Name: Sure Hotel by Best Western Center
Address: Stora Badhusgatan 28, Gothenburg, 411 21, SE

8/10

Excellent

03 Aug 2026

Yousri

No comment

10/10

Exceptional

30 Jul 2026

Christopher

Breakfast was awesome there! Only there one night but hotel was within walking distance of the central station and museums around.

10/10

Exceptional

09 Jul 2026

Robert

Very quiet hotel that is situated in a convenient location. It is a short walk to the ferry, close to bus and train stations to get around the city. Delicious morning breakfast.

Family

10/10

Exceptional

08 Jul 2026

Judy

Loved available juice, tea, coffee, cookies 24/7. Location perfect. Desk staff friendly.
Punch hole in wall. Shower water spreads on floor of bathroom. Fan was helpful. Windows open with crank handle. No screen. One open width. Breakfast delicious--it was the best!

Family

10/10

Exceptional

27 Jun 2026

Barry

This hotel was really good value for money in a great location only a short walk from the city centre and 2 minutes walk from Stenpiren to catch trams, boats and busses.
The buffet breakfast was really nice and well presented and the room was ideal for my short city break.
The staff were all extremely helpful and friendly. With an extra shout to Ida who helped hugely suggesting easiest ways to get around town to see the locations I had on my agenda.
Thank you Ida and all of your colleagues. 10/10 service and I wouldn’t hesitate to book here again next time I’m in Gothenburg 😃

Self

10/10

Exceptional

15 Jun 2026

Gerald

Yosan, the reception when I checked in, was extremely helpful and offered plenty of great advice on parking, places to eat and drink.

Self

10/10

Exceptional

02 Jun 2026

Sandie

The hotel was a great location to explore the city. The rooms were clean and spacious. The breakfast area and all day 'free' tea, coffee hot chocolate and cakes was a nice touch. I would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

10 May 2026

Laura

Lovely little hotel😊
Staff were lovely and so friendly, a true asset to your hotel!
Free tea and coffee 24/7 is also a nice touch👌
Room was a little small but it was clean and comfortable for a good nights sleep.
If I find myself back in Gothenburg I will definitely stay here again!

Self

6/10

Pleasant

08 May 2026

Joanna

Hotel is ideally located in Central Gothenburg. Near to Steinpiren Station (2 mins walk) for buses/tram access and close to the Haga District (5 mins walk). Therefore close to plenty of transport options, shops, 7/11 shops, takeaways, Independent shops, bars, restaurants and the Feskekörka Market.

The hotel itself is very run down and in dire need of an deep clean and update. The room I had was a small single - the room itself was run down - dirty curtains, blood on the walls, parts of the walls with dents in. The bed was comfortable. The bathroom was clean and tidy. The downstairs breakfast area is clean/tidy but appears run down. There is lift access even if it is slow. The stairwell again needs a clean and update and noted part of the banister was broken.

The staff are very friendly, helpful and avaliable around the clock. Cleaning of the room avaliable on request and done.

The breakfast avaliable has a good range of European breakfast options including pastries, biscuits, meats, cheese and salad items. Extensive options for hot drinks and juices. Drinks also avaliable around the clock. Also able to purchase soft drinks from reception.

Self

10/10

Exceptional

22 Apr 2026

Per Johan Niklas

Mycket trevlig och hjälpsam personal.

Self

10/10

Exceptional

13 Apr 2026

Marcus

Pleasant hotel in a convenient location with lovely staff. The rooms were basic, but cleane and comfortable, and good value for the price paid.

Self

8/10

Excellent

09 Apr 2026

Maria-Aikaterini

Very central location. Close to shops, supermarkets and public transport. Staff were very friendly, accommodative and informative. Our room was very clean and spacious but there were no coffee-making facilities. WiFi was no problem. The beds were comfortable but the sofa bed wasn't. The breakfast was not as expected. It had a limited selection of bread and pastries but a massive selection of cheese and vegetables. Scrambled eggs were undercooked, the toaster could only fit two slices of bread at the same time so there was a queue, the seating area was very small, conserves were bland and the boiled eggs were fridge-cold hence they weren't fresh and might have been boiled many days in advance for staff's convenience. Also, the times were too early. The breakfast was between 06.30-09.30 on weekdays and between 07.00-10.30 on weekends. Overall it was a good stay but the breakfast was a letdown.

