Name: Y2 Residence Hotel
Address: Santiago Street corner B. Valdez and Singian, 4687, Metro Manila, 2981, PH

10/10

Exceptional

13 Jul 2026

Dante

great venue to book

Self

4/10

Poor

28 Jun 2026

Santi

The hotel needs a bit of attention. The cleaning standards was low imo and it also needs maintenance specifically around the lift areas and corridors. The room was ok, pretty basic but the bed was comfortable. The ac is probably on its last breath. The toilet was ok but there was no hot water. I could have told the reception but I did not want to move as we had a lot of unpacked luggage.

2/10

Poor

23 Jun 2026

Wade

Save your money. White sheer curtains were gray with dust. Some pans failed to work with induction heater. NO HOT WATER IN SHOWER AT ALL. Furniture was old with ripped upholstery.
We had to leave early because the filth from the curtains was making us all sick.

Partner

10/10

Exceptional

21 Jun 2026

Andrea D

It was nice..

Partner

6/10

Pleasant

13 Jun 2026

Hasnah

AVERAGE STAY

Family_with_children

6/10

Pleasant

12 Jun 2026

John

Need to ensure room and bathroom walls are clean. Air conditioner as well. Rooms smells like mold

Self

10/10

Exceptional

10 Jun 2026

Eric Jacob

Have stayed here multiple times over many years. As usual, the service from team members was professional, friendly, and on point.

Raven, Lea and Angel (and others whose names I do not recall) were awesome. The guards are excellent and super helpful as well. The lobby bar is renovated and quite comfortable. The room we got was fantastic.

Family

8/10

Excellent

09 Jun 2026

Willie

I like the fact that the room had a microwave and a kettle for brewing hot water to make tea. This has been harder to find over the past decade. Overall a comfortable place. I do wish that maintenance would pay more attention to loose items like the toilet seat, which would slide to one side when you sit on it because it isn't secure.

Self

8/10

Excellent

07 Jun 2026

Franklin

Water for the shower was warm at best. Elevators were a bit wonky, as if they didn’t communicate with each other. There were only two, and a service elevator for a 20 story building. The add-on breakfast was pretty good. You could order a breakfast meal and they also had unlimited soups, toast and fruits. Overall not a bad experience. The staff were great!

6/10

Pleasant

29 May 2026

Brian

This place was ok, it’s good for someone looking to stretch their money. My only small gripe was the kitchen is bare empty. It should come with some pots and pans. Asside from that everything was a good budget buy

Self

8/10

Excellent

25 May 2026

Fabian

Great value for money when visiting Manila

8/10

Excellent

09 May 2026

Susana

Staff were responsive and friendly.

Family

10/10

Exceptional

30 Apr 2026

Wayne

The staff is one of the main reasons i come back to this hotel. Always accommodating. I stayed at a hotel around the corner it was a 5-star hotel, but they didn't go out of their way to be friendly so i stop going there.

Self

10/10

Exceptional

26 Apr 2026

Kris shary lou

Awesome

Family_with_children

6/10

Pleasant

10 Apr 2026

Ryan

Room is exactly what appears on the pictures taken when it was totally brand new I assume. It is now pretty worn out and especially the furnitures and kitchen. It needs a facelift to relect the current condition. Staffs were friendly and helpful.

Self

6/10

Pleasant

08 Apr 2026

Ruben

Too many people in the pool. It was brown

Self

10/10

Exceptional

27 Mar 2026

Douglas

This was my first trip to the Philippines in Makati City and Y2 Residence went above and beyond my expectations during my stay. The ladies at the reception desk are very friendly and helpful, and I loved chatting with all of them everyday. The restaurant in the lobby is great for convenience for the breakfast meal. All the Housekeeping staff was friendly and able to assist other needs on short notice. I don’t remember all the names of the staff but the ladies at the front desk, Mia, Angel, Chrish, Bea, and all the rest of the staff I will never forget for the help they gave me. I am already preparing for my next trip and I will be staying here because of the staff

Partner

10/10

Exceptional

26 Mar 2026

Marites

Location is very good as we previously lived nearby. Close to shopping malls, restaurants, others. Daily change of clean bath towels is recommendable though lack of requested face towels. Kitchen amenities is a plus with fridge & microwave.

