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Best Western Hotel Arena

Gothenburg · Sweden

Baldersgatan 4, 411 02 Göteborg, Sweden, 6View location

7.8/10Very good1,002 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort7.6/107.6
Condition7.6/107.6
Amenities7.4/107.4
See all ratings
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Hotel Arena

Small, intimate hotel with 58 rooms. Quiet surroundings in the center of Gothenburg. Parking in private courtyard and garage with possibility to charge your electric car. Walking distance to everything: Ullevi arena 300 m, train & shopping center 900 meters, the Avenue 1300 meter, Liseberg & Exhibition centre 1500 meters.

Coffee, tea and cookies around the clock at no cost at the hotel.

Read more about this hotelShow less

A stay at Best Western Hotel Arena places you in the heart of Gothenburg, a short 5-minute walk from Nya Ullevi Stadium and within 3 minutes by car from Liseberg Amusement Park.

This hotel is 0.5 mi (0.7 km) from Garden Society of Gothenburg and 0.5 mi (0.9 km) from Alfie Atkins Cultural Centre. Stay in one of 58 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected.

Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Only dogs are allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Self parking fee: EUR 25 per night (in/out privileges)
    • Pet fee: EUR 25 per pet

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Swedish

    English

Nearby attractions

Nya Ullevi Stadium 0.4 km / 0.2 mi
Gamla Ullevi Stadium 0.6 km / 0.3 mi
Garden Society of Gothenburg 0.7 km / 0.5 mi
Alfie Atkins Cultural Centre 0.9 km / 0.5 mi
Queen's Square 0.9 km / 0.5 mi
Nordstan Shopping Center 1 km / 0.6 mi
Palm House 1.1 km / 0.7 mi
Scandinavium 1.1 km / 0.7 mi
Brunnsparken 1.2 km / 0.8 mi
Swedish Exhibition and Congress Centre 1.2 km / 0.8 mi
Kungsgatan 1.3 km / 0.8 mi
NK Göteborg 1.3 km / 0.8 mi
Valhalla Swimming Hall 1.3 km / 0.8 mi
Skansen Lion 1.3 km / 0.8 mi
Gothenburg Town Hall 1.4 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2013
  • Total number of rooms: 58
  • Number of floors (main building): 7
  • Number of floors (annexe): 7
  • Single rooms: 30
  • Double rooms: 16
  • Family rooms: 16
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 36 more facilities & services
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Laundry service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • Newspaper stand
  • Luggage room
  • Café
  • Non-smoking area
  • PhotocopierExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Vegetarian meal
  • Snacks
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Best Western Hotel Arena

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Best Western Hotel Arena

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Best Western Hotel Arena

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Best Western Hotel Arena

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST-5
    DOUBLE STANDARDPhoto unavailable4 photos

    Best Western Hotel Arena

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Best Western Hotel Arena

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 12 m²SGL.ST
    SINGLE STANDARDPhoto unavailable5 photos

    Best Western Hotel Arena

    SINGLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wake-up service
    • Wi-fi
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Satellite TV
    • Plug adaptor
    • Hi-fi
    • Internet access
    • Centrally regulated air conditioning
    • Central heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin NON SMOKINGDouble or Twin • NON SMOKINGDBT.NM

    Photos are not available for this room type.

    Best Western Hotel Arena

    Double or Twin NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMY • 1 Bedroom • 18 m²DBL.EY
    DOUBLE ECONOMYPhoto unavailable3 photos

    Best Western Hotel Arena

    DOUBLE ECONOMY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Room amenities

    • Internet access
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable5 photos

    Best Western Hotel Arena

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Hot tub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Best Western Hotel Arena

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Best Western Hotel Arena

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable5 photos

    Best Western Hotel Arena

    TWIN STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH KITCHENETTEDOUBLE • WITH KITCHENETTEDBL.KT

    Photos are not available for this room type.