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Anderson

Hotel was located at downtown Gotenberg, the entrance is small and I walked passed it. Breakfast is great juice, coffee, smoothie, scrambled egg, bacon & beans. Choice of bread, cold cuts, veggie etc. Walk one km you can catch the airport bus. Will stay again if I am in town. Rooms are small but adequate for one person.

Self

6/10

Pleasant

03 Dec 2025

Robert

Great room

10/10

Exceptional

23 Nov 2025

Edgar Benavides

I had a nice/comfortable stay.

Leisure Self

8/10

Excellent

04 Nov 2025

Tamas

Staff were extremely lovely and helpful. The breakfast was good and the availability of a variety of coffees and teas all day was a very welcome surprise. The rooms however are dated and the breakfast tables are mainly set up for couples, not families.

Leisure Family

8/10

Excellent

29 Sep 2025

TRACEY

Staff were very friendly and helpful, room was a bit dated, but tidy and clean. Perfect location for us

Leisure Family

10/10

Exceptional

30 Aug 2025

John

Best hotel in Gothenburg

Centrally located hotel. Clean and spacious rooms
One of the best breakfasts I’ve ever had whilst travelling.
The staff are warm and welcoming
Really liked the availability of coffee and juice with home cooked cookies 24 hours a day

Friends_and_family Friends

6/10

Pleasant

26 Aug 2025

?

Small and old room. Good breakfast for the price.

Leisure Self

2/10

Poor

22 Aug 2025

gareth

Needs decorating and modernising.

This place seems like it was last decorated in about 1950. Really needs modernising. For 10 euros more i wished i booked other hotels which id used before

Business

8/10

Excellent

05 Aug 2025

Alex

Good for the budget price. The twin room was an L shape, good for a bit of space between the beds. Free breakfast kept well stocked with gluten free options. Next to Stenpiren quay and short walk to Haga district so prefect if not pretty.

Leisure Family

10/10

Exceptional

01 Aug 2025

Colleen

Good budget hotel

This is a great budget hotel in a good location, close to tram lines and parks. The room was small but well furnished. Staff was friendly and breakfast was good! Wifi not super strong in the room but they have a nice common area with free tea and coffee and cookies if you need to work

Self

6/10

Pleasant

29 Jul 2025

Julie

Good location, old building, single very basic room but excellent friendly staff make it a good option.

Business_and_leisure Self

6/10

Pleasant

22 Jul 2025

Phillip

Very convenient, good breakfast and staff friendly.
Rooms small, no airconditioning during unusually hot weather and showers have only shower curtain which usually led to water spreading over floor.

Leisure Self

10/10

Exceptional

25 Jun 2025

Verified traveler

Very good breakfast and location

Friends_and_family Friends

8/10

Excellent

24 Jun 2025

tony

Clean, friendly staff, good continental breakfast choice plus scrambled egg. Bacon and beans as an addition or a
Warm choice.. 24 hour coffee, tea and biscuits. A few minutes walk away from tram, bus and ferry services

Leisure Self

10/10

Exceptional

30 May 2025

Lisa

2 nights as a couple

Super friendly staff very attentive clean room suerb buffet breakfast and free tea coffee snacks available during the day. Very central to shops bars loved it!

Partner

6/10

Pleasant

07 Jan 2025

Michael

5 star service in 3 star hotel

A great stay, service from thec4 girls i met was outstanding, so friendly and helpful.
Free coffee, waffles and biscuits all day.
20 min walk from main station.
2 mins from Stenpirren trams 1 and 11.
Room was small, no safe and no fridge, very good showrr.
Breakfsst 3 hot choices and plenty cold buffet available.
A 10 min walk to the shops, close to ferry terminal and old town
Once again the service was excellent and I'd recommend it

Self

10/10

Exceptional

23 Dec 2024

Robert

Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.