Partner

8/10

Excellent

23 Mar 2026

Garry

Nice hotel

Leisure Self

8/10

Excellent

21 Mar 2026

Fabian

Great value for money, decent gym

8/10

Excellent

10 Mar 2026

Fabian

Great value for money

10/10

Exceptional

04 Mar 2026

Vincent

I loved the room it was bigger than i thought it would be and the hot water was great

Self

10/10

Exceptional

04 Mar 2026

ROGELIO

Great for the price.

10/10

Exceptional

04 Mar 2026

MICHAEL

Great security. Professional staff.

10/10

Exceptional

01 Mar 2026

Terrence

Place was very clean, people at front desk was very helpful

8/10

Excellent

27 Feb 2026

ROGELIO

Staff and security are excellent. Rooms are clean.

8/10

Excellent

22 Feb 2026

ROGELIO

Need more amenities.

10/10

Exceptional

15 Feb 2026

William

Clean room but there are issue with plumbing and air conditioning

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Cedric

Very spacious room. Building is quite dated versus the photos. But not an issue at all. Staff are super friendly.

Partner

8/10

Excellent

08 Feb 2026

Arsenia

The staff are great! My room was clean, and the place also is clean. I would recommend this place for sure, thank you for your great customer service.

Leisure Self

10/10

Exceptional

04 Feb 2026

William

Very clean and price is very reasonable

Self

10/10

Exceptional

30 Jan 2026

Ricardo

Nice staff, especially Angel and Alonzo

Friends_and_family Family

8/10

Excellent

25 Jan 2026

ROGELIO

Reception staff and security are commendable. Amenities are acceptable. Rooms are clean.

8/10

Excellent

23 Jan 2026

Arsenia

Customer service is excellent! Clean room, nice stay. I would recommend to put paper towel and dish soap, they should be part of room amenities. Other than that, we are pleased in our stay.

Leisure Family

10/10

Exceptional

22 Jan 2026

Wayne

Staff is great and a huge reason I retune to this hotel.

Friends_and_family Friends

10/10

Exceptional

22 Jan 2026

Wayne

the first thing is the staff friendly and welcoming and helpful.

Friends_and_family Friends

8/10

Excellent

20 Jan 2026

Carlo

Very nice price for the room i had
I have no complaints
Just the makati area is an acquired taste
Restaurants are just ok
If in manilla couple days
I recommend uptown bcg

Leisure Self

6/10

Pleasant

19 Jan 2026

Ricardo

The restaurant could be more honest and not try to short change it's patrons who paying cash. Hmmmm.
The food is also quite average for it's comparatively higher value.
Hotel staff overall friendly.

10/10

Exceptional

17 Jan 2026

James

This review is for an extra night I stayed at Y2, I booked a smaller room so that I had a place to relax for 8 hours before heading to the airport and they allowed me to stay in my bigger room for no extra cost and was even able to have it between the checkout and checkin time. This was so appreciated and made my last day so much easier. Thank you Y2!! :)

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

James

I booked three 2-bedroom suites for my family and I and was wondering pleasantly surprised that the rooms were so spacious. The staff here was friendly, wifi strong, it had a pretty decent gym, and the rooms were comfortable. Would stay again in the future.

10/10

Exceptional

08 Jan 2026

Wayne

staff helpful always

Self

6/10

Pleasant

06 Jan 2026

Tracey

The room, although spacious, is very tired & bathroom looks grubby, certainly not like pictures online. The pool area seemed very unkempt & dirty with not many sun loungers. We ended up paying to go to another hotel pool. Staff were helpful & breakfast was average.

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Robert

All staff was courteous and professional. They showed an authentic attitude of wanting to assist their guest at all times, even at early morning hours. Our family would stay at Y2 in future visits to the Philippines.

10/10

Exceptional

30 Dec 2025

Robert Lopez

The room was adequate. It does need updating, but the professional, attentive and courteous staff made up for that small deficiency. The restaurant staff was courteous and attentive as well. We will recommend our family and friends to Y2 Residence Hotel.

Leisure Family

10/10

Exceptional

22 Dec 2025

Arniedeth

All was awesome.

8/10

Excellent

20 Dec 2025

Fabian

Great value for money

10/10

Exceptional

16 Dec 2025

Mohammed Fardhin

Good

Leisure Friends

8/10

Excellent

04 Dec 2025

Fabian

Good value for money :)

8/10

Excellent

02 Dec 2025

noel

The friendly and professional staff and the clean room.

