Springhill Suites Houston Intercontinental Airport

10/10

Exceptional

13 Jun 2026

Claire

Another great stay. Always stay here in transit. Clean and includes breakfast

Self

10/10

Exceptional

12 Jun 2026

Kristen

Lovely hotel. Even on the ground floor I felt safe

Self

10/10

Exceptional

09 Jun 2026

Lynn

Everything was excellent including the rate. You have to remember you are staying by the airport and will hear airplanes.

Family

10/10

Exceptional

08 Jun 2026

Jeanette

Good breakfast, very clean room

Family_with_children

10/10

Exceptional

08 Jun 2026

Scott

I will have to say that the bed in my room was simply amazing.

Self

10/10

Exceptional

08 Jun 2026

Ramon

The hotel was great, even with lots of kids because a competition it was quiet. One suggestion is that they put a soap bar holder in the WC sink. I will definitely will be back if I have to stay again near HIA.

Family

10/10

Exceptional

07 Jun 2026

Oscar

Clean and spacious

Family

4/10

Poor

06 Jun 2026

Ted

We were told there would be breakfast starting at 6 am. Got up early before our flight and they told us it is not until 7 am. Front desk was very rude when we told them about it. Room did not have enough soap. Loud with thin walls.

Family_with_children

10/10

Exceptional

05 Jun 2026

Datroynard

I had a great stay

Family_with_children

10/10

Exceptional

04 Jun 2026

Stephanie

Everything was perfect! Easy check in and checkout.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Fawzia

The staff were super helpful when needed something and the breakfast was a different buffet everyday made the stay even better

Family_with_children

10/10

Exceptional

02 Jun 2026

April

Nice room for four people.

Friends

10/10

Exceptional

01 Jun 2026

Jason

Good

10/10

Exceptional

01 Jun 2026

JOHMEKA

Room was clean, staff came and fixed my TV, breakfast was awesome..

Friends_and_family Family

8/10

Excellent

31 May 2026

Robert

Great hotel. Great location. Great service. Great breakfast. A little too loud.

Family_with_children

10/10

Exceptional

30 May 2026

Christopher

Outstanding front of house service. Pool was clean and great for the kids. Room was clean and spacious and well maintained. Highly recommend if a nights stay is needed near the airport.

Family_with_children

10/10

Exceptional

30 May 2026

Douglas N

Great room- big clean and great separate work space. easy check in. Super nice shuttle driver-JOSE! Thanks

Business

6/10

Pleasant

30 May 2026

Jane

The staff was fantastic! Very helpful. The breakfast was okay. The room was clean at first sight but I realized that the countertops and bathroom weren’t wiped down well. The coffee maker was challenging. I did like the room set up and was able to get a lot of work done.

Self

10/10

Exceptional

28 May 2026

henry

All Was Good With The Hotel

Friends_and_family Family

8/10

Excellent

28 May 2026

Angela

Spacious and clean rooms. Excellent location and great price, if you want to be close to the airport. Great breakfast selection.

Family

10/10

Exceptional

28 May 2026

Jessela

Customer service

4/10

Poor

26 May 2026

Lecahbithiah

Breakfast was very subpar , rooms were clean but elevator and hallway were dirty with a low odor

Family_with_children

10/10

Exceptional

26 May 2026

Paige

Stayed overnight for a long layover, perfect location, free shuttle and free breakfast. Exactly what we needed!

Family_with_children

10/10

Exceptional

24 May 2026

La Shanda

Everything was absolutely wonderful!! Staff was great, cleanliness of location was amazing!!

Friends_and_family Family

10/10

Exceptional

24 May 2026

Salees

Staff was great the place was clean and smelled amazing and the breakfast was so good

Self

4/10

Poor

23 May 2026

Claudia

The woman who helped us check in around 8pm was rude and didn’t provide any information on the hotel. She also asked us what we were doing in Houston, I thought the manner that she asked it in was weird and rude. Once we got to the room the tv did not work, which we did let the front desk know but it was already late and we didn’t want to wait on someone to come up and fix it. The shower handle was a struggle as a part of it kept breaking off and switching to extremely hot water, and overall the bathroom was the cleanest. We would not recommend this location.

