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Courtyard by Marriott Waterloo St. Jacobs

Cambridge - Kitchener-ON · Canada

50 Benjamin Road EastView location

9.0/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.6/108.6
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard by Marriott Waterloo St. Jacobs

Located in the historic district of Woolwich, the Courtyard by Marriott Waterloo St. Jacobs is within a five-minute walk of the St. Jacobs Country Playhouse and St. Jacobs Outlets. This hotel offers convenient access to the University of Waterloo (1.

7 mi) and the St. Jacobs Market District Visitor Information Centre (0. 3 mi). Guests can enjoy amenities such as a fitness center, complimentary Wi-Fi, and concierge services. This Victorian-style hotel also features a fireplace in the lobby and provides bicycle tour information.

The 118 guest rooms are equipped with microwaves, LCD televisions, pillowtop beds with premium bedding, and complimentary wired and wireless internet access. The Bistro serves meals, and there's also a snack bar/deli and a bar/lounge. To-go breakfasts are available for a fee.

The hotel features a 24-hour business center, express check-out, and over 1, 300 square feet of meeting space. Free self-parking is available on-site.

Read more about this hotelShow less

When you stay at Courtyard by Marriott Waterloo St. Jacobs in Township of Woolwich, you'll be in the historical district, within a 5-minute drive of St Jacobs Farmers Market and University of Waterloo.

This hotel is 0.1 mi (0.1 km) from St. Jacobs Country Playhouse and 0.2 mi (0.3 km) from St. Jacobs Outlets. Make yourself at home in one of the 118 guestrooms featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in Township of Woolwich?

This hotel has 900 square feet (84 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 19

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key Global Car recommended LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CAD 250.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is recommended for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • Minimal age
    19
  • Optional fees
    • Fee for to-go breakfast: approximately CAD 10.00 to 25.00 per person
    • Pet fee: CAD 75.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Late check-out fee: CAD 89.50 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Ukrainian

    Filipino

    English

    Polish

    French

    Spanish

Nearby attractions

St. Jacobs Country Playhouse 0.1 km / 0.1 mi
St. Jacobs Outlets 0.3 km / 0.2 mi
Stockyards Brewing 0.4 km / 0.3 mi
St. Jacobs Market District Visitor Information Centre 0.4 km / 0.3 mi
St Jacobs Farmers Market 0.5 km / 0.3 mi
Waterloo Central Railway 0.7 km / 0.4 mi
Max's Golf Centre 1.3 km / 0.8 mi
University of Waterloo 2.8 km / 1.7 mi
David Johnston Research and Technology Park 2.8 km / 1.7 mi
City of Waterloo Museum 3.4 km / 2.1 mi
Conestoga Mall 3.5 km / 2.2 mi
Laurel Creek Conservation Area 3.5 km / 2.2 mi
Brubacher House Museum 4.4 km / 2.7 mi
Wilfrid Laurier University 4.4 km / 2.7 mi
Earth Sciences Museum 4.6 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1998
  • Year of most recent renovation: 2012
  • Total number of rooms: 118
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
Show 29 more facilities & services
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fiExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • Fireplace
  • Hotel safe
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 1
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room: 3
  • Business centreExtra charge
  • TV lounge
  • Green Key Global Eco-Rating
  • Breakfast
  • SnacksExtra charge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM WITH KITCHENETTESUITE • ONE BEDROOM WITH KITCHENETTESUI.B1-KT

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    SUITE ONE BEDROOM WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 40 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable4 photos

    Courtyard by Marriott Waterloo St. Jacobs

    STUDIO KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 31 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    Courtyard by Marriott Waterloo St. Jacobs

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Hairdryer
    • Smoke detector
    • Cable TV
    • Bathrobes
    • Wake-up service
    • Safe
    • Ironing set
    • Microwave
    • Minibar
    • Kitchen
    • TV
    • Shower

    Facilities with extra charge

    • Wi-fi
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 31 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    Courtyard by Marriott Waterloo St. Jacobs

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Microwave
    • Minibar
    • Kitchen
    • TV
    • Hairdryer
    • Shower
    • Smoke detector
    • Cable TV
    • Bathrobes
    • Ironing set
    • Safe
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 31 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable5 photos

    Courtyard by Marriott Waterloo St. Jacobs

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Courtyard by Marriott Waterloo St. Jacobs

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard by Marriott Waterloo St. Jacobs

9.0
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Erin
Hi
Friends
8/10
Excellent
28 Jun 2026
Chris
Really didn’t use any amenities as we were there to stay for a wedding. The elevator seemed to be very awkward. Everyone was waiting and seemed to be a little frustrated and resorted to the stairs unless they had bags.
The café was closed when we were checking in and it would’ve been nice to be able to have a drink or a snack together with other friends. In the morning I had gone down to order some coffees to take to the room and the service seemed somewhat lacking.
Partner
10/10
Exceptional
26 Jun 2026
Serge
Clean, staff ( some ) need fluency in English,
Family
8/10
Excellent
25 Jun 2026
Samantha
We all had the best sleep. Building was nice and clean. Great location.

