Americas Best Value Inn And Suites Iah Airport Nor

10/10

Exceptional

18 Apr 2026

Cherry

Parking is easy. Clean , neat room.

Family

2/10

Poor

14 Apr 2026

Meredith Ann

Booked reservation through Expedia but there were no rooms available when I got there. At least a dozen people were in the lobby who also had reservations that could not be honored because they had no vacancy

2/10

Poor

17 Mar 2026

Dorene

The room was filthy. Linens were filthy. Hole in the wall.

Partner

2/10

Poor

08 Mar 2026

Hailey

Na

Self

6/10

Pleasant

08 Mar 2026

William

Parking was adequate. Hotel needs a remodel. Furniture was marred up. Place smelled like curry and my room smelled like mothballs. Room was clean but beds a bit worn.

Self

2/10

Poor

01 Mar 2026

LaKyra

Room was nasty and dirty and it had a smell sheet had stain pillows was yellow towels very dingy dirty and stain on walls tub dirty and stain

Friends_and_family Family

2/10

Poor

07 Feb 2026

Marwin

Room had no heat. The temperature when I checked in was 59 degrees and was supposed to get in the lower 40’s. But they had heat where you checked in at. I don’t understand how that is.

Self

8/10

Excellent

31 Jan 2026

Timothy

Staff was very friendly and accommodating. The room was exactly as expected.

Partner

2/10

Poor

26 Jan 2026

Todd

Not safe was scared of my safety left hotel did not stay there

Business

2/10

Poor

25 Jan 2026

Morgan

We could not stay, the heat did not work in any rooms I booked

4/10

Poor

18 Nov 2025

Gregory A

The \"non smoking\" room smelled of smoke, we asked for a replacement. The helpful desk clerk offered another room but it was just as bad. She sprayed our room, it helped but could still smell smoke in the shhets. There were no lamps on the end tables and towels were thin and scratchy.worthless worthless anvery thin and scratchy.

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Eric

Easy and quick check in process, Friendly and helpful staff, room and property were clean and well maintained…

Self

6/10

Pleasant

06 Nov 2025

Austin

only stayed for a few hours, because of my flight! But great hotel and prices!

Business Self

6/10

Pleasant

05 Oct 2025

John

In the hotel listing it said there was a restaurant and breakfast available which was one of the main reasons we booked. There was neither available. There was a Dennys about 15 minutes walk and that was about it.

Leisure Partner

10/10

Exceptional

18 Aug 2025

YUICHI

Very friendly staff

Business_and_leisure Family

2/10

Poor

18 Aug 2025

Verified traveler

Booked a room and was told there were no rooms when I got there. Then he randomly stopped me and asked for my ID, saying he now has a room. Well this “room” smelled like straight mold and the ac was broken in the middle of summer in Texas. I insistent wakes out and booked another hotel

Friends_and_family Friends

4/10

Poor

27 Jul 2025

Desiree

The air conditioner seemed to be working but our room never cooled off so we asked for a fan and they did bring a box fan but it just was not the same as having a nice cold room. Also we only had two pillows on our queen size bed and they were very small pillows. I am aware that the room was cheap but still.. the staff was very nice though and accommodating

Leisure Family

2/10

Poor

20 Jul 2025

Verified traveler

Horrible Hotel!

This was HORRIBLE! There were stains everywhere and MOTH BALLS in EVERY CORNER OF THE ROOM! It was the most awful place I have ever stayed. Does not look ANYTHING like the pictures!

Friends_and_family Family

2/10

Poor

23 Jun 2025

Verified traveler

Worst experience of my life.

Worst experince of my life.
Roach infested room, no utensiles, pots or cups of any kind. Dirty, smelly room, A/C didnt work. Murphys law was in full operations, Anything and everything was bad and wrong with this place. Unbearable smell, from front lobby to the room itself.

Business

2/10

Poor

14 Jun 2025

Sabrina

Roaches and they didn’t say it was bug friendly

Business_and_leisure Family

6/10

Pleasant

30 May 2025

Elfredito

My room was clean and plenty of spots to park. Only issue is they put me upstairs room . Came back from dinner at 9 pm and they had like 10 rooms vacant down stairs.

Business_and_leisure Self

2/10

Poor

22 May 2025

Laurie

Checked in got to room. Room was filthy and run down, smelled horrible, hot, and the bed sheets were obviously dirty with disgusting green stuff on them. Manager would not refund me. He offered another room which obviously if this one was so bad I cannot imagine the next one would be any better.