Family

10/10

Exceptional

22 May 2026

shelly

Had a great stay at this hotel! The free breakfast was really good, the rooms were clean and comfortable, and the staff was very nice and welcoming. Everything was well kept and made for a relaxing experience. Would definitely stay here again!

Friends

6/10

Pleasant

20 May 2026

Holland

The staff was very helpful when checking in and out. The breakfast was quite good with fresh fruit each day of my stay. The shower was had mold on the floor near the shower door which i cleaned myself. Tv channel selection was quite good.

Family

8/10

Excellent

18 May 2026

Chidinma Chisom

Clean room. Good breakfast. Spacious room, decent gym, will book again.

Self

10/10

Exceptional

16 May 2026

Tara

The room was clean and breakfast was decent. The on;y thing I would add are more vegan choices.

Friends_and_family Family

8/10

Excellent

16 May 2026

Erik

Excellent

10/10

Exceptional

16 May 2026

Natalie

Very clean

10/10

Exceptional

12 May 2026

Diana

Everything was wonderful. Room clean, good options for the free breakfast, inexpensive parking. The only thing to keep in mind is that is right next to the airport, so you will hear airplanes, but we weren't bothered.

Partner

6/10

Pleasant

12 May 2026

Marissa

I booked this hotel specifically for shuttle pickup to and from airport and hotel. My flight was delayed 5 hours, but that still left 45 min until they closed (11:30 pm). I called at 10:41pm, they said call when we had our bags. I called at 10:58 and told them we were outside in the pick up area with our bags. They said they were sending someone. The hotel is 8 minutes away. I thought it was a little weird that they didn't ask my name, but no big deal. After 15 minutes, I call again because I know the shuttle hours, 11:30pm close. It was a different lady, she just started her shift, she did apologize, and said she is sending someone. This time i made sure to tell her my name just incase. After another 15 minutes, I walked over checked to see prices for a taxi, while my husband stayed at the pick up area. We paid $40+ $10 tip. Taxi driver asked what hotel, then he said they do shuttles free just call. I told him we had 2 times. We get to the hotel, our driver chuckled and said, \"I don't think anyone was coming to get you.\" I Agreed. We went in, i asked how many shuttles they had, \"3, why?\" I told her what happened and she said ,he had just got back, that he couldn't find us. I told her, \"No ma'am, not possible, those shuttles never came through,. We watched other drivers actually try and never left without their pick up. Hotel was clean with big rooms. If you offer shuttle then do our.

Partner

10/10

Exceptional

11 May 2026

Charles

Good

6/10

Pleasant

11 May 2026

Darlene

Breakfast staff was friendly, food was marginal. No restaurants, front desk staff was disengaged for the most part. Room was clean and housekeeping staff was friendly and very much wanting to do a good job. The hotel is VERY loud. Can hear every plane departing and arriving at the airport, so needs some sound proofing upgrades.

Family

10/10

Exceptional

11 May 2026

Chelege

Friendly staff

Family_with_children

10/10

Exceptional

09 May 2026

Caitlin

Gorgeous, perfect location, super comfy beds

Self

8/10

Excellent

09 May 2026

Roberta

Excellent property, with a great breakfast.

Self

10/10

Exceptional

09 May 2026

Willie

Good

Family_with_children

10/10

Exceptional

08 May 2026

Tonya

Every aspect of this hotel was in order & thought out. Clean, orderly, & imviting. The staff were beautifully amenable, always visible, & a wealth of information during my stay. This will be my hotel whenever I fly into & out of Houston. I love this city!!

