Name: Hotel Durban
Address: 4875 Durban Street, Metro Manila, 1210, PH

10/10

Exceptional

04 Jul 2026

Ramon

No comments

Self

10/10

Exceptional

02 Jul 2026

Ramon

No comments

Self

4/10

Poor

30 Jun 2026

michael kwok

No. Comforter, just a bed sheet and another light bedsheet over it. You get what you pay for. Don’t expect WiFi and you won’t get a refund once it’s paid. Check to see if WiFi works before you pay.

Self

10/10

Exceptional

27 Jun 2026

Ramon

No comments

Self

8/10

Excellent

07 Jun 2026

James

Clean

Self

4/10

Poor

28 Apr 2026

Yves

That room has no one window without mentionned in room description so we left from there 10 days before previous check-out.
My next point is for Hotel.com, how about to let customer to rent a room without complete description. I lost money for 10 nights.
Thank you to read and to correct your site.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Ramon

Yes very convenient

2/10

Poor

07 Feb 2026

Brian

The “Suite” was terrible. No window, had a funny smell, way smaller than expected and WiFi was terrible. The pictures on the website are taken to make the room look much nicer. We immediately checked out even though I lost my money. I can’t stay there.

Business_and_leisure Family_with_children

8/10

Excellent

13 Jan 2026

Derek

Great rooms and location

10/10

Exceptional

13 Apr 2025

David

Highly recommend hotel. Cold A/C the friendliest staff. Tight in the middle of everything.

Friends

6/10

Pleasant

27 Nov 2024

Kris

Probably a good stay if not in room 101

The hotel itself looks very nice from the outside and lobby. Room 101 is no too amazing because there is no sound barrier from the room to reception, you can hear people opening the door to and from reception and to the lobby and also hear people talking very easily. There is also no window in the room so it feel like a cave but the room was very clean and comfy beyond those issues.

Self

10/10

Exceptional

29 Oct 2024

Christopher

Pleasant staff.

8/10

Excellent

21 Oct 2024

Francis

Entirely satisfactory

4/10

Poor

18 Oct 2024

Bonnie

Basic hotel

Lift was not working. Room has no window. Basic hotel.

Self

8/10

Excellent

16 Sep 2024

Thomas

Hotel Durban is located very close to Filling Station, restaurants, nightlife and bars with famous P.Burgos street just around the corner.

The hotel is modern and stylish, the staff welcoming and helpfull.

Lobby is relaxing and modern design, with a outside terrace with high table and small tables for waiting and relaxing.

Rooms are nice and cosy, good bed and a couch, also safety deposit box in good quality.

The bathroom was clean, stylish and good equipment. Toilet has build in bedet like the japanese style version.

I can recommend this hotel, price was good on hotels.com.

Partner

10/10

Exceptional

11 Sep 2024

Joseph

Great location and price on website. Great place for foreigners and USA travelers. Lots of great restaurants and bars and supermarket and mall all within walking distance. Would definitely stay here again for this price point.

8/10

Excellent

11 Jul 2024

EDBERT

Bedroom ceiling too low and people in the hallway are so loud.

Leisure Self

8/10

Excellent

02 Jul 2024

Demi

Staff are quick, polite. Internet is non existent. Management is aware. “ we will fix it”. Starbucks just in the corner. Also macdonalds and 7-eleven, Lawson. No dining in the facility itself but surrounded with lots of good restaurants around it. Room cold, water pressure is excellent. Very clean. Looks newly renovated. Very cheap. Money changers are great down stairs. Will come back.

Leisure Family

10/10

Exceptional

09 Jun 2024

Ching Yin

All is good

10/10

Exceptional

01 Jun 2024

Brian

Quiet and friendly

Leisure Self

6/10

Pleasant

18 May 2024

RUBEN II

The staff don’t read explicit notes about the details of the specific request (e.g. room next to elevator, queen bed not double and single bed, etc). The wifi is terrible only reaching 0.6 mbps ave. And worst will dc you. The pillows were too stuffed and stiffed.

