Name: Abode Phillip
Address: 6 Furzer Street, Phillip, AU

6/10

Pleasant

14 Jul 2026

Leiha

Room was clean, bed was comfortable, staff were friendly just be aware of the parking, whilst the car park was easy to find you can’t access a spot unless you have a key and prepare to line up some cars as you will be stuck, unfortunately there are no available spots outside the hotel to go and pay $25 for a key, so you will need to park elsewhere until you can organise parking, not the most ideal when you are tired from travelling, also the parking isn’t accessible from the hotel itself. Also there is no onsite dining like other abodes which was a little unexpected and a shame after a long travel, because of these things I would prefer to stay at Abode Woden and park across the road.

Self

8/10

Excellent

09 Jul 2026

Anna

Staff helpful and friendly, room clean and shower great.

Family_with_children

10/10

Exceptional

06 Jul 2026

Shamus

Awesome, I needed a charger cables they had one 🙌

Self

10/10

Exceptional

26 Jun 2026

Lynette

Nice spacious room

Self

8/10

Excellent

25 Jun 2026

Mukesh

More spacious, comfortable and warm than expected. Well filed out room including longe and dining area and kitchen. Comfortable bed and other linen. Very close to Australian Government Department of Health and not too far from City or Airport by car.

Self

6/10

Pleasant

20 Jun 2026

Ruby

$25 per day for parking made this stay too expensive to come back

4/10

Poor

12 Jun 2026

Stephen

Staff were not able to tell me what restaurants there were when asked if there was a Chinese or Italian restaurant in the area.

Air conditioning kept going on to standby even though the room was still cold

At 12.00 midnight on night three there was a false fire alarm and evacuation that had us all standing in Canberra's cold night for an hour. There did not appear to be anyone representing the hotel on site overnight. It also did not seem that either the police or fire brigade attended.

The next morning the reception staff did not know about the evacuation.

Self

10/10

Exceptional

31 May 2026

Irene

Amazing staff and awesome amenities would stay here again anytime walking distance to eateries as well

Partner

8/10

Excellent

27 May 2026

Tina

After a ‘rocky’ start to my stay the remainder was excellent. The staff went out of their way to be helpful. Thank you

Partner

10/10

Exceptional

21 May 2026

Hamed

The reception guy Muhammad was very nice and friendly and helpful my room was 228.very big one bedroom unit.will stay again when I back Canberra

Self

10/10

Exceptional

11 May 2026

Anton

Well equipped kitchen, room climate control was good, room was clean and comfortable

Self

10/10

Exceptional

11 Apr 2026

Martine

Very clean and roomy

10/10

Exceptional

05 Apr 2026

Patricia

A lovely stay; room has all we needed, including dishwasher, washing machine and dryer.
Staff welcoming and helpful.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

John

Great location to larger Westfield shopping centre if needed, excellent cafe just around the corner, onsite parking at additional cost.

Partner

2/10

Poor

19 Mar 2026

Christa

Room was devoid of any character, very old linen and towels, bedding awful and not cotton so felt hot all night,. No basic amenities such as toothbrush, shower curtain brown all around the edges. Tv hung in a wall where it couldnt be seen from the bed, massive glass windows/doors overlooking the carpark driveway and not soundproofed so could hear cars driving in and out all night. Only one staff member and they needed to open gate to check in- they were taking reservation calls so couldnt get in or out while the phone busy. House keeping walked in the room while I was in the shower despite the do not disturb sign. A seriously budget stay for a not so budget price. Wont be back

Self

6/10

Pleasant

11 Mar 2026

Gina

The rooms at this hotel are great ! Large and very clean and I’ve stayed here numerous times
Unfortunately I was in room 112 which was right on top of the entrance to building where around 1000 residents drive in and out all day and night and the banging of cars on grates and garage doors

Self

4/10

Poor

02 Feb 2026

Ben

No one at reception, incorrect detail for retrieving door keys. Wasn't made aware parking was additional. Room was not attended to.
On the bright side riom was nice

8/10

Excellent

22 Jan 2026

karen

Very clean roomy great bed very comfy

8/10

Excellent

28 Dec 2025

Rashmi

Room was spotless and so clean

6/10

Pleasant

28 Dec 2025

Tracey

Having to stream the tv through the phone is too complicated for an older person not good with technology. Having a normal tv set up would be better. Also there is virtually no parking nearby to pick up guests without walking

Friends_and_family Family

2/10

Poor

20 Dec 2025

Brennan

Room was above a noisy generator that was running from midnight onwards for hours. Could not get to sleep. Diesel fumes were coming into the room from the two large exhausts just below the windows. This was room 115. Will not be back and won’t send my staff back there unfortunately. Otherwise, place was clean and staff were friendly.

Business

6/10

Pleasant

28 Nov 2025

Nicky

Small bed dishwasher was tiny and difficult to use … it didn’t fit the plates provided in it.
Tv in bedroom didn’t connect to live tv as it dropped out continuously unless holding the cable in.
No opening windows for fresh air.

Leisure Family

10/10

Exceptional

27 Nov 2025

Charlene

Very handy location, clean facilities. Very suitable for an overnight stay in Canberra.

Business

4/10

Poor

19 Nov 2025

Benjamin

The Hotel didn't answer the phone for over 40 mins, I was then cut of twice when I rang back.
There is no parking outside the hotel and you are unable to access parking until you have checked (counter intuitive and very annoying)
On checking in, the staff member was surly and ambivalent to say the least, will definitely not stay there or at an Adobe by choice again.