Self

4/10

Poor

08 May 2026

Yumeng

It’s not clean. Hair and bricks in the bathroom, in the sheets. Also, I request help to make up bed but they refused to provide service. Overnight parking they charged me 20 and later I found spot hero only 7 overnight.

Family

8/10

Excellent

05 May 2026

Stephanie

Decent rooms, great staff. Shuttle service was on time. Good breakfast.

Family_with_children

8/10

Excellent

05 May 2026

Kathleen

The towels did not seem fresh/clean. And having the tissue box with what l presume was to be a nice touch looked as if someone pulled out a number of tissue and wadded them back in 🤔

Family

10/10

Exceptional

05 May 2026

Vicki

Please & safe place to stay with family.

Family_with_children

10/10

Exceptional

04 May 2026

Chynna

I liked the clean peppery and rooms, helpful staff, and good breakfast.

Self

8/10

Excellent

04 May 2026

Cody

good

10/10

Exceptional

03 May 2026

Robyn

A large room with a separated seating area/tv. Very clean and well maintained.

Partner

10/10

Exceptional

01 May 2026

Trey

Clean, updated, and spacious rooms. This one is a winner. I’ll be back next time I’m in Houston.

10/10

Exceptional

01 May 2026

Angela

Very well maintained super clean very nice staff any issues they were taken care of immediately! I would definitely recommend that you stay in the his hotel! Complementary breakfast was great Area was super clean and sanitized no issues. Staff was very helpful accommodating us where we could cross the streets in a safely manner too go get food. The hotel was quiet at night even with children staying there and the pool was super clean. The drivers for the shuttles were super polite and helpful with our large group of 9 super hard working drivers we appreciated you all. Will definitely come again. Thank you !!!!

Family

10/10

Exceptional

01 May 2026

Allayna

Soft comfy bed

Self

2/10

Poor

30 Apr 2026

Elizabeth

On the breakfast the bread is old and the spinach was rotten, and there was not a waffle maker

Family

4/10

Poor

30 Apr 2026

Ariel

Unless you are actually looking for a place close to the airport to save yourself some time, I would not recommend staying here. You can hear the planes passing by every time they fly over. During the day it’s a frequent noise disturbance since the walls are so thin.

Also, the layout of the room was very weird. There is a sink with the toilet in one part of the room and then a separate area for the shower and another sink in the room.The doors on both areas are sliding and do nothing to help muffle sounds when you go to the bathroom. So if you are sharing the room, be aware that everyone in the room can hear everything. The TV is in an awkward spot to watch because of the bathroom area layout. We also noticed that the usb plugs on the alarm clock and the lamps stopped working when the light switch in the room was flipped off. So, we couldn’t charge our electronics unless the lights were on. The breakfast layout was not as abundant as it usually is at other hotels. Also, did not have waffles which was super disappointing to my son.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Brandy

Beautiful property!

Family_with_children

8/10

Excellent

27 Apr 2026

Teresa

Awesome stay

Friends

10/10

Exceptional

26 Apr 2026

Patrick

The hotel is very nice. Comfy beds and pillows. The breakfast is not included and costs $13 even if you just want some fruit.

Business

8/10

Excellent

26 Apr 2026

Tim

The room was large and nice, but I wish the glass partition between the bed and the living room blocked the light better (one person up earlier than the other). A bit disappointed that the breakfast on weekends didn't start until 7 am. The shuttle was very helpful and the drivers were very friendly.

10/10

Exceptional

26 Apr 2026

Richard

Clean property and friendly staff

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Austin

Shuttle was good staff was extremely friendly

10/10

Exceptional

19 Apr 2026

Ned William

Between midnight and 2 am large crowds of very loud partiers making as much noise as they could. I spoke to other folks who were in the airport bus with me at five in the morning, and it happened on their floor too. Management has got to make an effort to keep that sort of thing to a reasonable level otherwise the hotel is perfect.