Business_and_leisure Partner

8/10

Excellent

05 Apr 2024

Rafael

The shower faucet does not completely close when you turn on the shower head.

Self

10/10

Exceptional

01 Apr 2024

Edmond

Great location. Comfortable room. Friendly staff

Leisure Self

10/10

Exceptional

08 Mar 2024

Scott

Super clean, small hotel, great location, walking distance to many restaurants, mall, groceries.

Leisure Self

10/10

Exceptional

02 Mar 2024

Amir

Very friendly and helpful hotel management and workforce. Hotel Durban is a good place to stay. I will definitely stay here again.

Business_and_leisure Self

10/10

Exceptional

19 Feb 2024

Juan Carlos

Good stay for the price. Great location and staff were very friendly

Leisure Self

8/10

Excellent

15 Feb 2024

Ramon

Wifi doesn't work

Leisure Partner

8/10

Excellent

29 Jan 2024

Geri Alessandra

The property's architecture is interesting. It looks like a small museum or art gallery. We stayed in a suite, which was nice and cozy, but it didn't have any windows so it felt a bit claustrophobic.

Leisure Partner

10/10

Exceptional

28 Nov 2023

Mel

Clean secure hotel. Outside was questionable.

Leisure Self

10/10

Exceptional

30 Oct 2023

Keith

Everyone was so friendly and helpful!

Business

2/10

Poor

07 Oct 2023

John

The hotel website indicated the presence of a full restaurant which was closed during my stay.
There was constant noise from refurbishments ( hammering, drilling & grinding) including Sunday which often went on until 9pm.
There are no in room tea/coffee facilities and and morning coffee faculties were also unavailable.
I found a bedbug in my room.
I literally only reserved this Hotel because of the restaurant and in my opinion there has been a fundamental breach of contract requiring a full refund.
I will write a full and detailed complaint about this place shortly

Leisure Self

10/10

Exceptional

28 Mar 2023

John

Excellent hotel for the price

Clean and friendly hotel only a stones throw from all the nightlife in P Burgos.
Great value for money

10/10

Exceptional

10 Jul 2022

Grecia

Professionalsm,very accommodating
Friendly' employees

Leisure Self

8/10

Excellent

14 Mar 2020

CHRIS

Nice hotel, convenient location. Pillows were too hard for my liking

Partner

6/10

Pleasant

09 Mar 2020

R.Asakereh

Everything is ok but the air-conditioning is very poor and therefore the rooms are hot this means in the summer it gets very unbearable to sleep or rest . Apart from that the hotel and the staff are fine and helpful.

Friends_and_family Family

10/10

Exceptional

03 Mar 2020

Verified traveler

Very friendly staff, great hotel overall! There are multiple atms around and a 7-11 close by also. This hotel is a good place between transit - Would recommend for the price and would stay again.

Leisure Self

6/10

Pleasant

27 Feb 2020

Yash

Charged my credit card for deposit wrongfully, then blamed me for \"not giving a credit card but my visa card...\" Somehow I'm supposed to know that! Was promised a refund but then once I checked out and was overseas, I received a crappy email saying its my fault for not giving a credit card and that I should dispute the transaction with my own bank.!😕 Con artists.

Self

8/10

Excellent

24 Feb 2020

Anthony

Reasonable accommodations in Makati

simple and basic accommodations in a convenient, but congested section of Makati. Rooms are simple and basic, but clean with private bathroom. Restaurant in the hotel was good. Staff are attentive and nice. I will stay here again.

Friends_and_family Family

8/10

Excellent

09 Feb 2020

Verified traveler

Hotel rate may be on the high side as this is a boutique hotel, amenities such as bedroom slippers, shower cap are all not available. Furnitures in the room is really basic (example: low cost side table (chair)).

