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Surestay Plus By Best Western Humble

Houston - TX · United States

15617 Eastex FreewayView location

9.0/10Excellent723 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Amenities8.6/108.6
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay Plus By Best Western Humble

This straight forward indoor corridor hotel is conveniently located off Freeway 59 and Interstate 69. The SureStay Plus Hotel by Best Western Humble lies 5. 5 miles from George Bush Intercontinental Airport/IAH and 18 miles from downtown Houston. We are just minutes from the Downtown Houston business district.

Read more about this hotelShow less

Located in Humble, SureStay Plus Hotel by Best Western Humble is within a 5-minute drive of Houston Grand Prix and Park at Fall Creek. This hotel is 4 mi (6.4 km) from Golf Club of Houston and 4 mi (6.4 km) from St. Luke Missionary Baptist Church.

Make yourself at home in one of the 46 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Houston Grand Prix 3.5 km / 2.2 mi
Park at Fall Creek 4.4 km / 2.7 mi
St. Luke Missionary Baptist Church 4.8 km / 3 mi
Golf Club of Houston 6.4 km / 4 mi
Escapade 2001 6.4 km / 4 mi
Crowley, W. E. \"Bill\" Park 6.6 km / 4.1 mi
Humble Kindred Hospital 7.6 km / 4.7 mi
Humble Civic Center 7.7 km / 4.8 mi
W.W. Thorne Stadium 7.9 km / 4.9 mi
Schott Park 7.9 km / 4.9 mi
Memorial Hermann Northeast Hospital 8.2 km / 5.1 mi
Charles Bender Performing Arts Center 8.9 km / 5.5 mi
Humble Museum 9 km / 5.6 mi
Lindsay/Lyons Park and Sports Complex 9.1 km / 5.7 mi
Hirsch Memorial Park 9.2 km / 5.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 46
  • Number of floors (main building): 3
  • Suites: 5
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Laundry serviceExtra charge
Show 12 more facilities & services
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Banquet hallExtra charge
  • Conference room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Surestay Plus By Best Western Humble

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Surestay Plus By Best Western Humble

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 22 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable4 photos

    Surestay Plus By Best Western Humble

    Room KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Kitchenette
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH KITCHENETTERoom • WITH KITCHENETTEROO.KT

    Photos are not available for this room type.

    Surestay Plus By Best Western Humble

    Room WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Surestay Plus By Best Western Humble

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 22 m²ROO.NM
    Room NON SMOKINGPhoto unavailable6 photos

    Surestay Plus By Best Western Humble

    Room NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 22 m²ROO.NM-2
    Room NON SMOKINGPhoto unavailable5 photos

    Surestay Plus By Best Western Humble

    Room NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Facilities with extra charge

    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 22 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Surestay Plus By Best Western Humble

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Surestay Plus By Best Western Humble

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Surestay Plus By Best Western Humble

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Humble

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Humble

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Surestay Plus By Best Western Humble

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Surestay Plus By Best Western Humble

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 22 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Surestay Plus By Best Western Humble

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Surestay Plus By Best Western Humble

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 22 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable5 photos

    Surestay Plus By Best Western Humble

    Room NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Surestay Plus By Best Western Humble

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay Plus By Best Western Humble

9.0
Excellent
723 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Angela
Front desk very friendly and accommodating. Property was well maintained and rooms were comfortable, clean and spacious. Would stay here again!
Partner
10/10
Exceptional
05 Jul 2026
Jorge Fernando
Its the Best
6/10
Pleasant
30 Jun 2026
Alma
The room was dirty, with hair all over the floors. There were scratches and chipped paint on the walls, and the furniture was banged up and looked old. The elevator was not working for trips down, so I had to take the stairs.

On the positive side, the location was convenient and easily accessible. The staff was friendly, helpful, and provided good customer service.
10/10
Exceptional
28 Jun 2026
Robert
Very good stay. I enjoyed it all. Clean, secure, comfortable, affordable.
Partner
2/10
Poor
27 Jun 2026
James
The room was reasonably priced and included a good continental breakfast, which we appreciated.