Leisure Self

8/10

Excellent

01 Dec 2025

Erik

Was a nice place except the elevators are terrible.

Friends_and_family Friends

10/10

Exceptional

01 Dec 2025

Adrian

Staff was courteous

8/10

Excellent

28 Nov 2025

Julie

The breakfast and staff are very nice. Room would need a little update but the beds are super confortable. (Air conditioner was dripping). Very well situated in Makati. The only downside would be the unbelievable traffic in Manila during peak hour. Be sure to plan ahead at least 1 hour from the airport (even of its close).

L

Friends_and_family Friends

10/10

Exceptional

27 Nov 2025

Lara

Our accommodation was clean. The beds were very comfortable. It was within walking distance of food etc. Breakfast was great. Would stay here again

Leisure Family

10/10

Exceptional

24 Nov 2025

Tony

Friendly and attentive staff

Business Partner

4/10

Poor

20 Nov 2025

Zee

The breakfast now is limited. No more buffet. Just barely ate able.

Leisure Self

8/10

Excellent

17 Nov 2025

Carl

The room is simple but functional and had a funky charm. I liked the kitchen and separate bedroom and the nice city views. The staff were very friendly and helpful when I had a problem with my door key card not working. They got it fixed quickly. A couple of suggestions: if the hotel provided a scrub pad and hand towel I could have cleaned the dishes better. It’s time to clean the bathroom tile grout as it is dark with dirt or mold. Overall this hotel was a good value and nice place to stay, with plenty of dining options within walking distance.

Leisure Self

10/10

Exceptional

16 Nov 2025

Noel

Front desk, the staff and security personnel are great people they communicate excellently and treated me respectfully.

4/10

Poor

09 Nov 2025

Jerome

Wasn’t very clean, cockroaches in the kitchen but the bed was comfortable

Leisure Friends

8/10

Excellent

07 Nov 2025

Martin

Generally a great value for the price, especially for somebody looking to stay in Makati area. The Bedroom Deluxe room was spacious and made for comfortable stay.

8/10

Excellent

28 Oct 2025

Christopher

Clean environment, good location

Self

2/10

Poor

22 Oct 2025

Patrick

Bathroom was filthy

10/10

Exceptional

19 Oct 2025

John Mark

Delicious plated breakfast

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Ruchin

Clean room

Business_and_leisure Friends

2/10

Poor

23 Sep 2025

Martin

Service in this place is no longer what it was once like. Security guards are not properly trained, rude and stopped my girlfriend. It is not our problem that many hookers frequent this place; regular guests should not be given such treatment/\"welcome\". Receptionist not understanding, just giving blabla, instead of simply saying: sir, we will address this with our security, thanks for letting me know. I stayed here around 15 times, the only positive development is that the breakfast is now better. But the service in the residences is worse than it ever was. Water in shower most of the time cold; much delay in cleaning the rooms (short term renters should have their room cleaned quickly, we are not in the hotel to wait hours for cleaning services). It is not our plan to fix your hotel for lack of service during our stay. Towels missing. How can you never have enough towels, and sometimes have delays in even bringing them to the rooms. There could be king size bed rooms, given the rooms are fairly big. Lack of water fountains, what is now common in most places around Makati. Training of receptionists and security is very poor, lacking any emotional intelligence. I won't stay in this place any longer. Finally, the wifi does not work properly. The pool is over the weekends crowded with kids that later then \"flood\" the elevators; the elevators are also super slow.

Business_and_leisure Partner

2/10

Poor

21 Sep 2025

Martin

Don’t stay there if you come with your partner or spouse; they will always assume that the female person that is with you is a prostitute a needs to be checked and asked for ID when entering the building.
Honestly, it’s not our problem if that hotel has every day hookers - if we are staying there as a couple. It is unacceptable to the female partner to be given such treatment and „welcome“ -
Other than that: stayed her for the 15th or whatever time. Serious has enormously deteriorated over the years; rooms sometimes have not enough towels, cleaning or short term stayers is not done quickly enough, leaving you several hours to wait for room being cleaned. My advice would be to consider other places, so many new options in Makati and close to Makati. Breakfast is the only aspect that has improved; still very few options and not a real full buffet. But service at breakfast is now better than service of the hotel residences.