8/10

Excellent

17 Apr 2026

Sue

The beds are too soft

Family

10/10

Exceptional

16 Apr 2026

Sara

Awesome airport shuttle

10/10

Exceptional

14 Apr 2026

mary

Needed last minute stay due to canceled flight. Appreciated the free shuttle. Gave us toothbrushes/paste. Friendly staff, clean room with good A/C and blackout curtains.

Partner

10/10

Exceptional

14 Apr 2026

TAMMY

we just had a short stay here before getting a shuttle to the airport to head out on the Carnival Breeze. The staff was great and our room was clean.

Friends

4/10

Poor

13 Apr 2026

Peter

Early and late check out on request. Room was ready for our arrival a couple hours prior to regular check-in. Friendly staff and comfortable, spacious rooms

Family_with_children

10/10

Exceptional

11 Apr 2026

Laura

Good stay! Clean hotel.

10/10

Exceptional

09 Apr 2026

Blaise

Very nice and clean. Modern.

8/10

Excellent

09 Apr 2026

Jamese

Room was nice and clean. Staff super friendly

6/10

Pleasant

09 Apr 2026

NAVID

Room was clean, but you could have hearing planes passing by all night and it would be great if windows were isolated. Breakfast was not good at all, cold boild eggs and etc. Staffs are nice, especially the Bus shuttle drivers, Asia dropped us at the terminal requested and was super helpful.

Partner

10/10

Exceptional

07 Apr 2026

Cynthia

Very friendly and helpful staff

8/10

Excellent

07 Apr 2026

jose

Okay

10/10

Exceptional

07 Apr 2026

Jessica

Great place to sleep between flights

10/10

Exceptional

06 Apr 2026

Martin

Very clean and spacious room. Only issue is we couldn't figure out how to turn off some lights so we had to unplug them from the outlet.

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Niurka

The breakfast was very plain and simple.

Family_with_children

6/10

Pleasant

05 Apr 2026

Angela

The shuttle from the airport is inadequately sized. 11 passengers took 3 different shuttles and a wait of greater than 30 min. We did not use the shuttle to the airport because it only runs very 30 minutes and we couldn’t risk being 30 min or an hour late. I picked the hotel for the shuttle which was a bummer. The beds in the room are comfortable but they are very loud. Every time a person moves, the bed squeaks loudly. There is too much ambient light. The window curtains are too short, a fire alarm flashes, and the door lacks a sweep so there’s a significant amount of light from the hallway. Our shower was broken. The breakfast tasted good and there was variety as expected for a low price. The gym looked great and the pool is outdoors and cold in April, as expected. Staff was average, not friendly or rude. Given the shuttle and room situation, I wouldn’t stay here again.

Family_with_children

10/10

Exceptional

04 Apr 2026

Lori

Great location near the airport. Clean. Staff were great. Had everything we needed. Shuttle was every 30 mins. Breakfast buffet was good, lots of choices and constantly refreshed. We have stayed here several times. Convenience stores and other small stpres witjin walking distance.

Partner

8/10

Excellent

04 Apr 2026

Sandra

This is my second staff. My only issues was the bed, very uncomfortable and make noise every time you move. Hotel was clean. Staff was pleasant and helpful. Love the fact they have a shuttle to the airport. Would stay again.

Family

10/10

Exceptional

04 Apr 2026

Mohamed

Very nice

10/10

Exceptional

03 Apr 2026

Robert

Shuttle service was great as was the free breakfast, room was huge, so lovely to have lots of space

Partner

8/10

Excellent

01 Apr 2026

Jabaaz

Good bed. Shower pressure too weak. Overall 4/5

10/10

Exceptional

01 Apr 2026

Paul

Ideal hotel close to the airport. Good size rooms, comfy and decent breakfast selection