Unfortunately, our experience after checkout left us disappointed. When we arrived, there were already two holes in the wall. Since they didn’t affect our stay, we didn’t report them at the time. After we checked out, however, the hotel contacted us and stated that we would be charged a damage fee unless we could provide photos showing the damage was pre-existing.

This put us in a difficult position because we had no way to prove the condition of the room when we arrived. We would encourage future guests to take photos or a quick video of their room upon check-in to document its condition. While our stay itself was fine, the checkout experience left us feeling frustrated and has made us hesitant to stay here again.
Family_with_children
10/10
Exceptional
27 Jun 2026
Marissa
Good hotel, convenient for an event travel
Family
6/10
Pleasant
26 Jun 2026
Bernardo
Great services just don’t book facing the highway book on the opposite side of the hotel for noise cancellation
Family
4/10
Poor
21 Jun 2026
Shamaiya
Property was clean, but had a weird smell, especially when the air conditioner ran and the bed was hard as a rock. It was very uncomfortable to sleep. I checked out a night early.
Friends_and_family Family
6/10
Pleasant
21 Jun 2026
Cheyenne
There was some issue with the remote but they were solved, and some things were hanging by a thread in the room, but over all you get what you pay for
Partner
10/10
Exceptional
21 Jun 2026
soledad
The place was clean and comfortable friendly staff safe parking lot.
Partner
6/10
Pleasant
20 Jun 2026
earl
The room had a very large roach that I could not corner Very illusive Breakfast was not that great too few options with no oatmeal that I could find Then we got up at 6 am for breakfast Saturday only to find out it didn’t start until 7 am The worst part was the $150 deposit I have stayed at 5 Star hotels that don’t do that For that area the deposit was just ridiculous The room wasn’t even $150 which should have tipped
Me off not to stay there but it was a Best Western branded hotel
Partner
10/10
Exceptional
18 Jun 2026
Cristopher Javier
It’s the best place, I love it
Friends
8/10
Excellent
15 Jun 2026
John
Front desk employees were extremely nice and helpful. Good views . Good hotel at a fair price .
Partner
4/10
Poor
05 Jun 2026
Brendon
Staff were not welcoming and constantly distracted with other activities during check-in. Check out was worse as I stood at the front desk for over 10 minutes waiting for a staff member which was nowhere to be found. At 7am the front desk should be available to assist patrons. No apology, just a miserable staff member, probably upset because I woke her from her nap.
Self
6/10
Pleasant
04 Jun 2026
Ashley
Close to event place I attended. Close to restaurants , gas station, stores, etc.
The room was clean. The bed slept ok, thin bedding but I usually bring my own anyways. Hubby said the breakfast was horrible. He usually isn't as picky/strict as I am so I know it wasn't up to par. I didn't eat it as I was gone during that time. Overall the stay was fine and we would probably stay again but just avoid their breakfast.
Partner
10/10
Exceptional
04 Jun 2026
Tiffany
Very clean and the staff was nice. Will definitely stay here again if im ever in the area
Friends
8/10
Excellent
24 May 2026
Daphne
Everything was good the room was clean
10/10
Exceptional
23 May 2026
Andrea
Wonderful place to stay, clean and polite and nice breakfast
Partner
2/10
Poor
23 May 2026
Dominique
The front desk worker was very rude, but luckily our stay was only for one night. The room was clean, and the breakfast was good.
Partner
10/10
Exceptional
13 May 2026
carlos
Parking was secure
Partner
2/10
Poor
08 May 2026
Kyle
Parking is nice breakfast is okay but beware they have roaches I was in the bathroom and was running across the bathroom floor usually pretty clean but probably won’t be back for a while after this. Price a bit steep for roaches
Self
4/10
Poor
05 May 2026
XIUYING
I was disappointed with my stay at this hotel. The pillows provided were just small throw pillows, not full-size ones, which made it uncomfortable to sleep.