6/10

Pleasant

21 Sep 2025

Hayley

Good location with plenty of food options nearby. And pretty good value for the price.
Had 2 rooms. 1 was excellent. The other had a strange smell to it and the air cone and fridge was very noisy.
I let the staff know when we checked out. Staff were all very helpful

Friends_and_family Family

8/10

Excellent

13 Sep 2025

Brandon

Hotel is overall nice and would consider staying there again in future as the rooms are clean and the hotel is secure. The area around the hotel is not the best to be walking around at night alone.

Leisure Partner

4/10

Poor

06 Sep 2025

Verified traveler

Y2 is a 2 star hotel

Y2 brands itself as a 3 star. Best to categorize as a 2 star. Booked the one bedroom. Interior decorator needs to be fired/replaced 😅 - what’s up with the anime character on the wall?!? Room needs a deep cleaning. Cleaning staff need additional training. For example, the soap dispensers need to be filled!
Facilities need repair. Example: gym air con was not working well, making a gym workout uncomfortable. Limited, old equipment.

Good points: The breakfast staff were wonderful! Chefs cooks well and is accommodating for special requests.

Business

10/10

Exceptional

30 Aug 2025

Angielhuz

We had a great stay everyone was very friendly and helpful. We will book this hotel again.

Friends_and_family Family

6/10

Pleasant

30 Aug 2025

Martin

My rating might come across more harsh than the reality of the stay, especially considering really reasonable cost.

Though few things like a lack of soap in the bathroom or empty shower gel bottle on the first day of stay surprised me. Also the water pressure in shower is really low, which is a nuisance.

The area around the hotel is currently seeing a lot of construction so that added to the noisyness and can`t be helped, though noise from rooms was also sometimes there.

The impact of these things can be levied if the reception made a notice of these issues to customers.

Leisure Self

10/10

Exceptional

11 Aug 2025

Tony

We stayed for at least 10 days. It was great!! It was pretty good service. They were accommodating. We really enjoyed the breakfast, which was located at the hotel that had amazing staff and good breakfast selection. It’s a very well managed restaurant.The only thing I can say there was some confusion with hotel billing but overall it was great. I would definitely come back to Y2 again.

Business

8/10

Excellent

10 Aug 2025

Walid

Nice room , staff good communication but the A/C not working properly and too noisy.

Leisure Family

8/10

Excellent

01 Aug 2025

ROGELIO

Property is good and staff and security are excellent. Nice place for family to stay.

Business_and_leisure Friends

10/10

Exceptional

30 Jul 2025

PEDRO

Great

10/10

Exceptional

23 Jul 2025

ROGELIO

Property is great for families as well as regular travelers. Rooms are clean and spacious.

Business_and_leisure Family

2/10

Poor

20 Jul 2025

Arlene

The property, at least my rooms, honestly, needs an overhaul of deep cleaning. However, I was able to reconcile with management and my stay was refunded. I really appreciated that. I didn’t have to waste time trying to dispute it.

Leisure Family_with_children

10/10

Exceptional

20 May 2025

Joy Wesley

The hotel has a pool and gym area

Leisure Self

6/10

Pleasant

04 May 2025

Rex

The property is centrally located to some restaurants, nightlife, shopping mall & 7/11 store. My particular room was worn down, no hot water in shower. Overall was an average stay with nothing that stood out, only that the staff where helpful recommending things to do & arranging transportation.

Leisure Self

10/10

Exceptional

27 Apr 2025

Zee

The Y2 Residence provided excellent services during my stay. The front desk manager, Lea, satisfied every single needs I required and did it with attentiveness, courtesy, zest and a great smile. She provided one of the best services I've had in all of my years of travelling. Without a doubt, she is a great asset to the hotel. Thank you.

Leisure Self

8/10

Excellent

18 Apr 2025

Cedric

Best option for the huge space you get!

The place is quite dated (online photos must be from years ago when the place was brand new). But for the incredible space you get and the price you pay, Y2 is hard to beat. Not to mention the location. I visited from Vancouver and stayed a week. And had an excellent and comfortable stay. Staff are positively friendly and accommodating. Let me do an early check in. And was even upgraded to the largest suites on the 19th floor. Got quite noisy weekend nights coz it was the VIP / Party floor. But I didn’t mind. Had some parties myself a couple nights. Beds are super comfy. Living room AC broke on my last 2 nights there. They offered to move me. But I opted not to coz it was my last nights there. And the bedroom ACs were adequate enough. Elevators can be quite slow. So be patient. But overall, for the incredible space you get, the location, comfort, friendliness and price, this place is hard to beat. Will def stay here when I visit Makati again. I highly recommend Y2. Two thumbs up.