8/10

Excellent

08 Oct 2024

Emma

Pros: comfy bed, lovely staff, great location, good breakfast selection.

Cons: Light in room didn’t work, room was tiny and didn’t have a mirror in actual room to get ready with had to get ready in bathroom which was so small. Toilet flushed but all excrement would come back into the toilet after a while. Drains smelt. Shower powerful but flooded the bathroom. Old and worn decor needs a good revamp. Breakfast although great selection, was like feeding time at the zoo, it’s so small the buffet room that you’re on top of everyone. Didn’t bother going again as struggled to find somewhere to sit as it’s too small.

Leisure Self

8/10

Excellent

05 Sep 2024

Calvin

Good value, great service looks a little dated

Good central location with public transport a few minutes walk away. Lovely welcome and great service from the staff. Decent selection for breakfast and the afternoon waffles were a nice touch. I would have preferred tea/coffee facilities in my room but a good selection of hot and cold soft drinks (including biscuits 😋) were available for free in the breakfast room 24/7. Some of the common areas look a little dated, but the room was modern with a comfortable bed and a sofa.

Self

10/10

Exceptional

04 Aug 2024

Laufey

It worked great for us

8/10

Excellent

30 Jun 2024

Bin

Location is decent, a few buses and tram is 5 min walk, two stops from central train station. staffs are nice and friendly. But the whole building is kinda old, water drains very slow in the sink, maybe is to build pluming issue, and the towels are old and smell bad. I am in the non smoking room, but I smell the sole in the morning, probably the as from nearby room.

Leisure

6/10

Pleasant

21 Apr 2024

Carina

.

Leisure Friends

10/10

Exceptional

19 Feb 2024

Sophie

Hotel was great but doesn’t look like the pictures! Staff were amazing and the breakfasts were good, however felt a little deceived by the room pics. It’s not as up to date and modern as it looks, maybe this was just our room, I’m not sure! Very clean and comfortable so I can’t really complain. Only thing is that the walk in-shower we had didn’t have a tilted tray so the whole floor ended up wet.
I would recommend if you are going to Sweden for a few nights and won’t be in the room for very long- but good value for money and overall a good experience.

Leisure Partner

10/10

Exceptional

07 Feb 2024

Arne

Very nice little hotel. Super staff, and good value. Just perfect for some workdays in Gøteborg. Sleeping and a little work in the room and common space.

Business Self

8/10

Excellent

08 Aug 2023

darren

Hotel was ideally placed for what we needed to do close to center and ferry ports and tram access. Staff were very good

Friends_and_family Friends

10/10

Exceptional

19 Jul 2023

Adolfo

Back in Göteborg!

Great hotel experience that fit my needs.

Self

10/10

Exceptional

27 Jun 2022

Laura

Really great stay. The staff were so nice and helpful! The room was small and clean. It worked well for us

Leisure Partner

8/10

Excellent

19 Jun 2022

Verified traveler

Good location with misleading parking situation

Good and central stay. A bit noisy both from passing trams as well as the room above as we could hear them walking upstairs.

The parking however, there is no parking with the hotel, but rather a public paid parking across the street. Even the person in the reception wondered why it keeps saying the hotel has parking when it does not. As for the suggestion that it would be 100-200 SEK/day, that's just not true. We ended up paying 600 SEK for 1½ day.

Partner

10/10

Exceptional

06 Dec 2021

Verified traveler

Great location, nice hotel (rooms are a bit older, but nice), excellent breakfast.
Coffe and cookies during the day are great idea.

Friends_and_family Friends

6/10

Pleasant

04 Aug 2026

Jane Mosbæk

Rigtig fin morgenmad. Parkering lidt besværlig. Værelserne var slidte, men hvis du bare skal sove og ikke har de store krav, så er det fint til prisen.

8/10

Excellent

01 Aug 2026

Margareta

Rummet var i minsta laget men uppvägdes av ett perfekt läge där man utanvidare tog sig till fots överallt. Trevlig och hjälpsam personal. Rent och fint.