Business Self

10/10

Exceptional

04 Feb 2020

Verified traveler

Second time staying here and everything was as good as the first time! Would recommend!

Partner

4/10

Poor

28 Jan 2020

Verified traveler

No sleep

This hotel desperately needs soundproofing in their rooms (at least on the room that I stayed on). I could here conversations from the hallway and from adjacent rooms. My suggestion is they start giving out ear plugs just like those capsule hotels in Japan. One good note, condition of the room and bed comfort is really good.

Self

6/10

Pleasant

18 Jan 2020

Fernando

I like that the hotel is quiet and convenient. The price is reasonable.
I didn't like that the hotel is quite enclosed. I was in a room that did not have any windows. It feels like you are staying in a closet.

Leisure Self

10/10

Exceptional

17 Jan 2020

Jeremy

The room was nice, comfortable and clean. Was small but worked well for me because I was by myself. The staff are very friendly and helpful. The location is close to many things to do and i felt pretty safe in the area. Ive stayed here several times and for the price im happy.

Self

8/10

Excellent

05 Jan 2020

Verified traveler

It was quiet, good staff, fine restaurant...good location,

Leisure Self

8/10

Excellent

02 Jan 2020

Jean

Good service. Warm and Accomodating staffs. Quiet place. I recommend to those who come for a vacation.

Friends_and_family Family

10/10

Exceptional

18 Dec 2019

Mike

Very clean and modern, feels secure and safe. Convenient location with a very short walk to Burgos Street. Good value.

Leisure Self

8/10

Excellent

13 Dec 2019

Amelia

It was clean. Service was ok
Location not good. Heavy traffic to reach hotel from airport

Leisure Family

10/10

Exceptional

28 Oct 2019

Tony

Ideal for us as a group as all the necessities like food, entertainment etc are just a walking distance away.

Leisure Friends

4/10

Poor

16 Oct 2019

Verified traveler

Give the standard rooms a miss

I booked a standard room for one night as a stop gap. The hotel is clean, staff good etc etc. The Standard room was a big dissappointment being way too small and without any windows, is more akin to a cell. The wifi did not work and is never going to work. Would I stay there again? I'd try a larger room on condition it had a window and functioning wifi.

10/10

Exceptional

23 Sep 2019

Verified traveler

Very well run hotel
Staff very friendly and helpful
Great location

Leisure Partner

10/10

Exceptional

12 Sep 2019

Bill

Boutique hotel, small rooms. Water not hot enough for my shower

Business Self

8/10

Excellent

22 Aug 2019

Tony

Location was ok, and close to everything. The rooms were a bit small and the hallways have no AC.
Only one elevator, so you have to wait a while for the elevator if the hotel is busy.
Hotel charges a fee to use their microwave in the kitchen.
Staffs were friendly and helpful.

Leisure Self

6/10

Pleasant

20 Aug 2019

Jr

Hotel did not have microwave and they charge to reheat food.
Hotel lobby area and hallways were very hot, no AC.
Did not offer free coffee in the morning..
TV channels were the same as listed on the TV guide provided in the room.

Leisure

10/10

Exceptional

26 Jun 2019

Verified traveler

The staffs are very accommodating and helpful

Business_and_leisure Family

4/10

Poor

11 Jun 2019

Verified traveler

I have been to the Hotel Durban 4 times now. The staff is great. The rooms are clean, but the bed mattresses are cheap and have severely hurt my back after a couple of days. I have never had this problem at any other hotel in my entire life.

I actually Checked out a couple days early because of this problem.

I will never return there unless they replace those thin cheap bed mattresses.

The rooms also need a microwave. They charge you to microwave any food in the restaurant by their lobby.

