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Sonesta Essential IAH Airport JFK Boulevard
Houston - TX · United States
15555 Jfk BoulevardView location
6.8/10Good201 Reviews
Cleanliness6.6/10 6.6
Service7.2/10 7.2
Comfort7.0/10 7.0
Condition6.2/10 6.2
Amenities6.2/10 6.2
See all ratings- Pet friendly Hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sonesta Essential IAH Airport JFK Boulevard
Located minutes from George Bush Intercontinental Airport (IAH) and top businesses, the Sonesta Essential IAH Airport Houston, TX is an ideal base for your visit. Our free shuttle heads to the airport every 30 minutes, so you never have to worry about Houston traffic.
After a long trip, stretch your legs with a quick jog in our fitness center, or walk through nearby downtown to check out the unique shops and restaurants.
You can also stop by the Theater District to catch a Broadway show, or just head back to the hotel and lounge in your spacious room.
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Located in Houston, Sonesta Essential IAH Airport JFK Boulevard is in the suburbs, within a 10-minute drive of Golf Club of Houston and Humble Civic Center. This hotel is 7.6 mi (12.2 km) from Humble Museum and 11 mi (17.8 km) from Houston Motorsports Park.
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and microwaves. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available on request).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
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You need to know
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
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Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
21
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Optional fees
- Extended parking fee: USD 5.00 per day
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
W.W. Thorne Stadium
4.2 km / 2.6 mi
Crowley, W. E. \"Bill\" Park
5.7 km / 3.5 mi
Houston Grand Prix
6.3 km / 3.9 mi
Park at Fall Creek
7.3 km / 4.6 mi
Ulh Event Center
7.7 km / 4.8 mi
Escapade 2001
9.3 km / 5.8 mi
St. Luke Missionary Baptist Church
9.5 km / 5.9 mi
Golf Club of Houston
10 km / 6.2 mi
Humble Civic Center
10.8 km / 6.7 mi
Humble Kindred Hospital
10.8 km / 6.7 mi
Schott Park
11.2 km / 7 mi
Memorial Hermann Northeast Hospital
11.4 km / 7.1 mi
Zuma Fun Center North Houston
11.5 km / 7.2 mi
North Houston Skate Park
11.8 km / 7.3 mi
North Houston Bike Park
12.1 km / 7.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 57
- Number of floors (main building): 4
- Twin rooms: 48
- Double rooms: 9
- Suites: 16
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
Show 31 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Airport Shuttle
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Multilingual staff
- Bellboy serviceExtra charge
- FireplaceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift accessExtra charge
- Gym
- NewspapersExtra charge
- Luggage roomExtra charge
- Clothes dryer
- Library
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Meeting room: 1
- Fax
- Outdoor freshwater pool: 1
- Breakfast
- Hot breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
SUITE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essential IAH Airport JFK Boulevard
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Sonesta Essential IAH Airport JFK Boulevard
75
reviews shown
Teniqueka
I’ve been calling since July 13 regarding my $100 deposit. Management is never on the property to take care of the situation. Today is July 21st and I’m still waiting on my deposit. Staff can’t tell me why I haven’t received my deposit.
Darren
Looks like just switching owners. Place was very clean people were nice. Hotel back door was left open over night every night I was there. I think it was for the smokers or whatever else that was happening. I would highly advice the hotel not to keep there exit doers open all night due to safety concerns other then that it was a nice stay
Denise
Great job
Jacob
Great location near airport. Hotel was average. Dated room not very clean. Staff was quick and helpful. It was raining during our Shuttle to the airport and van roof leaked. We were soaked by the time we reached airport.
Rokesha Nauti
Na
Shontay
Great distance from the airport. Hotel staff were great.
Andrew
I paid for a booking after bad weather at the airport canceled many flights, I had a confirmed booking, and arrived at the hotel only to be told there were zero rooms available. Completely unacceptable. I will remove this review upon full refund. Zero goods or services were rendered for the money I paid. Extremely upsetting experience. Front desk staff were apologetic, but could not really do anything for me. This may be a decent hotel, but I would not know; Zero stars for zero rooms.
John
Spotlessly clean
Sven
The staff was very helpful.
Zafar
Clean room. Very friendly and helpful staff
Susan
Room was just okay, I don’t know why I expected more
Peter
Room was clean
Natalie
I had a great stay with Sonesta and would visit w this hotel again in the future. The room was clean and staff was very responsive. The shuttle service e was very timely, I waited appx. 15 min before arrival of my shuttle. I was pleased with my stay.
Kurt
B
Kelley
breakfast is after the first shuttle and should be offered at 5am
Ruchik
The hotel and rooms seemed to need a lot of maintenance. Parking is confusing because the lot is same as Comfort Inn next door. Coffee in the lobby sucked so bad I couldn’t even get through half a cup.
Kruthika
Bed bugs
Dion
Yes
Sirlyn
Nice rooms clean. Staff friendly
Angelica
Exellent hotel, clean and comfortable
andree ann
Good for an airport hotel, staff very nice, easy hotel shuttle, breakfast included. Rooms are dated but honestly for one night its okay.