There was also no coffee machine or tea available, either in the room or in the lobby. We arrived in the evening and were leaving early in the morning before breakfast time, so having access to something simple like coffee would have been helpful.

I noticed some snacks in a small fridge in the lobby and asked the front desk if we could take a couple since our flight was early. However, I was told the fridge was locked. Overall, the lack of basic amenities and flexibility made the experience frustrating.
Family_with_children
8/10
Excellent
29 Apr 2026
Timothy
Breakfast was good property was safe
Partner
2/10
Poor
27 Apr 2026
Michael
The hotel is clean. Our issue was the security, our truck got stolen. The truck was parked in from of a camera and in front of the office building. I think if the area is not safe, they should contract a security guard. As customers we expect to relax and not encounter this kind of situations.
Self
8/10
Excellent
23 Apr 2026
Raul
Rooms were clean
Self
10/10
Exceptional
19 Apr 2026
Easter
Location was great
Rooms were clean
Breakfast was not so great but for the price it was ok to me
Family
10/10
Exceptional
19 Apr 2026
Rosa
The room was really clean and everything look pretty neat. Staff was nice and they were helpful when we need it.
Family_with_children
4/10
Poor
18 Apr 2026
Jason
The receptionist English was poor. He acted as though I was bothering him to check in. The room was clean enough but the shower did not work.
Self
10/10
Exceptional
16 Apr 2026
Jose
Clean Room and good breakfast. Very good customer service
Friends_and_family Family
2/10
Poor
15 Apr 2026
David
This hotel is next to a busy street. IF you are looking for a nice quiet place to stay, this isn't it. It was noisy. Front desk staff were neither helpful nor friendly.
Family
8/10
Excellent
15 Apr 2026
Cody
I travel a lot for work and stay at a lot of hotels. This one was pretty decent overall. Much more so than others in the area but it’s overpriced. It seems to have a bad reputation as far as being in a bad or “dangerous” area. After asking around, it’s because a clerk at the convenience store next door was murdered during a robbery but I never saw any type of criminal element in the area during my stay. The staff were great, the hotel was decent and clean and the breakfast was good. They just need to work on lowering their rate for us working folks.
Self
10/10
Exceptional
07 Apr 2026
Juan
Nice clean
10/10
Exceptional
07 Apr 2026
Abner
A very comfortable place, easily accessible from the interstate. Near gas, groceries, and restaurants.
Self
10/10
Exceptional
06 Apr 2026
Cale
Good hotel for the price. Not going to wow you in any way but clean place, very respectful and accommodating staff and right by the airport
Business Family
6/10
Pleasant
05 Apr 2026
Erica
Was good for a night's stay before our flight home. Room was uncomfortably humid despite the AC. The floor was dirty and still had someone's fake eyelashes on the floor. Bed was comfy though so it worked
Family_with_children
6/10
Pleasant
31 Mar 2026
Oneida
Sort of a side-of-the-road overnight kind of place. Very awkward check-in -- you pay extra to check in before 3pm. Front door is locked during the day, so unless they hear you from the back you are out of luck even to drop your bags. No attempt to create a warm salon where you might be visiting anything resembling a home. Felt very institutional, maybe even slightly dangerous. Breakfast very basic bacon, eggs, and coffee.

Only interaction with friendly humans was at the breakfast buffet.