    Best Western Hotel Arena

    DOUBLE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Hotel Arena

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Best Western Hotel Arena

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Best Western Hotel Arena

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Internet access
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Best Western Hotel Arena

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Best Western Hotel Arena

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Hotel Arena

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Hotel Arena

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Best Western Hotel Arena

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Best Western Hotel Arena

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Hotel Arena

7.8
Very good
1,002 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
7.6 /10
Condition
7.6 /10
Amenities
7.4 /10
100 reviews shown
8/10
Excellent
05 Aug 2026
Herve
The location isn't the best; it's a bit far from the city center. The hotel itself is great clean with nice rooms though the parking situation is inconvenient, as you have to walk about two blocks to leave your car at a nearby arena's lot. The breakfast is excellent, offering a wide variety of choices. Overall, I’d say the hotel is worth it, and I would stay there again.
8/10
Excellent
28 Jul 2026
Denise
Room was very clean and beds were spacious and comfortable. Staff were outstanding, they all spoke English and were very friendly and helpful, always on hand to help. Breakfast was fantastic with lots of variety and warm croissants each day. The nearest tram stop is at the end of the street and its very easy and accessible to navigate around Gothenburg.
10/10
Exceptional
28 May 2026
Eric
Bon petit déjeuner, hôtel situé non loin de la gare ferroviaire, hombre très propre
Self
10/10
Exceptional
18 May 2026
Anne
Nice room, double bed, the deep soaking tub was a real treat and hard to find in other hotels. The breakfast was good, the staff was supportive, I was able to work on my laptop in the dining area after breakfast, the staff helped me with directions to the tram and the bus, the Thai restaurant around the corner was very good.
Self
8/10
Excellent
20 Apr 2026
Lauren
Good location, easy to check in
Partner
10/10
Exceptional
01 Oct 2025
Marina
Ok
8/10
Excellent
26 Jul 2025
William
This hotel was very convenient for anything around the city. Staff was very helpful and gave us their own personal fan when they didn't have to. They put the guest before themselves.
Leisure Partner
6/10
Pleasant
11 Apr 2025
Sian

Cheap and cheerful, good for location

Great hotel for a central stay but found it looking a bit tired with paint cracking on walls. Room was spacious however walls are thin and I found myself being woken early by the alarm of the room next door one day and by bin collection outside at 6am the next morning. It would have been nice to have a little more signage for rooms and amenities like the breakfast room but overall a cheap and cheerful stay.
Self
4/10
Poor
21 Dec 2024
Yvette
Easy acces to the hotel and friendly staf, but the beds are terrible and not enough towels in the room. It was also very hot and temp was not adjustable.
Leisure Family_with_children
10/10
Exceptional
25 Oct 2024
Verified traveler

Comfortable, clean, quiet location, nearby central

Easy walking distance from the train station, located in a quieter, more rural part of town but with many quaint restaurants and grocery stores still nearby for accessibility. The hotel from the outside looks like an apartment but rooms were clean, bed was very comfortable and bonus there is a bathtub which you don't come by too often. The staff are very friendly and the breakfast is one of the best I've had. This hotel was a gem of a find.
Business
8/10
Excellent
10 Aug 2024
Carissa

Nice hotel

Nice staff, good breakfast, great location.
Business
10/10
Exceptional
09 Aug 2024
Kishor
Good clean hotel with a large room and a comfortable large bed. Great staff. The area around isn't the best but it is safe with many restaurants and is vert close to the central railway station.
Leisure Partner
10/10
Exceptional
15 Jul 2024
Justin
All of the above.
Leisure Self
8/10
Excellent
02 Jul 2024
Feras
I like the staff there, Great location and the breakfast 😊
Leisure Friends
10/10
Exceptional
27 Jun 2024
Justin
Good bed, nice people, good breakfast, all good!
10/10
Exceptional
16 Jun 2024
Jonathan
Very nice stay at the Sure hotel. 10 mins walk from the train station so it was a great location to be in. Staff were really helpful for early breakfasts to go/ storing luggage before check in. Would recommend.
Business Self
6/10
Pleasant
14 Jun 2024
Wing
On the night we stayed, the entire hotel did not have hot water ! There was no communication to the guest.

Not enough towels to use. They provided two large towels and one medium towel. You would to ask for extra towels.