There were not many cups or towels in the suite which made me feel like maybe some had been used and not replaced (?). Not sure, but it didn’t feel great.
10/10
Exceptional
22 Jun 2026
Emily
Was a convenient location and the rooms were very clean, the Bistro was just okay definitely recommend going elsewhere where for dinner.
Partner
8/10
Excellent
22 Jun 2026
celine
We stayed three nights and on our last day, housekeeping didn’t come to refresh the towels and empty the garbages. We got back to our room shortly after 11 pm so no with didn’t call housekeeping. Other than that, it was great. Very clean hotel, reception very good, nice big size room.
Family
8/10
Excellent
22 Jun 2026
John
The location was excellent. The breakfast was also very excellent with good variety and delivered by staff with great attitude.

The cleaning of the rooms was under par and often required intervention to let the staff know your requirements and they did this as requested.

Low point was the staff who was on duty to check us in on 16th night (man of Asian origin) . His behaviour bothered on rudeness and he made us feel very unwelcome. I think his behaviour is an outlier because, subsequent receptionists were excellent
Family
8/10
Excellent
21 Jun 2026
Toby
Clean but dated property
Family
8/10
Excellent
18 Jun 2026
James
.
Self
10/10
Exceptional
11 Jun 2026
rosemary
Didn’t disappoint Excellent propert
Friends_and_family Friends
8/10
Excellent
10 Jun 2026
James
I didn’t like that booking our stay through Expedia gave us the surprise of not including the free breakfast.
10/10
Exceptional
08 Jun 2026
Peter
We enjoyed our stay, only downside was with the price we paid breakfast was not included. Everything else was top notch.
Friends_and_family Family
10/10
Exceptional
04 Jun 2026
William
Close to downtown.
10/10
Exceptional
17 May 2026
Gaetan Jean-Robert
My best stay so far in the Waterloo area. Many other options in the same price range are clearly not as good.
Self
10/10
Exceptional
11 May 2026
Melissa
Concierge very accommodating
10/10
Exceptional
08 May 2026
Jessica
Excellent staff at the front desk and the cafe..very impressed!
Family_with_children
6/10
Pleasant
08 May 2026
Randall
Nothing to share
10/10
Exceptional
08 May 2026
Lina
The staff was excellent clean rooms lots of options loved the cafe! Great stay!!
Family_with_children
8/10
Excellent
07 May 2026
Lisa
Not many options on the breakfast menu. Good clean room. Beds were comfy and I liked the linens and pillows.
Family
6/10
Pleasant
05 May 2026
Jay
The room and bathroom were generally clean, but it was noticeable that the floors hadn’t been vacuumed before I checked in, and they still hadn’t been done the next day. The hotel used to maintain a much higher standard, so this was a bit disappointing compared to previous stays.
Business
8/10
Excellent
04 May 2026
Glen Robert
Older hotel but refurbished nicely. Everyone was pleasant. Most modern properties have some form of breakfast included. This one does not.
Partner
4/10
Poor
02 May 2026
Sarah
Check in time at 3pm, shuttle was picking everyone up for the wedding at 330. We tried to check in early and no rooms were available - understandable, so we were told to come back at 3 to check in before we go. We went back at 3:10 after getting ready for the wedding in the bathroom, still no rooms available any time soon… had to check in after the wedding at 130am. We were in the room only to sleep, and bothered that there were no rooms available even after check-in time. They weren’t able to help with any discount or anything so we spent $250 to check in at 130am
Family
8/10
Excellent
29 Apr 2026
Kathleen
I found this hotel to be clean and staff were friendly and professional. The rooms amenities were good - especially the water pressure in the shower. Only draw back was it needs a really detailed cleaning - shower head had calcium build up, corners show dirt, and there were cobwebs at the top of the bathroom walls. It was clean, just needed a deep spring cleaning.
Self
4/10
Poor
29 Apr 2026
Steven
My experience with this Courtyard and Expedia was disappointing. Upon arrival, we were not provided with the room type we booked. More concerningly, we found a used bar of soap in the bathroom, which raised serious questions about the room’s cleanliness and whether it had been properly serviced. When we requested compensation for these issues, the hotel staff claimed they were unable to assist because the booking was made through Expedia. It seems that when booking through a third party, the hotel abdicates responsibility for service failures, leaving the guest to mediate between the two.
Family
10/10
Exceptional
27 Apr 2026
Cristina
Booked the suite with king bed and hot tub/fireplace as a surprise for my man to unwind. His favourite was the hot tub, the water was perfect, the jets, cleanliness top tier and the fireplace! Amazing ambiance to unwind with my partner after a long day. The staff was great and swift at checking in/out. 100% recommend! Affordable as well! Will be coming back again soon!
Partner
10/10
Exceptional
26 Apr 2026
Brenda
This is a terrific hotel, great staff and convenient for our visits to the area
10/10
Exceptional
26 Apr 2026
Ken