Worse part was relatives found a very cozy Marriott suites nearby at the same darn price point!
Self
8/10
Excellent
28 Mar 2026
Madison
Staff was friendly. Lots of breakfast options.
8/10
Excellent
25 Mar 2026
Margie
The bedroom, bathroom, and all public areas were very clean. The bed was comfortable and I slept like a baby. There was some street noise but it did not interrupt my sleep. This is not a luxury hotel with fancy decorations and room service, but the staff was very kind and willing to help and the room and bathroom were clean and comfortable. The price was right and I will stay here again for an early flight out of the airport.
Self
8/10
Excellent
23 Mar 2026
Abdirahman
Yes overall! The room is clean, but there was this smell I couldn’t figure out what it was
8/10
Excellent
23 Mar 2026
David
Great location, would stay again.
10/10
Exceptional
22 Mar 2026
Constance Inez
Sam and the whole staff were amazing! Very quiet. Hot water, CLEAN room and clean towels and wash cloths. Will stay there again. Definitely recommend. It's like an upscale holiday inn. They also have a complimentary breakfast during your stay. Awesome stay.
Partner
8/10
Excellent
22 Mar 2026
Sarah
Room was clean and comfortable. Location is by the highway, so be prepared for car and truck noise at night
10/10
Exceptional
19 Mar 2026
Ilona
The room was very clean and spacious. Friendly staff. Plenty of parking.
Partner
10/10
Exceptional
19 Mar 2026
Rosa
Neither was used
Friends
8/10
Excellent
19 Mar 2026
Rickey
Excellent Staff
Friends
8/10
Excellent
17 Mar 2026
Josephus
Excellent place to stay. Clean and staff is friendly. Good breakfast. We would stay there again.
Partner
10/10
Exceptional
10 Mar 2026
Kerry
Great stay. Clean, quiet, plenty room, everything worked well, friendly staff. Even had a good iron. I stayed here because of all the great review's and I quickly realized they were all warranted. My new go to hotel when I’m in the area which is often.
Friends_and_family Family
8/10
Excellent
09 Mar 2026
ashley
Rooms are a lottl
10/10
Exceptional
05 Mar 2026
Adam
Close to the airport. Good for a night. Security is good.
Self
10/10
Exceptional
22 Feb 2026
Clinton S.
Everything was great
8/10
Excellent
20 Feb 2026
Norma
Staff courteous, rooms clean, breakfast was little too none and wafflemaker was gross and dirty left black on waffles very gross
Partner
10/10
Exceptional
16 Feb 2026
Andrea
The rooms was clean, staff were ok especially the breakfast host. She was very friendly and polite. The breakfast was pretty good for a hotel buffet. The main setback was not receiving room service for the days we were there. We had to ask for clean towels and even had to set the trash bins outside our room door just to have them emptied. I had to “sweep” the floor myself because I just couldn’t take it. I did ask to have the room cleaned but it never happened. Otherwise it was a decent stay.
Leisure Partner
4/10
Poor
13 Feb 2026
Cynthia
I will admit the hotel itself was very clean, as well as the room I stayed in, but I was really confused about the closet. It simply didn't make any sense how to hang your clothes. In fact, the rack was hanging at the bottom of the doorway, which made no sense to me.
Business Self
4/10
Poor
27 Jan 2026
Maria
Our room was half done which made absolutely no sense. They did the bathroom but nothing with the beds?? We called the front desk and offered to move us into a different room. This was 8pm and we’re weren’t about to pack I and move. I asked about discount as we were not provided with all the services we paid for but they said no. There wasn’t even an apology.
Leisure Family
10/10
Exceptional
20 Jan 2026
Anika
Very clean
Business_and_leisure Family
10/10
Exceptional
29 Dec 2025
Shirley
Everything was great. From the clean room to the pleasant staff
10/10
Exceptional
28 Dec 2025
cordell
Very clean and friendly sraff. The breakfast was fresh and great choices.
Partner
10/10
Exceptional
26 Dec 2025
Andrew
Yummy breakfast. Well-lit parking lot.
8/10
Excellent
25 Nov 2025
Thomas
Clean room
Partner
6/10
Pleasant
24 Nov 2025
Renee
Rooms need to be cleaned daily not just putting in f
10/10
Exceptional
18 Nov 2025
Sesgio
.
10/10
Exceptional
17 Nov 2025
Colton
Felt safe, smelled very clean. Was a little confused about the parking on if i was required to pay, after speaking with front desk they cleared up my confusion
Business Self
10/10
Exceptional
17 Nov 2025
Jennifer
Wonderful staff. The room was spacious and incredibly comfortable. Loved the free breakfast. Good location. Overall great value - met all of my needs.
Business Self
10/10
Exceptional
13 Nov 2025
Sesgio
Great customer service and super lean rooms
Business Self
10/10
Exceptional
05 Nov 2025
Victor
Pretty good customer service
2/10
Poor
27 Oct 2025
Dena
Night employee was friendly and pleasant when we checked in. When we arrived in the room, it was freezing as the thermostatwas set at 60. No problem, because that was an easy fix. My husband entered the bathroom first to shower only to find pubic hairs on the floor outside of the shower. Once he opened the shower door, he found additional pubic hairs plus a plastic cup near the drain. We tried to overlook the lack of housekeeping since had a late flight in and had a long drive ahead of us the next day. Bed was a bit firm for our liking, but otherwise acceptable as the linens appeared clean and freshly changed. The next morning, we awakened and got ready to go down for breakfast only to find BUGS! Fitst, gnats around the bathroom sink. Then two ROACHES coming from the closet! There were also some long slender crawling bugs on the floor. We were disgusted!! We quickly dumped out our bags, shook off everything, and headed downstairs! We spoke with the morning employee downstairs to checkout. We informed her of the room condition and showed her photos. She could not have been less concerned!!! \"I will have someone check out that room.\"
Needless to say, we did not stay for breakfast and got the hell out of there.
Partner
6/10
Pleasant
26 Oct 2025
Alexis
Place is just okay
10/10
Exceptional
15 Oct 2025
Arnold