Leisure Family
10/10
Exceptional
12 Jun 2024
Julie

Great value

We had a very late check in due to a late flight, which is why we chose this hotel. We left too early for breakfast but the inclusive breakfast buffet did look amazing (as I popped my head in for a peek). The room was lovely and I really did feel you got great value for your money here. I would come back and stay here.
Friends_and_family Family
10/10
Exceptional
12 Apr 2024
Magezi
The place is quite and has good breakfast
Business Self
10/10
Exceptional
08 Apr 2024
Lisa
Convenient location, easy walk around, less 15 minutes walk to central station. Very good breakfast, nice staff. I travel a lot around the world, this is the best hostel, very recommended.
Leisure Self
10/10
Exceptional
30 Dec 2023
Jackie
A hidden little gem!! Greta location, wonderful breakfast and stellar staff! Hidden away in a quaint location you wouldn’t expect what you get for your $ here! Lift is small but stairs are good for you😉👍
Leisure Family
8/10
Excellent
30 Sep 2023
Nikolas
The only real problems were odors that came from the bathroom (cheesey), some fried chicken odor thru the hall at 6am, noisy guests, no usb plugs, no heat and few tv channels. That sounds like alot, but, it was good. Some things beyond their control. Buffet looked good too.
6/10
Pleasant
08 Aug 2023
Lori
Ran out of items at the breakfast buffet and was unable to get a refill. No follow-up when asked for assistance booking transportation.
Leisure Family
8/10
Excellent
21 Jun 2023
George
A good choice for Gotheborg.
Leisure Self
8/10
Excellent
24 May 2022
Michael

Nice

Nice clean room. Quiet and lots of variety on the breakfast. Definitely would recommend 😊👍
Self
10/10
Exceptional
18 Apr 2022
Rikke Berlin

Good value for money and good breakfast

Located in quiet street.
Spacious, well functioning room. We had a 4-persons family room, and one of the beds were a pull out sofa. Worked fine.
Possible to charge electrical car in parking cellar for a flat fee of SEK 200.
Friendly and available staff.
Very good breakfast. Good selction, fresh quality. Kids loved the make-them-yourself waffles.
The, coffee, juice and biscuits available for free all day.
Generally good value for money, and we had a pleasant stay.
Friends_and_family Family
10/10
Exceptional
07 Apr 2022
Naci

Great place to stay

They have great people in the reception.
Too easy to check in/out.
Clean and big room.
Friends_and_family Family
10/10
Exceptional
15 Jan 2022
Roberto
Staff is very friendly and keen
Leisure Family
4/10
Poor
07 Jan 2022
Willy
Room had sticky floors, drink stains on the desk and headboard shelf. Also it was covered with dust. Third person bed was a sofa with the cushions removed. It was uncomfortable. We ended getting an extra room.
Leisure Family
8/10
Excellent
28 Nov 2021
Verified traveler
decent enough accommodation in a good location, not far from main station
Business
4/10
Poor
01 Oct 2021
Verified traveler
Really bad service, incredibly bad breakfast. The room was dirty! The bed sheets were stained. Overall just very bad.
Business
8/10
Excellent
07 Jul 2021
Rodrigo

Hotel Review

Good location. Old Building. Good service from staff. Free waffles and coffee during evening.
Business
6/10
Pleasant
13 Mar 2021
Kevin

Ok but they can do better

I expected better service and better breakfast from best western. This was less than the standard i expect from this chain. It wasn't bad, just not as good.
Friends_and_family Friends
8/10
Excellent
09 Nov 2020
Catherine

Lovely stay

The room was nice and the staff are lovely. The breakfast was very good with herring and cinnamon rolls. They have tea and coffee avaliable for free all day!
Partner
8/10
Excellent
03 Aug 2026
Martin Palle Kristoffersen Mølholm
Intet at bemærke. Stop med at forlange.
6/10
Pleasant
02 Aug 2026
Annika
Personalen var trevlig och tillmötesgående. Dock var hotellet inte så fräscht. Vi kunde inte använda våra handdukar pga att de luktade surt, även de nya handdukarna som vi bad om luktade illa. Både rummet och allmänna utrymmen kändes slitna och dåligt städade.
10/10
Exceptional
02 Aug 2026
Theo
Ett bra boende lagom långt till alla aktiviteter runt centrum
10/10
Exceptional
01 Aug 2026
Anita Klemetsen
Ok, hotell.
10/10
Exceptional
31 Jul 2026
Martin
Snäll personal och väldigt rent och fint på rummet.
10/10
Exceptional
28 Jul 2026
Niclas
Ett väldigt fint hotell som ligger centralt i Göteborg. Stora, rymliga och välstädade rum. Jättetrevlig och vänlig personal. Jättefin frukost. Är väldigt nöjd med detta hotell och kommer garanterat att välja detta igen då jag besöker Göteborg.
6/10
Pleasant
28 Jul 2026
Ottmar
Greit hotel for pengene
God mat på restaurantene like ved

Veldig god seng😊
6/10
Pleasant
28 Jul 2026
Linn Bindu
Utrolig dårlig klima anlegg, veldig varmt på rommet ( familie rom). Syntes også det var lite og dårlig utvalg av frokost, så denne droppet vi andre dagen.