8/10

Excellent

01 Aug 2026

Bob

Enkelt og greit, god beliggenhet,

4/10

Poor

31 Jul 2026

Anita

Ikke aircondition, fryktelig varmt, ikke mulighet for å regulere temperaturen, trikk som gikk like under vinduet, umulig å få sove der. Liten og trang frokostsal. Bilder og virkelighet var ikke samstemte. Vi booket ut etter en natt.

8/10

Excellent

31 Jul 2026

Jimmie

Prisvärt hotell, rent och trevlig personal

8/10

Excellent

28 Jul 2026

Jesper

Jag tycker hotellet va bra överlag .

10/10

Exceptional

28 Jul 2026

Markus

Trevligt boende med sköna sängar och bra mörkläggning på rummet. Bodde med tre barn som sov gott allihopa. Tyvärr var det ganska lyhört ut i korridoren och vi hörde rumsgrannen väldigt väl när han hade problem med nyckelkortet mitt i natten.

Bra frukostutbud och trevligt att ha tillgång till juice och kaffe dygnet runt.

8/10

Excellent

28 Jul 2026

Ebba

Generellt bra. Inget att klaga på

6/10

Pleasant

27 Jul 2026

Stig

Veldig slitt, kunne trengt oppussing.

4/10

Poor

27 Jul 2026

Leif

Obehaglig stark lukt av parfym i rummet!
För mjuk säng.

10/10

Exceptional

27 Jul 2026

Celine

Meme si on a l’impression que c’est un hôtel un peu vieillissant il est très bien: tout est très propre, on a de la place dans la chambre et la salle de bain. Le personnel est très aimable. Le petit déjeuner est parfait. Il y a même possibilité de prendre un café: thé avec des petits gâteaux à notre arrivée.
Seul bémol la literie pour les enfants.
Attention également il y a un parking mais en face se l’hôtel et payant.( payant également le week-end et la nuit) enfants arrivant à 18h et repartant à 8 on en a eu pour 18€

10/10

Exceptional

26 Jul 2026

stig-göran

Har inget att klaga på

6/10

Pleasant

21 Jul 2026

Lotta

Bra frukost och bra läge

Self

6/10

Pleasant

21 Jul 2026

Felicia

Personalen var supertrevlig, rummet var litet, sängen va skön. Lite smutsigt på rummet och toaletten luktade lite sunkigt. För priset förväntade vi oss mer, men det va ok, kommer kanske inte boka igen när vi åker till Göteborg nästa gång.

Partner

8/10

Excellent

21 Jul 2026

Asal

Jättetrevlig personal. Slitna rum och städningen var sisådär
Bra läge

Friends_and_family Family

4/10

Poor

20 Jul 2026

Muayad

De bilderna som finns i webben är luriga. Vårt rum var gammal men de va okej me tanken att man ska endast sova där. Men vi förväntade oss att de skulle vara bättre med de bilderna som vi såg och summan vi betalade. Jag tycker det va jättedyrt och att vi blev lurade. Frukosten var inte så speciell, de va inte det frukosten man förväntar sig på ett hotell. Men vi käkade någon annanstans. Men annars var de rätt okej men inte bra

Partner

8/10

Excellent

18 Jul 2026

Petra

Allt var rent och i ok skick. Hotellet är litet och rummen små. Ingen ac så mycket varmt. Vi hade rum mot vägen så vi hörde all trafik hela nätterna. Frukost var bra.

6/10

Pleasant

18 Jul 2026

Nicolas

Would be fine for half the price paid. The room is basic, without AC, very small and outdated. However it was very clean and the staff very polite and helpful. The breakfast was good also. But it does not justify almost 200 euros per night

Partner

6/10

Pleasant

18 Jul 2026

Fredrik

Ganska sunkigt rum, enkelrum. Men väldigt trevlig och hjälpsam personal.

Self

6/10

Pleasant

17 Jul 2026

Stefan

Ett helt ok hotell om man får rum mot gatan. Vi hadde 25-30 grader så det var skönt med öppet fönster. Vi bytte rum från innergård till havsutsikt Inga problem. Fantastisk personal skulle fått en 10 om det gick. Frukosten var jättebra. Om vi sakna ngt så var det ac.

