast buffet closed too early

10/10

Exceptional

06 Apr 2026

Nils Erik Kristoffer

Friendly staff

4/10

Poor

05 Apr 2026

YEE LING

Pet has to charge $60 extra
The room is not sound proof , i keep waken up my traffic and people out side.
The curtain not light proof too and not full covering the window .

8/10

Excellent

05 Apr 2026

Belinda

The room was clean and spacious. I enjoyed

8/10

Excellent

03 Apr 2026

David

Only stayed overnight was comfortable and the staff were friendly

Partner

8/10

Excellent

30 Mar 2026

Karen

Breakfast was ok

Family

6/10

Pleasant

27 Mar 2026

Vanessa

Parking is free which is great. We’ve stayed here quite a few times when visiting family for the night, this stay was our worst yet. We stayed in room 712 which is near the reception & there was an annoying noise all night that made it hard to sleep. Like a base sound, could have been a dryer maybe, but it wasn’t. Maybe outside air con units? Not sure. I investigated but couldn’t figure it out. The pillows were also awful mesh things. Breakfast was good though. Will probably still stay again, but definitely won’t stay in 712 again if I can help it!

Family_with_children

10/10

Exceptional

24 Mar 2026

Michael

Lovely ppl at reception. Hotel in good shape with good amenities :bar, restaurant and pool with plenty of parking.

Friends_and_family Friends

4/10

Poor

22 Mar 2026

Alison

Booked a family room ( with 2 kids) TV didn't work and wouldnt turn off. Had to throw a blanket over it.

The fridge froze all of our food and fruit including the courtesy milk... we had to throw the whole weekends worth of fruit and snacks out.

I turned the fridge right down and restocked it. It did it again the next night. Very disappointing.

Not enough ppt plugs and the available one was cracked.

They won't clean your room unless you put a sign out specifically asking for this. As a family with a 2 year old, we had nappies and fruit that needed to go. It didnt.

There also isn't a way to secure the door, the two year old could open it and escape.

Family_with_children

6/10

Pleasant

20 Mar 2026

Vanessa

We always stay here when having short trips to Canberra to visit family. The breakfast is really nice and we have no issues. It’s not a 5 star place but it’s clean, safe, has free parking and you can’t beat it for the price!

Family_with_children

10/10

Exceptional

12 Mar 2026

Debbie

Excellent value for money. Would definitely stay again

Self

10/10

Exceptional

12 Mar 2026

Mitchell

Great

6/10

Pleasant

09 Mar 2026

Deb

Great location don’t recommend the restaurant ran out of soft drinks service was so slow and who runs out of chicken schnitzel

6/10

Pleasant

08 Mar 2026

Miette

Very old hotel definitely needs a major renovation we had the buffet breakfast it was ok nothing special but I did get turned off by how dirty the dining chairs were I didn’t want to sit on them very old and stained a real turn off.
We also had no parking when we returned back in the night and had to park on the street we wouldn’t stay here again

Family_with_children

10/10

Exceptional

08 Mar 2026

Jake

Staff were amazing

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Nabina

Didn’t see any national park but it was convinenet to reach airport and was

8/10

Excellent

28 Feb 2026

adam

decent place to stay, was here for a week.
had a great time.
definitely recommend the Ibis burger & the fish & chips down in the restaurant

Partner

6/10

Pleasant

24 Feb 2026

Cindy

Rooms are very dated and tired. Breakfast was average - coffee machine needed cleaning, overall presentation of food and furniture below standard. Positives were bed was very comfortable, location was quiet, easy parking, and the staff member who greeted me upon arrival - was very friendly and welcoming.

Self

10/10

Exceptional

23 Feb 2026

Alex

As usual the room was clean and the bed comfortable. The staff were friendly and obliging.

Partner

10/10

Exceptional

22 Feb 2026

Peter

Great room ,friendly staff& the food from the restaurant was well priced and taste great.