Friends_and_family Partner

6/10

Pleasant

30 Mar 2019

dan

Toxic and poisonous room

Stayed here before. Normally a nice stay however, the room they put me in should have come with a gas mask. The chemical smell in the room was near toxic and dangerous. I woke up in the night with a headache, nauseated and breathing complications. Room 104. THAT ROOM NEEDS TO NEVER BE RENTED. I do not drink nor smoke and when I first checked in, I thought the smell was just normal cleaning disinfectant. I went out for a few hours, then returned to the room to sleep. I awoke neauseated and near sick from the odor. Trouble breathing and that smell was unbearable. I left the room for the night and stayed out as it was only a few hours left for check out and I moved to another Hotel. I did not complain to the management because I know its futile and just not in the mood to deal with all the BS that comes with the complaints that will only result in profuse apologies and no refund nor remedy. I don't know if it was because it was a free room from Hotels.com that I got this tiny toxic poison room or not but it was horrendous and seriously a health hazard.

8/10

Excellent

16 Mar 2019

Verified traveler

Nice quiet and clean little hotel close to all shops an reasonable price .

Friends_and_family Family

8/10

Excellent

14 Mar 2019

Verified traveler

Nice quiet little hotel, stuff very friendly , very clean and the price reasonable.

Friends_and_family Partner

10/10

Exceptional

14 Mar 2019

Lynn

Lovely hotel

Very good & friendly staff lovely hotel

Partner

10/10

Exceptional

13 Mar 2019

Chuck

Liked: Location is next to big hotels and restaurants and the red light district.

Not liked: No microwave, iron, and hairdryer in rooms.

Business_and_leisure Family

10/10

Exceptional

12 Mar 2019

CCruz

Located between the tourist area and the red light district.

4/10

Poor

07 Mar 2019

Wilfredo

Disappointed

Well the rooms are good just no toothbrushes toothpaste bottles of water
They put you inside a basement if you don't upgrade the only upside they have a awesome restaurant it has a lot of potential i paid extra 300 pesos to upgrade so i can look out a window my view was garbage not happy about it
Disappointed

Partner

10/10

Exceptional

07 Mar 2019

Verified traveler

Great location.

Amazing front desk staff. Close to Burgos street many food places and two rooftop bars.

10/10

Exceptional

01 Mar 2019

John

Excellent

We always enjoy our stay at Hotel Duban. The staff always provides excellent service and the restaurant is always delicious,Highly recommend beef tenderloin I ordered it for Valentines evening dinner it was outstanding!

Partner

10/10

Exceptional

24 Feb 2019

Verified traveler

Very nice place to stay for the price. Staff were friendly and area was convenient

8/10

Excellent

14 Feb 2019

NAP

The staff are great and the room is clean. Unfortunately, I do not like the location and will not consider it as Central Business area of Makati, Philippines. Furthermore, I am concern about security since the room is located in the first floor and told the front desk about the missing dead bolt lock.

Friends_and_family Family

10/10

Exceptional

10 Feb 2019

Verified traveler

Great position to go out and explore the clubs.
The room is small,but fine,most important ,the coolest quietest airconditioner I found in the philipinnes .Tidy and stylish,new bathroom.Had a big solid safe and bar fridge.
Great for the special price I got of 1300 piso

Leisure Self

10/10

Exceptional

04 Feb 2019

Scott

Favorite hotel in Makati

I've stayed here many times, its always very clean and friendly staff, great location.

Friends

8/10

Excellent

02 Feb 2019

Verified traveler

Excellent location. A best value for budget accommodations in Makati.

8/10

Excellent

17 Jan 2019

Cristina

Not too bad .

Partner

6/10

Pleasant

14 Jan 2019

Chris

Rooms are very small, only provides 2 bath towels only. No hand or Face towels.

6/10

Pleasant

08 Jan 2019

Verified traveler

Don't get the windowless room. You'll regret it. It's a storage closet on the garden level and likely a fire hazard. Don't get it even if it's just a one night stay. Once we saw it, my boyfriend and i upgrade to a room with a window which was on a nicer floor but the window doesn't open *smh* well, rooms are clean and service is impeccable. The bed sheets are scratchy. They should get new ones.