Clean facility and good staff. Very helpful housekeeping staff especially
2/10
Poor
25 Apr 2026
Aimee
Unable to use tub due to extreme mold and rust. Any attention brought to this resulted in gaslighting, while other guests were refunded for the same issue? Marriot should be ashamed. Its worth mentioning that it was impossible to get someone to attend to the room for service, and the elevator is on its last legs. The doors often opened while misaligned with the floor, which was terrifying.
Business Family
8/10
Excellent
25 Apr 2026
Jennifer
The rooms were comfortable. Thee was no breakfast included. There was a strong floral smell upon entering the hotel but once past the lobby it was gone.
10/10
Exceptional
25 Apr 2026
Paul
Clean room, comfy bed
Self
10/10
Exceptional
24 Apr 2026
STEFAN
This is an excellent property. I was hoping for a bit more from the bistro, but the room was fantastic - clean and comfortable. The staff were all very friendly, including the bistro team.
Self
10/10
Exceptional
21 Apr 2026
Mara
Nice stay
10/10
Exceptional
19 Apr 2026
Leah
Very clean, nice, comfortable.
Partner
10/10
Exceptional
18 Apr 2026
Magdalena
Great hotel! Clean rooms and comfortable beds!
Friends_and_family Friends
10/10
Exceptional
18 Apr 2026
John
Good spot and clean hotel
Self
10/10
Exceptional
17 Apr 2026
LISA
Friendly staff
Friends_and_family Family
10/10
Exceptional
17 Apr 2026
Bashir
The best hotel in that hotel corridor down the street from St Jacob's Market.
The best part of the hotel is the friendly, helpful staff and receptionists.
Self
10/10
Exceptional
12 Apr 2026
Orville
Check in was wonderful. One young lady was being trained and between the 3 of us the process was a pleasure.
Self
10/10
Exceptional
10 Apr 2026
Greg
Room was clean, tidy and quiet. Deor up to date.
Staff very helpful.
Partner
2/10
Poor
08 Apr 2026
Rukshana Nazim
Mold in the shower. They didn’t bring additional sheets for the pull out bed. Staff smelled
8/10
Excellent
08 Apr 2026
Melanie
The room was clean, the staff accommodating and the food delicious!
6/10
Pleasant
06 Apr 2026
Rekha
The room was comfortable but it was not cleaned after our first night’s stay. When asked, I was told first that since we had the ‘do not disturb’ sign, they didn’t enter our room however, we removed the sign when we went out at 10. Then I was told that the hotel has a policy of not cleaning the rooms daily. When I asked to see where it states that, I was told that it is not in writing but it’s their hotel policy. I found it very strange and asked to speak to the manager and then the receptionist offered to clean it herself. If that is a hotel policy, I think it is very unhygienic. I also feel that it will be helpful to staff their front desk with more staff because there is always a delay with a lineup at the front.
Family_with_children
8/10
Excellent
06 Apr 2026
Debra
Welcoming front desk staff and very quiet
8/10
Excellent
06 Apr 2026
Kimberley
Great stay. Booked last minute and from.check in to check out it was easy and comfortable.
8/10
Excellent
05 Apr 2026
Teresa
Clean room.
Partner
10/10
Exceptional
02 Apr 2026
shirley
Room and staff were great.
Family
10/10
Exceptional
31 Mar 2026
Abdulaziz
Friendly and helpful staff
Partner
8/10
Excellent
30 Mar 2026
Dan and Debra
Other than no tv streaming available, No complaints. Short stay.
Partner
8/10
Excellent
27 Mar 2026
Samvida
The room was clean and a good size for the price I paid. Overall, I liked the hotel! The one complaint I have is that I was disturbed each morning around 10-11 am by the cleaning staff in the hallway talking very loudly outside my room.
Self
8/10
Excellent
22 Mar 2026
Kim
Hotel was clean Staff didnt inform us of the wifi password or how to get our free breakfast
Room was very nice and bed very comfy
Partner
8/10
Excellent
21 Mar 2026
Kesava Raja
It is OK
Friends_and_family Family
8/10
Excellent
20 Mar 2026
Adrienne
A comfortable place to stay.
8/10
Excellent
20 Mar 2026
Linda
The bistro food was okay
10/10
Exceptional
20 Mar 2026
Judith
We will definitely be back. The staff is absolutely wonderful. They were especially attentive and wonderful at the bistro!!
Family
8/10
Excellent
20 Mar 2026
Paula
I had a nice stay.
10/10
Exceptional
19 Mar 2026
Deb
Well kept clean and excellent service. Excellent staff willing to help with great recommendations for local services.
Family
10/10
Exceptional
18 Mar 2026
Sue
Clean
Self
10/10
Exceptional
17 Mar 2026
Stephanie
The room I selected for just myself staying one night was perfect and I would comfortably have stayed longer if I had needed to. Very clean, all furniture and fixtures in great shape. Nice little nook with a microwave and refrigerator. More than enough closet space. Great value for the amount I paid to stay here. Will stay at this hotel again!
Self
10/10
Exceptional
16 Mar 2026
Nicole
Right across from the St Jacobs Market. I could hear the person above me walking around but couldn't hear the people next to me. Room was nice and updated.
10/10
Exceptional
10 Mar 2026
Sukhdeepak
Nice clean property with very professional staff.
Self
6/10
Pleasant
10 Mar 2026
Paige
I am a loyal customer to this particular property when I travel to Canada, but there were some challenges this time.