Review of Sure Stay Humble

Very clean and well-kept hotel. Very nice breakfast including hot items of scrambled eggs, bacon & sausage. Also had do-it-yourself waffles with other breakfast rolls, yoghurt, fruits, coffee or tea and fresh juices.
Self
2/10
Poor
09 Oct 2025
Joseph
No wifi
Business Self
10/10
Exceptional
04 Oct 2025
Aric
Clean, comfortable place to stay near Houston with easy access to highways, food etc.
Friends_and_family Friends
10/10
Exceptional
03 Oct 2025
Isaiah
Clean. Nice staff. Good breakfast.
10/10
Exceptional
24 Sep 2025
Damon
The first thing I noticed was the well-lit parking lot. When I walked in, the hotel smelled clean. My room was comfortable. The shower was the right temperature and water pressure for me. The breakfast was great too. The room was reasonably priced, and everything was great. I would definitely stay here again
Business
10/10
Exceptional
06 Sep 2025
Yireth
Room was clean and super cold upon arrival which was amazing since everywhere was hot outside. Hotel seemed pretty and updated, and had everything we needed. Staff was very friendly and attentive and we had no issues with any of the amenities. Hotel room was as described. Free breakfast, although I did not eat at the hotel.
Leisure Partner
6/10
Pleasant
29 Aug 2025
katherine
This is a typical budget hotel. The free breakfast was pretty good, but it ends by 9am.

They wanted to charge me a late check out fee to leave by 12pm. Seems a bit much considering the hotel is barely occupied

The mattress I have to say, was really good! And that is one of the most important things to me. However, it’s unfortunate that the bedding (blanket) was so thin, that I felt cold half of the night. I eventually retrieved a blanket from my luggage that I used on the plane, just to get some more warmth. When I tried adjusting the room AC to accommodate the cold room, even one degree made the room hot. So I either had to keep it cold, or keep it hot.
Other than that, the room was fine. I do wish they had coffee in the room.

Leisure Self
10/10
Exceptional
28 Aug 2025
Michael
Hotel was a great stay, room service was top tier cleaned the room very well, smelled good, bathroom and room supplies were stocked. Front desk were always welcoming whenever we were walking by. Outside property was very clean, no trash, no panhandlers lingering around
Leisure Partner
10/10
Exceptional
25 Aug 2025
Nancy
Very clean and very close to the airport and right next to the freeway
Business_and_leisure Family
10/10
Exceptional
15 Aug 2025
Elizabeth

Excellent stay!