Leisure Partner

6/10

Pleasant

07 Jan 2019

Bruno

Don't stay on the ground floor

I've stayed at Durban several times. The service staff is friendly and helpful. The only reason for my overall review being just ok this time is because I was given a room on the ground floor. Avoid these rooms since you won't be able to sleep from the noise made primarily by staff walking around and other extracurricular activities

10/10

Exceptional

23 Dec 2018

Fabio

Gem in Makati

Nice quiet stayed at this gem of a budget hotel in Makati. Great staff all around. Management should be proud of it’s staff. Staffs made my stay the more comfortable. Very cleaned rooms, comfortable bedding, basic amenities, and strong WiFi signal.

10/10

Exceptional

20 Dec 2018

Fabio

Highly recommended budget hotel

I have stayed at many hotels in Makati, and there are a few excellent reviewed budget hotels in this area, so I am adding this Hotel Durban to my preferred list. I originally booked 1 night but ended up staying 3 nights because of the great accomodating and eager to serve staff members and the quiet comfortable rooms, with very cleaned soft bedding. Out of 2 rooms I stayed on the 2nd floor, 1 had a window but was not affected by the outside noise(even though it was a half a block from noisy Makati ave), the 2nd room had no window, so noise was not an issue. Both rooms smelled nice and the aircon kept the air quality fresh and NOT humid/moldy. Rooms had a minifridge but no bottled water or dental kit, but who needs those, when there are plenty of 7elevens/Minimarts 24/7 nearby? Again, the staff, from the security guys who always greeted me by my name, to the front desk staff, they all made me feel welcome. So, qudos to management for doing good hospitality training and the staffs deserve credit for providing a great experience for me. I highly recommend this gem of a budget hotel. Note: there is a nice resto on site with a varied menu, though I didn’t use it because I always went out to eat.

10/10

Exceptional

15 Dec 2018

Verified traveler

Very helpful staff.
Would stay again.
Restaurant attached do awesome food & also very friendly staff.

8/10

Excellent

03 Dec 2018

Verified traveler

Very nice staff. Clean rooms. The matresses are a little hard though.

10/10

Exceptional

29 Nov 2018

Verified traveler

We stayed here for about 9 days on November. It is a stylish and great-value boutique hotel in Makati Avenue, close to many restaurants and bars. The staff are always friendly and helpful. Only issues we faced were the rather weak wifi connection and the hot shower was not consistent. Nevertheless I wouldn't mind staying here again. They also provide free drinking water.

Partner

10/10

Exceptional

28 Nov 2018

Scott

My favorite Makati hotel

Great small boutique hotel in very convenient location, I’ve stayed here many times over the last 3 years. Very clean remodeled place, I would highly recommended to anyone staying in Makati, walking distance to bars, restaurants, groceries, and a laundry place right next door.

6/10

Pleasant

28 Nov 2018

Kevin

Booked room to small upgraded to a bungalow and Check out took 25 min

Partner

8/10

Excellent

26 Nov 2018

Verified traveler

Location was good for the price I paid and the staff was helpful

Leisure Self

8/10

Excellent

21 Nov 2018

Erik

Was there only for one night was surprised that room didn't had windows but then I checked about room and says no windows :) ok this was my bad. But came late so it was dark outside so who cares about windows. Room was clean everything was ok there was no problems at all. It is good 3* hotel. Only bad thing is you need to pay for breakfast (if you want of course) if they will add breakfast to room price would be superb. After checkout they asked me if I want taxi or grab I just said give me cheapest drive to airport and in few minutes came car.

10/10

Exceptional

21 Nov 2018

LEE

Excellent location for the price - although rooms were a little small, it was clean and modern. Service was impeccable. I'd highly recommend this to anyone in Manila for a short stay
Excelente ubicación y servicio impecable.
Las habitaciones eran modernas y limpias, muy recomendable!