Raymond
.
Katherine
I didn’t like my stay. The room had a very unpleasant, musty odor, and the bathroom was dirty. Additionally, the bedroom door lock was faulty and came off easily, which was a safety concern since my one-and-a-half-year-old daughter could open it without any problem.
Ashley
It’s good for emergency’s
Ronnie
Close to airport and reasonably tidy room..though the building and contents are showing their age. Good breakfast and clean sheets made it good value for $$. No hot water!!..luke warm.
Verified traveler
Money hungry
Would not refund money because my flight got canceled two days in a row
Sharon
I got stuck in Houston after my flight got canceled and wasn’t offered a hotel voucher. Got on Expedia found this hotel down the street and quickly booked it while it was a great price. Check in was easy and the room was nice. What sent it over the edge was the fact that they offered a free shuttle back to the airport the next day so I can fly out.
Claudia
Bed was super comfy
The bed was awesome, i really need a great big comfy bed to sleep after 25+ hours without sleep, the personal was awesome as well, they let me get the room prior to the chek in time due availability, so really grateful for that. Overall great one night stay.
SirDameyon
It was very quiet comfortable and clean I enjoyed my stay
Verified traveler
No secure parking
Stayed at this Sonesta at the airport because we had an early flight out. We asked if the parking lot was secure and of course they assured us it was. Next morning our window of our vehicle was busted out. They acted like it was an every day occurrence and we’re not responsible. Will not be staying there again.
Hung
Friendly staff
Hang
I book the wrong date but the staff there willing to switch for me without pay anything different. Thank you
Yuxiang
Very good
Elizabeth
One night stay
Very basic but just what you need for an over night stay! Clean and comfortable.
Gualberto
Your stay Feel like family friendly
Elizabeth
D courteous. Enjoyed our stay.
Tahje
Very quiet & clean
Tamekkia
Didn’t give us the hotel that I booked was called and ask to get a new hotel told us that the new hotel was nice and it wasn’t this was very unfair from a suite to a motel Roaches rude room was nasty shelves missing no stove all around not right never book again
Chansie
Shuttle access for most hours is very helpful.
PAULO
Room was dirty.
Annie
It was fine for a 1 night stay before boarding our flight the next day.
Isaac
Close to the airport.
This hotel is just one of the many options you can find around the area, with shuttle and breakfast included. The rooms are a bit impersonal and there's no bedside light, for example; they're espacious, huge, though.
gillian
I arrived at 10pm at night, the front desk told me to park around back as I would be ticketed out front, they were not friendly and made me feel uncomfortable. When I asked how to find my room he told me where the elevator was.. nothing else. The hotel did not seem newly renovated, I had a very dirty room. With stains on carpet and door was damaged. I did not feel safe there and to top it off the planes noise was very loud. When I left in the morning the front desk just stared at me, so unnerving.. I won't return.
Hunni
Ok
john
I like the convenience it's near the airport the price is always right the only thing is it should be more places to eat it's only for that see you would have to have a car or lift or Uber to the other places for lunch or dinner.
James
This is by far the worse property I have ever stayed at in all the years of traveling! It was so filthy dirty! The staff had no idea of what customer service was all about. The night I checked in, the worker behind the desk literally kept his big set of earphones on and we could barely understand him. The health department should shut them down!
Andrew
The front desk attendant lied straight to my face about the pool. I checked in around 8:30pm, went straight to the pool and the gate was locked. Asked the front desk about it and he responded \"The pool is closed.\" I asked, \"What time does it close?\" He said \"9:00pm.\" He let me in when I responded \"It's not 9:00 pm.\" The sign above the pool says it closes at midnight. 😑 The hotel is cheap, so you get what you pay for.
Luis
Worst hotel experience at Houston.
This hotel really needs a lot of work in every area.Starting with the staff, not wearing an uniform or an ID that identify them as employees. The breakfast was an important aspect for me in order to save, however the food was soo poor that not even coffee was ready. The room was in terrible shape, we have a toilet that every time we flushed, water started to came out from the base. I will not come back to this hotel, I will like to share the photos that I took but this app doesn't allow me to do it.
Dwayne
My car got towed because I checked in late and it was dark and the parking spot was not clearly marked. The parking spot was in front the hotel but it was for another hotel and they towed me the front desk attendant failed to give me parking permit
Ana Moran-Gale
The sheets were wrinkled it looked like the had not been clean. the bathroom was dirty.
horrible.
horrible.
Juan
Ugly Hotel
For Star the inside of the hotel lobby looked very outdated and the hallway on the first floor going to the elevator looked terrible. The door going up the stairs was in bad condition looked like it was going to fall as soon as you open it.
Essy
Lousy service. They make you call a thousand times to give you instructions for the shuttle and is already fall. Super bad planning and organization: they should ask how many people and offer more transportation or not offer anything at all
Meah
Worst hotel ever
The room was absolutely terrible! There was a period stain on the covers and a bandaid in the towel that the provided! Like did they even clean the place. And when brought to the managers attention he rolled his eyes and stated that all he could do was give new blankets and towels. Absolutely disgusting, I would not recommend this place!!