6/10

Pleasant

22 Feb 2026

Peter

The room was in good condition & the staff were courteous, but their system for handling inbound phone calls appears to be broken. I rang on the morning of the day of our booking as I had not had any contact from them about it, all I had was a confirmation from Wotif. I left as message as no one answered & have not been called back. We rang to make a restaurant booking & all their system did was put us through to voicemail

Partner

8/10

Excellent

19 Feb 2026

Lucas

Satisfactory

6/10

Pleasant

17 Feb 2026

Peter

The room was ok but somewhat dated. It could do with a spruce up

Friends_and_family Family

8/10

Excellent

12 Feb 2026

Julie-Ann

Lovely staff, clean room

Self

8/10

Excellent

12 Feb 2026

Anthony

All as expected

Friends_and_family Friends

8/10

Excellent

11 Feb 2026

Kay

Room was clean, tidy and comfortable. It was a very hot day and it was very thoughtful that the air conditioning was on and the room was beautifully and cool. It was very quiet and the bed was Very Comfortable hence I had a Great night sleep. Couldn’t get the TV to work but staff at reception soon called someone who came straight away and fixed it and showed me how to use it as it was confusing. I only stayed the one night as I was in Canberra for an early appointment the next morning, so I didn’t get to try the restaurant/bar or breakfast but it all looked very nice. Would definitely stay again. Thank you.

Business Self

10/10

Exceptional

08 Feb 2026

Fergus

Clean efficient easy

Business

6/10

Pleasant

08 Feb 2026

Manasseh

staff was really exceptional, however, the room was smelly..

Leisure Family

10/10

Exceptional

29 Jan 2026

Nancy

Good valie for the money and great stafg

6/10

Pleasant

29 Jan 2026

Frances

Bedside lights, there is no room phone, but your instructions suggested that to reach Reception dial 9 on the room phone.

Leisure Pet

6/10

Pleasant

25 Jan 2026

Marcus

Tired rooms, not very clean, noisy hallways, service average. Satisfactory, but wouldn't stay again.

10/10

Exceptional

24 Jan 2026

Colin

Clean and tidy

4/10

Poor

18 Jan 2026

Heidi Louise

The room was not clean - my 10 month nephew found gummy bears and skittles on the floor. The doona had no covers and had a number of \"suspect\" stains, clearly not washed between guests. Room had no bowls or cutlery. We were kept awake by people upstairs doing the deed for hours. Questionable if it was a s3x worker as it was between 9pm-3am with the sound of doors opening and closing.

The only positive thing was the bathroom was nice and clean with prime location to our needs.

Leisure Family_with_children

8/10

Excellent

18 Jan 2026

Phuong

Great location, nice staff

Leisure Family_with_children

6/10

Pleasant

15 Jan 2026

Rebecca

The staff were so helpful and excellent. But the carpets need a really good clean. Very sticky and a bit gross. The rest of the hotel was very clean and perfect for a family visiting Canberra

8/10

Excellent

15 Jan 2026

Arman

Staff were helpful. The room was ok.

Self

10/10

Exceptional

15 Jan 2026

Tacey

Great staff, pool was a hit and parking was ample

6/10

Pleasant

12 Jan 2026

John

I’m so happy that breakfast was offered but I prefer baked beans untampered with.

2/10

Poor

12 Jan 2026

Gerardo

Below average and very dirty carpets, rooms, linen and stained curtains.
No one cleaned the rooms or replenished towels and toilet paper. Needed to request every day. Staff can’t speak English.

Leisure Family

10/10

Exceptional

11 Jan 2026

Kirsty

Great stay

Leisure

8/10

Excellent

10 Jan 2026

ANDREW

Clean room. Nice reception area.

Leisure Family

2/10

Poor

10 Jan 2026

Michael

Booked room for 4 adult males ( double , single and twin bunks ) arrived and was allocated 2 twin queen beds ! Asked to change said they did but was given the same room again ( was informed there was a hard water issue and wasn’t sent a email informing situation which was booked 6 months previously luckily a family swapped eooms with us

Leisure

10/10

Exceptional

09 Jan 2026

Chantell

Loved it was friendly quiet and for the price of our stay it couldn't have been more pleasent

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Suzanne

Staff were very helpful and polite. Room was very clean and comfortable. Dining on site was great