Self

10/10

Exceptional

06 Apr 2025

Arwhin Naath

Friendly staff, large room, great location- gd $$

Super friendly staff and large clean rooms, conveniently located in the city. Good rates.

Business Family

2/10

Poor

23 Mar 2025

Derek

Not very accommodating. Power went out during must important time. Breakfast not good. Had to walk up and down stairs with no AC. This hotel is 20 stories so you get the idea. We were on 7th and friends were on 17th. Not fun. All we got was a sorry. Actions speak louder than words. Will NEVER stay here or recommend.

Leisure Friends

10/10

Exceptional

10 Mar 2025

Armi

the unit was spacious

8/10

Excellent

07 Mar 2025

Marcus

Nice spot

10/10

Exceptional

23 Feb 2025

Hazelyn

Staff are pro active. Service was very satisfying even though the bldg is not brand new, its very well maintained and clean. The pay was all worth it. It was a great staycation with my family.

Leisure Family

10/10

Exceptional

12 Feb 2025

REY FRANCIS

Big rooms

Leisure Friends

4/10

Poor

11 Feb 2025

William

Location was good. I spent 300.00 US, so I expected a lot more than I got. 1 towel per person, no hand towel, no face cloth no bath mat, horrible. Put us in a room facing a construction site and blaring music until after midnight

Leisure

8/10

Excellent

24 Jan 2025

James

Very pleasant people

8/10

Excellent

23 Jan 2025

James

Staff were very kind and helpful. Unfortunately the hotel is located by new construction and has a lot of background noise. Overall nice experience

Leisure Self

10/10

Exceptional

26 Dec 2024

Somiyeh

Ok stay.

OK. There was construction outside the property. Apartments were a little limited. Balcony was not a balcony that you could use.

Business

10/10

Exceptional

09 Dec 2024

RONALD

Receptionist is very pleasant and accomodating.

Business_and_leisure

6/10

Pleasant

19 Nov 2024

Kerry

Y2 residences hotel as a location works well but in reality Manila is so dangerous not sure why a person would even go. The hotel itself is ok. We got a 2 bedroom very affordable (about $70 cdn) per night which was pretty good. However, the balcony did not open and the area is under construction. They did have an awesome rooftop pool but be prepared to wait 10-15 mins for the elevator each way. Overall positive stay

8/10

Excellent

04 Nov 2024

AliSar

Decent place to stay if you're in Makati. Walking distance to most places in Poblacion. This property seems like a hotel/condo. Some of the residents there were super loud from the afternoon til 8 in the morning. And I'm usually not a light sleeper. The aircon is cool, the wifi is reliable. It's affordable. That's about it

Leisure Self

8/10

Excellent

22 Oct 2024

Juan

Amazing staff and great property to stay at. Just be careful with laundry service, also wish there was more variety for breakfast served.

Business_and_leisure Self

10/10

Exceptional

19 Oct 2024

anthony

Enjoyed our 2 night stay no problems

Partner

8/10

Excellent

03 Oct 2024

joanne

Property was around a busy area, with lots of bars and dining options.Rooms were spacious and beds were nice and firm. There were aircondition in all rooms including the living area. Kitchen was ok but no utensils and pots and pans were rusty. Fridge was large and had freezer. Bathroom although large were a bit outdated. Note that the Pool was at the rooftop and you have to climb 3 levels from the lift to get there. Also its not undercover, so will be under the sun if you go during the day. Reception was ok, but declined our request for additional towels, they said is was with additional charge. Complimentary water was also provided daily. Overall good stay. Recommended for families.

Leisure Family

10/10

Exceptional

12 Aug 2024

Verified traveler

Great Experience of Stay!

It was a very pleasant stay. Friendly Management and Staff. Very Polite and Courteous. The place is clean and comfortable to stay with. Excellent Wi-Fi connection. That's why I always choose to stay in this Hotel.

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Orwins

Nice and friendly. I like the pools rooftop and many closer walk by

Leisure Partner

6/10

Pleasant

16 Jun 2024

Dan

Rooms air-conditioning was poor and the condition of room slightly run down. Staff were friendly.