6/10

Pleasant

15 May 2025

JAMES

The room was not in good shape

2/10

Poor

28 Apr 2025

Araceli

It was very disappointing. Getting there and unfolding the sofa bed full of blood. It was disgusting. We ended up leaving around midnight and looking for another room.

Friends_and_family Family

4/10

Poor

15 Apr 2025

Rudy

No noise control, couldn’t sleep cause other people staying at the hotel were blasting their music. Moths in the hotel. Terrible part of town. Police staking out just outside the hotel. Wouldn’t recommend unless you’re desperate.

2/10

Poor

17 Mar 2025

Kieudung

Worst experiences ever

The only thing good about this hotel is it is really close by the airport. The rest are bad. The rooms smells marijuana and smoke. There are burns on the very thin blankets. There are not enough light for the room. The room AC is not turns on before we got to the room so it smells terrible. The owner of the hotel came in my room without knocking on the door at 6 am in the morning because he thought we left without checking out. so that was creepy. He claimed that he called our phone many times but we never hear any phone ring. The phone might not be working probably. The place is in the back of alley so not so good location. It is not the inn, more like a motel 6 type. There are cockroaches in the sink. I will never ever book this place again.

Friends_and_family Family

10/10

Exceptional

12 Mar 2025

Ramon

Very clean and comfortable.

Business

10/10

Exceptional

09 Mar 2025

Delbert

No

2/10

Poor

27 Feb 2025

Aaron

If you like something dirty, this is the place!!

The place was dirty inside and outside. The room was dated (which was no a problem with me) but 2 of the 3 pillows had hair on them (not mine as I'm bald). It advertised on Hotels.com airport shuttle included, but didnt have airport shuttle, so add $40 for Uber.

Business

6/10

Pleasant

23 Feb 2025

Megan

Very nice staff . And reasonabley priced for the night

Business Self

10/10

Exceptional

17 Feb 2025

Rodrigo

Nice hotel. Good location! Recommended

4/10

Poor

06 Feb 2025

Andrew

Traffic

It has lot of police active

Self

10/10

Exceptional

04 Feb 2025

Marcelo

What a great place!

Extremely good experience! Good service, clean room, dishes in excellent condition and great atmosphere! We love it!

Business

6/10

Pleasant

31 Dec 2024

Michael

The room was alright but the stove was chipped on a corner and the WiFi didn’t work properly and to think I paid almost $700 for a week. I was super disappointed and annoyed with the WiFi connection the whole time.

Leisure Partner

2/10

Poor

07 Dec 2024

Chris

Bugs in the room ., Book online got to property , property says they didn’t see my reservation so I had to get another one and 15 mins later I see I’m charged for 2 rooms I went to talk to them , they said there was nothing they can do .

2/10

Poor

22 Oct 2024

marco

We found cucarachas under the beds the restroom has a broken seat the shower head just I little water come out so a really bad experience

Friends_and_family Family

8/10

Excellent

15 Oct 2024

TUOC

My wife and I had a short stay around IAH airport, and this place is a real bargain and convenient. Everything is sparkling clean, and the staff courteous service and availability is excellent! Highly recommended.

Leisure Family

2/10

Poor

29 Sep 2024

Terrance

Extremely dirty. The didn't work for the room so they had to open the door everytime i needed in my room. Sink drains into a bucket in cabinet underneath. No breakfast either

Leisure Family

6/10

Pleasant

07 Sep 2024

Verified traveler

The hotel was outdated! Things need to be more modern. Sheets were way too thin. Price was too expensive for the degraded room.

Friends_and_family Family

4/10

Poor

02 Sep 2024

Hamed

Dirty room, dirty sheets, not recommended,

Leisure Friends

2/10

Poor

17 Aug 2024

Hailee

We asked for non-smoking room and we got a room that smelled like cigarette and weed

Leisure Family_with_children

2/10

Poor

04 Aug 2024

Aldridge

Don't go!!

One the absolute worst places I've been in a very long time. The hotel clerk was very rude and couldn't find my booking or provide any solution to fix the matter.

Partner

2/10

Poor

25 Jul 2024

Verified traveler

I'm checking to see if I have lice or a skin disea

The sheets were dirty as were the pillows. There were 3(!) automatic sprinkler heads in the tiny room, two of which appeared to be cameras, as they were mounted into light sockets. The room smelled odd. The mirrors in the room were angled to view the entire room and the use of the toilet. I've never stayed in a creepier room.

Business

2/10

Poor

24 Jul 2024

Yang

The bedsheet smelling. Not washed

Business Self

8/10

Excellent

23 Jul 2024

Gabriel

The property was in a quiet area tucked in the far back away from the main roadway.