Business

10/10

Exceptional

14 Nov 2025

graham

Clean and quiet

Business Self

8/10

Excellent

27 Oct 2025

Caroline

Great room

Location hard to find as is access but the room was great. No restaurant or bar

Partner

6/10

Pleasant

25 Oct 2025

Alison

Whilst I enjoyed the actual accomodation, comfort bed, kitchen and washer and a lovely clean bathroom, there were two issues. When I booked I explained I wanted parking. I was told there was ample parking and nothing further was discussed on that issue. I booked in good faith. Clearly when I arrived, parking was not booked and was not provided either. There is no parking in the streets (or very little if you are lucky enough to find any). I parked in the high rise parking building about 2 mins away but found it locked when I went to drive away and not open until 8am. Again, it was locked when I eventually returned. No entry at all!
My other issue: not able to locate my watch charger when I got home, it was confirmed after a phone call that I had left it in the room and the staff would post it to me at a cost of $20.00!!
I have a business which operates on postage and I am very familiar with the costing of postage. I live in Sydney and the cost to post would be approx less than half that cost.
Oh well, I’ll cop that one on the chin but overall whilst I cannot negatively rate the accommodation, the parking is a very big issue.
I will not stay there again!

Business_and_leisure Self

2/10

Poor

11 Oct 2025

michelle

Did not stay. No parking available as per advertised in the booking listing.
After a stressful day of hospital waiting, to get into the underground carpark to find no parking. Asking reception was told this needs to be booked. Had to go elsewhere and request refund through Expedia and get the hotel to allow this cancellation. Parking needs to be made clear through booking process.

2/10

Poor

06 Oct 2025

Prathibha

No parking onsite

Leisure Family

10/10

Exceptional

14 Sep 2025

Heng

Clean room

Friends

6/10

Pleasant

02 Sep 2025

Justin

There were no towels in the room and no one at reception during the night to request any. The toilet seat was not bolted to the toilet. The TV only supports chrome cast with not even simple free to air channels.

Business Self

10/10

Exceptional

24 Aug 2025

Janet

We stayed in a Wheelchair Accessibilty room. Perfect for my sister. Loved to be able to get a reserved car parking space, that we were able to get fo our room via lift. Had trouble with TV, which looked like someone before us had reset it or something ,. this was fixed by staff .Young girl at Reception was lovely, very helpful and accommodating .Hotel was close to Hospital., why we came.

Family

10/10

Exceptional

17 Aug 2025

Farnam

Only problem was no parking available due to limited spaces

Leisure Self

10/10

Exceptional

16 Aug 2025

Sarah

Staff was friendly, bed was comfortable & soft. Would recommend!

Business_and_leisure Self

10/10

Exceptional

16 Aug 2025

Sarah

Bed was comfortable.

Business_and_leisure Self

10/10

Exceptional

13 Aug 2025

graham

Work

No parking on site but large car park nearby,

Business Self

10/10

Exceptional

12 Aug 2025

Sue

So clean, quiet and comfy. The room had everything we needed. Would stay there again.

10/10

Exceptional

11 Aug 2025

Ron

Excellent

Family

4/10

Poor

06 Aug 2025

Scott

Couldn’t understand person in reception. Indian accent was too hard to understand.

10/10

Exceptional

29 Jul 2025

gina

This hotel I've stayed at a number of times. the rooms are really spacious- well designed with kitchens/laundry facilities and really great value
Highly recommend this hotel for large near new rooms and well designed hotel

Leisure Partner

10/10

Exceptional

26 Jul 2025

Ajaz

Very nice neat and cleaned

Business Friends

6/10

Pleasant

22 Jul 2025

Vera

Disappointing service

First point of contact gives an immediate impression: Reception staff did not seem friendly or interested. Felt very much like we were just a transaction.
Even though room service was available and requested, it was disappointing to find it was not provided. Was told on arrival that we only had to request it. Stayed 4 nights and we were never given any room service although we asked for it. Had to keep asking for things eg bath mat to mop up wet floor.
Rather than feeling like a welcome guest, we were made to feel like we were a burden. Things were not followed through properly. Felt like we were lied to regarding car parking where we were asked to return the key cause” it was booked out” but on returning the key a car park was miraculously & instantly found for us. Car park area had a large water leak and was potentially a safety hazard. It wasn’t attended to during the 5 days we were there.

Partner

4/10

Poor

21 Jul 2025

David

Go else where, no daily cleaning or topping up with fresh towels or even coffee

Partner

8/10

Excellent

11 Jul 2025

graham

Disappointed

Arrived and found you need to pre book parking, staff were surprised I didn’t know?? She told me all about what they couldn’t offer but nothing of what they could, I booked for a winter warmer package which comes with a gift which was not honoured upon check in, overall , disappointed with the property, especially lack of parking for guests , very surprised that a newish property had no parking to offer and only parking available was a couple of hundred meters away . But the room was nice

Business Self

8/10

Excellent

29 Jun 2025

Zhijun

New building, so rooms are new, spacious and well-equipped. This “hotel” is just 2 floors of the WOVA residential tower.
There is nowhere around the building to drop off / pick up guests. When we inquired about this at Reception, we just got a shrug in response.

Leisure Partner

10/10

Exceptional

15 Jun 2025

Mauricio

Check in and out es easy, room was really nice and clean. Staff was polite and helpful

Leisure Partner

10/10

Exceptional

04 Jun 2025

Ashraf

Amazing