I had a wonderful experience from the check in process to the check out process. My room was clean, comfortable bed, huge handicapped bathroom and shower. I felt so secure with their walk in shower, shower seat and grab bars. Hot/cold Breakfast was delicious! The only thing that needs improvement are their pillows, they're too soft. Overall i was 100 percent satisfied with my stay & would highly stay here again.
Self
6/10
Pleasant
03 Aug 2025
Jeremi Stefan
Clean room and facilities.
Bed was so-so.
Hotel was noisy, people talking or yelling loudly in the hallways.
There was also a very loud and random popping sound that would wake me up. Could not figure out where it was coming from.
For the money, I guess it was good. Would stay again since it was inexpensive.
Leisure Self
8/10
Excellent
03 Aug 2025
Dexter E
Comfortable bedding
Leisure Partner
10/10
Exceptional
01 Aug 2025
Frederica
Book 2 rooms. Both set of Room Guests enjoyed a pleasant stay. Breakfast was a Huge Help. Very good with variety each day: Juice, coffee, tea, eggs, muffins, sausage, turkey sausage, bacon, buiscuits n' gravy, waffle maker, yogurt, oatmeal, Fresh Whole Fruit: oranges, apples, bananas and more. Room was clean, bed was comfy, area was safe. Free parking with wifi.
Business_and_leisure Family
10/10
Exceptional
01 Aug 2025
Jermaine
Nice
10/10
Exceptional
28 Jul 2025
PETER

Had a great stay here

Breakfasy with waffels, eggs, bacon, sausage,cereal. Breads and fruit. Coffee and juices.
Business
10/10
Exceptional
25 Jul 2025
Tom
Friendly staff who arranged my stay perfectly. A safe gated location on a busy street, however my room was very quiet for me.
8/10
Excellent
21 Jul 2025
Maleena
Workers seemed annoyed or didn’t want to be there .
Leisure Friends
6/10
Pleasant
17 Jul 2025
Safiya
It was just ok. Nothing special to note. Kind of a weird smell in the lobby - mildewy
10/10
Exceptional
10 Jul 2025
Fantasia
Good bang for your buck accurate
Leisure Partner
10/10
Exceptional
10 Jul 2025
Pollard
It was amazing..only thing pillows too soft...everything else perfect..
Partner
10/10
Exceptional
07 Jul 2025
Reggie
Had a great stay
8/10
Excellent
25 Jun 2025
Cynthia
Everything was good.
Business_and_leisure Family
10/10
Exceptional
22 Jun 2025
Andrea
Nice room and location.
10/10
Exceptional
19 Jun 2025
Renee
Very comfortable stay. Clean and quiet. Friendly desk people.
Self
10/10
Exceptional
17 Jun 2025
Bruce
Nice hotel, clean, good staff and breakfast, and affordable.
Business
10/10
Exceptional
15 Jun 2025
Xaviel
Nice
Leisure
10/10
Exceptional
10 Jun 2025
Nancy
Beautiful facility! Friendly and helpful staff, comfortable room.
Partner
2/10
Poor
06 Jun 2025
Jessica
BEWARE!!! This hotel has bed bugs & the staff was not concerned at all!
8/10
Excellent
01 Jun 2025
Kennett
Everything was good
Leisure Family
8/10
Excellent
31 May 2025
Jennings
Wonderfully put together
Business Family_with_children
10/10
Exceptional
29 May 2025
Vernon
Gtrat
4/10
Poor
17 May 2025
Albert
When I got there thet said I needed to put a $100 deposit in cash to assure that I would not smoke in the room. I said put it on my credit card and they insisted it must be cash. It was refunded to me at check out but if you are going to book a room be advised to bring cash. I travel a lot and no hotel has ever asked me for cash. The customer service was fine but really it is next to I-69 and not quite at all. The area is less than prime with a gas station and an adult store as neighbors. I would not stay there again.
Business Self
2/10
Poor
16 May 2025
Alexis
Front desk asking for cash deposit 💵 have never asked for a deposit ever to be paid by cash anywhere in the US over 50+ stays a year traveling

They did issue a refund
Business

Location & surroundings

Surestay Plus By Best Western Humble
15617 Eastex Freeway, Humble, United States

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Surestay Plus By Best Western Humble

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