Leisure Self

2/10

Poor

14 Jul 2024

Reinaldo

Nothing was unique in except how rude they were.

Business_and_leisure Self

2/10

Poor

05 Jul 2024

Glenda

Don’t Bother !!!!

We could not stay there, there was mold on the couch and mysterious stains that was either rust or blood.

Friends_and_family Family

8/10

Excellent

01 Jul 2024

Denice

The property was decent. The price was not the best value, but given proximity to Intercontinental Airport Houston (IAH), is was expected. The cleanliness and upkeep of the room was sufficient as well.

Leisure Self

8/10

Excellent

24 Jun 2024

Devin

It was nice overall

Business_and_leisure Partner

8/10

Excellent

20 Jun 2024

Antonio

Roaches in the room and it was hot upon arrival. Service was very good.

Friends_and_family Family

2/10

Poor

16 Jun 2024

John

Worst place ever. Rooms were 100 degrees. Left. Went to another hotel then no refund. Stay away.

10/10

Exceptional

10 Jun 2024

kristina

The stay was awesome a home away from home with so much more I felt pampered.

Leisure Friends

10/10

Exceptional

09 May 2024

Emily

The manager is an awesome guy very professional and accommodating! My go to hotel. And the rooms are modernized and very cute and spacious

Partner

4/10

Poor

04 May 2024

Payton

This was probably one of the worst hotel stays I’ve ever had. I went to have a shower when I first checked in, and there were multiple pubes on the shower walls along with pink soap everywhere. The shower had very clearly not been cleaned since the last guest. Next, the TV didn’t work, couldn’t get a single channel. Third, the window was left unlocked and cracked open. Considering the entrance to the rooms is accessible from the street, I found this to be a major safety issue. Someone easily could have gone in my window and been waiting for me in the bathroom or closet. Lastly, the second I walked in I had to start killing bugs. 3 big spiders to be exact. The only good part of the stay was the man at reception, he was incredibly nice. Don’t stay here, they clearly don’t actually clean the rooms at all, it’s likely a biohazard.

6/10

Pleasant

21 Apr 2024

Patrick

Dirty

6/10

Pleasant

12 Apr 2024

Marvin

You can tell the family just took over and are slowly making adjustments to property,but needs more.

Leisure Family

8/10

Excellent

06 Apr 2024

Lloyd

I did not like thevfact that thete was no breakfast facility iin the motel or the surrrounding commercial area unless you had a vehicle

Leisure Partner

2/10

Poor

03 Apr 2024

Jennifer

Run for the hills

For someone who travels for a living, this was the absolute worst experience. I flew in to visit with my adult children as part of a larger vacation. The hotel's proximity to the airport is why we chose it. The attendant came chasing my adult children up the stairs to our room and then called and started yelling at me that guests are not allowed. My kids were returning my husband's prescription glasses that were left in their vehicle from earlier in the day. Even if that weren't the case, his brhavior was embarrassing and unnecessary. Won't EVER stay at another America's Best in our travels.

Partner

4/10

Poor

24 Mar 2024

Kathern

The room had a very sour smell. We had a total of five guests. Therefore, we got the two queen beds and a pullout couch. The couch was filthy! When we pulled it out there were potentially months or years worth of old food and debris. There were no sheets on this very soiled mattress and we were told there were none that could be provided. There was the end of a roll of toilet paper, with no extra rolls in the room and we were hassled when we asked for more. There were only 2 towels in the room although when booking we noted the amount of travelers. We had to purchase the amenities that we needed from a nearby store. all the amenities listed when booking we’re not available.

Leisure Family_with_children

8/10

Excellent

06 Mar 2024

Charles

You get what you pay for

Hotel barely had regular amenities

Partner

4/10

Poor

05 Mar 2024

candelaria

Don't reccommend

Unfortunately did not check ratings but this is not a family friendly hotel. The room had an ugly smell. Pulled out sofa bed and it had stains on mattress and no sheets. Had to call twice to get sheets. The outside was dirty.

Friends_and_family Family

10/10

Exceptional

12 Feb 2024

quentin

There for one night, few out early

Business Family

6/10

Pleasant

04 Feb 2024

Carol

Not the best

It’s an older hotel that could use a facelift. It was clean.
Upon checking in they couldn’t find my reservation. It took a couple of phone calls (about 30 minutes) to get it resolved.
The bed is hard. I could have been on the floor. There was supposed to be a coffee pot in the room. There was not one. There were also no hangers in the closet. And while there was an ironing board, there was no iron.
The property is listed as having a restaurant. They do not.
For a one night stay that’s close to the airport this should be fine. For a longer period of time I will not do it again.