Veldig hyggelig personal. Helt greit overnattingssted, om man ikke skal oppholde seg mye på hotellet.
10/10
Exceptional
25 Jul 2026
Henrik
Jag åt inte frukost och hade inte balkong. Men prisvärt👍
4/10
Poor
25 Jul 2026
Reijo
Ej prisvärd plus dock till frukost och den kvinnliga medarbetaren som fixade felet på betalningen hans kollega hade gjort
6/10
Pleasant
24 Jul 2026
Hauk Dehli
Minus for 120’ seng, ingen AC og sølvkre på gulvet.
Positivt overrasket over god frokost.
8/10
Excellent
23 Jul 2026
Susanne
Personalen var väldigt hjälpsamma
Vi kom klockan 15,30 incheckningen var kl 15 .
Vårt rum var inte städat så vi fick vänta ca en timma innan vi kunde få vårt rum
Inte så kul när man kört bil ca 5 timmar och längtar efter en dusch
6/10
Pleasant
22 Jul 2026
SEBASTIAN
Vad är det för poäng med att ha ett pentry utan köksutrustning? Det fanns inte så mycket som en tesked.

Det angavs inte hur stort rummet var vid bokningen - det visade sig vara mikroskopiskt.

Egentligen verkar detta inte vara ett riktigt hotell i grunden, utan ombyggda studentlägenheter eller liknande, med märklig layout.

Definitivt inte värt priset och 3,5 stjärnor förefaller oerhört optimistiskt.

Kan ej rekommenderas.
8/10
Excellent
21 Jul 2026
Anders
Lite dåligt städat, annars OK, garage med laddplats ett plus
10/10
Exceptional
21 Jul 2026
Alv Magne
Enkelt, men helt greit hotell. Sentralt plassert, med egen parkering i bakgården. Flott rom, god frokost og meget vennlige og behjelpelige ansatte.
Førsteinntrykket var litt så som så, men det ordnet seg når vi kom inn. Totalt sett meg bra for vi skulle kun sove og spise frokost.
Friends_and_family Family
8/10
Excellent
20 Jul 2026
Åsa
Incheckning bra bemötande. Sämre under frukosten. Frukosten fylldes inte på kontinuerligt. Vi satt där i 25 minuter och ingen bacon kom under den tiden.
Rummet bra och bekvämt. Skönt med många fönster att använda när det inte fanns AC.
Friends_and_family Friends
4/10
Poor
19 Jul 2026
Helena
- Trappsteg upp till ingången till hotellet, blev jobbigt att bära våra tunga väskor.
- Ingången till hotellet gick till ett trapphus, även här behövdes väskorna bäras upp några trappsteg för att komma till hissen.
- Endast en liten skraltig hiss som gick väldigt långsamt, när gjordes översyn senast?
- Mörk korridor där belysningen endast bestod av en svag lampa ovanför varje rum.
- Slitna och sunkiga rum.
- Hade problem med TVn på rummet, \"får se om jag hinner kolla på det då jag har så mycket annat att göra\" blev svaret när vi påtalade problemet. Anställ fler så ni hinner det ni ska, inte vårt problem.
- Apelinjuicen var blaskig, smakade inte apelsin.