10/10

Exceptional

18 Nov 2018

Steven

Manila stay

Amazing service and great staff

Friends

10/10

Exceptional

14 Nov 2018

harry

Great hotel very nice staff

8/10

Excellent

14 Nov 2018

Egidio

Excellent location, close to everything. Comfy room with large bathroom. Only think there is a kettle but you have to provide yourself for coffee o tea sachets

10/10

Exceptional

08 Nov 2018

Paul

Stayed at Durban many times. Again was extremely satisisfied with hospitality and service.

6/10

Pleasant

01 Nov 2018

Joven

Good location and close to all amenities .Great swimming pool for kids.

10/10

Exceptional

29 Oct 2018

DOUGLAS

GREAT CHANGES HERE...NEW LIFT INSTALLED

I LIKE THE TOP FLOOR AND NOW THEY HAVE A LIFT....GET A ROOM WITH NO WINDOW ...MUCH DARKER

10/10

Exceptional

24 Oct 2018

Mary L

Excellent service

Family

8/10

Excellent

15 Oct 2018

Maria Patricia

Nice Experience

The room is large enough for three persons. The bathroom is very clean. However, from our first day of stay until noon of the next day, the air conditioning seems not to be functioning well. We informed them and in 15-20 mins, it was fixed.
The staff are genuinely helpful and friendly.
I just hope that toiletries like shampoo, conditioner, toothbrush, and toothpaste will be provided like what any other hotels do.

Family

2/10

Poor

15 Oct 2018

Aziz

Making my booking to Durban Hotel was by far the worst decision I have ever made. Everything went wrong for my friend and I. We booked two room for 6nights which clearly was wrong to do so before checking out the hotel first. Nevertheless, after getting hit with the reality of the hotel experience form the first night, we immediately changed out booking to another hotel. We communicated with Expedia to call the hotel for a refund but the hotel denyed our request. Then we asked them to waver the upgrade we made and we will leave the hote prior of our checking out which they clearly can profit from the remaining 4 unoccupied days but they also denyed. They didn’t try to help us at any way possible and the were pumpling a lot and looking at us weirdly.

There are many wrong things at the hotel which made us decide to leave early. There are no amunities, as well as an empty bathroom with two twols only. No soap or any other cleaning products available as any other hotels. Water can only be requested and they will pore it in a jug. The hotel is only good for a one night stay.

All what we needed was a bit of understanding from the hotel as well as more help from Expedia to make our stay more comfortable.

8/10

Excellent

15 Oct 2018

Verified traveler

Nice place, good value for money.

Hotel was nice enough. Clean and convenient. Bathrooms aren't too big and don't have some amenities like a bidet but otherwise fine.

8/10

Excellent

06 Oct 2018

Verified traveler

Feels Comfortable

Everything was fine. The hotel Durbin is very nice boutique hotel. It’s more recommended for adults than children. They have an available restaurant that serves excellent Italian food. And of course breakfast. It’s a nice place for couples and singles. Great staff.

Partner

10/10

Exceptional

20 Sep 2018

James

Good and Clean

Good and clean

10/10

Exceptional

19 Sep 2018

Verified traveler

Great Place to stay

Fantastic little boutique hotel with clean and quiet rooms, a wonderful restaurant and a staff that pays attention to detail.... its a 10 min wlkaing distance to Greenbelt and despite the area not being the most family friendly, there is plenty to explore nearby

10/10

Exceptional

08 Sep 2018

charyl

excellent! the staffs are very accomodating and in as much as possible they attend to your needs immediately. also, the place is near to many foodchains and including a mall which have a good movie theater to unwind. :)

8/10

Excellent

04 Sep 2018

CHARLES

Great stay at the Durban

Great stay and the staff was fabulously helpful.

8/10

Excellent

01 Sep 2018

CHARLES

Very good hotel and worth the stay.

Very good hotel. The location is great and the staff very helpful with anything you need. I would recommend staying at the Durban Hotel.