Partner

2/10

Poor

17 Jan 2024

Billie

We did not even spend one night. The temperature was in the single digits and the heat did not work. We changed rooms and still did not work and the door would not lock. We left and stayed at the Sam Houston.

Leisure Family

10/10

Exceptional

17 Jan 2024

Alana

Comfortable

10/10

Exceptional

31 Dec 2023

Fidel

Clean, updated room. Quiet, safe location.

Business_and_leisure Self

4/10

Poor

22 Dec 2023

L

You get what you pay for.

This is a basic no frills airport hotel. Our room had a cracked mirror held together with tape. No bathroom towels and minimum bedding. The other room featured a bed held up by bricks.
We were told that it was not a nice area to stay and the police sirens throughout the night confirmed that.
It’s an airport motel so noisy from 4am as people headed off.

Friends_and_family Family

4/10

Poor

16 Dec 2023

Alberto

Room wasn't ready, even arriving after check in time.
Blood on sheets
Outside lights too bright, curtains didn't block light coming into room.
Toilet paper holder broken.

Leisure Partner

10/10

Exceptional

16 Nov 2023

Jennifer

The front desk person was amazing, he even walked us to the room and helped us out.

Leisure

2/10

Poor

06 Nov 2023

Cindy

Eeek.... Not a do over!

Eek .. We were afraid the mice we smelled, & whose tracks we saw would get us in our sleep. There was lipstick on the sheets and crumbs in the bed.Had we not arrived so late I world have forfeited our room and money. Our agents English was so poor, I had to show him pics of beds and sofas to ask him questions. Further had I not been vigilant we would have been charged twice.

Friends_and_family Family

10/10

Exceptional

29 Oct 2023

CAR-N-

Good job

Leisure Family_with_children

8/10

Excellent

09 Oct 2023

ROYCE

Staff accommodated all needs and were very friendly.

Business_and_leisure Family_with_children

2/10

Poor

07 Oct 2023

Jose

The reception was lost
And Tv didn’t work

Leisure Self

10/10

Exceptional

30 Sep 2023

Cameron

When checking in I was greeted and with a smile. I was asked if I needed any assistance getting bags to room. The room was updated clean and comfortable. I will return when in the area.
When asking for a good curry restaurant in the area the front desk guy offered some he cooked, it was delicious 😋. Thanks for the hospitality

Leisure Self

4/10

Poor

06 Sep 2023

Fadekemi

I do not like the hotel at all. The room was not smelling nice. You can only watch local channels on the TV.

10/10

Exceptional

01 Aug 2023

Alexander

Raj was super super super understanding, patient, and bailed me and my wife out of a real jam when spirit left us abandoned without a voucher at 1am. Huge props. Also if this reflects on the expedia agent jasmen, same compliments. Amazing amazing help.

Leisure Partner

4/10

Poor

21 May 2023

Rebecca

Location was not good. Furniture was old. Bedding was old. Did not feel safe. Stayed up all night fully dressed and waited for morning.

Business_and_leisure Family

2/10

Poor

16 May 2023

Jeremiah

There was roaches in the room

2/10

Poor

14 May 2023

giovanni

This place is a dump at least inside the unit I rented for one night. Bed sheets were stained. Blanket, towels, and washcloths were all covered in someone else’s hair. a/c worked for a little while but then nothing but noise and hot air. The room smelled of smoke and mildew. Ceiling in the bathroom was completely covered with stains (mold??) Just sub-standard all around.

8/10

Excellent

13 May 2023

Shirly

We needed a place close to the airport. This was a easy place to get to. Very clean, front desk was helpful. If we will stay here if in the area again.

Leisure Family

2/10

Poor

11 May 2023

Alexis

My truck got stolen here

2/10

Poor

14 Apr 2023

Rabiab

Very bad hotel. Alot smoke the room not clean and very stinky!

Business_and_leisure Family

10/10

Exceptional

08 Mar 2023

Tequilla

I accidentally reserved a smoking room, and I didn’t know when I checked in. I called the manager and the staff desk worker, and at first, they said they didn’t have any rooms available, but then about five minutes later, they knocked on my door, and they put me in a non-smoking room. And I just hugged the manager because I had just driven 500 miles to get here, and I was super tired, and I didn’t see, and they were so accommodating and sweet, even though I was less than accommodating for my own mistake. 5 stars for fixing my mistake.

Leisure Self

8/10

Excellent

05 Mar 2023

Verified traveler

2023

AS EXPECTED

Self

10/10

Exceptional

06 Feb 2023

Britanie

Phenomenal customer service. Booked a nom smoking room but we were definitely in a smoking room.