1. The AC didn’t work in my room. Seems odd for a winter stay, but the room got so hot that the temp in the room was 84 degrees. I had turned off the heat and it still didn’t cool down. Turned on the AC and it wouldn’t turn on. I couldn’t sleep, got a headache. I eventually had to open the window, move the coach over next to the window and sleep in tha. The remainder of the trip I just left the unit off and it was a comfortable 74 degrees.

They didn’t have an hair dryer in the room and last and definitely the least important, I had forgotten my tooth brush and when I asked she said oh we ran out and haven’t restocked.
6/10
Pleasant
08 Mar 2026
Stephen
Hotel was just OK - too bad there was no pool, breakfast should be included for the price.
Partner
10/10
Exceptional
03 Mar 2026
Robert
Everything went very well, from the time we checked in, to the time we checked out.
Partner
6/10
Pleasant
01 Mar 2026
Jonathan
Bathroom faucets were leaky, and the shower faucet had a significant amount of scale reducing the water output.
The blackout blinds didn't wrap around one window, letting light in.
Sound of adjacent shower was very loud and woke up up super early.
Breakfast was great, and the staff were very pleasant.
Partner
10/10
Exceptional
01 Mar 2026
Luz
Yes
8/10
Excellent
28 Feb 2026
Colleen
All great. Elevator could have been vacuumed
8/10
Excellent
22 Feb 2026
Paige
The stay was really lovely! Everything clean, comfy, and well stocked, and the staff got us plates and utensils when we asked for some too - since our room wasn't a one with a whole kitchen. The food at the bistro was yummy as well.

All the staff was very accommodating and kind, and things were reasonably quiet too.

My only complaints would be that the window was a bit drafty, and that the TV reacted very strangely to both a laptop and a Nintendo Switch being plugged in. Neither really worked, the laptop not being able to show anything on the big screen, and the Switch being locked at a super loud (unplayable) volume for some reason haha.