Partner

8/10

Excellent

17 Jul 2026

Elin

Fantastisk personal, hjälpsam och trevliga.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Roar

Sentralt beliggende for oss som skulle videre til Danmark.

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Stefan

Äldre centralt beläget charmigt hotell med små rum, bra frukost.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Alexander

Helt okej, nöjd med min vistelse. Fräscht men var ett tag sedan det renoverades. Luktade lite inrökt i entrén och trappen.

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Mari

Ett bra boende på det stora hela. Rummet hade behövt en fläkt dock. Det var alldeles för varmt och när vi hade fönstren öppna var det väldigt bullrigt från trafiken ute på gatan.

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Cornelia

.

4/10

Poor

15 Jul 2026

Mattias

Frukosten okej, men intent på golv, lister, dörrar mm

Partner

8/10

Excellent

15 Jul 2026

Markus

Helt ok boende med bra läge. Lite mjuka sängar men bra standardrum utan lyx.
Frukost är relativt liten men bra, dock trångt och mycket folk vissa tider.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Esak

Ja, det var jatte fantastic

Friends_and_family Family

2/10

Poor

13 Jul 2026

Bernt

inte att rekommendera pga slitna rum, mögel i badrum, inga egna parkeringar ( blir dyrare, in går ej ) ,Öststats känsla men duger för en natt eller som arbetshotel

Partner

6/10

Pleasant

13 Jul 2026

Jasmine

Rent rum. Torra frallor till frukost, låg kvalité på cornflakesen, ägghalvor istället för möjlighet att välja hårdkokta eller löskokta ägg. Borde ha större utbud av nybakat bröd. Övrigt gällande frukost ok.
Oengerad personal i receptionen, 3 tjejer ägnar sig bara åt varandra och fnittrar, bryr sig ej om hotellgästerna. Skärpning.
Mycket enkelt att förbättra ovanstående

Partner

8/10

Excellent

12 Jul 2026

Jenny

Personalen var trevliga, rummet och frukosten var helt okej, det som är minus är bäddsoffan ser ofräsch ut.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Johan

Prisvärt, familjärt och perfekt

8/10

Excellent

11 Jul 2026

Göran

Frukosten var okey ! Men inte mycket mer, äggröran var under all kritik. Men för att vara lite positiv så var all personal fantastiskt trevliga och hjälpsamma, återkommer gärna !

Self

8/10

Excellent

10 Jul 2026

Arne

Lungt, enkel frukost, trevlig personal bra pris

Self

10/10

Exceptional

09 Jul 2026

Maya

Perfekt hotel til en enkelt overnatning for to voksne på gennemrejse. Aflåst parkeringskælder fungerer godt. Morgenmaden var rigtig god.

Friends_and_family Friends

6/10

Pleasant

09 Jul 2026

Andreas

Alltid milslång kö till kaffet vid frukosten. Detta pga maskinens tröghet.

Friends_and_family Friends

8/10

Excellent

08 Jul 2026

Tonje

Personalet var svært hjelpsomme. Plassering var fantastisk. Flott hotell pga. området! Grei frokost, men opplevde selv det var begrenset utvalg og vanskelig for meg å finne noe jeg likte.

Friends_and_family Friends

6/10

Pleasant

06 Jul 2026

Gunnel

Bra frukost i trevli och lagom stor miljö

Self

10/10

Exceptional

06 Jul 2026

Britt-Marie

Hjälpsam och trevlig personal

2/10

Poor

06 Jul 2026

Jeanette

Til en pris på NOK 6700,- for 2 netter var dette hotellet langt under forventet standard. Rommet var svært trangt og det var så vidt plass til å sette fra seg kofferten. I tillegg var rommet svært slitt og skittent med flekker av noe man bare kan spekulere i hva var på veggene, sprekker i overflatene og følelsen av at dette kan man fort bli syk av, i tillegg til at det luktet \"innrøykt\" pub.