Leisure Partner

10/10

Exceptional

03 Feb 2023

Roberto

Very friendly staff. Nice property and many restaurants to choose from within walking distance. Super close to the airport.

Business_and_leisure Self

10/10

Exceptional

23 Jan 2023

Samantha

Best experience ever

Very clean upon arrival, I have never stayed in a hotel this clean and I am a neat freak so this meant a lot to me. Throughout our entire stay the ladies made sure to give us fresh clean towels and blankets everyday, and take out our trash. They never touched any of our personal belongings. Every staff member was very sweet to us. We even chose to extend our stay and will recommend this hotel to everyone.

Friends_and_family Family

4/10

Poor

28 Dec 2022

Dee

Just Disgusting

I was traveling with my 3 teenage children and planned on using the pull-out couch for one of them - no bedding in the room and when I asked for some for the couch I had to convince the front desk to give me any at all and he tried to only give me a top sheet and no blanket - I have never experienced a hotel being unwilling to provide bedding. When we put the bedding on the pull out it had very large and unpleasant looking stains on it. Also, the 2 queen beds in the room also had stains on the exposed sides of the mattresses/box springs and stains on the sheet. Did not feel clean at all.

Friends_and_family Family

10/10

Exceptional

01 Nov 2022

Kayce

Super friendly staff and the room was better than expected

Business

4/10

Poor

17 Jun 2022

Eula

Very Bare Bones

Picture is a bit deceiving as this is a bare bones hotel. Heard some weird noise like banging on the pipes all night. The chain on the door was broken so I really didn't feel safe. I pushed the table in front of the door. No shuttle service to the hotel so I had to get a Lyft. No continental breakfast. There is fast food within walking distance, but I would not go out after dark to get it. Had to pay for late check out. Room was clean, though.

Self

10/10

Exceptional

13 Jun 2022

karen

A hidden gem

What a great hotel! I did not know a hotel could be this nice for such a great price. The property is being cared for so well outside and inside. I slept better here than in any hotel I have ever stayed in. The room was dark. It was really quiet even though there were many guests staying there. Thee pillow and mattress were so comfy and I am really picky about those. The staff were helpful, friendly, and proud of their hotel. They have a reason to be!

Partner

8/10

Excellent

24 May 2022

Chamonique

For price and simplicity: it’s great. Manager was very nice and accommodating.

Leisure Friends

10/10

Exceptional

16 May 2022

Linda

Hotel stay

My stay aat this hotel was excellent. Customer service was excellent, friendly and helpful. I was greeted and taken care of immediately. The room was fresh and clean. I recommend this hotel and give it 5 stars.

Friends_and_family Family

8/10

Excellent

03 May 2022

Scott

Last Minute Stay

I stayed here due to a flight cancellation. I used an Uber to get to the motel, but parking looked to be fairly abundant. The room was pretty spartan, but clean. I had difficulty understanding the front desk clerk due to a very heavy accent. Not bad for a quick last minute stay. I'd look for better accommodations if you planning on staying longer.

Self

10/10

Exceptional

25 Apr 2022

Keisha

Friendly staff and they accommodated me and my family when we needed to check in early. It was smooth process. Would definitely stay again.

Leisure Family_with_children

10/10

Exceptional

19 Apr 2022

Guillermo

Good stay

Business

4/10

Poor

11 Oct 2021

Lynette

DO NOT ask for ANYTHING additional

I was somewhat disappointed during this stay. What can you expect from a hotel titled-\"Americas Best Value Inn and Suites\"? My 1st day of arrival was Thur 10/07 with a departure date of Sun 10/10. While this was a brief trip, my initial goal was rest/relaxation/meditation. Well, none of that happened-unfortunately. I'd requested additional pillows/towels and was told, we don't have any. WHAT??? I guess the next time, I'll stay at Americas PREFERRED hotel. Very disappointing!!!!

Self

8/10

Excellent

11 Aug 2021

Marvin

I had mixed up the hotel I was in just before this

I enjoyed the space offered for my students to sleep. It was also good to have a kitchen. I didn't like not having a business center to check things or print things on a computer.

Business

4/10

Poor

05 Aug 2021

Brian

Stay somewhere else.

The guy at the front desk didn't speak English. He had to call his daughter to interpret. I was actually charged more for using hotels.com than if I had just walked in off the street. The room smelled like cigarettes for a while.

Partner

8/10

Excellent

03 Aug 2021

Verified traveler

It was a good value for the price. I needed to stay for one night because I had a 20 hour layover. They had good late night fast food options nearby. Decent room, clean and professional staff.

Leisure Self