Här bor vi aldrig mer.
Partner
6/10
Pleasant
17 Jul 2026
Tommy
Enkelt boende som funkade bra, men saknade luftkonditionering på rummet, fanns en bordsfläkt i ena rummet.
Frukost hel ok, men barnen saknade pannkakor.
Friends_and_family Family
4/10
Poor
15 Jul 2026
surachai
Jätte varmt. Inga fläkt. En del ljud om man öppna fönster. Trodde först att vi hamnade fel. Trodde att det var student korridor. Priset var ändå inte värd med tanken på hur det såg ut. Rummet var helt okej. Inget kräsna. Frukost var ju okej. Nästa alla var 7 gäster var besvikna. 😅
Friends_and_family Family
6/10
Pleasant
15 Jul 2026
Camilla
Tradig frukost. Allmänt slitet. Läget dock toppen.
Friends_and_family Family
6/10
Pleasant
15 Jul 2026
Birgitta
Rummet var rent, frukosten bra, incheckningen var krånglig när vi skulle göra våra egna nyckelkort, fanns dålig information om att det fanns en öppen reception
Partner
6/10
Pleasant
12 Jul 2026
Svein Åge
Rom og service helt ok. Minus for frokost. Skitne bord, generelt middels kvalitet på mat og oppfølging.
Friends_and_family Family
4/10
Poor
12 Jul 2026
Ann-Katrin
Vi blev så besvikna. Rummet vi fick var som ett litet utrymme som dom tänkte här kunde vi klämma in ett rum till. Det stod en 140 bädd. Sängen hade en grop i sig så den som låg ytterst låg på kanten för att inte glida ner. I huvudänden var en träskiva mot fönstret och mellan den o väggen var där så mycket skräp andra slängt ner o damm. Detta såg vi först sent på kvällen. Bilderna stämmer ej med hur rummet var. Vi påpekade det och fick till svar ok vi kollar bilderna. Sen var den diskussionen slut. Annars ligger hotellet perfekt med en trevlig utsikt in på en fin innergård. Frukosten var ok. Helt ok utbud.
Friends_and_family Family
8/10
Excellent
12 Jul 2026
Gunilla
Fin frukostbuffé, allt man kunde önska sig
8/10
Excellent
11 Jul 2026
Haris
Nära till centrum,rent rum,toppen personal,frukost ...
10/10
Exceptional
10 Jul 2026
Karen
Godt fornøyd med oppholdet.
6/10
Pleasant
10 Jul 2026
David
Frukosten var fin. Rummen rena.
Friends_and_family Family
8/10
Excellent
09 Jul 2026
Hemen
Fint hotell i riktig bra läge. Det kan vara jobbigt om man har barnstol/rullstol då är svårt att anpassa enten efter det, så man måste bära eller gå runt via parkeringsplatsen.
Friends_and_family Family
8/10
Excellent
08 Jul 2026
Lene blaabjerg
Dejligt central, rene værelser, fantastik morgenmad
Friends_and_family Family
6/10
Pleasant
07 Jul 2026
Ronny
Noe slitt. Og MYE støy fra gata. Tvn virker ikke.
Friends_and_family Family
6/10
Pleasant
07 Jul 2026
Trine
Desværre var der ikke redt op til tre, som der var bestilt. Men med lidt hjælp klarede vi det selv. Værelset virkede mindre end hvad der var bestilt, da det oprindeligt skulle have været til fire og det var der i hvert fald ikke plads til med kun en opredning på en sovesofa foruden dobbelt seng.
Friends_and_family Family
6/10
Pleasant
07 Jul 2026
zana
Tänkte att det var nära från centralstationen, men det var långt att dra en stor väska mitt i natten. Dock uppfattade jag vägen dit som trygg. Har bott tidigare på fräschare hotell med bättre frukost till samma pris, med det var rätt slutsålt för tillfället.
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Gabriella
Superiorrummet hade både en balkong och bubbelbadkar, det var uppskattat.
Partner
6/10
Pleasant
05 Jul 2026
Anna
Greit nok hotell - gammelt, og litt slitent. Ikke restaurant eller bar på hotellet. Veldig basic rom, men stort.
Friends_and_family Family
2/10
Poor
03 Jul 2026
Sunna
Handdukarna luktade starkt av mögel eller fukt. Var de än tvättas så finns det fuktskada där. Slitet rum, såg inte ut som på bilderna. Dyr hotellnatt för att vara så slitet. Möttes inte av en enda personal.
Partner
8/10
Excellent
01 Jul 2026
Anette
Bra rum som var rena och fräscha. Bra läge på hotellet
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
Petra
Fantastisk trevlig personal
Partner
6/10
Pleasant
29 Jun 2026
Christian
Die auf der Internetseite beschriebenen Parkmöglichkeiten müssen heftig bezahlt werden.
Der Eingangsbereich und die Wände der Flure zu den Zimmern sind sehr dunkel gestrichen.
Zimmer, Betten, Bad und Frühstück waren gut.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Martin
Superbra personal som var trevlig jag behjälpliga.
Partner
8/10
Excellent
27 Jun 2026
Ann
Funktionellt o rent duschrum
Hjälpsam personal
Mycket bra frukost
Partner
8/10
Excellent
26 Jun 2026
Vanesa
Obekväma kuddar, det fanns ingen kylbar i rummet.
Det var väldigt smidigt med incheckning när vi kom sent, det var bra!!
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
Petra
Nära det mesta inte för dyrt
Friends_and_family Friends
8/10
Excellent
24 Jun 2026
Alain
Ingen städning tyvärr. Tråkigt.
6/10
Pleasant
23 Jun 2026
iqbal
Den behöver mer täckning på gästerna
10/10
Exceptional
20 Jun 2026
Elisabet
Inget att klaga på. Rum, frukost ja allt var bra.
Partner
10/10
Exceptional
19 Jun 2026
Mona
Fint sted, tæt på sporvogn Ullevi Nordre,
Self
8/10
Excellent
19 Jun 2026
Svein
Godt fornøy med Alt!