Partner

10/10

Exceptional

31 Mar 2026

andrea

Clean comfortable and wonderful bar tender

10/10

Exceptional

30 Mar 2026

Steven

We stayed at this Springhill location on 2 non consecutive dates, on either side of our march 2026 spring break cruise. On our 1st stay Cedric the gentleman at the front desk over night went above and beyond to help us set up a last minute shuttle to the cruiseport, after a very late night arrival (during the government shut down tsa delay time period). The property was very nice and close to several walkable fastfood locations, gas stations, and a rental car place. Great value for the money spent. In our return visit they went out of their way to help us get checked in early since we had got back from the cruise port a couple hours ahead of schedule, and had a very early flight the next morning. We caught the 1st shuttle in the morning (4am), if using the shuttle get downstairs a half hour early, as it is a shared shuttle with the sister marriot location, and doesnt allow for pre-booking the shuttle, instead they call every 30 minutes about 10-15 minutes before scheduled time to see if service is needed.
The only slight negative would be breakfast (we only got it the 1st stay due to timing of our flight) it was not bad by any means just not as good as i would hope from a marriot which is one of the 3 brands i trust to stay at. Powdered eggs frozen sausage type thing. All in all it was an excellent stay both times.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Sue

clean room and nice breakfast.

Friends

8/10

Excellent

27 Mar 2026

Jayla

Great breakfast. Pool was very cold. Bathrooms could be cleaner.

Family

10/10

Exceptional

26 Mar 2026

Diana

Clean

10/10

Exceptional

26 Mar 2026

Raul

Showed up really late to check in but had no problems and the staff was great!!!

Friends

10/10

Exceptional

23 Mar 2026

Keisha

Had a fantastic stay! The room was spotless, the staff were genuinely welcoming, and everything felt comfortable and well thought out. Great location and peaceful atmosphere—would definitely stay again.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Roselia Pedroza

We love stay at Spring Hill.

Family_with_children

6/10

Pleasant

22 Mar 2026

Chenhui

Shuttle was very difficult to get. It was also very noisy overnight.

Partner

10/10

Exceptional

21 Mar 2026

Kellie

Clean room, friendly staff. Excellent experience.

Family_with_children

6/10

Pleasant

18 Mar 2026

Humberto

This is the second time we stay here due to it being conveniently located next to the airport. This time we asked for towels they never brought them up next day same thing didn't ever bring the towels until the 3rd time we called. We stayed 2 nights and they never cleaned our room. The continental breakfast was pretty bad as well.

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Barbara Ann

Beautiful hotel with friendly

10/10

Exceptional

16 Mar 2026

Rosa M

5 stars

10/10

Exceptional

16 Mar 2026

Erasto

Staff was very friendly, room clean, stocked toiletries, amenities clean, convenient and plenty of parking

Partner

10/10

Exceptional

16 Mar 2026

Ashraf

Perfect hotel if need to stay close to the airport. Great service and amenities, very nice and spacious rooms.

8/10

Excellent

16 Mar 2026

Moses

Airport shuttle was the only reason for booking but the hotel only runs service till 11:30pm. Would have booked something different. Hotel was clean. Breakfast was very limited.

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Alexandra

The staff was very friendly and our room was very clean and had everything we could possibly need, but the bathroom door was one of those sliding doors that I absolutely DESPISE having in hotels. Not only is there no lock on the door, but because it slides, there's a huge gap where you can peek in/out through. There's also no extractor, so you can hear EVERYTHING going on in there. It can be really awkward if you're sharing the room with friends, which we were. As trivial as it may seem, something like this keeps me from booking somewhere again. Bring back bathroom privacy in hotels!! Lol.

Friends

8/10

Excellent

15 Mar 2026

Tam

Everything was decent. The kitchen staff was nice. They should get toothpaste packets. Paying 7 dollars for a brush and toothpaste is a lot. Staff was decent. Some really nice. Everything went well

10/10

Exceptional

15 Mar 2026

Stepfan

wonderful stay

Family_with_children