Debra
The staff was nice and helpful. Breakfast was decent. My complaint is how much nicer the place looks in their pictures when it is really kind of run down.
Jose
Very poor maintenance I won’t be book in this place
Danyel
The hotel is close to the airport. The hotel was easy to get to from Beaumont. The hotel was easy to check-in even thought it was 11pm when we got there. There was plenty of spaces to park and easy to get back into the hotel. The room was spacious and clean. It was a quick overnight stay but would stay there again.
Michael
Shuttle never showed up. Had to pay an Uber. There is always a problem with the shared shuttle service at IAH. Initially told it would be 45 min. Kind of a long wait …. Then a no show.
cindy
They have an infestation of raccoons and they brake into to people's vehicles from underneath and breakfast was bad
Elizabeth
The room was dirty
Courtney
SHAME on Sonesta!
SHAME ON SONESTA! We chose this hotel because we are familiar with the Sonesta brand and also because we wanted to stay near the airport for our early morning departure the next day. We were greeted in the room with a live roach. The toilet seat was broken, and the toilet paper holder was barely hanging on the wall. We immediately called down to the front desk. The desk clerk moved our room across the hall to a room that was not much better. The chair in the room was covered/stained with human body fluids, the toilet seat in this room was also broken, and a couple of dead roaches on the floor. It was late and we were exhausted, so with no alternative but to leave, we bit the bullet and stayed. But it was GROSS! Shame on Sonesta to allow a location to exist in this condition
Courtney
SHAME on Sonesta!
SHAME ON SONESTA! We chose this hotel because we are familiar with the Sonesta brand and also because we wanted to stay near the airport for our early morning departure the next day. We were greeted in the room with a live roach. The toilet seat was broken, and the toilet paper holder was barley hanging on the wall. We immediately called down to the front desk. The desk clerk moved our room across the hall to a room that was not much better. The chair in the room was covered/stained with human body fluids, the toilet seat in this room was also broken, and a couple of dead roaches on the floor. It was late and we were exhausted, so with no alternative but to leave, we bit the bullet and stayed. But it was GROSS! Shame on Sonesta to allow a location to exist in this condition!
Verified traveler
Had bugs in bathroom
No daily cleaning
Breakfast was terrible- ran out of food
No daily cleaning
Breakfast was terrible- ran out of food
Lucy
Pretty sure the hotel is being run by drug using, unstable people. Invthe lobby there was rough construction materials. It is filthy. The carpets were horrifying. Half done painting and finishes. Its like someone's drunk uncles was hired for maintenance. Neighborhood also sketchy. I went down to catch an uber at 3:30 in the morning and there were two cops hauling out a homeless guy who snuck into the hotel. This place needs to be investigated and shutdown. It smelled like day old fried donuts, too.
Joseph
Pool closure was a disappointment.
Melody
This property was dirty! The furniture had dirt stuck too it. Towels were dirty. Room service never came in to clean room.
Malitany
This place is very run down and dingy. Not a fun place to stay.
Ashley
This was the biggest “false advertisement” I have ever seen. The front picture is computer generated. The carpets and bedding were disgusting with stains and body hair still on our pillows. Walking in to the lobby you get hit with a smell that I would imagine is cigarette smoke that has seeped into the walls. No hot breakfast, the pool was basically a puddle that there’s no way they properly chlorinated. Run away avoid at all costs. Just plain old gross.
Adam
Took booking and payment, on arrival the hotel was closed. No communication about this. Staff were rude and unhelpful. Had to sort alternative accommodation without any support and pay out even more money for a place to sleep.
Georgina
Sonesta Essential IAH Airport JFK Boulevard did not accept my Expedia reservation even after sI showed it on my phone. The woman at front desk said it was not possible, that they were closed for repairs after huracane.
Maria C
The service in the front desk was good, but the conditions of the hotel are precarious, broken shower curtains, uncomfortable and poor quality pillows, broken room curtains that do not work and are transparent. Room 215
Stacy
Trash in the ditch
Juana
Took for ever to send shuttle to airpirt
TAKUMI
The staff were friendly and helpful. Convenient location from the airport.
The facility is a little bit aged. The breakfast I had was bare minimum. Not suitable for long-stay.
The facility is a little bit aged. The breakfast I had was bare minimum. Not suitable for long-stay.
Samuel
Room seeved the purpose after a misconnect at the airport.
William
The room was in poor condition. The television would only get one channel, phone did not work, shower did not have a soap holder (it was torn off the wall), you could see light coming in completely around the room entry door, only one of the charging stations worked, only one lamp in the room. It was an inferior room, worst I have ever stayed in. If this is what they set aside for Expedia bookings, I won't do that
again.
again.
Location & surroundings
Sonesta Essential IAH Airport JFK Boulevard
15555 Jfk Boulevard, Houston, United States
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Sonesta Essential IAH Airport JFK Boulevard
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