Helgen ble brukt alle andre steder enn på hotellrommet, dette ble kun benyttet til det absolutt aller nødvendigste. Badet var nok relativt ny oppusset, men det hjelper lite når det er svartsopp i dusjsone og langs fugene og glassene som var satt frem på badet var full i tannkrem merker....
Skrivebordet som var presset inn på en allerede trang plass var fullt i kliss og smuler.
Vi klaget og ba om å få bytte rom, men det var ikke mulig, og den stakkars jenten i resepsjonen så passe fortvilet ut på våre vegne.
Ekstremt skuffende opplevelse og på langt nær noe i nærheten av hva bildene beskriver. Det blir siste gang jeg booker et best western hotel igjen, dette er direkte hårreisende.

Partner

6/10

Pleasant

03 Jul 2026

Sofia

Mycket trevlig och välkomnande personal som gjorde vistelsen positiv från start. Jag reste ensam och fick ett mindre rum med fönster mot innergården och andra rum. Tyvärr kändes rummet slitet och i behov av en uppfräschning – framför allt skulle väggarna behöva målas om. Sängen var bekväm, men det lilla badrummet hade mögel runt fogarna vid duschen, vilket drog ner helhetsintrycket.

Läget är däremot mycket bra, centralt och nära hamnen, med många kaféer och restauranger på gångavstånd. Frukostbuffén var ett stort plus med ett brett utbud, även för vegetarianer och veganer.

Ett helt okej hotell för en natts övernattning, men jag skulle inte välja det för en längre vistelse.

Self

8/10

Excellent

30 Jun 2026

Ulf

Bra centralt läge. Frukosten var ok. Långt till parkering till rimligt pris.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Harry

Overrasket det var veldig bra, sentralt og veldig god frokost ikke pulver egg i eggerøra men men lit støy fra industrien i nabolaget jeg hadde vindu ut mot gaten men er fornøyd å kommer igjen 🇸🇪🇳🇴🙏

Self

6/10

Pleasant

29 Jun 2026

Sara

Helt okej men inte mer.
Frukosten var bra, rent och fräscht.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Roger

Bra frokost og reine rom

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Kristin

Hyggelig og sentralt hotell til god pris! Men obs - parkeringen utenfor er veldig dyr.

Friends_and_family Friends

8/10

Excellent

26 Jun 2026

Lina

Superfin frukost och mkt hjälpsam personal

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Johan

Rätt slitet hotell med sådär frukost. Men prisvärt

Friends_and_family Family

4/10

Poor

24 Jun 2026

Jan Ove

Frokosten var ok
Det var et lite rom for to med en stol

Partner

10/10

Exceptional

20 Jun 2026

Kamran

Mycket bra läge, rena enkla rum, saknar kylskåp och AC på rummet. Frukosten var jättebra och lagom. Närhet till några bra restauranger och barer.
Bästa med hela är personalen på hotellet, trevliga och hjälpsamma tjejer som tog väl hand om gästerna och tillgodo såg gästernas önskemål.

Friends_and_family Friends

10/10

Exceptional

20 Jun 2026

Markus

Ainoastaan suihkuverhon tipahtaminen lattialle kylpyhuoneessa jäi huonona muistona mieleen, ei mikään muu.

Self

6/10

Pleasant

19 Jun 2026

Mattias

Helt ok hotell. Inget lyx men billigt. Kanske lite väl liten säng i enkelrummen.

Self

6/10

Pleasant

18 Jun 2026

Susanne

Frukosten kunde haft mer urval av pålägg, det kunde varit ett större urval av bröd-jag saknade ett grovt bröd. Äggröran smakade inte mycket och den var ”seg”. Fantastiskt trevlig och hjälpsam personal, sköna sängar och rent och välstädat.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Johan

Centralt beläget hotell. Tillmötesgående personal. Rummet var ok, förutom att det var en glipa mellan rumsdörren och karmen. Gjorde att det blev lyhört så att man stördes av ljud från korridoren.

Friends_and_family Family

4/10

Poor

14 Jun 2026

Henrik

Fin og god frokost men rommet var relativt falleferdig

Friends_and_family Friends

8/10

Excellent

14 Jun 2026

Christoffer

Trevlig personal. Skön säng