Måtte dra en dag før av egne grunner.
Friends_and_family Family
8/10
Excellent
19 Jun 2026
Roger
Bra frukost
10/10
Exceptional
18 Jun 2026
Marie
Vi blev positivt överraskade av detta hotell. Allt var toppen och priset var kanonbra.
Partner
8/10
Excellent
15 Jun 2026
Torbjörn
Frukost ok.
10/10
Exceptional
14 Jun 2026
Eric
Jättebra hotell, prisvärt och smidigt!
Self
10/10
Exceptional
13 Jun 2026
Kristina
Hotellet var mycket prisvärt och överträffade min förväntningar. Fint rum, tyst även om vi hade ett rum ut mot gatan. Mycket hjälpsam och trevlig personal. Frukosten var riktigt bra med nybakade bullar. Eftersom vi var i Göteborg för att se fotboll var läget förträffligt, nära både Gamla och Nya Ullevi. Nästa gång vi kommer upp till Göteborg blir det samma hotell.
Friends_and_family Friends
6/10
Pleasant
13 Jun 2026
Donny
It was cheap and close to beer
Self
4/10
Poor
08 Jun 2026
Dragan
Our room was located on the 6th floor, but since the elevator only went to the 5th, we had to drag our luggage up the stairs. The room was too small for 3 people and apart from a small table, there was a lack of furniture, so we had to keep our clothes unpacked. The room was also not cleaned properly, when we checked in, there was empty 2L Coke bottle on the balcony, as well as some stuff left in trash bin.

The breakfast was relatively okay. Regarding location, even though it's not the nicest area, it felt safe and has good connection with public transportation and central station.
Family_with_children
8/10
Excellent
05 Jun 2026
Carl-Anders
Mycket trevlig personal och god frukost på
8/10
Excellent
05 Jun 2026
Kai
Det var väldigt jättebra!
8/10
Excellent
04 Jun 2026
Lene
Fin beliggenhet
6/10
Pleasant
02 Jun 2026
Jennifer
Nära centralen. Trevlig personal. Småtrist frukost
Business
8/10
Excellent
01 Jun 2026
Michael
Bra men mörkt i korridoren
Friends_and_family Friends
10/10
Exceptional
01 Jun 2026
Ella
Fantastisk och hjälpsam personal. Jättetrevliga, det enda hotellet i Gbg som lät oss checka in tidigare, och nu pratar jag inte om nån timme utan hela 5 timmar före.
Tack så väldigt mycket för det.
Friends_and_family Friends
10/10
Exceptional
01 Jun 2026
Michael
Mycket bra hotell och en god frukost
Self
8/10
Excellent
01 Jun 2026
Anneli
Bra frukost och god service från personalen samt ett gott bemötande. Sköna sängar.
Partner
8/10
Excellent
31 May 2026
Adrian
Vćldigt prisvärt. Dock var rummen i minsta laget. Personalen var tillmötesgående och väldigt hjälpsamma och artiga.
Friends_and_family Family
8/10
Excellent
31 May 2026
Ramona
Okey
6/10
Pleasant
31 May 2026
Richard
It was good - good rooms and ok breakfast
Friends_and_family Family
6/10
Pleasant
29 May 2026
Anders
Bodde 2 nätter men personal missade att se över rummet. Ok pris för boendet och bra läge.
Partner

Location & surroundings

Best Western Hotel Arena
Baldersgatan 4, 411 02 Göteborg, Sweden, 6, Gothenburg, Sweden

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Best Western Hotel Arena

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