Aside from that, everything was perfect, I'd readily recommend to a friend, and will probably stay again if the need arises. :)
Partner
2/10
Poor
22 Feb 2026
Raghav
Staff - useless
8/10
Excellent
14 Feb 2026
Ross
Staff
Partner
10/10
Exceptional
13 Feb 2026
Heather
Room very clean; bathroom spotless; had an issue with room heater - was repaired immediately.
All staff very friendly, polite & very professional.
Very modern & well appointed rooms and hotel overall.
Excellent hotel location, relative to all attractions & amenities in the area, such as farmers market, hockey arenas, restaurants & other shopping.
Close to major highways - easy in & easy out
Highly recommend staying here!
!
Leisure Partner
10/10
Exceptional
11 Feb 2026
Brian
Everything was great!
4/10
Poor
09 Feb 2026
Justin
Staff was ok. People were partying in the hallways until two in the morning. I ask guest services to kindly ask them to be quiet. The hotel did buy us breakfast for the mixup and then tried to charge us for it when we checked out and accused us of spending money at the bar. Will never be returning to this hotel very unprofessional run.
8/10
Excellent
09 Feb 2026
Zeinah
Clean, comfy room. Staff is very hospitable and accommodating. The walls are VERY thing. Which made dogs bark easily. So technically dog-friendly but not super.
10/10
Exceptional
09 Feb 2026
Bradley
Great clean place to stay.
8/10
Excellent
09 Feb 2026
Christine
Expensive for breakfast not included.
Leisure Friends
8/10
Excellent
08 Feb 2026
Kashmir
Staff awas awesome and the room was very clean
Leisure Family
10/10
Exceptional
08 Feb 2026
Alabama
Very clean and nice staff
Leisure Partner
10/10
Exceptional
05 Feb 2026
Robert
I delivered a trade presentation and the facilities and staff support were top notch!
Business
4/10
Poor
31 Jan 2026
terrie
I bought this hotel stay off expedia. A personal emergency happened, and i
10/10
Exceptional
29 Jan 2026
Dale
Very clean and comfortable
Self
10/10
Exceptional
28 Jan 2026
Chanvir
Great Staff, clean hotel and room
Business
8/10
Excellent
27 Jan 2026
Tim
Great hotel ! Quiet , clean with great amenities
Business Partner
10/10
Exceptional
25 Jan 2026
Mudassir Zama
The room was nice and the private hot tub was even better and amazing experience during my day
Leisure Self
10/10
Exceptional
22 Jan 2026
Benjamin
Room was spotless, front desk was very friendly and professional
Business Self
10/10
Exceptional
22 Jan 2026
Donald Charles
Breakfast menu was good with good options.
Staff was very friendly.
Facility was clean.
Business Self
10/10
Exceptional
20 Jan 2026
Maurizio
Great location for business travellers
Business
10/10
Exceptional
20 Jan 2026
Paul
Excellent room. Unfortunate tv noise all night from next door
Leisure Partner
10/10
Exceptional
12 Jan 2026
Ranjit
Parking easy and safe. Quick and professional service.
Enjoyed our stay
Leisure Family_with_children
10/10
Exceptional
11 Jan 2026
matt
Everything was clean and smooth
Leisure Family
8/10
Excellent
10 Jan 2026
John
Lack of a space for dog walking due to snow
Partner
10/10
Exceptional
01 Jan 2026
Lori
Love this place! Beautiful large rooms. Fireplace, whirlpool tub Yes please! See you soon!
Leisure Partner
10/10
Exceptional
27 Dec 2025
Naomi
Exactly what was expected :) Clean, friendly staff.
10/10
Exceptional
26 Dec 2025
Garnett
The layout of the room and the helpful staff. The bed was comfortable and the jacuzzi was fun to use. The location is close to amenities and this was very convenient.
Partner
10/10
Exceptional
20 Dec 2025
Carol
The hotel was perfect for what we needed. It was right next door to the play we attended. The staff was very efficient and friendly. Breakfast was great. Our room was well laid out, clean and quiet.
Leisure Partner
10/10
Exceptional
13 Dec 2025
Nayeema
Yes
Partner
10/10
Exceptional
13 Dec 2025
Robert
Yes
Friends_and_family Family
10/10
Exceptional
12 Dec 2025
Broderick
yes
Friends_and_family Family
10/10
Exceptional
11 Dec 2025
Chanvir
Staff was great. Hotel was neat and clean everything from check in to check out went very smooth. I will be back here soon.
Business
10/10
Exceptional
02 Dec 2025
David
I was raving about this hotel to friends. I've stayed before and had similar experiences: there's simply nothing to fault about the place. Love staying there.
Business Self
10/10
Exceptional
25 Nov 2025
Rachel
Yes, and the food at the bistro was delicious!! We will definitely be back!! Thank you for the great service!
Leisure Partner

Location & surroundings

Courtyard by Marriott Waterloo St. Jacobs
50 Benjamin Road East, Waterloo, Canada

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Courtyard by Marriott Waterloo St. Jacobs

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